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Journal of business continuity & emergency planning最新文献

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Editorial. 社论。
Q3 Medicine Pub Date : 2023-01-01
Lyndon Bird
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引用次数: 0
Using enterprise risk management to strengthen organisational resiliency : One institution's story. 利用企业风险管理加强组织弹性:一个机构的故事。
Q3 Medicine Pub Date : 2023-01-01
Melanie J Lucht

This paper discusses how Carnegie Mellon University launched a cyclical enterprise risk management framework that incorporates both emergency preparedness and response and business continuity into its purview, to deliver greater organisational resiliency. The paper goes on to describe the governance structure that defines roles and responsibilities throughout the organisation, before discussing how faculty, staff and students are engaged and educated to sense risks, and to collaborate with leadership at all levels in prioritising risks for deep-dive assessments and employing feedback loops to support continuous process improvement. As the paper will show, these cyclical practices support organisational resiliency and a greater sense of risk consciousness.

本文讨论了卡内基梅隆大学如何启动一个周期性企业风险管理框架,该框架将应急准备和响应以及业务连续性纳入其职权范围,以提供更大的组织弹性。论文接着描述了整个组织中定义角色和责任的治理结构,然后讨论了如何让教职员工和学生参与和教育,以感知风险,并与各级领导合作,优先考虑风险,进行深入评估,并利用反馈循环来支持持续的流程改进。正如本文将展示的那样,这些周期性实践支持组织弹性和更强的风险意识。
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引用次数: 0
Assessing and complying with regulatory oversight on utility performance. 评估和遵守公用事业绩效的监管监督。
Q3 Medicine Pub Date : 2023-01-01
Gregory Eddy, Jonathan Pease, Cassandra Johnston

This paper emphasises the importance of - and the complexity inherent in - the navigation of regulatory oversight and legal requirements in the area of electric utility performance. With a particular focus on utility companies in New York State, it discusses recent measures taken to adapt to the changing demands of regulatory compliance.

本文强调了在电力公用事业绩效领域进行监管和法律要求导航的重要性及其内在的复杂性。本文特别关注纽约州的公用事业公司,讨论了最近为适应不断变化的法规遵从性需求而采取的措施。
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引用次数: 0
Tips for managing a remote workforce. 管理远程员工的技巧。
Q3 Medicine Pub Date : 2023-01-01
Cary Jasgur

With the initial disruption of COVID-19 now settling down, organisations are finding themselves in a new situation, where some of their previously onsite workforce is now fully remote or working according to a hybrid model of onsite and remote work, and some new employees have been hired as fully remote. This new model of dispersed employees presents managers, supervisors and leaders with fresh challenges when it comes to checking in on employees and providing them with the guidance, they need to perform their daily functions. This paper supplies key tips for the successful management of remote workforces. As well as how to balance the team dynamic with employees in multiple locations and differing work types, such as, fully remote, hybrid and onsite, the paper will also explore the use of various technologies and methods for ensuring employees are working to the best of their ability and continue to be content and productive in whatever environment they find themselves working.

随着COVID-19的初步破坏现在已经稳定下来,组织发现自己处于一种新的情况,他们以前的一些现场员工现在完全远程工作或根据现场和远程工作的混合模式工作,一些新员工被聘为完全远程工作。这种分散员工的新模式给经理、主管和领导带来了新的挑战,他们需要检查员工并为他们提供执行日常职能所需的指导。本文提供了成功管理远程员工的关键技巧。以及如何平衡团队动态与员工在多个地点和不同的工作类型,如,完全远程,混合和现场,本文还将探讨使用各种技术和方法,以确保员工工作到最好的能力,并继续满足和富有成效的环境中,他们发现自己的工作。
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引用次数: 0
Assessing disaster recovery programme maturity : A practical approach. 评估灾后恢复方案的成熟度:一种实用方法。
Q3 Medicine Pub Date : 2023-01-01
Kevin Finch

The process of measuring the overall maturity of a disaster recovery programme can be accomplished by measuring the maturity of the individual processes that make up the programme, and then looking at the results in aggregate. For each process, two aspects require particular attention: the maturity of the process itself, and the extent to which the process is utilised through the organisation as a whole. This paper discusses the process of measuring process maturity, and outlines a practical methodology for applying that process to the appraisal of disaster recovery programmes. It discusses the importance of looking at how widespread different disaster recovery processes are in the business, and outlines a practical approach to conducting programme appraisals.

度量灾难恢复计划的总体成熟度的过程可以通过度量组成该计划的各个过程的成熟度来完成,然后查看总体结果。对于每个过程,有两个方面需要特别注意:过程本身的成熟度,以及过程在整个组织中被利用的程度。本文讨论了测量过程成熟度的过程,并概述了将该过程应用于评估灾难恢复计划的实用方法。它讨论了考察不同的灾难恢复过程在业务中的广泛程度的重要性,并概述了开展方案评估的实用方法。
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引用次数: 0
Turning islands into bridges: Communitybased response after a catastrophic earthquake. 把岛屿变成桥梁:灾难性地震后基于社区的反应。
Q3 Medicine Pub Date : 2023-01-01
Consuelo Crow, Lucia Schmit

The workforce rallying point model is intended to activate within the first 24 hours after a catastrophic earthquake. Its purpose is to provide employees with access to critical information and early response assignments following a Cascadia subduction zone-type event. The consequences from a catastrophic event could include loss of communication with departmental leadership, as well as loss of safe worksite facilities. A systems failure of this magnitude requires rethinking traditional centralised disaster response models. Building from lessons learned in past catastrophes, the City of Seattle is rewriting its earthquake response plan to account for an unknown period of isolation. The Seattle Office of Emergency Management has identified eight sites as potential workforce rallying points based on anticipated impacts to bridges, roadways and other infrastructure. Workforce rallying points serve four primary purposes: (1) citywide communications connectivity for consequence management activities, (2) City of Seattle staff collection and assignment points, (3) impact assessment and reporting hubs, and (4) public information distribution points, including the availability of in-language community messaging. The new plan embraces decentralised decision making, through workforce rallying points, and by supporting community empowerment through spontaneous community response efforts.

劳动力集结点模型旨在在灾难性地震发生后的第一个24小时内启动。其目的是为员工提供关键信息和在Cascadia俯冲带类型事件后的早期响应任务。灾难性事件的后果可能包括失去与部门领导的联系,以及失去安全的工作场所设施。如此严重的系统故障需要重新思考传统的集中式灾难响应模式。从过去的灾难中吸取教训,西雅图市正在重新制定地震应对计划,以应对一段未知的隔离期。西雅图应急管理办公室根据对桥梁、道路和其他基础设施的预期影响,确定了8个地点作为潜在的劳动力集结点。劳动力集合点有四个主要目的:(1)后果管理活动的全市通信连接;(2)西雅图市员工收集和分配点;(3)影响评估和报告中心;(4)公共信息分发点,包括语言社区消息的可用性。新计划包括通过劳动力集结点和通过自发的社区应对努力支持社区赋权来实现分散决策。
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引用次数: 0
Strengthening tsunami maritime response and mitigation through inclusive stakeholder engagement: Lessons learned in Washington State. 通过利益攸关方的包容性参与加强海啸海上应对和减灾:华盛顿州的经验教训。
Q3 Medicine Pub Date : 2023-01-01
Elyssa Tappero, Danté DiSabatino

Among the most vulnerable facilities to tsunami impacts are ports, harbours and marinas. The ability of maritime infrastructure to withstand a disaster and resume operations quickly plays a major factor in the recovery of the local community and economy in the short and long term. Despite this, little established guidance exists to assist the maritime community with addressing their tsunami risk in an actionable, site-specific manner. To close this gap and improve the resilience of its maritime community, Washington State has begun developing tsunami maritime response and mitigation strategies for major ports, harbours and marinas along its 3,200 miles of coastline. These strategies include detailed information about the location's specific tsunami risk, recommended guidance for vessel operators in the area, and tsunami mitigation and response recommendations ranked by their implementation feasibility for the maritime entity in question. Most importantly, the strategies are created through close collaboration with local key stakeholders, subject matter experts, local emergency management and state agencies to ensure a final deliverable that is accurate, thorough and, above all, useful to the local maritime entity and its tenants and users. As this paper will discuss, the lessons learned during the planning and delivery of these strategies provide valuable insight for professionals in the maritime, business continuity and emergency management fields, including how to conduct effective and inclusive stakeholder engagement, identify gaps and opportunities in resilience planning, and establish a deeper understanding of tsunami maritime risk and hazards.

最易受海啸影响的设施是港口、港口和码头。海上基础设施抵御灾害并迅速恢复运营的能力在短期和长期内对当地社区和经济的恢复起着重要作用。尽管如此,几乎没有现成的指导来帮助海事界以可操作的、具体地点的方式应对海啸风险。为了缩小这一差距并提高其海事社区的复原力,华盛顿州已开始为其3,200英里海岸线上的主要港口、港口和码头制定海啸海事应对和减灾战略。这些战略包括有关该地点具体海啸风险的详细信息、为该地区船舶经营者提供的建议指南,以及根据实施可行性对有关海事实体进行的海啸缓解和应对建议。最重要的是,这些战略是通过与当地主要利益攸关方、主题专家、当地应急管理机构和国家机构的密切合作制定的,以确保最终交付的成果准确、全面,最重要的是,对当地海事实体及其租户和用户有用。正如本文将讨论的那样,在规划和实施这些战略过程中吸取的经验教训为海事、业务连续性和应急管理领域的专业人员提供了宝贵的见解,包括如何开展有效和包容的利益攸关方参与,确定复原力规划中的差距和机会,以及加深对海啸海上风险和危害的理解。
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引用次数: 0
Best practices in supplier relationship management and response when supply is disrupted by cyber attack : An incident response framework. 网络攻击中断供应时供应商关系管理和响应的最佳实践:事件响应框架。
Q3 Medicine Pub Date : 2023-01-01
Cyrus Green

This paper explores the growing dependency of organisations on suppliers and the importance of supplier relationship management (SRM) in achieving sustainable competitive advantage. It highlights the various reasons organisations engage with suppliers, including accessing specialised expertise, cost savings, flexibility, risk mitigation and improved quality. The paper emphasises the need for organisations to adopt best practices in SRM to enhance their resilience to disruptions, particularly those caused by cyber attacks. It introduces a threat assessment process for organisations to evaluate the potential impact of supplier disruptions and proposes strategies for improving resilience through collaboration with suppliers. The article also discusses the significance of data sharing between organisations and suppliers, outlining different channels and methods for secure data exchange. It addresses the risks associated with data sharing, such as breaches, intellectual property theft, compliance violations and loss of control. Additionally, the article examines the impacts of supplier disruptions on organisations and emphasises the importance of establishing clear guidelines and policies for data sharing. It concludes by presenting a threat assessment process for supplier disruptions due to cyber attacks, including identifying critical suppliers, conducting risk assessments, analysing findings, developing mitigation strategies, implementing strategies and conducting ongoing monitoring.

本文探讨了组织对供应商的日益依赖和供应商关系管理(SRM)在实现可持续竞争优势中的重要性。它强调了组织与供应商合作的各种原因,包括获得专业知识、节省成本、灵活性、降低风险和提高质量。该文件强调组织需要采用SRM的最佳实践,以增强其对中断的恢复能力,特别是由网络攻击引起的中断。它为组织引入了一个威胁评估过程,以评估供应商中断的潜在影响,并提出了通过与供应商合作提高弹性的策略。本文还讨论了组织和供应商之间数据共享的重要性,概述了安全数据交换的不同渠道和方法。它解决了与数据共享相关的风险,如违规、知识产权盗窃、违规和失控。此外,本文还研究了供应商中断对组织的影响,并强调了为数据共享建立明确指导方针和政策的重要性。报告最后介绍了因网络攻击造成的供应商中断的威胁评估流程,包括确定关键供应商、进行风险评估、分析调查结果、制定缓解战略、实施战略和进行持续监测。
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引用次数: 0
Building community resilience: The City of Victoria's approach to climate change adaptation and extreme heat response. 建立社区恢复力:维多利亚市对气候变化适应和极端高温反应的方法。
Q3 Medicine Pub Date : 2023-01-01
Kristie Signer, Summer Formosa, Tanya Seal-Jones

The Pacific Northwest heat dome of 2021 exposed the need for increased planning and response measures by local governments, and the value of collaboration in preparedness, planning and response to extreme heat events. Recognising that extreme heat is becoming an increasingly significant threat, the City of Victoria has taken steps to improve its response to future events with a focus on developing strategies that provide resources and support to those most vulnerable in the community. The Province of British Columbia and regional health authorities have since provided crucial direction, resources and expertise to municipalities to support response effort for extreme heat events. In recognition of the vital role of community involvement in adaptation planning, the City of Victoria is taking proactive measures to engage its residents in the development of adaptation strategies and disaster risk reduction measures. Building on the lessons learned from the 2021 heat dome and climate change projections for the region, the City is fostering close collaboration with local businesses, nonprofit organisations and community groups to strengthen efforts and ensure that those most at risk are well prepared. The experience in Victoria offers valuable insights and strategies for other municipalities seeking to develop effective disaster risk reduction and climate change adaptation strategies based on best practice for planning and responding to extreme heat events. This paper provides a case study of how the City of Victoria responded to the 2021 heat dome, the lessons learned, the practices that were adopted for future heat seasons and how working alongside the community will strengthen Victoria's resilience to the changing climate conditions.

2021年太平洋西北地区的高温穹顶暴露了地方政府加强规划和应对措施的必要性,以及在极端高温事件的准备、规划和应对方面进行合作的价值。认识到极端高温正成为日益严重的威胁,维多利亚州已经采取措施改善其对未来事件的反应,重点是制定战略,为社区中最脆弱的人提供资源和支持。此后,不列颠哥伦比亚省和地区卫生当局向各市提供了重要的指导、资源和专门知识,以支持应对极端高温事件的努力。认识到社区参与适应规划的重要作用,维多利亚州正在采取积极措施,让居民参与制定适应战略和减少灾害风险的措施。基于对该地区2021年高温穹顶和气候变化预测的经验教训,伦敦金融城正在促进与当地企业、非营利组织和社区团体的密切合作,以加强努力,确保风险最大的人做好充分准备。维多利亚州的经验为其他寻求根据规划和应对极端高温事件的最佳实践制定有效的减少灾害风险和气候变化适应战略的城市提供了宝贵的见解和战略。本文提供了一个案例研究,介绍了维多利亚州如何应对2021年的热穹顶,吸取的教训,为未来炎热季节采取的做法,以及如何与社区合作将加强维多利亚州对不断变化的气候条件的适应能力。
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引用次数: 0
Legal considerations when advising on business continuity. 就业务连续性提供意见时的法律考虑。
Q3 Medicine Pub Date : 2023-01-01
Erika Andresen

With the rise of climatic concerns and cybersecurity incidents comes the expectation that investments are made in business continuity measures. This expectation has legal teeth from the perspective of shareholders as well as regulatory bodies, contracting attorneys, vendors and supply chain entities. This paper explores the use of US legal system as a tool for enforcing liability and action from decision makers like the board of directors and C-suite officers, as well as between the parties of contracts. Shareholder derivative lawsuits, which occur predominately in the USA but have, as recently as 2020, started to include foreign-owned businesses, and breach of contract claims are two of the more prominent issues with business continuity tie-ins. This paper intends to arm the business continuity professional with a knowledge base about legal liability for failure to have a business continuity plan, an understanding of how disasters and disruptions will excuse the full performance of a contract and an ability to determine proper courses of action with respect to supply allocation after an incident.

随着气候问题和网络安全事件的增加,人们期望对业务连续性措施进行投资。从股东、监管机构、合同律师、供应商和供应链实体的角度来看,这种期望具有法律效力。本文探讨了美国法律制度作为执行董事会和高管等决策者以及合同各方之间的责任和行动的工具的使用。股东衍生诉讼主要发生在美国,但在最近的2020年,已经开始包括外资企业,违约索赔是业务连续性挂钩的两个更突出的问题。本文旨在为业务连续性专业人员提供有关业务连续性计划失败的法律责任的知识基础,了解灾难和中断如何原谅合同的充分履行,以及在事件发生后确定有关供应分配的适当行动方案的能力。
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引用次数: 0
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Journal of business continuity & emergency planning
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