This study aims to determine the effect of waiting time for doctor's services on patient satisfaction in the Outpatient Department of RSUD Toto Kabila. This study aims to determine whether there is an effect of waiting time for doctor's services on patient satisfaction in the outpatient department of RSUD Toto Kabila which is seen from the waiting time and the five "RATER" dimensions of reliability, assurance, tangibles, empathy and responsiveness. This type of research uses a quantitative approach. The type of data used is cross-sectional which aims to analyze the relationship between the independent variable (Waiting Time) and the dependent variable consisting of (Reliability, Assurance, Tangible, Empathy, Responsiveness) IN Outpatient Hospital Tototo Kabila. The sample of this study amounted to 52 people consisting of surgical polyclinic patients in the outpatient installation of RSUD Toto Kabila. Collecting data using a questionnaire (questionnaire) which is then analyzed using the chi-square test. The results showed that the effect of waiting time for doctor's services on patient satisfaction at Toto Kabila Hospital, the results of the Hypothesis Test that had been carried out showed that there was an effect of waiting time for doctor's services on patient satisfaction with the sign value. 0.00 < 0.05, then H0 is rejected and H1 is accepted. So the researchers concluded that there was an effect of waiting time on patient satisfaction in the outpatient installation of RSUD Toto Kabila.
本研究旨在探讨托托卡比拉医院门诊部等待医生服务时间对患者满意度的影响。本研究旨在确定托托卡比拉RSUD门诊等待时间对患者满意度的影响，从等待时间和可靠性、保证性、有形性、共情性和响应性五个“RATER”维度来看。这种类型的研究使用定量方法。使用的数据类型是横断面的，旨在分析在门诊医院Tototo Kabila自变量(等待时间)和因变量(可靠性，保证，有形，共情，响应)之间的关系。本研究的样本为52人，包括门诊安装RSUD Toto Kabila的外科多门诊患者。使用问卷(问卷)收集数据，然后使用卡方检验进行分析。结果表明，托托卡比拉医院等待医生服务时间对患者满意度的影响，已经进行的假设检验结果表明，等待医生服务时间对患者对标志值的满意度有影响。0.00 < 0.05，则拒绝H0，接受H1。因此，研究人员得出结论，在门诊安装RSUD时，等待时间对患者满意度有影响。
{"title":"The Effect of Waiting Time for Doctor's Services on Patient Satisfaction in the Outpatient Department of RSUD Toto Kabila","authors":"Fuji Fauzia H. Yakop, Titin Dunggio, Serly Daud","doi":"10.47918/jhts.v2i2.325","DOIUrl":"https://doi.org/10.47918/jhts.v2i2.325","url":null,"abstract":"This study aims to determine the effect of waiting time for doctor's services on patient satisfaction in the Outpatient Department of RSUD Toto Kabila. This study aims to determine whether there is an effect of waiting time for doctor's services on patient satisfaction in the outpatient department of RSUD Toto Kabila which is seen from the waiting time and the five \"RATER\" dimensions of reliability, assurance, tangibles, empathy and responsiveness. This type of research uses a quantitative approach. The type of data used is cross-sectional which aims to analyze the relationship between the independent variable (Waiting Time) and the dependent variable consisting of (Reliability, Assurance, Tangible, Empathy, Responsiveness) IN Outpatient Hospital Tototo Kabila. The sample of this study amounted to 52 people consisting of surgical polyclinic patients in the outpatient installation of RSUD Toto Kabila. Collecting data using a questionnaire (questionnaire) which is then analyzed using the chi-square test. \u0000The results showed that the effect of waiting time for doctor's services on patient satisfaction at Toto Kabila Hospital, the results of the Hypothesis Test that had been carried out showed that there was an effect of waiting time for doctor's services on patient satisfaction with the sign value. 0.00 < 0.05, then H0 is rejected and H1 is accepted. So the researchers concluded that there was an effect of waiting time on patient satisfaction in the outpatient installation of RSUD Toto Kabila.","PeriodicalId":430397,"journal":{"name":"Journal of Health, Technology and Science (JHTS)","volume":"16 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2021-11-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"132641505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
This study aimed to determine the sensitivity and specificity test of hemoglobin examination on pregnant women using Hemoglobinometer and Hematology Analyzer devices. The research method used a quantitative approach with the type of research being analytic observational research. The type of data used was primary data in the form of research results and secondary data in the form of data obtained from literature, books and documents. The sampling technique in this study was a purposive sampling technique, with a total sample of 73 people taken from the Kota Utara Public Health Center and Toto Kabila Regional General Hospital. The results showed that the hemoglobinometer has a sensitivity of 81% and a specificity of 100%, while the hematology analyzer has a sensitivity of 98% and a specificity of 100%.
{"title":"Sensitivity and Specificity Tests of Hemoglobin Examination Between Hemoglobinometer and Hematology Analyzer on Pregnant Mothers","authors":"Nurul Widowaty Arbie, Rita Amini Warastuti, Adnan Malaha","doi":"10.47918/jhts.v1i2.343","DOIUrl":"https://doi.org/10.47918/jhts.v1i2.343","url":null,"abstract":" This study aimed to determine the sensitivity and specificity test of hemoglobin examination on pregnant women using Hemoglobinometer and Hematology Analyzer devices. The research method used a quantitative approach with the type of research being analytic observational research. \u0000 The type of data used was primary data in the form of research results and secondary data in the form of data obtained from literature, books and documents. The sampling technique in this study was a purposive sampling technique, with a total sample of 73 people taken from the Kota Utara Public Health Center and Toto Kabila Regional General Hospital. \u0000 The results showed that the hemoglobinometer has a sensitivity of 81% and a specificity of 100%, while the hematology analyzer has a sensitivity of 98% and a specificity of 100%.","PeriodicalId":430397,"journal":{"name":"Journal of Health, Technology and Science (JHTS)","volume":"27 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2020-12-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"124907251","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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