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The Effects of Total Quality Management through Knowledge Management as a Mediator on Company Sustainability in Saudi Arabian Pharmaceutical Industry 以知识管理为中介的全面质量管理对沙特阿拉伯制药行业公司可持续性的影响
Q4 Business, Management and Accounting Pub Date : 2023-08-28 DOI: 10.5539/ijbm.v18n5p112
Mohammed Abdul Raheem A. Yaseen
One of the most difficult problems in successful organizations is company sustainability, which is constantly one of the key worries of top managers. Total quality management (TQM), in particular, is regarded as one of the most crucial measures of sustainability, underscoring the significance of quality management in enterprises. Without also putting an emphasis on consumers, leadership, and process management, sustainability cannot fulfill its key sub-parameters—including "economic and social sustainability"—by relying just on the value of "knowledge creation and knowledge sharing". Accordingly, this study aims to examine the effects of TQM through Knowledge management (KM) as a mediator on company sustainability (CS) in various reputable pharmaceutical companies in Saudi Arabia. Data was gathered from managers, supervisors, and deputies of different departments from various organizational levels through a questionnaire. Applications of the software SPSS were used to analyze the data. The findings of this study verify KM and its sub-variables, including "knowledge creation and sharing" in addition to showing the beneficial benefits of TQM on businesses' sustainability. Additionally, they confirm that "knowledge creation and knowledge sharing" in organizations have a mediating role in the effects of TQM on the CS.
成功组织中最困难的问题之一是公司的可持续性,这一直是高层管理者的主要担忧之一。特别是全面质量管理(TQM)被认为是可持续发展最关键的措施之一,强调了质量管理在企业中的重要性。如果不重视消费者、领导力和流程管理,仅仅依靠“知识创造和知识共享”的价值,可持续性就无法实现其关键的子参数——包括“经济和社会可持续性”。因此,本研究旨在检验全面质量管理通过知识管理(KM)作为中介对公司可持续性(CS)的影响在沙特阿拉伯各知名制药公司。通过问卷调查的方式,从不同组织层次的不同部门的经理、主管和代表中收集数据。应用SPSS软件对数据进行分析。本研究的结果验证了知识管理及其子变量,包括“知识创造和共享”,此外还显示了全面质量管理对企业可持续性的有益影响。此外,他们证实了组织中的“知识创造和知识共享”在TQM对CS的影响中具有中介作用。
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引用次数: 0
Systematic Review of Decision-Making Tools, Alternatives and Criteria in Urban Solid Waste Management 城市固体废物管理决策工具、替代方案和标准的系统回顾
Q4 Business, Management and Accounting Pub Date : 2023-08-20 DOI: 10.5539/ijbm.v18n5p82
A. Alvarenga, A. A. S. Pereira, E. G. Salgado
This scientific article provides a comprehensive review of the main tools and criteria employed in Municipal Solid Waste Management (MSWM) for achieving sustainable waste management. The objective of this study was to evaluate the most effective technology or combination of technologies for treating urban solid waste, along with the most used methodology for selecting such technologies. To achieve this, we conducted a systematic review of the literature, carefully selected relevant articles, and compiled data from various criteria studied to facilitate a comprehensive discussion and evaluation of the findings. The article evaluates the main tools and their combinations used in aiding decision-making in MSWM, in accordance with the objectives of the decision. The benefits of integrated waste management are highlighted, along with the challenges associated with its implementation. These challenges are inherent in each situation and must be evaluated individually, based on their characteristics. Optimizing sustainability criteria in MSWM can be achieved by searching for a technology implementation sequence. The article also synthesizes the frequency of each MSWM technology, such as landfill, incineration, anaerobic digestion, composting, gasification, pyrolysis, and recycling, being selected in decision-making in the literature. Furthermore, an analysis of the environmental, economic, social, technical, political, and administrative criteria and their sub-criteria in MSWM is carried out. It has been observed that Analytic Hierarchy Process and Life Cycle Assessment are the primary tools involved in multicriteria decision-making for Municipal Solid Waste Management (MSWM). Moreover, these tools demonstrate ease of integration with other methods, showcasing their flexibility and comprehensiveness. While the combination of MSWM technologies is a common goal in the studies examined, integrating a larger number of technologies poses challenges. Finally, the most frequently studied criteria in MSWM, in descending order of frequency, are environmental, economic, social, technical, and political/legislative/administrative aspects. Therefore, it is crucial to explore the less frequently studied criteria to overcome barriers and establish a more sustainable management approach for urban solid waste. In conclusion, the article suggests future work, including the development of a model that assists in the technology implementation sequence and assessing the feasibility of integrating the largest number of MSWM technologies. Although gaps exist in the literature on MSW issues and potential solutions, this review provides valuable information for decision-makers in MSW planning and in the search for scenarios that demonstrate superior performance.
这篇科学文章提供了城市固体废物管理(MSWM)中用于实现可持续废物管理的主要工具和标准的全面审查。这项研究的目的是评价处理城市固体废物的最有效技术或技术组合,以及选择这些技术时最常用的方法。为了实现这一目标,我们对文献进行了系统的回顾,仔细选择了相关文章,并从各种标准中收集数据,以促进对研究结果的全面讨论和评估。根据决策的目标,本文评估了用于辅助MSWM决策的主要工具及其组合。强调了综合废物管理的好处,以及与实施有关的挑战。这些挑战在每种情况下都是固有的,必须根据其特点进行单独评估。通过寻找技术实施顺序,可以实现MSWM可持续性标准的优化。本文还综合了文献中在决策中选择的填埋、焚烧、厌氧消化、堆肥、气化、热解、回收等各城市生活垃圾处理技术的频率。此外,本文还分析了MSWM的环境、经济、社会、技术、政治和行政标准及其子标准。研究发现,层次分析法和生命周期评价是城市生活垃圾管理多准则决策的主要工具。此外,这些工具展示了与其他方法集成的便利性,展示了它们的灵活性和全面性。虽然MSWM技术的组合是研究的共同目标,但整合更多的技术会带来挑战。最后,MSWM中最常研究的标准,按频率降序排列,是环境、经济、社会、技术和政治/立法/行政方面。因此,探索较少研究的标准以克服障碍并建立更可持续的城市固体废物管理方法至关重要。最后,本文提出了未来的工作建议,包括开发一个有助于技术实施顺序的模型,以及评估整合最大量MSWM技术的可行性。尽管关于城市固体废物问题和潜在解决方案的文献存在差距,但本综述为城市固体废物规划和寻找表现优异的方案的决策者提供了有价值的信息。
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引用次数: 0
Credit Constraints and Bank Failures: A Macroprudential Perspective on the U.S. Commercial Banking Sector 信贷约束与银行倒闭:美国商业银行业的宏观审慎视角
Q4 Business, Management and Accounting Pub Date : 2023-08-20 DOI: 10.5539/ijbm.v18n5p100
Ujjal Chatterjee, John M. Downs, Aref Hervani, Joseph J. French
We examine the impact of economy wide credit tightening on bank failures and investigate the relationship between bank failures and tighter monetary policy while accounting for bank balance sheet variables. Using a sample of U.S. banks from 1984 to 2020, we find the following: i) increases in corporate credit spreads lead to a significant increase in aggregate bank failures; ii) lower aggregate bank return on equity and higher allowances for loan losses are associated with a higher incidence of bank failures; iii) no robust evidence suggesting that tighter monetary policy drives higher bank failures. Finally, we show that lower bank failures, contraction in corporate credit spreads, higher bank profitability, and higher stock market returns contribute to higher economic growth, highlighting the interconnectedness of banking, stock markets, credit availability, and the macro-economy. These results may have potential macro-prudential policy implications.
我们研究了经济范围内信贷紧缩对银行倒闭的影响,并在考虑银行资产负债表变量的同时,研究了银行倒闭与紧缩货币政策之间的关系。利用1984年至2020年美国银行的样本,我们发现:1)企业信贷息差的扩大导致银行破产总数的显著增加;Ii)较低的银行总股本回报率和较高的贷款损失准备金与较高的银行倒闭发生率相关;Iii)没有强有力的证据表明收紧货币政策会导致更多的银行倒闭。最后,我们表明,较低的银行倒闭率、企业信贷息差的收缩、较高的银行盈利能力和较高的股市回报有助于更高的经济增长,突出了银行、股市、信贷可获得性和宏观经济之间的相互联系。这些结果可能对宏观审慎政策产生潜在影响。
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引用次数: 0
Research on the Effectiveness Evaluation of Internal Control in Internet Enterprises: Taking Rongtai Group as An Example 互联网企业内部控制有效性评价研究——以荣泰集团为例
Q4 Business, Management and Accounting Pub Date : 2023-08-07 DOI: 10.56028/ijbm.1.3.1.2023
Mingming Wang, Fanrui Kong
With the acceleration of the global process of the Internet economy, opportunities and risks in the external environment have significantly increased. The most basic prerequisite for enterprises to seize the wave of the times is to achieve their goals, and effective internal control is the most reasonable and effective guarantee for their own operations. This article takes Guangdong Rongtai Industrial Co., Ltd. as the research object, sets internal control evaluation indicators applicable to internet enterprises, evaluates the data of Rongtai Company, identifies problems in internal environment, risk management, information and communication, internal supervision, and proposes corresponding improvement measures.
随着互联网经济全球化进程的加快,外部环境中的机遇和风险显著增加。企业要抓住时代的浪潮,最基本的前提是实现自己的目标,而有效的内部控制是自身经营最合理有效的保障。本文以广东融泰实业有限公司为研究对象,设定适用于互联网企业的内部控制评价指标,对融泰公司的数据进行评价,找出内部环境、风险管理、信息沟通、内部监督等方面存在的问题,并提出相应的改进措施。
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引用次数: 0
Reviewer Acknowledgements for International Journal of Business and Management, Vol. 18 No. 4 《International Journal of Business and Management》,Vol. 18 No. 4
Q4 Business, Management and Accounting Pub Date : 2023-07-31 DOI: 10.5539/ijbm.v18n4p228
Stephen Lee
Reviewer Acknowledgements for International Journal of Business and Management, Vol. 18 No. 4, August 2023
《国际商业与管理杂志》,Vol. 18 No. 4, 2023年8月
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引用次数: 0
Sequential versus Simultaneous: The Variety-Seeking in Gift Giving 顺序与同步:送礼中的多样性追求
Q4 Business, Management and Accounting Pub Date : 2023-07-30 DOI: 10.5539/ijbm.v18n5p72
Cláudio Hoffmann Sampaio, Carolina Brun Ruga
Gift giving is an exchange that occurs since the beginning of civilization. It has a social, economic, and communication role (Belk, 1976). It is a complex act that involves many agents and factors, like gift giver and gift receiver preferences, the relationship between them, and the context where the gift is exchanged. The critical point in gift giving is to elevate receiver preferences without losing identity and keep a focus on the relationship (Liu, Dallas, & Fitzsimons, 2019). Nowadays, gift giving represents an essential part of Brazilian economics and culture (CNDL, 2019; 2020). This paper has an objective to understand how the offer framing effect, which suggests that the way a product is offered to a decision-maker and the number of choices this person performs, may impact the decision made (Mittelman, Andrade, Chattopadhyap, & Brendl, 2014), and how the social closeness between givers and receivers affects variety-seeking in gift giving situations. Through an experimental study, this paper found that social closeness influences variety-seeking, when givers and receivers are closer (distant) the choices are less (more) varied. It is also found that the relation between social closeness and variety-seeking depends on the way the choice is done (sequential or simultaneous) since this relation only happened when the choice was not sequential. Furthermore, preference uncertainty is a possible explanation for the main relation.
赠送礼物是一种自文明开始以来就存在的交换行为。它具有社会、经济和沟通的作用(Belk, 1976)。这是一个复杂的行为,涉及许多因素和因素,比如送礼者和受礼者的偏好,他们之间的关系,以及礼物交换的环境。送礼的关键点是在不失去身份的情况下提高收礼者的偏好,并保持对关系的关注(Liu, Dallas, & Fitzsimons, 2019)。如今,送礼是巴西经济和文化的重要组成部分(CNDL, 2019;2020)。本文的目标是了解要约框架效应,即向决策者提供产品的方式和这个人所做的选择的数量,如何影响决策(Mittelman, Andrade, Chattopadhyap, & Brendl, 2014),以及送礼者和受礼者之间的社会亲密度如何影响送礼情况下的多样性寻求。通过实验研究,本文发现社会亲密度影响多样性寻求,当给予者和接受者更近(远)时,选择的多样性更少(多)。研究还发现,社会亲密度和多样性寻求之间的关系取决于选择的方式(顺序或同时),因为这种关系只发生在选择不是顺序的情况下。此外,偏好不确定性是主要关系的可能解释。
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引用次数: 0
Strategic Plan Audits: Structure and Expected Outcomes 战略计划审计:结构和预期结果
Q4 Business, Management and Accounting Pub Date : 2023-07-30 DOI: 10.5539/ijbm.v18n5p43
D. Auld
A strategic audit is an objective review and evaluation of a strategic plan (or set of plans) that have been put into motion by senior leaders and key stakeholders designed to meet an organization’s future objective. [CMOE, 2023] How such an audit is executed will have a direct impact on the ultimate value of the exercise. In this paper, we examine and discuss the structure of a strategic audit, the context in which the audit is conducted, frequency of audits and the application of simple tools to focus and audit. Future empirical research on the topic of strategic audits would shed light on the usefulness of such audits although the ability of obtain pertinent information and data to undertake such analysis in the for-profit sector would be challenging.
战略审计是对战略计划(或一系列计划)的客观审查和评价,这些计划已由高层领导和关键利益相关者实施,旨在实现组织的未来目标。[CMOE, 2023]如何执行此类审计将直接影响审计工作的最终价值。在本文中,我们研究并讨论了战略审计的结构、审计进行的背景、审计的频率以及简单工具的应用。未来关于战略审计专题的实证研究将阐明这种审计的有用性,尽管在营利部门获得进行这种分析的有关资料和数据的能力将具有挑战性。
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引用次数: 0
Local Centers and Their Connectivity: Globalization and the Need of Centralization 地方中心及其连通性:全球化与集中化的需要
Q4 Business, Management and Accounting Pub Date : 2023-07-30 DOI: 10.5539/ijbm.v18n5p16
Filipe Pohlmann Gonzaga
This paper investigates the multifaceted implications of globalization on global production networks, education, and climate change. Globalization has engendered the seamless movement of capital, goods, and ideas worldwide, concentrating economic activities in specific regions. This phenomenon yields advantages such as knowledge exchange and access to new markets, but also poses challenges such as intensified competition. The globalization of production networks profoundly affects education, demanding individuals to possess technical expertise, digital literacy, and intercultural proficiencies in response to evolving labor market needs. Despite digital connectivity, knowledge acquisition remains predominantly localized, thereby emphasizing the delicate balance between digital accessibility and localized educational attainment. Furthermore, global production networks bear significant consequences for climate change, as material and energy flows transcend geographic boundaries, exacerbating environmental impacts. The adoption of sustainable practices and robust environmental regulations assumes paramount importance in mitigating these effects. However, the challenge persists in externalizing environmental and social costs. By comprehending the intricate interdependencies and complexities inherent in globalization, we can navigate the opportunities and address the challenges posed by global production networks.
本文探讨了全球化对全球生产网络、教育和气候变化的多方面影响。全球化使资本、商品和思想在世界范围内无缝流动,使经济活动集中在特定地区。这种现象带来了知识交流和进入新市场等优势,但也带来了竞争加剧等挑战。生产网络的全球化深刻地影响着教育,要求个人具备技术专长、数字素养和跨文化熟练程度,以应对不断变化的劳动力市场需求。尽管有数字连接,但知识获取仍然主要是本地化的,因此强调了数字可及性与本地化教育成就之间的微妙平衡。此外,全球生产网络对气候变化产生了重大影响,因为物质和能源流动超越了地理界限,加剧了对环境的影响。采用可持续做法和强有力的环境法规对减轻这些影响至关重要。然而,在环境和社会成本外部化方面仍然存在挑战。通过理解全球化所固有的错综复杂的相互依赖关系和复杂性,我们可以把握机遇,应对全球生产网络带来的挑战。
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引用次数: 0
Developing an Instrument That Explores Customers’ Experience with Banking E-Services during the COVID‐19 Pandemic in Saudi Arabia 开发一种工具,探索沙特阿拉伯COVID - 19大流行期间客户使用银行电子服务的体验
Q4 Business, Management and Accounting Pub Date : 2023-07-30 DOI: 10.5539/ijbm.v18n5p23
Sager Alharthi
This study aims to develop a research instrument that measures e-banking customers’ experience of online banking services. In addition, the study aims to validate and define the newly developed instrument and to explore the factors influencing customers’ experiences with banking e-services in Saudi Arabia. An electronic database search was used to formulate a new questionnaire to address the study’s main themes (constructs). Experts provided face and content validity, and items that failed to contribute to an explanation of the study concepts were excluded. The first draft contained 10 themes and 78 items, but once the questionnaire’s conceptual framework had been clearly defined, the number of items was reduced to 75. The questionnaire represents customers’ experiences with the banking e-service, and it provides researchers and experts with a tool for assessing the factors that influence the promotion of e-services in the banking sector.
本研究旨在开发一种测量电子银行客户对网上银行服务体验的研究工具。此外,本研究旨在验证和定义新开发的工具,并探讨影响沙特阿拉伯客户使用银行电子服务体验的因素。使用电子数据库检索来制定新的问卷,以解决研究的主要主题(结构)。专家提供了表面效度和内容效度,无法解释研究概念的项目被排除在外。初稿载有10个主题和78个项目,但一旦调查表的概念框架得到明确界定,项目数量就减少到75个。调查表反映了客户对银行电子服务的体验,并为研究人员和专家提供了一种工具,用于评估影响银行部门推广电子服务的因素。
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引用次数: 0
Predicting the Evolution of Literature on Industrial Symbiosis Using Topic Modeling 用主题模型预测产业共生文献的演变
Q4 Business, Management and Accounting Pub Date : 2023-07-30 DOI: 10.5539/ijbm.v18n5p1
A. Sorrentini, M. Valeri, Francesca Sorrentini, A. Russo
The aim of this literature review is to suggest future research on industrial symbiosis. This study is based on the analysis of the latent topics related with the industrial symbiosis found in a collection of 611 scientific articles retrieved from Web of Science on 2022/3/11. Our research process applies the topic modelling technique, which allows the grouping of documents that discuss similar topics, even if these topics are not explicitly mentioned in the documents themselves The initial classification of the existing body of works made it possible to identify current trends and developments in the field and the most promising lines of future research. Specifically, we identified 12 themes, which we characterised with a short sentence rather than a single label. Among the 12 themes, we have highlighted those that are attracting increasing attention from scholars, while others are declining or remaining stable over time.
本文的目的是对工业共生的未来研究提出建议。本研究是基于对Web of Science于2012/22/3/11检索的611篇科学论文中与产业共生相关的潜在主题进行分析。我们的研究过程应用了主题建模技术,该技术允许对讨论类似主题的文件进行分组,即使这些主题在文件本身中没有明确提到。对现有作品的初步分类使得确定该领域的当前趋势和发展以及未来研究最有希望的方向成为可能。具体来说,我们确定了12个主题,我们用简短的句子而不是单一的标签来描述它们。在12个主题中,我们强调了那些越来越受到学者关注的主题,而其他主题则随着时间的推移而下降或保持稳定。
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引用次数: 0
期刊
International Journal of Business and Management Science
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