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IDENTIFYING THE EFFECTS OF CORRUPTION PERCEPTION ON THE RELATIONSHIP BETWEEN INTERNATIONAL TRADE AND LOGISTICS PERFORMANCE IN DEVELOPING COUNTRIES 确定腐败观念对发展中国家国际贸易和物流绩效之间关系的影响
IF 2.1 Q4 BUSINESS Pub Date : 2023-05-15 DOI: 10.3846/bmee.2023.18676
A. Acar, Karahan Kara
Purpose – logistics creates a strategic effect by playing a facilitating role in international trade, which has a significant impact on the economic performance of countries. Logistics performance and corruption play an influential role in determining the trade efficiency levels of developing countries. There are two purposes in this research. First purpose is to determine the international trade efficiency level of developing countries based on logistics performance. The second purpose is to determine the efficiency level of trade based on both logistics performance and corruption levels.Research methodology – output-oriented data envelopment analysis (DEA) has been applied in the research. The research covers the years 2012–2020. The sample area is developing countries.Findings – countries with full efficiency levels in 2012–2020 have been determined according to both logistics performance and corruption scores.Research limitations – the research covers the years 2012–2020. The sample area is developing countries.Practical implications – the reduction of corruption levels in some developing countries is an important factor in increasing the level of international trade efficiency.Originality/Value – this research highlights the role of corruption in the relationship between trade and logistics performance.
目的-物流通过在国际贸易中发挥促进作用而产生战略效应,这对各国的经济绩效产生重大影响。物流绩效和腐败在决定发展中国家的贸易效率水平方面发挥着重要作用。本研究有两个目的。第一个目的是根据物流绩效来确定发展中国家的国际贸易效率水平。第二个目的是根据物流绩效和腐败程度来确定贸易的效率水平。研究中采用了产出导向的数据包络分析(DEA)方法。该研究涵盖2012-2020年。样本区域是发展中国家。调查结果显示,2012-2020年效率最高的国家是根据物流表现和腐败得分确定的。研究局限-研究涵盖2012-2020年。样本区域是发展中国家。实际影响-在一些发展中国家减少腐败程度是提高国际贸易效率水平的一个重要因素。原创性/价值——这项研究强调了腐败在贸易和物流绩效之间的关系中的作用。
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引用次数: 0
THE EVOLUTION OF DIGITAL TRANSFORMATION IN SMES IN THE MANUFACTURING INDUSTRY IN THE DIFFERENT BLOCKS OF THE BM CANVAS SINCE THE BEGINNING OF THE PANDEMIC 自疫情开始以来,制造业中不同区块的中小企业数字化转型的演变
IF 2.1 Q4 BUSINESS Pub Date : 2023-05-15 DOI: 10.3846/bmee.2023.17607
Markéta Bednářová, Mariana Tesařová, Iveta Šimberová
Purpose – The following article focuses on assessment of the evolution of digital transformation in SMEs in the manufacturing industry since the beginning of the pandemic. The digital transformation is assessed in the different blocks of the BM Canvas. The main objective of the paper is to evaluate the impact of the pandemic on the development of digital transformation, and to assess whether it is still influencing it now, or vice versa, or no longer has such an impact.Research methodology – The digital transformation is examined in each block of the Business Model Canvas (BM Canvas) from the beginning of the pandemic to the current state. The individual data is obtained from a survey conducted among 18 SMEs. Small and medium-sized enterprises in the manufacturing industry are examined. The survey is based on semi-structured interviews with SME´s management representatives. The collected data is then processed by examining the average rate of digital transformation in each block, the modus, and the median. The focus was again on developments and changes in the digital transformation of enterprises. The data was collected for three periods – before the pandemic (2019), during the pandemic (2021) and now (July 2022).Findings – The paper shows the evolution of digital transformation in the different building blocks of the BM Canvas for SMEs in the manufacturing industry since the beginning of the pandemic. The evolution of digital transformation varies across the BM Canvas blocks. For the Channels block, as of July 2022, there has been a decrease in the average digital transformation rate. The other blocks have seen an increase and continue to develop. However, the increases are no longer as high as in 2021. Whether digital transformation will continue to develop for individual blocks in future periods is a suitable research question for further research. The findings show that the changes and developments vary from building block to building block. It was found that the importance of each building block changed during the pandemic for each firm representative. The results provide the basis for the analysis of the development and change of BM Canvas for individual companies.Research limitations – At the moment, the current situation in Ukraine, in addition to the COVID-19 pandemic, is playing a major role in SMEs activities as it affects companies. This conflict was not considered in the research, and the development since the beginning of the pandemic was followed.Practical implications – This research highlights how the digital transformation of individual SMEs in the manufacturing industry is evolving. It highlights the impact of the pandemic, which has undoubtedly increased the growth of digital transformation rates. For future research, these results can be very useful, as other influences on the rates of digital transformation can be investigated.Originality/Value – The research was carried out on the basis of primary data collected by th
目的-以下文章重点评估自疫情开始以来制造业中小企业数字化转型的演变。数字化转换在BM画布的不同块中进行评估。本文的主要目的是评估大流行对数字化转型发展的影响,并评估它现在是否仍在影响数字化转型,反之亦然,或者不再具有这种影响。研究方法-从大流行开始到当前状态,在商业模式画布(BM画布)的每个块中检查数字化转型。个别数据来自对18家中小企业进行的调查。对制造业的中小企业进行了考察。该调查基于对中小企业管理层代表的半结构化访谈。然后通过检查每个块的数字转换的平均速率、模数和中位数来处理收集到的数据。会议的重点再次放在企业数字化转型的发展和变化上。这些数据是在三个时期收集的——大流行之前(2019年)、大流行期间(2021年)和现在(2022年7月)。研究结果-该论文展示了自疫情开始以来制造业中小企业BM画布不同构建模块的数字化转型演变。数字化转型的演变在BM Canvas模块中各不相同。对于频道块,截至2022年7月,平均数字转换速率有所下降。其他区块的数量有所增加,并在继续发展。然而,增幅不再像2021年那么高。在未来一段时间内,各个区块的数字化转型是否会继续发展,是一个值得进一步研究的问题。研究结果表明,不同建筑单元的变化和发展是不同的。研究发现,在大流行期间,每个组成部分对每个公司代表的重要性都发生了变化。研究结果为分析单个企业BM Canvas的发展变化提供了依据。研究局限性—目前,除了COVID-19大流行之外,乌克兰目前的局势对中小企业的活动也起着重要作用,因为它影响到公司。在研究中没有考虑到这种冲突,并跟踪了自大流行开始以来的发展情况。实际意义-本研究强调了制造业中小企业的数字化转型是如何演变的。它突出了疫情的影响,这无疑提高了数字化转型率的增长。对于未来的研究,这些结果可能非常有用,因为可以研究对数字化转型速度的其他影响。原创性/价值-该研究是在作者自己收集的原始数据的基础上进行的。对数据进行处理和评估。研究结果显示了制造业中每个中小企业从一开始就在BM画布的不同模块中进行数字化转型的水平是如何演变的。
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引用次数: 0
A SUSTAINABLE BUSINESS PROFIT THROUGH CUSTOMERS AND ITS IMPACTS ON THREE KEY BUSINESS DOMAINS: TECHNOLOGY, INNOVATION, AND SERVICE (TIS) 通过客户及其对三个关键业务领域(技术、创新和服务)的影响实现可持续的业务利润。
IF 2.1 Q4 BUSINESS Pub Date : 2023-05-09 DOI: 10.3846/bmee.2023.18618
Enkeleda Lulaj
Purpose – This research examines and investigates the importance of sustainable business profit through customers and its impacts on three key business domains: technology-innovation-service (TIS). The main goal was to see what were the interrelationships of business-consumers and consumers-business analysis to have a sustainable profit based on the models: Innovation and Growth Teams (IGT), Innovative Customer Relationship Management (ICRM), Business-to-Consumer (B2C), Customer Service and Support (CSS), Customer Service Technology (CST), and Multidimensional Scaling model (MDS) or the factors (F1–F14). Were these factors important to businesses and which variables had the greatest impact on sustainable profit through consumer evaluation during purchase?Research methodology – This research was carried out on manufacturing, service, and distribution businesses (consumer-business analysis) and consumers (business-consumer analysis) in 200 businesses and consumers, through the completion of the online questionnaire and the meeting with the business managers, considering the same variables during the period (2019–2022). The data processing was done through (SPSS Statistics 23) using tests and econometric analysis (descriptive, factorial, reliability, multiple regression, and multidimensional scaling analysis) the model shows that all factors have great effects on sustainable business profit through consumers.Findings – However, it is suggested that of great importance for a sustainable business profit through customers are: the behavior of workers and staff, handling requests faster, business support before and after purchase, providing information applications (discount, usage, term of the expiration date, product content, payment methods as well as the provision of transport by the business for consumers.Research limitations – The limitations of this research are only a certain number of variables, years, and the number of businesses, but for other analyses and research, researchers can take a larger number of variables, businesses, and/or countries using the same models.Practical implications – Based on the above questions, it was confirmed that a (TIS) through models will make the profit even more stable by strengthening the position of businesses in the market against their competitors. So, in this case there are still practical implications in three key business domains (TIS) technology, innovation, and services. Therefore, businesses should pay attention to these findings to have a sustainable business profit.Originality/Value – Research related to sustainable profit through consumers considering three key business domains technology, innovations, and services (TIS) has not been analyzed earlier in terms of consumers as buyers and businesses as providers of products and services.
目的:本研究考察了通过客户获得可持续商业利润的重要性及其对三个关键业务领域的影响:技术创新服务(TIS)。主要目标是了解企业-消费者和消费者-业务分析之间的相互关系,以获得基于模型的可持续利润:创新和增长团队(IGT),创新客户关系管理(ICRM),企业对消费者(B2C),客户服务和支持(CSS),客户服务技术(CST)和多维缩放模型(MDS)或因素(F1-F14)。这些因素对企业是否重要?通过消费者在购买时的评价,哪些变量对可持续利润的影响最大?研究方法-本研究是在200家企业和消费者中,通过完成在线问卷调查和与业务经理会面,考虑到相同的变量(2019-2022年),对制造业,服务业和分销企业(消费者-企业分析)和消费者(企业-消费者分析)进行的。数据处理是通过(SPSS统计23)使用测试和计量经济学分析(描述性,析因,信度,多元回归,多维尺度分析)模型表明,所有因素都通过消费者对可持续的商业利润有很大的影响。调查结果-然而,建议通过客户获得可持续商业利润的重要因素是:工人和员工的行为,更快地处理请求,购买前后的业务支持,提供信息应用程序(折扣,使用情况,有效期,产品内容,付款方式以及企业为消费者提供的运输。研究局限性-本研究的局限性仅在于一定数量的变量、年份和企业数量,但对于其他分析和研究,研究人员可以使用相同的模型采用更多数量的变量、企业和/或国家。▽实际意义=根据上述问题,可以确认,通过模型建立的it (TIS)可以加强企业相对于竞争对手的市场地位,从而使利润更加稳定。因此,在这种情况下,在三个关键业务领域(TIS)技术、创新和服务中仍然存在实际意义。因此,企业应该重视这些发现,以获得可持续的商业利润。原创性/价值——通过消费者考虑到三个关键业务领域——技术、创新和服务(TIS),与可持续利润相关的研究之前没有从消费者作为买家和企业作为产品和服务的提供者的角度进行分析。
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引用次数: 0
INVIGORATING SUPPLY CHAIN PERFORMANCE IN SMALL MEDIUM ENTERPRISES: EXPLORING KNOWLEDGE SHARING AS MODERATOR 提升中小企业供应链绩效:探讨知识共享的调节作用
IF 2.1 Q4 BUSINESS Pub Date : 2023-03-24 DOI: 10.3846/bmee.2023.17740
W. E. Arsawan, Viktoria Koval, D. Suhartanto, L. Babachenko, L. Kapranova, Ni Putu Santi Suryantini
Purpose – This research aimed to evaluate information sharing as a moderating component and examine supply chain performance, including collaboration, capabilities, and innovation. Particularly in the SME sector, since the significance of collaboration and opportunity in supply chains as an SCM trigger is still underdeveloped.Research methodology – To test the hypotheses, data were collected from 179 SMEs in Indonesia, involving 537 managers and assistant managers, and analyzed using partial least square modeling.Findings – The result of cooperation with supply chain partners has led to the gradual improvement of capabilities and innovations, such as improved processes, more efficient operations, better quality, and lower costs. It has also resulted in radical innovation, including introducing new technologies and a change in strategy; thus, it could develop and improve the ability to innovate. Finally, the results helped managers with strategic planning and prioritizing supply chain collaboration to improve capabilities, innovation, and performance.Research limitations – generalizability is limited because of sampling constraints.Practical implications – the results helped managers design strategic planning and prioritize supply chain collaboration to improve capabilities, innovation, and performance.Originality/Value – to the extent of our knowledge, this study is the pioneer investigation into the supply chain in SMEs value-chains in an emerging country from a holistic perspective.
目的-本研究旨在评估信息共享作为一个调节成分,并检查供应链绩效,包括协作、能力和创新。特别是在中小企业部门,因为合作和机会在供应链中作为供应链管理触发器的意义仍然不发达。研究方法-为了检验假设,从印度尼西亚的179家中小企业收集数据,涉及537名经理和助理经理,并使用偏最小二乘法模型进行分析。发现-与供应链伙伴合作的结果导致了能力和创新的逐步提高,例如改进的流程,更有效的运营,更好的质量和更低的成本。它还带来了激进的创新,包括引进新技术和改变战略;从而发展和提高创新能力。最后,结果帮助管理人员进行战略规划和优先排序供应链协作,以提高能力、创新和绩效。研究局限性——由于抽样的限制,泛化性是有限的。实际意义-结果帮助管理人员设计战略计划和优先考虑供应链协作,以提高能力,创新和绩效。原创性/价值——就我们所知,本研究是首次从整体视角对新兴国家中小企业价值链中的供应链进行调查。
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引用次数: 2
TOWARD VALUE CREATION IN LOCAL AUTHORITIES: THE ROLE OF INFORMATION AND COMMUNICATION TECHNOLOGIES 促进地方政府创造价值:信息和通信技术的作用
IF 2.1 Q4 BUSINESS Pub Date : 2022-12-30 DOI: 10.3846/bmee.2022.17526
Nouha Amrani, M. Sadik, Youssra Chnigri, Mohamed Hemmi, Hamid Slimani, Ilona Skačkauskienė
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引用次数: 0
THE ROLE OF DIGITAL TECHNOLOGIES IN THE ORGANIZATION OF CONTROL OVER TAX LIABILITY SETTLEMENTS OF BUDGETARY INSTITUTIONS 数字技术在组织控制预算机构纳税义务结算中的作用
IF 2.1 Q4 BUSINESS Pub Date : 2022-12-30 DOI: 10.3846/bmee.2022.17419
Larysa Ivanchenkova, A. Maslov, O. Pikhotska, H. Partyn, Kateryna Blishchuk, Mariia Pikhotska
Purpose – the aim of the study was to assess the impact of digital technologies on the organization of control over tax liability settlements of state-financed institutions in the general fiscal discipline system.Research methodology – specific methods of accounting and control of tax liabilities were used: Pareto analysis; cluster analysis of EU countries by fiscal discipline level.Findings – the study proved a direct relationship between the extent at which digital technologies are applied in the control of tax liabilities and the level of fiscal discipline in the country. The clustering of the EU-27 countries confirmed the cophenetic correlation between the fiscal discipline violation rate and the total averaged amount of taxes.Research limitations – caused by a large number of budgetary institutions and the difference in the territorial structure of the EU-27 countries, due to which federal Germany and unitary Bulgaria have different levels of subordination of budgetary institutions.Practical implications – the study is analytical and managerial in nature; its results assess the contribution of the digital component in the overall decision-making system.Originality/Value – the study is particularly useful for analysing the achievements, challenges and opportunities for digital transformation of the tax control system of the EU-27 in the field of control over public finance management.
目的-该研究的目的是评估数字技术对一般财政纪律系统中国家资助机构税务责任结算控制组织的影响。研究方法-会计和税收负债控制的具体方法被使用:帕累托分析;欧盟国家财政纪律水平的聚类分析。研究结果-该研究证明了数字技术在控制税收负债方面的应用程度与该国财政纪律水平之间存在直接关系。对欧盟27国的聚类分析证实了财政违纪率与总平均税收之间的内生相关性。研究局限性-由于大量的预算机构和欧盟27国领土结构的差异,由于联邦德国和统一的保加利亚有不同程度的预算机构从属。实际意义-研究是分析性和管理性的;其结果评估了数字组件在整个决策系统中的贡献。独创性/价值——该研究对分析欧盟27国在公共财政管理控制领域税收控制系统数字化转型的成就、挑战和机遇特别有用。
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引用次数: 0
AN UNSTOPPABLE AND NAVIGATING JOURNEY TOWARDS DEVELOPMENT REFORM IN COMPLEX FINANCIAL-ECONOMIC SYSTEMS: AN INTERVAL ANALYSIS OF GOVERNMENT EXPENSES (PAST, PRESENT, FUTURE) 在复杂的金融经济体系中,不可阻挡的发展改革之旅:对政府开支(过去、现在、未来)的区间分析
IF 2.1 Q4 BUSINESS Pub Date : 2022-12-22 DOI: 10.3846/bmee.2022.17389
Enkeleda Lulaj
Purpose – The world is facing unprecedented opportunities to improve welfare and reduce poverty, so every day more and more public spending is becoming important in every country. The purpose of the research was prompted by the questions of whether there were development reforms and what is the complexity that has evolved in each variable (WS, GS, EU, ST, CE, and TE) for the time interval 2007–2020. How and are governing bodies able to continuously drive growth for decades by being more efficient users of government spending planning in complex financial and economic systems? Therefore, this paper aims to understand and advance by bringing a new approach to unstoppable and navigating reforms to government spending in complex financial and economic systems.Research methodology – The research was conducted through secondary data from annual financial reports and statements for both central and local levels. The time interval for 14 years was analyzed through two analyses and one matrix such as descriptive analysis (9 tests), correlation analysis (3 tests), and Proximity Matrix (Euclidean Distance between years and variables, Z stress test) as in the Tables (1–12), in the Figures (1–11) using SPSS version 23.0 for Windows.Findings – The findings showed that: a) the data had a normal distribution, b) there was an increase in expenditures for each year, especially in times of pandemic COVID-19, c) the data were obtained from financial reports and statements as well as different institutions over different years, d) there is a strong and positive relationship between the variables for government spending in complex systems, e) Public expenses have increased due to COVID-19 and the damage caused is continuing, affecting the decline in the well-being of the residents.Research limitations – The limitations of this paper are that only a considerable number of variables are studied and only in the state of Kosovo for 14 years (2007–2020). In this case, for other analyses by other researchers’ other variables can be analyzed, more extended periods or comparability with other states.Practical implications – based on the above questions, it was confirmed that there were reforms in the complex financial and economic systems for government expenditures each year.Originality/Value – Such research has not been analyzed before and the findings of this research can help budget experts to accurately plan expenses based on the three periods studied (past, present or the period of the Covid-19 pandemic and the future or the post-COVID-19 pandemic period). It is strongly recommended that governing bodies develop and improve the category of public investment expenditures.
目的-世界正面临着改善福利和减少贫困的前所未有的机会,因此每天越来越多的公共支出在每个国家都变得重要。在2007-2020年期间,是否存在发展改革以及每个变量(WS、GS、EU、ST、CE和TE)演变的复杂性是什么,这些问题促使了研究的目的。在复杂的金融和经济体系中,管理机构如何以及是否能够通过更有效地使用政府支出计划来持续推动经济增长?因此,本文旨在通过引入一种新的方法来理解和推进复杂金融和经济体系中政府支出的不可阻挡和导航改革。研究方法-研究是通过中央和地方各级年度财务报告和报表中的二手数据进行的。14年的时间间隔通过两个分析和一个矩阵进行分析,如表(1-12)、图(1-11)中的描述性分析(9次测试)、相关性分析(3次测试)和邻近矩阵(年份与变量之间的欧几里得距离、Z压力测试),使用SPSS 23.0 for Windows。调查结果-调查结果显示:a)数据呈正态分布,b)支出每年都在增加,特别是在COVID-19大流行期间,c)数据来自财务报告和报表以及不同年份的不同机构,d)复杂系统中政府支出变量之间存在强烈的正相关关系,e)公共支出因COVID-19而增加,造成的损害仍在继续。影响着居民幸福感的下降。研究局限性-本文的局限性在于,仅研究了相当数量的变量,并且仅在科索沃国家进行了14年(2007-2020)的研究。在这种情况下,其他研究人员的其他变量可以分析其他分析,更长的时期或与其他状态的可比性。实际影响- -根据上述问题,每年政府开支的复杂财政和经济制度都在进行改革。独创性/价值——这类研究以前没有被分析过,这项研究的结果可以帮助预算专家根据所研究的三个时期(过去、现在或疫情期间以及未来或疫情后时期)准确规划费用。强烈建议理事机构发展和改进公共投资支出的类别。
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引用次数: 3
DETERMINANTS OF NON-PERFORMING CONSUMER LOANS FOR TURKEY: ARDL BOUNDS TESTING APPROACH 土耳其不良消费贷款的决定因素:ardl边界测试方法
IF 2.1 Q4 BUSINESS Pub Date : 2022-12-15 DOI: 10.3846/bmee.2022.16936
Şeyma Yilmaz Küçük
Purpose – the aim of this study is to specify the factors affecting the non-performing consumer loans in deposit banks operating in Turkey. Besides the internal factors specific to banks, the effect of macroeconomic factors is also investigated.Research methodology – monthly data of deposit banks operating in Turkey and data on macroeconomic indicators for the period 2005:1–2021:12 is used is the study. With these data, ARDL bound testing approach is applied. If there is cointegration relation between variables, the long and short run coefficients are estimated.Findings – with the two different models created in the study, it has been specified that macroeconomic variables and internal variables have a cointegration relationship with non-performing loans. The rise in loan interest rates and unemployment rate increase the rate of non-performing consumer loans. Conversely, the increase in deposit interest rates and the dollar exchange rate decreases the rate of non-performing consumer loans. For internal factors, it is determined that the increase in the capital adequacy standard ratio and the return on assets decreases the ratio of non-performing consumer loans.Research limitations – the major limitation of this study is to research only the factors affecting the non-performing consumer loans ratio for Turkey.Practical implications – the results obtained in the study are valuable for bank managers and investors. Administrative decisions and investment decisions by considering the factors affecting the non-performing consumer loans ratio will increase the performance of both groups.Originality/Value – studies in the literature generally consider non-performing loans for banks as a whole. However, determining the factors affecting the non-performing loans ratio on the basis of loan types will make a significant contribution to the literature. For this reason, the factors affecting the non-performing consumer loans for the Turkish market is investigated, thus contributing to the literature.
目的-本研究的目的是明确影响不良消费贷款在土耳其存款银行经营的因素。除了银行特有的内部因素外,还研究了宏观经济因素的影响。研究方法-在土耳其运营的存款银行的月度数据和2005:1-2021:12期间的宏观经济指标数据是研究使用的。利用这些数据,应用ARDL绑定测试方法。如果变量之间存在协整关系,则估计长期和短期系数。研究发现——通过研究中创建的两种不同的模型,明确了宏观经济变量和内部变量与不良贷款之间存在协整关系。贷款利率的上升和失业率的上升增加了不良消费贷款的比率。相反,存款利率和美元汇率的上升降低了不良消费贷款率。对于内部因素,确定资本充足率标准比率和资产收益率的提高降低了不良消费贷款率。研究局限性-本研究的主要局限性是只研究了影响土耳其不良消费贷款比率的因素。实际意义——研究结果对银行经理和投资者都有价值。行政决策和投资决策都考虑了影响不良消费贷款率的因素,两者的绩效都会提高。文献中的独创性/价值研究一般将银行的不良贷款作为一个整体来考虑。然而,根据贷款类型确定不良贷款率的影响因素将对文献做出重大贡献。因此,对土耳其市场不良消费贷款的影响因素进行了研究,从而为文献做出了贡献。
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引用次数: 1
IDENTIFYING CONSUMER RESISTANCE OF MOBILE PAYMENT DURING COVID-19: AN INTERPRETIVE STRUCTURAL MODELING (ISM) APPROACH 识别covid-19期间消费者对移动支付的抵制:一种解释结构建模(ism)方法
IF 2.1 Q4 BUSINESS Pub Date : 2022-11-14 DOI: 10.3846/bmee.2022.16905
N. Singh, Pragati Singh
Purpose – Due to country-wise lockdown and state-wise curfews in COVID-19, people were not able to make offline payments (i.e. cash payments) during purchases in India. So, people are switching their payment behavior from offline to online mode. But, as per the central bank report, the rate of adoption through mobile payments is still slow. The paper focuses on identifying critical barriers to mobile payment systems (MPSs) adoption in India. Innovation resistance theory (IRT) has been used as a base model for barriers, despite the wide range of choices of barriers available in the MPSs context. Additionally, three external variables which are out of the wider coverage of IRT constructs were incorporated in this paper. The study, on the other hand, adds to innovation resistance theory in the frame of reference of MPSs from a theoretical perspective. Interpretive structural modeling (ISM), together with MICMAC analysis is brought into play to analyse the direct and indirect relationship amongst the barriers.Research methodology – ISM approach has been used to establish the relationship among the eight (08) identified barriers, through literature and expert opinions. The key barriers to high driving power are then identified with the help of MICMAC analysis.Findings – The results reveal that value barrier (b2), image barrier (b5) and visibility barrier (b7) are the most significant variables. Interestingly, IRTs’ risk barrier (b3) and privacy barrier (b6) from the literature fall in the lowest level of the ISM model. The majority of the barriers fall under quadrant III of MICMAC analysis, indicating the high driving and dependence power.Research limitations – The developed ISM model is based on the sentiments of five (05) experts, which could be biased and influence the structural model’s final output. Due to COVID-19, data has been collected through online video conferencing mode, this may vary if data will be collected through an offline or face-to-face interview. The proposed model’s key findings aim to assist in explaining the barriers that exist during MPS adoption.Originality/Value – This study is the first attempt to use the ISM approach in conjunction with IRT to detect barriers within MPSs. The result of this paper will guide and motivate the researcher to analyse more critical barriers with IRT to contribute to the theoretical development.
目的——由于2019冠状病毒病期间全国范围的封锁和各邦范围的宵禁,人们在印度购物期间无法进行线下支付(即现金支付)。因此,人们正在将他们的支付行为从线下模式转变为线上模式。但是,根据央行的报告,通过移动支付的采用率仍然很慢。本文的重点是确定移动支付系统(mps)在印度采用的关键障碍。创新阻力理论(IRT)已被用作障碍的基本模型,尽管在mps背景下可选择的障碍范围很广。此外,本文还纳入了三个外部变量,这些变量不在IRT结构的更广泛覆盖范围内。另一方面,本研究从理论角度补充了mps参考框架下的创新阻力理论。利用解释结构模型(ISM)和MICMAC分析来分析障碍之间的直接和间接关系。研究方法- ISM方法已被用于通过文献和专家意见建立八个(08)确定的障碍之间的关系。在MICMAC分析的帮助下,确定了高驱动功率的关键障碍。结果显示,价值障碍(b2)、图像障碍(b5)和可见度障碍(b7)是最重要的变量。有趣的是,文献中irt的风险壁垒(b3)和隐私壁垒(b6)在ISM模型中处于最低水平。大多数障碍位于MICMAC分析的第三象限,表明具有较高的驱动和依赖能力。▽研究局限性=开发的ISM模型是基于5(05)名专家的观点,这可能会有偏见,并影响结构模型的最终输出。由于新冠肺炎疫情,数据采集采用在线视频会议方式,如果采用线下或面对面采访方式采集数据,可能会有所不同。提出的模型的主要发现旨在帮助解释MPS采用过程中存在的障碍。原创性/价值-本研究首次尝试将ISM方法与IRT结合使用,以检测mps内部的障碍。本文的研究结果将指导和激励研究者利用IRT分析更多的关键障碍,为理论发展做出贡献。
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引用次数: 2
AN INTEGRATED MODEL OF DESTINATION ADVOCACY AND ITS DIRECT AND MEDIATING EFFECTS ON DESTINATION REVISIT INTENTION 目的地宣传的整合模型及其对目的地重访意愿的直接和中介作用
IF 2.1 Q4 BUSINESS Pub Date : 2022-11-14 DOI: 10.3846/bmee.2022.16754
Md. Shamim Hossain, A. Kalam, Md. Shakhawat Hossain, Mst Nilima Sarmin, Md. Nuruzzaman
Purpose – Purpose of the study is to build an integrated model of tourist destination advocacy explaining how tourists’ revisit intention is affected by its direct and mediating effects, integrated with destination experience, tourist satisfaction, and destination image.Design/methodology/approach – Data is collected online using a self-administered structured questionnaire tool, and the survey is hosted in a Google Doc. SPSS and SEM-Amos are used to analyze the data (443 samples) after successful data cleaning and outlier elimination.Findings – All of the hypotheses were shown to be true in this investigation, with the exception of two. The findings confirmed that tourists’ destination experiences improve tourists’ satisfaction, destination advocacy and destination image but not destination revisit intention. The likelihood of revisit intention is significantly influenced by destination satisfaction and image. Furthermore, destination satisfaction, destination advocacy and destination image significantly mediate the link between destination experience and revisit intention.Originality/value – This study contributes to the existing literature on consumer behavior in tourist destinations, and would guide practitioners towards effective destination management.Research limitations – Due to the lack of control factors on the relationship between all predecessors, destination revisit intentions, and all of the data gathered from domestic visitors, the current study may have limited the applicability of its findings. Therefore, additional research is necessary to validate these results across a variety of samples in order to draw generalizations.
目的-本研究的目的是构建旅游目的地宣传的整合模型,结合目的地体验、游客满意度和目的地形象,解释游客重访意愿如何受到其直接和中介效应的影响。设计/方法/方法——数据是使用自我管理的结构化问卷工具在线收集的,调查是在Google文档中托管的。通过SPSS和SEM-Amos对443个样本进行数据清洗和异常值消除后的数据进行分析。调查结果——所有的假设都被证明是正确的,除了两个。研究结果证实,游客的目的地体验提升了游客的满意度、目的地宣传和目的地形象,但对目的地重访意愿没有影响。旅游目的地满意度和旅游形象显著影响游客的再访意向。此外,目的地满意度、目的地宣传和目的地形象显著地中介了目的地体验与重访意愿之间的联系。原创性/价值-本研究对旅游目的地消费者行为的现有文献有所贡献,并将指导从业者进行有效的目的地管理。研究局限性-由于缺乏对所有前人,目的地重访意图和从国内游客收集的所有数据之间关系的控制因素,目前的研究可能限制了其研究结果的适用性。因此,进一步的研究是必要的,以验证这些结果跨越各种样本,以得出概括。
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引用次数: 0
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Business Management and Economics Engineering
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