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International Journal of Electronic Customer Relationship Management最新文献

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Understanding customer relationships 理解客户关系
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-1
F. Buttle, Stan Maklan
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引用次数: 0
The future 未来
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-21
F. Buttle, Stan Maklan
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引用次数: 0
Analytical CRM 分析性CRM
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-14
F. Buttle, Stan Maklan
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引用次数: 2
Service automation 服务自动化
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-13
F. Buttle, Stan Maklan
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引用次数: 0
Managing customer experience 管理客户体验
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-9
F. Buttle, Stan Maklan
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引用次数: 0
Realizing the benefits of CRM 实现客户关系管理的好处
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-17
F. Buttle, Stan Maklan
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引用次数: 0
Operational CRM 运营式CRM
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-10
F. Buttle, Stan Maklan
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引用次数: 0
Developing and managing customer-related databases 开发和管理客户相关数据库
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-15
F. Buttle, Stan Maklan
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引用次数: 0
Implementing CRM 实施CRM
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-19
F. Buttle, Stan Maklan
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引用次数: 1
Strategic CRM CRM战略
Q2 Business, Management and Accounting
International Journal of Electronic Customer Relationship Management
Pub Date : 2019-04-24 DOI: 10.4324/9781351016551-6
F. Buttle, Stan Maklan
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引用次数: 0
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