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Understanding of the Quality of Computer-Mediated Communication Technology in the Context of Business Planning 在商业规划的背景下理解计算机媒介通信技术的质量
Pub Date : 2021-01-01 DOI: 10.28945/4872
Junghyun Nam
Aim/Purpose: This study seeks to uncover the perceived quality factors of computer-mediated communication in business planning in which communication among teammates is crucial for collaboration. Background: Computer-mediated communication has made communicating with teammates easier and more affordable than ever. What motivates people to use a particular CMC technology during business planning is a major concern in this research. Methodology: This study seeks to address the issues by applying the concept of Information Product Quality (IPQ). Based on 21 factors derived from an extensive literature review on Information Product Quality (IPQ), an experimental study was conducted to identify the factors that are perceived as most relevant. Contribution: The findings in this study will help developers find a more customer-oriented approach to developing CMC technology design, specifically useful in collaborative work, such as business planning. Findings: This study extracted the three specific quality factors to use CMC technology in business planning: informational, physical, and service. Future Research: Future research will shed more light on the generality of these findings. Future studies should be extended to other population and contextual situations in the use of CMC.
目的/目的:本研究旨在揭示商业规划中计算机媒介沟通的感知质量因素,其中团队成员之间的沟通对协作至关重要。背景:以计算机为媒介的交流使得与队友的交流比以往任何时候都更容易、更实惠。是什么促使人们在商业计划中使用特定的CMC技术是本研究的主要关注点。方法:本研究试图通过应用信息产品质量(IPQ)的概念来解决问题。基于对信息产品质量(IPQ)的广泛文献综述得出的21个因素,进行了一项实验研究,以确定被认为最相关的因素。贡献:本研究的发现将帮助开发人员找到一种更以客户为导向的方法来开发CMC技术设计,特别是在协作工作中有用,例如商业计划。研究结果:本研究提取了在商业规划中使用CMC技术的三个特定质量因素:信息、物理和服务。未来的研究:未来的研究将更多地阐明这些发现的普遍性。今后的研究应扩展到其他人口和背景情况下使用CMC。
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引用次数: 0
Gifts, Contexts, Means, and Ends Differing: Informing Task Scenarios to Serve Knowledge Workers' Needs in Dynamic Complex Settings 天赋、背景、手段和目的的不同:在动态复杂环境中告知任务场景以满足知识工作者的需求
Pub Date : 2020-11-18 DOI: 10.28945/4667
U. Schmitt, Grandon Gill
Aim/Purpose As traditional Knowledge Management (KM) struggles to support the personal needs of knowledge workers in a new era of accelerating information abundance, we examine the shortcomings and put forward alternative scenarios and architectures for developing a novel Personal KM System (PKMS). Background While prior publications focused on the complementing features compared to conventional dynamic KM models, our emphasis shifts to instantiating a flourishing PKMS community supported by a Digital Platform Ecosystem. Methodology Design science research focusing on conceptual analysis and prototyping. Contribution The PKMS concept advances the understanding of how digital platform communities may serve members with highly diverse skills and ambitions better to gainfully utilize the platform’s resources and generative potential in their personal and local settings. Findings We demonstrate how the needs to tackle attention-consuming rising entropy and to benefit from generative innovation potentials can be addressed. Future Research As this article has iteratively co-evolved with the preparing of a PKMS implementation, business, and roll-out plan, the prototype’s testing, completion, and subsequent migration to a viable system is of primary concern. Gifts, Contexts, Means, and Ends Differing 120
在信息日益丰富的新时代,传统的知识管理(KM)难以满足知识工作者的个人需求,本文分析了传统知识管理(KM)的不足,并提出了开发新型个人知识管理系统(PKMS)的备选方案和架构。虽然之前的出版物侧重于与传统动态KM模型相比的互补功能,但我们的重点转移到实例化一个由数字平台生态系统支持的蓬勃发展的PKMS社区。方法论设计科学研究侧重于概念分析和原型设计。PKMS概念促进了对数字平台社区如何为具有高度多样化技能和抱负的成员提供服务的理解,以便在个人和当地环境中更好地利用平台的资源和生产潜力。我们展示了如何解决注意力消耗上升的熵和从生成创新潜力中受益的需求。随着本文迭代地与PKMS实现、业务和推出计划的准备共同发展,原型的测试、完成以及随后迁移到可行系统是主要关注的问题。礼物、背景、手段和目的不同
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引用次数: 5
Informed Change: Exploring the Use of Persuasive Communication of Indigenous Cultures Through Film Narratives 知情的变化:通过电影叙事探索土著文化的说服性传播
Pub Date : 2020-09-25 DOI: 10.28945/4635
Sonja H. Bickford, Michelle Warren
Aim/Purpose There is a need to find a way to utilize narrative storytelling in film to make students more aware of the impacts of global problems and how they are perceived. Background Two films from the year 2015 from two very different places in the world explore the encroachment and secondary effects of urban civilization upon indigenous cultures. Methodology An interpretive, qualitative, methodology was used in addressing and discussing the use of these two films as a persuasive communication teaching aid. Contribution This paper offers an approach to using narratives of films on indigenous issues in education to inform students about real-world issues and the wide impacts of those on various cultures and populations. Findings Through the discussion of the two films, we suggest that using films with indigenous themes is beneficial to a course curriculum in a variety of subjects from communication to history and politics, to help students visualize the problems at hand. Anecdotally, the authors note that students are more engaged and willing to discuss topics if they have watched films or clips that deal with those topics than if they have simply read about them. Recommendations for Practitioners We aim to inform instructors about using compelling narratives in the field of persuasive communication, and adding that both discussion questions about the issues as well as having students reflect on these issues in their own Persuasive Communication in Indigenous Films 108 lives and careers help in teaching the subjects in a world where visual communication and storytelling is growing. Recommendations for Researchers Technology and use of visuals are used as teaching tools in a variety of fields. Film narratives can be used as a teaching tool in multiple fields and provide insight about a variety of ideas. Identifying films such as those with indigenous themes provides an example of how one film can bring up multiple, real-world, topics and through led discussion student reflection can potentially lead to self-insights and have lasting impacts. Impact on Society Creating compelling story lines to show impacts of our daily decisions helps create a broader understanding of their effects for a variety of audiences. We can thus use films such as the two discussed here in learning and teaching about difficult topics, such as climate change, and the oppression of indigenous peoples. Future Research Additional research and assessment can be done on the impact of teaching with films and their compelling story telling of issues, and what types of questions should be asked to maximize learning and the impact of film narratives.
有必要找到一种方法,利用电影叙事讲故事,使学生更加意识到全球问题的影响,以及他们是如何感知的。2015年的两部电影来自世界上两个截然不同的地方,探讨了城市文明对土著文化的侵蚀和次生影响。本文采用了一种解释性、定性的方法来处理和讨论这两部电影作为说服性交际教学辅助工具的使用。本文提供了一种在教育中使用关于土著问题的电影叙事的方法,让学生了解现实世界的问题以及这些问题对各种文化和人口的广泛影响。通过对这两部电影的讨论,我们认为使用本土主题的电影有利于从传播学到历史和政治等各种学科的课程设置,帮助学生想象手头的问题。有趣的是,作者注意到,如果学生们看过与这些话题相关的电影或片段,他们会比仅仅阅读这些话题的学生更愿意参与和讨论这些话题。对从业者的建议我们的目标是告知教师如何在说服性沟通领域使用引人注目的叙事,并补充说,讨论问题以及让学生在他们自己的土著电影中的说服性沟通中反思这些问题,108人的生活和职业有助于在视觉沟通和讲故事日益增长的世界中教授这些科目。对研究人员的建议技术和视觉效果的使用被用作各种领域的教学工具。电影叙事可以在多个领域作为教学工具,并提供对各种思想的见解。识别具有土著主题的电影提供了一个例子,说明一部电影如何引发多个现实世界的主题,通过引导讨论,学生的反思可能会导致自我洞察并产生持久的影响。创造引人注目的故事情节来展示我们日常决策的影响,有助于为各种受众更广泛地理解这些决策的影响。因此,我们可以在学习和教授诸如气候变化和对土著人民的压迫等棘手话题时使用本文讨论的这两部电影。未来的研究更多的研究和评估可以做关于电影教学的影响和他们引人入胜的故事讲述的问题,以及应该问什么类型的问题,以最大限度地提高学习和电影叙事的影响。
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引用次数: 0
Why People Perceive Messages Differently: The Theory of Cognitive Mapping 为什么人们对信息的感知不同:认知映射理论
Pub Date : 2020-09-13 DOI: 10.28945/4629
E. Cohen
Aim/Purpose The paper introduces new concepts including cognitive mapping, cognitive message processing, and message resonance. Background This paper draws upon philosophy, psychology, physiology, communications, and introspection to develop the theory of cognitive mapping. Methodology Theory development. Contribution The theory offers new ways to conceptualize the informing process. Findings Cognitive mapping has a far-reaching explanatory power on message resonance. Recommendations for Researchers The theory of cognitive mapping offers a new conceptualization for those exploring the informing process that is ripe for exploration and theory testing. Future Research This paper forms a building block toward the development of a fuller model of the informing process.
本文引入了认知映射、认知信息处理和信息共振等新概念。本文从哲学、心理学、生理学、传播学和内省学的角度出发,发展认知映射理论。方法论理论发展。该理论为信息传递过程的概念化提供了新的途径。发现认知映射对信息共鸣具有深远的解释力。对研究者的建议认知映射理论为探索信息传递过程提供了一个新的概念,这一理论已经成熟,可以进行探索和理论检验。未来研究本文为建立更完整的信息传递过程模型提供了基础。
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引用次数: 2
Effective Selection of Quality Literature During a Systematic Literature Review 系统文献综述中优质文献的有效选择
Pub Date : 2020-05-16 DOI: 10.28945/4551
H. Schumann, A. Berres, Tilmann Stehr, Dominik Engelhardt
Aim/Purpose Although a literature review is the fundamental base for any research, it is often considered tedious and conducted with a lack of methodology and rigor. The paper presents a method for systematically searching and screening literature using modern search technologies. The method focuses on minimizing the amount of manual screening by employing the references among papers. Background A method to select quality literature effectively using modern search technologies is presented and evaluated. Methodology The method starts with a keywords search in which the most suitable keywords are identified. In the backward search, promising resources are collected based on the keywords and their reference sections are searched for duplicates to find often cited basic literature. Then, the forward search identifies current literature that cites the basic sources. Contribution Modern search technologies have the potential to improve the effectiveness of the use of information channels significantly and thus of traditional literature searches. Findings The selection method was applied to the field of literature review itself and to the field of functional modelling. In both cases, relevant literature was identified within a surprisingly short time. Effective Selection of Quality Literature 78 Recommendations for Researchers Literature reviews should be done systematically by using modern search technologies. Future Research The presented method may be adapted according to the evolution of search technologies. The tool support for the automated extraction of references should be improved and a quantitative evaluation of the method in comparison to traditional reviews may foster the findings.
虽然文献综述是任何研究的基本基础,但它通常被认为是乏味的,并且缺乏方法论和严谨性。本文提出了一种利用现代检索技术对文献进行系统检索和筛选的方法。该方法的重点是通过使用论文之间的参考文献来减少人工筛选的数量。提出并评价了一种利用现代检索技术有效筛选优质文献的方法。该方法首先进行关键字搜索,从中识别出最合适的关键字。在逆向检索中,根据关键词收集有价值的资源,并对其参考章节进行重复检索,找到经常被引用的基础文献。然后,前向检索识别引用基本来源的当前文献。现代搜索技术有潜力显著提高信息渠道的使用效率,从而提高传统文献搜索的效率。结果选择方法适用于文献综述领域本身和功能建模领域。在这两种情况下,相关文献都在令人惊讶的短时间内被确定。文献综述应采用现代检索技术系统地进行。本文提出的方法可以根据搜索技术的发展进行调整。支持自动提取参考文献的工具应该得到改进,与传统综述相比,对该方法的定量评估可能会促进发现。
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引用次数: 2
What is Research Rigor? Lessons for a Transdiscipline 什么是研究严谨性?跨学科的经验教训
Pub Date : 2020-05-05 DOI: 10.28945/4528
Grandon Gill, T. Gill
Aim/Purpose Use of the term “rigor” is ubiquitous in the research community. But do we actually know what it means, and how it applies to transdisciplinary research? Background Too often, rigor is presumed to mean following an established research protocol scrupulously. Unfortunately, that frequently leads to research with little or no impact. Methodology We identify a sample of 62 articles with “rigor” in the title and analyze their content in order to capture the range of perspectives on rigor. We then analyze how these findings might apply to informing science. Contribution This paper offers an approach to defining rigor that is theory based and appropriate for transdisciplinary research. Findings Rigor definitions tend to fall into one of two categories: criteria-based and compliance-based. Which is appropriate depends on the research context. Even more variation was found with respect to relevance, which is often used as a catch-all for research characteristics that aren’t associated with rigor. Recommendations for Practitioners Recognize that when researchers are referring to rigor and relevance, they often mean these to apply to other researchers rather than to practice. When funding research, it is important to understand who the rigor and relevance are directed towards. Recommendations for Researchers When using the term “rigor”, think carefully about which meaning is intended and be transparent about that meaning in your writing. Impact on Society A great deal of public money is invested in achieving research rigor. Society should be aware of what it is buying with that funding. What is Research Rigor? 48 Future Research Developing a better understanding of research fitness and the factors that contribute to it.
目的/目的“严谨性”这个词在研究界是无处不在的。但我们真的知道这意味着什么,以及它如何应用于跨学科研究吗?太多时候,严谨被认为意味着严格遵循既定的研究方案。不幸的是,这往往导致研究很少或没有影响。我们确定了62篇标题中带有“严谨性”的文章样本,并分析了它们的内容,以捕捉对严谨性的观点范围。然后,我们分析这些发现如何应用于科学信息。本文提供了一种定义严谨性的方法,这种方法是基于理论的,适合于跨学科研究。严格定义倾向于分为两类:基于标准的和基于遵从性的。哪个合适取决于研究背景。在相关性方面发现了更多的变化,相关性通常被用作与严谨性无关的研究特征的包罗万象。对从业者的建议认识到,当研究人员提到严谨性和相关性时,他们通常意味着这些适用于其他研究人员而不是实践。在资助研究时,重要的是要了解研究的严谨性和相关性是针对谁的。给研究人员的建议当使用“严谨性”这个词时,要仔细考虑它的意思,并在你的写作中明确表达这个意思。对社会的影响为达到研究的严谨性投入了大量的公共资金。社会应该意识到它用这些资金购买了什么。什么是研究严谨性?48未来研究更好地理解研究适应性及其影响因素。
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引用次数: 5
Mediating Realities: A Case of the Boeing 737 MAX 调解现实:以波音737 MAX为例
Pub Date : 2020-03-31 DOI: 10.28945/4530
B. Travica
Aim/Purpose: The research problem of this study refers to the manner in which old and new mass media represented the significant social development surrounding two crashes of the Boeing 737 MAX airplane.Methodology: The study follows a qualitative case study methodology based on a sample of newspaper articles, TV programming, specialized technical publications, Twitter posts, and Facebook content. Contribution: The study contributes to understanding specifics and differences in representing extraordinary socio-economic events by different types of media. Findings: Key findings are that these media have constructed different realities surrounding the tragic events and exhibited informing distortions to different degrees.Recommendations for Practitioners: Practical implications of this study are relevant for the institutional and individual clients of informing with regard to selecting appropriate media for use. There are also implications for informers with regard to reducing distortions in informing. Recommendation for Researchers: Social media could be a channel for alternative learning rather than manipulation. Mainstream media were confirmed to be a loudspeaker for authorities as postulated in critical media research, and analytical media provided influential, deeper technical analysis.Future Research: As the Boeing case unfolds, it would be interesting to investigate any evolution in mediated realities.
Aim/Purpose:本研究的研究问题是指围绕波音737 MAX飞机的两次坠机事件,新旧大众媒体如何代表重大的社会发展。研究方法:本研究采用定性案例研究方法,以报纸文章、电视节目、专业技术出版物、Twitter帖子和Facebook内容为样本。贡献:本研究有助于理解不同类型媒体在报道特殊社会经济事件时的特点和差异。主要发现是,这些媒体围绕悲剧事件构建了不同的现实,并表现出不同程度的信息扭曲。对从业人员的建议:本研究的实际意义与机构和个人客户在选择合适的媒体使用方面有关。在减少信息失真方面,也对举报人有影响。给研究人员的建议:社交媒体可以成为替代学习的渠道,而不是操纵。主流媒体在批判媒体研究中被证实是权威的扬声器,而分析媒体则提供了有影响力的、更深入的技术分析。未来研究:随着波音事件的展开,调查调解现实中的任何进化都将是有趣的。
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引用次数: 1
Design Science Research in Practice: What Can We Learn from a Longitudinal Analysis of the Development of Published Artifacts? 实践中的设计科学研究:对已出版文物发展的纵向分析有何启示?
Pub Date : 2020-01-27 DOI: 10.28945/4493
J. O. D. Sordi, M. Azevedo, Manuel Meireles, L. Pinochet, C. Jorge
Aim/Purpose: To discuss the Design Science Research approach by comparing some of its canons with observed practices in projects in which it is applied, in order to understand and structure it better.Background: Recent criticisms of the application of the Design Science Research (DSR) approach have pointed out the need to make it more approachable and less confusing to overcome deficiencies such as the unrealistic evaluation.Methodology: We identified and analyzed 92 articles that presented artifacts developed from DSR projects and another 60 articles with preceding or subsequent actions associated with these 92 projects. We applied the content analysis technique to these 152 articles, enabling the preparation of network diagrams and an analysis of the longitudinal evolution of these projects in terms of activities performed and the types of artifacts involved.Contribution: The content analysis of these 152 articles enabled the preparation of network diagrams and an analysis of the longitudinal evolution of these projects in terms of the activities and types of artifacts involved. Evidence was found of a precedence hierarchy among different types of artifacts, as well as nine new opportunities for entry points for the continuity of DSR studies. Only 14% of the DSR artifacts underwent an evaluation by typical end users, characterizing a tenth type of entry point. Regarding the evaluation process, four aspects were identified, which demonstrated that 86% of DSR artifact evaluations are unrealistic.Findings: We identified and defined a set of attributes that allows a better characterization and structuring of the artifact evaluation process. Analyzing the field data, we inferred a precedence hierarchy for different artifacts types, as well as nine new opportunities for entry points for the continuity of DSR studies.Recommendation for Researchers: The four attributes identified for analyzing evaluation processes serve as guidelines for practitioners and researchers to achieve a realistic evaluation of artifacts.Future Research: The nine new entry points identified serve as an inspiration for researchers to give continuity to DSR projects.
目的/目的:讨论设计科学研究的方法,通过比较它的一些经典和观察到的项目实践,它被应用,以便更好地理解和构建它。背景:最近对设计科学研究(DSR)方法应用的批评指出,需要使其更容易接近,更少混淆,以克服诸如不切实际的评估等缺陷。方法:我们确定并分析了92篇文章,这些文章展示了从DSR项目中开发的工件,以及另外60篇文章,这些文章与这92个项目相关的先前或随后的操作。我们将内容分析技术应用到这152篇文章中,使网络图的准备成为可能,并根据所执行的活动和所涉及的工件类型对这些项目的纵向演进进行分析。贡献:对这152篇文章的内容分析使网络图的准备成为可能,并根据所涉及的活动和工件类型对这些项目的纵向演进进行分析。在不同类型的人工制品之间发现了优先等级的证据,以及DSR研究连续性的九个新的切入点机会。只有14%的DSR工件经过了典型终端用户的评估,表征了第十种类型的入口点。关于评估过程,确定了四个方面,这表明86%的DSR工件评估是不现实的。发现:我们确定并定义了一组属性,这些属性允许更好地描述和构建工件评估过程。通过分析现场数据,我们推断出不同工件类型的优先层次结构,以及DSR研究连续性的九个新的切入点机会。给研究人员的建议:为分析评估过程而确定的四个属性为实践者和研究人员提供指导,以实现对工件的实际评估。未来研究:确定的九个新切入点为研究人员提供了灵感,使DSR项目具有连续性。
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引用次数: 5
Deception: Types, Principles, and Tactics 欺骗:类型、原则和策略
Pub Date : 2020-01-09 DOI: 10.28945/4487
E. Cohen
Aim/Purpose: The paper provides general background on the who, what, when, and why of deception. Methodology: It uses a naturalistic observational methodology. Whenever possible, the paper provides examples. Contribution: The research cited in this paper comes from a large variety of disparate fields of study. As such, it is one of the few multidisciplinary attempts to understand de-ceptionFindings: The research uncovered general principles for conducting deception and tactics that support these principles. Recommendation for Researchers: The authors hope that this paper’s finding will shed light on the topic of fake news as well as misinformation and disinformation, particularly in politics.
目的/目的:本文提供了谁,什么,何时,为什么欺骗的一般背景。研究方法:采用自然主义观察方法。只要有可能,本文就提供了例子。贡献:本文中引用的研究来自各种不同的研究领域。因此,这是为数不多的理解欺骗的多学科尝试之一。研究发现:该研究揭示了进行欺骗的一般原则和支持这些原则的策略。对研究人员的建议:作者希望这篇论文的发现能够阐明假新闻、错误信息和虚假信息的主题,特别是在政治领域。
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引用次数: 1
Introduction to Series: Informing Science Perspectives on Fake News 系列简介:从科学的角度了解假新闻
Pub Date : 2020-01-09 DOI: 10.28945/4485
E. Cohen
Aim/Purpose: This series of papers on Fake News: Bias, Misinformation, and Disinformation examines fake news from an Informing Science perspective. As such, the papers in this special series make novel con-tributions to the field by viewing the issues through the transdisciplinary lens of informing science. This series makes no claim to summarize or review all that has been written on this topic. Rather it provides a glimpse into this immense literature from the perspective of informing science.Background: It is one small step on the 20+ year quest by the editor to explore better ways to inform from an approach that transcends academic disciplines (Cohen, 1998, 1999) and a 20 year quest to under-stand the issues of how we become misinformed and disinformed (Cohen, 2000). The series pro-vided here gains thrust for two reasons. One reason is that the study has become more popular with academicians due to the blathering of politicians and the attacks by national powers on de-mocracy. The second reason is more mundane; without the deadline that the end-of-year affords, the papers would become richer, fuller, and more detailed. Recommendation for Researchers: Taken together, the results brought forth across these papers is truly scary. Due to their biases, when presented with information, people can and do generate their own misinformation. People tend to communicate such misinformation that they self-generated with others in groups sharing their beliefs, strengthening the misinformation by some and silencing those do not share these thoughts. This process creates divisions in society. How can humanity seek wise decisions when we cannot agree even upon the facts. We see the results of this syndrome in Operation SIG and cur-rent divisions within politics in the West.
目的/目的:这一系列关于假新闻:偏见,错误信息和虚假信息的论文从信息科学的角度审视假新闻。因此,这个特别系列的论文通过信息科学的跨学科视角来看待问题,为该领域做出了新的贡献。本系列文章并不打算总结或回顾所有关于这个主题的文章。相反,它从信息科学的角度提供了对这一庞大文献的一瞥。背景:这是编辑在20多年的探索中迈出的一小步,通过一种超越学科的方法探索更好的信息方式(Cohen, 1999,1999),并在20年的探索中理解我们如何变得被误导和不被告知的问题(Cohen, 2000)。本文提供的系列文章有两个原因。其中一个原因是,由于政治家的喋喋不休和国家权力对民主的攻击,这项研究在学术界更受欢迎。第二个原因更为平淡无奇;如果没有年底的最后期限,论文会变得更丰富、更完整、更详细。给研究人员的建议:综合来看,这些论文提出的结果真的很可怕。由于他们的偏见,当提供信息时,人们可以并且确实产生了他们自己的错误信息。人们倾向于将他们自己产生的错误信息与分享他们信仰的群体中的其他人交流,从而加强了一些人的错误信息,并使那些不分享这些想法的人沉默。这个过程造成了社会的分裂。当我们连事实都不能达成一致时,人类怎么能寻求明智的决定呢?我们在SIG行动和当前西方政治内部的分歧中看到了这种综合症的结果。
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引用次数: 0
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