Pub Date : 2020-04-08DOI: 10.1504/ijvcm.2020.10028366
V. Voipio, K. Elfvengren, J. Korpela
Academia has discussed intelligent packaging as a concept to drive business performance using item level data throughout companies' supply chains. Despite the vivid discussion of the conceptual benefits, the market acceptance perspective has often been despised; this research paper aims to close that gap. The theoretical background comes from technology diffusion models, against which a survey across six European countries was conducted. According to the results, category-specific best practices dominate new technology acceptance, and the digital transformation of packaging is linked to supply chain and marketing rather than IT to be handled. Surprisingly, the geographical location of respondents came up as a side influencer and customer experience had less of an importance. At the end of the paper, a feasibility model is presented offering five parameters (volume, value, experiences, complexity and innovation spirit) to predict the success of intelligent packaging as it undergoes category-specific validation in the markets.
{"title":"In the bowling alley: acceptance of an intelligent packaging concept in European markets","authors":"V. Voipio, K. Elfvengren, J. Korpela","doi":"10.1504/ijvcm.2020.10028366","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.10028366","url":null,"abstract":"Academia has discussed intelligent packaging as a concept to drive business performance using item level data throughout companies' supply chains. Despite the vivid discussion of the conceptual benefits, the market acceptance perspective has often been despised; this research paper aims to close that gap. The theoretical background comes from technology diffusion models, against which a survey across six European countries was conducted. According to the results, category-specific best practices dominate new technology acceptance, and the digital transformation of packaging is linked to supply chain and marketing rather than IT to be handled. Surprisingly, the geographical location of respondents came up as a side influencer and customer experience had less of an importance. At the end of the paper, a feasibility model is presented offering five parameters (volume, value, experiences, complexity and innovation spirit) to predict the success of intelligent packaging as it undergoes category-specific validation in the markets.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66823675","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-08DOI: 10.1504/ijvcm.2020.10028364
Z. Pastuszak, M. Lipowski, Ilona Bondos
The purpose is to identify differences in perception of service purchase costs in the three marketing channels (offline, phone and online). We took into account both the general approach and the distinction for three generations of consumers (BB, X, Y). The study is based on a sample of 1,103 consumers in Poland. CAPI method was used with a standardised questionnaire, to verify research hypothesis MANOVA was used. Perceived level costs of using offline channel in the service purchase process plays a role of the reference point for perceived importance of each cost components. The more familiarity with particular marketing channel, the greater the perception of costs in that channel. That channel cost perception is not assigned to the specific marketing channel but to the consumer the channel is perceived by. Cost perception is not static but rather it evolves along with service buyers' ability of using this channel.
{"title":"Customer and costs perception in a multi-channel service sales","authors":"Z. Pastuszak, M. Lipowski, Ilona Bondos","doi":"10.1504/ijvcm.2020.10028364","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.10028364","url":null,"abstract":"The purpose is to identify differences in perception of service purchase costs in the three marketing channels (offline, phone and online). We took into account both the general approach and the distinction for three generations of consumers (BB, X, Y). The study is based on a sample of 1,103 consumers in Poland. CAPI method was used with a standardised questionnaire, to verify research hypothesis MANOVA was used. Perceived level costs of using offline channel in the service purchase process plays a role of the reference point for perceived importance of each cost components. The more familiarity with particular marketing channel, the greater the perception of costs in that channel. That channel cost perception is not assigned to the specific marketing channel but to the consumer the channel is perceived by. Cost perception is not static but rather it evolves along with service buyers' ability of using this channel.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45252140","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-08DOI: 10.1504/ijvcm.2020.10028365
Jessica L. Robinson, Paige S. Rutner, K. Manrodt, Cynthia K. Riemenschneider
Workforce retention has become a major topic of concern for supply chain companies. Nevertheless, few academic studies have investigated retention issues surrounding the supply chain management profession. Taking into consideration that stressful working conditions is a major dissatisfying factor of supply chain managers, our study draws from the challenge stressor-hindrance stressor theoretical framework to identify activities that contribute to boundary-spanner stress and turnover intentions. Five theoretically grounded hypotheses are tested with survey data collected from 281 information technology professionals. Partial least squares structural equation modelling (PLS-SEM) was the performed analysis technique. The results indicate that negotiation interactions, training interactions, and interaction frequency each contribute to boundary-spanner stress, and as a result, their turnover intentions. Information processing interactions fail to have a significant effect on boundary-spanner stress. This study contributes to the challenge/hindrance-stressor model and addresses managerial decisions affecting retention in supply chain companies.
{"title":"Stress and turnover intentions: the impact of boundary-spanning interaction activities","authors":"Jessica L. Robinson, Paige S. Rutner, K. Manrodt, Cynthia K. Riemenschneider","doi":"10.1504/ijvcm.2020.10028365","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.10028365","url":null,"abstract":"Workforce retention has become a major topic of concern for supply chain companies. Nevertheless, few academic studies have investigated retention issues surrounding the supply chain management profession. Taking into consideration that stressful working conditions is a major dissatisfying factor of supply chain managers, our study draws from the challenge stressor-hindrance stressor theoretical framework to identify activities that contribute to boundary-spanner stress and turnover intentions. Five theoretically grounded hypotheses are tested with survey data collected from 281 information technology professionals. Partial least squares structural equation modelling (PLS-SEM) was the performed analysis technique. The results indicate that negotiation interactions, training interactions, and interaction frequency each contribute to boundary-spanner stress, and as a result, their turnover intentions. Information processing interactions fail to have a significant effect on boundary-spanner stress. This study contributes to the challenge/hindrance-stressor model and addresses managerial decisions affecting retention in supply chain companies.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42463229","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-04-08DOI: 10.1504/ijvcm.2020.10028362
P. Engelseth
The paper aims to empirically ground an adapted analytic framework for understanding how to develop landscaping services. This is based on revealing the nature of the network role and processes involved in landscaping services. Landscaping is often part of an overall construction project and has a project form of organisation. A case study of a landscaping firm reveals examples of challenges in planning this form of service operation. Contingency theory is applied to reveal relationship interdependency in a network setting. This provides reasoning on how to interact to produce landscaping services. As a service, landscaping mainly is carried out through pooling resources and varying degrees of intense interaction-rooted reciprocal interdependency while customer relationships entail project-related services. This involves degrees of predominantly pooled and reciprocal interdependency. Supplies to customers need to be negotiated to the degree that production is not standardised. Supplies are, however, a combination of goods and services. This entails purchasing needs to deal with different logistics of supply. A conceptual model is developed that depicts landscaping as networked service production influenced by interdependency and carried out in what is conceptually modelled as a short supply chain.
{"title":"Developing networked landscaping services","authors":"P. Engelseth","doi":"10.1504/ijvcm.2020.10028362","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.10028362","url":null,"abstract":"The paper aims to empirically ground an adapted analytic framework for understanding how to develop landscaping services. This is based on revealing the nature of the network role and processes involved in landscaping services. Landscaping is often part of an overall construction project and has a project form of organisation. A case study of a landscaping firm reveals examples of challenges in planning this form of service operation. Contingency theory is applied to reveal relationship interdependency in a network setting. This provides reasoning on how to interact to produce landscaping services. As a service, landscaping mainly is carried out through pooling resources and varying degrees of intense interaction-rooted reciprocal interdependency while customer relationships entail project-related services. This involves degrees of predominantly pooled and reciprocal interdependency. Supplies to customers need to be negotiated to the degree that production is not standardised. Supplies are, however, a combination of goods and services. This entails purchasing needs to deal with different logistics of supply. A conceptual model is developed that depicts landscaping as networked service production influenced by interdependency and carried out in what is conceptually modelled as a short supply chain.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-04-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45534023","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-26DOI: 10.1504/ijvcm.2020.105473
Anna-Mari Simunaniemi, Martti Saarela, M. Muhos
There is a need for new knowledge about growth in technology-based growth ventures in order to strengthen business development within this context. This retrospective multiple-case study clarifies the context-specific viewpoints related to the early stages of technology-intensive companies in two cities in Finland. The research question is: What are the management priorities of technology-intensive growth ventures in Finnish high-tech contexts? Using the sequential incident technique and semi-structured interviews, the managers of ten companies were asked to describe their business growth. The study tests the applicability of a literature-based framework for the early stages of growth in technology companies and analyses context-specific viewpoints. By taking account of the context, the study provides new insights into the growth and management of technology-intensive companies as well as into the special characteristics of different high-tech contexts. Moreover, the results provide evidence of the applicability of the framework in the selected contexts.
{"title":"Management priorities of technology-based growth ventures in two Finnish high-tech business contexts","authors":"Anna-Mari Simunaniemi, Martti Saarela, M. Muhos","doi":"10.1504/ijvcm.2020.105473","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.105473","url":null,"abstract":"There is a need for new knowledge about growth in technology-based growth ventures in order to strengthen business development within this context. This retrospective multiple-case study clarifies the context-specific viewpoints related to the early stages of technology-intensive companies in two cities in Finland. The research question is: What are the management priorities of technology-intensive growth ventures in Finnish high-tech contexts? Using the sequential incident technique and semi-structured interviews, the managers of ten companies were asked to describe their business growth. The study tests the applicability of a literature-based framework for the early stages of growth in technology companies and analyses context-specific viewpoints. By taking account of the context, the study provides new insights into the growth and management of technology-intensive companies as well as into the special characteristics of different high-tech contexts. Moreover, the results provide evidence of the applicability of the framework in the selected contexts.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1504/ijvcm.2020.105473","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47271389","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-26DOI: 10.1504/ijvcm.2020.105480
Pornwisa Prasertsaeng, Jayant K. Routrary, M. Ahmad, J. Kuwornu
The paper assessed the determinants of members' satisfaction with the activities of horticultural cooperatives in Thailand using data obtained from 290 cooperative members. The empirical results of the heteroscedasticity-corrected ordinary least squares regression revealed that the members' satisfaction by with the activities of the horticultural cooperatives is influenced by business participation, meeting attendance, investment in shares, business value, trust in the committee, profitability, information flow, and coordination with development organisations, years of membership, variety of services, the presence of business partners, and the suitability of the location of the cooperatives. The recommendations for managing horticultural cooperatives are presented.
{"title":"Factors influencing farmers' satisfaction with the activities of horticultural cooperatives in Thailand","authors":"Pornwisa Prasertsaeng, Jayant K. Routrary, M. Ahmad, J. Kuwornu","doi":"10.1504/ijvcm.2020.105480","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.105480","url":null,"abstract":"The paper assessed the determinants of members' satisfaction with the activities of horticultural cooperatives in Thailand using data obtained from 290 cooperative members. The empirical results of the heteroscedasticity-corrected ordinary least squares regression revealed that the members' satisfaction by with the activities of the horticultural cooperatives is influenced by business participation, meeting attendance, investment in shares, business value, trust in the committee, profitability, information flow, and coordination with development organisations, years of membership, variety of services, the presence of business partners, and the suitability of the location of the cooperatives. The recommendations for managing horticultural cooperatives are presented.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1504/ijvcm.2020.105480","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42409460","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-26DOI: 10.1504/ijvcm.2020.105482
N. Wankhade, G. Kundu
The environment in which supply chain (SC) operate keeps changing and so does the SC, making uncertainty as it's trait. SC agility is the key attribute which defines the capability to respond efficiently and effectively to such changes in order to achieve desired performance and achieve sustainable source of competitive advantage. The purpose of this study is to identify the enablers to achieve agility in automotive aftermarket SC and further modelling these enablers to understand their driving power, dependence and strategic importance. In phased approach, this article defines the various attributes of the automotive aftermarket SC which impacts its agility based on literature review and expert interviews and establishes interaction among the variables. Interpretive structural modelling (ISM) is used to present a hierarchy-based model and the mutual relationships among these enablers. ISM is supported with MICMAC analysis to determine the driving and dependence power among variables. Based on the results from the model of ISM, this paper also proposes the conceptual model and poses hypothesis for achieving SC agility and its impact on SC performance. In concluding remarks, paper provides commentary on the managerial implications, limitation of the current study along with future research directions.
{"title":"Modelling the enablers to explore the driving power, dependence and strategic importance in achieving SC agility","authors":"N. Wankhade, G. Kundu","doi":"10.1504/ijvcm.2020.105482","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.105482","url":null,"abstract":"The environment in which supply chain (SC) operate keeps changing and so does the SC, making uncertainty as it's trait. SC agility is the key attribute which defines the capability to respond efficiently and effectively to such changes in order to achieve desired performance and achieve sustainable source of competitive advantage. The purpose of this study is to identify the enablers to achieve agility in automotive aftermarket SC and further modelling these enablers to understand their driving power, dependence and strategic importance. In phased approach, this article defines the various attributes of the automotive aftermarket SC which impacts its agility based on literature review and expert interviews and establishes interaction among the variables. Interpretive structural modelling (ISM) is used to present a hierarchy-based model and the mutual relationships among these enablers. ISM is supported with MICMAC analysis to determine the driving and dependence power among variables. Based on the results from the model of ISM, this paper also proposes the conceptual model and poses hypothesis for achieving SC agility and its impact on SC performance. In concluding remarks, paper provides commentary on the managerial implications, limitation of the current study along with future research directions.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1504/ijvcm.2020.105482","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47089450","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-26DOI: 10.1504/ijvcm.2020.105475
Pauliina Hyrkäs, Lotta Haukipuro, Satu Väinämö, M. Iivari, A. Sachinopoulou, J. Majava
Rising healthcare costs and vast business opportunities in health markets have resulted in a great demand to enhance innovation creation. However, innovation development in healthcare is challenging because of the fragmented and complicated context. Potential means to tackle the challenges include utilising the concepts of open innovation and co-creation, which require organisations to develop new roles and relationships with multiple stakeholders. This paper analyses a 12-month co-creation project where a new collaboration model for healthcare innovations was developed by a hospital, research partners, and companies. We demonstrate how organisations experiment with collaborative innovation in the healthcare context, and what was learned from this experimentation. The study utilises an action research approach and a case study strategy. The co-creation model applied can produce innovations that meet the end-users' needs, but successful implementation requires careful planning, creating separate development paths for idea-type and more mature solutions, and the commitment of project participants.
{"title":"Collaborative innovation in healthcare: a case study of hospitals as innovation platforms","authors":"Pauliina Hyrkäs, Lotta Haukipuro, Satu Väinämö, M. Iivari, A. Sachinopoulou, J. Majava","doi":"10.1504/ijvcm.2020.105475","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.105475","url":null,"abstract":"Rising healthcare costs and vast business opportunities in health markets have resulted in a great demand to enhance innovation creation. However, innovation development in healthcare is challenging because of the fragmented and complicated context. Potential means to tackle the challenges include utilising the concepts of open innovation and co-creation, which require organisations to develop new roles and relationships with multiple stakeholders. This paper analyses a 12-month co-creation project where a new collaboration model for healthcare innovations was developed by a hospital, research partners, and companies. We demonstrate how organisations experiment with collaborative innovation in the healthcare context, and what was learned from this experimentation. The study utilises an action research approach and a case study strategy. The co-creation model applied can produce innovations that meet the end-users' needs, but successful implementation requires careful planning, creating separate development paths for idea-type and more mature solutions, and the commitment of project participants.","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-02-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1504/ijvcm.2020.105475","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49182679","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijvcm.2020.10032996
N. A. Kurdhi, R. Doewes, N. Yuliana
{"title":"A periodic review inventory system under stochastic demand with controllable safety stock, lead time, and price discount under partially backlogged shortages","authors":"N. A. Kurdhi, R. Doewes, N. Yuliana","doi":"10.1504/ijvcm.2020.10032996","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.10032996","url":null,"abstract":"","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66823812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-01DOI: 10.1504/ijvcm.2020.10032991
A. Ala, Sajjad Ebadi Torkayesh, Ali Ebadi Torkayesh, Atabak Iranizad
{"title":"A hybrid genetic algorithm for appointment scheduling in a health examination system","authors":"A. Ala, Sajjad Ebadi Torkayesh, Ali Ebadi Torkayesh, Atabak Iranizad","doi":"10.1504/ijvcm.2020.10032991","DOIUrl":"https://doi.org/10.1504/ijvcm.2020.10032991","url":null,"abstract":"","PeriodicalId":43149,"journal":{"name":"International Journal of Value Chain Management","volume":null,"pages":null},"PeriodicalIF":0.8,"publicationDate":"2020-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"66823801","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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