Chris McCarthy, Joanna Butchart, Michael George, D. Kerr, Hugh Kingsley, A. Scheinberg, L. Sterling
There is increasing interest in the use of socially assistive robots to enhance therapeutic outcomes in paediatric health care. In this paper we report on experiential use of the humanoid 'NAO' robot (Aldebaran Robotics) in a paediatric rehabilitation setting. This forms part of a proposed study assessing the clinical benefits of introducing the NAO as a therapeutic intervention in the rehabilitation program of children with cerebral palsy (CP). This study is in partnership with the rehabilitation clinic of Melbourne's Royal Children's Hospital. Drawing on five months of regular weekly engagement with the rehabilitation clinic, we propose roles and supporting capabilities for the NAO that aim to enhance rehabilitation outcomes for patients and support the typical workflow of therapists. We provide an overview of development work conducted to support these roles, and discuss future work and technical challenges to be addressed in preparation for the study.
{"title":"Robots in Rehab: Towards socially assistive robots for paediatric rehabilitation","authors":"Chris McCarthy, Joanna Butchart, Michael George, D. Kerr, Hugh Kingsley, A. Scheinberg, L. Sterling","doi":"10.1145/2838739.2838791","DOIUrl":"https://doi.org/10.1145/2838739.2838791","url":null,"abstract":"There is increasing interest in the use of socially assistive robots to enhance therapeutic outcomes in paediatric health care. In this paper we report on experiential use of the humanoid 'NAO' robot (Aldebaran Robotics) in a paediatric rehabilitation setting. This forms part of a proposed study assessing the clinical benefits of introducing the NAO as a therapeutic intervention in the rehabilitation program of children with cerebral palsy (CP). This study is in partnership with the rehabilitation clinic of Melbourne's Royal Children's Hospital. Drawing on five months of regular weekly engagement with the rehabilitation clinic, we propose roles and supporting capabilities for the NAO that aim to enhance rehabilitation outcomes for patients and support the typical workflow of therapists. We provide an overview of development work conducted to support these roles, and discuss future work and technical challenges to be addressed in preparation for the study.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"130003941","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In user experience design process, personas development is an expensive endeavor, which often involves allocating resources in an organization for a prolonged period. Design teams working under practical constraints demand increasingly a practical personas development approach. This study presents a novel data-driven personas development method with its root in anthropological research methods of frame elicitation and multidimensional scaling (MDS) analysis. In this paper, we discuss the merits and potential improvements to this new approach with a case study to illustrate its application in a multinational software company.
{"title":"Anthropological User Research: A Data-Driven Approach to Personas Development","authors":"Hang Guo, K. Razikin","doi":"10.1145/2838739.2838816","DOIUrl":"https://doi.org/10.1145/2838739.2838816","url":null,"abstract":"In user experience design process, personas development is an expensive endeavor, which often involves allocating resources in an organization for a prolonged period. Design teams working under practical constraints demand increasingly a practical personas development approach. This study presents a novel data-driven personas development method with its root in anthropological research methods of frame elicitation and multidimensional scaling (MDS) analysis. In this paper, we discuss the merits and potential improvements to this new approach with a case study to illustrate its application in a multinational software company.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"125358168","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Many readers claim that the uptake of ebooks by libraries hampers their information seeking by not affording them the opportunity to browse. Conversely, readers value the convenience of anywhere-anytime access offered by ebooks. This paper aims to examine the impact of book format on borrowing patterns across a book collection. We do this by comparing usage in print and ebook collections from the same library, thus ensuring the same user population and the same discovery system. We discover a number of key differences, including borrowing frequency and number of books borrowed on a single occasion.
{"title":"Down the Superhighway in a Single Tome: Examining the Impact of Book Format on Borrowing Interactions","authors":"Dana Mckay, Wally Smith, Shanton Chang","doi":"10.1145/2838739.2838766","DOIUrl":"https://doi.org/10.1145/2838739.2838766","url":null,"abstract":"Many readers claim that the uptake of ebooks by libraries hampers their information seeking by not affording them the opportunity to browse. Conversely, readers value the convenience of anywhere-anytime access offered by ebooks. This paper aims to examine the impact of book format on borrowing patterns across a book collection. We do this by comparing usage in print and ebook collections from the same library, thus ensuring the same user population and the same discovery system. We discover a number of key differences, including borrowing frequency and number of books borrowed on a single occasion.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121522208","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
'In the wild' testing has been the cornerstone of HCI in past attempts to create large scale social software, such as conference software. Conversely mobile software is frequently tested in a lab environment, thus banishing typical context of use. In this paper we present our attempt at merging the two approaches for conference social software. We tested in the lab, but attempted to replicate some of the social context of field-based testing. We report our learnings and propose future research for this type of hybrid testing.
{"title":"Three is a crowd? Our experience of testing large-scale social software in a usability lab","authors":"Dana Mckay, Kagonya Awori, H. Ferdous","doi":"10.1145/2838739.2838827","DOIUrl":"https://doi.org/10.1145/2838739.2838827","url":null,"abstract":"'In the wild' testing has been the cornerstone of HCI in past attempts to create large scale social software, such as conference software. Conversely mobile software is frequently tested in a lab environment, thus banishing typical context of use. In this paper we present our attempt at merging the two approaches for conference social software. We tested in the lab, but attempted to replicate some of the social context of field-based testing. We report our learnings and propose future research for this type of hybrid testing.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"113933673","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Farrell, Robert T. Tipping, V. Farrell, C. Woodward
Australian Courtrooms are presently under pressure to adopt suitable technologies for evidence presentation in the courtrooms. This decision is to alleviate reliance on increasing volumes of paper based evidence documentation, harness the value of streamlining evidence presentation, reduce the time of trials and consequently increase courtroom availability. This paper discusses the findings of two ethnographic studies of court trial simulation activities held in the County Courts of both NSW and Victoria, where members of the Australian judiciary, including judges, barristers, lawyers, court administrators and law academics participated in criminal trial simulations where all of the evidence was presented with the use of tablet technology. This required the professional members of the judiciary to role-play as jury members, plaintiff, judge, the witness and courtroom administration. The purpose of the study was to demonstrate the capability of tablet technologies in the courtroom to the members of the judiciary community while identifying the requirements and wants of the participants, in order to produce a series of design recommendations for future development. It was found that there were substantially more advantages than just paper saving and reduced time produced from the introduction of technology as well as areas of concern for the judiciary.
{"title":"Trialling the use of Tablets in Australian Courts: The Jury is Still Out...","authors":"G. Farrell, Robert T. Tipping, V. Farrell, C. Woodward","doi":"10.1145/2838739.2838779","DOIUrl":"https://doi.org/10.1145/2838739.2838779","url":null,"abstract":"Australian Courtrooms are presently under pressure to adopt suitable technologies for evidence presentation in the courtrooms. This decision is to alleviate reliance on increasing volumes of paper based evidence documentation, harness the value of streamlining evidence presentation, reduce the time of trials and consequently increase courtroom availability. This paper discusses the findings of two ethnographic studies of court trial simulation activities held in the County Courts of both NSW and Victoria, where members of the Australian judiciary, including judges, barristers, lawyers, court administrators and law academics participated in criminal trial simulations where all of the evidence was presented with the use of tablet technology. This required the professional members of the judiciary to role-play as jury members, plaintiff, judge, the witness and courtroom administration. The purpose of the study was to demonstrate the capability of tablet technologies in the courtroom to the members of the judiciary community while identifying the requirements and wants of the participants, in order to produce a series of design recommendations for future development. It was found that there were substantially more advantages than just paper saving and reduced time produced from the introduction of technology as well as areas of concern for the judiciary.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"121637385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Adolescence is an important developmental period for physical, cognitive, social and emotional development when a wide range of health problems and risky health-related behaviours may emerge and co-occur. General Practitioners (GPs) are ideally positioned to deliver preventive health and early intervention as part of young people's routine health care. A quick and effective way for GPs to identify areas of concern is through technology-based health screening tools, which are acceptable to young people and facilitate self-disclosure about sensitive topics. Despite these advantages, the rate of using this technology remains low. This is the first study that involves all end users and stakeholders in the design of a health screening technology for young people in general practice settings. Our rich findings on the design needs and concerns of young people, GPs, practice staff and parents regarding technologies for health communication will be useful to any researchers and practitioners designing health technologies in a general practice setting.
{"title":"Designing a health screening tool to help young people communicate with their general practitioner","authors":"M. Webb, L. Sanci, S. Kauer, G. Wadley","doi":"10.1145/2838739.2838756","DOIUrl":"https://doi.org/10.1145/2838739.2838756","url":null,"abstract":"Adolescence is an important developmental period for physical, cognitive, social and emotional development when a wide range of health problems and risky health-related behaviours may emerge and co-occur. General Practitioners (GPs) are ideally positioned to deliver preventive health and early intervention as part of young people's routine health care. A quick and effective way for GPs to identify areas of concern is through technology-based health screening tools, which are acceptable to young people and facilitate self-disclosure about sensitive topics. Despite these advantages, the rate of using this technology remains low. This is the first study that involves all end users and stakeholders in the design of a health screening technology for young people in general practice settings. Our rich findings on the design needs and concerns of young people, GPs, practice staff and parents regarding technologies for health communication will be useful to any researchers and practitioners designing health technologies in a general practice setting.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122511653","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ethics is emerging as a key issue for HCI researchers working in increasingly sensitive and complex settings. New technologies are now designed and evaluated in settings with vulnerable or marginalised participants, which can be emotionally challenging for researchers and give rise to complex ethical dilemmas that are highly contextualized and difficult to plan for. Further, discrepancies may arise between the structured processes of formal ethics approval in universities and other organisations and the realities of HCI fieldwork 'in the wild'. This workshop builds on our CHI 2015 workshop, providing an opportunity for HCI researchers and others to communally reflect on ethical encounters in HCI research. We particularly focus on situational ethics, researcher wellbeing, maintaining boundaries around the research, issues of consent and participation, and ethical issues arising from the disruption that new technologies cause. We aim to develop a handbook of practical lessons arising from ethical issues encountered in HCI research in sensitive and complex settings.
{"title":"Ethical Encounters: HCI Research in Sensitive and Complex Settings","authors":"H. Davis, Jenny Waycott","doi":"10.1145/2838739.2838834","DOIUrl":"https://doi.org/10.1145/2838739.2838834","url":null,"abstract":"Ethics is emerging as a key issue for HCI researchers working in increasingly sensitive and complex settings. New technologies are now designed and evaluated in settings with vulnerable or marginalised participants, which can be emotionally challenging for researchers and give rise to complex ethical dilemmas that are highly contextualized and difficult to plan for. Further, discrepancies may arise between the structured processes of formal ethics approval in universities and other organisations and the realities of HCI fieldwork 'in the wild'. This workshop builds on our CHI 2015 workshop, providing an opportunity for HCI researchers and others to communally reflect on ethical encounters in HCI research. We particularly focus on situational ethics, researcher wellbeing, maintaining boundaries around the research, issues of consent and participation, and ethical issues arising from the disruption that new technologies cause. We aim to develop a handbook of practical lessons arising from ethical issues encountered in HCI research in sensitive and complex settings.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133852452","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper presents a symbolic-based phatic technology system. In contrast to previous work, which explored phatic technology as abstract-, object-, and behavior-based system, we designed Fyro as a symbolic-based system inspired by the symbolic use of fire in the ritual of lighting up a candle when thinking of loved ones. When a user lights up a candle in Fyro, a heart-shaped light on a remote Fyro is turned on, and it stays on as long as the candle in the other Fyro is burning. As a precursor to deploying Fyro in domestic settings, we demonstrated it in two future technology workshops to elicit user feedback. Data were analysed using affinity diagram. Although previous research indicates that users project their own context to create meanings in phatic interactions, our results show that symbolic universal traditions may be innovated to extend its meaning into such interactions.
{"title":"Fyro: A Symbolic-Based Phatic Technology","authors":"Hanif Baharin, S. Khalidi","doi":"10.1145/2838739.2838795","DOIUrl":"https://doi.org/10.1145/2838739.2838795","url":null,"abstract":"This paper presents a symbolic-based phatic technology system. In contrast to previous work, which explored phatic technology as abstract-, object-, and behavior-based system, we designed Fyro as a symbolic-based system inspired by the symbolic use of fire in the ritual of lighting up a candle when thinking of loved ones. When a user lights up a candle in Fyro, a heart-shaped light on a remote Fyro is turned on, and it stays on as long as the candle in the other Fyro is burning. As a precursor to deploying Fyro in domestic settings, we demonstrated it in two future technology workshops to elicit user feedback. Data were analysed using affinity diagram. Although previous research indicates that users project their own context to create meanings in phatic interactions, our results show that symbolic universal traditions may be innovated to extend its meaning into such interactions.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"115696067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This paper addresses the problem of mastering the complexity of interacting with a large set of applications on smartphones. In one hand, number of applications increases. In the other hand, screen size reduces. To tackle this paradoxical evolution, we investigate adaptive user interfaces. We assume that it is possible to predict the applications of interest for a user in a given situation. Based on this hypothesis, our challenge is to accelerate user interaction when prediction is correct, without penalizing it when prediction is wrong. The paper proposes the concept of Evanescent Adaptation. The principle is a two-layer based representation: the predicted items (first layer) are displayed above the full list of items (second layer). The first layer is said to be evanescent in the sense that it automatically disappears progressively. The paper claims for putting this disappearing process under the control of the end-user. Thereby the user can close the first-layer as soon as s/he perceives prediction as irrelevant.
{"title":"Evanescent Adaptation on Small Screens","authors":"Sara Bouzit, D. Chêne, Gaëlle Calvary","doi":"10.1145/2838739.2838749","DOIUrl":"https://doi.org/10.1145/2838739.2838749","url":null,"abstract":"This paper addresses the problem of mastering the complexity of interacting with a large set of applications on smartphones. In one hand, number of applications increases. In the other hand, screen size reduces. To tackle this paradoxical evolution, we investigate adaptive user interfaces. We assume that it is possible to predict the applications of interest for a user in a given situation. Based on this hypothesis, our challenge is to accelerate user interaction when prediction is correct, without penalizing it when prediction is wrong. The paper proposes the concept of Evanescent Adaptation. The principle is a two-layer based representation: the predicted items (first layer) are displayed above the full list of items (second layer). The first layer is said to be evanescent in the sense that it automatically disappears progressively. The paper claims for putting this disappearing process under the control of the end-user. Thereby the user can close the first-layer as soon as s/he perceives prediction as irrelevant.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114845082","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ine Mols, Mendel Broekhuijsen, E. V. D. Hoven, P. Markopoulos, Berry Eggen
By capturing our experiences we often strive to better remember them in the future. However, the act of media capturing also influences these same experiences in the present, an area which is underexplored. This paper describes a study with the aim to inform the design of novel media capturing strategies. Adopting an approach of defamiliarization based on intervention and reflection, we strive to gain insights in the influences of future capturing technologies on the experience of a day out. We conducted an exploratory study in which 28 students went on a day out and used a variety of capturing strategies. Individual and group reflections on the experience during this day identified several important aspects that media capturing influences: engagement, perception & attention and social activity. The paper concludes with implications for design and proposes three potential future directions for media capturing, that instead of disturbing the moment enhance the experience.
{"title":"Do We Ruin the Moment? Exploring the Design of Novel Capturing Technologies","authors":"Ine Mols, Mendel Broekhuijsen, E. V. D. Hoven, P. Markopoulos, Berry Eggen","doi":"10.1145/2838739.2838758","DOIUrl":"https://doi.org/10.1145/2838739.2838758","url":null,"abstract":"By capturing our experiences we often strive to better remember them in the future. However, the act of media capturing also influences these same experiences in the present, an area which is underexplored. This paper describes a study with the aim to inform the design of novel media capturing strategies. Adopting an approach of defamiliarization based on intervention and reflection, we strive to gain insights in the influences of future capturing technologies on the experience of a day out. We conducted an exploratory study in which 28 students went on a day out and used a variety of capturing strategies. Individual and group reflections on the experience during this day identified several important aspects that media capturing influences: engagement, perception & attention and social activity. The paper concludes with implications for design and proposes three potential future directions for media capturing, that instead of disturbing the moment enhance the experience.","PeriodicalId":364334,"journal":{"name":"Proceedings of the Annual Meeting of the Australian Special Interest Group for Computer Human Interaction","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2015-12-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"117064434","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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