Pub Date : 2021-09-08DOI: 10.33020/saintekom.v11i2.224
Ummu Afifah, Ihsan Verdian
This study aims to determine the level of capability of using E-Learning at Universal University. In this study, the measurement of capability level uses the COBIT 5 framework which is devoted to the DSS05 (Manage Security Services) process. The data from this study were obtained from observations and interviews. The results show that the capability level in the DSS05 (Manage Security Services) process reached level 1 with a rating level of Largely achieved (57.8%). After knowing the level of capability at the E-Learning level,recommendations for improvement are made based on the acquisition of each value. The recommendations for improvement are the creation of SOPs related to E-Learning security at Universal University, the establishment of information technology asset inventory management, and the procurement of intrusion detection tools.
{"title":"ANALISIS PEMANFAATAN PLATFORM E-LEARNING MENGGUNAKAN FRAMEWORK COBIT 5 PADA DOMAIN DSS","authors":"Ummu Afifah, Ihsan Verdian","doi":"10.33020/saintekom.v11i2.224","DOIUrl":"https://doi.org/10.33020/saintekom.v11i2.224","url":null,"abstract":"This study aims to determine the level of capability of using E-Learning at Universal University. In this study, the measurement of capability level uses the COBIT 5 framework which is devoted to the DSS05 (Manage Security Services) process. The data from this study were obtained from observations and interviews. The results show that the capability level in the DSS05 (Manage Security Services) process reached level 1 with a rating level of Largely achieved (57.8%). After knowing the level of capability at the E-Learning level,recommendations for improvement are made based on the acquisition of each value. The recommendations for improvement are the creation of SOPs related to E-Learning security at Universal University, the establishment of information technology asset inventory management, and the procurement of intrusion detection tools.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"168 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123326017","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-01DOI: 10.33020/saintekom.v11i2.185
Muhammad Adey Romadhoni, M. R. Maika
Penelitian ini didasari sebuah isu tentang model bisnis berbasis ekosistem pada aplikasi Go-Jek dalam upaya meningkatkan kepuasan dan loyalitas pelanggan. Dari adanya isu tersebut terangkum dalam sebuah penelitian yang mengerucut pada sebuah objek penelitian. Sementara yang mejadi objek penelitian adalah mahasiswa Universitas Muhammadiyah Sidoarjo yang menggunakan aplikasi Go-Jek. Namun penggunaan aplikasi Go-Jek pada mahasiswa terbilang tidak belum menyeluruh. Penelitian ini bertujuan untuk mencari tahu seberapa penting adanya ekosistem layanan pada aplikasi Go-Jek. Sedangkan metodologi yang digunakan dalam penelitian ini adalah kualitatif dengan pendekatan fenomenologi. Namun, pada saat proses pengumpulan data terhalang dengan adanya covid-19 yang mewabah di Indonesia sejak Maret 2020, sehingga mempengaruhi teknik pengumpulan data yang peneliti gunakan dan jenis data yang peneliti peroleh. Hasil menunjukkan dari seluruh responden sebagian besar dari merasa sangat terbantu dengan setiap layanan yang ada dalam aplikasi Go-Jek, sehingga tingkat kepuasan akan layanan dari Go-Jek sangat tinggi.
{"title":"ANALISIS MODEL BISNIS BERBASIS EKOSISTEM APLIKASI GO-JEK DALAM MENINGKATKAN KEPUASAN DAN LOYALITAS PELANGGAN","authors":"Muhammad Adey Romadhoni, M. R. Maika","doi":"10.33020/saintekom.v11i2.185","DOIUrl":"https://doi.org/10.33020/saintekom.v11i2.185","url":null,"abstract":"Penelitian ini didasari sebuah isu tentang model bisnis berbasis ekosistem pada aplikasi Go-Jek dalam upaya meningkatkan kepuasan dan loyalitas pelanggan. Dari adanya isu tersebut terangkum dalam sebuah penelitian yang mengerucut pada sebuah objek penelitian. Sementara yang mejadi objek penelitian adalah mahasiswa Universitas Muhammadiyah Sidoarjo yang menggunakan aplikasi Go-Jek. Namun penggunaan aplikasi Go-Jek pada mahasiswa terbilang tidak belum menyeluruh. Penelitian ini bertujuan untuk mencari tahu seberapa penting adanya ekosistem layanan pada aplikasi Go-Jek. Sedangkan metodologi yang digunakan dalam penelitian ini adalah kualitatif dengan pendekatan fenomenologi. Namun, pada saat proses pengumpulan data terhalang dengan adanya covid-19 yang mewabah di Indonesia sejak Maret 2020, sehingga mempengaruhi teknik pengumpulan data yang peneliti gunakan dan jenis data yang peneliti peroleh. Hasil menunjukkan dari seluruh responden sebagian besar dari merasa sangat terbantu dengan setiap layanan yang ada dalam aplikasi Go-Jek, sehingga tingkat kepuasan akan layanan dari Go-Jek sangat tinggi.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"121 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127072039","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Sunday School is a mentoring child's faith that is usually held on Sunday, this activity is to teach the basic Christian religion to the children of Sunday School with the delivery of material about Christianity according to the content of The Bible includes the introduction of Christian songs that are packed simple so it is easy to understand. But in the teaching and learning activities of Sunday School, the way teachers convey a message in the Bible is to tell. The conventional learning process and the limitations of props and take a long time to delivery the material. In conducting this thesis research there are two methods used by the authors, which include methods of data collection and methods of system development. The data collection methods are observations, interviews, references, documentation, and questionnaires while the method of developing the author system is the development method of MDLC (Multimedia Development Life Cycle), and to design using UML (Uniefied Modelling Language). The final result of this thesis study is the interactive learning media for the Sunday school children that can be used by children for Christian religious activities. Based on user's response to the interactive learning Media for Sunday school children is 80,4%.
{"title":"MEDIA PEMBELAJARAN INTERAKTIF UNTUK ANAK SEKOLAH MINGGU PADA GKE SINTA PARARAPAK","authors":"Bayu Pratama Nugroho, Susi Hendartie, Rosalia Dwinanti","doi":"10.33020/saintekom.v11i2.198","DOIUrl":"https://doi.org/10.33020/saintekom.v11i2.198","url":null,"abstract":"Sunday School is a mentoring child's faith that is usually held on Sunday, this activity is to teach the basic Christian religion to the children of Sunday School with the delivery of material about Christianity according to the content of The Bible includes the introduction of Christian songs that are packed simple so it is easy to understand. But in the teaching and learning activities of Sunday School, the way teachers convey a message in the Bible is to tell. The conventional learning process and the limitations of props and take a long time to delivery the material. \u0000In conducting this thesis research there are two methods used by the authors, which include methods of data collection and methods of system development. The data collection methods are observations, interviews, references, documentation, and questionnaires while the method of developing the author system is the development method of MDLC (Multimedia Development Life Cycle), and to design using UML (Uniefied Modelling Language). \u0000The final result of this thesis study is the interactive learning media for the Sunday school children that can be used by children for Christian religious activities. Based on user's response to the interactive learning Media for Sunday school children is 80,4%.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"81 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131516064","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-01DOI: 10.33020/saintekom.v11i2.212
Sapto Pamungkas, K. Kusrini, Agung Budi Prasetio
The use of Information Technology (IT) at a university is needed at this time. There are many advantages in using IT and have a good impact on a university. The use of IT in a university has different roles according to their needs. The utilization of IT in Higher Education theoretically provides appropriate and efficient administration systems (Fernandes Andry and Christianto, 2018). IAIN Palangka Raya is one of the universities that has implemented IT, in this case, the academic and student management information system. The information system at IAIN Palangka Raya is one of the IT applications that is often used to carry out IT governance, however, there are several problems that occur in the information system, including features or tools that are not yet functional. For this reason, the researcher will analyze the information system to get the level of maturity and recommendations so that IAIN Palangka Raya can follow up on the results of this analysis and improve it to get the goal of good information system governance. In this study, the COBIT 5 framework is used with a focus on the EDM domain (Evaluate, Direct, and Monitor). The results of the analysis showed that the capability level was 2.86 (established), which means that the process was carried out, achieved goals, and well managed. With a balance value of 0.96, which means that the expected distance with the current distance is not too far so that features or tools that are not yet functioning are functional. So that the academic and student management information system of IAIN Palangka Raya runs according to its goals and is better.
{"title":"ANALISIS TINGKAT KEMATANGAN SISTEM INFORMASI MANAJEMEN AKADEMIK DAN KEMAHASISWAAN IAIN PALANGKA RAYA MENGGUNAKAN COBIT 5","authors":"Sapto Pamungkas, K. Kusrini, Agung Budi Prasetio","doi":"10.33020/saintekom.v11i2.212","DOIUrl":"https://doi.org/10.33020/saintekom.v11i2.212","url":null,"abstract":"The use of Information Technology (IT) at a university is needed at this time. There are many advantages in using IT and have a good impact on a university. The use of IT in a university has different roles according to their needs. The utilization of IT in Higher Education theoretically provides appropriate and efficient administration systems (Fernandes Andry and Christianto, 2018). IAIN Palangka Raya is one of the universities that has implemented IT, in this case, the academic and student management information system. The information system at IAIN Palangka Raya is one of the IT applications that is often used to carry out IT governance, however, there are several problems that occur in the information system, including features or tools that are not yet functional. For this reason, the researcher will analyze the information system to get the level of maturity and recommendations so that IAIN Palangka Raya can follow up on the results of this analysis and improve it to get the goal of good information system governance. In this study, the COBIT 5 framework is used with a focus on the EDM domain (Evaluate, Direct, and Monitor). The results of the analysis showed that the capability level was 2.86 (established), which means that the process was carried out, achieved goals, and well managed. With a balance value of 0.96, which means that the expected distance with the current distance is not too far so that features or tools that are not yet functioning are functional. So that the academic and student management information system of IAIN Palangka Raya runs according to its goals and is better.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"46 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128564277","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-09-01DOI: 10.33020/saintekom.v11i2.197
G. Gunawan, M. Zulkarnain
This study aims to analyze the acceptance of junior high school e-Rapor users using Extended Technology Acceptance Model (TAM) by including Subjective Norms factor in the model. The research subjects were 60 e-Rapor users at public junior high school in Banjarmasin. Data collection instrument in the form of questionnaire consisting of 17 points of statement and using 5 point-Likert scale. The research data was analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 3.3.2 software. Based on the results of the study, it is known that Attitude towards Using Technology has a directly significant influence on the Behavioral Intention to use e-Rapor. On the contrary, Subjective Norms do not have a directly significant influence on the Behavioral Intention.
{"title":"ANALISIS PENERIMAAN PENGGUNA E-RAPOR SMP MENGGUNAKAN EXTENDED TECHNOLOGY ACCEPTANCE MODEL","authors":"G. Gunawan, M. Zulkarnain","doi":"10.33020/saintekom.v11i2.197","DOIUrl":"https://doi.org/10.33020/saintekom.v11i2.197","url":null,"abstract":"This study aims to analyze the acceptance of junior high school e-Rapor users using Extended Technology Acceptance Model (TAM) by including Subjective Norms factor in the model. The research subjects were 60 e-Rapor users at public junior high school in Banjarmasin. Data collection instrument in the form of questionnaire consisting of 17 points of statement and using 5 point-Likert scale. The research data was analyzed using Partial Least Square-Structural Equation Modeling (PLS-SEM) with the assistance of SmartPLS 3.3.2 software. Based on the results of the study, it is known that Attitude towards Using Technology has a directly significant influence on the Behavioral Intention to use e-Rapor. On the contrary, Subjective Norms do not have a directly significant influence on the Behavioral Intention.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"48 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127888336","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-08-19DOI: 10.33020/saintekom.v10i2.125
Y. Utami, Kresna Ramanda
Rawa Buntu Indonesia Commuter Train Station has its own qualifications in selecting employees, as well as in determining employees who excel. This study aims to give awards to employees who excel. Through this award every employee is expected to be motivated to become better and improve quality. The problem faced is the difficulty in determining who is chosen to be an outstanding employee with subjective criteria. To overcome this problem, a decision support system is designed for the selection of outstanding employees using the SAW Method. By using 5 different variables, namely Integrity, Cooperation, Communication, Quality of Work and Work Discipline. By applying the Simple Additive Weighting (SAW) method, the process of selecting employee performance is more efficient so that the station can make decisions more quickly for employees who excel. Decision making system using the Simple Additive Weighting (SAW) method has helped the station in determining the selection of employee performance.
{"title":"Metode Simple Additive Weighting Dalam Pemilihan Karyawan Berprestasi Pada PT. Kereta Commuter Indonesia Stasiun Rawa Buntu","authors":"Y. Utami, Kresna Ramanda","doi":"10.33020/saintekom.v10i2.125","DOIUrl":"https://doi.org/10.33020/saintekom.v10i2.125","url":null,"abstract":"Rawa Buntu Indonesia Commuter Train Station has its own qualifications in selecting employees, as well as in determining employees who excel. This study aims to give awards to employees who excel. Through this award every employee is expected to be motivated to become better and improve quality. \u0000The problem faced is the difficulty in determining who is chosen to be an outstanding employee with subjective criteria. To overcome this problem, a decision support system is designed for the selection of outstanding employees using the SAW Method. By using 5 different variables, namely Integrity, Cooperation, Communication, Quality of Work and Work Discipline. \u0000By applying the Simple Additive Weighting (SAW) method, the process of selecting employee performance is more efficient so that the station can make decisions more quickly for employees who excel. Decision making system using the Simple Additive Weighting (SAW) method has helped the station in determining the selection of employee performance.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"40 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-08-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117104699","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adapun penelitian ini bertujuan untuk mengetahui tingkat kepuasan pengguna aplikasi mobile myindihome. Sebagai penyedia layanan, PT. Telkom, Tbk dituntut untuk mampu memberikan pelayanan atau respon yang cepat, tepat dan akurat kepada pelanggan. Meskipun memiliki beberapa sarana untuk menampung semua keluhan pelanggan di Indonesia, namun dalam kenyataannya masih banyak keluhan pelanggan yang belum dapat terselesaikan dengan baik yang perlu diperhatikan. Dalam penelitian ini, pengukuran kepuasan pengguna terhadap respon cepat tanggap layanan menggunakan kombinasi metode ServQual dan WebQual. Kombinasi kedua teori, secara efektif menangani multikolinieritas (jika banyak variabel yang sangat berkorelasi). Sehubungan dengan kondisi itu, berdasarkan teori service quality (ServQual) digunakan untuk mengetahui kepuasan terhadap aplikasi tersebut, apakah ada pengaruh variabel reliability, responsiveness, empathy, assurance, dan tangible terhadap kepuasan pengguna baik perorangan maupun kelompok. Sedangkan berdasarkan instrumen webqual 4.0 mengidentifikasi kualitas berdasarkan tiga variabel yaitu usability, information quality, dan service interaction quality. Adapun penelitian ini diharapkan dapat memberi gambaran kepuasan pengguna sekaligus menjadi masukan bagi pihak penyedia layanan dalam mengembangkan strategi selanjutnya.
{"title":"EVALUASI KEPUASAN PENGGUNA TERHADAP RESPON CEPAT TANGGAP LAYANAN APLIKASI MOBILE MYINDIHOME BERDASARKAN KOMBINASI METODE SERVQUAL DAN METODE WEBQUAL","authors":"Endah Saputri, Dedy Syamsuar","doi":"10.36982/jig.v11i1.1066","DOIUrl":"https://doi.org/10.36982/jig.v11i1.1066","url":null,"abstract":"Adapun penelitian ini bertujuan untuk mengetahui tingkat kepuasan pengguna aplikasi mobile myindihome. Sebagai penyedia layanan, PT. Telkom, Tbk dituntut untuk mampu memberikan pelayanan atau respon yang cepat, tepat dan akurat kepada pelanggan. Meskipun memiliki beberapa sarana untuk menampung semua keluhan pelanggan di Indonesia, namun dalam kenyataannya masih banyak keluhan pelanggan yang belum dapat terselesaikan dengan baik yang perlu diperhatikan. Dalam penelitian ini, pengukuran kepuasan pengguna terhadap respon cepat tanggap layanan menggunakan kombinasi metode ServQual dan WebQual. Kombinasi kedua teori, secara efektif menangani multikolinieritas (jika banyak variabel yang sangat berkorelasi). Sehubungan dengan kondisi itu, berdasarkan teori service quality (ServQual) digunakan untuk mengetahui kepuasan terhadap aplikasi tersebut, apakah ada pengaruh variabel reliability, responsiveness, empathy, assurance, dan tangible terhadap kepuasan pengguna baik perorangan maupun kelompok. Sedangkan berdasarkan instrumen webqual 4.0 mengidentifikasi kualitas berdasarkan tiga variabel yaitu usability, information quality, dan service interaction quality. Adapun penelitian ini diharapkan dapat memberi gambaran kepuasan pengguna sekaligus menjadi masukan bagi pihak penyedia layanan dalam mengembangkan strategi selanjutnya.","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"11 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-07-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115149947","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-03-09DOI: 10.33020/saintekom.v10i1.89
Suci Dwi Nikiki, Dessy Kurnia Sari
Pengembangan suatu daerah tentunya harus menyebar untuk memberikan rasa nyaman dan kemakmuran bagi masyarakat dan mampu menghasilkan pendapatan lokal. Salah satu fokus pengembangan daerah adalah pariwisata. Kegiatan pariwisata sudah menjadi bagian dari kehidupan masyarakat. Dampak pariwisata ini bisa dirasakan hampir di sektor bisnis di daerah itu. Seperti hotel, kerajinan, makanan khusus, dan sektor UKM lainnya. Pengembangan pengguna media sosial harus dimanfaatkan oleh pemerintah daerah untuk menarik wisatawan. Di sisi lain pemerintah daerah harus membangun servicescape dan destination image bertujuan untuk membawa niat wisatawan datang ke daerah pariwisata. Penelitian ini bertujuan untuk mengukur electronic word of mouth, servicescape, dan destination image terhadap niat mengunjungi kembali dilakukan pada wisatawan di luar Sumatera Barat yang telah mengunjungi Kota Pariwisata Payakumbuh dengan 150 responden. Penelitian ini menggunakan metode kuantitatif dengan model analisis jalur. Hasil dari penelitian ini adalah Variabel elektronik word of mouth berpengaruh positif signifikan terhadap citra tujuan. Variabel servicescape memiliki efek positif dan signifikan terhadap gambar tujuan. Variabel dari mulut ke mulut memiliki efek terhadap revisit yang dimediasi oleh destination image. Variabel servicescape memiliki dampak positif dan signifikan pada niat mengunjungi kembali yang dimediasi oleh destination image
{"title":"ANALISIS PENGARUH ELECTRONIC WORD OF MOUTH DAN SERVICESCAPE TERHADAP REVISIT INTENTION YANG DIMEDIASI OLEH DESTINATION IMAGE (Study Pada Objek Wisata di Kota Payakumbuh)","authors":"Suci Dwi Nikiki, Dessy Kurnia Sari","doi":"10.33020/saintekom.v10i1.89","DOIUrl":"https://doi.org/10.33020/saintekom.v10i1.89","url":null,"abstract":"Pengembangan suatu daerah tentunya harus menyebar untuk memberikan rasa nyaman dan kemakmuran bagi masyarakat dan mampu menghasilkan pendapatan lokal. Salah satu fokus pengembangan daerah adalah pariwisata. Kegiatan pariwisata sudah menjadi bagian dari kehidupan masyarakat. Dampak pariwisata ini bisa dirasakan hampir di sektor bisnis di daerah itu. Seperti hotel, kerajinan, makanan khusus, dan sektor UKM lainnya. Pengembangan pengguna media sosial harus dimanfaatkan oleh pemerintah daerah untuk menarik wisatawan. Di sisi lain pemerintah daerah harus membangun servicescape dan destination image bertujuan untuk membawa niat wisatawan datang ke daerah pariwisata. Penelitian ini bertujuan untuk mengukur electronic word of mouth, servicescape, dan destination image terhadap niat mengunjungi kembali dilakukan pada wisatawan di luar Sumatera Barat yang telah mengunjungi Kota Pariwisata Payakumbuh dengan 150 responden. Penelitian ini menggunakan metode kuantitatif dengan model analisis jalur. Hasil dari penelitian ini adalah Variabel elektronik word of mouth berpengaruh positif signifikan terhadap citra tujuan. Variabel servicescape memiliki efek positif dan signifikan terhadap gambar tujuan. Variabel dari mulut ke mulut memiliki efek terhadap revisit yang dimediasi oleh destination image. Variabel servicescape memiliki dampak positif dan signifikan pada niat mengunjungi kembali yang dimediasi oleh destination image","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"76 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-03-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123284190","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-14DOI: 10.21107/SIMANTEC.V7I1.6522
Anjar Sylvia Rahmawati, Akto Hariawan, I. Setiawan, Fiby Nur Afiana
At present business competition in Indonesia is getting tougher, including business competition in the field of wig making. PT Mono Jaya is one of the companies engaged in the production of wigs that are in Kroya, Cilacap district, Central Java. To increase competitiveness against its competitors, companies must be able to create new innovations and use information systems that are in accordance with the needs of the company as a support to improve performance, increase competitiveness against its competitors, and realize the company's goals. But to get an information system that fits the needs of the company, it requires an information system strategic planning. This study uses the Ward And Peppard method, the tools used are SWOT analysis, Value Chain analysis, McFarlan Strategic Grid analysis, Five Force Porter Model analysis, Critical Success Factor (CSF) analysis, and Balaced ScoreCard (BSC) analysis. The final results of this study are in the form of information system portfolio recommendations that are needed by PT Mono Jaya to improve the competitiveness of the company
目前印尼的商业竞争越来越激烈，包括假发制造领域的商业竞争。PT Mono Jaya是一家从事假发生产的公司，位于中爪哇的Cilacap区Kroya。为了提高对竞争对手的竞争力，企业必须能够创造新的创新，并使用符合企业需要的信息系统作为提高绩效的支撑，增加对竞争对手的竞争力，实现企业的目标。但是要得到一个适合公司需要的信息系统，就需要对信息系统进行战略规划。本研究采用Ward And Peppard方法，使用的工具有SWOT分析、价值链分析、McFarlan战略网格分析、五力波特模型分析、关键成功因素(CSF)分析和平衡计分卡(BSC)分析。本研究的最终结果以信息系统组合建议的形式出现，这些建议是PT Mono Jaya提高公司竞争力所需要的
{"title":"IS/IT STRATEGIC PLANNING PADA PERUSAHAAN MONO JAYA CILACAP JAWA TENGAH","authors":"Anjar Sylvia Rahmawati, Akto Hariawan, I. Setiawan, Fiby Nur Afiana","doi":"10.21107/SIMANTEC.V7I1.6522","DOIUrl":"https://doi.org/10.21107/SIMANTEC.V7I1.6522","url":null,"abstract":"At present business competition in Indonesia is getting tougher, including business competition in the field of wig making. PT Mono Jaya is one of the companies engaged in the production of wigs that are in Kroya, Cilacap district, Central Java. To increase competitiveness against its competitors, companies must be able to create new innovations and use information systems that are in accordance with the needs of the company as a support to improve performance, increase competitiveness against its competitors, and realize the company's goals. But to get an information system that fits the needs of the company, it requires an information system strategic planning. This study uses the Ward And Peppard method, the tools used are SWOT analysis, Value Chain analysis, McFarlan Strategic Grid analysis, Five Force Porter Model analysis, Critical Success Factor (CSF) analysis, and Balaced ScoreCard (BSC) analysis. The final results of this study are in the form of information system portfolio recommendations that are needed by PT Mono Jaya to improve the competitiveness of the company","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"17 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-02-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116983586","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2019-10-12DOI: 10.33020/SAINTEKOM.V9I2.87
Herpendi, Septi Saputri, Khairul Anwar Hafizd
The Public Relations Sub Division in the South Kalimantan Regional Police records the clipping of daily newspapers using Microsoft Excel. Clipping data is recorded and then processed and counted types of characters, sizes, pages and coverage. Each type is divided into 3 (three) categories. The types of characters consist of Positive, Negative and Neutral. The type of size consists of Length, Medium and Small. The type of page consists of Front, Middle and Back. Then the type of coverage consists of Large, Enough and less. At the time of recording, errors often occur so that the data generated is not in accordance with the results of calculations. Therefore, a system is built that can be used to record data clipping files with automatic calculation formulas to reduce the risk of errors and incompatibility of the calculation results. This system is built with web-based using the PHP programming language. System development method using Waterfall method.
{"title":"Aplikasi Pengarsipan Data Kliping Surat Kabar Harian Bidang Hubungan Masyarakat Kepolisian Daerah Kalimantan Selatan","authors":"Herpendi, Septi Saputri, Khairul Anwar Hafizd","doi":"10.33020/SAINTEKOM.V9I2.87","DOIUrl":"https://doi.org/10.33020/SAINTEKOM.V9I2.87","url":null,"abstract":"The Public Relations Sub Division in the South Kalimantan Regional Police records the clipping of daily newspapers using Microsoft Excel. Clipping data is recorded and then processed and counted types of characters, sizes, pages and coverage. Each type is divided into 3 (three) categories. The types of characters consist of Positive, Negative and Neutral. The type of size consists of Length, Medium and Small. The type of page consists of Front, Middle and Back. Then the type of coverage consists of Large, Enough and less. At the time of recording, errors often occur so that the data generated is not in accordance with the results of calculations. Therefore, a system is built that can be used to record data clipping files with automatic calculation formulas to reduce the risk of errors and incompatibility of the calculation results. This system is built with web-based using the PHP programming language. System development method using Waterfall method. \u0000 \u0000 ","PeriodicalId":359182,"journal":{"name":"Jurnal SAINTEKOM","volume":"37 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2019-10-12","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114654949","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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