Pub Date : 2023-06-23DOI: 10.1108/gkmc-01-2023-0028
M. Mufassirin, M. I. Ahamed, M. Hisam, Mansoor Mohamed Fazil
Purpose Restrictions imposed on freedom of movement and interaction with others due to the COVID-19 pandemic have had the effect of causing many people, especially students, to become addicted to social media. This study aims to investigate the effect of social media addiction on the academic performance of Sri Lankan government university students during the COVID-19 pandemic. Design/methodology/approach A convenience sampling technique was used to conduct a quantitative cross-sectional survey. The survey involved 570 respondents from nine state universities in Sri Lanka. The raw data from the completed questionnaires were coded and processed using SPSS for descriptive and inferential statistical analysis. Findings The findings of this study indicated that the overall time spent on social networking increased dramatically during COVID-19. Based on the results, this study found that there was no association between the time spent on social media and the academic performance of students before COVID-19 came on the scene. However, a significant association was found between the time spent on social media and students’ performance during the pandemic. The authors concluded that overblown social media use, leading to addiction, significantly negatively affects academic performance. Originality/value This study helps to understand the impact of social media use on the academic performance of students during COVID-19. Restrictions imposed by COVID-19 have changed the typical lifestyle of the students. Therefore, social media usage should be reassessed during the COVID-19 pandemic. The findings of the study will comprise these new insights, and they may well show how to adapt social media to contribute to academic work in meaningful ways.
{"title":"Impact of social media usage on students' academic performance before and during the COVID-19 pandemic in Sri Lanka","authors":"M. Mufassirin, M. I. Ahamed, M. Hisam, Mansoor Mohamed Fazil","doi":"10.1108/gkmc-01-2023-0028","DOIUrl":"https://doi.org/10.1108/gkmc-01-2023-0028","url":null,"abstract":"\u0000Purpose\u0000Restrictions imposed on freedom of movement and interaction with others due to the COVID-19 pandemic have had the effect of causing many people, especially students, to become addicted to social media. This study aims to investigate the effect of social media addiction on the academic performance of Sri Lankan government university students during the COVID-19 pandemic.\u0000\u0000\u0000Design/methodology/approach\u0000A convenience sampling technique was used to conduct a quantitative cross-sectional survey. The survey involved 570 respondents from nine state universities in Sri Lanka. The raw data from the completed questionnaires were coded and processed using SPSS for descriptive and inferential statistical analysis.\u0000\u0000\u0000Findings\u0000The findings of this study indicated that the overall time spent on social networking increased dramatically during COVID-19. Based on the results, this study found that there was no association between the time spent on social media and the academic performance of students before COVID-19 came on the scene. However, a significant association was found between the time spent on social media and students’ performance during the pandemic. The authors concluded that overblown social media use, leading to addiction, significantly negatively affects academic performance.\u0000\u0000\u0000Originality/value\u0000This study helps to understand the impact of social media use on the academic performance of students during COVID-19. Restrictions imposed by COVID-19 have changed the typical lifestyle of the students. Therefore, social media usage should be reassessed during the COVID-19 pandemic. The findings of the study will comprise these new insights, and they may well show how to adapt social media to contribute to academic work in meaningful ways.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75249411","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-21DOI: 10.1108/gkmc-01-2023-0018
A. Qatawneh, M. Makhlouf
Purpose The current study aims to examine the influence of smart mobile banking services (SMBS) on senior clients’ intention to use banking applications through the moderating role of digital accounting. For that sake, features of SMBS were adopted and included (convenience, security, trust and ease of use). Design/methodology/approach Quantitative approach was used through adopting a questionnaire as a tool of study. The questionnaire was built by researcher through the aid of previous studies; the questionnaire was distributed on a convenient sample of senior bank clients who were above 60 years old as according to UNCEF. After application process, researcher retrieved (306) properly filled questionnaires and SPSS was used to screen and analyze gathered primary data. It is worth mentioning that Cronbach’s alpha scored higher than 0.70 which guaranteed the reliability and consistency of study tool. Findings Results of the study indicated that SMBS influence senior clients’ intention to use these applications and this influence is moderated by ramifications of digital accounting. It appeared that features of SMBS were mainly ease of use and trust, which can effect on how senior clients are convinced to use SMBS. Digital accounting appeared in the sense of guaranteeing a high level of stability and accountability to use SMBS through security, easy access, continuous update and valid presentation of application contents. Results of hypothesis testing accepted the main hypothesis which argued that there was a statistically significant influence of SMBS on senior clients’ intention to use, with a value of (R2 = 0.73, p = 0.5). Based on such results, the study recommended that bank managers should focus on providing reliability and privacy by introducing digital accounting practices in a deeper way to ensure efficiency, reliability and compatibility in the banking services provided. Practical implications Limitations of current study were presented through the application on senior clients who were above 60 years old according to UNICEF. As for the practical implications of study revealed that understanding the factors that influence senior clients’ intention to use SMBS can help banks develop strategies to improve their experience with the banking service. For example, if digital accounting is found to be a significant moderating factor, banks can invest in digital accounting solutions to provide a more user-friendly interface for senior clients. As for theoretical implications, the study can extend the technology acceptance model by examining the moderating role of digital accounting in the relationship between SMBS and senior clients’ intention to use. This can contribute to a better understanding of the factors that influence technology adoption among senior clients. Originality/value The originality of current study is that it focuses on the use of SMBS, which is a relatively new technology that has gained significant popularity in recen
本研究旨在通过数字会计的调节作用，检验智能移动银行服务(SMBS)对高级客户使用银行应用程序意愿的影响。为此，采用并包含了smb的特性(便利性、安全性、信任和易用性)。设计/方法/方法采用定量方法，采用问卷作为研究工具。本调查问卷由研究者在前人研究的基础上编制;根据联合国儿童基金会的数据，问卷是在60岁以上的高级银行客户中分发的。在申请过程中，研究者检索(306)正确填写问卷，并使用SPSS筛选和分析收集到的原始数据。值得一提的是，Cronbach’s alpha得分高于0.70，保证了研究工具的可靠性和一致性。研究结果表明，中小企业影响高级客户使用这些应用程序的意图，这种影响被数字会计的后果所缓和。结果表明，中小企业的主要特点是易用性和信任度，这两个特点会影响到如何说服高级客户使用中小企业。数字会计的出现是为了通过安全性、易访问性、持续更新和应用程序内容的有效呈现来保证使用smb的高度稳定性和问责性。假设检验结果接受主假设，即中小企业对老年客户使用意愿有统计学显著影响，其值为(R2 = 0.73, p = 0.5)。基于这些结果，该研究建议银行经理应通过更深入地引入数字会计实践来关注可靠性和隐私性，以确保所提供银行服务的效率、可靠性和兼容性。实际意义:根据联合国儿童基金会对60岁以上老年客户的应用，提出了本研究的局限性。在实践意义方面，研究揭示了了解影响中小企业老年客户使用意向的因素可以帮助银行制定策略来改善他们的银行服务体验。例如，如果发现数字会计是一个重要的调节因素，银行可以投资于数字会计解决方案，为高级客户提供更友好的界面。在理论意义上，本研究可以通过检验数字会计在中小企业与高级客户使用意愿之间的关系中的调节作用来扩展技术接受模型。这有助于更好地理解影响高级客户采用技术的因素。独创性/价值当前研究的独创性在于它关注的是中小企业的使用，这是一项相对较新的技术，由于其便利性和可及性，近年来获得了显著的普及。此外，该研究还调查了资深客户，他们是银行业的一个重要群体，因为他们代表了在采用新技术方面更有可能面临挑战的很大一部分人口。
{"title":"Influence of smart mobile banking services on senior banks’ clients intention to use: moderating role of digital accounting","authors":"A. Qatawneh, M. Makhlouf","doi":"10.1108/gkmc-01-2023-0018","DOIUrl":"https://doi.org/10.1108/gkmc-01-2023-0018","url":null,"abstract":"\u0000Purpose\u0000The current study aims to examine the influence of smart mobile banking services (SMBS) on senior clients’ intention to use banking applications through the moderating role of digital accounting. For that sake, features of SMBS were adopted and included (convenience, security, trust and ease of use).\u0000\u0000\u0000Design/methodology/approach\u0000Quantitative approach was used through adopting a questionnaire as a tool of study. The questionnaire was built by researcher through the aid of previous studies; the questionnaire was distributed on a convenient sample of senior bank clients who were above 60 years old as according to UNCEF. After application process, researcher retrieved (306) properly filled questionnaires and SPSS was used to screen and analyze gathered primary data. It is worth mentioning that Cronbach’s alpha scored higher than 0.70 which guaranteed the reliability and consistency of study tool.\u0000\u0000\u0000Findings\u0000Results of the study indicated that SMBS influence senior clients’ intention to use these applications and this influence is moderated by ramifications of digital accounting. It appeared that features of SMBS were mainly ease of use and trust, which can effect on how senior clients are convinced to use SMBS. Digital accounting appeared in the sense of guaranteeing a high level of stability and accountability to use SMBS through security, easy access, continuous update and valid presentation of application contents. Results of hypothesis testing accepted the main hypothesis which argued that there was a statistically significant influence of SMBS on senior clients’ intention to use, with a value of (R2 = 0.73, p = 0.5). Based on such results, the study recommended that bank managers should focus on providing reliability and privacy by introducing digital accounting practices in a deeper way to ensure efficiency, reliability and compatibility in the banking services provided.\u0000\u0000\u0000Practical implications\u0000Limitations of current study were presented through the application on senior clients who were above 60 years old according to UNICEF. As for the practical implications of study revealed that understanding the factors that influence senior clients’ intention to use SMBS can help banks develop strategies to improve their experience with the banking service. For example, if digital accounting is found to be a significant moderating factor, banks can invest in digital accounting solutions to provide a more user-friendly interface for senior clients. As for theoretical implications, the study can extend the technology acceptance model by examining the moderating role of digital accounting in the relationship between SMBS and senior clients’ intention to use. This can contribute to a better understanding of the factors that influence technology adoption among senior clients.\u0000\u0000\u0000Originality/value\u0000The originality of current study is that it focuses on the use of SMBS, which is a relatively new technology that has gained significant popularity in recen","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"74465382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-20DOI: 10.1108/gkmc-02-2023-0053
Maram Alagha, A. Taha, Mohd Nazari Bin Ismail
Purpose The purpose of this paper is to investigate the influence of the external environment on the strategic thinking dimensions in Malaysia and Palestine on the banking sector. Design/methodology/approach This paper focuses on dynamism and complexity in political and economic external environments. This study uses qualitative methodology through a comparative case study method. Purposive sampling was used to collect data from in-depth semistructured interviews with 33 bank executives from Malaysia and 17 from Palestine. Findings The findings revealed that the banking sector in both Malaysia and Palestine shared five common strategic thinking dimensions, including vision, creativity, conceptual thinking, futurism and opportunity. However, a sixth dimension, intent-focused, was unique to Palestinian bank executives. This study indicates that Palestine’s financial strategic thinking environment is more dynamic and complex than Malaysia’s. Additionally, the study highlights the significant influence of both microenvironments (such as types of banks) and the macroenvironment (such as political and economic situations). These findings hold important implications for decision-makers in the banking sector of both countries. Research limitations/implications As with many studies, this study has some limitations. First, the analysis examines only the turbulent and stable environment in the two countries by using a qualitative approach which enables the analysis of thoughts and actions and exposes the beliefs, perceptions, mental maps and structures of belief in their perceptions (Cavana et al., 2001). As such, the results are limited to a particular time, date and geographical location; thus, opinions and perceptions might be altered due to changes in the external political and economic environment. The second limitation of this work is that the case study might not be appropriate for generalization (Stake, 1978). Finally, the limited number of female participants in Palestine shows a high level of inequality compared to Malaysian participants. Practical implications This study explores the implication of uncertain environments at the national level on executives’ cognition and actions, links the micro- and macro-environment of the banking industry to a theoretical perspective and develops a conceptual circular model to show the effect of macro environments on bank performance. The findings offer practical contributions to the current literature, providing insights for executives to navigate a dynamic and complex banking industry. Originality/value This study fills the literature gap by exploring how strategic thinking dimensions triggered by macro- and micro-environments impact banking sector performance in Malaysia and Palestine.
{"title":"Strategic thinking dimensions between Malaysians’ and Palestinians’ dynamic and complex environment in the banking sector","authors":"Maram Alagha, A. Taha, Mohd Nazari Bin Ismail","doi":"10.1108/gkmc-02-2023-0053","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0053","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the influence of the external environment on the strategic thinking dimensions in Malaysia and Palestine on the banking sector.\u0000\u0000\u0000Design/methodology/approach\u0000This paper focuses on dynamism and complexity in political and economic external environments. This study uses qualitative methodology through a comparative case study method. Purposive sampling was used to collect data from in-depth semistructured interviews with 33 bank executives from Malaysia and 17 from Palestine.\u0000\u0000\u0000Findings\u0000The findings revealed that the banking sector in both Malaysia and Palestine shared five common strategic thinking dimensions, including vision, creativity, conceptual thinking, futurism and opportunity. However, a sixth dimension, intent-focused, was unique to Palestinian bank executives. This study indicates that Palestine’s financial strategic thinking environment is more dynamic and complex than Malaysia’s. Additionally, the study highlights the significant influence of both microenvironments (such as types of banks) and the macroenvironment (such as political and economic situations). These findings hold important implications for decision-makers in the banking sector of both countries.\u0000\u0000\u0000Research limitations/implications\u0000As with many studies, this study has some limitations. First, the analysis examines only the turbulent and stable environment in the two countries by using a qualitative approach which enables the analysis of thoughts and actions and exposes the beliefs, perceptions, mental maps and structures of belief in their perceptions (Cavana et al., 2001). As such, the results are limited to a particular time, date and geographical location; thus, opinions and perceptions might be altered due to changes in the external political and economic environment. The second limitation of this work is that the case study might not be appropriate for generalization (Stake, 1978). Finally, the limited number of female participants in Palestine shows a high level of inequality compared to Malaysian participants.\u0000\u0000\u0000Practical implications\u0000This study explores the implication of uncertain environments at the national level on executives’ cognition and actions, links the micro- and macro-environment of the banking industry to a theoretical perspective and develops a conceptual circular model to show the effect of macro environments on bank performance. The findings offer practical contributions to the current literature, providing insights for executives to navigate a dynamic and complex banking industry.\u0000\u0000\u0000Originality/value\u0000This study fills the literature gap by exploring how strategic thinking dimensions triggered by macro- and micro-environments impact banking sector performance in Malaysia and Palestine.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"73711665","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-19DOI: 10.1108/gkmc-12-2022-0283
Jinfang Niu
Purpose The purpose of this paper is to investigate the archives management practices and needs of corporations that do not employ professional archivists and propose strategies for helping corporations manage and preserve their archives. Design/methodology/approach An online survey was distributed to non-profit and for-profit corporations located in the XX area, USA. Findings The majority of surveyed corporations did not have archivists on staff and were not satisfied with their archives management practices. Many of them have unaddressed archives management needs and preferred no-cost or low-cost approaches to address those needs. Most surveyed corporations had digital archives but lacked knowledge about digital archiving. Free archiving resources and services provided by libraries/archives were dramatically less well known than commercial archiving resources and services. Originality/value To the best of the author’s knowledge, this is one of the very few empirical studies on corporate archives not under professional control. Findings from this study inspired thoughts on how archival education programs, professional associations, cultural heritage organizations and other relevant parties could help corporations better manage and preserve their archives.
{"title":"Corporate archives in the wild","authors":"Jinfang Niu","doi":"10.1108/gkmc-12-2022-0283","DOIUrl":"https://doi.org/10.1108/gkmc-12-2022-0283","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the archives management practices and needs of corporations that do not employ professional archivists and propose strategies for helping corporations manage and preserve their archives.\u0000\u0000\u0000Design/methodology/approach\u0000An online survey was distributed to non-profit and for-profit corporations located in the XX area, USA.\u0000\u0000\u0000Findings\u0000The majority of surveyed corporations did not have archivists on staff and were not satisfied with their archives management practices. Many of them have unaddressed archives management needs and preferred no-cost or low-cost approaches to address those needs. Most surveyed corporations had digital archives but lacked knowledge about digital archiving. Free archiving resources and services provided by libraries/archives were dramatically less well known than commercial archiving resources and services.\u0000\u0000\u0000Originality/value\u0000To the best of the author’s knowledge, this is one of the very few empirical studies on corporate archives not under professional control. Findings from this study inspired thoughts on how archival education programs, professional associations, cultural heritage organizations and other relevant parties could help corporations better manage and preserve their archives.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77482304","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-19DOI: 10.1108/gkmc-03-2023-0085
Hafiz Fawad Ali, Arooba Chaudhary, T. Islam
Purpose This study aims to examine the association between responsible leadership and work engagement through the mediation of knowledge sharing. Further, the study explored the boundary condition of helping initiative behavior (HIB) between responsible leadership and knowledge-sharing (KS) behavior. Design/methodology/approach Considering work engagement as a global challenge, the data for this study was collected from 386 employees working in various organizations on convenience basis. Specifically, the data was collected in two waves through a questionnaire-based survey method and structural equation modeling was used for hypotheses testing. Findings The results reveal that responsible leadership directly and indirectly (through knowledge sharing) affects work engagement. In addition, HIB strengthens the association between responsible leadership and knowledge sharing. Research limitations/implications The study collected data from a developing country. However, the findings suggest management should implement such practices that enable leaders to be more responsible. Such leaders create a learning environment that enhances knowledge sharing and promotes work engagement. Originality/value Based on social exchange, this study explored the mediating role of KS behavior between responsible leadership and work engagement and the conditional role of HIB between responsible leadership and KS behavior.
{"title":"How does responsible leadership enhance work engagement? The roles of knowledge sharing and helping initiative behavior","authors":"Hafiz Fawad Ali, Arooba Chaudhary, T. Islam","doi":"10.1108/gkmc-03-2023-0085","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0085","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the association between responsible leadership and work engagement through the mediation of knowledge sharing. Further, the study explored the boundary condition of helping initiative behavior (HIB) between responsible leadership and knowledge-sharing (KS) behavior.\u0000\u0000\u0000Design/methodology/approach\u0000Considering work engagement as a global challenge, the data for this study was collected from 386 employees working in various organizations on convenience basis. Specifically, the data was collected in two waves through a questionnaire-based survey method and structural equation modeling was used for hypotheses testing.\u0000\u0000\u0000Findings\u0000The results reveal that responsible leadership directly and indirectly (through knowledge sharing) affects work engagement. In addition, HIB strengthens the association between responsible leadership and knowledge sharing.\u0000\u0000\u0000Research limitations/implications\u0000The study collected data from a developing country. However, the findings suggest management should implement such practices that enable leaders to be more responsible. Such leaders create a learning environment that enhances knowledge sharing and promotes work engagement.\u0000\u0000\u0000Originality/value\u0000Based on social exchange, this study explored the mediating role of KS behavior between responsible leadership and work engagement and the conditional role of HIB between responsible leadership and KS behavior.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79919067","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-16DOI: 10.1108/gkmc-03-2023-0082
Haitham Nobanee, A. Alodat, Mehroz Nida Dilshad, Alaa El Sayah, S. Alas’ad, Baraa Omar Al Shalabi, Sara Fadel Alsadi, Noora Mohammed Al Marri, Farzin Kamal Fiza
Purpose This study aims to examine the research output on cyber insurance from 2002 to 2021 through an extensive bibliometric analysis. It examines the cyber insurance resources and how the process of cyber insurance works. Design/methodology/approach This paper uses Scopus and VOSviewer to analyze cyber insurance papers. Using 503 papers from Scopus, this paper enhances the understanding of cyber insurance through collaborative network maps of experts and researchers. Findings The study comprehensively evaluates the development of cyber research. The results show that the number of research articles on cyber insurance has significantly increased since 2009. Practical implications The study's results offer practical implications for researchers to gain knowledge on the latest trends and developments in the domain. In addition, the study highlights the significance of cyber insurance in mitigating financial risks linked to cyberattacks, potentially boosting the investment of more organizations in such policies. Furthermore, practitioners can enhance their understanding of the various types of cyber insurance policies and their coverage. Originality/value Our results are likely to encourage practitioners, computer scientists, auditors, accountants and lawyers to contribute further to corporate strategies, data analytics and business operations to mitigate cyber risk consequences. In addition, understanding regarding the cyber insurance concept formed between experts and researchers is limited. This paper fills this gap by evaluating and identifying the development of cyber insurance literature.
{"title":"Mapping cyber insurance: a taxonomical study using bibliometric visualization and systematic analysis","authors":"Haitham Nobanee, A. Alodat, Mehroz Nida Dilshad, Alaa El Sayah, S. Alas’ad, Baraa Omar Al Shalabi, Sara Fadel Alsadi, Noora Mohammed Al Marri, Farzin Kamal Fiza","doi":"10.1108/gkmc-03-2023-0082","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0082","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the research output on cyber insurance from 2002 to 2021 through an extensive bibliometric analysis. It examines the cyber insurance resources and how the process of cyber insurance works.\u0000\u0000\u0000Design/methodology/approach\u0000This paper uses Scopus and VOSviewer to analyze cyber insurance papers. Using 503 papers from Scopus, this paper enhances the understanding of cyber insurance through collaborative network maps of experts and researchers.\u0000\u0000\u0000Findings\u0000The study comprehensively evaluates the development of cyber research. The results show that the number of research articles on cyber insurance has significantly increased since 2009.\u0000\u0000\u0000Practical implications\u0000The study's results offer practical implications for researchers to gain knowledge on the latest trends and developments in the domain. In addition, the study highlights the significance of cyber insurance in mitigating financial risks linked to cyberattacks, potentially boosting the investment of more organizations in such policies. Furthermore, practitioners can enhance their understanding of the various types of cyber insurance policies and their coverage.\u0000\u0000\u0000Originality/value\u0000Our results are likely to encourage practitioners, computer scientists, auditors, accountants and lawyers to contribute further to corporate strategies, data analytics and business operations to mitigate cyber risk consequences. In addition, understanding regarding the cyber insurance concept formed between experts and researchers is limited. This paper fills this gap by evaluating and identifying the development of cyber insurance literature.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81853628","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-14DOI: 10.1108/gkmc-03-2023-0092
A. Chaputula
Purpose Parliament of Malawi passed the Access to Information (ATI) Bill in 2016 but was operationalised on 3 October 2020. The purpose of this study is to track progress in the implementation of the Act. Design/methodology/approach The study adopted the survey research design. Data were collected through a questionnaire adapted from the Carter Centre’s Access to Information Implementation Assessment Tool (2009–2021). The questionnaire, mounted on Kobotoolbox, was administered to heads of ministries, departments, agencies, constitutional bodies and parastatal organisations through email and the WhatsApp mobile application. Data collected was analysed through Kobotoolbox and SPSS Version 19 to generate descriptive and inferential statistics. Findings The study concluded that information holders in Malawi had performed fairly well in the implementation of the ATI Act over the past two years. This determination was made after noting progress registered in the appointment of information officers, setting up a functional record management function to aid operationalisation of the Act and that information holders were receiving and positively responding to requests for information. Originality/value To the best of the author’s knowledge, this is the first study undertaken in the country to determine progress in the implementation of the ATI Act from the time the Act was operationalised. Its findings would assist in shaping practical interventions to deal with challenges standing in the successful implementation of the Act. Additionally, the findings of the study could assist in policy formulation on matters related to implementation of the ATI Act.
马拉维议会于2016年通过了《信息获取(ATI)法案》，但于2020年10月3日生效。这项研究的目的是跟踪该法案的执行进展情况。设计/方法/方法本研究采用调查研究设计。数据是通过根据卡特中心的信息获取实施评估工具(2009-2021年)改编的问卷收集的。调查问卷安装在Kobotoolbox上，通过电子邮件和WhatsApp移动应用程序发送给各部委、部门、机构、宪法机构和半官方组织的负责人。收集的数据通过Kobotoolbox和SPSS Version 19进行分析，生成描述性和推断性统计。该研究得出结论，马拉维的信息持有者在过去两年中在执行ATI法案方面表现相当好。这一决定是在注意到以下方面取得的进展后作出的:任命信息官员，建立功能性记录管理功能，以帮助法案的实施，信息持有者正在接收并积极回应信息请求。原创性/价值据作者所知，这是在该国进行的第一项研究，旨在确定自法案实施以来ATI法案的实施进展情况。其调查结果将有助于形成实际的干预措施，以应对成功执行该法所面临的挑战。此外，这项研究的结果可以协助制定与实施ATI法案有关的问题的政策。
{"title":"Tracking progress in the implementation of the Access to Information (ATI) Act","authors":"A. Chaputula","doi":"10.1108/gkmc-03-2023-0092","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0092","url":null,"abstract":"\u0000Purpose\u0000Parliament of Malawi passed the Access to Information (ATI) Bill in 2016 but was operationalised on 3 October 2020. The purpose of this study is to track progress in the implementation of the Act.\u0000\u0000\u0000Design/methodology/approach\u0000The study adopted the survey research design. Data were collected through a questionnaire adapted from the Carter Centre’s Access to Information Implementation Assessment Tool (2009–2021). The questionnaire, mounted on Kobotoolbox, was administered to heads of ministries, departments, agencies, constitutional bodies and parastatal organisations through email and the WhatsApp mobile application. Data collected was analysed through Kobotoolbox and SPSS Version 19 to generate descriptive and inferential statistics.\u0000\u0000\u0000Findings\u0000The study concluded that information holders in Malawi had performed fairly well in the implementation of the ATI Act over the past two years. This determination was made after noting progress registered in the appointment of information officers, setting up a functional record management function to aid operationalisation of the Act and that information holders were receiving and positively responding to requests for information.\u0000\u0000\u0000Originality/value\u0000To the best of the author’s knowledge, this is the first study undertaken in the country to determine progress in the implementation of the ATI Act from the time the Act was operationalised. Its findings would assist in shaping practical interventions to deal with challenges standing in the successful implementation of the Act. Additionally, the findings of the study could assist in policy formulation on matters related to implementation of the ATI Act.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83530135","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-13DOI: 10.1108/gkmc-02-2023-0041
M. Moyo, S. Bangani
Purpose The aim of this study was to determine data literacy (DL) training needs of researchers at South African public universities. The outcome of this study would assist librarians and researchers in developing a DL training programme which addressed identified needs. Design/methodology/approach A survey research method was used to gather data from researchers at these universities by convenience. Online questionnaires were distributed to public universities through library directors for further distribution to researchers. Findings The results indicate low levels of DL training at the respondent South African public universities with most researchers indicating that they had not received any formal training on DL. A few researchers indicated that they would welcome DL training. Research limitations/implications This study was exploratory in nature and data was received from eight universities, which is not representative of all the 26 public universities in South Africa. Nonetheless, the low DL confirmed by the majority in the realised sample is indicative of the need to further investigate the subject. Practical implications Librarians and research support personnel should collaborate on the development of DL training courses, workshops and materials used by researchers at institutions of higher learning to enhance DLs on campus. Originality/value This study may be novel in South Africa in investigating the DL training needs of researchers at several universities and contributes to the growing body of literature on research data management
{"title":"Data literacy training needs of researchers at South African universities","authors":"M. Moyo, S. Bangani","doi":"10.1108/gkmc-02-2023-0041","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0041","url":null,"abstract":"\u0000Purpose\u0000The aim of this study was to determine data literacy (DL) training needs of researchers at South African public universities. The outcome of this study would assist librarians and researchers in developing a DL training programme which addressed identified needs.\u0000\u0000\u0000Design/methodology/approach\u0000A survey research method was used to gather data from researchers at these universities by convenience. Online questionnaires were distributed to public universities through library directors for further distribution to researchers.\u0000\u0000\u0000Findings\u0000The results indicate low levels of DL training at the respondent South African public universities with most researchers indicating that they had not received any formal training on DL. A few researchers indicated that they would welcome DL training.\u0000\u0000\u0000Research limitations/implications\u0000This study was exploratory in nature and data was received from eight universities, which is not representative of all the 26 public universities in South Africa. Nonetheless, the low DL confirmed by the majority in the realised sample is indicative of the need to further investigate the subject.\u0000\u0000\u0000Practical implications\u0000Librarians and research support personnel should collaborate on the development of DL training courses, workshops and materials used by researchers at institutions of higher learning to enhance DLs on campus.\u0000\u0000\u0000Originality/value\u0000This study may be novel in South Africa in investigating the DL training needs of researchers at several universities and contributes to the growing body of literature on research data management\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"76661357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-08DOI: 10.1108/gkmc-07-2022-0162
Memoona Iqbal, Muhammad Rafiq
Purpose DeLone and McLean (D&M) has been amongst the most widely used models to assess the success elements of information systems (IS) since 1992. A decade later in 2003, D&M proposed a revised design that included several components which have been left out of original proposed model. This study aims to rely on the review of a number of papers casing the era 2011–2022 that satisfies a specific set of requirements to identify the research gaps in this area and to prepare a future research agenda. Design/methodology/approach This study is a systematic review: a technique that identifies and evaluates pertinent research. This gathers and analyses data from selected studies with objective to catalogue all empirical research studies, which responds to a certain study topic or hypothesis to meets predetermined inclusion criteria. Data collection method was divided into four stages, and selection details are determined through flow chart. Findings This research discovered D&M 2003 model use in many contexts, countries and cultures to better comprehend the topic and addresses its gaps, particularly with regard to public sector and its particularities. Publications have frequently emphasized the significance of this idea while studying public sector information systems by using associated variables-related items. Findings also include a summary of key components and dimensions used in reviewed studies in relation to each of the seven variables, and associated particularities in government sector over the world. Originality/value To the best of the authors’ knowledge, this is the first ever effort in this developing country in discipline of Information Management to execute such kind of study to review D&M ISS model in detail at this stage to evaluate nonacademic public sector information systems around the world.
{"title":"DeLone and McLean’s reformulated information systems success model: a systematic review of available literature in public sector (2011-2022)","authors":"Memoona Iqbal, Muhammad Rafiq","doi":"10.1108/gkmc-07-2022-0162","DOIUrl":"https://doi.org/10.1108/gkmc-07-2022-0162","url":null,"abstract":"\u0000Purpose\u0000DeLone and McLean (D&M) has been amongst the most widely used models to assess the success elements of information systems (IS) since 1992. A decade later in 2003, D&M proposed a revised design that included several components which have been left out of original proposed model. This study aims to rely on the review of a number of papers casing the era 2011–2022 that satisfies a specific set of requirements to identify the research gaps in this area and to prepare a future research agenda.\u0000\u0000\u0000Design/methodology/approach\u0000This study is a systematic review: a technique that identifies and evaluates pertinent research. This gathers and analyses data from selected studies with objective to catalogue all empirical research studies, which responds to a certain study topic or hypothesis to meets predetermined inclusion criteria. Data collection method was divided into four stages, and selection details are determined through flow chart.\u0000\u0000\u0000Findings\u0000This research discovered D&M 2003 model use in many contexts, countries and cultures to better comprehend the topic and addresses its gaps, particularly with regard to public sector and its particularities. Publications have frequently emphasized the significance of this idea while studying public sector information systems by using associated variables-related items. Findings also include a summary of key components and dimensions used in reviewed studies in relation to each of the seven variables, and associated particularities in government sector over the world.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first ever effort in this developing country in discipline of Information Management to execute such kind of study to review D&M ISS model in detail at this stage to evaluate nonacademic public sector information systems around the world.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-08","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79384247","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-06-07DOI: 10.1108/gkmc-07-2022-0167
Amjid Khan, Abid Hussain, Muhammad Zareef
Purpose This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR). Design/methodology/approach A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) approach was used to search Scopus, Web of Science and Google Scholar databases. The search criteria included research studies published in English language between 2010 and 2021, which were 4,167 citations. Out of 4,167 citations, a total of 50 studies were selected for the final analysis. Findings The results showed a positive attitude of librarians toward HCI applications in libraries worldwide. The results depict that one-third (30%) of the studies were conducted in the USA, followed by four (8%) studies in China. Out of 50 studies, a portion of 15 (30%) studies were based on digital libraries, followed by seven (14%) studies on academic libraries and five (10%) studies on libraries and their websites. HCI was used for searching and retrieving information, users’ interaction, authentication, online help/support, feedback, library web access, web OPAC, virtual access to resources, indigenous repository and virtual services. The most productive year was 2015, and journal of The Electronic Library had more articles on HCI than other journals. Practical implications The findings of this study could assist policymakers and library authorities in reconciling the HCI application in libraries for providing effective and efficient access and services to end-users. Originality/value This study is unique as no comprehensive study has been conducted on the use of HCI in librarianship using the SLR method.
目的通过系统的文献综述，分析图书馆人机交互(HCI)的现状和应用情况。设计/方法学/方法采用PRISMA (Preferred Reporting Items for Systematic Reviews and Meta-Analysis)方法对Scopus、Web of Science和b谷歌Scholar数据库进行检索。检索标准包括2010年至2021年间用英语发表的研究，共引用4167次。在4167次引用中，总共选择了50项研究进行最终分析。结果表明，全球图书馆馆员对HCI的应用持积极态度。结果显示，三分之一(30%)的研究在美国进行，其次是四项(8%)的研究在中国进行。在50项研究中，有15项(30%)研究是基于数字图书馆的，其次是7项(14%)关于学术图书馆的研究，5项(10%)关于图书馆及其网站的研究。HCI用于信息检索、用户交互、认证、在线帮助/支持、反馈、图书馆web访问、web OPAC、资源虚拟访问、本地资源库和虚拟服务。最高产的年份是2015年，The Electronic Library期刊的HCI文章比其他期刊多。实际意义本研究的结果可以帮助决策者和图书馆当局协调图书馆中HCI的应用，为最终用户提供有效和高效的访问和服务。原创性/价值本研究是独一无二的，因为目前还没有使用SLR方法对图书馆事业中HCI的使用进行过全面的研究。
{"title":"The use of human-computer interaction in libraries: a systematic literature review","authors":"Amjid Khan, Abid Hussain, Muhammad Zareef","doi":"10.1108/gkmc-07-2022-0167","DOIUrl":"https://doi.org/10.1108/gkmc-07-2022-0167","url":null,"abstract":"\u0000Purpose\u0000This study aims to analyze the status and application/use of human–computer interaction (HCI) in libraries by conducting a systematic literature review (SLR).\u0000\u0000\u0000Design/methodology/approach\u0000A Preferred Reporting Items for Systematic Reviews and Meta-Analysis (PRISMA) approach was used to search Scopus, Web of Science and Google Scholar databases. The search criteria included research studies published in English language between 2010 and 2021, which were 4,167 citations. Out of 4,167 citations, a total of 50 studies were selected for the final analysis.\u0000\u0000\u0000Findings\u0000The results showed a positive attitude of librarians toward HCI applications in libraries worldwide. The results depict that one-third (30%) of the studies were conducted in the USA, followed by four (8%) studies in China. Out of 50 studies, a portion of 15 (30%) studies were based on digital libraries, followed by seven (14%) studies on academic libraries and five (10%) studies on libraries and their websites. HCI was used for searching and retrieving information, users’ interaction, authentication, online help/support, feedback, library web access, web OPAC, virtual access to resources, indigenous repository and virtual services. The most productive year was 2015, and journal of The Electronic Library had more articles on HCI than other journals.\u0000\u0000\u0000Practical implications\u0000The findings of this study could assist policymakers and library authorities in reconciling the HCI application in libraries for providing effective and efficient access and services to end-users.\u0000\u0000\u0000Originality/value\u0000This study is unique as no comprehensive study has been conducted on the use of HCI in librarianship using the SLR method.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":null,"pages":null},"PeriodicalIF":1.8,"publicationDate":"2023-06-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72906061","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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