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Physician Burnout: Evidence-Based Roadmaps to Prioritizing and Supporting Personal Wellbeing 医生职业倦怠:优先考虑和支持个人福祉的循证路线图
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-01-01 DOI: 10.2147/jhl.s389245
Louise Underdahl, Mary Ditri, Lunthita M Duthely
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引用次数: 0
Servant Leadership in the Healthcare Literature: A Systematic Review 医疗文献中的仆人式领导:系统回顾
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-01-01 DOI: 10.2147/JHL.S440160
Getnet Demeke, M. V. van Engen, Solomon Markos
Abstract Servant leadership has received a growing consideration among scholars and practitioners as a viable leadership model capable of bringing positive changes in the increasingly complex healthcare system. The increasing servant leadership literature in healthcare requires an integrated research work that provides a holistic picture of the existing studies. This systematic review aims to synthesize servant leadership conceptualizations, theoretical frameworks, measurement tools, and nomological networks (antecedents, mediators, outcomes, and moderators) associated with prior research in healthcare. A systematic synthesis of 55 pertinent healthcare-specific conceptual and empirical studies demonstrated that servant leadership assumes a crucial role in developing a committed workforce that contributes towards the achievement of performance excellence in healthcare. The review uncovers that the Global Servant Leadership Scale is the most utilized measure of servant leadership in sector-specific studies in healthcare. Moreover, social exchange theory is the dominant underpinning mechanism explaining the influence of servant leadership on specific variables of interest. The findings further revealed that servant leadership has a positive relationship with a range of valued individual and organizational outcomes in healthcare. Our review contributes to the development of servant leadership theory and practice through ascertaining sector-specific studies in the territory of healthcare. We finally conclude by providing a detailed panorama for future healthcare-specific servant leadership research in terms of potential topics, methodological rigor, and less explored variables in prior studies.
摘要 服务型领导作为一种可行的领导模式,能够为日益复杂的医疗保健系统带来积极的变化,因此越来越受到学者和从业人员的重视。随着仆人式领导在医疗保健领域的应用越来越广泛,我们需要开展一项综合性研究工作,以全面了解现有研究的情况。本系统综述旨在综合服务型领导力的概念、理论框架、测量工具以及与之前医疗保健领域研究相关的名义网络(前因、中介、结果和调节因素)。对 55 项针对医疗保健领域的相关概念和实证研究进行的系统综述表明,仆人式领导在培养一支致力于实现卓越医疗保健绩效的员工队伍方面发挥着至关重要的作用。研究发现,全球仆人式领导力量表是医疗保健行业研究中最常用的仆人式领导力衡量标准。此外,社会交换理论是解释仆人式领导对特定相关变量影响的主要支撑机制。研究结果进一步表明,仆人式领导与医疗保健领域一系列有价值的个人和组织结果之间存在积极的关系。我们的综述通过确定医疗保健领域的具体研究,为仆人式领导理论和实践的发展做出了贡献。最后,我们从潜在主题、研究方法的严谨性以及以往研究中较少探讨的变量等方面,为未来针对医疗保健领域的仆人式领导力研究提供了详细的全景图。
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引用次数: 0
Factors Affecting Burnout and Job Satisfaction of Physicians at Public and Private Hospitals: A Comparative Analysis 影响公立医院和私立医院医生职业倦怠和工作满意度的因素:比较分析
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-12-01 DOI: 10.2147/JHL.S440021
S. Dinibutun
Purpose The purpose of this study is to investigate and analyze the impact of physicians’ burnout levels on their job satisfaction, the factors related with burnout and job satisfaction, and to see whether there is a difference between public and private hospital physicians. Methods A cross-sectional survey design was adopted and conducted on 160 physicians in Aydin/Turkey. Personal Information Form, Maslach Burnout Inventory, and Minnesota Job Satisfaction Scale were used. Independent samples t-test, one-way analysis of variance (ANOVA), and correlation analysis were conducted. Results A negative relationship between burnout and job satisfaction among physicians was determined. Female private hospital physicians have significantly higher levels of burnout compared to male physicians. Married public hospital physicians’ job satisfaction is significantly higher than single physicians. Public hospital physicians have significantly higher levels of burnout compared to private hospital physicians, as well as a significant lower level of job satisfaction. Conclusion The physicians have high burnout and low satisfaction levels. For this reason, burnout levels of the physicians should be determined and measures should be taken to reduce it. A possible reason of female physicians having higher levels of burnout in private hospital could be the result of the unique, demanding organizational factors, culture, climate and expectations, including work-life balance issues on working women. An important finding of the study showed that public hospital physicians have higher burnout levels and lower job satisfaction levels than private hospital physicians, largely attributed to the demanding workload and the burdensome bureaucratic processes they must navigate.
本研究的目的是调查和分析医生职业倦怠水平对工作满意度的影响,以及与职业倦怠和工作满意度相关的因素,并观察公立医院和私立医院医生之间是否存在差异。方法采用横断面调查设计,对土耳其艾丁地区160名医生进行调查。使用个人信息表、Maslach职业倦怠量表和明尼苏达工作满意度量表。进行独立样本t检验、单因素方差分析(ANOVA)和相关分析。结果医师职业倦怠与工作满意度呈负相关。私立医院女医生的职业倦怠水平明显高于男医生。已婚公立医院医师的工作满意度显著高于单身医师。公立医院医生的职业倦怠水平明显高于私立医院医生,工作满意度明显低于私立医院医生。结论医师职业倦怠程度高,满意度低。因此,应确定医生的职业倦怠水平,并采取措施降低其水平。私立医院女医生职业倦怠程度较高的一个可能原因可能是独特的、苛刻的组织因素、文化、气候和期望的结果,包括职业妇女的工作与生活平衡问题。该研究的一个重要发现表明,公立医院的医生比私立医院的医生有更高的倦怠水平和更低的工作满意度,这在很大程度上归因于繁重的工作量和他们必须驾驭的繁琐的官僚程序。
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引用次数: 0
Response to "Rampart of Health-Specific Leadership and Social Support of Colleagues to Overcome Burnout in an Emotionally Demanding Situations: The Mediating Role of Stress" [Letter]. 对“健康领导力壁垒和同事社会支持在情绪要求情境下克服倦怠:压力的中介作用”的回应[信]。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-12-01 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S439502
Hadi Prayitno, Tri Wahyuni Ismoyowati, Heru Santoso Wahito Nugroho
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引用次数: 0
Pediatric Faculty Engagement and Associated Areas of Worklife After a COVID19 Surge. covid - 19激增后儿科教师的参与和相关的工作生活领域
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-11-28 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S410797
Audrey M Uong, Michael D Cabana, Janet R Serwint, Carol A Bernstein, Elaine E Schulte

Purpose: Healthcare organizations strive to increase physician engagement and decrease attrition. However, little is known about which specific worklife areas may be targeted to improve physician engagement or retention, especially after stressful events such as a COVID19 surge. Our objective was to identify demographic characteristics and worklife areas most associated with increased physician engagement and decreased intent to leave in pediatric faculty.

Patients and methods: In September 2020, we conducted a cross-sectional survey of faculty at an academic, tertiary-care children's hospital. A convenience and voluntary sampling approach was used. The survey included demographics, Maslach Burnout Index-Human Services Survey (MBI-HSS) and the Areas of Worklife Survey (AWS). The MBI-HSS was used to measure faculty engagement. The AWS measures satisfaction with six worklife areas (workload, control, reward, fairness, community, values). We used bivariate analyses to examine relationships between worklife areas and engagement and between worklife areas and intent to leave. We included multivariate logistic regression models to examine worklife areas most associated with increased work engagement and decreased intent to leave.

Results: Our response rate was 41% (113/274 participants). In bivariate analysis, engaged faculty reported higher satisfaction in all worklife areas. In multivariate analyses, positive perceptions of workload (odds ratio (OR) 2.83; 95% confidence interval (CI), 1.2-6.9), control (OR, 3.24; 95% CI 1.4-7.3), and community (OR, 6.07; 95% CI 1.9-18.7) were associated with engagement. Positive perceptions of values (OR, 0.07; 95% CI 0.02-0.32) and community (OR, 0.19; 95% CI 0.05-0.78) were negatively associated with intent to leave.

Conclusion: We found that positive perceptions of workload, control, and community were most associated with engagement. Alignment of values and increased sense of community were associated with decreased intent to leave. Our findings suggest specific worklife areas may be targeted to increase faculty engagement and retention.

目的:医疗机构努力提高医生的参与度,减少人员流失。然而,对于哪些具体的工作生活领域可以提高医生的参与度或留任率,尤其是在covid - 19激增等压力事件之后,人们知之甚少。我们的目标是确定人口统计学特征和工作生活领域与儿科教师增加的医生参与度和减少的离职意图最相关。患者和方法:2020年9月,我们对一家学术性三级护理儿童医院的教师进行了横断面调查。采用了方便和自愿的抽样方法。该调查包括人口统计、马斯拉奇职业倦怠指数-人力服务调查(MBI-HSS)和工作生活领域调查(AWS)。MBI-HSS被用来衡量教师敬业度。AWS从工作生活的六个方面(工作量、控制、奖励、公平、社区、价值观)衡量满意度。我们使用双变量分析来检验工作领域与敬业度之间的关系,以及工作领域与离职意图之间的关系。我们采用多变量逻辑回归模型来检验与工作投入增加和离职意愿降低最相关的工作生活领域。结果:有效率为41%(113/274)。在双变量分析中,敬业的教师在所有工作生活领域都报告了更高的满意度。在多变量分析中,积极的工作量感知(优势比(OR) 2.83;95%置信区间(CI), 1.2-6.9),对照(OR, 3.24;95% CI 1.4-7.3)和社区(OR, 6.07;95% CI 1.9-18.7)与敬业度相关。积极的价值观认知(OR, 0.07;95% CI 0.02-0.32)和社区(OR, 0.19;95% CI 0.05-0.78)与离职意图负相关。结论:我们发现,对工作量、控制和社区的积极看法与敬业度最相关。价值观的一致性和社区意识的增强与离职意愿的降低有关。我们的研究结果表明,可以针对特定的工作生活领域来提高教师的参与度和留任率。
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引用次数: 0
Fostering Excellence in Obstetrical Surgery. 培养卓越的产科外科。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-11-27 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S404498
R Douglas Wilson

Introduction: This obstetric surgery review is directed toward the common obstetrical surgeries (caesarean delivery, VBAC/TOLAC, operative vaginal delivery, placenta accreta spectrum) with evidence for quality and safety to allow for obstetrical outcome excellence.

Materials and methods: This focused scoping review has used a structured process for article identification and inclusion for each of the focused surgeries.

Results: The review results provide an obstetrical surgery (OS) overview for caesarean delivery, vaginal birth after caesarean delivery and/or trial of labor after caesarean delivery, operative vaginal delivery, placenta accreta spectrum; considerations for quality and safety variance due to non-clinical human factors; quality improvement (QI) tools; OS QI implementation cohorts; implementation considering certain barriers and solutions.

Conclusion: Administrative health care systems and obstetrical surgery care providers cannot afford, not to consider and implement, certain evidenced-based "bottom-up/top-down" processes for quality and safety, as the patients will demand the quality and the safety, but the lawyers should not have to enforce it.

简介:本产科外科综述针对常见的产科手术(剖腹产,VBAC/TOLAC,阴道手术分娩,胎盘增生谱)的质量和安全性的证据,以保证产科结果的卓越性。材料和方法:本重点范围综述采用结构化流程对每个重点手术进行文章识别和纳入。结果:回顾结果提供了剖宫产、剖宫产后阴道分娩和/或剖宫产后试产、手术阴道分娩、胎盘增生谱的产科外科(OS)概述;对非临床人为因素引起的质量和安全差异的考虑;质量改进工具;OS QI实施队列;考虑某些障碍和解决方案的实现。结论:行政卫生保健系统和产科外科护理提供者无法承担,更不能考虑和实施某些基于证据的“自下而上/自上而下”的质量和安全流程,因为患者会要求质量和安全,而律师不应该强制执行。
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引用次数: 0
Does Organizational Commitment to Mental Health Affect Team Processes? A Longitudinal Study. 组织对心理健康的承诺会影响团队进程吗?一项纵向研究。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-11-23 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S429232
Lucia Volpi, Davide Giusino, Luca Pietrantoni, Marco De Angelis

Purpose: Team processes, such as reflexivity and participation, are critical for organizational sustainability, especially in high-reliability professions such as healthcare. However, little is known about health-related predictors of team processes. Basing our hypotheses on the Input-Process-Output (IPO) model, this study investigates the influence of perceived organizational commitment to mental health (OCMH) on healthcare workers' team reflexivity and participation via mental health-specific leadership (MHsL) and team autonomy.

Patients and methods: The study involved 82 participants (ie, physicians, nurses, healthcare assistants, healthcare technicians, and physiotherapists) working in the Medicine, Emergency, and Neurological Departments at a large public healthcare organization in Italy. Data was gathered at 2-time points, 14 months apart.

Results: The results suggest that healthcare workers' perception of their organization's support for mental health at T1 significantly impacts team participation at T2 through MHsL and team autonomy. Likewise, the indirect effect of OCMH through MHsL and team autonomy was also significant in the model predicting team reflexivity. However, in both models, no direct relationship of OCMH on the dependent variables was found.

Conclusion: The findings highlight the importance of a mental health-supportive environment and leadership to foster team autonomy and, subsequentially, team processes, which are fundamental for performance and patient care.

目的:团队流程(如反身性和参与性)对于组织的可持续性至关重要,特别是在医疗保健等高可靠性职业中。然而,对团队过程的健康相关预测因素知之甚少。本研究基于投入-过程-产出(IPO)模型的假设,通过心理健康特异性领导(MHsL)和团队自主性,探讨了感知组织心理健康承诺(OCMH)对医护人员团队反身性和参与的影响。患者和方法:该研究涉及意大利一家大型公共医疗机构的内科、急诊科和神经科的82名参与者(即医生、护士、医疗助理、医疗技术人员和物理治疗师)。数据收集于2个时间点,间隔14个月。结果:结果表明,医护人员在T1阶段对组织心理健康支持的感知通过MHsL和团队自主性显著影响T2阶段的团队参与。同样,在预测团队反身性的模型中,OCMH通过MHsL和团队自主性的间接效应也显著。然而,在两个模型中,OCMH与因变量之间没有直接关系。结论:研究结果强调了心理健康支持性环境和领导对培养团队自主性以及随后的团队流程的重要性,这是绩效和患者护理的基础。
{"title":"Does Organizational Commitment to Mental Health Affect Team Processes? A Longitudinal Study.","authors":"Lucia Volpi, Davide Giusino, Luca Pietrantoni, Marco De Angelis","doi":"10.2147/JHL.S429232","DOIUrl":"https://doi.org/10.2147/JHL.S429232","url":null,"abstract":"<p><strong>Purpose: </strong>Team processes, such as reflexivity and participation, are critical for organizational sustainability, especially in high-reliability professions such as healthcare. However, little is known about health-related predictors of team processes. Basing our hypotheses on the Input-Process-Output (IPO) model, this study investigates the influence of perceived organizational commitment to mental health (OCMH) on healthcare workers' team reflexivity and participation via mental health-specific leadership (MHsL) and team autonomy.</p><p><strong>Patients and methods: </strong>The study involved 82 participants (ie, physicians, nurses, healthcare assistants, healthcare technicians, and physiotherapists) working in the Medicine, Emergency, and Neurological Departments at a large public healthcare organization in Italy. Data was gathered at 2-time points, 14 months apart.</p><p><strong>Results: </strong>The results suggest that healthcare workers' perception of their organization's support for mental health at T1 significantly impacts team participation at T2 through MHsL and team autonomy. Likewise, the indirect effect of OCMH through MHsL and team autonomy was also significant in the model predicting team reflexivity. However, in both models, no direct relationship of OCMH on the dependent variables was found.</p><p><strong>Conclusion: </strong>The findings highlight the importance of a mental health-supportive environment and leadership to foster team autonomy and, subsequentially, team processes, which are fundamental for performance and patient care.</p>","PeriodicalId":44346,"journal":{"name":"Journal of Healthcare Leadership","volume":"15 ","pages":"339-353"},"PeriodicalIF":4.4,"publicationDate":"2023-11-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC10680482/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"138463292","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
Fostering Excellence in Knee Arthroplasty: Developing Optimal Patient Care Pathways and Inspiring Knowledge Transfer of Advanced Surgical Techniques. 培养卓越的膝关节置换术:发展最佳的患者护理途径和激励先进手术技术的知识转移。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-11-21 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S383916
Filippo Migliorini, Martina Feierabend, Ulf Krister Hofmann

Osteoarthritis of the knee is common. Early sports trauma or cartilage defects are risk factors for osteoarthritis. If conservative treatment fails, partial or total joint replacement is often performed. A joint replacement aims to restore physiological biomechanics and the quality of life of affected patients. Total knee arthroplasty is one of the most performed surgeries in musculoskeletal medicine. Several developments have taken place over the last decades that have truly altered the way we look at knee arthroplasty today. Some of the fascinating aspects will be presented and discussed in the present narrative review.

膝关节骨关节炎很常见。早期运动创伤或软骨缺损是骨关节炎的危险因素。如果保守治疗失败,通常进行部分或全部关节置换术。关节置换术旨在恢复患者的生理生物力学和生活质量。全膝关节置换术是肌肉骨骼医学中应用最多的手术之一。在过去的几十年里发生了一些发展,这些发展真正改变了我们今天看待膝关节置换术的方式。一些迷人的方面将呈现和讨论在目前的叙述回顾。
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引用次数: 0
Analysis of Centralized Efficiency Improvement Practices in Australian Public Health Systems. 澳大利亚公共卫生系统集中效率改进实践分析。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-11-15 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S435035
James Kenneth Walters, Anurag Sharma, Jamie Boyce, Reema Harrison

Aim: Analysis of centralized efficiency improvement practices in Australian public health systems.

Introduction: Public health systems seek to maximize outcomes generated for resources used through efficiency improvement (EI) in response to funding and demand pressures. Despite this focus, evidence for EI approaches at the whole-of-system level is lacking in the literature. There is an urgent need for evidence-based approaches to centralized EI to address these pressures. This study aims to address this gap by answering the research question "How is EI conceptualized and managed by central public health system management entities in Australia?".

Material and methods: Document analysis was selected due to its suitability for systematically searching and appraising health system documentation, with this study following Altheide's approach focusing on whole-of-system strategic plan and management framework documents originating from Australian public health organizations.

Results: Conceptualization of efficiency varied substantially with no consistent definition identified, however common attributes included resource use, management, service and delivery. Forty-two of 43 documents contained approaches associated with improving efficiency at the whole of system level.

Discussion: While no comprehensive framework for centralized EI was evident, we identified nine core approaches which together characterize centralized EI. Together these approaches represent a comprehensive evidence-based approach to EI at the whole of system level.

Conclusion: The approaches to whole-of-system EI identified in this study are likely to be highly transferable across health systems internationally with approaches including strategic priority setting, incentivization, performance support, use of EI evidence, digital enablement and workforce capability development.

目的:分析澳大利亚公共卫生系统集中效率改进实践。简介:公共卫生系统寻求通过提高效率(EI)来最大限度地利用资源,以应对资金和需求压力。尽管如此,文献中缺乏证据表明EI方法在整个系统水平上是有效的。迫切需要以证据为基础的集中EI方法来应对这些压力。本研究旨在通过回答研究问题“EI是如何被澳大利亚中央公共卫生系统管理实体概念化和管理的?”来解决这一差距。材料和方法:选择文献分析是因为它适合系统地搜索和评价卫生系统文件,本研究遵循Altheide的方法,重点研究来自澳大利亚公共卫生组织的全系统战略计划和管理框架文件。结果:效率的概念差异很大,没有一致的定义,但共同的属性包括资源利用、管理、服务和交付。43份文件中有42份载有在整个系统一级提高效率的办法。讨论:虽然集中式EI没有明确的综合框架,但我们确定了九种核心方法,它们共同表征了集中式EI。这些方法共同代表了一种在整个系统层面上全面的基于证据的EI方法。结论:本研究确定的全系统EI方法可能在国际卫生系统之间具有高度可转移性,包括战略重点设定、激励、绩效支持、EI证据的使用、数字化支持和劳动力能力发展。
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引用次数: 0
Ethical Leadership in LTC: From Caregivers' Customer Orientation to Senior's Satisfaction and Well-Being. LTC的道德领导力:从护理人员的客户导向到老年人的满意度和幸福感。
IF 4.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2023-11-02 eCollection Date: 2023-01-01 DOI: 10.2147/JHL.S426602
Miriam Etges, Arnaldo Coelho

Background: In response to the growth of the world's senior population, an investigation of ethical leadership on LTCs is needed, in particular in the impact it may have on customer orientation and on seniors' well-being.

Objective: We propose a model to identify the relationship between ethical leadership in LTCs and caregivers' customer orientation, and its influence on satisfaction with the service, satisfaction with life, and the quality of the interaction between caregivers and seniors.

Sampling: We present a matched sample of 277 caregivers and 277 elderly Brazilians, workers and seniors' in LTCs in Brazil. The minimum sample size was 222, determined using G-Power software version 3.1.9.2, based on the desired statistical power parameters and the number of predictors. Two structured questionnaires were developed, one for caregivers and the other for the elderly. 69 LTCs were contacted and 29 participated in the survey (10 nonprofit, 34.48%). Data were treated statistically using SEM modelling.

Results: We identified a positive influence of ethical leadership on caregivers' attitudes, favoring their orientation towards the seniors'. A positive relationship between customer-oriented caregivers and customer satisfaction, life satisfaction, and the quality of the senior's interaction. A customer-oriented caregiver exerts a mediating effect between ethical leadership and the seniors' related outcomes, making ethical leadership beneficial to seniors and their family members.

Conclusion: Ethical leadership favors successful management of LTCs, increasing customer orientation, and provides clues to establish a better causality and a chain of effects between leadership and senior-related outcomes. Therefore, LTCs may be the appropriate outlet for the role of ethics in leadership.

Practical implications: This study provides managers with an understanding of the effects of ethical leadership in the context of LTCs, for both caregivers and seniors. The powerful effects of ethical leadership can be a stimulus to increase the role of ethics in LTCs, improving the quality of care, the well-being of the seniors, and, therefore, the human and financial performance of these institutions.

背景:为了应对世界老年人口的增长,需要对LTCs的道德领导力进行调查,特别是它可能对客户导向和老年人的幸福感产生的影响。目的:我们提出了一个模型来确定LTCs的伦理领导力与照顾者的客户导向之间的关系,以及它对服务满意度、生活满意度以及照顾者和老年人之间互动质量的影响。抽样:我们提供了277名护理人员和277名巴西老年人、工人和老年人的匹配样本。根据所需的统计功率参数和预测因子的数量,使用G-Power软件3.1.9.2版确定的最小样本量为222。编制了两份结构化问卷,一份针对照顾者,另一份针对老年人。联系了69家LTCs,29家参与了调查(10家非营利组织,34.48%)。使用SEM模型对数据进行统计处理。结果:我们发现道德领导力对照顾者的态度有积极影响,有利于他们对老年人的取向。以客户为导向的护理人员与客户满意度、生活满意度和老年人互动质量之间的积极关系。以客户为导向的护理者在道德领导力和老年人的相关结果之间发挥中介作用,使道德领导力对老年人及其家庭成员有益。结论:道德领导力有利于LTCs的成功管理,增强客户导向,并为在领导力和高级相关结果之间建立更好的因果关系和效应链提供了线索。因此,长期责任公司可能是道德在领导中发挥作用的适当渠道。实际意义:这项研究让管理者了解了LTCs背景下道德领导力对照顾者和老年人的影响。道德领导力的强大作用可以激励人们加强道德在长期责任公司中的作用,提高护理质量、老年人的福祉,从而提高这些机构的人力和财务绩效。
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引用次数: 0
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Journal of Healthcare Leadership
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