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The Basis of Consumer Protection Against Unfair Terms in Consumer Contract in Cameroon 喀麦隆消费者合同中不公平条款保护的基础
Tambe Hans Tambe
Consumer protection against unfair terms in consumer contracts has witnessed a reluctant consideration from both the legislature and the administrative authorities in Cameroon. Nonetheless, with the numerous hardship and cries, it became imperative before 1990, for the legislature to pass Law No. 1990/031 of August 10, 1990, relating to commercial activity in Cameroon. This does not refute the fact that there have been other pieces of legislation, such as the Cameroon Penal Code and the Old French Civil Code applicable in Cameroon, to protect consumers vulnerable, in front of unscrupulous sellers of goods and service providers. The objective of this study is therefore to examine the basis of consumer protection against unfair terms in consumer contracts in Cameroon from an international, regional and national dimension. To obtain the available information, the study employs two methods of data treatment. That is a primary or empirical and secondary method of data collection and treatment. Based on the analyses of this study, it is, therefore, established that there is a need for inclusive governmental, parliamentary, and judicial intervention in the guaranteeing of consumer interests and safety, tougher institutional arrangement and increase consumer awareness to establish a more resourceful system for consumer protection in Cameroon.
喀麦隆立法机关和行政当局都不愿意考虑保护消费者免受消费者合同中不公平条款的侵害。尽管如此,由于无数的困难和呼声,立法机关必须在1990年之前通过1990年8月10日关于喀麦隆商业活动的第1990/031号法律。这并不能反驳这样一个事实,即还有其他立法,例如喀麦隆适用的《喀麦隆刑法典》和《旧法国民法典》,在肆无忌惮的商品销售者和服务提供者面前保护易受伤害的消费者。因此,本研究的目的是从国际、区域和国家层面审查喀麦隆保护消费者免受消费者合同中不公平条款侵害的基础。为了获得可用的信息,本研究采用了两种数据处理方法。这是数据收集和处理的主要或经验和次要方法。因此,根据本研究的分析,可以确定,在保障消费者利益和安全方面,需要政府、议会和司法的包容性干预,需要更严格的制度安排,需要提高消费者的意识,以便在喀麦隆建立一个更有资源的消费者保护体系。
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引用次数: 0
Signs Eligible for Trademark Protection in the European Union – Dysfunctional Incentives and a Functionality Dilemma 符合欧盟商标保护条件的标志——功能失调的激励和功能困境
Pub Date : 2020-07-01 DOI: 10.1017/9781108399456.014
Martin Senftleben
In the European Union (EU), the criteria for determining a sign’s eligibility for trademark protection are harmonized to a large extent. On the one hand, the trademark legislation and office practices in EU Member States have to keep within the harmonized legal framework set forth in the EU Trade Mark Directive (TMD). On the other hand, the European Union Trade Mark Regulation (EUTMR) provides for a set of eligibility criteria that apply to European Union Trade Marks (EUTM) with equal effect throughout the EU territory. As the rules in the Regulation are in line with those in the Directive, the two legislative instruments constitute a robust body of harmonized norms informing the decision on the registration of a sign as a trademark. The harmonizing effect is enhanced by the fact that national courts have to refer questions relating to the application and interpretation of eligibility criteria to the Court of Justice of the European Union (CJEU).

As in other regions of the world, the criteria applied to determine eligibility for trademark protection are quite flexible in the EU. The open-ended definition of protectable subject matter leaves room for the extension of trademark protection to non-traditional types of marks, such as shape, sound and colour marks. Trademark offices applying EU trademark law have also accepted, for instance, abstract colours and colour combinations, motion and multimedia marks, melodies and sounds, taste marks, hologram marks and position marks.

The analysis of the trend to register non-traditional marks in the EU outlines the legal framework which the CJEU developed to assess the eligibility of non-traditional types of source identifiers for trademark protection. On this basis, it discusses the objective to safeguard freedom of competition and the legal instruments which the CJEU employs for this purpose: the requirement of providing evidence of the acquisition of distinctive character through use in trade and the categorical exclusion of functional signs from trademark protection. Drawing conclusions, it will become apparent that the basic requirement of distinctive character plays an ambiguous role in the regulation of access to trademark protection for non-traditional marks. It is both an obstacle to trademark protection and an incentive for enhanced investment in non-traditional types of marks.
在欧洲联盟(EU),确定标志是否有资格获得商标保护的标准在很大程度上是协调一致的。一方面,欧盟成员国的商标立法和办公实践必须保持在欧盟商标指令(TMD)规定的统一法律框架内。另一方面,欧盟商标条例(EUTMR)规定了一套适用于欧盟商标(EUTM)的资格标准,在整个欧盟领土上具有同等效力。由于《条例》中的规则与《指令》中的规则一致,这两项立法文书构成了一个强有力的协调规范体系,为标志作为商标注册的决定提供了信息。国家法院必须将有关适用和解释资格标准的问题提交欧洲联盟法院(欧洲法院),这一事实加强了协调的效果。与世界其他地区一样,欧盟用于确定商标保护资格的标准相当灵活。可保护主题的开放式定义为将商标保护扩展到非传统类型的商标,如形状、声音和颜色标记留下了空间。例如,适用欧盟商标法的商标局也接受抽象颜色和颜色组合、运动和多媒体标记、旋律和声音、味道标记、全息标记和位置标记。对欧盟注册非传统商标趋势的分析概述了欧洲法院为评估非传统类型的源标识符获得商标保护的资格而制定的法律框架。在此基础上,讨论了维护竞争自由的目标和欧洲法院为此目的所采用的法律文书:提供通过在贸易中使用而获得显著性的证据的要求和将功能性标志绝对排除在商标保护之外。综上所述,显著性这一基本要求在规范非传统商标的商标保护获取中所起的作用是模糊的。它既是商标保护的障碍,也是对非传统商标投资的激励。
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引用次数: 0
Once Vehicle Is Sold During Pendency of the Complaint, Complainant Ceases to Be ‘Consumer’: The Consumer Protection Act, 1986 一旦车辆在投诉期间出售,投诉人就不再是“消费者”:1986年消费者保护法
Shivam Goel
If the complainant sells the good/commodity/product which forms the subject matter of the complaint or appeal arising from the complaint during the pendency of the complaint or appeal, then the complainant ceases to be ‘consumer’ within the meaning of Section 2 (1) (d) of the CPA.

An appeal preferred against a decree is seen as continuation of suit, and till the time the suit continues, the rights and liabilities of the parties to the proceedings do not get crystallized. Although ‘complaint’ preferred under the CPA is not a ‘suit’ in the literal sense but the same logic applies to it as that which is applicable to a ‘suit’ preferred under the Civil Procedure Code, 1908, that is to say, if against the judgment passed by the Hon’ble Forum in a complaint preferred before it, an appeal is preferred by the opposite party then the rights and liabilities of the parties to the lis remain res sub judice and do not become res judicata. Thus, even if during the pendency of an appeal the subject matter of the consumer complaint, that is, the good/commodity/product is sold off by the complainant then the complainant ceases to be ‘consumer’ within the definitional scope of Section 2 (1) (d) of the CPA.
如果投诉人在投诉或上诉未决期间销售构成投诉或上诉主题的货物/商品/产品,则投诉人不再是《注册会计师法》第2 (1)(d)条意义上的“消费者”。针对法令的上诉被视为诉讼的继续,在诉讼继续之前,诉讼各方的权利和责任都没有明确。虽然“投诉”首选下注册会计师不是字面意义上的“套装”,但同样的逻辑也适用于它,这是适用于“西装”首选在民事诉讼程序代码,1908年,也就是说,如果对判断通过鸿'ble论坛投诉首选之前,上诉是首选的对方当事人的权利和责任李家保持res悬案,不会成为已决案件。因此,即使在上诉未决期间,消费者投诉的主题事项,即商品/商品/产品被投诉人出售,投诉人也不再是《CPA》第2 (1)(d)条定义范围内的“消费者”。
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引用次数: 0
Online Terms as In Terrorem Devices 在线条款如在恐怖设备中
C. P. Marks
Online shopping has quickly replaced the brick-and-mortar experience for a large portion of the consuming public. The online transaction itself is rote: browse items, add them to your cart, and checkout. Somewhere along the way, the consumer is likely made aware of (or at least exposed to) the merchant’s terms and conditions, via either a link or a pop-up box. Such terms and conditions have become so ubiquitous that most consumers would be hard-pressed to find a merchant that doesn’t try to impose them somewhere on their website. Though such terms and conditions are pervasive, most consumers do not bother to read them before checking-out. Consumers might be surprised at what they would find if they did read the terms and conditions as many retailers include clauses limiting liability, disclaiming warranties as well as choice of law, forum selection, arbitration, jury waiver, and class action waiver clauses. Many of these clauses are grounded in a practical concern over limiting liability and lowering transaction costs. However, the fact that retailers do not include such clauses as part of their in-store transactions raises the question of whether the retailers are actually concerned with binding consumers to such terms. The apparent lack of importance of these terms is further highlighted by the fact that most retailers use “browsewrap” terms and conditions to bind their customers, despite browsewrap being one of the least effective methods of making consumers aware of the terms. While these terms and conditions may provide some utility to the companies attempting to impose them, the main benefit may in fact be their in terrorem effect. This is especially true in instances where companies have failed to adequately notify their consumers about the terms’ existence. This article examines the various methods that are used in online contracting to bind consumers, as well as the enforceability of the most common terms. The article concludes that the primary incentive sellers have to include such terms on their websites is their in terrorem effect. Though the use of online terms and conditions as in terrorem devices may be appealing economically, the use of browsewrap as the primary notification device ex ante presents moral and ethical issues.
对于很大一部分消费群体来说,网上购物已经迅速取代了实体店的购物体验。在线交易本身很简单:浏览项目,将它们添加到购物车中,然后结帐。在这个过程中,消费者可能会通过链接或弹出框了解(或至少接触到)商家的条款和条件。这样的条款和条件已经变得如此普遍,以至于大多数消费者很难找到一个不试图在他们的网站上强加这些条款的商家。尽管这些条款和条件随处可见,但大多数消费者在结账前都懒得去阅读。如果消费者阅读了条款和条件,他们可能会对他们所发现的内容感到惊讶,因为许多零售商包括限制责任、放弃保证以及法律选择、论坛选择、仲裁、陪审团弃权和集体诉讼弃权条款。这些条款中有许多是基于对限制责任和降低交易成本的实际关切。然而,零售商并没有将这些条款作为其店内交易的一部分,这一事实提出了一个问题,即零售商是否真的关心将消费者约束在这些条款上。大多数零售商使用“浏览包装”条款和条件来约束他们的客户,尽管浏览包装是让消费者了解这些条款的最不有效的方法之一,这一事实进一步突出了这些条款明显缺乏重要性。虽然这些条款和条件可能会为那些试图强加它们的公司提供一些效用,但实际上,主要的好处可能是它们的可怕效果。在公司未能充分告知消费者这些条款存在的情况下,情况尤其如此。本文研究了在线合同中用于约束消费者的各种方法,以及最常见条款的可执行性。文章的结论是,卖家必须在他们的网站上加入这些条款的主要动机是他们的恐怖效应。虽然在恐怖设备中使用在线条款和条件可能在经济上很有吸引力,但使用browsewrap作为主要的通知设备会带来道德和伦理问题。
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引用次数: 0
Fine is Only One Click Away 只需点击一下即可
Aurélien Portuese
In a US Senate Hearing in 2011, Eric Schmidt, Google’s CEO, stated that ‘competition is only one click away’. On the 27th of June 2017, the European Commission fined Google €2.42 billion for allegedly ‘abusing dominance as search engine by giving illegal advantage to own comparison shopping service’. Ruthlessly, fine is only one click away too. What does the European Commission criticise for imposing such a break-record fine to Google? According to Competition Commission Margareth Vestager, ‘Google abused its market dominance as a search engine by promoting its own comparison shopping service in its search results, and demoting those of competitors’ (...) therefore denying ‘other companies the chance to compete on the merits and to innovate. And most importantly, it denied European consumers a genuine choice of services and the full benefits of innovation’. The products referenced on Google Shopping, the shopping platform of Google Inc., have been promoted in the search results in comparison with other shopping platforms, the Commission considered. The legal arguments of the European Commission are clear: thanks to its complex algorithms, Google has allegedly manipulated the search results of products in order to promote its own platform, Google Shopping, at the expense of competitors. Because the position on the search results is tantamount to a price paid by competitors in order to attract consumers, by manipulating its search results, Google has abused its dominance and therefore infringed Article 102 TFEU because it i) ‘has systematically given prominent placement to its own comparison shopping service’ and ii) ‘has demoted rival comparison shopping services in its search results’. Albeit clear, both legal arguments of the European Commission are nonetheless unsubstantiated and ungrounded as discussed below successively.
在2011年的美国参议院听证会上,谷歌首席执行官埃里克·施密特(Eric Schmidt)表示,“只要点击一下鼠标,竞争就会到来”。2017年6月27日,欧盟委员会对谷歌处以24.2亿欧元的罚款,理由是谷歌涉嫌“滥用搜索引擎的主导地位,为自己的比较购物服务提供非法优势”。无情的是,fine也只需要点击一下。欧盟委员会(European Commission)对谷歌处以如此破纪录的罚款,批评的是什么?美国竞争委员会(Competition Commission)的韦斯塔格尔(Margareth Vestager)说,谷歌滥用其作为搜索引擎的市场主导地位,在搜索结果中推广自己的比价购物服务,并贬低竞争对手的服务……因此剥夺了其他公司凭实力竞争和创新的机会。最重要的是,它剥夺了欧洲消费者对服务的真正选择和创新的全部好处。”委员会认为,与其他购物平台相比,在谷歌公司的购物平台Google Shopping上引用的产品在搜索结果中得到了推广。欧盟委员会的法律论据很明确:由于其复杂的算法,谷歌据称操纵了产品的搜索结果,以推广自己的平台谷歌购物(Google Shopping),损害了竞争对手的利益。由于在搜索结果中的位置相当于竞争对手为了吸引消费者而付出的代价,通过操纵其搜索结果,谷歌滥用了其主导地位,因此违反了《竞争法》第102条,因为它i)“系统地将自己的比较购物服务放在突出位置”,ii)“在其搜索结果中贬低了竞争对手的比较购物服务”。尽管很清楚,但欧盟委员会的两种法律论点都是没有根据的,下文将陆续讨论。
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引用次数: 2
Unfair Terms in Hire Purchase Agreement: Matters Arising 租购协议中的不公平条款:引起的问题
Dorcas A Odunaike
Contractual agreements with consumers for the supply of goods or services in everyday life sometimes contain terms that are more favourable to traders but unfair to consumers. These terms, when implemented, may be extremely harsh to consumers because their rights might be limited. Hire purchase agreement is not left out of this predicament. This paper seeks to analyse the concept of hire purchase, its origin and evolution in Nigeria as well as examine unfair terms embedded in a hire purchase agreement with the view of highlighting matters arising there from and proffering solutions to it.
在日常生活中,与消费者签订的商品或服务供应合同有时包含对贸易商更有利但对消费者不公平的条款。这些条款在实施时可能对消费者极为苛刻,因为他们的权利可能受到限制。分期付款购买协议也不例外。本文旨在分析分期付款购买的概念,其起源和演变在尼日利亚,以及检查不公平条款嵌入分期付款购买协议的观点,突出从那里产生的问题,并提供解决方案。
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引用次数: 0
Turning Fantasy into Regulatory Reality: A Comparative Approach to Daily Fantasy Sports Through Contracts 将幻想变为监管现实:通过合同对日常幻想体育的比较研究
P. Feeney
FanDuel and DraftKings have become the two biggest contenders in the fast-growing daily fantasy sports industry. Heavy hitters in the sports world, like Fox Sports and NBC, have also jumped onto the daily fantasy sports bandwagon. But in New York, these websites have been made illegal. Other states are considering classifying daily fantasy sports as illegal gambling. The question of what now to do with daily fantasy sports has just been opened up, but the answer is not simple. It is undesirable to suddenly declare a multibillion-dollar industry illegal without qualification, but there are currently no regulations limiting fantasy sports providers. Analogous regulatory systems found in securities exchange regulations may be the key. Securities trading and “traditional” sports gambling have long been analogized and compared, and it is possible to fit fantasy football into this comparison between sports betting and securities exchanges. This note argues that a broader look at the structure of the provider itself – how the provider receives and disseminates information, how the provider deals between participants, what connections the provider has to the relevant industry – may provide a more useful framework to configure a solution to the biggest problems currently effecting fantasy sports.
FanDuel和DraftKings已经成为快速增长的日常梦幻体育产业中最大的两个竞争者。体育界的重量级人物,如福克斯体育(Fox sports)和美国全国广播公司(NBC),也加入了每日梦幻体育的潮流。但在纽约,这些网站被定为非法。其他州正在考虑将日常梦幻体育列为非法赌博。现在如何处理日常梦幻体育的问题刚刚出现,但答案并不简单。不加限制地突然宣布一个数十亿美元的产业是非法的,这是不可取的,但目前没有限制梦幻体育提供商的规定。在证券交易条例中发现的类似监管制度可能是关键。证券交易和“传统的”体育博彩长期以来一直被类比和比较,在体育博彩和证券交易之间的这种比较中,可以将梦幻足球纳入其中。本文认为,从更广泛的角度来看,提供商本身的结构——提供商如何接收和传播信息,提供商如何在参与者之间进行交易,提供商与相关行业有什么联系——可能会提供一个更有用的框架,以配置解决当前影响梦幻体育的最大问题的方案。
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引用次数: 0
Contracts of Sale: Terms, Conditions and Warranties with Special Reference to Sale of Goods Act, 1930 《销售合同:与货物销售有关的条款、条件和保证》,1930年
Sankalp Jain
A condition is a term that is so essential to the agreement that its breach is considered to be a substantial failure to perform the contract. A breach of a condition is said to go to the root of the contract. A warranty is a term of contract that is not so essential. A warranty must be performed, but a breach of it is not considered to go to the root of the contract. This meaning of warranty should not be confused with other uses of the word such as in “one-year maintenance warranty”. Damages are the remedy for breach of a warranty.
条件是一种对协议至关重要的条款,违反该条款被认为是对合同的实质性不履行。违反条件被认为是合同的根本问题。保证是一种不那么重要的合同条款。保证必须履行,但违反保证不被认为是合同的根本问题。保修的这一含义不应与“一年维修保修”等词的其他用法相混淆。损害赔偿是对违反保证的救济。
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引用次数: 0
Exit From Contract 解除合同
O. Bar‐Gill, O. Ben‐Shahar
Exit from contract is one of the most powerful consumer protection devices, freeing consumers from bad deals and keeping businesses honest. Yet consumers often choose transactions with lock-in provisions, trading off exit rights for other perks. This article examines the costs and benefits of free exit, as compared to the lock-in alternative. It argues that present regulation of exit penalties is poorly tailored to address concerns about lock-in, particularly in light of increasingly ubiquitous market-based solutions. The article also calls (regulatory) attention to loyalty rewards, which are shown to be as powerful as exit penalties, and equally detrimental.
合同退出是最有力的消费者保护手段之一,它使消费者免受不良交易的影响,并使企业保持诚信。然而,消费者通常会选择带有锁定条款的交易,用退出权换取其他好处。本文研究了自由退出的成本和收益,并与锁定选项进行了比较。该报告认为,目前对退出处罚的监管在解决对锁定的担忧方面做得很差,尤其是在市场解决方案日益普遍的情况下。这篇文章还呼吁(监管部门)关注忠诚奖励,这种奖励被证明与退出惩罚一样强大,而且同样有害。
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引用次数: 63
The Effect of Bargaining Power on Contract Design 议价能力对契约设计的影响
A. Choi, George G. Triantis
Over the past forty years, an irrelevance proposition has been prevalent in law-and-economics scholarship: bargaining power should affect only price and not nonprice terms of a contract. In contrast, practitioners and commentators in industry regularly invoke bargaining power to explain static and dynamic variance in nonprice contract terms. This Article unpacks and analyzes the assumptions of the strong- and weak-versions of this bargaining power irrelevance proposition to bridge the gap between theory and the real world. In the first half of the Article, we identify and discuss a variety of explanations for the effect of bargaining power on contract design. These include the effects of shifts in market supply and demand and the effect of negotiating price first and nonprice terms later. In the second half of the Article, we present an in-depth examination of one set of explanations, concerning the impact of bargianing power and information asymmetry on nonprice terms, when the value and cost of nonprice terms vary across contracting parties. In the extreme cases in which one or the other party enjoys overwhelming bargaining power, the efforts of that party to capture a larger share of the surplus by screening or signaling may compromise the efficiency of the nonprice terms. We show that this incentive disappears or is mitigated when bargaining power is more evenly shared between the parties: for example, when a monopolist faces the threat of competition, when the parties can renegotiate, or when they engage in bilateral bargaining with more even bargaining power. As a whole, the Article provides a theoretical basis for interpreting the intuition among market participants that the impact of bargaining power extends beyond price terms. Before concluding, we briefly suggest implications for legal policy, particularly the contract law doctrine of unconscionability.
在过去的四十年里,一个不相关的命题在法律和经济学学术中一直很流行:议价能力应该只影响合同的价格条款,而不影响非价格条款。相反,行业中的从业者和评论员经常援引议价能力来解释非价格合同条款中的静态和动态差异。本文对这一议价能力无关命题的强、弱版本的假设进行了拆解和分析,以弥合理论与现实世界之间的差距。在文章的前半部分,我们识别并讨论了议价能力对合同设计影响的各种解释。这些因素包括市场供求变化的影响,以及价格优先、非价格条款后谈判的影响。在本文的后半部分,我们对一组解释进行了深入的研究,这些解释是关于当非价格条款的价值和成本在缔约各方之间变化时,议价能力和信息不对称对非价格条款的影响。在极端情况下,其中一方或另一方享有压倒性的议价能力,该方通过筛选或发出信号来获取更大份额的盈余的努力可能会损害非价格条款的效率。我们表明,当谈判能力在各方之间更平均地分享时,这种激励消失或减轻:例如,当垄断者面临竞争威胁时,当各方可以重新谈判时,或者当他们以更均匀的议价能力进行双边谈判时。总体而言,本文为解释市场参与者的直觉提供了理论基础,即议价能力的影响超出了价格条件。在结束之前,我们简要地提出对法律政策的影响,特别是合同法的不合理原则。
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引用次数: 39
期刊
LSN: Other Issues Involving the Sale of Goods or Services to Consumers (Topic)
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