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Exploring Trust and Engagement: A Qualitative Evaluation of the Relationship Between Clinicians and Healthcare Leaders at Academic Medical Centers. 探索信任和参与:学术医疗中心临床医生和医疗保健领导者之间关系的定性评估。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-02-27 eCollection Date: 2025-01-01 DOI: 10.2147/JHL.S503086
Eric J Keller, Niraj Sehgal, Robert K Ryu, Howard Chrisman, Robert K Vogelzang, Tait D Shanafelt

Background: Dynamics between clinicians and healthcare leaders are critical in determining the culture and success of Academic Medical Centers (AMCs). These dynamics are complex, making it challenging to develop effective means of improving these relationships. This study sought to characterize and compare relationships between clinicians and healthcare leaders at three AMCs to develop more effective means of improving healthcare organization cultures.

Materials and methods: The authors interviewed clinicians, clinician leaders, and operational leaders at three AMCs about their role, perceived dynamics between clinicians and healthcare leaders, and ideal leadership. Interviews continued until additional interviews stopped revealing new information at each organization, requiring a total of 92 participants (49% male, 54% clinicians, 22% clinician-leaders, 24% operational leaders). Interview transcripts were systematically analyzed based on constructivist grounded theory and content analysis for key themes.

Results and discussion: The perceived most pressing issues at each AMC varied across three key cultural levels: organization, department, and practice. When interventions targeted levels distinct from the level perceived most pressing, they tended to exacerbate existing issues and further undermine trust and engagement between clinicians and healthcare leaders. Clinicians and healthcare leaders across AMCs described similar traits of ideal leadership but exhibited different understandings of what those traits meant in application. Cultural dynamics were also challenged by professional cultural differences between the three groups and barriers such as differences in status, location, and background. Limitations of this study included its cross-sectional nature and potential sampling bias.

Conclusion: The level of organizational culture where the greatest tension exists between clinicians and healthcare leaders varies by three key levels. Discerning which level of organizational culture represents the greatest local opportunity can inform the design of more targeted interventions to improve dynamics between clinicians and healthcare leaders seeking to foster more constructive partnerships.

背景:临床医生和医疗保健领导者之间的动态是决定学术医疗中心(amc)的文化和成功的关键。这些动态是复杂的,使得开发改善这些关系的有效手段具有挑战性。本研究旨在描述和比较三个amc的临床医生和医疗保健领导者之间的关系,以开发更有效的方法来改善医疗保健组织文化。材料和方法:作者采访了三个amc的临床医生、临床医生领导者和业务领导者,了解他们的角色、临床医生和医疗保健领导者之间的感知动态以及理想的领导力。访谈继续进行,直到每个组织的额外访谈停止揭示新信息,总共需要92名参与者(49%为男性,54%为临床医生,22%为临床医生领导,24%为业务领导)。基于建构主义理论和关键主题的内容分析,对访谈笔录进行了系统分析。结果和讨论:每个AMC认为最紧迫的问题在三个关键文化层面上有所不同:组织、部门和实践。当干预措施的目标水平不同于认为最紧迫的水平时,它们往往会加剧现有的问题,并进一步破坏临床医生和医疗保健领导者之间的信任和参与。跨amc的临床医生和医疗保健领导者描述了理想领导的相似特征,但对这些特征在应用中的含义表现出不同的理解。三个群体之间的专业文化差异以及地位、地点和背景差异等障碍也对文化动态提出了挑战。本研究的局限性包括其横断面性质和潜在的抽样偏差。结论:临床医生和医疗保健领导者之间存在最大紧张关系的组织文化水平在三个关键水平上有所不同。辨别组织文化的哪个层次代表着最大的本地机会,可以为更有针对性的干预措施的设计提供信息,以改善临床医生和医疗保健领导者之间的动态,寻求促进更具建设性的伙伴关系。
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引用次数: 0
Rethinking Healthcare: Why Paradox Science Is Core to the Future of Health and Health Leadership. 重新思考医疗保健:为什么悖论科学是未来健康和健康领导的核心。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-02-21 eCollection Date: 2025-01-01 DOI: 10.2147/JHL.S512053
Laura Desveaux

Solutions to healthcare's most persistent and pervasive challenges remain elusive because we approach them as navigating oppositional tensions: the need to drive efficiency versus improve quality, to leverage cutting-edge technology versus maintain human compassion, to address population health versus providing care to the patient in front of you. The key to transforming healthcare lies in the ability of healthcare leaders to recognize when oppositional tensions are in fact paradoxes at play, to increase the capability and collective capacity to navigate them. Paradox science contends sustainable solutions to intractable challenges come not from eliminating the tensions that operate within the complexity but from the ability of those involved to hold opposing ideas in productive balance. It empowers leaders and their teams to find innovative paths by engaging with tensions directly. This perspective piece outlines three steps healthcare leaders can take to apply paradox science in practice, providing descriptions and example actions for each: 1) Clarify the paradox, 2) Encourage experimentation, and 3) Adopt a dynamic view. Moving forward, health leaders must leverage paradox science to drive forward innovation agendas in order to truly transform the healthcare experience for patients, populations, and the health workforce that serves them.

医疗保健最持久和普遍的挑战的解决方案仍然是难以捉摸的,因为我们将它们视为导航对立的紧张关系:需要提高效率还是提高质量,利用尖端技术还是保持人类的同情心,解决人口健康问题还是在你面前为病人提供护理。改变医疗保健的关键在于医疗保健领导者是否有能力认识到,当对立的紧张关系实际上是在发挥作用的悖论时,要提高驾驭它们的能力和集体能力。悖论科学认为,棘手挑战的可持续解决方案不是来自消除复杂性中的紧张关系,而是来自参与其中的人在生产平衡中持有对立观点的能力。它使领导者和他们的团队能够通过直接接触紧张局势来找到创新的途径。这篇透视文章概述了医疗保健领导者在实践中应用悖论科学可以采取的三个步骤,并为每个步骤提供了描述和示例操作:1)澄清悖论,2)鼓励实验,3)采用动态观点。展望未来,卫生领导者必须利用悖论科学来推动创新议程,以便真正改变患者、人群和为他们服务的卫生工作者的医疗保健体验。
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引用次数: 0
The Erosion of Healthcare and Scientific Integrity: A Growing Concern. 医疗保健和科学诚信的侵蚀:一个日益关注的问题。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-02-21 eCollection Date: 2025-01-01 DOI: 10.2147/JHL.S506767
Björn L D M Brücher

Background: Tremendous achievements in healthcare and science over the past 200 years have enhanced life expectancy in parallel with a shift from dogma to humanistic liberal education. Advancements in cancer have included vaccines treating causes of cancer (eg, hepatitis C- induced liver cancer and human papillomavirus-induced cervical cancer) along with improved cancer survival in children. In contrast, developments in cancer, frequently touted as "discoveries" or "breakthroughs" in media headlines, have been demonstrated to be ephemeral rather than game changers. In reality, cancer incidences are increasing, and relapse and mortality rates have not changed substantially. By this, we are experiencing today similar challenges to those before the so-called Humboldt reform. The trend towards managerialism with a focus on quantity in health care and science endangers their integrity.

Methods: Due to the complexity of integrity of healthcare and science, in-depth contemplation of this review contains foundations of actions in healthcare and science, information regarding cancer, as an example, quantity focus of healthcare, technology, publishing, marketing and media, predatory publishers, followed by psychologic and sociologic aspects which influence our perception.

Results: A complex paradoxical transformation has occurred, in which quality and humanism have been replaced by quantity, revenue, and marketing, together with "citation silence", (ignoring original findings), and increased corruption and misconduct. This shift explains why the integrity of healthcare and science is being eroded.

Conclusion: Countries and societies are only as strong as their healthcare and science, both of which are only as strong as their emphasis on quality and integrity. Awareness of this situation may represent a first step toward a renewed focus on accountability.

背景:在过去的200年里,医疗保健和科学的巨大成就提高了预期寿命,与此同时,从教条到人文主义的自由教育也在转变。癌症方面的进展包括治疗癌症病因(例如,丙型肝炎引起的肝癌和人乳头瘤病毒引起的宫颈癌)的疫苗,以及提高儿童癌症存活率。相比之下,经常在媒体头条上被吹捧为“发现”或“突破”的癌症研究进展,已被证明是短暂的,而不是游戏规则的改变者。实际上,癌症发病率正在增加,复发率和死亡率没有实质性变化。因此,我们今天正经历着与所谓洪堡改革之前类似的挑战。在卫生保健和科学领域,注重数量的管理主义趋势危及了它们的完整性。方法:由于医疗保健和科学完整性的复杂性,对这篇综述的深入思考包括医疗保健和科学行动的基础,例如有关癌症的信息,医疗保健的数量焦点,技术,出版,营销和媒体,掠夺性出版商,其次是影响我们感知的心理和社会学方面。结果:发生了复杂的矛盾转变,质量和人文主义被数量、收入和营销所取代,同时“引文沉默”(忽视原始发现),腐败和不端行为增加。这种转变解释了为什么医疗保健和科学的完整性正在受到侵蚀。结论:国家和社会的强大取决于它们的医疗保健和科学,而这两者的强大取决于它们对质量和诚信的重视。认识到这种情况可能是重新注重问责制的第一步。
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引用次数: 0
The Economic Implications of Psychosocial Peer Support for Health Workers in German Hospitals. 社会心理同伴支持对德国医院卫生工作者的经济影响。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-01-25 eCollection Date: 2025-01-01 DOI: 10.2147/JHL.S498789
Reinhard Strametz, Hannah Roesner, Thomas Neusius, Isabell Wiesenhuetter, Stefan Bushuven, José Joaquín Mira, Dominik Hinzmann, Susanne Heininger

Purpose: The objective of this study is to evaluate whether the nationwide establishment and institutionalization of a peer-support program, is economically justified given the potential positive effects on the Second Victim Phenomenon (SVP) among healthcare professionals in Germany.

Methods: A comprehensive methodological approach was employed, using data from the SeViD studies to assess the prevalence and duration of SVP among physicians and nurses in Germany. Economic impact assessments were conducted to estimate the potential cost savings associated with implementing a peer-support program.

Results: The economic analysis reveals significant annual costs associated with SVP-induced absenteeism: approximately 1.56 billion euros for physicians and 1.87 billion euros for nurses. Implementing comprehensive peer-support programs could reduce these costs to approximately 0.85 billion (physicians) and 1.02 billion euros (nurses), respectively, demonstrating substantial potential economic benefits.

Conclusion: Investing in a structured peer-support program could yield annual savings exceeding 1.55 billion euros while enhancing workforce resilience and improving patient care. This underscores the economic rationale for scaling up peer support initiatives in healthcare settings.

目的:本研究的目的是评估在德国医疗保健专业人员中建立和制度化同伴支持计划是否在经济上是合理的,因为它对第二受害者现象(SVP)有潜在的积极影响。方法:采用综合方法学方法,使用来自SeViD研究的数据来评估德国医生和护士SVP的患病率和持续时间。进行了经济影响评估,以估计与实施同伴支持计划相关的潜在成本节约。结果:经济分析显示,与svp引起的缺勤相关的重大年度成本:医生约15.6亿欧元,护士约18.7亿欧元。实施全面的同伴支持计划可以将这些成本分别减少到约8.5亿欧元(医生)和10.2亿欧元(护士),显示出巨大的潜在经济效益。结论:投资于一个结构化的同伴支持项目,每年可以节省超过15.5亿欧元,同时提高劳动力的弹性,改善病人的护理。这强调了在卫生保健环境中扩大同伴支持举措的经济依据。
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引用次数: 0
Response to "Digital Health Technology & Cancer Care: Conceptual Framework Leading Comprehensive Fruitfulness" [Letter]. 对“数字健康技术与癌症治疗:概念框架引领全面成果”的回应[信]。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-01-21 eCollection Date: 2025-01-01 DOI: 10.2147/JHL.S514354
Paul Arjanto
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引用次数: 0
Perspectives and Practices of Healthcare Leaders in Supporting Healthcare Worker Well-Being: A Reality Check. 医疗保健领导者在支持医疗工作者福祉方面的观点和实践:现实检查。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2025-01-13 eCollection Date: 2025-01-01 DOI: 10.2147/JHL.S475811
Iris M Reijmerink, Maarten J van der Laan, Fedde Scheele, J K Götz Wietasch

Introduction: The well-being of healthcare workers (HCWs) is a critical concern. While healthcare leaders can play a crucial role in influencing employees' well-being, it remains unclear how leaders are leveraging this influence. This study aims to unravel the current perspectives and practices of healthcare leaders in supporting HCW well-being.

Methods: Semi-structured interviews were conducted with healthcare leaders at various levels within a university medical center. The interviews focused on exploring three key topics: factors influencing HCW well-being, data sources utilized for information gathering, and strategies leaders employ to influence HCW well-being. Our study design was grounded in constructionist epistemology and adopted a phenomenological approach. The methodology primarily involved a data driven, inductive thematic analysis to discern patterns and themes from the collected data.

Results: Fifteen interviews with healthcare leaders revealed a multitude of factors influencing HCW well-being, categorized into three domains: personal, socioeconomic, and work-related factors. Leaders reported a variety of data sources, including "contact data", data derived from regular and sporadic interpersonal interactions, and "investigation data", entailing formal inquiries conducted within the healthcare organization. Interestingly, while leaders acknowledge their potential to positively influence well-being, particularly in work-related aspects, there was a notable trend of deflecting responsibility, often redirecting it towards other leaders or placing it back on the individual employee.

Conclusion: Healthcare leaders show a comprehensive understanding of factors affecting employee well-being. However, healthcare leaders have a predominantly reactive approach to managing employees' well-being. Data collection is often sporadic, lacking consistency, and there is a tendency to redirect responsibility for well-being, revealing a discrepancy between acknowledgement of influence and its actual implementation. We argue that it is essential for leaders at all hierarchical levels to assume responsibility actively and collectively for employee well-being, transitioning to a proactive approach in promoting and safeguarding the well-being of HCWs.

卫生保健工作者(HCWs)的福祉是一个关键问题。虽然医疗保健领导者可以在影响员工福祉方面发挥关键作用,但目前尚不清楚领导者如何利用这种影响力。本研究旨在揭示当前的观点和实践卫生保健领导人在支持健康护理人员的福祉。方法:采用半结构式访谈法对某大学医学中心各级医疗保健负责人进行访谈。访谈的重点是探讨三个关键主题:影响HCW幸福感的因素,用于信息收集的数据来源,以及领导者影响HCW幸福感的策略。我们的研究设计以建构主义认识论为基础,并采用现象学方法。该方法主要涉及数据驱动的归纳主题分析,以从收集的数据中识别模式和主题。结果:与医疗保健领导者的15次访谈揭示了影响HCW福祉的众多因素,分为三个领域:个人,社会经济和工作相关因素。领导报告了各种数据源,包括“联系数据”、从定期和零星人际互动中获得的数据,以及“调查数据”,这需要在医疗保健组织内进行正式调查。有趣的是,虽然领导者承认他们有可能对幸福感产生积极影响,特别是在与工作相关的方面,但有一种明显的转移责任的趋势,经常将责任重定向给其他领导者或将其放回员工个人身上。结论:医疗保健领导者对影响员工幸福感的因素有全面的了解。然而,医疗保健领导者主要采用被动的方法来管理员工的福祉。数据收集往往是零星的,缺乏一致性,而且有重新确定福祉责任的倾向,这表明承认影响与其实际执行之间存在差异。我们认为,各级领导必须积极和集体地承担员工福祉的责任,过渡到积极主动地促进和维护医护人员的福祉。
{"title":"Perspectives and Practices of Healthcare Leaders in Supporting Healthcare Worker Well-Being: A Reality Check.","authors":"Iris M Reijmerink, Maarten J van der Laan, Fedde Scheele, J K Götz Wietasch","doi":"10.2147/JHL.S475811","DOIUrl":"10.2147/JHL.S475811","url":null,"abstract":"<p><strong>Introduction: </strong>The well-being of healthcare workers (HCWs) is a critical concern. While healthcare leaders can play a crucial role in influencing employees' well-being, it remains unclear how leaders are leveraging this influence. This study aims to unravel the current perspectives and practices of healthcare leaders in supporting HCW well-being.</p><p><strong>Methods: </strong>Semi-structured interviews were conducted with healthcare leaders at various levels within a university medical center. The interviews focused on exploring three key topics: factors influencing HCW well-being, data sources utilized for information gathering, and strategies leaders employ to influence HCW well-being. Our study design was grounded in constructionist epistemology and adopted a phenomenological approach. The methodology primarily involved a data driven, inductive thematic analysis to discern patterns and themes from the collected data.</p><p><strong>Results: </strong>Fifteen interviews with healthcare leaders revealed a multitude of factors influencing HCW well-being, categorized into three domains: personal, socioeconomic, and work-related factors. Leaders reported a variety of data sources, including \"contact data\", data derived from regular and sporadic interpersonal interactions, and \"investigation data\", entailing formal inquiries conducted within the healthcare organization. Interestingly, while leaders acknowledge their potential to positively influence well-being, particularly in work-related aspects, there was a notable trend of deflecting responsibility, often redirecting it towards other leaders or placing it back on the individual employee.</p><p><strong>Conclusion: </strong>Healthcare leaders show a comprehensive understanding of factors affecting employee well-being. However, healthcare leaders have a predominantly reactive approach to managing employees' well-being. Data collection is often sporadic, lacking consistency, and there is a tendency to redirect responsibility for well-being, revealing a discrepancy between acknowledgement of influence and its actual implementation. We argue that it is essential for leaders at all hierarchical levels to assume responsibility actively and collectively for employee well-being, transitioning to a proactive approach in promoting and safeguarding the well-being of HCWs.</p>","PeriodicalId":44346,"journal":{"name":"Journal of Healthcare Leadership","volume":"17 ","pages":"1-11"},"PeriodicalIF":3.4,"publicationDate":"2025-01-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC11740532/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143013799","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The Impact of Nursing Heads Leadership on Research Innovation Behavior of Junior Nurses with Master's Degree: The Mediation of Perceived Barriers and the Moderation of Motivation. 护士长领导对初级硕士护士科研创新行为的影响:感知障碍的中介和动机的调节。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-30 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S479562
Yuanli Guo, Wenfeng Fan, Xiaofang Dong, Caixia Yang, Min Wang, Huanhuan Gao, Peihua Lv, Keke Ma

Background: Nursing leadership is recognized as essential to fostering innovation in hospitals, while the precise relationship between them has yet to be established.

Aim: The objective of this study is to examine the association among leadership in nursing research, research motivation, perceived barriers, and innovation behavior of junior nurses who hold a master's degree or above in the hospital.

Methods: A cross-sectional survey was conducted and electronic questionnaires were distributed online. An online data analysis tool SPSSAU was adopted to conduct descriptive analysis, correlation analysis, and structural equation model construction. This study adhered to the STROBE guideline.

Results: A total of 1025 valid questionnaires were collected in this survey. The leadership in nursing research of head nurses affected nurses' innovation behavior via perceived barriers. The indirect effect accounted for 59.75% of the total response variance. Research motivation was identified as a moderator in the mediation model, revealing that leadership in nursing research did not significantly affect innovation behavior when nurses showed high motivation.

Conclusion: Leadership in nursing research of head nurses and research motivation of junior nurses with master's degree are crucial to enhancing nursing innovation behavior in the hospitals.

背景:护理领导被认为是促进医院创新的必要条件,而它们之间的确切关系尚未建立。摘要目的:本研究旨在探讨护理研究领导能力、研究动机、认知障碍与医院硕士及以上初级护士创新行为的关系。方法:采用横断面调查,网上发放电子问卷。采用在线数据分析工具SPSSAU进行描述性分析、相关性分析和结构方程模型构建。本研究遵循STROBE指南。结果:本次调查共回收有效问卷1025份。护士长在护理研究中的领导作用通过感知障碍影响护士的创新行为。间接效应占总响应方差的59.75%。研究动机在中介模型中被确定为调节因子,表明当护士表现出高动机时,护理研究领导对创新行为没有显著影响。结论:护士长的护理研究领导能力和硕士学位初级护士的研究动机对提高医院护理创新行为至关重要。
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引用次数: 0
Exploring the Impact of Transformational and Transactional Style of Leadership on Nursing Care Performance and Patient Outcomes. 探索变革型和交易型领导风格对护理绩效和患者预后的影响。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-27 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S496266
Saleem Al-Rjoub, Anas Alsharawneh, Mohammad J Alhawajreh, Elham H Othman

Background: The form of leadership that can positively influence nursing care performance and patient outcomes remains a crucial subject in the healthcare sector.

Aim: This study examines the effect of leadership style at different managerial levels on nursing care performance and patient outcomes.

Methods: A retrospective cohort study was conducted in a public hospital, focusing on two primary settings: the general ward and the critical care unit. The study sample included 60 nurses and 300 patients. The leadership style is a predictor of this study and was measured using a cross-sectional survey of Jordanian nurses using the Multifactor Leadership Questionnaire (MLQ). Nursing care performance and patient outcomes were measured by surveying patients, observing practice, and reviewing health records. The analysis involved descriptive statistics, chi-square tests, odds ratios, and multivariate regression analysis.

Results: The study found that transformational leadership was predominant in the general ward, while transactional leadership was more common in the critical care unit. Leadership styles significantly influence clinical nursing performance. Nurses under transformational leaders were more likely to follow generic policies like patient surveillance but less consistent with specific care standards. Nurses under transactional leaders were linked to higher adherence to standardized care protocols like fall risk assessment and medication rights. Patient outcomes were similar between units, except for higher readmission rates under transactional leadership.

Conclusion: The study's findings underscore the complexities of nurse leadership styles and clinical nursing performance. Nurse manager should adapt their leadership style to the particular setting and a one-size-fits-all approach to leadership may not be effective in healthcare.

背景:领导的形式,可以积极影响护理绩效和患者的结果仍然是一个关键的主题,在医疗保健部门。目的:探讨不同管理层级的领导风格对护理绩效和患者预后的影响。方法:在某公立医院进行回顾性队列研究,主要集中在两个主要环境:普通病房和重症监护病房。研究样本包括60名护士和300名患者。领导风格是本研究的预测因子,并使用多因素领导问卷(MLQ)对约旦护士进行横断面调查。通过调查患者、观察实践和回顾健康记录来衡量护理绩效和患者结果。分析包括描述性统计、卡方检验、优势比和多元回归分析。结果:研究发现,变革型领导在普通病房中占主导地位,而交易型领导在重症病房中更为常见。领导风格显著影响临床护理绩效。在变革型领导者的领导下,护士更有可能遵循病人监督等通用政策,但不太符合具体的护理标准。交易型领导下的护士更遵守标准化的护理协议,如跌倒风险评估和用药权利。除了事务性领导下的再入院率更高外,不同单位的患者结果相似。结论:本研究结果强调了护士领导风格与临床护理绩效的复杂性。护士管理者应该根据具体情况调整自己的领导风格,而一刀切的领导方式在医疗保健领域可能并不有效。
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引用次数: 0
Enhancing Leadership and Management Skills in Public Health: Insights from the Public Health Management and Leadership Training Program in Uttar Pradesh, India. 提高公共卫生的领导和管理技能:来自印度北方邦公共卫生管理和领导培训计划的见解。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-27 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S484478
Shalini Singh, Aman Mohan Mishra, Nishant Uppal, Rajaganapathy R, Brian Wahl, Cyrus Y Engineer

Background: In many Indian states, public health programs are led by clinicians without formal training in leadership and management, limiting their effectiveness. To tackle this, Uttar Pradesh's Department of Medical, Health, and Family Welfare initiated a Public Health Management and Leadership (PHML) training program for the Level 4 (mid-career) medical officers. This program aims to enhance the leadership and management skills necessary for these officers to support them transitioning to administrative roles.

Methods: The training focused on essential competencies such as leadership, communication, team building, fiscal management, and public health problem-solving. It included in-person sessions and mentored practicum, utilizing experiential learning and problem-solving group projects. Kirkpatrick's model was used to evaluate participants' reactions, learning outcomes, and behavior change. Feedback was analyzed using descriptive statistics across 12 training domains, while pre- and post-training test scores were compared using paired t-tests in Stata 18 to measure learning improvements. Participant interviews provided additional insights.

Results: Participants reported high satisfaction with the learning environment and methods but faced challenges in applying management concepts, citing limited contextual input and faculty interaction. Learning outcomes showed moderate improvement, with average test scores rising from 53.3 to 59.6 (p = 0.003). They successfully applied a structured problem-solving framework in practicum projects and created action plans for public health challenges. Participants recommended adding topics on financing, procurement, human resources, and hospital management to support them in performing their core functions. Barriers to applying learned concepts included human resource constraints, limited autonomy, gender stereotypes, and lack of recognition.

Conclusion: Emphasizing leadership competencies, experiential learning, and mentored practicum holds promise. However, customizing the curriculum to UP's specific context, ensuring sufficient training time, focusing on core management functions, and addressing organizational barriers are vital. Integrating these recommendations into blended training that enhances core managerial skills and leadership development can strengthen workforce capabilities.

背景:在印度的许多州,公共卫生项目是由没有经过正式领导和管理培训的临床医生领导的,这限制了它们的有效性。为了解决这一问题,北方邦医疗、卫生和家庭福利部为4级(职业中期)医务官员发起了公共卫生管理和领导(PHML)培训计划。该计划旨在提高这些官员所需的领导和管理技能,以支持他们过渡到行政角色。方法:培训重点是领导能力、沟通能力、团队建设能力、财务管理能力和公共卫生问题解决能力。它包括面对面的会议和指导实习,利用体验式学习和解决问题的小组项目。柯克帕特里克的模型被用来评估参与者的反应、学习成果和行为改变。使用12个训练领域的描述性统计分析反馈,同时使用Stata 18中的配对t检验比较训练前和训练后的测试分数,以衡量学习的改善。参与者的访谈提供了更多的见解。结果:参与者对学习环境和方法表示高度满意,但在应用管理概念方面面临挑战,理由是上下文输入和教师互动有限。学习成绩有适度改善,平均考试成绩从53.3上升到59.6 (p = 0.003)。他们成功地在实习项目中应用了结构化的问题解决框架,并制定了应对公共卫生挑战的行动计划。与会者建议增加关于筹资、采购、人力资源和医院管理的专题,以支持它们履行其核心职能。应用所学概念的障碍包括人力资源限制、有限的自主权、性别刻板印象和缺乏认可。结论:强调领导能力、体验式学习和指导式实习是有希望的。然而,根据UP的具体情况定制课程,确保足够的培训时间,关注核心管理功能,解决组织障碍是至关重要的。将这些建议整合到提高核心管理技能和领导力发展的混合培训中,可以增强劳动力能力。
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引用次数: 0
The Impact of Leader-Member Relationships on Team Effectiveness Through Speaking Up and Silence: A Cross-Sectional Study in Rural Chinese Hospitals. 领导者与成员的关系对团队效率的影响--通过 "大声说 "和 "沉默":中国乡镇医院横断面研究》。
IF 3.4 Q1 HEALTH POLICY & SERVICES Pub Date : 2024-12-12 eCollection Date: 2024-01-01 DOI: 10.2147/JHL.S460900
Hujie Wang, Martina Buljac-Samardzic, Jeroen David Hendrikus van Wijngaarden, Joris van de Klundert

Introduction: Although the importance of leader-member relationships in teamwork is acknowledged in literature, a deeper understanding of this relationship is lacking, especially in rural areas. The impact of leader-member relationships on team outcomes is especially important in rural Chinese hospitals as improving teamwork forms a national health reform priority in these hospitals. This study investigates how leader-member relationships (ie leader-member perceived similarity and power distance orientation) influence team outcomes (ie perceived quality of care and job satisfaction) via speaking up and silence.

Methods: An online questionnaire was completed by 1017 team members (ie doctors, nurses and other healthcare professionals) of 300 teams in four rural Chinese hospitals in October 2022. The questionnaire measured leader-member perceived similarity, power distance orientation, speaking up, silence, perceived quality of care, job satisfaction and control variables. Multilevel mediation analysis was conducted to test the hypotheses.

Results: Leader-member perceived similarity and power distance orientation are positively related to speaking up (β=0.61, p<0.01; β=0.17, p<0.01 respectively) and to silence (β=0.41, p<0.01; β=0.63, p<0.01 respectively). Speaking up is positively related to the perceived quality of care (β=0.24, p<0.01; β=0.46, p<0.01) and job satisfaction (β=0.30, p<0.01; β=0.54, p<0.01), while the impact of silence is not significant. Finally, speaking up mediates the associations of both leader-member perceived similarity and power distance orientation with perceived quality of care (β=0.15, p<0.01; β=0.08, p<0.01 respectively) and job satisfaction (β=0.30, p<0.01; β=0.54, p<0.01 respectively).

Conclusion: Speaking up, rather than silence, contributes to team functioning by mediating the impact of leader-member relationships to team outcomes. Hospital management may therefore seek to stimulate speaking up by focussing on leader-member relationships: increasing leader-member similarity and promoting members' power distance orientation. However, any unintended effect of increased silence through these leader-member relationships is an important area of future research, which can adopt multidimensional models of speaking up and silence.

引言:虽然在文献中承认了团队合作中领导-成员关系的重要性,但对这种关系的深入理解是缺乏的,特别是在农村地区。领导-成员关系对团队成果的影响在中国农村医院尤为重要,因为改善团队合作是这些医院国家卫生改革的重点。本研究探讨领导-成员关系(即领导-成员感知相似性和权力距离取向)如何通过直言和沉默影响团队结果(即感知关怀质量和工作满意度)。方法:于2022年10月对中国4家农村医院300个团队的1017名团队成员(即医生、护士和其他卫生保健专业人员)进行在线问卷调查。问卷测量了领导-成员感知相似度、权力距离取向、直言、沉默、感知关怀质量、工作满意度和控制变量。采用多层次中介分析对假设进行检验。结果:领导-成员感知相似度和权力距离取向与大声发言呈正相关(β=0.61, pβ=0.17, pβ=0.41, pβ=0.63, pβ=0.24, pβ=0.46, pβ=0.30, pβ=0.54, pβ=0.15, pβ=0.08, pβ=0.30, pβ=0.54, p)结论:大声发言,而非沉默,通过中介领导-成员关系对团队结果的影响来促进团队功能。因此,医院管理层可能会通过关注领导与成员的关系来寻求刺激:增加领导与成员的相似性,促进成员的权力距离取向。然而,通过这些领导-成员关系增加沉默的任何意想不到的影响是未来研究的一个重要领域,可以采用发言和沉默的多维模型。
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Journal of Healthcare Leadership
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