Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00039
Rachel Tofteland-Trampe
Older women doing professional writing for employment face unique obstacles when composing their job materials. Even though they write in common job application genres such as resumes and cover letters, they face unique challenges based on their identities and are aware that they need to counter employer perceptions that value youth. As a result, some de-emphasize their age. They seek feedback within their networks to highlight their ethos, build confidence in themselves, and make themselves visible and valuable to employers. Their professional writing is central to their employment opportunities and sense of self-worth. Their job application process takes place across digital devices, and they use different devices for different purposes.
{"title":"Professional Writing for Employment of Older Women","authors":"Rachel Tofteland-Trampe","doi":"10.1109/ProComm57838.2023.00039","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00039","url":null,"abstract":"Older women doing professional writing for employment face unique obstacles when composing their job materials. Even though they write in common job application genres such as resumes and cover letters, they face unique challenges based on their identities and are aware that they need to counter employer perceptions that value youth. As a result, some de-emphasize their age. They seek feedback within their networks to highlight their ethos, build confidence in themselves, and make themselves visible and valuable to employers. Their professional writing is central to their employment opportunities and sense of self-worth. Their job application process takes place across digital devices, and they use different devices for different purposes.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"467 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"116513998","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00057
Daniel Liddle
Plain language guidelines are commonly deployed across professional writing disciplines. In pursuit of wide public audiences, contemporary guidelines often written using the style they prescribe: through unadorned presentation lacking in stylistic flair. This was not always the case. This article explores the humor and personality of one of the most popular early examples of plain language guidelines. In noting this stylistic incongruity between the past and present, the author argues for the value and difficulty of adding these stylized elements.
{"title":"The Goofy Roots of the Plain Language Movement: Reconsidering the Rhetorical Hedonism of ‘Gobbledygook Has Gotta Go’","authors":"Daniel Liddle","doi":"10.1109/ProComm57838.2023.00057","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00057","url":null,"abstract":"Plain language guidelines are commonly deployed across professional writing disciplines. In pursuit of wide public audiences, contemporary guidelines often written using the style they prescribe: through unadorned presentation lacking in stylistic flair. This was not always the case. This article explores the humor and personality of one of the most popular early examples of plain language guidelines. In noting this stylistic incongruity between the past and present, the author argues for the value and difficulty of adding these stylized elements.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"22 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114487752","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/procomm57838.2023.00025
M. Pellegrini
In the top business accelerators across the world, entrepreneurs are asked to pitch many times, and at each of these junctures, the pitch plays an important role as a gatekeeper, determining whether entrepreneurs can access the funding, mentorship, and networking that accelerators provide. To detail this role that the business pitch plays in business acceleration is the point of this presentation. Through the support of a Fulbright Open Research Grant to Chile, I spent eight months at one of the top business accelerators in the world, Start-Up Chile, and this presentation describes my findings during that period of data collection.
{"title":"The Role of The Pitch: Gatekeeping and Pitch Development in a High Technology Business Accelerator","authors":"M. Pellegrini","doi":"10.1109/procomm57838.2023.00025","DOIUrl":"https://doi.org/10.1109/procomm57838.2023.00025","url":null,"abstract":"In the top business accelerators across the world, entrepreneurs are asked to pitch many times, and at each of these junctures, the pitch plays an important role as a gatekeeper, determining whether entrepreneurs can access the funding, mentorship, and networking that accelerators provide. To detail this role that the business pitch plays in business acceleration is the point of this presentation. Through the support of a Fulbright Open Research Grant to Chile, I spent eight months at one of the top business accelerators in the world, Start-Up Chile, and this presentation describes my findings during that period of data collection.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"17 2 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123559756","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/procomm57838.2023.00009
Catherine G. P. Berdanier
This workshop is intended for instructors of technical writing who teach in a disciplinary context. In this interactive workshop, participants will be guided through cognitive science and educational psychology principles that affect novice researchers and writers in academic science and engineering (upper-level undergraduates and/or graduate students) who often are struggling with oscillating role identities as students and researchers that affect both the writing process and the psychosocial domain.
{"title":"Workshop: Attending to Affective Domain and Disciplinary Identity While Teaching Academic Technical Writing","authors":"Catherine G. P. Berdanier","doi":"10.1109/procomm57838.2023.00009","DOIUrl":"https://doi.org/10.1109/procomm57838.2023.00009","url":null,"abstract":"This workshop is intended for instructors of technical writing who teach in a disciplinary context. In this interactive workshop, participants will be guided through cognitive science and educational psychology principles that affect novice researchers and writers in academic science and engineering (upper-level undergraduates and/or graduate students) who often are struggling with oscillating role identities as students and researchers that affect both the writing process and the psychosocial domain.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"36 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"123690808","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00048
L. Wilkinson, Patricia K. Sheridan
To ensure effective team functioning and strong collaborative documents it is important that engineering educators provide students with clear instruction around how to give and receive feedback most effectively. In this workshop participants will be introduced to two peer feedback models that students can use to provide process and product-based feedback to team members.
{"title":"Workshop: Teaming up for Stronger Communication – An Integrated Approach to Teamwork and Communication Instruction","authors":"L. Wilkinson, Patricia K. Sheridan","doi":"10.1109/ProComm57838.2023.00048","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00048","url":null,"abstract":"To ensure effective team functioning and strong collaborative documents it is important that engineering educators provide students with clear instruction around how to give and receive feedback most effectively. In this workshop participants will be introduced to two peer feedback models that students can use to provide process and product-based feedback to team members.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"44 6 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122423285","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00054
Guiseppe Getto, Bremen Vance, Suzan Flanagan, Kylie M. Jacobsen
As the technical and professional communication (TPC) field evolves, many college graduates and job seekers with TPC-related training are pursuing careers in emerging fields. UX is one such field, but there has been little attention paid to the skills required for jobs such as UX Designer and UX researcher. As part of an ongoing research project examining over 5,000 job ads from the U.S., this paper aims to thoroughly ground readers in the skill sets required by the emerging role of UX professional. We do so by identifying initial trends in keyword usage across job ads as well as zeroing in on skill sets that seem important to employers looking to hire UX professionals.
{"title":"Emerging UX Skill Sets: Preliminary Findings from a Textual Analysis of Job Ads","authors":"Guiseppe Getto, Bremen Vance, Suzan Flanagan, Kylie M. Jacobsen","doi":"10.1109/ProComm57838.2023.00054","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00054","url":null,"abstract":"As the technical and professional communication (TPC) field evolves, many college graduates and job seekers with TPC-related training are pursuing careers in emerging fields. UX is one such field, but there has been little attention paid to the skills required for jobs such as UX Designer and UX researcher. As part of an ongoing research project examining over 5,000 job ads from the U.S., this paper aims to thoroughly ground readers in the skill sets required by the emerging role of UX professional. We do so by identifying initial trends in keyword usage across job ads as well as zeroing in on skill sets that seem important to employers looking to hire UX professionals.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"43 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"134646884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00020
M. Paretti, Catherine G. P. Berdanier, M. Gustafsson
Approaches to teaching writing to engineers vary widely across institutions, from standalone courses housed in English departments to fully integrated writing-in-the-disciplines programs, as well as a range of models in between that represent partnerships between writing and technical faculty. But little is known about how widely each approach is used, who is responsible for instruction, or what the overall goals are. In this exploratory study, we present an initial meta-analysis to map current approaches to engineering writing instruction by analyzing papers presented at American Society for Engineering Education (ASEE) conferences between 2012 and 2022. This exploratory study is a first step in a larger mapping project designed to better understand not only how engineering writing is taught and, perhaps more importantly, what approaches to engineering writing instruction are effective in what contexts and why. Such mapping can facilitate a deeper dialogues locally, nationally, and globally about the strengths and limitations of various approaches.
{"title":"An Exploratory Study Mapping Approaches to Teaching Writing in Engineering","authors":"M. Paretti, Catherine G. P. Berdanier, M. Gustafsson","doi":"10.1109/ProComm57838.2023.00020","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00020","url":null,"abstract":"Approaches to teaching writing to engineers vary widely across institutions, from standalone courses housed in English departments to fully integrated writing-in-the-disciplines programs, as well as a range of models in between that represent partnerships between writing and technical faculty. But little is known about how widely each approach is used, who is responsible for instruction, or what the overall goals are. In this exploratory study, we present an initial meta-analysis to map current approaches to engineering writing instruction by analyzing papers presented at American Society for Engineering Education (ASEE) conferences between 2012 and 2022. This exploratory study is a first step in a larger mapping project designed to better understand not only how engineering writing is taught and, perhaps more importantly, what approaches to engineering writing instruction are effective in what contexts and why. Such mapping can facilitate a deeper dialogues locally, nationally, and globally about the strengths and limitations of various approaches.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"75 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"114171994","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00007
Kelli Cargile-Cook, Jennifer Cross, M. Beruvides, Diego A. Polanco-Lahoz, Fabiola Carrion-Anampa
While identity development in engineering students has attracted scholarly attention for over two decades, very little is known about the process of professional identity development in engineering doctoral students. This brief paper describes a research study that employs user-experience (UX) methods to identify critical change indicators in professional identity development. It focuses on journey mapping to track change processes in identity development and reports how the researchers’ use of journey mapping as a research method changed, oscillating between the collection of visual qualitative data to coded quantitative data and back again. It also discusses how this oscillation has required the research team to adopt various technologies to assist with the analysis and visualization of findings.
{"title":"Mapping Change in Professional Identity Growth in Doctoral Engineering Students","authors":"Kelli Cargile-Cook, Jennifer Cross, M. Beruvides, Diego A. Polanco-Lahoz, Fabiola Carrion-Anampa","doi":"10.1109/ProComm57838.2023.00007","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00007","url":null,"abstract":"While identity development in engineering students has attracted scholarly attention for over two decades, very little is known about the process of professional identity development in engineering doctoral students. This brief paper describes a research study that employs user-experience (UX) methods to identify critical change indicators in professional identity development. It focuses on journey mapping to track change processes in identity development and reports how the researchers’ use of journey mapping as a research method changed, oscillating between the collection of visual qualitative data to coded quantitative data and back again. It also discusses how this oscillation has required the research team to adopt various technologies to assist with the analysis and visualization of findings.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"128075291","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This pilot UX study aims to establish a user experience (UX) approach for assessing the quality of developer documentation, specifically for the OceanBase database company. A usability test was designed to examine task completion rates, times, errors, and satisfaction. Additionally, biometric equipment, such as eye-tracking, EEG, facial expression recognition, and measures of visual and mental fatigue, were utilized to analyze participants’ experiences. The PANAS scale was employed to collect self-reported emotions. The hybrid evaluation method revealed that the OceanBase database documentation suffers from poor usability, understanding, and findability. The root causes of these problems include weak functionality, subpar interaction design, lack of conciseness and explanation, and inadequate structure and legibility. Participants experienced negative emotions and increased mental fatigue after using the documentation, indicating a substantial cognitive load. These findings will inform future improvements to the documentation and provide a foundational UX model for developer documentation. The UX study process may also be a reference for practitioners or researchers conducting similar research on technical documents.
{"title":"UX Testing of Developer Documentation - A pilot study of OceanBase Database Documentation","authors":"Zhijun Gao, Tianshu Wang, Meina Wang, Yunhong Zhang","doi":"10.1109/ProComm57838.2023.00035","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00035","url":null,"abstract":"This pilot UX study aims to establish a user experience (UX) approach for assessing the quality of developer documentation, specifically for the OceanBase database company. A usability test was designed to examine task completion rates, times, errors, and satisfaction. Additionally, biometric equipment, such as eye-tracking, EEG, facial expression recognition, and measures of visual and mental fatigue, were utilized to analyze participants’ experiences. The PANAS scale was employed to collect self-reported emotions. The hybrid evaluation method revealed that the OceanBase database documentation suffers from poor usability, understanding, and findability. The root causes of these problems include weak functionality, subpar interaction design, lack of conciseness and explanation, and inadequate structure and legibility. Participants experienced negative emotions and increased mental fatigue after using the documentation, indicating a substantial cognitive load. These findings will inform future improvements to the documentation and provide a foundational UX model for developer documentation. The UX study process may also be a reference for practitioners or researchers conducting similar research on technical documents.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"1 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"129438003","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-01DOI: 10.1109/ProComm57838.2023.00013
Ryan Cheek, Sam Allen
In this brief paper, we report findings from an ideological rhetorical analysis of the technical marketing materials of politically focused peer-to-peer texting service companies Peerly, Hustle, RumbleUp, and MudShare. Although other studies have focused on the efficacy and effects of SMS texts in political communication, the technical marketing used by P2P texting service companies is an understudied phenomenon. Through ideological rhetoric, technical marketing constructs narrative framings that control how campaigns use P2P texting as a political communication tool. In the sample of technical marketing materials studied, all of the P2P texting service companies emphasized the efficacy and speed advantages of the technology. Additionally, Peerly and Hustle highlighted grassroots organizing and hyper-personal communication while RumbleUp and MudShare took a more business to business tone focused on investment return and financial expediency. All four P2P texting service companies evince techno-capitalistic ideology in their technical marketing materials, which functions to obscure the potential harms and possible solutions to the oversaturation of SMS political marketing.
{"title":"Professionalizing Campaign Text Spam: How Technical Marketing Rhetoric Influences Rapid Change to the Professional Communication of Politics","authors":"Ryan Cheek, Sam Allen","doi":"10.1109/ProComm57838.2023.00013","DOIUrl":"https://doi.org/10.1109/ProComm57838.2023.00013","url":null,"abstract":"In this brief paper, we report findings from an ideological rhetorical analysis of the technical marketing materials of politically focused peer-to-peer texting service companies Peerly, Hustle, RumbleUp, and MudShare. Although other studies have focused on the efficacy and effects of SMS texts in political communication, the technical marketing used by P2P texting service companies is an understudied phenomenon. Through ideological rhetoric, technical marketing constructs narrative framings that control how campaigns use P2P texting as a political communication tool. In the sample of technical marketing materials studied, all of the P2P texting service companies emphasized the efficacy and speed advantages of the technology. Additionally, Peerly and Hustle highlighted grassroots organizing and hyper-personal communication while RumbleUp and MudShare took a more business to business tone focused on investment return and financial expediency. All four P2P texting service companies evince techno-capitalistic ideology in their technical marketing materials, which functions to obscure the potential harms and possible solutions to the oversaturation of SMS political marketing.","PeriodicalId":423952,"journal":{"name":"2023 IEEE International Professional Communication Conference (ProComm)","volume":"18 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"122316319","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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