Pub Date : 2021-11-13DOI: 10.4468/2021.2.05profumo.penco.castaldo
G. Profumo, L. Penco, S. Castaldo
The current COVID-19 pandemic, and the related social distancing policies adopted in many countries, are deeply affecting consumers’ perceptions towards crowding. This study tries to understand in particular if the perceived human and spatial crowding might increase consumers’ health risk, with an impact on intentions to buy, and if corporate reputation can reduce such impact. As tourism and hospitality is one the sectors most susceptible to the current COVID-19 health crisis, we focus our empirical study on the cruise industry. The empirical study was conducted on a sample of cruise passengers using a structured questionnaire submitted online. Overall, 447 individuals’ responses were used for understanding such relationships by performing a regression model. The results indicate that both human and spatial crowding seem to influence people’s perceived health risk, while corporate reputation does not seem to reduce such deterring impact. The study presents several managerial implications for different service industries, as in the cruise package the customer can find many different services, from restaurant to shopping. The results, in fact, may be useful for better understanding how to cope with COVID-19.
{"title":"The Relationship between Crowding and Perceived Health Risk in the COVID-19 Era","authors":"G. Profumo, L. Penco, S. Castaldo","doi":"10.4468/2021.2.05profumo.penco.castaldo","DOIUrl":"https://doi.org/10.4468/2021.2.05profumo.penco.castaldo","url":null,"abstract":"The current COVID-19 pandemic, and the related social distancing policies adopted in many countries, are deeply affecting consumers’ perceptions towards crowding. This study tries to understand in particular if the perceived human and spatial crowding might increase consumers’ health risk, with an impact on intentions to buy, and if corporate reputation can reduce such impact. As tourism and hospitality is one the sectors most susceptible to the current COVID-19 health crisis, we focus our empirical study on the cruise industry. The empirical study was conducted on a sample of cruise passengers using a structured questionnaire submitted online. Overall, 447 individuals’ responses were used for understanding such relationships by performing a regression model. The results indicate that both human and spatial crowding seem to influence people’s perceived health risk, while corporate reputation does not seem to reduce such deterring impact. The study presents several managerial implications for different service industries, as in the cruise package the customer can find many different services, from restaurant to shopping. The results, in fact, may be useful for better understanding how to cope with COVID-19.","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"130 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88109332","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-11-13DOI: 10.4468/2021.2.04bellini
N. Bellini
Based on one year of intensive interaction with and feedback from practitioners, this paper provides a twofold contribution of a conceptual nature. On the one hand, it attempts to clarify the nature of the crisis in comparison with the past experiences. On the other hand, with reference to the literature on dynamic capabilities, it outlines, in an ideal-typical way, two diverging and co-existing (and therefore conflicting) perspectives of the recovery process that are summarized in – respectively – the “back to normal” and the “new normal” discourses.
{"title":"“Back to Normal” vs. “New Normal”: the Post-Pandemic Recovery of Italian Tourism","authors":"N. Bellini","doi":"10.4468/2021.2.04bellini","DOIUrl":"https://doi.org/10.4468/2021.2.04bellini","url":null,"abstract":"Based on one year of intensive interaction with and feedback from practitioners, this paper provides a twofold contribution of a conceptual nature. On the one hand, it attempts to clarify the nature of the crisis in comparison with the past experiences. On the other hand, with reference to the literature on dynamic capabilities, it outlines, in an ideal-typical way, two diverging and co-existing (and therefore conflicting) perspectives of the recovery process that are summarized in – respectively – the “back to normal” and the “new normal” discourses.","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"63 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2021-11-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80792966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-19DOI: 10.4468/2020.1.12casalegno.civera.mosca.freeman
C. Casalegno, C. Civera, F. Mosca, Edward Freeman
In this paper, we provide early insights about a rethinking of the dominant logic of circular economy (CE) systems, which are described by the literature as still too strongly focused on the circularity of physical resources primarily for economic and environmental benefits. We could observe that the traditional narrative of the CE is being challenged by new strategies that include the relationships among stakeholders and the reallocation of stakeholder roles. This is even more evident in the current health crisis, COVID-19. Circular economy can have higher integrated impacts beyond the mere economic and environmental spheres if it is conceptualized as an open and dynamic loop of relationships, where stakeholders’ power, roles and responsibilities overlap and converge into an emergent joint-value creation process.
{"title":"Circular Economy and Relationship-Based View","authors":"C. Casalegno, C. Civera, F. Mosca, Edward Freeman","doi":"10.4468/2020.1.12casalegno.civera.mosca.freeman","DOIUrl":"https://doi.org/10.4468/2020.1.12casalegno.civera.mosca.freeman","url":null,"abstract":"In this paper, we provide early insights about a rethinking of the dominant logic of circular economy (CE) systems, which are described by the literature as still too strongly focused on the circularity of physical resources primarily for economic and environmental benefits. We could observe that the traditional narrative of the CE is being challenged by new strategies that include the relationships among stakeholders and the reallocation of stakeholder roles. This is even more evident in the current health crisis, COVID-19. Circular economy can have higher integrated impacts beyond the mere economic and environmental spheres if it is conceptualized as an open and dynamic loop of relationships, where stakeholders’ power, roles and responsibilities overlap and converge into an emergent joint-value creation process.","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"42 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77394068","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-10-19DOI: 10.4468/2020.1.09monticelli
A. Monticelli
The present development model, born with the industrial revolution, has been extremely successful in supporting growth, innovation, wealth for hundreds of years. But not for all the Countries and not for all the people, in an equal way. A new paradigm is envisaged to transform the development model through an economy that follows the same principles used by the Nature and that aims to reconnect business and society. A Circular Economy, regenerative by design and committed to design out waste and pollution, through innovation in materials, in production processes and moreover in business models, is a big opportunity for companies and financial institutions, if they transform the way they’re doing business. Intesa Sanpaolo is committed in re-thinking financial instruments and processes to support companies and accelerate a systemic transformation, within the limits of our Planet, focusing on thrive for all more than on growth for someone.
{"title":"Intesa Sanpaolo Circular Economy Plafond: how to Support Companies’ Transformation","authors":"A. Monticelli","doi":"10.4468/2020.1.09monticelli","DOIUrl":"https://doi.org/10.4468/2020.1.09monticelli","url":null,"abstract":"The present development model, born with the industrial revolution, has been extremely successful in supporting growth, innovation, wealth for hundreds of years. But not for all the Countries and not for all the people, in an equal way. A new paradigm is envisaged to transform the development model through an economy that follows the same principles used by the Nature and that aims to reconnect business and society. A Circular Economy, regenerative by design and committed to design out waste and pollution, through innovation in materials, in production processes and moreover in business models, is a big opportunity for companies and financial institutions, if they transform the way they’re doing business. Intesa Sanpaolo is committed in re-thinking financial instruments and processes to support companies and accelerate a systemic transformation, within the limits of our Planet, focusing on thrive for all more than on growth for someone.","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"1 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88598039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Global corporate accountability refers to the performance of a publicly traded company in non-financial areas such as social responsibility, sustainability and environmental performance. The emergence of global civil regulation is rooted in the perception that economic globalization has created a structural imbalance between the size and power of global firms and markets and the capacity and/or willingness of governments to adequately regulate their corporate conduct. The objective of economic sustainability implies the development within the firm of a societal corporate accountability system, which will help the firm to manage its economic and societal responsibilities and to periodically report to its different stakeholders.
{"title":"Global Corporate Accountability","authors":"J. Lambin","doi":"10.4468/2020.1.04lambin","DOIUrl":"https://doi.org/10.4468/2020.1.04lambin","url":null,"abstract":"Global corporate accountability refers to the performance of a publicly traded company in non-financial areas such as social responsibility, sustainability and environmental performance. The emergence of global civil regulation is rooted in the perception that economic globalization has created a structural imbalance between the size and power of global firms and markets and the capacity and/or willingness of governments to adequately regulate their corporate conduct. The objective of economic sustainability implies the development within the firm of a societal corporate accountability system, which will help the firm to manage its economic and societal responsibilities and to periodically report to its different stakeholders.","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"43 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74458180","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4468/2020.2.01ouverture
Brondoni
Europe needs an investment, employment and innovation strategy for new productions driven by the new needs of European citizens The economic recession of Covid 19 is determined by a collapse in aggregate demand and requires the relaunch of public but also private investments that increase production capacity and diversification towards the new productions required by the needs of European citizens The increase or the fall of the final demand for private consumption and investments tightly interact with the innovation and investments plans of the companies, with employment changes and with the impact on the natural and physical environment and on the citizen's quality of life The international decline of Europe, especially of the Southern Eurozone, relate to a high loss of competiveness, which results from the absence of a common industrial policy, and, on the other side, from the growth of global firms To address the new problems arising from the structural growth crisis that has characterized European countries in recent years, aggravated by the advent of the recent pandemic, however, a radical change in perspective is needed, giving the territory a new role
{"title":"Ouverture de ‘The New European Industrial Strategy: Companies and Territories’","authors":"Brondoni","doi":"10.4468/2020.2.01ouverture","DOIUrl":"https://doi.org/10.4468/2020.2.01ouverture","url":null,"abstract":"Europe needs an investment, employment and innovation strategy for new productions driven by the new needs of European citizens The economic recession of Covid 19 is determined by a collapse in aggregate demand and requires the relaunch of public but also private investments that increase production capacity and diversification towards the new productions required by the needs of European citizens The increase or the fall of the final demand for private consumption and investments tightly interact with the innovation and investments plans of the companies, with employment changes and with the impact on the natural and physical environment and on the citizen's quality of life The international decline of Europe, especially of the Southern Eurozone, relate to a high loss of competiveness, which results from the absence of a common industrial policy, and, on the other side, from the growth of global firms To address the new problems arising from the structural growth crisis that has characterized European countries in recent years, aggravated by the advent of the recent pandemic, however, a radical change in perspective is needed, giving the territory a new role","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"17 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89932817","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4468/2020.2.09andreosso
B. Andreosso-O’Callaghan
The economic shock represented by the Covid19 crisis has been showing the limits of industrial policy choices such as that of the chosen globalisation model, a model characterised in particular by the relocation of "key" manufacturing activities away from EU countries and towards low-cost emerging countries In relation to the Covid19 crisis, relocation emanates from industrial policy choices that have weakened the health filiere (encompassing the chemicals & pharmaceutical manufacturing industries and the health service industry) The specific case of Ireland shows a strong manufacturing specialisation in the relatively resilient pharmaceutical industry, a strength undermined by a relatively inefficient health service industry National policy responses have taken the form of a large number of schemes estimated to amount to some €5bn Questions arise in terms of the ability of the EU, and of Ireland therein, to secure its health sovereignty in the future, and in terms of the implications of growing indebtedness, particularly in the euro-area
{"title":"Industrial Policy Response to the Covid 19 Crisis in Ireland – A Filière Approach","authors":"B. Andreosso-O’Callaghan","doi":"10.4468/2020.2.09andreosso","DOIUrl":"https://doi.org/10.4468/2020.2.09andreosso","url":null,"abstract":"The economic shock represented by the Covid19 crisis has been showing the limits of industrial policy choices such as that of the chosen globalisation model, a model characterised in particular by the relocation of \"key\" manufacturing activities away from EU countries and towards low-cost emerging countries In relation to the Covid19 crisis, relocation emanates from industrial policy choices that have weakened the health filiere (encompassing the chemicals & pharmaceutical manufacturing industries and the health service industry) The specific case of Ireland shows a strong manufacturing specialisation in the relatively resilient pharmaceutical industry, a strength undermined by a relatively inefficient health service industry National policy responses have taken the form of a large number of schemes estimated to amount to some €5bn Questions arise in terms of the ability of the EU, and of Ireland therein, to secure its health sovereignty in the future, and in terms of the implications of growing indebtedness, particularly in the euro-area","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"42 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74906561","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4468/2020.2.05rodriguez.juste.vazquez
Rodriguez-Cohard
Territorial development policies facilitate productive diversification and job creation in rural and urban regions, where local actors manage and market local products Thus, the connection of localities through urban and entrepreneurial networks helps the firms' interaction and the development of agrarian, industrial and service products for selling in national and international markets The creation of polycentric territories through new communication systems facilitate the towns and regions accessibility Therefore, bottom-up policies and cooperation in times of post-COVID-19 recuperation reduces poverty and helps fight against inequality, permitting future territorial and social development
{"title":"Local Development Policies: Challenges for Post-COVID-19 Recovering in Spain","authors":"Rodriguez-Cohard","doi":"10.4468/2020.2.05rodriguez.juste.vazquez","DOIUrl":"https://doi.org/10.4468/2020.2.05rodriguez.juste.vazquez","url":null,"abstract":"Territorial development policies facilitate productive diversification and job creation in rural and urban regions, where local actors manage and market local products Thus, the connection of localities through urban and entrepreneurial networks helps the firms' interaction and the development of agrarian, industrial and service products for selling in national and international markets The creation of polycentric territories through new communication systems facilitate the towns and regions accessibility Therefore, bottom-up policies and cooperation in times of post-COVID-19 recuperation reduces poverty and helps fight against inequality, permitting future territorial and social development","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"23 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73964527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.4468/2020.2.03ciciotti
Ciciotti
The purpose of this work is to outline a new industrial-territorial policy by taking into account the emerging socio-economic scenarios after the Covid 19 and the crisis of UE and the inadequacy of the traditional policy, which characterized pre-Covid period Starting from this analysis, a new policy is proposed focused on: orientation to the internal market and to the new needs of citizens in sectors / lead markets (housing, culture and leisure, health and care, energy and environment, mobility and logistics;);integrated strategic planning according to the logic of quadruple (local institutions, companies, universities and research, civil society);systemic innovation, open and focused on users: by passing from a production of goods and services led by experts according to a top-down model, with different forms and levels of co-production with consumers, customers and citizens;a governance based bottom-correct and centrally integrated model Specific attention is devoted to sustainability of development according to Sustainable Development Goals (SDGs) of Agenda 2030 Finally, the role played by individual actors is analyzed
{"title":"A New Territorial-Industrial Policy after the Covid 19 Crisis","authors":"Ciciotti","doi":"10.4468/2020.2.03ciciotti","DOIUrl":"https://doi.org/10.4468/2020.2.03ciciotti","url":null,"abstract":"The purpose of this work is to outline a new industrial-territorial policy by taking into account the emerging socio-economic scenarios after the Covid 19 and the crisis of UE and the inadequacy of the traditional policy, which characterized pre-Covid period Starting from this analysis, a new policy is proposed focused on: orientation to the internal market and to the new needs of citizens in sectors / lead markets (housing, culture and leisure, health and care, energy and environment, mobility and logistics;);integrated strategic planning according to the logic of quadruple (local institutions, companies, universities and research, civil society);systemic innovation, open and focused on users: by passing from a production of goods and services led by experts according to a top-down model, with different forms and levels of co-production with consumers, customers and citizens;a governance based bottom-correct and centrally integrated model Specific attention is devoted to sustainability of development according to Sustainable Development Goals (SDGs) of Agenda 2030 Finally, the role played by individual actors is analyzed","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"35 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"90208174","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-10DOI: 10.4468/2019.2.02brondoni
S. Brondoni
The 4th Industrial Revolution (4.0 IR), fundamentally disrupts the technologies characterizing the first three industrial revolutions. In the nowadays global management phase (competitive globalisation), the business model based on excess supply (i.e., over-supply model, in which competitors face volatile production and progressively falling prices) is now inadequate for aggressive global corporate policies. Producing more and wasting less require today a new global business model based on the progressive disappearance of marginal global companies (oversize economy, characterized by lower production and sales costs, and by large company size). Standardized production has now fallen into a crisis that drives companies towards 4.0 technologies i.e., in the pursuit of new conditions of efficiency that are more open to innovation, towards productive flexibility, and even towards competitive imitation.
{"title":"4.0 IR, Oversize Economy and the Extinction of Mammoth Companies","authors":"S. Brondoni","doi":"10.4468/2019.2.02brondoni","DOIUrl":"https://doi.org/10.4468/2019.2.02brondoni","url":null,"abstract":"The 4th Industrial Revolution (4.0 IR), fundamentally disrupts the technologies characterizing the first three industrial revolutions. In the nowadays global management phase (competitive globalisation), the business model based on excess supply (i.e., over-supply model, in which competitors face volatile production and progressively falling prices) is now inadequate for aggressive global corporate policies. Producing more and wasting less require today a new global business model based on the progressive disappearance of marginal global companies (oversize economy, characterized by lower production and sales costs, and by large company size). Standardized production has now fallen into a crisis that drives companies towards 4.0 technologies i.e., in the pursuit of new conditions of efficiency that are more open to innovation, towards productive flexibility, and even towards competitive imitation.","PeriodicalId":34694,"journal":{"name":"Symphonya","volume":"37 1","pages":""},"PeriodicalIF":0.0,"publicationDate":"2019-12-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78716863","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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