Pub Date : 2019-04-03DOI: 10.1504/EG.2019.10016169
Fidya Shabrina, U. A. Aziz, D. Permadi
Nowadays, the role of social media in politics becomes more crucial due to the increasing importance of political communication and network technologies. Some scholars have confirmed that social media can be applied as an effective and efficient political communication instrument. However, many criticisms and challenges should be considered in social media use, particularly in regards to its informality and irregularity in the political system. This paper presents a comprehensive discussion on the dynamics of social media in politics, surrounding its applications in the policy process, critiques of its existence, as well as various challenges that might be encountered in the future. By adopting the term of 'three development stages' which are intrapreneurship, order from chaos, and the institutionalisation stage; and by reviewing various researches that have been done before, this paper argues that the 'institutionalisation' of social media becomes the main issue for the future of social media in politics.
{"title":"The Institutionalization of Social Media in Politics: Dynamics, Applications, Critiques, and Challenges","authors":"Fidya Shabrina, U. A. Aziz, D. Permadi","doi":"10.1504/EG.2019.10016169","DOIUrl":"https://doi.org/10.1504/EG.2019.10016169","url":null,"abstract":"Nowadays, the role of social media in politics becomes more crucial due to the increasing importance of political communication and network technologies. Some scholars have confirmed that social media can be applied as an effective and efficient political communication instrument. However, many criticisms and challenges should be considered in social media use, particularly in regards to its informality and irregularity in the political system. This paper presents a comprehensive discussion on the dynamics of social media in politics, surrounding its applications in the policy process, critiques of its existence, as well as various challenges that might be encountered in the future. By adopting the term of 'three development stages' which are intrapreneurship, order from chaos, and the institutionalisation stage; and by reviewing various researches that have been done before, this paper argues that the 'institutionalisation' of social media becomes the main issue for the future of social media in politics.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47779951","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-04-03DOI: 10.1504/EG.2019.10017081
Kshitij Kushagra, Sanjay Dhingra
Cloud computing is the major tectonic shift in the IT dimension. The cloud computing is doing good for the private sector and a similar corollary can be drawn for the government too. It is believed that the cloud will prove to be beneficiary to the government as the internet was in the 20th century. The growth of private sector, start-ups in Indian ecosystem together with the IT savvy Indian Government has created the perfect climate for government adoption of cloud computing. This paper discovers and models the critical factors responsible for the cloud computing adoption in the government organisations of India by using interpretive structural modelling (ISM). This will assist in establishing the relationship among the critical factors thus identified, and also to establish the factor having the higher impact on the cloud computing adoption (CCA) in the government organisations of India. The results of the ISM methodology and analysis highlighted three critical factors namely security, data protection, and awareness as the top significant factors for the CCA in the government organisations of India.
{"title":"Modeling the cloud adoption factors for the Government organizations in India","authors":"Kshitij Kushagra, Sanjay Dhingra","doi":"10.1504/EG.2019.10017081","DOIUrl":"https://doi.org/10.1504/EG.2019.10017081","url":null,"abstract":"Cloud computing is the major tectonic shift in the IT dimension. The cloud computing is doing good for the private sector and a similar corollary can be drawn for the government too. It is believed that the cloud will prove to be beneficiary to the government as the internet was in the 20th century. The growth of private sector, start-ups in Indian ecosystem together with the IT savvy Indian Government has created the perfect climate for government adoption of cloud computing. This paper discovers and models the critical factors responsible for the cloud computing adoption in the government organisations of India by using interpretive structural modelling (ISM). This will assist in establishing the relationship among the critical factors thus identified, and also to establish the factor having the higher impact on the cloud computing adoption (CCA) in the government organisations of India. The results of the ISM methodology and analysis highlighted three critical factors namely security, data protection, and awareness as the top significant factors for the CCA in the government organisations of India.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41452463","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-04-03DOI: 10.1504/EG.2019.10016082
Thomas M. Tegethoff, R. Santa, Diego Fernando Morante Granobles, Juan Camilo Valencia Hoyos
The purpose of this research is to investigate whether trust plays a relevant role in the alignment between system effectiveness and operational effectiveness after the implementation of e-government systems as these are becoming essential in integrating government operations with organisations in Colombia. The findings, after the application of structural equation modelling (SEM), suggest that there is a predictive relationship of trust with operational effectiveness, and with quality of the system, quality of the information, and quality of the service. Trust is built through the effectiveness of the operations that e-government systems bring to organisations, and trust has a relevant role in the effectiveness of the e-government systems. Quality of the information showed the most significant impact on operational effectiveness, but quality of the system and quality of the service had no impact on operational effectiveness; consequently, in order to build up effective operations, the government needs to improve these two factors.
{"title":"Does Trust have an impact on system and operational effectiveness? The implementation of e-government in Colombia","authors":"Thomas M. Tegethoff, R. Santa, Diego Fernando Morante Granobles, Juan Camilo Valencia Hoyos","doi":"10.1504/EG.2019.10016082","DOIUrl":"https://doi.org/10.1504/EG.2019.10016082","url":null,"abstract":"The purpose of this research is to investigate whether trust plays a relevant role in the alignment between system effectiveness and operational effectiveness after the implementation of e-government systems as these are becoming essential in integrating government operations with organisations in Colombia. The findings, after the application of structural equation modelling (SEM), suggest that there is a predictive relationship of trust with operational effectiveness, and with quality of the system, quality of the information, and quality of the service. Trust is built through the effectiveness of the operations that e-government systems bring to organisations, and trust has a relevant role in the effectiveness of the e-government systems. Quality of the information showed the most significant impact on operational effectiveness, but quality of the system and quality of the service had no impact on operational effectiveness; consequently, in order to build up effective operations, the government needs to improve these two factors.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42806166","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-04-01DOI: 10.1504/EG.2019.10015914
Md. Jahir Uddin Palas, R. Uddin, M. Hassan
In the era of digitalisation, process simplification and automation are the calls of the day. The Government of Bangladesh has also been prioritising the digitalisation factor in each sector of public administration. Taxes and utility bills contribute to the public revenue, which has a great role in infrastructural and other development goals of government. However, citizens have to undergo many a difficulty in paying the municipal tax and water bill through the longstanding manual system of document distribution and payment process. In this case, the widely accepted and globally proven financial model of mobile banking can eliminate quite a number of hassles in the citizens' tax and bill payment in the contemporary system. This study examines the concurrent payment mechanism of municipality tax and water bill in Bangladesh. The study results confirm the citizens' manifold inconveniences in prevalent tax and bill payment process. The study respondents also supported the replacement of the manual system with the mobile banking process as it ensures more convenience in payment of taxes and utility bills.
{"title":"Digitizing Government Payments in Bangladesh: A Mobile Banking Approach","authors":"Md. Jahir Uddin Palas, R. Uddin, M. Hassan","doi":"10.1504/EG.2019.10015914","DOIUrl":"https://doi.org/10.1504/EG.2019.10015914","url":null,"abstract":"In the era of digitalisation, process simplification and automation are the calls of the day. The Government of Bangladesh has also been prioritising the digitalisation factor in each sector of public administration. Taxes and utility bills contribute to the public revenue, which has a great role in infrastructural and other development goals of government. However, citizens have to undergo many a difficulty in paying the municipal tax and water bill through the longstanding manual system of document distribution and payment process. In this case, the widely accepted and globally proven financial model of mobile banking can eliminate quite a number of hassles in the citizens' tax and bill payment in the contemporary system. This study examines the concurrent payment mechanism of municipality tax and water bill in Bangladesh. The study results confirm the citizens' manifold inconveniences in prevalent tax and bill payment process. The study respondents also supported the replacement of the manual system with the mobile banking process as it ensures more convenience in payment of taxes and utility bills.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45930273","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-04-01DOI: 10.1504/EG.2019.10015729
Snigdha Gharami, B. Prabadevi, Anupama Bhimnath
Internet of things is a telecommunication market with a variety of significant and affirmative approach of connecting everything into one single dimension. Going through the need to connect these objects to one another RFIDs are being considered for unique identification on a self-proposed gain CoAP is used as a protocol submit a wide range. Here, we are providing the application variance, areas where IoT has gained its importance and self-proposed ideas to implement them in some axis. It also speaks of travelling the importance of IoT in the present scenario and future experiences. IoT forms easy and efficient implementation at the cost of time specific and device compatibility. To apply effective semantic analysed technology on the physical data, the dynamic and resource-constrained nature of the IoT requires a special design to be considered. The basic drawback behind IoT implementation at greater extent is the absence of compatible devices, user privacy and security issues. This paper constitutes all the semantic study of real-world examples of present scenario in IoT and future presences that can be taken into play for a better and digitalised environment.
{"title":"Semantic Analysis- Internet of Things, Study of Past, Present and Future of IoT","authors":"Snigdha Gharami, B. Prabadevi, Anupama Bhimnath","doi":"10.1504/EG.2019.10015729","DOIUrl":"https://doi.org/10.1504/EG.2019.10015729","url":null,"abstract":"Internet of things is a telecommunication market with a variety of significant and affirmative approach of connecting everything into one single dimension. Going through the need to connect these objects to one another RFIDs are being considered for unique identification on a self-proposed gain CoAP is used as a protocol submit a wide range. Here, we are providing the application variance, areas where IoT has gained its importance and self-proposed ideas to implement them in some axis. It also speaks of travelling the importance of IoT in the present scenario and future experiences. IoT forms easy and efficient implementation at the cost of time specific and device compatibility. To apply effective semantic analysed technology on the physical data, the dynamic and resource-constrained nature of the IoT requires a special design to be considered. The basic drawback behind IoT implementation at greater extent is the absence of compatible devices, user privacy and security issues. This paper constitutes all the semantic study of real-world examples of present scenario in IoT and future presences that can be taken into play for a better and digitalised environment.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-04-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66750699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1504/eg.2019.10015730
Emad A. Abu Shanab
{"title":"Predicting Trust in E-government: Two Competing Models","authors":"Emad A. Abu Shanab","doi":"10.1504/eg.2019.10015730","DOIUrl":"https://doi.org/10.1504/eg.2019.10015730","url":null,"abstract":"","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66750753","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1504/EG.2019.10015732
A. Nakakawa, Flavia Namagembe
{"title":"Requirements for Developing Interoperable e-Government Systems in Developing Countries","authors":"A. Nakakawa, Flavia Namagembe","doi":"10.1504/EG.2019.10015732","DOIUrl":"https://doi.org/10.1504/EG.2019.10015732","url":null,"abstract":"","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66750763","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1504/EG.2019.10015532
Sara Sawalha, M. Al-Jamal, E. Abu-Shanab
E-government is becoming a major channel for citizens' communication, interaction and collaboration with their government. Utilising the increased use of social media, individuals, businesses and governments recognised the opportunity to benefit from these sites to open channels of communication and empowerment. In this paper, we measure the influence of social networks represented by Facebook on e-government in Jordan. We extended UTAUT2 with personal innovativeness and yielded a full support of all hypotheses assumed. Performance expectancy, social influence, effort expectancy, personal innovativeness and enjoyment significantly predicted the continuous use of e-government pages on Facebook. The estimated coefficient of determination R2 was 0.48. Conclusions are stated at the end.
{"title":"The Influence of Utilizing Facebook on E-government Adoption","authors":"Sara Sawalha, M. Al-Jamal, E. Abu-Shanab","doi":"10.1504/EG.2019.10015532","DOIUrl":"https://doi.org/10.1504/EG.2019.10015532","url":null,"abstract":"E-government is becoming a major channel for citizens' communication, interaction and collaboration with their government. Utilising the increased use of social media, individuals, businesses and governments recognised the opportunity to benefit from these sites to open channels of communication and empowerment. In this paper, we measure the influence of social networks represented by Facebook on e-government in Jordan. We extended UTAUT2 with personal innovativeness and yielded a full support of all hypotheses assumed. Performance expectancy, social influence, effort expectancy, personal innovativeness and enjoyment significantly predicted the continuous use of e-government pages on Facebook. The estimated coefficient of determination R2 was 0.48. Conclusions are stated at the end.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66750691","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-01-01DOI: 10.1007/978-3-030-27325-5
Ida Lindgren, M. Janssen, Habin Lee, A. Polini, M. Bolívar, H. Scholl, E. Tambouris
{"title":"Electronic Government: 18th IFIP WG 8.5 International Conference, EGOV 2019, San Benedetto Del Tronto, Italy, September 2–4, 2019, Proceedings","authors":"Ida Lindgren, M. Janssen, Habin Lee, A. Polini, M. Bolívar, H. Scholl, E. Tambouris","doi":"10.1007/978-3-030-27325-5","DOIUrl":"https://doi.org/10.1007/978-3-030-27325-5","url":null,"abstract":"","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2019-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84287396","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Diego Alejandro Rodríguez Mariaca, Carlos Armando García Calán, Ciro Jaramillo Molina
Su favorable posición geográfica, le permite a Colombia contar con puertos marítimos distribuidos en las zonas costeras de los océanos Pacífico y Atlántico. El objetivo de este estudio es determinar los niveles de accesibilidad terrestre existentes entre departamentos y principales puertos marítimos. Se evalúa la equidad espacial respecto de la provisión de infraestructura de transporte, considerando las condiciones históricas, geográficas y contextuales ligadas a diferencias de accesibilidad y prosperidad regional. Los hallazgos sugieren que los departamentos del Caribe y Pacífico presentan deficiencias en la provisión de infraestructura de transporte de terrestre. Por otro lado, existe una concentración de este tipo de infraestructura en Cundinamarca, Antioquia, Valle del Cauca y Santander. Los resultados indican que los puertos de la costa Atlántica presentan mejores niveles de accesibilidad y atracción con respecto a los ubicados en la costa Pacífica.
{"title":"La accesibilidad terrestre a los puertos marítimos de Colombia. Una aproximación desde la equidad territorial","authors":"Diego Alejandro Rodríguez Mariaca, Carlos Armando García Calán, Ciro Jaramillo Molina","doi":"10.25100/eg.v0i15.6708","DOIUrl":"https://doi.org/10.25100/eg.v0i15.6708","url":null,"abstract":"Su favorable posición geográfica, le permite a Colombia contar con puertos marítimos distribuidos en las zonas costeras de los océanos Pacífico y Atlántico. El objetivo de este estudio es determinar los niveles de accesibilidad terrestre existentes entre departamentos y principales puertos marítimos. Se evalúa la equidad espacial respecto de la provisión de infraestructura de transporte, considerando las condiciones históricas, geográficas y contextuales ligadas a diferencias de accesibilidad y prosperidad regional. Los hallazgos sugieren que los departamentos del Caribe y Pacífico presentan deficiencias en la provisión de infraestructura de transporte de terrestre. Por otro lado, existe una concentración de este tipo de infraestructura en Cundinamarca, Antioquia, Valle del Cauca y Santander. Los resultados indican que los puertos de la costa Atlántica presentan mejores niveles de accesibilidad y atracción con respecto a los ubicados en la costa Pacífica.","PeriodicalId":35551,"journal":{"name":"Electronic Government","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2018-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69221289","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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