This paper tries together the political parties as well as the parliamentary institution pascareformasi based on perfomance and public perception. Political parties and parliamentary bodies considered as part of the pillars of democracy are not trusted by the public. This study finds the belief of the declining public againt political actors or politicians, irony as well as paradox, pascareformasi turns out political parties that suspended cause deterioration of democracy in Indonesia
{"title":"Partai Politik Dalam Sorotan Kinerja Dan Persepsi Pemilih","authors":"Efriza Efriza","doi":"10.55745/jwbp.v4i1.40","DOIUrl":"https://doi.org/10.55745/jwbp.v4i1.40","url":null,"abstract":"This paper tries together the political parties as well as the parliamentary institution pascareformasi based on perfomance and public perception. Political parties and parliamentary bodies considered as part of the pillars of democracy are not trusted by the public. This study finds the belief of the declining public againt political actors or politicians, irony as well as paradox, pascareformasi turns out political parties that suspended cause deterioration of democracy in Indonesia","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114418080","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bureaucracy is an integral system in an operation but organizations that prioritize organizaional work bureaucracy become ineffective and inefficient. The government has discussed the need for downsizing in bureaucracy, downsizing is intended to make bureaucracy in organization more effective. But the discourse cannot be ralized and the goverment actually prolongs tge bureaucracy, for example by the appointment of represetatives of ministers. In the future this is a challenge in the administration of an efficient and effective goverment, so that seriousness of the goverment is treated even though the law already exists like Law number 5 of 2014 concerning bureaucratix reform, Invitation-law no 22 of 1999, no 32 of 2004 and Law No. 23 of 2004.
{"title":"Perampingan Birokrasi Antara Kemajuan Atau Kemauan Politik","authors":"Slamet Riyadi","doi":"10.55745/jwbp.v4i1.37","DOIUrl":"https://doi.org/10.55745/jwbp.v4i1.37","url":null,"abstract":"Bureaucracy is an integral system in an operation but organizations that prioritize organizaional work bureaucracy become ineffective and inefficient. The government has discussed the need for downsizing in bureaucracy, downsizing is intended to make bureaucracy in organization more effective. But the discourse cannot be ralized and the goverment actually prolongs tge bureaucracy, for example by the appointment of represetatives of ministers. In the future this is a challenge in the administration of an efficient and effective goverment, so that seriousness of the goverment is treated even though the law already exists like Law number 5 of 2014 concerning bureaucratix reform, Invitation-law no 22 of 1999, no 32 of 2004 and Law No. 23 of 2004.","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"23 1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"133353647","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In the field of defense and security, the threat of disintegration, crime and the high quality and quantity, the spread of drug traficking and smuggling and illegal trade are difficult of eradicate. The condition of our nation is currently facing a very powerful test, not because it is only a multidimensional crisis, but also involves the loss of obedience, the role model of its leaders hopes that this nation will soon get candidates for national leaders who are not only strong leaders (Strong Leader) ad a fusion of manager character leaders (leaders) and statesmen (statesman) with international standards but also a personal "good leader: who has natioanlism insight.
{"title":"Kualitas Kepemimpinan Nasional Dalam Mewujudkan Pemerintahan Yang Bersih Guna Tercapainya Tujuan Nasional","authors":"Bibit Santoso","doi":"10.55745/jwbp.v4i1.38","DOIUrl":"https://doi.org/10.55745/jwbp.v4i1.38","url":null,"abstract":"In the field of defense and security, the threat of disintegration, crime and the high quality and quantity, the spread of drug traficking and smuggling and illegal trade are difficult of eradicate. The condition of our nation is currently facing a very powerful test, not because it is only a multidimensional crisis, but also involves the loss of obedience, the role model of its leaders hopes that this nation will soon get candidates for national leaders who are not only strong leaders (Strong Leader) ad a fusion of manager character leaders (leaders) and statesmen (statesman) with international standards but also a personal \"good leader: who has natioanlism insight.","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"30 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-11-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129120852","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Coal-Bed Methane or CBM as an alternative energy source has been the attention of many people. The interest in CBM it can be a renewable energy due to the gas continue to be produced during the coal seam is still there. Moreover, Indonesia has a large CBM reserves of 450 TCF (trillion cubic feet) that can meet the needs of Indonesia for almost 300 years if the terms of the current natural gas consumption. Therefore, the development of CBM in Indonesia is very important to maintain energy security and optimize the use of natural resource in Indonesia. Therefore, the development of CBM in Indonesia is very important to maintain energy security and optimize the use of natural resources in Indonesia. This study provides insight on: (1) The synergies and cooperation among stakeholders to realize the develoment of CBM good efficient and effective. (2) Innovation policy in order to increase the attractiveness for companies to invest CBM is based on sustainable environtment development. (3) Improve regional economic growth that spreads to surrounding areas. If the three aspects of running consistently which will have an impact on improving the preosperity of society, energy sufficiency and improve intelligence Indonesian nation in the future
{"title":"Sinergi dan Kerjasama Dalam Pengembangan Coal Bed Methane (CBM) dan Langkah Kebijakan Investasi dan Lingkungan Hidup","authors":"A. S. Hasibuan","doi":"10.55745/jwbp.v3i1.26","DOIUrl":"https://doi.org/10.55745/jwbp.v3i1.26","url":null,"abstract":"Coal-Bed Methane or CBM as an alternative energy source has been the attention of many people. The interest in CBM it can be a renewable energy due to the gas continue to be produced during the coal seam is still there. Moreover, Indonesia has a large CBM reserves of 450 TCF (trillion cubic feet) that can meet the needs of Indonesia for almost 300 years if the terms of the current natural gas consumption. Therefore, the development of CBM in Indonesia is very important to maintain energy security and optimize the use of natural resource in Indonesia. \u0000Therefore, the development of CBM in Indonesia is very important to maintain energy security and optimize the use of natural resources in Indonesia. \u0000This study provides insight on: (1) The synergies and cooperation among stakeholders to realize the develoment of CBM good efficient and effective. (2) Innovation policy in order to increase the attractiveness for companies to invest CBM is based on sustainable environtment development. (3) Improve regional economic growth that spreads to surrounding areas. If the three aspects of running consistently which will have an impact on improving the preosperity of society, energy sufficiency and improve intelligence Indonesian nation in the future","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"28 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122130167","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Civilian apparatus of the state in perfoming their duties as public servants should give priority to the role of managerial and professional bureaucrat administrator and excelled in all areas of goverment. Public services are conducted within the framework of innovation and creativity and the quality of services with high accuracy in accordance with the needs of society. Measuring equipment for measuring the success of public service is a meeting between the services provided by the government with the people's expectations. If the form of service expected by society are not in accordance with the received then lead to public disappointment to the Goverment. To that end, Employee Apparatus State Civil (ASN) at every level of goverment in the center and the area should contribute to public service excellence (quick, easy, inexpensive, precise, definite and accountable) and prioritizes customer satisfaction and needs of the community and consider the level of progress of society.
{"title":"Pelayanan Publik Dalam Mewujudkan Reformasi Birokrasi Pemerintahan di Daerah","authors":"M. Sadik","doi":"10.55745/jwbp.v3i1.30","DOIUrl":"https://doi.org/10.55745/jwbp.v3i1.30","url":null,"abstract":"Civilian apparatus of the state in perfoming their duties as public servants should give priority to the role of managerial and professional bureaucrat administrator and excelled in all areas of goverment. Public services are conducted within the framework of innovation and creativity and the quality of services with high accuracy in accordance with the needs of society. Measuring equipment for measuring the success of public service is a meeting between the services provided by the government with the people's expectations. If the form of service expected by society are not in accordance with the received then lead to public disappointment to the Goverment. To that end, Employee Apparatus State Civil (ASN) at every level of goverment in the center and the area should contribute to public service excellence (quick, easy, inexpensive, precise, definite and accountable) and prioritizes customer satisfaction and needs of the community and consider the level of progress of society.","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"127769144","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
In theoretical way tehere are generic basic elements in local government institution, in order to implement its autonomy with the best way, as instrument which create democratization process and build welfare in local level, it should pay attention to democracy principle, equalization, equilty, and uniqueness in every region at the Unitary State of the Republic of Indonesia system. The efficiency and effectiveness on implementation of local goverment need to be increased with pay attention more to the correlation aspects between central government and local government and between many regions, potency and the regional differences, also chances and challenges in global competition on unitary system of state goverment implemetation. There at least seven (7) basic elements that build local goverment as strategic consequeces of theory of decentralizaion, they are (1)Governmental Affairs; (2) Instituional; (3) Personal; (4) Local Finance, (5) Regional Representative; (6) Public Service (7)Guidance and Control, that have three dimensions which are philosophical dimension, theoretical dimension, and practical dimension. the basic elements of local government, decentralizaion
{"title":"Tujuh Elemen Dasar Pemerintahan Daerah Sebagai Konsekwensi Strategis Teori Desentralisasi","authors":"Sofyan Safari Hamim","doi":"10.55745/jwbp.v3i1.29","DOIUrl":"https://doi.org/10.55745/jwbp.v3i1.29","url":null,"abstract":"In theoretical way tehere are generic basic elements in local government institution, in order to implement its autonomy with the best way, as instrument which create democratization process and build welfare in local level, it should pay attention to democracy principle, equalization, equilty, and uniqueness in every region at the Unitary State of the Republic of Indonesia system. \u0000The efficiency and effectiveness on implementation of local goverment need to be increased with pay attention more to the correlation aspects between central government and local government and between many regions, potency and the regional differences, also chances and challenges in global competition on unitary system of state goverment implemetation. There at least seven (7) basic elements that build local goverment as strategic consequeces of theory of decentralizaion, they are (1)Governmental Affairs; (2) Instituional; (3) Personal; (4) Local Finance, (5) Regional Representative; (6) Public Service (7)Guidance and Control, that have three dimensions which are philosophical dimension, theoretical dimension, and practical dimension. \u0000the basic elements of local government, decentralizaion","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124275247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The purpose of this study was to describe the laying of regional autonomy in local governance based on the theory of decentralizaion and regional autonomy, Qualitative approach is used to answer the questions proposed in this study. The result of this study shows that the implementation of the policy of decentralizaion and regional autonomu have relevance to the theory of Symmetric an A-symmetric Decentralizaion. Laying of regional autonomy in the Moderate Model composed of first, the Provincial Regions with special authority or limited authonomy and administrative region. Second, The Distric/City regions as fully authonomy.
{"title":"Perspektif Otonomi Daerah Dalam Desentralisasi","authors":"Tjahya Supriatna","doi":"10.55745/jwbp.v3i1.27","DOIUrl":"https://doi.org/10.55745/jwbp.v3i1.27","url":null,"abstract":"The purpose of this study was to describe the laying of regional autonomy in local governance based on the theory of decentralizaion and regional autonomy, Qualitative approach is used to answer the questions proposed in this study. The result of this study shows that the implementation of the policy of decentralizaion and regional autonomu have relevance to the theory of Symmetric an A-symmetric Decentralizaion. Laying of regional autonomy in the Moderate Model composed of first, the Provincial Regions with special authority or limited authonomy and administrative region. Second, The Distric/City regions as fully authonomy.","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"29 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129906794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The aims of the study was to describe innovations in local goverment and the factor that determines success of innovation in local governance. Qualitative approach is used to answer the questions proposed in this study. The result of this study shows that the complexity of the problems in goverment requires innovation in handling by the local goverment. Factors that determine the success of innovation in local goverment were readiness of policies and regulations, innovative leadership, culture of innovation, readiness to coordinate and facilitate, the role of stakeholder and readiness of infrastructure.
{"title":"Faktor-faktor Penentu Keberhasilan Inovasi Dalam Penyelenggaraan Pemerintah Daerah","authors":"Sitti Aminah","doi":"10.55745/jwbp.v3i1.28","DOIUrl":"https://doi.org/10.55745/jwbp.v3i1.28","url":null,"abstract":"The aims of the study was to describe innovations in local goverment and the factor that determines success of innovation in local governance. Qualitative approach is used to answer the questions proposed in this study. The result of this study shows that the complexity of the problems in goverment requires innovation in handling by the local goverment. Factors that determine the success of innovation in local goverment were readiness of policies and regulations, innovative leadership, culture of innovation, readiness to coordinate and facilitate, the role of stakeholder and readiness of infrastructure.","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"52 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122507385","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
The issues of Law No. 6 of 2014 About the village, showing the spirit of the government to promote the village through exhumation values of lokal customs and wisdom in governance villages by providing broad authority that is authorized by the right of the origin village and village authority of local scale. Article 18 B of the 1945 Constitution is the basis for regulating and developing villages in the future, which has been giving wide space to the village for inreasing into a strong, Forward, independently and democratic to realize the community fair, prosperous and prosper without loss, throught recognition and respect for the autonomy of the State agains the village, with the authoritu to regulate and manage government affairs and public interest by the authority based on the origin and authority right scale local villages as well as other authorities through the assignment of central and local goverment. Based on article 18 B of the 1945 Constitution and the regulations in law No. 6 of 2014 About Village, should develop village into an inclusion environtment that is able to accept diversity and participation of all citizens, so that no citizen or group of citizen are marginalized
{"title":"Kewenangan dan Inklusi Desa","authors":"Rajanner P. Simarmata","doi":"10.55745/jwbp.v3i1.31","DOIUrl":"https://doi.org/10.55745/jwbp.v3i1.31","url":null,"abstract":"The issues of Law No. 6 of 2014 About the village, showing the spirit of the government to promote the village through exhumation values of lokal customs and wisdom in governance villages by providing broad authority that is authorized by the right of the origin village and village authority of local scale. Article 18 B of the 1945 Constitution is the basis for regulating and developing villages in the future, which has been giving wide space to the village for inreasing into a strong, Forward, independently and democratic to realize the community fair, prosperous and prosper without loss, throught recognition and respect for the autonomy of the State agains the village, with the authoritu to regulate and manage government affairs and public interest by the authority based on the origin and authority right scale local villages as well as other authorities through the assignment of central and local goverment. Based on article 18 B of the 1945 Constitution and the regulations in law No. 6 of 2014 About Village, should develop village into an inclusion environtment that is able to accept diversity and participation of all citizens, so that no citizen or group of citizen are marginalized","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2022-08-29","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"131987096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Diversity is a gift from the almighty power of the Indonesian people that cannot be denied anymore, which is a form of national strength and noble values possessed by the Indonesian people. Diversity is a spirit in providing good services for all Indonesian citizens who do not look at ethnic origin, skin color, groups and groups. Transformational leadership is a leadership style used by a leader if he wants a group to widen its boundaries and have performance beyond the status quo or achieve a whole new set of organizational goals. Transformational leadership is the answer in providing excellent service quality for all people in the scope of government. The leadership of transformation that provides quality of service within the frame of diversity will satisfy the community so that it will usher in the corridor of the Unitary Republic of Indonesia. DAFTAR PUSTAKA Buku-Buku Brundet, Mark, Neil Burton, Robert Smith, Leadership in Education, London : Sage Publish, 2003. Cassidy, Carlene M, Robert Kreitner, Principles of Management 12th, USA :SouthWestern Cengage Learning, 2011. Daft, Richard L, The Leadership Experience 6th, USA : Cengage Learning, 2015. Gibson, Organizations, New York : McGraw-Hill Companies, Inc, 2006. Hamengku Bowono X, Sultan, Merajut Kembali Ke indonesiaan Kita, Jakarta :Gramedia Pustaka Utama, 2008. Hill, Arthur V, Field Service Management, America : RICHARD D. IRWIN, INC,1992. Hughes, Bass, Leadership Enchanging The Lessons of Experience 8th, New York :McGraw Hill, 2015. Jason A. Colquit, Jeffery A. Lepine and Michael J. Wesson, Organizational Behavior: Improving Perfor mance and Commitment in the Workplace, Bston: McGraw-Hill, 2011. Kaelan, Pendidikan Pancasila, Yogyakarta :Paradigma, 2004. Kasmir, Customers Services Excellent, Jakarta :Raja Grafindo, 2017. Majid, Suharto Abdul, Customer Dalam Bisnis Jasa Transportasi, RAJA WALI PERS:PT. Raja Grafindo, 2012. Malau, Harman, Manajemen Pemasaran, Bandung : Alfabeta, 2017. Nelson, Debra L., James Campbell Quick, Organizational Behavior: Foundation, Realities and Chalenge,Canada:Thomson, 2006. Palmer, Andrian, Principles Of Services Marketing, Singapore : McGraw-Hill, 2001. Rangkuti, Freddy, Customer Service Satisfaction & Call Center, Jakarta :PT. Gramedia Pustaka Utama, 2014. Customer Care Excellence, Jakarta :Gramedia Pustaka Utama, 2016. Robert, Lussier N, Achua, Management Fundamentals, Concept, Aplications, Skill Development, Australia: South Western, 2010. Scermerhorn, John R. Jr, Daniel G. Bachrach, Introduction to Management 13th, Singapore : Wiley, 2015. Wibowo, Manajemen Kinerja, Jakarta : PT. Raja Grafindo Persada, 2014. Yukl, Gary A, Leadership in Organizations 8t, New England : Pearson, 2013. Jurnal Gao-Liang Wang, Yu-Je Lee, Song-Fen Cheng, The Impact of Organizational Climate, Service Quality and customer Satisfaction on Organizational Performance: a Case of International Tourist Hotel Industry in Taipei City,International Jo
多样性是印度尼西亚人民的强大力量所给予的礼物，不能再加以否认，它是印度尼西亚人民所拥有的一种国家力量和崇高价值的形式。多样性是为所有印尼公民提供良好服务的一种精神，不分种族、肤色、群体和群体。变革型领导是一种领导风格，如果领导者想要一个团队扩大其边界，超越现状或实现一套全新的组织目标，他会使用这种领导风格。变革型领导是在政府范围内为所有人提供优质服务的答案。在多样性框架内提供高质量服务的改革领导将使社区满意，从而使它进入印度尼西亚统一共和国的走廊。DAFTAR PUSTAKABuku-BukuBrundet, Mark, Neil Burton, Robert Smith，《领导力教育》，伦敦:Sage publishing, 2003。卡西迪，卡琳M，罗伯特·克雷特纳，《管理学原理》，第12期，美国:西南大学，2011年。Daft, Richard L，《领导经验》第6期，美国:圣智学习，2015。吉布森，《组织》，纽约:麦格劳-希尔公司，2006。《苏丹》，《Merajut Kembali Ke indonesia》，雅加达:Gramedia Pustaka Utama, 2008。《现场服务管理》，美国:RICHARD D. IRWIN, INC .，1992。Hughes, Bass，《领导力改变经验教训》第8期，纽约:McGraw Hill, 2015。Jason A. Colquit, Jeffery A. Lepine, Michael J. Wesson，组织行为学:改善工作场所的绩效和承诺，波士顿:McGraw-Hill, 2011。Kaelan, Pendidikan Pancasila，日惹:典范，2004。Kasmir，《卓越客户服务》，雅加达:Raja Grafindo, 2017。Majid, Suharto Abdul，客户Dalam Bisnis Jasa Transportasi, RAJA WALIRaja Grafindo, 2012。Malau, Harman, Manajemen Pemasaran，万隆:Alfabeta, 2017。张晓明，《组织行为学:基础、现实与挑战》，加拿大:汤姆逊出版社，2006。Palmer, Andrian，《服务营销原理》，新加坡:McGraw-Hill, 2001。Rangkuti, Freddy，客户服务满意度和呼叫中心，雅加达:PTGramedia Pustaka Utama, 2014。《卓越客户服务》，雅加达:Gramedia Pustaka Utama, 2016年。Robert, lusier N, Achua，管理基础，概念，应用，技能开发，澳大利亚:西南，2010。Scermerhorn, John R. Jr, Daniel G. Bachrach，《管理学导论》，新加坡:Wiley, 2015。Wibowo, Manajemen Kinerja，雅加达:PT. Raja Grafindo Persada, 2014。贾立，《组织领导力》，第8期，新英格兰:皮尔森出版社，2013年。王高亮、李玉杰、程松芬，组织氛围、服务品质与顾客满意对组织绩效的影响:以台北市国际旅游饭店业为例，国际商务管理学报。，第五卷第六期|| 6月2016 | |。， h. 58杨国强，《高等教育服务质量:追求卓越》，VOL. 16 NO. 8。3 2008，翡翠集团出版有限公司，ISSN 1074-8121;h。www.beraunews.com/serba-serbi/3052-melayani-masyarakat-mulailah-dari-yang-sederhanahttps www.astalog.com/974/asal-mula-terbentuknya-bhineka-tunggal-ika.htmhttp 100. internethttp: / /: / /: / / damainegerikutercinta.wordpress.com/2012/05/14/kita-butuh-pemimpin-yang-amanah-dan-menjaga-kebhinekaan-5/https: / / dkn.go.id / ruang-opini / 9 / jumlah-pulau-di-indonesia.htm.http: / / jateng.tribunnews.com/2016/09/01/data - terkini jumlah penduduk -印尼- 2579杨朱塔- - wajib ktp - 1825 - juta.https: / / www.bps.go.id KegiatanLain / v把/ id / 127)。
{"title":"Kepemimpinan Transformasional Yang Melayani Masyarakat Dalam Bingkai Kebhinekaan","authors":"Ervin Agung Priambodo","doi":"10.55745/jwbp.v4i2.78","DOIUrl":"https://doi.org/10.55745/jwbp.v4i2.78","url":null,"abstract":"Diversity is a gift from the almighty power of the Indonesian people that cannot be denied anymore, which is a form of national strength and noble values possessed by the Indonesian people. Diversity is a spirit in providing good services for all Indonesian citizens who do not look at ethnic origin, skin color, groups and groups.\u0000 \u0000Transformational leadership is a leadership style used by a leader if he wants a group to widen its boundaries and have performance beyond the status quo or achieve a whole new set of organizational goals. Transformational leadership is the answer in providing excellent service quality for all people in the scope of government. The leadership of transformation that provides quality of service within the frame of diversity will satisfy the community so that it will usher in the corridor of the Unitary Republic of Indonesia.\u0000 \u0000\u0000DAFTAR PUSTAKA\u0000Buku-Buku\u0000Brundet, Mark, Neil Burton, Robert Smith, Leadership in Education, London : Sage Publish, 2003.\u0000Cassidy, Carlene M, Robert Kreitner, Principles of Management 12th, USA :SouthWestern Cengage Learning, 2011.\u0000Daft, Richard L, The Leadership Experience 6th, USA : Cengage Learning, 2015.\u0000Gibson, Organizations, New York : McGraw-Hill Companies, Inc, 2006.\u0000Hamengku Bowono X, Sultan, Merajut Kembali Ke indonesiaan Kita, Jakarta :Gramedia Pustaka Utama, 2008.\u0000Hill, Arthur V, Field Service Management, America : RICHARD D. IRWIN, INC,1992.\u0000Hughes, Bass, Leadership Enchanging The Lessons of Experience 8th, New York :McGraw Hill, 2015.\u0000Jason A. Colquit, Jeffery A. Lepine and Michael J. Wesson, Organizational Behavior: Improving Perfor mance and Commitment in the Workplace, Bston: McGraw-Hill, 2011.\u0000Kaelan, Pendidikan Pancasila, Yogyakarta :Paradigma, 2004.\u0000Kasmir, Customers Services Excellent, Jakarta :Raja Grafindo, 2017.\u0000Majid, Suharto Abdul, Customer Dalam Bisnis Jasa Transportasi, RAJA WALI PERS:PT. Raja Grafindo, 2012. \u0000Malau, Harman, Manajemen Pemasaran, Bandung : Alfabeta, 2017.\u0000Nelson, Debra L., James Campbell Quick, Organizational Behavior: Foundation, Realities and Chalenge,Canada:Thomson, 2006.\u0000Palmer, Andrian, Principles Of Services Marketing, Singapore : McGraw-Hill, 2001.\u0000Rangkuti, Freddy, Customer Service Satisfaction & Call Center, Jakarta :PT. Gramedia Pustaka Utama, 2014.\u0000Customer Care Excellence, Jakarta :Gramedia Pustaka Utama, 2016.\u0000Robert, Lussier N, Achua, Management Fundamentals, Concept, Aplications, Skill Development, Australia: South Western, 2010.\u0000Scermerhorn, John R. Jr, Daniel G. Bachrach, Introduction to Management 13th, Singapore : Wiley, 2015.\u0000Wibowo, Manajemen Kinerja, Jakarta : PT. Raja Grafindo Persada, 2014.\u0000Yukl, Gary A, Leadership in Organizations 8t, New England : Pearson, 2013.\u0000 Jurnal\u0000Gao-Liang Wang, Yu-Je Lee, Song-Fen Cheng, The Impact of Organizational Climate, Service Quality and customer Satisfaction on Organizational Performance: a Case of International Tourist Hotel Industry in Taipei City,International Jo","PeriodicalId":415656,"journal":{"name":"Jurnal Wahana Bina Pemerintahan","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2017-12-30","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116608044","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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