{"title":"Lifestyle Migration in the Keszthely District of the West-Balaton Region","authors":"Z. Loke, E. Kovács, Z. Bacsi, G. Bánhegyi","doi":"10.32725/det.2020.001","DOIUrl":"https://doi.org/10.32725/det.2020.001","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"15 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84718577","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Good quality services mean an advantage in competition; they help to keep old guests and to receive new ones. For a provisional enterprise, guest satisfaction is not only an objective but also an effective marketing tool, knowing that the repeated purchases and recommendations of a satisfied, loyal customer can be very effective marketing methods. But does high quality of services and satisfaction really guarantee the loyalty of spa guests? In order to receive an answer to this, we have questioned 300 Hungarian guests of Hévíz Spa in the dimensions of service quality, satisfaction and loyalty. We have evaluated the replies of 164 medical guests and 117 wellness tourists separately. The positive relationship between quality and satisfaction has been confirmed both in case of medicaland wellness tourists. In the case of medical tourism, the significant positive relationship between the loyalty dimensions of willingness to return, recommendation willingness and positive word-advertising has also been proven. In the case of wellness tourists, however, satisfaction and loyalty relations are less obvious. Regression analysis draws our attention to the key role of pleasure and satisfaction dimension, directing spa services towards providing joyful experiences! According to this research, we can also determine, that measuring customer satisfaction is not enough, as other factors affecting the loyalty of medicaland wellness tourists also have to be explored.
{"title":"Investigation of Medical- and Wellness Tourists of a Hungarian Spa to Explore Relationships Between Service Quality, Customer Satisfaction and Loyalty","authors":"Z. Loke","doi":"10.32725/det.2020.006","DOIUrl":"https://doi.org/10.32725/det.2020.006","url":null,"abstract":"Good quality services mean an advantage in competition; they help to keep old guests and to receive new ones. For a provisional enterprise, guest satisfaction is not only an objective but also an effective marketing tool, knowing that the repeated purchases and recommendations of a satisfied, loyal customer can be very effective marketing methods. But does high quality of services and satisfaction really guarantee the loyalty of spa guests? In order to receive an answer to this, we have questioned 300 Hungarian guests of Hévíz Spa in the dimensions of service quality, satisfaction and loyalty. We have evaluated the replies of 164 medical guests and 117 wellness tourists separately. The positive relationship between quality and satisfaction has been confirmed both in case of medicaland wellness tourists. In the case of medical tourism, the significant positive relationship between the loyalty dimensions of willingness to return, recommendation willingness and positive word-advertising has also been proven. In the case of wellness tourists, however, satisfaction and loyalty relations are less obvious. Regression analysis draws our attention to the key role of pleasure and satisfaction dimension, directing spa services towards providing joyful experiences! According to this research, we can also determine, that measuring customer satisfaction is not enough, as other factors affecting the loyalty of medicaland wellness tourists also have to be explored.","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"300 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73592732","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Petr Klusáček, O. Konečný, Andrea Zgodová, J. Navrátil
{"title":"Application of the smart city concept in process of urban recycling - case study of Špitálka in Brno, Czech Republic","authors":"Petr Klusáček, O. Konečný, Andrea Zgodová, J. Navrátil","doi":"10.32725/det.2020.002","DOIUrl":"https://doi.org/10.32725/det.2020.002","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"1 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81287828","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Holidays to the Hells of Earth - Taking Risk as a Dark Tourist?","authors":"Zsuzsanna Marton, Ildikó Ernszt, Z. Birkner","doi":"10.32725/det.2020.008","DOIUrl":"https://doi.org/10.32725/det.2020.008","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"16 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72527138","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Ecotourism is one of the most popular sectors in the modern tourism industry. Eco-entrepreneurship is a recent development in entrepreneurial society. These two sectors together attempt to solve the environmental and socio-economic problems. This paper analyzes eco-entrepreneurs organizational factors for community ecotourism development in the case of Kabani community ecotourism organization. The study comprised of both secondary and primary data. For primary data, the author conducted a field study research with community members of a small-scale eco-entrepreneurial organization, Kabani Community Tourism between October to December 2017. For secondary data, the author engaged in an extensive literature review process to identify eco-entrepreneurship research conducted in the tourism industry. Quantitative primary data were collected through questionnaires among 56 local communities employed by Kabani ecotourism organization. The well-known classified technique, Principle Component Analysis has been performed to find the factors of eco-entrepreneurship organization for local communities development. These factors are named as a social, economic, and environmental development factors. Findings show that local communities see eco-entrepreneur organizational factors socio-economic, environmental and local communities age and environmental educational awareness programmes influence the development of ecotourism.
生态旅游是现代旅游业中最受欢迎的部门之一。生态创业是创业社会的新发展。这两个部门共同试图解决环境和社会经济问题。本文以卡巴尼社区生态旅游组织为例，分析生态企业家组织因素对社区生态旅游发展的影响。这项研究包括二级和初级资料。为了获得原始数据，作者于2017年10月至12月对小型生态创业组织Kabani community Tourism的社区成员进行了实地研究。对于二手数据，作者进行了广泛的文献综述过程，以确定在旅游业中进行的生态创业研究。通过对Kabani生态旅游组织雇用的56个当地社区进行问卷调查，收集定量的原始数据。运用著名的分类技术——主成分分析法，找出生态创业组织对地方社区发展的影响因素。这些因素被命名为社会、经济和环境发展因素。研究结果表明，当地社区认为生态企业家组织因素、社会经济因素、环境因素和当地社区因素、年龄因素和环境教育意识方案影响生态旅游的发展。
{"title":"Eco-Entrepreneurs Organizational Attitude towards Sustainable Community Ecotourism Development","authors":"Harshavardhan Reddy Kummitha","doi":"10.32725/det.2020.005","DOIUrl":"https://doi.org/10.32725/det.2020.005","url":null,"abstract":"Ecotourism is one of the most popular sectors in the modern tourism industry. Eco-entrepreneurship is a recent development in entrepreneurial society. These two sectors together attempt to solve the environmental and socio-economic problems. This paper analyzes eco-entrepreneurs organizational factors for community ecotourism development in the case of Kabani community ecotourism organization. The study comprised of both secondary and primary data. For primary data, the author conducted a field study research with community members of a small-scale eco-entrepreneurial organization, Kabani Community Tourism between October to December 2017. For secondary data, the author engaged in an extensive literature review process to identify eco-entrepreneurship research conducted in the tourism industry. Quantitative primary data were collected through questionnaires among 56 local communities employed by Kabani ecotourism organization. The well-known classified technique, Principle Component Analysis has been performed to find the factors of eco-entrepreneurship organization for local communities development. These factors are named as a social, economic, and environmental development factors. Findings show that local communities see eco-entrepreneur organizational factors socio-economic, environmental and local communities age and environmental educational awareness programmes influence the development of ecotourism.","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"22 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89333744","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Food Intolerance and Customer Behavior Specifics as a Limiting Factor for Travelling","authors":"D. Šálková, L. Tichá","doi":"10.32725/det.2020.007","DOIUrl":"https://doi.org/10.32725/det.2020.007","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"438 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2020-03-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77036628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
G. Nick, Tamás Várgedő, Csongor Nagy, Ádám Szaller
{"title":"The Territorial Contexts of Industry 4.0 in Hungary, the Present and Future Challenges and Expectations of the Digital Ecosystem","authors":"G. Nick, Tamás Várgedő, Csongor Nagy, Ádám Szaller","doi":"10.32725/det.2019.025","DOIUrl":"https://doi.org/10.32725/det.2019.025","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"45 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75693096","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Roma Population in Hungary - Spatial Distribution and its Temporal Changes","authors":"J. Pénzes, I. Pásztor, Patrik Tátrai, Tibor Kóti","doi":"10.32725/det.2019.030","DOIUrl":"https://doi.org/10.32725/det.2019.030","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"219 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73619123","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"Creditors' Settlement or When Is It Advisable to Deviate from the Absolute Priority Rule","authors":"Éva Pálinkó, K. Pétervári","doi":"10.32725/det.2019.037","DOIUrl":"https://doi.org/10.32725/det.2019.037","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"23 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89605651","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
{"title":"The Appearance of German Direct Investment in Connection with the Presence of German Minority in Hungarian Small Towns","authors":"Klára J. Stefán, Levente Alpek, Viola Karsai","doi":"10.32725/det.2019.036","DOIUrl":"https://doi.org/10.32725/det.2019.036","url":null,"abstract":"","PeriodicalId":42727,"journal":{"name":"Deturope-The Central European journal of Regional Development and Tourism","volume":"34 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2019-10-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78946022","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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