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The Bank of Indus: a strategic operational transformation 印度银行:战略运营转型
Pub Date : 2023-06-27 DOI: 10.22555/ijelcs.v8i1.882
R. Butt
The case describes how Khyber Bank saw compelling reasons to open branches in FATA, a part of the KPK province. Khyber Bank had only 2.5 months to open branches in FATA, where there was no concept of banking or operating banks in the area. The branches had to be operationalized by the end of November 2019; hence, this was a challenge that was to be encountered by Khyber Bank. In the underdeveloped new zone of FATA, where there was no such idea of the banking system and financial services, recruiting, residence, security, finance, awareness, economic, and infrastructural concerns were real. Despite having the advantage of being the first to market, the bank nevertheless had to ensure that all of its branches were self-sustaining within the first few years of operation. The story was about internal operations and decisions, citizens’ involvement, and analytical study to evaluate the real-world reality of that specific zone. The case explores Khyber Bank’s problems while relocating its branches in FATA within 2.5 months and how they tried to overcome them. 
该案例描述了开伯尔银行如何看到在巴基斯坦联邦直辖部落地区开设分行的令人信服的理由。开伯尔银行只有2.5个月的时间在联邦直辖部落地区开设分行,那里没有银行的概念,也没有经营银行的概念。这些分支机构必须在2019年11月底之前投入运营;因此,这是开伯尔银行将要遇到的挑战。在不发达的联邦直辖部落地区新区,那里没有银行体系和金融服务的概念,招聘、居住、安全、金融、意识、经济和基础设施问题是真实存在的。尽管拥有率先进入市场的优势,但该银行必须确保其所有分支机构在运营的最初几年内都能自给自足。这个故事是关于内部运作和决策,公民的参与,以及评估特定区域的现实世界的分析研究。本案例探讨了开伯尔银行在2.5个月内将其分支机构搬迁到联邦直辖部落地区时遇到的问题,以及他们如何努力克服这些问题。
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引用次数: 0
Exploring the Success Factor Of Digital Marketing: A case study of Private Healthcare Organization in an Emerging Economy 探索数字营销的成功因素:新兴经济体私营医疗机构的案例研究
Pub Date : 2023-03-18 DOI: 10.22555/ijelcs.v7i2.833
Sidra Urooj Mallick
Abstract The purpose of this study is to assess the potential of social media platforms to build a successful marketing campaign for the private health-care industry. This will be accomplished by studying the current trends, audiences, and marketing tactics that are applied to these channels. In addition, the research will make a contribution to this understanding by investigating the efficacy of various types of marketing strategies that are used in the private health-care industry, such as influencer marketing, content marketing, and social media advertising, and how these strategies can be leveraged to create marketing strategies that are more effective. This research project will also focus on identifying any bottlenecks that could be hindering the utilisation of these channels and providing solutions to improve their effectiveness in the marketing mix. This will be done as part of the overall goal of improving the effectiveness of the marketing mix. At the end of the day, the purpose of this research is to develop an understanding of how social media channels can be utilised successfully as an important instrument in marketing for the health-care industry.
摘要本研究的目的是评估社交媒体平台为私营医疗保健行业建立成功营销活动的潜力。这将通过研究当前的趋势、受众和应用于这些渠道的营销策略来完成。此外,该研究将通过调查在私人医疗保健行业中使用的各种营销策略(如影响者营销、内容营销和社交媒体广告)的功效,以及如何利用这些策略来创建更有效的营销策略,从而有助于理解这一点。该研究项目还将侧重于识别任何可能阻碍这些渠道利用的瓶颈,并提供解决方案,以提高其在营销组合中的有效性。这将作为提高营销组合有效性的总体目标的一部分。在一天结束的时候,这项研究的目的是发展社会媒体渠道如何能够成功地利用作为一个重要的工具,在医疗保健行业营销的理解。
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引用次数: 0
A case study on the Healthcare Workers in Karachi: The Effect Of Post-Covid Stress On Anxiety and Coping Mechanisms 以卡拉奇市医护人员为例:新冠肺炎后压力对焦虑的影响及应对机制
Pub Date : 2023-03-18 DOI: 10.22555/ijelcs.v7i2.832
Syeda Zahra Urooj Gillani, Muhammad Shaheer Zahid
Abstract The aim of this research was to examine the impact of post-COVID stress on the anxiety and coping mechanisms of healthcare workers. A phenomenological approach was utilized to gain a deeper understanding of the personal experiences of the participants. The results of the study revealed the challenges faced by healthcare workers in the aftermath of the pandemic and the coping strategies they employed to manage stress. These findings provide valuable insights for healthcare organizations and policymakers in their efforts to support the mental well-being of healthcare workers. Keywords: Post-covid-19, anxiety, depression, infection, mental health, pandemics, frontline workers, qualitative study, covid aftermaths
摘要本研究旨在探讨新冠肺炎后应激对医护人员焦虑的影响及其应对机制。使用现象学方法来深入了解参与者的个人经历。研究结果揭示了大流行后医护人员面临的挑战,以及他们用来管理压力的应对策略。这些发现为医疗机构和政策制定者在努力支持医疗工作者的心理健康方面提供了有价值的见解。关键词:covid-19后,焦虑,抑郁,感染,心理健康,流行病,一线工作者,定性研究,covid-19后遗症
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引用次数: 0
The Causes of Job Insecurities among Employees of Textile Industry- The Case of Zaman Textile Mills Private Limited 纺织业员工工作不安全感的成因——以扎曼纺织厂私人有限公司为例
Pub Date : 2023-03-18 DOI: 10.22555/ijelcs.v7i2.834
Sanam Aziz, Mohammad Moiz Khan
Abstract The employee job insecurities problem could directly hit to the performance level of employees of textile sector. The success of an organization to achieve goals and objectives is largely determined by the performance of employees. This study is conducted to evaluate the factors that have influence on the employee’s job insecurities of the textile sector. Analytical approach is used for the conduction of this project and the data is qualitative in nature. The findings of the project disclosed that all the factors like employee’s job insecurities, monetary rewards, intrinsic motivations and performance of the employees working in textile industry. The action of prompting a reduced the employees’ job insecurities as that can increase the performance level ofthe workforce.
摘要纺织行业员工的工作不安全感问题直接影响到员工的绩效水平。一个组织能否成功地实现目标在很大程度上取决于员工的表现。本研究旨在评估影响纺织行业员工工作不安全感的因素。本项目采用分析方法进行,数据是定性的。该项目的研究结果揭示了纺织行业员工的工作不安全感、薪酬、内在动机和绩效等因素。激励员工的行为减少了员工对工作的不安全感,因为这可以提高员工的绩效水平。
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引用次数: 0
Relationships have value, the impact of Leader Member Exchange on Affective Commitment 关系具有价值,领导成员交换对情感承诺的影响
Pub Date : 2023-03-18 DOI: 10.22555/ijelcs.v7i2.812
N. Anwer, Osaid Rabi
This research contributes into further investigating the impact of Leader Member Exchange (LMX) upon work attitude (i.e. affective commitment). A Study of (N=177) employees from banking sector was conducted and it was found that the LMX has significant positive association with affective commitment (AC). These significant results have shown the importance of quality of Leader Member Exchange and its impact in attaining the positive organizational outcomes.  
本研究有助于进一步探讨领导成员交换(LMX)对工作态度(即情感承诺)的影响。通过对177名银行部门员工的研究发现,LMX与情感承诺之间存在显著的正相关关系。这些显著的结果显示了领导成员交流质量的重要性及其对实现积极的组织成果的影响。
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引用次数: 0
Post-Covid 19, Online consumer purchase behavior in Pakistan 新冠肺炎疫情后,巴基斯坦消费者在线购买行为
Pub Date : 2023-03-18 DOI: 10.22555/ijelcs.v7i2.803
Syed Muhammad Shaheer Uddin, Elleta Anneka Fernandes, Rida Zehra Merchant, Ushna Saulat, Muhammad Tabish
Since Covid-19, there has been a rise in e-commerce and online brands' influence on consumer buying behavior. It is crucial to investigate the factors that impact online consumer purchase behavior. Applying the theory of reasoned action (TRA), our study seeks to assess the extent to which customer satisfaction and perceived risks build trust and how trust, consumer engagement, and ease of purchase would act as reasons for consumers to engage in e-commerce in Pakistan. Using data gathered from 400 respondents via a questionnaire, we have demonstrated the precise relationship between these six constructs. Results indicate that customer satisfaction positively influences trust while perceived risks negatively affect it and that trust and consumer engagement positively and directly impact purchase behavior. Online retailers should improve these factors and modify the online environment to increase sales from their e-channels and improve customer retention
自2019冠状病毒病以来,电子商务和在线品牌对消费者购买行为的影响有所上升。研究影响在线消费者购买行为的因素是至关重要的。运用理性行为理论(TRA),我们的研究旨在评估客户满意度和感知风险在多大程度上建立信任,以及信任、消费者参与和购买便利性如何成为巴基斯坦消费者从事电子商务的原因。通过问卷调查收集了400名受访者的数据,我们已经证明了这六个构念之间的确切关系。结果表明,顾客满意正向影响信任,感知风险负向影响信任,信任和消费者参与正向直接影响购买行为。在线零售商应该改善这些因素,改变在线环境,以增加电子渠道的销售额,提高客户保留率
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引用次数: 0
Determining the Occupational Health and Safety of Workers in The Food Manufacturing Sector of Pakistan 确定巴基斯坦食品制造部门工人的职业健康和安全
Pub Date : 2022-11-03 DOI: 10.22555/ijelcs.v7i1.625
Nazia Atiq, A. Akhlaq
Background: For organizations, conducting work in a safe environment has become mandatory under the provisions and guidelines provided by international and local laws. Occupational health and safety (OHS) standards have become a requisite in almost every industry these days; however, many organizations in developing countries are negligent at adhering to the safety measures, and there is also an absence of proper monitoring. Objective: Our objective was to determine the occupational health and safety standards that are prevailing in the food manufacturing sector of Pakistan. For this, we approached several food manufacturing companies and conducted interviews with quality assurance managers and health and safety executives to evaluate and analyze the workplace conditions to understand their OHS practices. Methods: We conducted 7 interviews with quality assurance managers in the food manufacturing and services companies of Pakistan. The interview guide was used for eliciting responses and a coding method was used to arrive at the themes of the data gathered. Results: The interviews conducted with quality assurance managers and those working to ensure that safety measures are practiced in their company, showed that the export-oriented food manufacturing companies in Pakistan are following OHS standards, as it has become a necessity, with numerous benefits such as ensuring worker safety, maintaining company reputation. However, the extent to which these measures are implemented and strictly followed varies, as there are certain issues that arise when companies try to follow and implement OHS practices The problems vary from company to company however, most of them relate to worker adaptability, costs, and training needs.  OHS situation in local firms is concerning. Most of them do not have HSE officers, not the concept of toolbox talk, no preventive and safety measures.  These poor practices make the situation unsafe, which lead to fatalities Conclusion: By establishing a national framework for policies and legislations as per the conventions of ILO for a better workplace environment along with proper law enforcement improvement in occupational health and safety domain can be achieved.      
背景:根据国际和当地法律的规定和准则,在安全环境中开展工作已成为组织的强制性要求。如今,职业健康和安全(OHS)标准已成为几乎每个行业的必备条件;然而,发展中国家的许多组织在遵守安全措施方面存在疏忽,也缺乏适当的监测。目标:我们的目标是确定巴基斯坦食品制造部门普遍采用的职业健康和安全标准。为此,我们接触了几家食品制造公司,并与质量保证经理和健康安全主管进行了访谈,以评估和分析工作场所条件,了解他们的职业健康安全实践。方法:我们对巴基斯坦食品制造和服务公司的质量保证经理进行了7次访谈。访谈指南用于引出回答,编码方法用于得出所收集数据的主题。结果:对质量保证经理和那些致力于确保安全措施在其公司实施的人员进行的访谈表明,巴基斯坦的出口导向型食品制造公司正在遵循职业健康安全标准,因为它已成为一种必需品,具有许多好处,例如确保工人安全,维护公司声誉。然而,这些措施的实施和严格遵循的程度各不相同,因为当公司试图遵循和实施职业健康安全实践时,会出现某些问题。问题因公司而异,然而,大多数问题与工人的适应能力、成本和培训需求有关。当地公司的职业健康安全状况令人担忧。他们大多没有HSE官员,没有工具箱的概念,没有预防和安全措施。结论:根据劳工组织各项公约建立国家政策和立法框架,改善工作场所环境,同时适当改善职业健康和安全领域的执法工作,可以实现这一目标。
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引用次数: 1
Macroeconomic Determinants of Banks’ performance in Pakistan 巴基斯坦银行业绩的宏观经济决定因素
Pub Date : 2022-11-03 DOI: 10.22555/ijelcs.v7i1.760
Hashir Ajaz, Faraz Ahmed, Yusra Shehzadi
Almost all business operations that are now taking place in the economy may be impacted by recent changes in the macroeconomic indicators of the nation. Thus, the study' s objective was to assess the effect of particular macroeconomic factors on Pakistan' s banking performance. For a period of 13 years, the study tracked data from all active commercial banks in Pakistan (2006-2018). Results were obtained using multiple linear regression and correlation analyses on EViews. According to correlation findings, there was no connection between the exchange rate and NIM or ROE. All other factors,
几乎所有正在进行的经济活动都可能受到国家宏观经济指标最近变化的影响。因此,本研究的目的是评估特定宏观经济因素对巴基斯坦银行业绩的影响。该研究追踪了巴基斯坦所有活跃商业银行(2006-2018年)的数据,历时13年。对EViews进行多元线性回归和相关分析。从相关分析结果来看,汇率与净资产收益率、净资产收益率之间不存在相关性。所有其他因素,
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引用次数: 0
Why I left and why I want to leave; A Phenomenological Perspective of Asian Employees Turnover 我为什么离开,为什么要离开;亚洲员工流动的现象学视角
Pub Date : 2022-11-03 DOI: 10.22555/ijelcs.v7i1.707
Metab Abbass Kazi, N. Anwer, Jahngeer Lakho, Abbass Kazi
The current research was conducted to explore the possible causes of actual employee turnover and turnover intentions. Using Post positivism research philosophy, phenomenological qualitative research method was used to explore the phenomena. Semi-structured interviews of 21 bank employees (selected using purposive sampling) were conducted which were analyzed using NVivo 12. The research findings suggest many uniques themes in order to overcome the problem of employee turnover, especially for banks. The themes which were developed consisted of five significant themes such as the bank appraisals and reward system was identified as biased and based more on favoritism, employee feel that their actual performance is not evaluated properly and sincerely. The other factor concluded by the research findings is that the employees are dissatisfied with the salary and benefits, as they felt that there should a consistent effort to identify employee personal needs which should be customized accordingly in their compensation plans as well. The very essential factor recognized in the research finding was the upward and downward communication gaps with the employees. Such perceptions generated related issues as the employees felt that branches are much deprived to have a direct communication channel with the top team heads. The other very essential factor discovered after the investigation of the phenomena of turnover is lack of career growth. Lastly, another important cause of employee turnover was the transfers, which took place without the consent of the employee. Employees felt demotivated due to such transfers and changes in their work locations. Recommendations and future research directions have been at the end of the research
本研究旨在探讨实际员工离职和离职意向的可能原因。运用后实证主义研究哲学,运用现象学定性研究方法对现象进行探讨。对21名银行员工进行了半结构化访谈(采用有目的抽样选择),并使用NVivo 12进行了分析。研究结果提出了许多独特的主题,以克服员工流失的问题,特别是对银行。开发的主题包括五个重要主题,如银行评估和奖励制度被认为是有偏见的,更多地基于偏袒,员工觉得他们的实际表现没有得到正确和真诚的评估。研究结果得出的另一个因素是员工对薪酬和福利不满意,因为他们认为应该始终努力确定员工的个人需求,并在薪酬计划中进行相应的定制。在研究发现中认识到的最重要的因素是与员工的向上和向下的沟通差距。这种看法产生了相关的问题,因为员工认为分支机构被剥夺了与高层团队负责人直接沟通的渠道。在对离职现象进行调查后发现的另一个非常重要的因素是缺乏职业发展。最后,员工流失的另一个重要原因是调动,这是在未经员工同意的情况下发生的。由于工作地点的调动和变化,员工感到失去了动力。在研究的最后提出了建议和未来的研究方向
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引用次数: 0
Relationship between Body Image, Self-Esteem and Academic Behavior of Adolescent Girls in Karachi, Pakistan 巴基斯坦卡拉奇少女身体意象、自尊与学业行为的关系
Pub Date : 2022-11-03 DOI: 10.22555/ijelcs.v7i1.761
Shamsa Khawaja, Abdur Rahman Aleemi
Objective: The objective of the study is to explore the relationship between body image, self-esteem and academic behavior amongst adolescent girls living in Karachi, Pakistan and simultaneously explore the mediating role of self-esteem in the relationship of the other two variables.Methods: It was a cross-sectional study design with a sample size of 400 adolescent girls belonging to a selected community of Karachi, Pakistan. Pre-validated tools, Body Shape Questionnaire, Rosenberg Self-Esteem Scale and Academic Behavior Scale were used for data collection of the study. The data was then analyzed using SPSS 17.Results: The results proved significant associations between all three variables with p<0.05. Moreover, a partially mediating role of self-esteem was noticed to be causing 74.8% variation in the relationship between body image and academic behavior.Conclusion: As per the study findings, body image, self-esteem and academic behavior of adolescent girls residing in Karachi, Pakistan are associated with each other. It was also concluded that higher body image dissatisfaction may lead to poor self-esteem which in turn negatively impacts the positive academic behavior of the girls. Hence, representing a mediating role of self-esteem in the relationship..  Overall, parents, educators, academic professionals, counselors and healthcare professionals can benefit from the study findings to positively play their parts in improving the lives of adolescents around them.     
目的:本研究旨在探讨巴基斯坦卡拉奇地区少女身体形象、自尊和学业行为之间的关系,同时探讨自尊在其他两个变量之间的中介作用。方法:这是一项横断面研究设计,样本量为400名来自巴基斯坦卡拉奇选定社区的青春期女孩。采用预验证工具体形问卷、Rosenberg自尊量表和学业行为量表收集研究数据。然后使用SPSS 17对数据进行分析。结果:三个变量之间存在显著的相关性,p<0.05。此外,自尊在身体形象与学业行为的关系中起部分中介作用,导致74.8%的变异。结论:根据研究结果,居住在巴基斯坦卡拉奇的青春期女孩的身体形象,自尊和学习行为是相互关联的。研究还得出结论,对身体形象的不满程度越高,自尊心越差,进而对女生的积极学业行为产生负面影响。因此,代表了自尊在关系中的中介作用。总的来说,父母、教育工作者、学术专业人员、咨询师和医疗保健专业人员可以从研究结果中受益,积极地发挥他们的作用,改善周围青少年的生活。
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引用次数: 0
期刊
International Journal of Experiential Learning &amp; Case Studies
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