Pub Date : 2020-07-02DOI: 10.1080/12294659.2020.1800199
D. Kasdan, Haena Lee
ABSTRACT The worldwide growth of behaviorally informed policies raises many questions about the universality of application across cultures and demographics. While the findings of behavioral economics – the foundation for nudge policy – are well described in the basic research literature, there is still the need to test the efficacy of various policies applied in different contexts. This research examines the differences of preference for a number of nudge policies, with special attention to the gender of South Koreans. A survey measured respondents’ approval of 38 hypothetical nudge policies that fell into seven topical groups. The results showed significant differences between the genders; Korean women were often more favorable to progressive nudge policies than men. The findings suggest opportunities for applying nudges in Korean society to optimize outcomes with progressive policies and social welfare developments. More broadly, this affirms the need to tailor nudge policies across and within contexts for enhanced results.
{"title":"Examining gender differences in Korea of preferences for behaviorally informed policies","authors":"D. Kasdan, Haena Lee","doi":"10.1080/12294659.2020.1800199","DOIUrl":"https://doi.org/10.1080/12294659.2020.1800199","url":null,"abstract":"ABSTRACT The worldwide growth of behaviorally informed policies raises many questions about the universality of application across cultures and demographics. While the findings of behavioral economics – the foundation for nudge policy – are well described in the basic research literature, there is still the need to test the efficacy of various policies applied in different contexts. This research examines the differences of preference for a number of nudge policies, with special attention to the gender of South Koreans. A survey measured respondents’ approval of 38 hypothetical nudge policies that fell into seven topical groups. The results showed significant differences between the genders; Korean women were often more favorable to progressive nudge policies than men. The findings suggest opportunities for applying nudges in Korean society to optimize outcomes with progressive policies and social welfare developments. More broadly, this affirms the need to tailor nudge policies across and within contexts for enhanced results.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1800199","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47708059","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-02DOI: 10.1080/12294659.2020.1802869
F. Telch, Carolina Isaza, Nadia Rubaii
ABSTRACT This article discusses how governance processes are developed through national development planning (NDP), drawing on the experiences of Colombian practitioners. A majority of countries of the world use NDP as a key policy tool across the full range of substantive policy areas, however recent research in the fields of public administration and policy have largely ignored the topic. We use data from surveys and focus groups to examine overlapping issues which are entral to these fields, namely: 1) multi-level coordination and intergovernmental relations; 2) communication and collaboration across levels and sectors; and 3) policy design, implementation and evaluation. The article discusses broader lessons for our understanding of core governance concepts and the practice of NDP in other countries, related to the influence of international actors, mechanisms to ensure technical and managerial capacity at the local levels, effective means of participation of civil society organizations and managing information to implement plans effectively.
{"title":"Governance challenges within national development planning: lessons from the Colombian experience","authors":"F. Telch, Carolina Isaza, Nadia Rubaii","doi":"10.1080/12294659.2020.1802869","DOIUrl":"https://doi.org/10.1080/12294659.2020.1802869","url":null,"abstract":"ABSTRACT This article discusses how governance processes are developed through national development planning (NDP), drawing on the experiences of Colombian practitioners. A majority of countries of the world use NDP as a key policy tool across the full range of substantive policy areas, however recent research in the fields of public administration and policy have largely ignored the topic. We use data from surveys and focus groups to examine overlapping issues which are entral to these fields, namely: 1) multi-level coordination and intergovernmental relations; 2) communication and collaboration across levels and sectors; and 3) policy design, implementation and evaluation. The article discusses broader lessons for our understanding of core governance concepts and the practice of NDP in other countries, related to the influence of international actors, mechanisms to ensure technical and managerial capacity at the local levels, effective means of participation of civil society organizations and managing information to implement plans effectively.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1802869","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46724023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-02DOI: 10.1080/12294659.2020.1799517
Majdi Mellouli, F. Bouaziz, Omar Bentahar
ABSTRACT Public organizations are massively using ICTs. Leading to e-government development, they expect creating public value. However, little empirical evidence about achieving the expected benefits exists. Focusing on the private sector, the extant theoretical models for IT value are not suitable for e-government. This research builds on the DeLone and McLean (D&M) IS success model and the e-government public value perspective to propose and test a model of e-government success from the perspective of government employees. Organizational performance and environmental sustainability are investigated as the two main dimensions of e-government public value in relation with the three quality variables, intention to use and user satisfaction. Based on PLS-SEM techniques, the results show that an intention to use the taxation system and user satisfaction lead to public value measured by organizational performance and environmental sustainability. They demonstrate the adequacy of the research model to assess e-government value from the standpoint of the government employees.
公共机构正在大量使用信息通信技术。引领电子政务发展，期望创造公共价值。然而，关于实现预期收益的经验证据很少。现有的信息技术价值理论模型以私营部门为中心，不适合电子政务。本研究在DeLone and McLean (D&M)信息系统成功模型和电子政务公共价值视角的基础上，提出并检验了一个基于政府雇员视角的电子政务成功模型。组织绩效和环境可持续性作为电子政务公共价值的两个主要维度，与三个质量变量、使用意愿和用户满意度的关系进行了研究。基于PLS-SEM技术，结果表明，使用税收制度的意图和用户满意度导致了由组织绩效和环境可持续性衡量的公共价值。他们证明了研究模型从政府雇员的角度评估电子政务价值的充分性。
{"title":"E-government success assessment from a public value perspective","authors":"Majdi Mellouli, F. Bouaziz, Omar Bentahar","doi":"10.1080/12294659.2020.1799517","DOIUrl":"https://doi.org/10.1080/12294659.2020.1799517","url":null,"abstract":"ABSTRACT Public organizations are massively using ICTs. Leading to e-government development, they expect creating public value. However, little empirical evidence about achieving the expected benefits exists. Focusing on the private sector, the extant theoretical models for IT value are not suitable for e-government. This research builds on the DeLone and McLean (D&M) IS success model and the e-government public value perspective to propose and test a model of e-government success from the perspective of government employees. Organizational performance and environmental sustainability are investigated as the two main dimensions of e-government public value in relation with the three quality variables, intention to use and user satisfaction. Based on PLS-SEM techniques, the results show that an intention to use the taxation system and user satisfaction lead to public value measured by organizational performance and environmental sustainability. They demonstrate the adequacy of the research model to assess e-government value from the standpoint of the government employees.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1799517","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47252441","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-02DOI: 10.1080/12294659.2020.1815958
Moustafa Abdelmotaleb
ABSTRACT This investigation aims to examine the moderating and mediating role of public service motivation (PSM) on the relationship between organizations’ social responsibility (SR) and employee organization engagement (OE). Using a sample of employees working in four public hospitals in Egypt, the study’s hypotheses were tested using structural equation modeling. Results reported in the study indicated the following: a) PSM had a positive influence on employees’ OE; b) PSM mediated the relationship between organizations’ SR and employees’ OE; c) PSM did not moderate the relationship between organizations’ SR and employees’ OE. Overall, the model results into a partial mediation model of PSM. This investigation could be regarded as one of the first studies undertaking analyses of the relationships between organizations’ SR, PSM, and employee engagement. However, further work is still needed to provide a better understanding of the organizational factors that can help instill, nurture, or suppress PSM and employees’ OE in the public sector.
{"title":"The moderating and mediating role of public service motivation between organization’s social responsibility and employee engagement: evidence from Egyptian public hospitals","authors":"Moustafa Abdelmotaleb","doi":"10.1080/12294659.2020.1815958","DOIUrl":"https://doi.org/10.1080/12294659.2020.1815958","url":null,"abstract":"ABSTRACT This investigation aims to examine the moderating and mediating role of public service motivation (PSM) on the relationship between organizations’ social responsibility (SR) and employee organization engagement (OE). Using a sample of employees working in four public hospitals in Egypt, the study’s hypotheses were tested using structural equation modeling. Results reported in the study indicated the following: a) PSM had a positive influence on employees’ OE; b) PSM mediated the relationship between organizations’ SR and employees’ OE; c) PSM did not moderate the relationship between organizations’ SR and employees’ OE. Overall, the model results into a partial mediation model of PSM. This investigation could be regarded as one of the first studies undertaking analyses of the relationships between organizations’ SR, PSM, and employee engagement. However, further work is still needed to provide a better understanding of the organizational factors that can help instill, nurture, or suppress PSM and employees’ OE in the public sector.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-07-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1815958","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43143529","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/12294659.2020.1775330
A. Freeman, Jiwon Nam-Speers, U. Tokac
ABSTRACT This study seeks to determine if for-profit healthcare organizations are more technically efficient than nonprofit organizations. We attempted to answer two questions: Does the technical efficiency of hospitals and nursing homes vary depending on ownership type? If so, how does time moderate the relationship between ownership and technical efficiency? Our findings do not show that for-profit healthcare providers are universally more technically efficient than nonprofit healthcare facilities. However, for-profit nursing homes are more technically efficient than nonprofit facilities, while there was no difference between nonprofits and for-profits in hospitals. An examination of healthcare facilities reveals that nonprofit institutions have only recently become efficient, while for-profit organizations were more efficient in the past. In conclusion, institutional changes in the healthcare delivery system of the US developed differently, depending on organization’s ownership and facility types. Theoretical and practical considerations were recommended as a policy tool in healthcare practices in terms of market and population for technical efficiency.
{"title":"A quantitative meta-analysis of organizational ownership and technical efficiency: non-linear influence by facility types and time for nonprofit and for-profit healthcare providers","authors":"A. Freeman, Jiwon Nam-Speers, U. Tokac","doi":"10.1080/12294659.2020.1775330","DOIUrl":"https://doi.org/10.1080/12294659.2020.1775330","url":null,"abstract":"ABSTRACT This study seeks to determine if for-profit healthcare organizations are more technically efficient than nonprofit organizations. We attempted to answer two questions: Does the technical efficiency of hospitals and nursing homes vary depending on ownership type? If so, how does time moderate the relationship between ownership and technical efficiency? Our findings do not show that for-profit healthcare providers are universally more technically efficient than nonprofit healthcare facilities. However, for-profit nursing homes are more technically efficient than nonprofit facilities, while there was no difference between nonprofits and for-profits in hospitals. An examination of healthcare facilities reveals that nonprofit institutions have only recently become efficient, while for-profit organizations were more efficient in the past. In conclusion, institutional changes in the healthcare delivery system of the US developed differently, depending on organization’s ownership and facility types. Theoretical and practical considerations were recommended as a policy tool in healthcare practices in terms of market and population for technical efficiency.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1775330","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44593275","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/12294659.2020.1769325
C. Drolet
Globalization is undoubtedly an important and timely topic, and has been the object of debate within an extensive range of settings, from classrooms to talk shows. Globalization can entail differen...
{"title":"Globalization and the challenges of public administration: governance, human resources management, leadership, ethics, e-governance and sustainability in the 21st century","authors":"C. Drolet","doi":"10.1080/12294659.2020.1769325","DOIUrl":"https://doi.org/10.1080/12294659.2020.1769325","url":null,"abstract":"Globalization is undoubtedly an important and timely topic, and has been the object of debate within an extensive range of settings, from classrooms to talk shows. Globalization can entail differen...","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1769325","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45764744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/12294659.2020.1776810
SungWook Choi, M. Guy
ABSTRACT This study probes the relationship between emotional labor and organizational culture by contrasting two classic forms of government work: tax collection and law enforcement. First, an analysis examines the differential effects of self-focused versus other-focused emotional labor in both types of work. Then, hierarchical regression analysis is used to examine the moderating effects of organizational culture. Findings reveal a different relationship between the forms and outcomes by level in the hierarchy: self-focused emotional labor is positively related to pride in job while other-focused is positively related to emotional exhaustion, except for those in lower ranks with shorter tenures. A deeper probe reveals that work demands and cultural orientation are significant moderators. Tax officials experience more exhaustion and police officers experience more pride. Compared to role-oriented culture, which is the embodiment of bureaucracy, support-, power-, and achievement-oriented cultures affect emotional labor constructs.
{"title":"The link between emotional labor and organizational culture in Korean bureaucracy: how taxing is tax work? How enforcing is law enforcement?","authors":"SungWook Choi, M. Guy","doi":"10.1080/12294659.2020.1776810","DOIUrl":"https://doi.org/10.1080/12294659.2020.1776810","url":null,"abstract":"ABSTRACT This study probes the relationship between emotional labor and organizational culture by contrasting two classic forms of government work: tax collection and law enforcement. First, an analysis examines the differential effects of self-focused versus other-focused emotional labor in both types of work. Then, hierarchical regression analysis is used to examine the moderating effects of organizational culture. Findings reveal a different relationship between the forms and outcomes by level in the hierarchy: self-focused emotional labor is positively related to pride in job while other-focused is positively related to emotional exhaustion, except for those in lower ranks with shorter tenures. A deeper probe reveals that work demands and cultural orientation are significant moderators. Tax officials experience more exhaustion and police officers experience more pride. Compared to role-oriented culture, which is the embodiment of bureaucracy, support-, power-, and achievement-oriented cultures affect emotional labor constructs.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1776810","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41712720","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/12294659.2020.1750755
Jungwon Park, Keon-Hyung Lee
ABSTRACT Little research has been conducted on organizational politics and its effects on individual outcomes within public organizations in a non-Western culture. We explored how the perception of organizational politics affects the organizational performance and work attitudes including job satisfaction and organizational commitment of public employees. We also examined how age and PSM moderate the politics perceptions–outcomes relationship. The interactive relationship between organizational politics and age or PSM on the one hand and performance and job attitudes on the other was examined using a sample of public employees from the central government in South Korea. The results indicate that politics perceptions in organizations lower organizational commitment and individual performance. Moreover, 1) politics perceptions have the most deleterious effect on commitment to their organization for older public employees, and 2) employees with high levels of PSM are more vulnerable to workplace politics than employees with low levels of PSM.
{"title":"Organizational politics, work attitudes and performance: the moderating role of age and public service motivation (PSM)","authors":"Jungwon Park, Keon-Hyung Lee","doi":"10.1080/12294659.2020.1750755","DOIUrl":"https://doi.org/10.1080/12294659.2020.1750755","url":null,"abstract":"ABSTRACT Little research has been conducted on organizational politics and its effects on individual outcomes within public organizations in a non-Western culture. We explored how the perception of organizational politics affects the organizational performance and work attitudes including job satisfaction and organizational commitment of public employees. We also examined how age and PSM moderate the politics perceptions–outcomes relationship. The interactive relationship between organizational politics and age or PSM on the one hand and performance and job attitudes on the other was examined using a sample of public employees from the central government in South Korea. The results indicate that politics perceptions in organizations lower organizational commitment and individual performance. Moreover, 1) politics perceptions have the most deleterious effect on commitment to their organization for older public employees, and 2) employees with high levels of PSM are more vulnerable to workplace politics than employees with low levels of PSM.","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1750755","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44969449","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-02DOI: 10.1080/12294659.2020.1761095
Article title: National reputation as an intangible asset: a case study of the King Sejong Institute in Korea Authors: Eom, Y. H., Kim, D., Roh, S. M., & Lee, C. K. Journal: International Review of Public Administration Citation details: Volume 24, Number 2, pages 101-116 DOI: https://doi.org/10.1080/12294659.2019.1611001 INTERNATIONAL REVIEW OF PUBLIC ADMINISTRATION 2020, VOL. 25, NO. 2, 150–152 https://doi.org/10.1080/12294659.2020.1761095
{"title":"Correction","authors":"","doi":"10.1080/12294659.2020.1761095","DOIUrl":"https://doi.org/10.1080/12294659.2020.1761095","url":null,"abstract":"Article title: National reputation as an intangible asset: a case study of the King Sejong Institute in Korea Authors: Eom, Y. H., Kim, D., Roh, S. M., & Lee, C. K. Journal: International Review of Public Administration Citation details: Volume 24, Number 2, pages 101-116 DOI: https://doi.org/10.1080/12294659.2019.1611001 INTERNATIONAL REVIEW OF PUBLIC ADMINISTRATION 2020, VOL. 25, NO. 2, 150–152 https://doi.org/10.1080/12294659.2020.1761095","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-04-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1761095","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45929459","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-02DOI: 10.1080/12294659.2020.1735785
Kai Xiang Kwa, Soojin Kim
{"title":"The logic of public–private partnerships: the enduring interdependency of politics and markets","authors":"Kai Xiang Kwa, Soojin Kim","doi":"10.1080/12294659.2020.1735785","DOIUrl":"https://doi.org/10.1080/12294659.2020.1735785","url":null,"abstract":"","PeriodicalId":39993,"journal":{"name":"International Review of Public Administration","volume":null,"pages":null},"PeriodicalIF":0.0,"publicationDate":"2020-01-02","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1080/12294659.2020.1735785","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44802088","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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