Pub Date : 2023-07-18DOI: 10.1108/gkmc-03-2023-0098
R. Dantas, D. Fleck
Purpose This paper aims to check the fragmentation of knowledge across multiple sources of evidence, identifying, scrutinizing and outlining suggestions concerning the challenges researchers face when using multiple sources of data to identify studies. Design/methodology/approach This study produced a comprehensive database of 15,848 items from Scopus, Web of Science and EBSCO on the organizational growth and decline topics. The analyses carried out to check the fragmentation of scientific knowledge and the challenges in identifying studies have made use of the basic data frame functions in R’s language and the Bibliometrix and Corpus R’s packages. Findings This study confirms the fragmentation of scientific knowledge as well as it identifies the following challenges: missing information in key fields, nonexistence of standards in terminology, limitations on data extraction, duplicates and multiple formats of cited reference. Additionally, it suggests practical coping procedures and advances implications for stakeholders and an agenda for future research. Originality/value This study provides valuable and practical examples with empirical confirmation of scientific knowledge fragmentation and offers an integrated view of many challenges in the process of identifying studies. Moreover, by offering suggestions to address these challenges, this study not only offers a practical guide to scientific researchers but also initiates a wider discussion regarding knowledge organizing in social sciences.
本文旨在检查跨多个证据来源的知识碎片化,识别、审查并概述有关研究人员在使用多个数据来源识别研究时面临的挑战的建议。设计/方法/方法本研究从Scopus、Web of Science和EBSCO中建立了一个关于组织成长和衰退主题的综合数据库,共15848个条目。为检查科学知识的碎片化和识别研究的挑战而进行的分析使用了R语言中的基本数据框架函数以及Bibliometrix和Corpus R的软件包。本研究证实了科学知识的碎片化,并指出了以下挑战:关键领域信息缺失,术语标准不存在,数据提取的局限性,引用文献的重复和多种格式。此外,它提出了实际的应对程序,并提出了对利益相关者的启示和未来研究的议程。原创性/价值本研究为科学知识碎片化的实证证实提供了有价值和实用的例子,并为识别研究过程中的许多挑战提供了一个综合的观点。此外,本研究提出了解决这些挑战的建议,不仅为科研人员提供了实践指导,而且引发了关于社会科学知识组织的更广泛的讨论。
{"title":"Challenges in identifying studies to include in a systematic literature review: an analysis of the organizational growth and decline topics","authors":"R. Dantas, D. Fleck","doi":"10.1108/gkmc-03-2023-0098","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0098","url":null,"abstract":"\u0000Purpose\u0000This paper aims to check the fragmentation of knowledge across multiple sources of evidence, identifying, scrutinizing and outlining suggestions concerning the challenges researchers face when using multiple sources of data to identify studies.\u0000\u0000\u0000Design/methodology/approach\u0000This study produced a comprehensive database of 15,848 items from Scopus, Web of Science and EBSCO on the organizational growth and decline topics. The analyses carried out to check the fragmentation of scientific knowledge and the challenges in identifying studies have made use of the basic data frame functions in R’s language and the Bibliometrix and Corpus R’s packages.\u0000\u0000\u0000Findings\u0000This study confirms the fragmentation of scientific knowledge as well as it identifies the following challenges: missing information in key fields, nonexistence of standards in terminology, limitations on data extraction, duplicates and multiple formats of cited reference. Additionally, it suggests practical coping procedures and advances implications for stakeholders and an agenda for future research.\u0000\u0000\u0000Originality/value\u0000This study provides valuable and practical examples with empirical confirmation of scientific knowledge fragmentation and offers an integrated view of many challenges in the process of identifying studies. Moreover, by offering suggestions to address these challenges, this study not only offers a practical guide to scientific researchers but also initiates a wider discussion regarding knowledge organizing in social sciences.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"9 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"84308726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-17DOI: 10.1108/gkmc-02-2023-0059
Arslan Rafi, M. Rehman, Shahbaz Sharif, R. Lodhi
Purpose This study aims to empirically investigate the pathway to value co-creation intentions through social media marketing, social support and COVID-19 perception in the tourism context with a specific focus on Couchsurfing community. Design/methodology/approach A survey was conducted from foreign and domestic travellers who used Couchsurfing platform for their recent travel, and were approached using an online survey (n = 229) and structural equation modelling used for hypothesis testing. Findings The findings indicate that value co-creation intentions follow a pathway through social media marketing and social support. Moreover, Couchsurfing community social support mechanisms play a crucial role in value co-creation intentions. Originality/value This study significantly contributes by taking Couchsurfing as a social networking application that provides both informational and functional support to the hardcore and active tourism and hospitality community.
{"title":"The role of social media marketing and social support in developing value co-creation intentions: a Couchsurfing community perspective","authors":"Arslan Rafi, M. Rehman, Shahbaz Sharif, R. Lodhi","doi":"10.1108/gkmc-02-2023-0059","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0059","url":null,"abstract":"\u0000Purpose\u0000This study aims to empirically investigate the pathway to value co-creation intentions through social media marketing, social support and COVID-19 perception in the tourism context with a specific focus on Couchsurfing community.\u0000\u0000\u0000Design/methodology/approach\u0000A survey was conducted from foreign and domestic travellers who used Couchsurfing platform for their recent travel, and were approached using an online survey (n = 229) and structural equation modelling used for hypothesis testing.\u0000\u0000\u0000Findings\u0000The findings indicate that value co-creation intentions follow a pathway through social media marketing and social support. Moreover, Couchsurfing community social support mechanisms play a crucial role in value co-creation intentions.\u0000\u0000\u0000Originality/value\u0000This study significantly contributes by taking Couchsurfing as a social networking application that provides both informational and functional support to the hardcore and active tourism and hospitality community.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"119 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81703860","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-17DOI: 10.1108/gkmc-02-2023-0069
Khurram Shahzad, S. A. Khan
Purpose Motivation of the employees is extensively considered as an antidote for the overall success of the organizations. This study primarily aims to investigate the impact of motivation on the job performance of university librarians in Pakistan. Design/methodology/approach Quantitative research design followed by a survey method under an extended theory of motivation was applied. Data were collected from 123 professional librarians of 79 university libraries in Punjab province, Pakistan. The study tested hypotheses having used regression statistical test through Statistical Package for Social Sciences Software (Version 26). Findings Results of the study revealed that motivation (intrinsic and extrinsic), the expectation of benefits, satisfaction of meta needs and challenging situations have a strong positive impact on the optimum job performance of university librarians. Practical implications This research has theoretical implications for the researchers and practical insights for human resource managers to get maximum outcomes for organizational development. The results of the study may be generalized to the university libraries of other countries having similar socio-economic and cultural situations. Originality/value This study developed a framework based upon empirically tested hypotheses that might be used as drivers for different motivation practices to augment employees’ commitment to the organizations.
{"title":"Impact of motivation and continuing professional development upon job performance and satisfaction level of reference librarians in Pakistan: an empirical investigation","authors":"Khurram Shahzad, S. A. Khan","doi":"10.1108/gkmc-02-2023-0069","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0069","url":null,"abstract":"\u0000Purpose\u0000Motivation of the employees is extensively considered as an antidote for the overall success of the organizations. This study primarily aims to investigate the impact of motivation on the job performance of university librarians in Pakistan.\u0000\u0000\u0000Design/methodology/approach\u0000Quantitative research design followed by a survey method under an extended theory of motivation was applied. Data were collected from 123 professional librarians of 79 university libraries in Punjab province, Pakistan. The study tested hypotheses having used regression statistical test through Statistical Package for Social Sciences Software (Version 26).\u0000\u0000\u0000Findings\u0000Results of the study revealed that motivation (intrinsic and extrinsic), the expectation of benefits, satisfaction of meta needs and challenging situations have a strong positive impact on the optimum job performance of university librarians.\u0000\u0000\u0000Practical implications\u0000This research has theoretical implications for the researchers and practical insights for human resource managers to get maximum outcomes for organizational development. The results of the study may be generalized to the university libraries of other countries having similar socio-economic and cultural situations.\u0000\u0000\u0000Originality/value\u0000This study developed a framework based upon empirically tested hypotheses that might be used as drivers for different motivation practices to augment employees’ commitment to the organizations.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"20 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"85900972","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-13DOI: 10.1108/gkmc-04-2023-0133
Rayees Farooq, S. Durst
Purpose Considering the increasing interest devoted to knowledge hiding in the workplace and academic research, the aim of this study is to analyze the existing literature on knowledge hiding to understand and trace how it has evolved over time and to uncover emerging areas for future research. Design/methodology/approach The study used performance analysis and science mapping to analyze a sample of 243 studies published between 2005 and 2022. The study focused on analyzing the scientific productivity of articles, themes and authors. Findings The results of performance and science mapping analysis indicate that the concept of knowledge hiding behavior evolved recently and a majority of the studies have been conducted in the past decade. The study found that knowledge hiding is still in its infancy and has been studied in relation to other themes such as knowledge sharing, knowledge management, knowledge withholding and knowledge transfer. The study identified emerging themes, productive authors and countries, affiliations, collaboration network of authors, countries and institutions and co-occurrence of keywords. Originality/value Compared to the recent developments in the knowledge hiding behavior, the present study is more comprehensive in terms of the methods and databases used. The results of the study contribute to the existing literature on knowledge hiding and knowledge withholding.
{"title":"Understanding knowledge hiding in organizations: a bibliometric analysis of research trends between 2005 and 2022","authors":"Rayees Farooq, S. Durst","doi":"10.1108/gkmc-04-2023-0133","DOIUrl":"https://doi.org/10.1108/gkmc-04-2023-0133","url":null,"abstract":"\u0000Purpose\u0000Considering the increasing interest devoted to knowledge hiding in the workplace and academic research, the aim of this study is to analyze the existing literature on knowledge hiding to understand and trace how it has evolved over time and to uncover emerging areas for future research.\u0000\u0000\u0000Design/methodology/approach\u0000The study used performance analysis and science mapping to analyze a sample of 243 studies published between 2005 and 2022. The study focused on analyzing the scientific productivity of articles, themes and authors.\u0000\u0000\u0000Findings\u0000The results of performance and science mapping analysis indicate that the concept of knowledge hiding behavior evolved recently and a majority of the studies have been conducted in the past decade. The study found that knowledge hiding is still in its infancy and has been studied in relation to other themes such as knowledge sharing, knowledge management, knowledge withholding and knowledge transfer. The study identified emerging themes, productive authors and countries, affiliations, collaboration network of authors, countries and institutions and co-occurrence of keywords.\u0000\u0000\u0000Originality/value\u0000Compared to the recent developments in the knowledge hiding behavior, the present study is more comprehensive in terms of the methods and databases used. The results of the study contribute to the existing literature on knowledge hiding and knowledge withholding.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"14 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75419058","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-11DOI: 10.1108/gkmc-03-2023-0102
Altaf Ali, Mohammad Nazim
Purpose This study aims to examine the scholarly impact of funded and non-funded research published in ten core library and information science (LIS) journals published in 2016. Design/methodology/approach In total, ten high-impact LIS journals were selected using Google Scholar metrics. The source title of each selected journal was searched in the Scopus database to retrieve the articles published in 2016. The detailed information of all the retrieved articles for every journal was exported in a CSV Excel file, and after collecting all the journal articles’ information, all CSV Excel files were merged into a single MS Excel file for data analysis. Findings The study analyzed 1,064 publications and found that 14% of them were funded research articles. Funded articles received higher average citation counts (24.56) compared to non-funded articles (20.49). Funded open-access articles had a higher scholarly impact than funded closed-access articles. The research area with the most funded articles was “Bibliometrics,” which also received the highest number of citations (1,676) with an average citation count of 24.64. The National Natural Science Foundation of China funded the most papers (30), while the USA funded the highest number of research publications (36) in the field of LIS. Practical implications This study highlights the importance of securing funding, open access publishing, discipline-specific differences, diverse funding sources and aiming for higher citations. Researchers, practitioners and policymakers can use these findings to enhance research impact in LIS. Originality/value This study explores the impact of funding on research LIS and provides valuable insights into the intricate relationship between funding and research impact.
{"title":"Does funded research have a greater scholarly impact? A study of funded and non-funded research published in high-impact library and information science journals","authors":"Altaf Ali, Mohammad Nazim","doi":"10.1108/gkmc-03-2023-0102","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0102","url":null,"abstract":"\u0000Purpose\u0000This study aims to examine the scholarly impact of funded and non-funded research published in ten core library and information science (LIS) journals published in 2016.\u0000\u0000\u0000Design/methodology/approach\u0000In total, ten high-impact LIS journals were selected using Google Scholar metrics. The source title of each selected journal was searched in the Scopus database to retrieve the articles published in 2016. The detailed information of all the retrieved articles for every journal was exported in a CSV Excel file, and after collecting all the journal articles’ information, all CSV Excel files were merged into a single MS Excel file for data analysis.\u0000\u0000\u0000Findings\u0000The study analyzed 1,064 publications and found that 14% of them were funded research articles. Funded articles received higher average citation counts (24.56) compared to non-funded articles (20.49). Funded open-access articles had a higher scholarly impact than funded closed-access articles. The research area with the most funded articles was “Bibliometrics,” which also received the highest number of citations (1,676) with an average citation count of 24.64. The National Natural Science Foundation of China funded the most papers (30), while the USA funded the highest number of research publications (36) in the field of LIS.\u0000\u0000\u0000Practical implications\u0000This study highlights the importance of securing funding, open access publishing, discipline-specific differences, diverse funding sources and aiming for higher citations. Researchers, practitioners and policymakers can use these findings to enhance research impact in LIS.\u0000\u0000\u0000Originality/value\u0000This study explores the impact of funding on research LIS and provides valuable insights into the intricate relationship between funding and research impact.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"11 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"80931769","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-07DOI: 10.1108/gkmc-01-2023-0035
Z. Zamrudi, M. Setiawan, D. Irawanto, Mintarti Rahayu
Purpose This study aims to seek to understand counterproductive knowledge behaviour (CKB) in higher education institutions (HEIs) by integrating knowledge hiding (KHi) and lack of knowledge sharing (LKS). Design/methodology/approach The current research uses a hybrid conceptual review combining the bibliometric study and conceptual review of 47 articles. The bibliometric analysis aimed to identify research maps, and the conceptual review sought to understand the current development of research fields. Findings The bibliometric analysis highlights essential summaries, such as the pioneering authors, seminal papers and conceptual maps. However, knowledge hoarding as a dimension of LKS appears in the niche theme. The conceptual analysis indicates three groups of factors contributing to KHi and LKS. Moreover, the study highlights the causal relation between both KHi as well as LKS and faculty member performance while proposing remedies derived from integrating the social exchange theory (SET) and conservation of resource (COR) theory. Research limitations/implications The present study provides an integrated image of KHi and LKS in the HEI context, as well as its potential remedies by integrating SET and COR. The basis of this study is a literature review; thus, future studies are recommended to empirically explore the integration of KHi and LKS within the HEI context. Practical implications This research provides an overview for HEI policymakers to re-examine the critical role of institutional research as one of the considerations for evaluating and developing policies. Specifically, policymakers can reflect on all policy directions to determine whether there are any symptoms of CKB in the institutions. Moreover, stakeholders can find out the reason behind the non-optimal performance of faculty members regarding CKB and any mitigating factors. Originality/value Understanding CKB is crucial in managing HEI. This research provides a comprehensive image of KHi and LKS within HEI, especially in a collectivist culture.
{"title":"Incorporating counterproductive knowledge behaviour in the higher education context: proposing the potential remedies in explaining the faculty members’ performance","authors":"Z. Zamrudi, M. Setiawan, D. Irawanto, Mintarti Rahayu","doi":"10.1108/gkmc-01-2023-0035","DOIUrl":"https://doi.org/10.1108/gkmc-01-2023-0035","url":null,"abstract":"\u0000Purpose\u0000This study aims to seek to understand counterproductive knowledge behaviour (CKB) in higher education institutions (HEIs) by integrating knowledge hiding (KHi) and lack of knowledge sharing (LKS).\u0000\u0000\u0000Design/methodology/approach\u0000The current research uses a hybrid conceptual review combining the bibliometric study and conceptual review of 47 articles. The bibliometric analysis aimed to identify research maps, and the conceptual review sought to understand the current development of research fields.\u0000\u0000\u0000Findings\u0000The bibliometric analysis highlights essential summaries, such as the pioneering authors, seminal papers and conceptual maps. However, knowledge hoarding as a dimension of LKS appears in the niche theme. The conceptual analysis indicates three groups of factors contributing to KHi and LKS. Moreover, the study highlights the causal relation between both KHi as well as LKS and faculty member performance while proposing remedies derived from integrating the social exchange theory (SET) and conservation of resource (COR) theory.\u0000\u0000\u0000Research limitations/implications\u0000The present study provides an integrated image of KHi and LKS in the HEI context, as well as its potential remedies by integrating SET and COR. The basis of this study is a literature review; thus, future studies are recommended to empirically explore the integration of KHi and LKS within the HEI context.\u0000\u0000\u0000Practical implications\u0000This research provides an overview for HEI policymakers to re-examine the critical role of institutional research as one of the considerations for evaluating and developing policies. Specifically, policymakers can reflect on all policy directions to determine whether there are any symptoms of CKB in the institutions. Moreover, stakeholders can find out the reason behind the non-optimal performance of faculty members regarding CKB and any mitigating factors.\u0000\u0000\u0000Originality/value\u0000Understanding CKB is crucial in managing HEI. This research provides a comprehensive image of KHi and LKS within HEI, especially in a collectivist culture.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"24 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"72792092","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-07DOI: 10.1108/gkmc-03-2023-0110
Rayees Farooq, M. Bashir
Purpose This study aims to test the relationship between virtual knowledge sharing (VKS) and team effectiveness (TE) during the COVID-19 pandemic. The study also explores the moderating role of collaborative technologies. Design/methodology/approach This is a cross-sectional study conducted in the service sector of India. A purposive sample of 321 knowledge workers from National Capital Region of India was used. Questionnaires were distributed to knowledge workers working in a virtual environment. The hypotheses were tested with confirmatory factor analysis and structural equation modeling (SEM) using partial least square-SEM. Findings The study reveals that, amid the COVID-19 pandemic, virtual knowledge sharing (VKS) positively affects team effectiveness (TE). Furthermore, the impact of VKS on TE is contingent upon the utilization of collaborative technologies. Originality/value The study contributes to the existing literature by exploring the impact of VKS on TE during the COVID-19 pandemic and the importance of collaborative technologies in facilitating virtual team collaboration, which has practical implications for organizations seeking to enhance TE in virtual environments.
{"title":"Moderating role of collaborative technologies on the relationship between virtual knowledge sharing and team effectiveness: lessons from COVID-19","authors":"Rayees Farooq, M. Bashir","doi":"10.1108/gkmc-03-2023-0110","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0110","url":null,"abstract":"\u0000Purpose\u0000This study aims to test the relationship between virtual knowledge sharing (VKS) and team effectiveness (TE) during the COVID-19 pandemic. The study also explores the moderating role of collaborative technologies.\u0000\u0000\u0000Design/methodology/approach\u0000This is a cross-sectional study conducted in the service sector of India. A purposive sample of 321 knowledge workers from National Capital Region of India was used. Questionnaires were distributed to knowledge workers working in a virtual environment. The hypotheses were tested with confirmatory factor analysis and structural equation modeling (SEM) using partial least square-SEM.\u0000\u0000\u0000Findings\u0000The study reveals that, amid the COVID-19 pandemic, virtual knowledge sharing (VKS) positively affects team effectiveness (TE). Furthermore, the impact of VKS on TE is contingent upon the utilization of collaborative technologies.\u0000\u0000\u0000Originality/value\u0000The study contributes to the existing literature by exploring the impact of VKS on TE during the COVID-19 pandemic and the importance of collaborative technologies in facilitating virtual team collaboration, which has practical implications for organizations seeking to enhance TE in virtual environments.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"39 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-07","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89458087","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-06DOI: 10.1108/gkmc-12-2022-0285
Manaf Al-Okaily, M. Al-Kofahi, Fadi Shehab Shiyyab, Aws Al-Okaily
Purpose Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate the effect of e-Government systems on individual end-user satisfaction as more and more countries adopt and deploy such Government Financial Management Information Systems (GFMIS) in the era of digital transformation. Because of this, the purpose of this study is to investigate the factors that contribute to the success of GFMIS in Jordan and ultimately the satisfaction of its users. Design/methodology/approach The IS success model developed by DeLone and McLean (2003) serves as the theoretical underpinning for the current research. Adding training quality as a new variable to the proposed model has been found to further increase the satisfaction of GFMIS users. A total of 104 GFMIS users in Jordan provided the data used to verify the model. The partial least squares-structural equation modelling was used to test the hypotheses. Findings The empirical findings indicated that GFMIS user satisfaction is significantly affected by information quality, service quality and perceived usefulness; meanwhile, system quality is only partially supported. The research also showed that the level of satisfaction among Jordanian GFMIS users was related to the quality of training they received. Originality/value This study fills a crucial literature gap by developing a research model that can help improve GFMIS usage towards attaining greater performance amongst government agencies in Jordan.
{"title":"Determinants of user satisfaction with financial information systems in the digital transformation era: insights from emerging markets","authors":"Manaf Al-Okaily, M. Al-Kofahi, Fadi Shehab Shiyyab, Aws Al-Okaily","doi":"10.1108/gkmc-12-2022-0285","DOIUrl":"https://doi.org/10.1108/gkmc-12-2022-0285","url":null,"abstract":"\u0000Purpose\u0000Most of the previous studies agree about the significance of user satisfaction in ensuring the endurance of information systems (ISs). Accordingly, it is crucial to investigate the effect of e-Government systems on individual end-user satisfaction as more and more countries adopt and deploy such Government Financial Management Information Systems (GFMIS) in the era of digital transformation. Because of this, the purpose of this study is to investigate the factors that contribute to the success of GFMIS in Jordan and ultimately the satisfaction of its users.\u0000\u0000\u0000Design/methodology/approach\u0000The IS success model developed by DeLone and McLean (2003) serves as the theoretical underpinning for the current research. Adding training quality as a new variable to the proposed model has been found to further increase the satisfaction of GFMIS users. A total of 104 GFMIS users in Jordan provided the data used to verify the model. The partial least squares-structural equation modelling was used to test the hypotheses.\u0000\u0000\u0000Findings\u0000The empirical findings indicated that GFMIS user satisfaction is significantly affected by information quality, service quality and perceived usefulness; meanwhile, system quality is only partially supported. The research also showed that the level of satisfaction among Jordanian GFMIS users was related to the quality of training they received.\u0000\u0000\u0000Originality/value\u0000This study fills a crucial literature gap by developing a research model that can help improve GFMIS usage towards attaining greater performance amongst government agencies in Jordan.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"29 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"89687472","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-04DOI: 10.1108/gkmc-03-2023-0089
Rachana Adtani, N. Neelam, Rajesh Raut, Amruta Deshpande, A. Mittal
Purpose The use of information and communication technology (ICT) has been improving in education and constantly evolving; however, the recent pandemic has catapulted it. Digital transformation of academia through online teaching demands new pedagogies to be adopted by faculty members. Academia embraces technological advancements in teaching-learning to ensure growth, development and sustainability. This paper aims to gain insights regarding the current status of literature, critical contributing authors, countries, areas, overall trends and future direction for research. Design/methodology/approach The bibliometric data was collected from two of the most widely referred databases: Scopus and Web of Science(WoS); tools like vosViewer and map builder were used for analysis. Short empirical evidence is added to the study to understand faculty members' current adoption of new pedagogical approaches in some prominent higher educational institutions. Findings Because of the corona pandemic, there is substantial digital transformation in the teaching-learning process. Therefore, it is essential to comprehend what faculty members can adopt critical pedagogies. Understanding the importance of pedagogy in learning outcomes, this study has attempted to synthesize available literature on ICT, pedagogy and higher education in the 21st century. Originality/value The study outlined flipped and blended learning as two teaching methods developed due to ICT integration in the classroom. Bibliometric insights from the study build the groundwork for academic advancement to remote online education. This is an attempt to corroborate such insights.
信息和通信技术(ICT)在教育中的应用不断提高,并不断发展;然而,最近的大流行使这一趋势迅猛发展。通过在线教学实现学术界的数字化转型,要求教师采用新的教学方法。学术界在教与学方面拥抱技术进步,以确保增长、发展和可持续性。本文旨在了解文献的现状,关键贡献作者,国家,地区,总体趋势和未来的研究方向。设计/方法/方法文献计量学数据收集自两个最广泛引用的数据库:Scopus和Web of Science(WoS);使用vosViewer和map builder等工具进行分析。在研究中加入了简短的经验证据,以了解一些著名高等教育机构中教师目前采用新教学方法的情况。由于冠状病毒大流行,教学过程中发生了重大的数字化转型。因此,了解哪些教师可以采用批判性教学法是至关重要的。了解到教学法在学习成果中的重要性,本研究试图综合21世纪ICT、教学法和高等教育方面的现有文献。独创性/价值该研究概述了翻转和混合式学习是由于ICT在课堂上的整合而发展起来的两种教学方法。该研究的文献计量学见解为远程在线教育的学术进步奠定了基础。这是一次证实这些见解的尝试。
{"title":"Embracing ICT in academia: adopting and adapting to the new normal pedagogy","authors":"Rachana Adtani, N. Neelam, Rajesh Raut, Amruta Deshpande, A. Mittal","doi":"10.1108/gkmc-03-2023-0089","DOIUrl":"https://doi.org/10.1108/gkmc-03-2023-0089","url":null,"abstract":"\u0000Purpose\u0000The use of information and communication technology (ICT) has been improving in education and constantly evolving; however, the recent pandemic has catapulted it. Digital transformation of academia through online teaching demands new pedagogies to be adopted by faculty members. Academia embraces technological advancements in teaching-learning to ensure growth, development and sustainability. This paper aims to gain insights regarding the current status of literature, critical contributing authors, countries, areas, overall trends and future direction for research.\u0000\u0000\u0000Design/methodology/approach\u0000The bibliometric data was collected from two of the most widely referred databases: Scopus and Web of Science(WoS); tools like vosViewer and map builder were used for analysis. Short empirical evidence is added to the study to understand faculty members' current adoption of new pedagogical approaches in some prominent higher educational institutions.\u0000\u0000\u0000Findings\u0000Because of the corona pandemic, there is substantial digital transformation in the teaching-learning process. Therefore, it is essential to comprehend what faculty members can adopt critical pedagogies. Understanding the importance of pedagogy in learning outcomes, this study has attempted to synthesize available literature on ICT, pedagogy and higher education in the 21st century.\u0000\u0000\u0000Originality/value\u0000The study outlined flipped and blended learning as two teaching methods developed due to ICT integration in the classroom. Bibliometric insights from the study build the groundwork for academic advancement to remote online education. This is an attempt to corroborate such insights.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"1 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-04","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88232840","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-07-03DOI: 10.1108/gkmc-02-2023-0047
M. Olorunfemi, Clement Ola Adekoya
Purpose This paper aims to investigate technostress and information and communication technology (ICT) usage among librarians in Nigerian universities. Design/methodology/approach Descriptive survey research design was used for the study. Questionnaire was used for data collection. The data generated were analyzed using mean, frequency count and percentage. Findings A moderate extent of psychological, emotional and physical technostress was found among the librarians. The findings further revealed that technostress among the librarians could be reduced through organizational and technical support and the involvement of librarians in the ICT implementation process. The hypotheses tested revealed that there was a significant relationship between technostress and ICT usage among the librarians; female librarians exhibit a higher extent of technostress than male librarians, and there is no difference in the extent of ICT usage between male and female librarians in Nigerian universities. Practical implications Librarians cannot effectively use ICTs if they exhibit technostress. Originality/value The work is a creative attempt to know the difference in the extent of technostress and ICT usage among male and female librarians in Nigerian universities.
{"title":"Technostress and information and communication technology usage among librarians in Nigerian universities","authors":"M. Olorunfemi, Clement Ola Adekoya","doi":"10.1108/gkmc-02-2023-0047","DOIUrl":"https://doi.org/10.1108/gkmc-02-2023-0047","url":null,"abstract":"\u0000Purpose\u0000This paper aims to investigate technostress and information and communication technology (ICT) usage among librarians in Nigerian universities.\u0000\u0000\u0000Design/methodology/approach\u0000Descriptive survey research design was used for the study. Questionnaire was used for data collection. The data generated were analyzed using mean, frequency count and percentage.\u0000\u0000\u0000Findings\u0000A moderate extent of psychological, emotional and physical technostress was found among the librarians. The findings further revealed that technostress among the librarians could be reduced through organizational and technical support and the involvement of librarians in the ICT implementation process. The hypotheses tested revealed that there was a significant relationship between technostress and ICT usage among the librarians; female librarians exhibit a higher extent of technostress than male librarians, and there is no difference in the extent of ICT usage between male and female librarians in Nigerian universities.\u0000\u0000\u0000Practical implications\u0000Librarians cannot effectively use ICTs if they exhibit technostress.\u0000\u0000\u0000Originality/value\u0000The work is a creative attempt to know the difference in the extent of technostress and ICT usage among male and female librarians in Nigerian universities.\u0000","PeriodicalId":43718,"journal":{"name":"Global Knowledge Memory and Communication","volume":"48 1","pages":""},"PeriodicalIF":1.8,"publicationDate":"2023-07-03","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83965252","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}