Pub Date : 2019-06-10DOI: 10.1108/978-1-78973-073-920191015
Michael A. Piel, Karen Johnson, K. Putnam
Technology is a force which drives itself. Organizations must adopt to emerging technology or risk being obsolete. Leveraging technology to create value involves more then circumferentially managing technology. To create value, leaders must encourage staff to transmute technology. The principles and practices of quantum leadership provide for this possibility. This chapter will irradiate why simply managing technology does not offer organizations the maximum value from technology. The reader will be introduced to the four core features of quantum leadership: duality, superposition, entanglement, and observation. With this groundwork, the principles and practices of this leadership perspective will be discussed in context of transmuting technology into unique organizational value. Which lens one uses to see which possibility becomes reality are exclusively in the eyes of the viewer. Using information systems technology, artificial intelligence (AI), and 5G technology as the exemplars, readers can decide whether to accept, reject, or suspend judgement on using quantum leadership as the perspective to transmute technology into valuable organizational gold.
{"title":"Chapter 15 Quantum Leadership: Transmuting Technology","authors":"Michael A. Piel, Karen Johnson, K. Putnam","doi":"10.1108/978-1-78973-073-920191015","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191015","url":null,"abstract":"Technology is a force which drives itself. Organizations must adopt to emerging technology or risk being obsolete. Leveraging technology to create value involves more then circumferentially managing technology. To create value, leaders must encourage staff to transmute technology. The principles and practices of quantum leadership provide for this possibility. This chapter will irradiate why simply managing technology does not offer organizations the maximum value from technology. The reader will be introduced to the four core features of quantum leadership: duality, superposition, entanglement, and observation. With this groundwork, the principles and practices of this leadership perspective will be discussed in context of transmuting technology into unique organizational value. Which lens one uses to see which possibility becomes reality are exclusively in the eyes of the viewer. Using information systems technology, artificial intelligence (AI), and 5G technology as the exemplars, readers can decide whether to accept, reject, or suspend judgement on using quantum leadership as the perspective to transmute technology into valuable organizational gold.","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"86 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122944707","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-10DOI: 10.1108/978-1-78973-073-920191003
Cynthia L. Banton
This chapter examines emerging trends in the use of advancing technologies in human resource development (HRD). The use of technology in the workplace to increase productivity and optimize business results is not a new concept; however, the use of technology to capture vital HRD data and create innovative organizational development strategies and programs is now the cornerstone of many HRD organizations. In dealing with the challenges of a global, multigenerational workforce, having to do more with less, and the constant demand to remain competitive, organizations seek innovative ways to integrate technology into its organizational development practices. The use of technology in human resource development has proven to save time, costs, and provide a more accurate assessment of the state of the workforce regarding skills, competencies, culture, and talent acquisition over previous methods. While advancing technologies in human resource development offer significant value and benefits, it also presents challenges and issues. For this reason, it is vital for organizations to gain a holistic understanding of the positive and negative implications that advancing technologies have on human resource development practices. This chapter explores four areas of focus in advancing technologies in HRD: (1) emerging trends; (2) value and benefits; (3) challenges and issues; and (4) opportunities for use.
{"title":"Chapter 3 Advancing Technologies in Human Resource Development (HRD)","authors":"Cynthia L. Banton","doi":"10.1108/978-1-78973-073-920191003","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191003","url":null,"abstract":"This chapter examines emerging trends in the use of advancing technologies in human resource development (HRD). The use of technology in the workplace to increase productivity and optimize business results is not a new concept; however, the use of technology to capture vital HRD data and create innovative organizational development strategies and programs is now the cornerstone of many HRD organizations. In dealing with the challenges of a global, multigenerational workforce, having to do more with less, and the constant demand to remain competitive, organizations seek innovative ways to integrate technology into its organizational development practices. The use of technology in human resource development has proven to save time, costs, and provide a more accurate assessment of the state of the workforce regarding skills, competencies, culture, and talent acquisition over previous methods. While advancing technologies in human resource development offer significant value and benefits, it also presents challenges and issues. For this reason, it is vital for organizations to gain a holistic understanding of the positive and negative implications that advancing technologies have on human resource development practices. This chapter explores four areas of focus in advancing technologies in HRD: (1) emerging trends; (2) value and benefits; (3) challenges and issues; and (4) opportunities for use.","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"68 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131475632","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-10DOI: 10.1108/978-1-78973-073-920191016
Lillie M. Hibbler-Britt, A. Wheatley
The scandals associated with breaches in business ethics has had a negative impact on companies and governments. Numerous scandals have brought to the forefront the influence of power and profit as they relate to how business is conducted. This behavior in corporations could impact technological advancements. The advancements being recognized in quantum computing will have a profound impact on how business is conducted and business communications. The primary areas of concern are the teleportation of information and teleportation of matter. Given the abundance of ethical breaches within corporations and governments around the globe, it is necessary for business ethics to be revised as it relates to enforcement and accountability. The wealth possessed by companies and their immunity from portions of the law has placed business ethics at a crisis level. Quantum teleportation has the potential to resolve some of these issues, however, the scientific community must participate by building in safeguards such as cryptography that prevents third party access to information.
{"title":"Chapter 16 The Impact of Quantum Teleportation on Business Ethics","authors":"Lillie M. Hibbler-Britt, A. Wheatley","doi":"10.1108/978-1-78973-073-920191016","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191016","url":null,"abstract":"The scandals associated with breaches in business ethics has had a negative impact on companies and governments. Numerous scandals have brought to the forefront the influence of power and profit as they relate to how business is conducted. This behavior in corporations could impact technological advancements. The advancements being recognized in quantum computing will have a profound impact on how business is conducted and business communications. The primary areas of concern are the teleportation of information and teleportation of matter. Given the abundance of ethical breaches within corporations and governments around the globe, it is necessary for business ethics to be revised as it relates to enforcement and accountability. The wealth possessed by companies and their immunity from portions of the law has placed business ethics at a crisis level. Quantum teleportation has the potential to resolve some of these issues, however, the scientific community must participate by building in safeguards such as cryptography that prevents third party access to information.","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"50 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114448431","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-10DOI: 10.1108/978-1-78973-073-920191002
S. Peterson
This chapter utilizes both primary research and case studies to propose that IT advances need to be appropriately incorporated into an organization’s strategic direction. Supporting rationale will be presented for a variety of private and public sector entities and situations. Some IT advances that are addressed include the following: Stakeholder involvement in assessing appropriate IT advances Technology strategy planning for mergers and acquisitions Mobile device integration in future organizational planning IT outsourcing vs. insourcing implications
{"title":"Chapter 2 Advances in Information Technology Integrated with Strategic Direction","authors":"S. Peterson","doi":"10.1108/978-1-78973-073-920191002","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191002","url":null,"abstract":"This chapter utilizes both primary research and case studies to propose that IT advances need to be appropriately incorporated into an organization’s strategic direction. Supporting rationale will be presented for a variety of private and public sector entities and situations. Some IT advances that are addressed include the following:\u0000\u0000Stakeholder involvement in assessing appropriate IT advances\u0000Technology strategy planning for mergers and acquisitions\u0000Mobile device integration in future organizational planning\u0000IT outsourcing vs. insourcing implications","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"4 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126239792","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-06-10DOI: 10.1108/978-1-78973-073-920191005
D. E. Frost
Knowledge workers labor to meet their business goals with the support of practical information technology (IT) tools. IT advances can be organizational enablers, when aligned with business goals, and when selectively applied. Workplace leaders and their workers often experience a productivity paradox. This paradox forms an operational limit for current knowledge workers and organizational success. Performance management steps within a Balanced Scorecard (BSC) framework can help overcome workplace productivity paradoxes. The BSC frames and tabulates lagging and leading indicators of IT tools’ usage and soft skill engagements. These adaptive measures dashboard workplace progress and success for organizations of all sizes and in public and private sectors. Lessons can be learned from BSC deployment successes in several business sectors. Valued practices exist to pick / monitor / adapt organizational capability objectives, measures and HR initiatives. Can right IT tool(s) or application(s) help achieve aligned business goals? Yes. Certain IT applications can favorably frame learning and development (L&D) efforts and metrics for knowledge workers as most valuable players, or MVPs.How do knowledge workers and their business leaders manage and leverage these IT applications for employee L&D to improve organizational capabilities? How do they address and adapt to complex and chaotic business conditions, and manage disruptive technologies: a. Artificial Intelligence (AI), b. The Internet of Things (IoT), and c. Data Analytics? Prudent managers and workers can accommodate these conditions and disruptions with agile, productive BSC approaches to generate productivity-ware and to attain their aligned business goals.
{"title":"Chapter 5 Advanced Information Technology: Improve Workplace Productivity with Balanced Scorecard Actions","authors":"D. E. Frost","doi":"10.1108/978-1-78973-073-920191005","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191005","url":null,"abstract":"Knowledge workers labor to meet their business goals with the support of practical information technology (IT) tools. IT advances can be organizational enablers, when aligned with business goals, and when selectively applied. Workplace leaders and their workers often experience a productivity paradox. This paradox forms an operational limit for current knowledge workers and organizational success. Performance management steps within a Balanced Scorecard (BSC) framework can help overcome workplace productivity paradoxes. The BSC frames and tabulates lagging and leading indicators of IT tools’ usage and soft skill engagements. These adaptive measures dashboard workplace progress and success for organizations of all sizes and in public and private sectors. Lessons can be learned from BSC deployment successes in several business sectors. Valued practices exist to pick / monitor / adapt organizational capability objectives, measures and HR initiatives. Can right IT tool(s) or application(s) help achieve aligned business goals? Yes. Certain IT applications can favorably frame learning and development (L&D) efforts and metrics for knowledge workers as most valuable players, or MVPs.How do knowledge workers and their business leaders manage and leverage these IT applications for employee L&D to improve organizational capabilities? How do they address and adapt to complex and chaotic business conditions, and manage disruptive technologies: a. Artificial Intelligence (AI), b. The Internet of Things (IoT), and c. Data Analytics? Prudent managers and workers can accommodate these conditions and disruptions with agile, productive BSC approaches to generate productivity-ware and to attain their aligned business goals.","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"96 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-06-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133906220","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-05-24DOI: 10.1108/978-1-78973-073-920191017
{"title":"Index","authors":"","doi":"10.1108/978-1-78973-073-920191017","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191017","url":null,"abstract":"","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"109 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131633381","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-05-24DOI: 10.1108/978-1-78973-073-920191009
T. Walsh
Ongoing advancements in technology provide the opportunity to build and to improve successful virtual teams. Organizational leaders are facing a dynamic and competitive environment that requires levels of flexibility and fast responses to the global marketplace. The virtual team structure is built on communication that is impacted by the ability of the team members to engage with integrated collaborative technology. Advances in technology enable team members of virtual teams to communicate crucial information and to be perceived as inclusive. Communication technologies have characteristics and capabilities that allow for different levels of communication richness, which refers to the quantity and quality of the shared information provided by the technology. There are two broad categories of collaboration technology: communication-focused technology and coordination-focused technology. Communication-focused technologies are considered key contributors to building trust in virtual teams. Coordination-focused technology refers to a complementary set of tools that can be leveraged to enhance trust and coordination among team members. Advances in technology that are discussed: real-time communications protocols enhances video calls through any type of device including wearable technology; Internet of Things making it easier and more natural for people to interact with the objects to stay connected; higher video resolution continues to improve in terms of price, quality, and performance, which will increase the number and type of devices for communication.
{"title":"Chapter 9 Virtual Team Success with the Power of Technology Advancements","authors":"T. Walsh","doi":"10.1108/978-1-78973-073-920191009","DOIUrl":"https://doi.org/10.1108/978-1-78973-073-920191009","url":null,"abstract":"Ongoing advancements in technology provide the opportunity to build and to improve successful virtual teams. Organizational leaders are facing a dynamic and competitive environment that requires levels of flexibility and fast responses to the global marketplace. The virtual team structure is built on communication that is impacted by the ability of the team members to engage with integrated collaborative technology. Advances in technology enable team members of virtual teams to communicate crucial information and to be perceived as inclusive. Communication technologies have characteristics and capabilities that allow for different levels of communication richness, which refers to the quantity and quality of the shared information provided by the technology. There are two broad categories of collaboration technology: communication-focused technology and coordination-focused technology. Communication-focused technologies are considered key contributors to building trust in virtual teams. Coordination-focused technology refers to a complementary set of tools that can be leveraged to enhance trust and coordination among team members. Advances in technology that are discussed: real-time communications protocols enhances video calls through any type of device including wearable technology; Internet of Things making it easier and more natural for people to interact with the objects to stay connected; higher video resolution continues to improve in terms of price, quality, and performance, which will increase the number and type of devices for communication.","PeriodicalId":344425,"journal":{"name":"Advances in the Technology of Managing People: Contemporary Issues in Business","volume":"7 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-05-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126362473","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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