Pub Date : 2021-12-11DOI: 10.53056/10.53056/njmsr-2021.001.5
Purpose of this study is to measure characteristics of core capital ratio, bank capital, deposit, net profit after tax, and earnings per share and their separate relationship and measure the individual impact of core capital ratio, bank capital, and deposit on financial performance i.e., net profit after tax (NPAT) and earnings per share (EPS). Descriptive, correlational, and casual comparative research design has been used in this study. This study analyzed secondary data of twenty-six commercial banks from fiscal year 2012/13 to 2018/19 out of twenty-seven. Descriptive statistics, correlation analysis, and regression analysis statistical tools were used in this study. According to its findings, earnings per share is highly dispersed in comparison to net profit after tax as well as core capital ratio than bank capital. There is high degree of positive relationship in between net profit after tax and deposit. Low degree of positive relation in NPAT and core capital ratio and moderate degree of positive relation in NPAT and Bank capital. Low degree of positive relation of EPS with deposit and low degree of inverse relation of EPS with core capital. Core capital ratio, bank capital, and deposit positive effects for increasing NPAT. Out of its, deposit highly effect. Deposit positive effects for increase on EPS. High contribution of deposit and core capital to increase net profit. The results of this study have relevance and probable generalizability about the impact of capital adequacy ratio and deposit to increase financial performance of commercial banks in Nepal. Keywords: NPAT, EPS, Capital, Deposit, Commercial banks
{"title":"The Impact of Capital and Deposit on Financial Performance of Commercial Banks in Nepal","authors":"","doi":"10.53056/10.53056/njmsr-2021.001.5","DOIUrl":"https://doi.org/10.53056/10.53056/njmsr-2021.001.5","url":null,"abstract":"Purpose of this study is to measure characteristics of core capital ratio, bank capital, deposit, net profit after tax, and earnings per share and their separate relationship and measure the individual impact of core capital ratio, bank capital, and deposit on financial performance i.e., net profit after tax (NPAT) and earnings per share (EPS). Descriptive, correlational, and casual comparative research design has been used in this study. This study analyzed secondary data of twenty-six commercial banks from fiscal year 2012/13 to 2018/19 out of twenty-seven. Descriptive statistics, correlation analysis, and regression analysis statistical tools were used in this study. According to its findings, earnings per share is highly dispersed in comparison to net profit after tax as well as core capital ratio than bank capital. There is high degree of positive relationship in between net profit after tax and deposit. Low degree of positive relation in NPAT and core capital ratio and moderate degree of positive relation in NPAT and Bank capital. Low degree of positive relation of EPS with deposit and low degree of inverse relation of EPS with core capital. Core capital ratio, bank capital, and deposit positive effects for increasing NPAT. Out of its, deposit highly effect. Deposit positive effects for increase on EPS. High contribution of deposit and core capital to increase net profit. The results of this study have relevance and probable generalizability about the impact of capital adequacy ratio and deposit to increase financial performance of commercial banks in Nepal.\u0000\u0000Keywords: NPAT, EPS, Capital, Deposit, Commercial banks","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125306960","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-11DOI: 10.53056/njmsr-2021.001.1
Every institution is now doing business transactions through digital financing system. Digital financing solutions offer great potential to overcome challenges and contribute toward achieving universal access to financial services. However, it is noticed that insufficiency of technological up-gradation and various issues created by hackers that might include fraudulent online transactions as an example, hampers people who are not aware of the other side of technology. There are three stages in the implementation of digital finance viz., Fintech, Regtech and Suptech. ‘Fintech’ is an application of Technology for financial services that include; digital payments and e-money, international remittances, personal and business loans, peer-topeer lending platforms, crowd funding platforms, Robo-advisors, Crypto currencies like Bitcoin, Altcoin, etc. ‘Regtech’ is a contraction of the terms ‘regulatory’ and ‘technology’ and it describes the context of regulatory monitoring, reporting, and compliance. ‘Suptech’ is derived from ‘Supervision’ and ‘Technology’, which monitors ‘Fintech’ and ‘Regtech’. The rise of Fintech will undermine the widespread assumption that the primary source of systemic risk in the financial sector is the domination of large, “systemically important” banks and other financial institutions. On this backdrop, this paper aimed to explore the importance of Fintech, Regtech, and Suptech as three stage approach to digital finance. This paper makes a focus as the special dynamics regarding how Fintech, Regtech, and Suptech as three stage approach to digital finance work and will become the better substitute of banks and other financial systems. Based on review of secondary sources, this paper highlights: 1. the problems and obstacles faced by corporate entities in digital finance and 2. the interdependency of three dimensions of technology viz., Fintech, Regtech and Suptech. Keywords: Digital finance, Financial literacy, Fintech, Regtech and Suptech.
{"title":"Fintech, Regtech and Suptech: Three\u0000Dimensional Approaches to Digital Finance","authors":"","doi":"10.53056/njmsr-2021.001.1","DOIUrl":"https://doi.org/10.53056/njmsr-2021.001.1","url":null,"abstract":"Every institution is now doing business transactions through digital financing system. Digital financing solutions offer great potential to overcome challenges and contribute toward achieving universal access to financial services. However, it is noticed that insufficiency of technological up-gradation and various issues created by hackers that might include fraudulent online transactions as an example, hampers people who are not aware of the other side of technology. There are three stages in the implementation of digital finance viz., Fintech, Regtech and Suptech. ‘Fintech’ is an application of Technology for financial services that include; digital payments and e-money, international remittances, personal and business loans, peer-topeer lending platforms, crowd funding platforms, Robo-advisors, Crypto currencies like Bitcoin, Altcoin, etc. ‘Regtech’ is a contraction of the terms ‘regulatory’ and ‘technology’ and it describes the context of regulatory monitoring, reporting, and compliance. ‘Suptech’ is derived from ‘Supervision’ and ‘Technology’, which monitors ‘Fintech’ and ‘Regtech’. The rise of Fintech will undermine the widespread assumption that the primary source of systemic risk in the financial sector is the domination of large, “systemically important” banks and other financial institutions. On this backdrop, this paper aimed to explore the\u0000importance of Fintech, Regtech, and Suptech as three stage approach to digital finance. This paper makes a focus as the special dynamics regarding how Fintech, Regtech, and Suptech as three stage approach to digital finance work and will become the better substitute of banks and other financial systems. Based on review of secondary sources, this paper highlights: 1. the problems and obstacles faced by corporate entities in digital finance and 2. the interdependency of three dimensions of technology viz., Fintech, Regtech and Suptech.\u0000Keywords: Digital finance, Financial literacy, Fintech, Regtech and Suptech.","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115454390","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-11DOI: 10.53056/njmsr-2021.001.12
Consumer awareness about their appearance and beauty results in the growing demand on the market for cosmetic and beauty products. Cosmetic used by consumers depends on various attributes such as size, consistency, brand name, brand loyalty and labeling. This study therefore tries to analyze awareness level of female consumers on purchasing online beauty products in Kathmandu valley. Descriptive method is employed in this study where 285 female customers who buy cosmetics online are taken as sample for the study. Likewise, awareness level is also measured with the help of awareness index. Findings of the study revealed that 95% females are aware about online purchase of cosmetic products. Likewise, both literate and illiterate women use online platforms to buy cosmetic products however, the ratio of literate women is higher. Also, the trend to buy cosmetics product is higher in unmarried compared to married females. Thus, the study concludes effectiveness of online beauty products can be enhanced if online sites focuses on delivering quality products in reliable price to customers. Keywords: Female customers, Beauty products, Awareness, Kathmandu valley, Cosmetics
{"title":"Female Consumers Awareness Level on Purchasing Online Beauty Products in Kathmandu Valley","authors":"","doi":"10.53056/njmsr-2021.001.12","DOIUrl":"https://doi.org/10.53056/njmsr-2021.001.12","url":null,"abstract":"Consumer awareness about their appearance and beauty results in the growing demand on the market for cosmetic and beauty products. Cosmetic used by consumers depends on various attributes such as size, consistency, brand name, brand loyalty and labeling. This study therefore tries to analyze awareness level of female consumers on purchasing online beauty products in Kathmandu valley. Descriptive method is employed in this study where 285 female customers who buy cosmetics online are taken as sample for the study. Likewise, awareness level is also measured with the help of awareness index. Findings of the study revealed that 95% females are aware about online purchase of cosmetic products. Likewise, both literate and illiterate women use online platforms to buy cosmetic products however, the ratio of literate women is higher. Also, the trend to buy cosmetics product is higher in unmarried compared to married females. Thus, the study concludes effectiveness of online beauty products can be enhanced if online sites focuses on delivering quality products in reliable price to customers.\u0000\u0000Keywords: Female customers, Beauty products, Awareness, Kathmandu valley, Cosmetics","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"60 3","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132433604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-11DOI: 10.53056/njmsr-2021.001.9
This study examines the intersectional relationship between work-family conflict and career progress of married women employed in the financial sector within Kathmandu Valley. Although both work and family are important dimensions of human life, in Nepalese context the intersectional relationship between gender roles, work and family responsibilities and career progress has been inadequately studied. Hence, this research aims to conceptualize work-family conflict by examining the intersectional relationship between socio-demographic factors, antecedents of work-family conflict and career progress of married women employees in the context of Nepalese Financial Sector. In this study intersectional research design has been used to analyze relationships between variables together with ninety (N=90) married women employees as research participants. Results of both descriptive and inferential statistics indicate that asymmetry still remains prevalent and permeable among married women employees regarding their work-family interfaces and involvements. Hence, antecedents of work family conflict intersect a predictive association with subsequent existential experiences, ambition gaps and perceptions that negatively influences career progress of married women. Based on the findings, this study recommends a sustainable corporate culture and human resources management practices that remains sensitive to gender issues and also assimilates complex and conflicting necessities of both work and family involvements. Keywords: Work-family conflict, Career progress, Sustainable corporate culture, Human resource practices
{"title":"Conceptualizing Intersectionality between Work-family Conflict and Career Progress of Married Women Employed in Nepalese Financial Sector","authors":"","doi":"10.53056/njmsr-2021.001.9","DOIUrl":"https://doi.org/10.53056/njmsr-2021.001.9","url":null,"abstract":"This study examines the intersectional relationship between work-family conflict and career progress of married women employed in the financial sector within Kathmandu Valley. Although both work and family are important dimensions of human life, in Nepalese context the intersectional relationship between gender roles, work and family responsibilities and career progress has been inadequately studied. Hence, this research aims to conceptualize work-family conflict by examining the intersectional relationship between socio-demographic factors, antecedents of work-family conflict and career progress of married women employees in the context of Nepalese Financial Sector. In this study intersectional research design has been used to analyze relationships between variables together with ninety (N=90) married women employees as research participants. Results of both descriptive and inferential statistics indicate that asymmetry still remains prevalent and permeable among married women employees regarding their work-family interfaces and involvements. Hence, antecedents of work family conflict intersect a predictive association with subsequent existential experiences, ambition gaps and perceptions that negatively influences career progress of married women. Based on the findings, this study recommends a sustainable corporate culture and human resources management practices that remains sensitive to gender issues and also assimilates complex and conflicting necessities of both work and family involvements.\u0000\u0000Keywords: Work-family conflict, Career progress, Sustainable corporate culture, Human resource practices","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"170 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124139048","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-12-11DOI: 10.53056/njmsr-2021.001.7
Porter’s generic strategies are the proven and pervasive strategic options in achieving competitiveness and better firm performance. This paper aims in examining the effect of Porter’s generic strategies (low-cost, differentiation, and focus) on firm performance in the context of Nepalese retail banks, a more competitive service industry. This study applies casual comparative research design and the data have been collected through administering questionnaire survey from 75 senior bank managers of 18 Nepalese commercial banks who being engaged in strategic affairs. The econometric model has been constructed to measure the expected effect of the strategies on firm performance. The descriptive analysis, Pearson’s correlation analysis, and multivariate regression analysis were conducted. The empirical results of correlation analysis and multiple regression analysis produced consistent results indicating positive associations between generic strategies and firm performance. The empirical results from regression analysis declared higher positive and significant impact of low-cost on firm performance. Similarly, positive effect of differentiation strategy and focus strategy on firm performance was reported. The findings suggested that pursuing low cost strategy provides more financial returns with comparison to differentiation and focus strategies. The finding also suggested for combination of low-cost and differentiation (and focus) strategies could provide better competitiveness and firm performance. Keywords: Generic Strategy, Low-cost strategy, Differentiation strategy, Focus strategy, Firm performance
{"title":"Impact of Porter’s Generic Strategy on Firm Performance with reference to Nepalese Retail Banking Sector","authors":"","doi":"10.53056/njmsr-2021.001.7","DOIUrl":"https://doi.org/10.53056/njmsr-2021.001.7","url":null,"abstract":"Porter’s generic strategies are the proven and pervasive strategic options in achieving competitiveness and better firm performance. This paper aims in examining the effect of Porter’s generic strategies (low-cost, differentiation, and focus) on firm performance in the context of Nepalese retail banks, a more competitive service industry. This study applies casual comparative research design and the data have been collected through administering questionnaire survey from 75 senior bank managers of 18 Nepalese commercial banks who being engaged in strategic affairs. The econometric model has been constructed to measure the expected effect of the strategies on firm performance. The descriptive analysis, Pearson’s correlation analysis, and multivariate regression analysis were conducted. The empirical results of correlation analysis and multiple regression analysis produced consistent results indicating positive associations between generic strategies and firm performance. The empirical results from regression analysis declared higher positive and significant impact of low-cost on firm performance. Similarly, positive effect of differentiation strategy and focus strategy on firm performance was reported. The findings suggested that pursuing low cost strategy provides more financial returns with comparison to differentiation and focus strategies. The finding also suggested for combination of low-cost and differentiation (and focus) strategies could provide better competitiveness and firm performance.\u0000\u0000Keywords: Generic Strategy, Low-cost strategy, Differentiation strategy, Focus strategy, Firm performance","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-12-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123763719","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-25DOI: 10.53056/njmsr-2019.001.3
Gaurav Ojha, Upama Shakya
This study examines the factors affecting consumption of organic tea with evidence from organic tea consumers in Kathmandu Valley. In this study, purchase intention for consuming organic tea is the dependent variable, whereas health benefits, environmental concerns, together with taste and price are considered as independent variables. The study has utilized different types of non-probability sampling procedures to locate 50 regular organic tea consumers within Kathmandu valley. Since, the study on purchase intention regarding organic tea product is a relatively new phenomenon, hence this study is exploratory in its orientation. In this study descriptive analysis, together with Chi-Square results and correlation coefficients have been computed to examine nature, direction and significance of the relationship between selected factors and purchase intention for consuming organic tea. Results indicate that purchase intention of customers towards organic tea product is associated with perceived health benefits and environmental concerns. Besides, consumers are willing to pay higher price to consume organic tea when they perceive significant health benefits even with non-preferable taste of organic tea products. Furthermore, marketing implications of data analysis and findings have been comprehensively elaborated in this study. And, more importantly, in regards to sustainable consumption patterns, as SDG-12 indicates, this study indicates that consumers in Kathmandu Valley are prepared for responsible consumption as they perceive environmental and health benefits in a given product. Keywords: Organic tea, purchase intention, health benefits, environmental concern, SDG-12
{"title":"A Study on Factors Affecting Consumption of Organic Tea: Evidence from Consumers in Kathmandu Valley","authors":"Gaurav Ojha, Upama Shakya","doi":"10.53056/njmsr-2019.001.3","DOIUrl":"https://doi.org/10.53056/njmsr-2019.001.3","url":null,"abstract":"This study examines the factors affecting consumption of organic tea with evidence from organic tea consumers in Kathmandu Valley. In this study, purchase intention for consuming organic tea is the dependent variable, whereas health benefits, environmental concerns, together with taste and price are considered as independent variables. The study has utilized different types of non-probability sampling procedures to locate 50 regular organic tea consumers within Kathmandu valley. Since, the study on purchase intention regarding organic tea product is a relatively new phenomenon, hence this study is exploratory in its orientation. In this study descriptive analysis, together with Chi-Square results and correlation coefficients have been computed to examine nature, direction and significance of the relationship between selected factors and purchase intention for consuming organic tea. Results indicate that purchase intention of customers towards organic tea product is associated with perceived health benefits and environmental concerns. Besides, consumers are willing to pay higher price to consume organic tea when they perceive significant health benefits even with non-preferable taste of organic tea products. Furthermore, marketing implications of data analysis and findings have been comprehensively elaborated in this study. And, more importantly, in regards to sustainable consumption patterns, as SDG-12 indicates, this study indicates that consumers in Kathmandu Valley are prepared for responsible consumption as they perceive environmental and health benefits in a given product.\u0000\u0000Keywords: Organic tea, purchase intention, health benefits, environmental concern, SDG-12","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121511947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-25DOI: 10.53056/njmsr-2019.001.9
Raj Kumar K C
The study aims at examining the extent of diversification attained in trade relationship of Nepal, identify factors responsible for the situation and come out at suggestive package to foster more sustainable and contributing trade relationship to maximize the benefits for the country. studies have revealed that insufficient export diversification has virtually dragged the economy in total disarray due to defect in government policies. The developed world relies heavily on the exchange of goods and services for the faster and sustainable economic progress. The secondary analysis showed that the volume of trade has been continuously increasing with economic liberalization in the aftermath of 1990. However, the volume of exports has remained too meager to sustain Nepal’s imports. Therefore, the volume of trade deficit is ever widening. Reforms to expedite exports that began in the late seventies have failed to yield a positive outcome in the national economy. The liberalization of eighties, nineties and membership of World Trade Organization (WTO) have failed to ensure a sustained diversified trading structure both in terms of products and services and trading partners. Growing dependency on India has been one of the major challenges in the economy. Keywords: Trade, Diversification, Comparative advantage, Competitive advantage, Exports.
{"title":"Export Diversification of Nepal: Policy Context and Impacts","authors":"Raj Kumar K C","doi":"10.53056/njmsr-2019.001.9","DOIUrl":"https://doi.org/10.53056/njmsr-2019.001.9","url":null,"abstract":"The study aims at examining the extent of diversification attained in trade relationship of Nepal, identify factors responsible for the situation and come out at suggestive package to foster more sustainable and contributing trade relationship to maximize the benefits for the country.\u0000\u0000studies have revealed that insufficient export diversification has virtually dragged the economy in total disarray due to defect in government policies. The developed world relies heavily on the exchange of goods and services for the faster and sustainable economic progress.\u0000\u0000The secondary analysis showed that the volume of trade has been continuously increasing with economic liberalization in the aftermath of 1990. However, the volume of exports has remained too meager to sustain Nepal’s imports. Therefore, the volume of trade deficit is ever widening. Reforms to expedite exports that began in the late seventies have failed to yield a positive outcome in the national economy.\u0000\u0000The liberalization of eighties, nineties and membership of World Trade Organization (WTO) have failed to ensure a sustained diversified trading structure both in terms of products and services and trading partners. Growing dependency on India has been one of the major challenges in the economy.\u0000\u0000Keywords: Trade, Diversification, Comparative advantage, Competitive advantage, Exports.","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128412035","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-25DOI: 10.53056/njmsr-2019.001.8
Sarita Maharjan
This paper aims at analyzing the relationships between store environment and customer satisfaction of Bhat-Bhateni Supermarket and Department Store. Descriptive and analytical research designs were used in this study. Judgemental sampling technique was used to collect opinion survey data through structured questionnaire. Out of 150 questionnaires distributed to customers of Bhatbhateni Super Stores under Bhat-Bhateni Supermarket and Department Store in Kathmandu valley, only 60.61 percent of them were found practical. Compare mean test and Gamma test are used to analyse the association between customer satisfaction and store environment at Bhabhateni Super Stores. Compare means test shows that only customers’ perceptions on employees of Bhatbhateni Super Stores are different by gender. Gamma coefficients show that customer satisfaction has a significant positive association with music, lighting, assortment, interior design and employees except layout. Store environment plays an important role in business. Friendly store environment could be a good factor for supermarket to enhance customers’ satisfaction level. Keywords: Store environment, Customer satisfaction, Supermarket
{"title":"Association of Customer Satisfaction with Store Environment A Study on Bhat-Bhateni Super Market and Departmental Store","authors":"Sarita Maharjan","doi":"10.53056/njmsr-2019.001.8","DOIUrl":"https://doi.org/10.53056/njmsr-2019.001.8","url":null,"abstract":"This paper aims at analyzing the relationships between store environment and customer satisfaction of Bhat-Bhateni Supermarket and Department Store. Descriptive and analytical research designs were used in this study. Judgemental sampling technique was used to collect opinion survey data through structured questionnaire. Out of 150 questionnaires distributed to customers of Bhatbhateni Super Stores under Bhat-Bhateni Supermarket and Department Store in Kathmandu valley, only 60.61 percent of them were found practical. Compare mean test and Gamma test are used to analyse the association between customer satisfaction and store environment at Bhabhateni Super Stores. Compare means test shows that only customers’ perceptions on employees of Bhatbhateni Super Stores are different by gender. Gamma coefficients show that customer satisfaction has a significant positive association with music, lighting, assortment, interior design and employees except layout. Store environment plays an important role in business. Friendly store environment could be a good factor for supermarket to enhance customers’ satisfaction level.\u0000\u0000Keywords: Store environment, Customer satisfaction, Supermarket","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"49 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125103344","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-25DOI: 10.53056/njmsr-2019.001.2
Kishor Hakuduwal
The paper aims to analyze the productivity and efficiency of banking sector in Nepal. Using systematic random sampling, 20 banks including both commercial and development are selected. The 180 observations of nine year’s panel data from FY 2006/07 to FY 2014/15 has been used. Stochastic Frontier Approach is used taking three input variables i.e. capital, deposit and human resource cost, and one output variable i.e. loans and advance of sampled banks for analysis. The study found that the productivity of human resource, deposit and capital is significant. The joint venture banks are the most efficient than private and Government owned banks. The commercial banks are more efficient than development banks. The study has important implications for the policy makers to take corrective actions for improving the productivity and efficiency of banking sector in Nepal. Keywords: Productivity, Efficiency, Stochastic Frontier approach, Panel data, Banking sector
{"title":"Productivity and Efficiency of Banking Sector in Nepal","authors":"Kishor Hakuduwal","doi":"10.53056/njmsr-2019.001.2","DOIUrl":"https://doi.org/10.53056/njmsr-2019.001.2","url":null,"abstract":"The paper aims to analyze the productivity and efficiency of banking sector in Nepal. Using systematic random sampling, 20 banks including both commercial and development are selected. The 180 observations of nine year’s panel data from FY 2006/07 to FY 2014/15 has been used. Stochastic Frontier Approach is used taking three input variables i.e. capital, deposit and human resource cost, and one output variable i.e. loans and advance of sampled banks for analysis. The study found that the productivity of human resource, deposit and capital is significant. The joint venture banks are the most efficient than private and Government owned banks. The commercial banks are more efficient than development banks. The study has important implications for the policy makers to take corrective actions for improving the productivity and efficiency of banking sector in Nepal.\u0000\u0000Keywords: Productivity, Efficiency, Stochastic Frontier approach, Panel data, Banking sector","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124672803","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-12-25DOI: 10.53056/njmsr-2019.001.7
Gautam Maharjan
The main objective of this study is to identify the magnitude of issues relating to customs duty evasion in Nepal. Judgmental sampling technique has been applied with the total of 819 respondents: 421 from business communities and 398 from government officials. Descriptive statistics and compare mean test has been used for the data analysis. From the ranking analysis, it is concluded that respondents are more serious on the issue of ‘difficulties in managing open border’, ‘ambiguous customs policy’ and ‘poor infrastructure and inconvenient location’ which were ranked first, second and third respectively. However, the respondents become less serious in the issue of ‘poor technology adoption’ which is ranked last (seventh). The mean scores on each issue were above three and it indicates that the respondents agree on seriousness of the customs duty evasion. However, the mean difference test across business communities and government officials on each issue were found to be significantly different as the mean scores for business communities were higher. Identification of the seriousness on the issues of customs duty evasion in this study could be advantageous for the revenue planner to make newer customs policy. Key Words: Customs duty evasion, Open border, Customs policy, Infrastructure and location, Technology
{"title":"Customs Duty Evasion Issues in Nepal","authors":"Gautam Maharjan","doi":"10.53056/njmsr-2019.001.7","DOIUrl":"https://doi.org/10.53056/njmsr-2019.001.7","url":null,"abstract":"The main objective of this study is to identify the magnitude of issues relating to customs duty evasion in Nepal. Judgmental sampling technique has been applied with the total of 819 respondents: 421 from business communities and 398 from government officials. Descriptive statistics and compare mean test has been used for the data analysis. From the ranking analysis, it is concluded that respondents are more serious on the issue of ‘difficulties in managing open border’, ‘ambiguous customs policy’ and ‘poor infrastructure and inconvenient location’ which were ranked first, second and third respectively. However, the respondents become less serious in the issue of ‘poor technology adoption’ which is ranked last (seventh). The mean scores on each issue were above three and it indicates that the respondents agree on seriousness of the customs duty evasion. However, the mean difference test across business communities and government officials on each issue were found to be significantly different as the mean scores for business communities were higher. Identification of the seriousness on the issues of customs duty evasion in this study could be advantageous for the revenue planner to make newer customs policy.\u0000\u0000Key Words: Customs duty evasion, Open border, Customs policy, Infrastructure and location, Technology","PeriodicalId":350680,"journal":{"name":"Nepalese Journal of Management Science and Research","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-12-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130589851","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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