Corresponding Author: Ebrahim Hasanzadeh e-mail addresses: Management.iums63@gmail.com Introduction: One of the approaches that influences the decisionmaking and management of universities is evidence-based management. Evidence-based management requires managerial and organizational decisions and informed actions using the best available evidence in which the best evidence is used as norms and standards. Therefore, in line with the importance of this issue, the present study aimed to determine the sources of evidence used in decision making of staff managers in Iran University of Medical Sciences. Methods: The present descriptive-analytical study was conducted in 2019 among 71 managers of Iran University of Medical Sciences. The research tool was a standard evidence-based management questionnaire. In this study, the sampling was not carried out and all managers participated in it. Spearman test and SPSS-24 software were also used to analyze the data. Results: The findings of the study on the sources of evidence used by managers in organizational decisions and programs showed that the highest source of evidence was socio-political development program and the lowest was the use of sources of scientific research evidence. Conclusion: Any decision that is made without evidence-based management cannot be considered evidence-based and can have negative outcomes in any decision-making organization. Therefore, it is necessary that the relevant officials and policy makers provide a suitable platform by formulating specialized policies and providing the necessary infrastructure to reduce the gap between the current situation and the evidence-based management model. Received: 09/Sep/2020 Modified: 09/Dec/2020 Accepted: 20/Dec/2020 Available online: 19/Jan/2021
{"title":"Determining the Sources of Evidence Used in Decision Making of Staff Managers in Iran University of Medical Sciences:2019","authors":"I. Asl, Ebrahim Hasanzadeh, P. Raeissi","doi":"10.29252/JHA.23.4.61","DOIUrl":"https://doi.org/10.29252/JHA.23.4.61","url":null,"abstract":"Corresponding Author: Ebrahim Hasanzadeh e-mail addresses: Management.iums63@gmail.com Introduction: One of the approaches that influences the decisionmaking and management of universities is evidence-based management. Evidence-based management requires managerial and organizational decisions and informed actions using the best available evidence in which the best evidence is used as norms and standards. Therefore, in line with the importance of this issue, the present study aimed to determine the sources of evidence used in decision making of staff managers in Iran University of Medical Sciences. Methods: The present descriptive-analytical study was conducted in 2019 among 71 managers of Iran University of Medical Sciences. The research tool was a standard evidence-based management questionnaire. In this study, the sampling was not carried out and all managers participated in it. Spearman test and SPSS-24 software were also used to analyze the data. Results: The findings of the study on the sources of evidence used by managers in organizational decisions and programs showed that the highest source of evidence was socio-political development program and the lowest was the use of sources of scientific research evidence. Conclusion: Any decision that is made without evidence-based management cannot be considered evidence-based and can have negative outcomes in any decision-making organization. Therefore, it is necessary that the relevant officials and policy makers provide a suitable platform by formulating specialized policies and providing the necessary infrastructure to reduce the gap between the current situation and the evidence-based management model. Received: 09/Sep/2020 Modified: 09/Dec/2020 Accepted: 20/Dec/2020 Available online: 19/Jan/2021","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"61-69"},"PeriodicalIF":0.0,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44703917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pezhman Pirmoon, N. Hamidi, Nabiullah Mohammadi, H. Doroudi
{"title":"Analysis of the importance-performance of drivers of employee creativity in medical universities","authors":"Pezhman Pirmoon, N. Hamidi, Nabiullah Mohammadi, H. Doroudi","doi":"10.29252/JHA.23.4.30","DOIUrl":"https://doi.org/10.29252/JHA.23.4.30","url":null,"abstract":"","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"30-39"},"PeriodicalIF":0.0,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48257006","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
bahareh mollaei, J. Moghri, Vahid Ghavami, S. Tabatabaee
M.Sc. student, School of Health, Mashhad University of Medical Sciences, Mashhad, Iran. Assistant Professor, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran. Assistant Professor, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran. Assistant Professor, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran.
{"title":"Factors related to the willingness of working physicians to stay in rural areas and their evaluation according to the recommendations of the World Health Organization: A case study","authors":"bahareh mollaei, J. Moghri, Vahid Ghavami, S. Tabatabaee","doi":"10.29252/JHA.23.4.40","DOIUrl":"https://doi.org/10.29252/JHA.23.4.40","url":null,"abstract":"M.Sc. student, School of Health, Mashhad University of Medical Sciences, Mashhad, Iran. Assistant Professor, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran. Assistant Professor, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran. Assistant Professor, Social Determinants of Health Research Center, Mashhad University of Medical Sciences, Mashhad, Iran.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"40-50"},"PeriodicalIF":0.0,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47659858","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Corresponding Author: Samira Bolghadr e-mail addresses: bolghadrsamira@yahoo.com Introduction: Some of the significant and irreparable financial losses in hospitals are Insurance deficits which for various reasons are not fully reimbursed by the insurance companies. Therefore, the present study was an attempt to determine the amount and causes of insurance deficits in selected Teaching and non-Teaching hospitals affiliated to Iran University of Medical Sciences. Methods: This cross-sectional descriptive study was performed in six selected hospitals of Iran University of Medical Sciences. The research population included patients’records during the first six months of 2020 for inpatient and outpatient wards. Reports of deficits for Health Care and Social Security Insurance were collected by referring to the revenue units of the hospitals. The data collection tool was a researcher-made form. The deficit amount of each hospital was collected separately for the type of file and teaching and non-teaching hospitals. Data were analyzed by descriptive statistics using Excel software. Results: The findings showed that the most deductions applied in inpatient records are related to surgery and hospitalization fees, respectively, and in outpatient documents are related to visits, laboratory services, diagnostic and counseling services. Conclusion: According to the type and causes of deficits identified based on research findings, policy makers and planners in the field of healthcare system are advised to hold workshops for staff in the process of treating patients with insurance rules, using hospital information systems, using relevant graduates, and analyzing files before sending them to insurance companies in order to prevent insurance deficits. Received: 31/Aug/2020 Modified: 08/Dec/2020 Accepted: 19/Dec/2020 Available online: 08/Feb/2021
{"title":"Determining the amount and causes of insurance deficits in selected Teaching and non-Teaching hospitals affiliated to Iran University of Medical Sciences","authors":"M. Maleki, samira bolghadr, asgar aghaeihashjin","doi":"10.29252/JHA.23.4.80","DOIUrl":"https://doi.org/10.29252/JHA.23.4.80","url":null,"abstract":"Corresponding Author: Samira Bolghadr e-mail addresses: bolghadrsamira@yahoo.com Introduction: Some of the significant and irreparable financial losses in hospitals are Insurance deficits which for various reasons are not fully reimbursed by the insurance companies. Therefore, the present study was an attempt to determine the amount and causes of insurance deficits in selected Teaching and non-Teaching hospitals affiliated to Iran University of Medical Sciences. Methods: This cross-sectional descriptive study was performed in six selected hospitals of Iran University of Medical Sciences. The research population included patients’records during the first six months of 2020 for inpatient and outpatient wards. Reports of deficits for Health Care and Social Security Insurance were collected by referring to the revenue units of the hospitals. The data collection tool was a researcher-made form. The deficit amount of each hospital was collected separately for the type of file and teaching and non-teaching hospitals. Data were analyzed by descriptive statistics using Excel software. Results: The findings showed that the most deductions applied in inpatient records are related to surgery and hospitalization fees, respectively, and in outpatient documents are related to visits, laboratory services, diagnostic and counseling services. Conclusion: According to the type and causes of deficits identified based on research findings, policy makers and planners in the field of healthcare system are advised to hold workshops for staff in the process of treating patients with insurance rules, using hospital information systems, using relevant graduates, and analyzing files before sending them to insurance companies in order to prevent insurance deficits. Received: 31/Aug/2020 Modified: 08/Dec/2020 Accepted: 19/Dec/2020 Available online: 08/Feb/2021","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"80-91"},"PeriodicalIF":0.0,"publicationDate":"2021-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43422189","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
P. Kolivand, M. Motlagh, H. Amiri, S. Jalali, Homa Yousefi Khoshsabegheh, S. D. N. Shirvani, N. Mirkatooli, M. Javanian
Department of Emergency Organization, Ministry of Health and Medical Education, Tehran, Iran. Professor, School of Medicine, Ahvaz Jundishapur University of Medical Science, Ahvaz, Iran. Internist , Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran. Professor, School of Medicine, Babol University of Medical Science, Babol, Iran. PhD Student, School of health, Tehran University of Medical Science, Tehran, Iran. Assistant Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran. Secretary, Passive Defense Secretariat, Ministry of Health and Medical Education, Tehran, Iran. Associate Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran.
{"title":"Benchmarking rate of members of the crisis and disaster management committee in Iranian public hospitals","authors":"P. Kolivand, M. Motlagh, H. Amiri, S. Jalali, Homa Yousefi Khoshsabegheh, S. D. N. Shirvani, N. Mirkatooli, M. Javanian","doi":"10.29252/JHA.23.4.9","DOIUrl":"https://doi.org/10.29252/JHA.23.4.9","url":null,"abstract":"Department of Emergency Organization, Ministry of Health and Medical Education, Tehran, Iran. Professor, School of Medicine, Ahvaz Jundishapur University of Medical Science, Ahvaz, Iran. Internist , Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran. Professor, School of Medicine, Babol University of Medical Science, Babol, Iran. PhD Student, School of health, Tehran University of Medical Science, Tehran, Iran. Assistant Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran. Secretary, Passive Defense Secretariat, Ministry of Health and Medical Education, Tehran, Iran. Associate Professor, Social Determinants of Health Research Center, Health Research Institute, Babol University of Medical Science, Babol, Iran.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"9-19"},"PeriodicalIF":0.0,"publicationDate":"2021-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69861090","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Farzad Salmanizadeh, A. Ameri, Reza Khajouei, Mahboubeh Mirmohammadi
1 PhD Student, Faculty of Management and Medical Information Science, Kerman University of Medical Sciences, Kerman, Iran. 2 Ms.c. of Health Information Technology, Faculty of Management and Medical Information Science, Kerman University of Medical Sciences, Kerman, Iran. 3 Associate Professor, Faculty of Management and Medical Information Science, Kerman University of Medical Sciences, Kerman, Iran. 4 Director of Statistics and Information Technology, Shafa Hospital, Kerman University of Medical Sciences, Kerman, Iran.
{"title":"The extent of deficiencies in the main forms of patients' medical records by the role of documentarians","authors":"Farzad Salmanizadeh, A. Ameri, Reza Khajouei, Mahboubeh Mirmohammadi","doi":"10.29252/JHA.23.3.30","DOIUrl":"https://doi.org/10.29252/JHA.23.3.30","url":null,"abstract":"1 PhD Student, Faculty of Management and Medical Information Science, Kerman University of Medical Sciences, Kerman, Iran. 2 Ms.c. of Health Information Technology, Faculty of Management and Medical Information Science, Kerman University of Medical Sciences, Kerman, Iran. 3 Associate Professor, Faculty of Management and Medical Information Science, Kerman University of Medical Sciences, Kerman, Iran. 4 Director of Statistics and Information Technology, Shafa Hospital, Kerman University of Medical Sciences, Kerman, Iran.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":" ","pages":""},"PeriodicalIF":0.0,"publicationDate":"2020-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47664251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Mohsen Kamali, Kianoush Niromand Zandi, Mahnaz Ilkhani, N. Shakeri, C. Rohani
1 M.Sc.,Nursing, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran. 2 M.Sc.,Nursing,School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran. 3 Assistant Professor, School of Nursing & Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran. 4 PhD.,Biostatistics, Faculty of Paramedical Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran. Assistant Professor, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.
{"title":"The Relationship between Job Satisfaction and Desire to Emigrate among the Nurses of Public Hospitals in Tehran","authors":"Mohsen Kamali, Kianoush Niromand Zandi, Mahnaz Ilkhani, N. Shakeri, C. Rohani","doi":"10.29252/JHA.23.3.11","DOIUrl":"https://doi.org/10.29252/JHA.23.3.11","url":null,"abstract":"1 M.Sc.,Nursing, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran. 2 M.Sc.,Nursing,School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran. 3 Assistant Professor, School of Nursing & Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran. 4 PhD.,Biostatistics, Faculty of Paramedical Sciences, Shahid Beheshti University of Medical Sciences, Tehran, Iran. Assistant Professor, School of Nursing and Midwifery, Shahid Beheshti University of Medical Sciences, Tehran, Iran.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"11-16"},"PeriodicalIF":0.0,"publicationDate":"2020-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46194227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Corresponding Author: Pouria Farrokhi e-mail addresses: farokhi.p@iums.ac.ir Introduction: Nowadays, measuring the quality of services in order to effectively allocate resources and ensure a higher level of patient satisfaction is on the agenda of healthcare managers. The aim of this study was to investigate the possible gap between the perception and expectation of service quality from patients and managers’ perspective in the selected outpatient clinics affiliated with hospitals of Iran University of Medical Sciences. Methods: This descriptive-analytical cross-sectional study was conducted in 2019. The required data were collected based on a valid and reliable questionnaire (SERVQUAL). Chi-square and Mann-Whitney U tests were used to analyze the data. The data were analyzed using SPSS version 25. Results: The patients' expectation (4.76) was higher than managers’ expectation (4.58), while the patients' perception level of service quality (3.20) was lower than the managers' perception level (3.73). The gap between expectation and perception of patients in all dimensions was statistically significant; moreover, the highest gap was found in the responsiveness dimension. From the managers' viewpoint, a significant relationship was reported between the expectation and perception gap in all dimensions except the responsiveness one. Moreover, the highest mean score gap was related to the tangibility dimension (P-Value = -1.73). Conclusion: There was a negative gap between the expectations and perceptions from managers and patients’ perspectives in all the service quality dimensions. Hospital managers should attempt to reduce the gap between the expectation and perception by providing timely services and improving staff communication skills. Received: 03/Sep/2020 Modified: 16/Sep/2020 Accepted: 21/Sep/2020 Available online: 18/Nov/2020
{"title":"Gap of services quality expectation and perception based on SERVQUAL model in the selected hospital outpatient clinics affiliated with Iran University of Medical Sciences","authors":"A. A. Hashjin, Pouria Farrokhi, A. Aryankhesal","doi":"10.29252/JHA.23.3.55","DOIUrl":"https://doi.org/10.29252/JHA.23.3.55","url":null,"abstract":"Corresponding Author: Pouria Farrokhi e-mail addresses: farokhi.p@iums.ac.ir Introduction: Nowadays, measuring the quality of services in order to effectively allocate resources and ensure a higher level of patient satisfaction is on the agenda of healthcare managers. The aim of this study was to investigate the possible gap between the perception and expectation of service quality from patients and managers’ perspective in the selected outpatient clinics affiliated with hospitals of Iran University of Medical Sciences. Methods: This descriptive-analytical cross-sectional study was conducted in 2019. The required data were collected based on a valid and reliable questionnaire (SERVQUAL). Chi-square and Mann-Whitney U tests were used to analyze the data. The data were analyzed using SPSS version 25. Results: The patients' expectation (4.76) was higher than managers’ expectation (4.58), while the patients' perception level of service quality (3.20) was lower than the managers' perception level (3.73). The gap between expectation and perception of patients in all dimensions was statistically significant; moreover, the highest gap was found in the responsiveness dimension. From the managers' viewpoint, a significant relationship was reported between the expectation and perception gap in all dimensions except the responsiveness one. Moreover, the highest mean score gap was related to the tangibility dimension (P-Value = -1.73). Conclusion: There was a negative gap between the expectations and perceptions from managers and patients’ perspectives in all the service quality dimensions. Hospital managers should attempt to reduce the gap between the expectation and perception by providing timely services and improving staff communication skills. Received: 03/Sep/2020 Modified: 16/Sep/2020 Accepted: 21/Sep/2020 Available online: 18/Nov/2020","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"55-65"},"PeriodicalIF":0.0,"publicationDate":"2020-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41905933","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Elaheh Ebrahimi, Amir Ghafourian Shagerdi, Saied Aibaghi Isfahani, Mohammad Sajjad Ghafourian Shagerdi
Phd Student, Faculty of Economics, Management and Administrative Sciences, Semnan University, Semnan, Iran. 2 Assistant Professor, Faculty of Management and Accounting, Imam Reza international University, Mashhad, Iran. 3 Assistant Professor, Faculty of Industrial Engineering and Management, Shahroud University of Technology, Shahroud, Iran 4 M.A. Business ManagementStrategic Management, Faculty of Management and Accounting, Department of Management, Imam Reza International University, Mashhad, Iran.
{"title":"The relationship between electronic human resource management, human resource flexibility, and creating a competitive advantage in hospital services","authors":"Elaheh Ebrahimi, Amir Ghafourian Shagerdi, Saied Aibaghi Isfahani, Mohammad Sajjad Ghafourian Shagerdi","doi":"10.29252/JHA.23.3.75","DOIUrl":"https://doi.org/10.29252/JHA.23.3.75","url":null,"abstract":"Phd Student, Faculty of Economics, Management and Administrative Sciences, Semnan University, Semnan, Iran. 2 Assistant Professor, Faculty of Management and Accounting, Imam Reza international University, Mashhad, Iran. 3 Assistant Professor, Faculty of Industrial Engineering and Management, Shahroud University of Technology, Shahroud, Iran 4 M.A. Business ManagementStrategic Management, Faculty of Management and Accounting, Department of Management, Imam Reza International University, Mashhad, Iran.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"75-84"},"PeriodicalIF":0.0,"publicationDate":"2020-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43106806","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
mahnaz khatam, A. Yaghoubipoor, M. Montazeri, Abbas Shoul, Y. Ahmadi
1 PhD Student, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran. 2 Assistant Professor, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran. 3 Assistant Professor, Department of Management, Payame Noor University, Tehran, Iran. 4 Assistant Professor, Department of Management, Vali Asr University, Rafsanjan, Iran. Assistant Professor, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran.
{"title":"Interpretive structural model of the effective factors of bureaucracy phobia: A case study","authors":"mahnaz khatam, A. Yaghoubipoor, M. Montazeri, Abbas Shoul, Y. Ahmadi","doi":"10.29252/JHA.23.3.85","DOIUrl":"https://doi.org/10.29252/JHA.23.3.85","url":null,"abstract":"1 PhD Student, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran. 2 Assistant Professor, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran. 3 Assistant Professor, Department of Management, Payame Noor University, Tehran, Iran. 4 Assistant Professor, Department of Management, Vali Asr University, Rafsanjan, Iran. Assistant Professor, Department of Management, Sirjan Branch, Islamic Azad University, Sirjan, Iran.","PeriodicalId":36090,"journal":{"name":"Journal of Health Administration","volume":"23 1","pages":"85-97"},"PeriodicalIF":0.0,"publicationDate":"2020-10-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"69860999","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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