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Mobile Banking Services and Customer satisfaction with reference to ICICI Bank - A Study 参考ICICI银行的手机银行服务和客户满意度-一项研究
Pub Date : 2019-04-01 DOI: 10.34293/COMMERCE.V7I2.345
H. Bai
This paper is designed to study the extent of the recent developments in the mobile banking system in India.,to know the optimistic and pessimistic influence of mobile banking on the customers of ICICI bank. For the purpose of study, the researcher has selected 50 respondents who have familiar with the modern technology of mobile banking. It particularly focused on the problems or the benefits availed from the mobile banking provided by ICICI bank. All levels of customers were surveyed by using questionnaire and the level of satisfaction or dissatisfaction from the mobile banking was studied. Finally the detail information about the benefits they had received were also considered. A small attempt have been made to understand the benefits of the mobile banking and also the limitation of mobile banking was studied with reference to ICICI Bank. Finally, it makes an attempt to offer suggestions to the bank to educate much more about mobile banking to its customer. This paper is designed to study the extent of the recent developments in the mobile banking system in India., to know the optimistic and pessimistic influence of mobile banking on the customers of ICICI bank. For the purpose of study, the researcher has selected 50 respondents who have familiar with the modern technology of mobile banking. It particularly focused on the problems or the benefits availed from the mobile banking provided by ICICI bank. All levels of customers were surveyed by using questionnaire and the level of satisfaction or dissatisfaction from the mobile banking was studied. Finally the detail information about the benefits they had received were also considered. A small attempt have been made to understand the benefits of the mobile banking and also the limitation of mobile banking was studied with reference to ICICI Bank. Finally, it makes an attempt to offer suggestions to the bank to educate much more about mobile banking to its customer.
本文旨在研究印度移动银行系统最近发展的程度。,了解手机银行对ICICI银行客户的乐观和悲观影响。为了研究的目的,研究者选择了50名熟悉现代手机银行技术的受访者。它特别关注由ICICI银行提供的移动银行所带来的问题或好处。采用问卷调查的方式对各级客户进行调查,并对手机银行的满意或不满意程度进行了研究。最后,还审议了关于他们所得到的福利的详细资料。已经做了一个小的尝试,以了解手机银行的好处,也研究了手机银行的局限性,参考ICICI银行。最后,它试图为银行提供建议,以对其客户进行更多关于手机银行的教育。本文旨在研究印度移动银行系统最近发展的程度。,了解手机银行对ICICI银行客户的乐观和悲观影响。为了研究的目的,研究者选择了50名熟悉现代手机银行技术的受访者。它特别关注由ICICI银行提供的移动银行所带来的问题或好处。采用问卷调查的方式对各级客户进行调查,并对手机银行的满意或不满意程度进行了研究。最后,还审议了关于他们所得到的福利的详细资料。已经做了一个小的尝试,以了解手机银行的好处,也研究了手机银行的局限性,参考ICICI银行。最后,它试图为银行提供建议,以对其客户进行更多关于手机银行的教育。
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引用次数: 5
Globalization and Health – A Conceptual Framework 全球化与健康——一个概念框架
Pub Date : 1900-01-01 DOI: 10.34293/commerce.v8i1.830
Anju Gupta
Globalization is the key trial for public health care and fundamental health protection, given the links between globalization and health care, which are very complicated today, the stress frequently being on developing countries, in which group is also Croatia. Although there are various papers available on this subject, it is necessary to provide an institutional structure for the assessment of direct and indirect health impacts of several appearances of globalization. Therefore, this paper presents a conceptual frame between health care and globalization based on the movements of David Woodward and Nick Drager, including the mission to serve as a guideline for the construction of existing papers in this field, as well as the search for new cognitions, which can ultimately 6to the growth of national policies on health. When we talk about the conceptual structure, then, by all means, we need to pay consideration to the secondary effects on health, as well as the direct impact on the population on the level of particular risk factors on health and the wellness care system as a whole. The paper will pay appropriate attention to the overall objectives of the activities to optimize the health effects of economic globalization.
全球化是公共保健和基本健康保护的关键试验,因为全球化与保健之间的联系今天非常复杂,重点往往放在发展中国家,克罗地亚也是发展中国家之一。虽然关于这个问题有各种各样的论文,但有必要提供一种体制结构,以评估全球化的若干表象对健康的直接和间接影响。因此,本文以David Woodward和Nick Drager的运动为基础,提出了一个医疗保健与全球化之间的概念框架,包括作为构建该领域现有论文的指导方针,以及寻找新的认知,最终可以促进国家卫生政策的发展。当我们谈论概念结构时,那么,无论如何,我们都需要考虑到对健康的次要影响,以及对人口的直接影响,特别是对健康和整个健康保健系统的风险因素。本文将适当注意活动的总体目标,以优化经济全球化对健康的影响。
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引用次数: 1
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Shanlax International Journal of Commerce
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