In recent years, smartphone and tablet ownership has shown continued growth; however, there is a lack of research thoroughly investigating the use of these devices within the general public. This paper describes a large-scale diary study with U. S. mobile device owners, examining details of smartphone and tablet use. Results provide a comprehensive breakdown of frequent activities and contexts of use, highlighting key differences in smartphone and tablet use. Activities on smartphones were found to be dominated by communication needs, while tablets were frequently used for consumption and entertainment. Both devices were most often used at home, with tablets rarely leaving the home. Within the home, smartphones were used mostly in the bedroom, and tablets in the living room. Both devices were used frequently while doing something else, such as using tablets primarily while watching TV. Conclusions discuss implications for enriching the experience of mobile devices and opportunities for future research.
{"title":"Understanding and Comparing Smartphone and Tablet Use: Insights from a Large-Scale Diary Study","authors":"Hendrik Müller, J. Gove, J. S. Webb, Aaron Cheang","doi":"10.1145/2838739.2838748","DOIUrl":"https://doi.org/10.1145/2838739.2838748","url":null,"abstract":"In recent years, smartphone and tablet ownership has shown continued growth; however, there is a lack of research thoroughly investigating the use of these devices within the general public. This paper describes a large-scale diary study with U. S. mobile device owners, examining details of smartphone and tablet use. Results provide a comprehensive breakdown of frequent activities and contexts of use, highlighting key differences in smartphone and tablet use. Activities on smartphones were found to be dominated by communication needs, while tablets were frequently used for consumption and entertainment. Both devices were most often used at home, with tablets rarely leaving the home. Within the home, smartphones were used mostly in the bedroom, and tablets in the living room. Both devices were used frequently while doing something else, such as using tablets primarily while watching TV. Conclusions discuss implications for enriching the experience of mobile devices and opportunities for future research.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117031205","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Fernando Estrada Martinez de Alva, G. Wadley, Reeva M. Lederman
Mobile applications for mental health are being used by people suffering from mental health disorders. However, there is a paucity of knowledge in relation to their opinions about such applications. The aim of this study is to understand users' needs and expectations to self-manage their mental health through the use of mobile apps for mental health and to highlight possible design opportunities. We collected and analysed comments and reviews of users on a community forum, Reddit, and Apple's iTunes and Google's Google Play stores. We identified four requirements of technology related to: emotional use, real life context, users' interpretation about themselves and social aspects. Based upon our findings we proposed further exploration of two design sensitivities: Self-reflection and Co-experience.
{"title":"It feels different from real life: Users' Opinions of Mobile Applications for Mental Health","authors":"Fernando Estrada Martinez de Alva, G. Wadley, Reeva M. Lederman","doi":"10.1145/2838739.2838806","DOIUrl":"https://doi.org/10.1145/2838739.2838806","url":null,"abstract":"Mobile applications for mental health are being used by people suffering from mental health disorders. However, there is a paucity of knowledge in relation to their opinions about such applications. The aim of this study is to understand users' needs and expectations to self-manage their mental health through the use of mobile apps for mental health and to highlight possible design opportunities. We collected and analysed comments and reviews of users on a community forum, Reddit, and Apple's iTunes and Google's Google Play stores. We identified four requirements of technology related to: emotional use, real life context, users' interpretation about themselves and social aspects. Based upon our findings we proposed further exploration of two design sensitivities: Self-reflection and Co-experience.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124142364","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
We amass increasing amounts of photos on our mobile devices, primarily captured by built-in cameras. These cameras provide precious opportunities to preserve memories or serve for creative engagement. However, creating order over these vast photo collections gets more difficult as we create more and more photos and this puts these valuable resources at risk. People fail to sort their photo collections manually and automated algorithms are not yet able to identify and group images based on the features that are most relevant to the human beholder. For these reasons we present INSERT, a novel mobile phone application for supporting manual sorting of photo collections in an efficient fashion. A user study featuring 21 participants showed that the proposed interaction mechanisms were well perceived and that there is yet much research to be conducted aiming at the management of image collections on mobile device, in particular with small screens.
{"title":"INSERT: Efficient Sorting of Images on Mobile Devices","authors":"Roman Ganhör, Florian Güldenpfennig","doi":"10.1145/2838739.2838786","DOIUrl":"https://doi.org/10.1145/2838739.2838786","url":null,"abstract":"We amass increasing amounts of photos on our mobile devices, primarily captured by built-in cameras. These cameras provide precious opportunities to preserve memories or serve for creative engagement. However, creating order over these vast photo collections gets more difficult as we create more and more photos and this puts these valuable resources at risk. People fail to sort their photo collections manually and automated algorithms are not yet able to identify and group images based on the features that are most relevant to the human beholder. For these reasons we present INSERT, a novel mobile phone application for supporting manual sorting of photo collections in an efficient fashion. A user study featuring 21 participants showed that the proposed interaction mechanisms were well perceived and that there is yet much research to be conducted aiming at the management of image collections on mobile device, in particular with small screens.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129138334","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
P. Pang, Karin M. Verspoor, Jon M. Pearce, Shanton Chang
A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app -- Better Health Explorer -- which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.
{"title":"Better Health Explorer: Designing for Health Information Seekers","authors":"P. Pang, Karin M. Verspoor, Jon M. Pearce, Shanton Chang","doi":"10.1145/2838739.2838772","DOIUrl":"https://doi.org/10.1145/2838739.2838772","url":null,"abstract":"A vast amount of health information has been published online, yet users often report difficulties in locating information in this particular domain. Based on our prior research, we consider four categories of online health information seekers who demonstrate mixed information needs. Although their searching needs are often well satisfied by entering keywords into search engines, their need to explore information is not so well supported, thus affecting their user experience and satisfaction. In this paper, we propose design principles for supporting the exploration of online health information. We present the rationale and the design process of a web app -- Better Health Explorer -- which is a proof-of-concept app tailored to health information exploration. This work contributes to the design of online health information systems as well as exploratory systems in general.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127892114","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Hirohito Shibata, Kentaro Takano, Kengo Omura, S. Tano
This paper describes experiments comparing reading performance such as reading speed and the accuracy of tasks in reading to answer questions using different media: paper books, a desktop PC, and a tablet PC. As typical examples of reading of this kind, we considered two scenarios: searching answers from text manuals and searching given photographs from photo books. In two experiments conducted according to the two scenarios, participants performed tasks most quickly using a paper book or a PC. They had trouble flipping through pages with a tablet PC. Although the paper book was inferior to the PC in terms of turning over pages continuously with rapidity, participants performed flexible navigation with the paper book such as starting the navigation from various positions of the book and jumping to the target position straight away without hesitating skipping over the target. Based on these results, we provide suggestions to improve a page navigation feature in electronic media.
{"title":"Page Navigation on Paper Books and Electronic Media in Reading to Answer Questions","authors":"Hirohito Shibata, Kentaro Takano, Kengo Omura, S. Tano","doi":"10.1145/2838739.2838747","DOIUrl":"https://doi.org/10.1145/2838739.2838747","url":null,"abstract":"This paper describes experiments comparing reading performance such as reading speed and the accuracy of tasks in reading to answer questions using different media: paper books, a desktop PC, and a tablet PC. As typical examples of reading of this kind, we considered two scenarios: searching answers from text manuals and searching given photographs from photo books. In two experiments conducted according to the two scenarios, participants performed tasks most quickly using a paper book or a PC. They had trouble flipping through pages with a tablet PC. Although the paper book was inferior to the PC in terms of turning over pages continuously with rapidity, participants performed flexible navigation with the paper book such as starting the navigation from various positions of the book and jumping to the target position straight away without hesitating skipping over the target. Based on these results, we provide suggestions to improve a page navigation feature in electronic media.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132959718","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This research explores the role of individual interest in the adoption of mobile touch screen technologies by older adults (above 60 years of age), based on the Four-Phase Model of Interest Development by Hidi and Renninger (2006) and Self-Determination Theory (SDT) by Deci and Ryan (1985). A twelve-week study consisting of observations and interviews with teachers and participants in short course classes was conducted, during which we investigated the specific interests of older adults. Specifically, we explored the influence of individuals' level of interest on their learning and use of technologies. The engagement of 35 participants across four short course classes was compared both with and without the use of mobile touch screen technologies. Results show that there is a close relationship between individual interest and uptake of mobile touch screen technologies. This research aims to investigate how individual interest in a domain can engender and maintain engagement with technology learning and use by older adults.
{"title":"Where is the \"I\" in iPad?: The Role of Interest in Older Adults' Learning of Mobile Touch Screen Technologies","authors":"Jeanie Beh, S. Pedell, W. Doubé","doi":"10.1145/2838739.2838776","DOIUrl":"https://doi.org/10.1145/2838739.2838776","url":null,"abstract":"This research explores the role of individual interest in the adoption of mobile touch screen technologies by older adults (above 60 years of age), based on the Four-Phase Model of Interest Development by Hidi and Renninger (2006) and Self-Determination Theory (SDT) by Deci and Ryan (1985). A twelve-week study consisting of observations and interviews with teachers and participants in short course classes was conducted, during which we investigated the specific interests of older adults. Specifically, we explored the influence of individuals' level of interest on their learning and use of technologies. The engagement of 35 participants across four short course classes was compared both with and without the use of mobile touch screen technologies. Results show that there is a close relationship between individual interest and uptake of mobile touch screen technologies. This research aims to investigate how individual interest in a domain can engender and maintain engagement with technology learning and use by older adults.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131799756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Information and communications technology (ICT) plays an important role in facilitating information flows through fair trade supply chains. While previous research has focused on the role of ICT in providing consumers with fair trade producer information, few studies have considered the operation of feedback loops from consumers to producers, particularly in an Australian context. This qualitative study provides a novel contribution in this area through a domain exploration of the consumer-to-producer feedback loops in the fair trade system and the role of ICT in facilitating these supply chain communications. We have used ethnographic techniques through semi-structured interviews with consumer, importer, and producer links in the supply chain, analysing and refining our data using a grounded-theory approach. The discussion engages with emerging themes addressing the actual information needs of producers, attributes of existing feedback loops, and the role of ICT in fair trade handicraft supply chains. We explore the function of intermediaries in the supply chains who aggregate, filter and interpret feedback that flows from the consumers and importers through to the producer organisations and the artisans who produce the goods. Finally, we consider potential future applications of ICT to fair trade feedback loops and associated design sensitivities to ensure that feedback offered by consumers and importers satisfies producer information needs, establishing new avenues of enquiry in the field of HCI for Development (HCI4D).
{"title":"Domain Exploration of ICT Use in Consumer-to-Producer Feedback Loops within the Fair Trade System","authors":"J. L. Taylor, D. Stevenson, Tom Gedeon","doi":"10.1145/2838739.2838754","DOIUrl":"https://doi.org/10.1145/2838739.2838754","url":null,"abstract":"Information and communications technology (ICT) plays an important role in facilitating information flows through fair trade supply chains. While previous research has focused on the role of ICT in providing consumers with fair trade producer information, few studies have considered the operation of feedback loops from consumers to producers, particularly in an Australian context. This qualitative study provides a novel contribution in this area through a domain exploration of the consumer-to-producer feedback loops in the fair trade system and the role of ICT in facilitating these supply chain communications. We have used ethnographic techniques through semi-structured interviews with consumer, importer, and producer links in the supply chain, analysing and refining our data using a grounded-theory approach. The discussion engages with emerging themes addressing the actual information needs of producers, attributes of existing feedback loops, and the role of ICT in fair trade handicraft supply chains. We explore the function of intermediaries in the supply chains who aggregate, filter and interpret feedback that flows from the consumers and importers through to the producer organisations and the artisans who produce the goods. Finally, we consider potential future applications of ICT to fair trade feedback loops and associated design sensitivities to ensure that feedback offered by consumers and importers satisfies producer information needs, establishing new avenues of enquiry in the field of HCI for Development (HCI4D).","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133994347","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
R. Schroeter, Jim Oxtoby, Daniel M. Johnson, Fabius Steinberger
Driver distraction through mobile phone use in the car is a growing road safety concern. This paper presents findings of a survey (N = 528), which seeks to better understand the predictors of mobile phone use while driving in young (18-25) adult drivers. The survey investigated factors and motivations such as young adults' boredom proneness and their social connectedness, as well as their general mobile phone use and phone use in the car. We found, e.g., that boredom proneness plays a larger role (compared to social connectedness) in determining how much a young male uses their phone in the car (compared to young females). Despite the study's limitations, this initial understanding allows us to better design and develop innovative HCI interventions that prevent young adults, particularly males, from phone use while driving in a way that appeals to their needs.
{"title":"Exploring Boredom Proneness as a Predictor of Mobile Phone Use in the Car","authors":"R. Schroeter, Jim Oxtoby, Daniel M. Johnson, Fabius Steinberger","doi":"10.1145/2838739.2838783","DOIUrl":"https://doi.org/10.1145/2838739.2838783","url":null,"abstract":"Driver distraction through mobile phone use in the car is a growing road safety concern. This paper presents findings of a survey (N = 528), which seeks to better understand the predictors of mobile phone use while driving in young (18-25) adult drivers. The survey investigated factors and motivations such as young adults' boredom proneness and their social connectedness, as well as their general mobile phone use and phone use in the car. We found, e.g., that boredom proneness plays a larger role (compared to social connectedness) in determining how much a young male uses their phone in the car (compared to young females). Despite the study's limitations, this initial understanding allows us to better design and develop innovative HCI interventions that prevent young adults, particularly males, from phone use while driving in a way that appeals to their needs.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126204309","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Driving can be a lonely activity. While there has been a lot of research and technical inventions concerning car-to-car communication and passenger entertainment, there is still little work concerning connecting drivers. Whereas tourism is very much a social activity, drive tourists and road trippers have few options to communicate with fellow travelers. Our study is placed at the intersection of tourism and driving. It aims to enhance the trip experience during driving through social interaction. This paper explores how a mobile application that allows instant messaging between travelers sharing similar context can establish a temporary, ad hoc community and enhance the road trip experience. A prototype was developed and evaluated in various user and field studies. The study's outcomes are relevant for the design of future mobile tourist guides that benefit from community design, social encounters and recommendations.
{"title":"Ad hoc Communities on the Road: Serendipitous Social Encounters to Enhance Tourist Experiences","authors":"Sarah-Kristin Thiel, M. Foth, R. Schroeter","doi":"10.1145/2838739.2838768","DOIUrl":"https://doi.org/10.1145/2838739.2838768","url":null,"abstract":"Driving can be a lonely activity. While there has been a lot of research and technical inventions concerning car-to-car communication and passenger entertainment, there is still little work concerning connecting drivers. Whereas tourism is very much a social activity, drive tourists and road trippers have few options to communicate with fellow travelers. Our study is placed at the intersection of tourism and driving. It aims to enhance the trip experience during driving through social interaction. This paper explores how a mobile application that allows instant messaging between travelers sharing similar context can establish a temporary, ad hoc community and enhance the road trip experience. A prototype was developed and evaluated in various user and field studies. The study's outcomes are relevant for the design of future mobile tourist guides that benefit from community design, social encounters and recommendations.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"126997432","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
T. Camacho, M. Foth, Markus Rittenbruch, A. Rakotonirainy
We studied the ways that urban commuter train passengers experience their journeys. We present the design process and in-situ evaluation of TrainYarn, a mobile app prototype designed to facilitate social interaction between co-located urban train passengers. Through the deployment of the prototype, we sought to probe perceptions of social space with a view to positively impact the assessment of public transport. Our results support that our target users saw value in the use of TrainYarn, perceiving it as emancipatory, in alignment with their communicative needs, and having the ability to transform their perceptions of social space. To further inform future research and practice, we put forward a series of design recommendations.
{"title":"TrainYarn: Probing Perceptions of Social Space in Urban Commuter Trains","authors":"T. Camacho, M. Foth, Markus Rittenbruch, A. Rakotonirainy","doi":"10.1145/2838739.2838760","DOIUrl":"https://doi.org/10.1145/2838739.2838760","url":null,"abstract":"We studied the ways that urban commuter train passengers experience their journeys. We present the design process and in-situ evaluation of TrainYarn, a mobile app prototype designed to facilitate social interaction between co-located urban train passengers. Through the deployment of the prototype, we sought to probe perceptions of social space with a view to positively impact the assessment of public transport. Our results support that our target users saw value in the use of TrainYarn, perceiving it as emancipatory, in alignment with their communicative needs, and having the ability to transform their perceptions of social space. To further inform future research and practice, we put forward a series of design recommendations.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125973191","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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