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Sending the Right Signals: A Theoretical Model to Understand How Interpretative Leadership Capacity Advances Cross-Sector Collaboration 发出正确信号:理解解释性领导能力如何促进跨部门合作的理论模型
IF 0.2 Q4 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-07-09 DOI: 10.18666/jnel-2024-12046
Brandon W. Kliewer
Civil Society Organizations (CSOs) are increasingly asked to facilitate cross-sector collaboration between state, private industry, and nonprofit actors and organizations. Growing evidence indicates certain contexts and conditions support cross-sector col-laboration more than others. However, there is still limited understanding of how, spe-cifically, process and practice produce leadership activity necessary to advance cross-sector collaboration. The purpose of this study is to examine illustrations of how the leadership practice of interpretative signaling emerges in facilitated committees work-ing to enable cross-sector collaboration. Relying on a Leadership-as-Practice (LAP) frame, this video ethnography of Collaborative Leadership Learning Group (CLLG) sessions establishes a theoretical model helpful to capturing how everyday dialogic, re-lational, and socio-material interactions emerge leadership between committee mem-bers attempting to enable cross-sector collaboration. Leadership practice was primarily connected to informal authority that was dispersed through networks of people and community systems. Four forms of interpretative signaling are illustrated as a general practice in the theoretical model.
民间社会组织 (CSO) 越来越多地被要求促进国家、私营企业和非营利组织之间的跨部门合作。越来越多的证据表明,某些环境和条件比其他环境和条件更支持跨部门合作。然而,人们对具体过程和实践如何产生推动跨部门合作所需的领导活动的了解仍然有限。本研究的目的是研究解释性信号的领导实践是如何在促进跨部门合作的委员会中出现的。基于领导力即实践(LAP)框架,本研究通过对领导力学习小组(CLLG)会议的视频民族志研究,建立了一个理论模型,有助于捕捉委员会成员之间如何通过日常对话、再组织和社会物质互动来实现跨部门合作的领导力。领导力实践主要与非正式权威有关,而非正式权威则通过人际网络和社区系统分散。在理论模型中,有四种形式的解释性信号传递被视为一般实践。
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引用次数: 0
Bridging Donor-Centric and Community-Centric Fundraising Approaches to Invest in Equitable Programs and Services 在以捐赠者为中心和以社区为中心的筹资方法之间架起桥梁,投资于公平的计划和服务
IF 0.2 Q4 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-07-09 DOI: 10.18666/jnel-2024-12561
Karina Stork
Eva Huntington, Major Gifts Officer for the Urban Advancement Collective (UAC), has reached a turning point in her philanthropic career. The UAC is campaigning to build The Gathering Space, a community center based in the urban hub of Atlanta, Georgia. During many of Eva’s initial conversations with prospective donors, she has noticed a common motivation: What would a financial contribution do for her donors? How would their contributions be recognized? Where might their names be displayed? Eva’s prospects seem willing to donate, but she leaves each conversation feeling that their interest is “surface level” and results-based, rather than rooted in a true care for the disadvantaged youth The Gathering Space will serve. The first stage of UAC’s capital campaign leaves the Major Gifts Officer re-evaluating her fundraising strategies.
伊娃-亨廷顿(Eva Huntington)是城市发展组织(UAC)的大额捐赠官,她的慈善事业正处于一个转折点。UAC 正在筹建位于佐治亚州亚特兰大市中心的社区中心 "聚会空间"(The Gathering Space)。在伊娃与潜在捐赠者的许多初次交谈中,她注意到了一个共同的动机:捐款能为捐赠者带来什么?他们的捐款将如何得到认可?他们的名字会出现在哪里?伊娃的潜在捐助者似乎愿意捐款,但每次谈话结束后,她都会觉得他们的兴趣是 "表面的",是基于结果的,而不是植根于对 "聚会空间 "将服务的弱势青少年的真正关爱。UAC 资本运作的第一阶段让大额捐赠官重新评估了她的筹款策略。
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引用次数: 0
Learning Modalities in MENAEvaluating the Non-Governmental Organizations Initiative 中东和北非地区的学习方式评估非政府组织倡议
IF 0.2 Q4 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-07-09 DOI: 10.18666/jnel-2024-12121
Tracy Daou, Tatiana Al Rahbany, Dayana Brome, Hady Naal, Alaa Merhi, Nour El Arnaout, Shadi Saleh
With increasing reliance being placed on the civil society sector to respond to rising population needs in the Middle East and North Africa (MENA) region, it is crucial to strengthen the capacity of workers in Non-Governmental Organizations (NGOs) to ensure localized, contextualized, and more effective responses. However, in the absence of systematic evaluation approaches to the capacity-building opportunities offered to NGO workers in the region, evidence on the most effective mode of delivery of these training opportunities remains scarce. We evaluated training courses implemented by the Non-Governmental Organizations Initiative at the American University of Beirut between July 2019 and November 2021 that aims to strengthen the internal capacities of NGOs in MENA, with a focus on comparing online synchronous versus in-person learning modalities. Through a mixed-methods approach, short-term and long-term data was collected from learners including knowledge assessments, course evaluations, and semi-structured interviews. A total of 383 learners participated in the training, 254 of which attended online and 129 attended in-person courses. While differences in knowledge and perceptions regarding the two modalities were relatively similar, in-person modality was preferred over online modality by virtue of it being perceived as being more engaging and more conducive for communication and networking. Details regarding the results covering strengths, challenges, and comparisons between both modalities are expanded on in the manuscript. This study highlights the overall prefer-ence of learners for in-person courses compared to online synchronous ones and highlights the need for research on identifying factors that could contribute to increased engagement in online synchronous learning along with strategies for adoption.
随着中东和北非(MENA)地区日益依赖民间社会部门来应对不断增长的人口需求,加强非政府组织(NGO)工作人员的能力以确保采取因地制宜、更有效的应对措施至关重要。然而,由于缺乏对该地区非政府组织工作人员能力建设机会的系统评估方法,有关提供这些培训机会的最有效模式的证据仍然很少。我们评估了贝鲁特美国大学非政府组织倡议在 2019 年 7 月至 2021 年 11 月期间实施的旨在加强中东和北非地区非政府组织内部能力的培训课程,重点比较了在线同步学习模式和面对面学习模式。通过混合方法,收集了学习者的短期和长期数据,包括知识评估、课程评价和半结构化访谈。共有 383 名学员参加了培训,其中 254 人参加了在线课程,129 人参加了面授课程。虽然两种培训方式在知识和认知方面的差异相对相似,但面对面培训方式比在线培训方式更受欢迎,因为在线培训方式更有吸引力,更有利于沟通和交流。手稿中详细介绍了两种模式的优势、挑战和比较结果。这项研究突出表明,与在线同步课程相比,学习者总体上更喜欢面授课程,并强调有必要开展研究,找出有助于提高在线同步学习参与度的因素,以及采用在线同步学习的策略。
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引用次数: 0
A Community-Based Participatory Research Approach to Identifying Facilitators and Barriers to Social Service Utilization for Food Pantry Clients in the South Bronx 以社区为基础的参与式研究方法,确定南布朗克斯区食品储藏室客户利用社会服务的促进因素和障碍
IF 0.2 Q4 SOCIAL SCIENCES, INTERDISCIPLINARY Pub Date : 2024-07-09 DOI: 10.18666/jnel-2024-11763
Sameena Azhar, Abigail M. Ross, E. Keller, John Weed, Gregory Acevedo
Noting the importance of food assistance programs to low income families in New York City (NYC), the research questions for the present study were: (1) What are the facilitators and barriers to social service utilization for food pantry clients in the South Bronx?, and (2) Does receiving food pantry services serve as a point of entry for social service utilization? We surveyed 218 food pantry clients at a community-based, social service organization based in the South Bronx. Our findings indicate that being aware of local social services was the strongest predictor for utilizing social services. Social service utilization was also predicted by high use of the food pantry (weekly or more); high levels of food insecurity, depressive symptoms; and the ability to communicate ef-fectively in English. Given rising inflation costs and the continued higher expenses as-sociated with food consumption in the United States generally and in NYC specifically, our findings suggest that food pantry sites in the South Bronx bear the potential to be vital entry points for social service referral and utilization, particularly for the screen-ing and assessment of depressive symptoms. Given these findings, nonprofit leaders and social service funders should prioritize capacity building of food pantries as sites for the delivery of health promotion interventions and social services.
鉴于食品援助计划对纽约市低收入家庭的重要性,本研究的问题是(1) 南布朗克斯区食品储藏室客户利用社会服务的促进因素和障碍是什么?我们对南布朗克斯区一家社区社会服务机构的 218 名食品储藏室客户进行了调查。我们的调查结果表明,了解当地的社会服务是利用社会服务的最强预测因素。预测社会服务利用率的因素还包括:食物储藏室的高使用率(每周或每周以上)、高度的食物不安全、抑郁症状以及用英语有效沟通的能力。鉴于通胀成本上升以及美国(尤其是纽约市)与食品消费相关的支出持续增加,我们的研究结果表明,南布朗克斯区的食品储藏室有可能成为社会服务转介和利用的重要切入点,尤其是在抑郁症状的筛查和评估方面。鉴于这些发现,非营利组织的领导者和社会服务资助者应优先考虑食品储藏室的能力建设,将其作为提供健康促进干预措施和社会服务的场所。
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引用次数: 0
Cascade Public Media 瀑布公共媒体
IF 0.5 Pub Date : 2024-04-01 DOI: 10.18666/jnel-2024-12386
Ruth Sessler Bernstein, Toni Aspin
This case study focuses on Cascade Public Media (CPM), a nonprofit whose mission is to inspire a smarter world through public broadcasting, which chose to deliberately change their organizational and board culture to be more equitable and inclusive. In this case, students and practitioners will learn the importance of adopting diversity, equity, and inclusion to better serve their audience and improve board and organizational performance. CPM, using careful and deliberate actions, was able to address systemic injustices and inequities within their board of directors. Over a multi-year period, the CPM board was able to build an accountability-driven strategic framework that brought an equity lens to all aspects of governance. We introduce two theoretical frameworks—Institutional Theory (Powell & DiMaggio, 1991) and Inclusive Interactions Framework (Bernstein et al., 2022)—as a means of highlighting the imperative of adopting actionable practices designed to transform board culture, power dynamics, policies, and structures to generate impactful results. The case is designed for undergraduates, graduates, and DEI and governance practitioners.
本案例研究的重点是 Cascade Public Media (CPM),这是一家非营利组织,其使命是通过公共广播来激励人们建设一个更加智慧的世界。在这个案例中,学生和从业人员将了解到采用多元化、公平和包容的方式来更好地服务受众并提高董事会和组织绩效的重要性。CPM 通过谨慎而周密的行动,解决了董事会内部系统性的不公正和不平等问题。在多年的时间里,CPM 董事会建立了一个以问责制为导向的战略框架,将公平视角引入治理的方方面面。我们介绍了两个理论框架--制度理论(Powell & DiMaggio,1991 年)和包容性互动框架(Bernstein 等人,2022 年)--以此来强调采取可操作实践的必要性,这些实践旨在转变董事会文化、权力动态、政策和结构,从而产生有影响力的结果。本案例专为本科生、毕业生以及发展与创新(DEI)和治理实践者设计。
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引用次数: 0
Navigating Continuity: A Case Study on Nonprofit Leadership Transition 驾驭连续性:非营利组织领导层过渡案例研究
IF 0.5 Pub Date : 2024-04-01 DOI: 10.18666/jnel-2024-12373
Lizzie Dilg
Transitioning power in an organization can take many shapes and there are even more ways the process can go awry. If a transition of power lacks structure, information can be lost, and programs can suffer. At First Steps, a nonprofit organization that helps adults with disabilities navigate early adulthood, their recent leadership transition led to numerous problems within the organization. This case will explore the decisions the board members of First Steps made for their organization and the effects. The main themes of this case center on succession planning, organizational culture, and crucial decision-making. Students will analyze where the root of the issues began and consider the decisions of the board in each step.
组织中的权力交接可以有很多种形式,甚至有更多的方式会导致过程出现问题。如果权力交接缺乏条理,信息就会丢失,项目就会受到影响。First Steps 是一家非营利性组织,致力于帮助残疾成年人度过成年早期,他们最近的领导权交接导致组织内部出现了许多问题。本案例将探讨 First Steps 董事会成员为其组织做出的决定及其影响。本案例的主题集中在继任规划、组织文化和关键决策上。学生将分析问题的根源,并考虑董事会在每个步骤中的决策。
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引用次数: 0
Reimagining Governance in a Racial Justice Coalition: A Case Study in Transforming Power 重新构想种族正义联盟的治理:转变权力的案例研究
IF 0.5 Pub Date : 2024-04-01 DOI: 10.18666/jnel-2024-12387
Judy Freiwirth
This case study elucidates the experiences of a mid-sized community-based nonprofit coalition whose mission is to address systemic racism and organize and advocate for racial justice. Following several years of operating as a fiscally sponsored coalition, their staff decided it was the opportune to establish themselves as an independent nonprofit with its own 501(c)(3) designation. This juncture presented a unique opportunity for the Coalition to design a governance model that was in alignment with their deep values of racial equity, shared leadership, democratic principles, nonhierarchal organizational structures, and the advancement of grassroots Black leadership, and the prioritization of individuals most adversely affected by systemic racism and oppression. This case study illustrates the Coalition’s transformational journey and the challenges encountered during the design process of their new governance model, based on the principles of the pioneering governance framework, Community Engagement Governance™ (Freiwirth, 2013).
本案例研究阐释了一个以社区为基础的中等规模非营利联盟的经验,该联盟的使命是解决系统性种族主义问题,组织并倡导种族正义。在作为一个由财政赞助的联盟运作了几年之后,该联盟的工作人员决定将自己打造成一个独立的非营利组织,并拥有自己的 501(c)(3)认证。这为该联盟提供了一个独特的机会,使其能够设计一种治理模式,使其与种族公平、共同领导、民主原则、非等级组织结构、促进基层黑人领导以及优先考虑受系统性种族主义和压迫影响最严重的个人等深层价值观保持一致。本案例研究说明了该联盟的转型历程,以及在新治理模式的设计过程中遇到的挑战,新治理模式基于开创性治理框架 "社区参与治理"(Community Engagement Governance™)(Freiwirth,2013 年)的原则。
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引用次数: 0
Hurricane, Help, and Harm: Addressing Racial Inequity and Other Complex Trauma Using the “Resilience-Informed Leadership Approach” Across Time 飓风、帮助和伤害:利用 "复原力为基础的领导方法 "跨时空解决种族不平等和其他复杂创伤问题
IF 0.5 Pub Date : 2024-04-01 DOI: 10.18666/jnel-2024-12385
R. Lassu, Haley O’Steen
The case study is about the 501(c)(3) nonprofit, the Make It Right Foundation (MIR), as it responded to Hurricane Katrina with Help and Harm between 2007-2022. The case focuses on the devastation of the Lower Ninth Ward of New Orleans, Louisiana, which impacted a disproportionate number of Black citizens already living below the poverty line before the hurricane destroyed their homes and community (i.e., Hurricane). Celebrity actor Brad Pitt led the foundation and promised to bring in renowned architects to build environmentally sustainable houses for the displaced residents (i.e., Help). The project garnered great media attention as Pitt provided his own donation and raised millions of dollars from fans and A-list celebrities. Unfortunately, the residents needed more than houses, but even those were not delivered. MIR’s board neglected to consider the likely racial inequity and other complex traumas already experienced by residents. Moreover, MIR’s inadequate aid, such as becoming completely unresponsive to requests for help, further compounded residents’ complex trauma (i.e., Harm). We apply the Trauma-Informed Approach (SAMHSA, 2014) to governance and examine the racial equity challenges of nonprofit board governance across time: before beginning work with constituents, during the execution of the nonprofit’s mission, and after problems arise. Furthermore, we introduce the “Resilience-Informed Leadership Approach” (RILA), which expands on the trauma-informed approach by recognizing the trauma of all those involved in the help process, recognizing survivors’ resilience, and including the possibility for posttraumatic growth. A multimedia instructor and trainer guide is provided with links to videos, statistics, and popular press articles to illustrate the case.
本案例研究是关于 501(c)(3) 非营利组织 "正确基金会"(MIR)在 2007 年至 2022 年期间通过 "帮助与伤害 "应对卡特里娜飓风的情况。该案例的重点是路易斯安那州新奥尔良市下第九区遭受的破坏,在飓风摧毁他们的家园和社区(即飓风)之前,已经生活在贫困线以下的黑人公民受到了极大的影响。著名演员布拉德-皮特(Brad Pitt)领导了该基金会,并承诺邀请著名建筑师为流离失所的居民建造环境可持续发展的房屋(即 "帮助")。皮特捐出了自己的善款,并从粉丝和 A 级名人那里筹集了数百万美元,因此该项目获得了媒体的高度关注。不幸的是,居民们需要的不仅仅是房屋,但即使是房屋也无法交付。MIR 的董事会忽视了可能存在的种族不平等以及居民已经经历过的其他复杂创伤。此外,MIR 的援助不足,如对求助完全没有反应,进一步加重了居民的复杂创伤(即伤害)。我们将 "创伤知情法"(SAMHSA,2014 年)应用于管理,并研究了非营利组织董事会管理在不同时期面临的种族公平挑战:在开始与选民合作之前、在执行非营利组织任务期间,以及在出现问题之后。此外,我们还介绍了 "复原力知情领导方法"(RILA),该方法是对创伤知情方法的扩展,它承认所有参与帮助过程的人的创伤,承认幸存者的复原力,并包括创伤后成长的可能性。本手册提供了多媒体讲师和培训师指南,并附有视频、统计数据和热门新闻文章的链接,以说明该案例。
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引用次数: 0
A Founder’s Story Taking a Social Program from Small Startup to Long-Term Sustainability 一个创始人的故事:从小型初创企业到长期可持续发展的社会项目
IF 0.5 Pub Date : 2024-04-01 DOI: 10.18666/jnel-2024-11920
Julia Tang, Janelle Gibson
Starting the Conversation (STC) began in 2016 as a mental health program created by a small grassroots organization in St. Louis, Missouri. In 2019, following success of the program, the organization incorporated as a nonprofit. By 2021, the organization was financially sound and positioned to grow, but its all-volunteer leaders were grappling with how to sustain the program, as they were being pulled in other directions. To save this important service, they proposed a merger with a large nonprofit: the Gateway Region YMCA (GRYMCA), an association of 24 YMCA branches across Missouri and Illinois. The GRYMCA’s leadership embraced the merger proposal because they saw a programmatic opportunity. Thereafter, the STC program became an integral part of the GRYMCA’s community-focused work. The journey to this win-win outcome has revealed important lessons that can help existing and would-be founders of small nonprofits, as well as leaders and managers of large established nonprofits.
开始对话(STC)始于 2016 年,是密苏里州圣路易斯市一个小型基层组织创建的心理健康项目。2019 年,随着该项目取得成功,该组织注册成为一家非营利组织。到 2021 年,该组织财务状况良好,具备了发展的条件,但其全职志愿者领导者却在为如何维持该项目而苦恼,因为他们正被拉向其他方向。为了挽救这项重要的服务,他们提议与一家大型非营利组织合并:Gateway 地区青年会(GRYMCA),该组织由密苏里州和伊利诺伊州的 24 家青年会分会组成。GRYMCA 的领导层接受了合并建议,因为他们看到了项目机会。此后,STC 计划成为 GRYMCA 社区工作中不可或缺的一部分。这一双赢结果的历程揭示了一些重要的经验,可以帮助小型非营利组织的现有和潜在创始人,以及大型成熟非营利组织的领导者和管理者。
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引用次数: 0
Managing Large-Scale Nonprofit Programs with Limited Resources 利用有限资源管理大型非营利计划
IF 0.5 Pub Date : 2024-04-01 DOI: 10.18666/jnel-2024-12368
Carter Woolley
Food insecurity is a wicked problem perpetuated and reinforced by policy and consequently, nonprofit resources are allocated to advocating for policy that would lead to equitable food access. With small staffs, competitive grants, and limited funding, nonprofits run into the dilemma of: Is it more impactful to focus their mission on providing actual food or to work to address the issue through advocacy and policy. This case study will examine a nonprofit attempting to manage three large-scale programs —real-time food support, resource advising, and national advocacy for food justice—with limited resources and a close-minded board of directors.
粮食不安全是一个恶性问题,它因政策而长期存在并得到强化,因此,非营利组织的资源被分配用于倡导制定政策,以实现公平的粮食获取。非营利组织人手少、赠款竞争激烈、资金有限,因此陷入两难境地:是将任务重点放在提供实际食物上,还是通过宣传和政策来解决这一问题更有影响力。本案例研究将探讨一个非营利组织如何在资源有限、董事会意见不统一的情况下,尝试管理三个大型项目--实时食品支持、资源咨询和全国食品公正宣传。
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引用次数: 0
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Journal of Nonprofit Education and Leadership
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