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William A. Shryer, scientific advertising, habits and motivation research William A.Shryer,科学广告、习惯和动机研究
IF 0.3 Q4 BUSINESS Pub Date : 2020-06-01 DOI: 10.1108/jhrm-10-2019-0037
M. Tadajewski
This paper examines a neglected stream of literature in marketing theory which engaged with the idea that there was more to consumer behavior than conscious and rational thought.,This is a close reading of the core themes that appear in William A. Shryer’s work. Linkages are made to other pertinent sources.,We extend McMahon’s (1972) study and offer a different reading of Shryer’s writing to that proffered in recent commentary by Tadajewski (2019), focusing on the managerial side of Shryer’s publications, connecting this to the theoretically innovative foundations based on normal and abnormal psychology. We respond to the suggestion proposed by McMahon (1972) that Shryer was an early pioneer of motivation research, largely in the affirmative.,We provide an alternative interpretation of Shryer’s writing, connecting this to an emergent “advertising science” and subsequently to contemporary strands of literature that have a “family resemblance” to his contributions. These include salient aspects of motivation research; crowd and habitual behavior; mindlessness and social cognition; and finally, empirical examinations of cumulative value theory.
本文考察了市场营销理论中一个被忽视的文献流,该文献认为消费者行为比有意识和理性的思维更重要。,这是对威廉·a·什里尔作品中出现的核心主题的细读。链接到其他相关来源。,我们扩展了McMahon(1972)的研究,并对Shryer的写作进行了与Tadajewski(2019)最近的评论不同的解读,重点关注Shryer出版物的管理方面,将其与基于正常和异常心理学的理论创新基础联系起来。我们回应了McMahon(1972)提出的建议,即Shryer是动机研究的早期先驱,这在很大程度上是肯定的。,我们对Shryer的写作提供了另一种解释,将其与新兴的“广告科学”联系起来,并随后与与他的贡献“家族相似”的当代文学联系起来。其中包括动机研究的突出方面;人群与习惯行为;无意识与社会认知;最后,对累积价值理论进行实证检验。
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引用次数: 0
The founding five: transformational leadership in the New York League of Advertising Women’s club, 1912–1926 创始五人:1912年至1926年,纽约广告联盟妇女俱乐部的转型领导
IF 0.3 Q4 BUSINESS Pub Date : 2020-05-20 DOI: 10.1108/jhrm-04-2019-0015
Jeanie Wills, Krystl Raven
This paper uses archival documents to begin to recover a history of women’s leadership in the advertising industry. In particular, this paper aims to identify the leadership styles of the first five presidents of the New York League of Advertising Women’s (NYLAW) club. Their leadership from 1912 to 1926 set the course for and influenced the culture of the New York League. These five women laid the foundations of a social club that would also contribute to the professionalization of women in advertising, building industry networks for women, forging leadership and mentorship links among women, providing advertising education exclusively for women and, finally, bolstering women’s status in all avenues of advertising. The first five presidents were, of course, different characters, but each exhibited the traits associated with “transformational leaders,” leaders who prepare the “demos” for their own leadership roles. The women’s styles converged with their situational context to give birth to a women’s advertising club that, like most clubs, did charity work and hosted social events, but which was developed by the first five presidents to give women the same kinds of professional opportunities as the advertising men’s clubs provided their membership. The first five presidents of the Advertising League had strong prior professional credibility because of the careers they had constructed for themselves among the men who dominated the advertising field in the first decade of the 20th century. As presidents of the NYLAW, they advocated for better jobs, equal rights at work and better pay for women working in the advertising industry.,This paper draws on women’s advertising archival material from the Schlesinger Library, Radcliffe and Wisconsin Historical Society to argue that the five founding mothers of the NYLAW provided what can best be described as transformational feminist leadership, which resulted in building an effective club for their members and setting it on a trajectory of advocacy and education that would benefit women in the advertising industry for the next several decades. These women did not refer to themselves as “leaders,” they probably would not have considered their work in organizing the New York club an exercise in leadership, nor might they have called themselves feminists or seen their club as a haven for feminist work. However, by using modern leadership theories, the study can gain insight into how these women instantiated feminist ideals through a transformational leadership paradigm. Thus, the historical documents provide insight into the leadership roles and styles of some of the first women working in American advertising in the early parts of the 20th century.,Archival documents from the women’s advertising clubs can help us to understand women’s leadership practices and to reconstruct a history of women’s leadership in the advertising industry. Eight years before women in America could vote, the first five presidents sha
本文利用档案文件开始恢复女性在广告行业领导地位的历史。特别是,本文旨在确定纽约广告女性联盟(NYLAW)俱乐部前五任主席的领导风格。1912年至1926年,他们的领导为纽约联盟的文化奠定了基础,并对其产生了影响。这五位女性奠定了一个社交俱乐部的基础,该俱乐部还将有助于女性在广告领域的专业化,为女性建立行业网络,在女性之间建立领导和指导联系,专门为女性提供广告教育,最后提高女性在所有广告渠道中的地位。当然,前五任总统的性格各不相同,但每一位总统都表现出了与“转型领导者”相关的特质,即为自己的领导角色准备“演示”的领导者。女性的风格与她们的情境相融合,催生了一个女性广告俱乐部,与大多数俱乐部一样,该俱乐部从事慈善工作并举办社交活动,但它是由前五任主席发展起来的,旨在为女性提供与广告男性俱乐部相同的职业机会。广告联盟的前五任主席之前在职业上有很强的可信度,因为他们在20世纪头十年主导广告领域的男性中为自己构建了职业生涯。作为纽约法律协会的主席,他们主张为广告行业的女性提供更好的工作、平等的工作权利和更高的薪酬。,本文引用了施莱辛格图书馆、拉德克利夫和威斯康星州历史学会的女性广告档案材料,认为《纽约时报》的五位创始母亲提供了最能被描述为变革性女权主义领导力的东西,这为他们的会员建立了一个有效的俱乐部,并使其走上了宣传和教育的轨道,这将使广告行业的女性在未来几十年受益。这些女性并不称自己为“领导者”,她们可能不会认为自己组织纽约俱乐部的工作是一种领导力的锻炼,也不会称自己为女权主义者或将自己的俱乐部视为女权主义工作的天堂。然而,通过使用现代领导理论,该研究可以深入了解这些女性是如何通过转型领导范式实例化女权主义理想的。因此,这些历史文献深入了解了20世纪初美国广告界最早的一些女性的领导角色和风格。,来自女性广告俱乐部的档案文件可以帮助我们了解女性的领导实践,并重建女性在广告行业的领导历史。在美国女性投票的八年前,前五任总统与俱乐部分享了她们作为广告经理、文案和空间买家的20多年集体经验。第一任联盟主席监督了一个组织的发展,他们宣布女性俱乐部将“通过榜样、教育和信息传播来提高整个通信行业的品味、道德和知识水平”,这将使女性和广告业都受益(Dignam,1952,第9页)。此外,俱乐部结构通过其成员参与俱乐部建设和转型领导者的团结努力,为广告女性提供了集体声音。,从历史上看,美国的广告业一直是由克劳德·霍普金斯、阿尔伯特·拉斯克和大卫·奥美等男性行业领袖“开创”的。然而,当作者查阅档案文件时,发现女性在该行业也发挥了领导作用。本研究借鉴历史方法,重建了广告和营销行业女性领导力的历史。,本文有助于了解女性是如何参与广告行业的领导角色的,这反过来又使其他女性能够在该行业建立职业生涯。
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引用次数: 1
Maslow’s model of needs: application to Cunard and White Star marketing communications between 1900 and the 1950s 马斯洛的需求模型:1900年至1950年间在冠纳德和白星营销传播中的应用
IF 0.3 Q4 BUSINESS Pub Date : 2020-05-20 DOI: 10.1108/jhrm-11-2018-0053
G. Gladden
PurposeThe purpose of this paper is to analyse Cunard’s marketing communications during a period of significant social and economic change. The intention is to show, firstly, how the company sought to meet and influence potential passengers’ understanding of their travel needs and, secondly, how these would be met.Design/methodology/approachThe companies’ marketing communications are analysed using Maslow’s hierarchy. This is a well known descriptor of human needs.FindingsBeyond a description and review of Cunard’s advertising, Maslow’s model of needs is shown to provide a rationale to the company’s approach. In particular, it gives an understanding of the continued, though changing, use of images of the ship to meet the needs of different cohorts of passengers. It shows how carefully constructed images in both word and picture assuaged passengers’ concerns over social needs and how the company promised to meet the highest needs, whether that be for the holiday maker or the emigrant.Research limitations/implicationsDuring much of the period under discussion, much of the advertising design work was done in house. Though none of these files have survived, other sources of information (for example, house magazines and internal correspondence) provide an understanding of Cunard’s attitude to its customers and the business opportunities it saw in a changing market. Where specific dates for documents are not available, a chronology of ship building and use has been applied.Practical implicationsThis paper shows how a well-established model can be used in a different way, adding to the understanding of a company adapting to changing social and economic conditions.Originality/valueTo the best of author’s knowledge, this is the first time that Maslow’s hierarchy has been used explicitly as a tool to analyse marketing and advertising material. Though the existing literature includes some discussion of shipping line posters visual content, there is little further discussion of their content or purpose in a changing social context. This paper provides a more structured analytical view.
本文的目的是分析冠达公司在重大社会经济变革时期的营销传播。其目的是展示,首先,该公司如何寻求满足和影响潜在乘客对其旅行需求的理解,其次,如何满足这些需求。这些公司的营销传播是用马斯洛的层次理论来分析的。这是一个众所周知的对人类需求的描述。除了对冠达公司广告的描述和回顾之外,马斯洛的需求模型为该公司的方法提供了一个基本原理。特别是,它提供了一个持续的理解,虽然不断变化,使用船舶的图像,以满足不同群体的乘客的需求。它展示了精心构建的文字和图片形象如何缓解了乘客对社会需求的担忧,以及该公司如何承诺满足最高需求,无论是为度假者还是移民。研究局限/启示在讨论的大部分时间里,大部分广告设计工作都是在公司内部完成的。虽然这些文件都没有保存下来,但其他信息来源(例如内部杂志和内部通信)可以让我们了解冠达公司对客户的态度,以及它在不断变化的市场中看到的商业机会。如果没有文件的具体日期,则采用船舶建造和使用的年表。本文展示了如何以不同的方式使用一个成熟的模型,增加了对公司适应不断变化的社会和经济条件的理解。原创性/价值据笔者所知,这是马斯洛的层次理论第一次被明确地用作分析营销和广告材料的工具。虽然现有的文献包括一些航运公司海报视觉内容的讨论,但在不断变化的社会背景下,对其内容或目的的进一步讨论很少。本文提供了一个更结构化的分析视图。
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引用次数: 4
Constructing a partially formalized general theory of the marketing system: insights from the history of marketing thought 构建部分形式化的营销体系一般理论:来自营销思想史的启示
IF 0.3 Q4 BUSINESS Pub Date : 2020-05-15 DOI: 10.1108/jhrm-11-2019-0046
Eric H. Shaw
The purpose of this paper is to construct a general theory of the marketing system that addresses the fundamental question: why do marketing systems occur, survive and grow?,The approach integrates the concepts and constructs contained in special and mid-range theories, scattered throughout the history of marketing thought, into a logically coherent set of propositions (including definitions, axioms, theorems, scientific laws, bridge laws and hypotheses) that comprise a general theory of the marketing system.,The theoretical answer to why marketing systems arise, survive and grow is because marketing systems offer the most efficient mechanism for supplying products and services that people demand, thereby increasing economic growth, compared to the opportunity costs of alternative methods of acquisition. Based on just two (of several) marketing efficiency theorems, if the input costs of trading decline (law of reduced transaction costs) and/or the output value increases (law of bulk transactions), then marketing system efficiency rises. This creates an upward spiraling cycle: increasing the extent of the market (law of market size), proliferating opportunities for increasing aggregate production efficiency (through the law of comparative advantage and the law of division of labor), thereby further proliferating opportunities for aggregate marketing system efficiency (e.g. law of central markets, law of marketing specialists), thus fueling further aggregate economic growth (until limited by the law of diminishing returns, the law of the minimum resource or the law of market size). An empirically testable central hypothesis is derived from the propositions: increasing aggregate marketing system efficiency provides both the necessary and sufficient conditions for increasing aggregate economic growth in a society.,The value of developing a general theory of the marketing system is to advance the marketing discipline as a social science. Additionally, a general theory is likely to enhance academic thinking, improve business practice and facilitate interaction among academicians and practitioners. Further, a general theory could also reduce disciplinary fragmentation, avoid identity confusion and lessen the credibility crisis in marketing, among others.
本文的目的是构建一个营销系统的一般理论,解决根本问题:为什么营销系统发生,生存和发展?该方法将分散在营销思想史上的特殊和中期理论中包含的概念和结构整合为一组逻辑连贯的命题(包括定义、公理、定理、科学定律、桥梁定律和假设),这些命题构成了营销系统的一般理论。关于营销系统产生、生存和发展的理论答案是,与其他获取方法的机会成本相比,营销系统提供了最有效的机制来提供人们所需的产品和服务,从而提高了经济增长。基于两个(或几个)营销效率定理,如果交易的投入成本下降(交易成本减少定律)和/或产出价值增加(大宗交易定律),那么营销系统效率就会提高。这就形成了一个向上的螺旋循环:增加市场的范围(市场规模定律),增加提高总生产效率的机会(通过比较优势定律和劳动分工定律),从而进一步增加总体营销系统效率的机会(例如,中心市场定律,营销专家定律),从而推动进一步的总体经济增长(直到受到收益递减定律的限制,最小资源法则或市场规模法则)。本文提出了一个可实证检验的中心假设:提高总市场体系效率为提高社会总经济增长提供了必要和充分条件。发展市场营销系统一般理论的价值在于推动市场营销学科作为一门社会科学的发展。此外,一般理论可能会加强学术思维,改善商业实践,促进学者和从业者之间的互动。此外,通用理论还可以减少学科碎片化,避免身份混淆,减轻营销中的信誉危机等。
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引用次数: 0
Victor Lebow: an unknown critical marketer 维克多·勒博:一位不知名的关键营销人员
IF 0.3 Q4 BUSINESS Pub Date : 2020-05-06 DOI: 10.1108/jhrm-10-2019-0039
J. R. Benton
The purpose of this paper is to draw attention to Victor Lebow, an unknown contributor to critical marketing studies. The paper also contributes to the literature on marketing amnesia. A brief biography of Lebow is presented in which it is established that he was a marketing professional. The paper then discusses his unacknowledged contribution to critical thought by exploring his only book.,The paper is based on a close reading of Lebow’s only book, contextualizing it by placing it in historical context. The paper uses a traditional historical narrative approach to present the results.,It is pointed out that the business system, including marketing, is riven with power relations that are largely unappreciated or ignored. Woven into Lebow’s account is an attempt to rethink aspects of theory, practice and especially institutions that had and have assumed a taken-for-granted status. It is established that Lebow’s thought, as a marketing professional, went well beyond typical marketing. He presents an interesting and innovative program for converting private enterprise into a socially responsible structure without resulting to any form of socialism.,No such review or evaluation of Victor Lebow has been published. One 1955 article has been frequently cited. His wider thought has been ignored.
本文的目的是提请注意维克多·勒博,一个未知的贡献者,关键营销研究。本文还对营销健忘症的文献研究做出了贡献。雷博的一个简短的传记是提出,它是建立了,他是一个营销专业人士。然后,本文通过探索他唯一的一本书来讨论他对批判性思维的未被承认的贡献。这篇论文是基于对勒博唯一的一本书的仔细阅读,通过把它放在历史背景中来把它语境化。本文采用传统的历史叙事方法来呈现研究结果。有人指出,包括市场营销在内的商业系统是由权力关系所分割的,而这些权力关系在很大程度上不被重视或忽视。勒博试图重新思考理论、实践的各个方面,尤其是那些过去和现在都被视为理所当然的制度。可以确定的是,作为一名营销专业人士,勒博的思想远远超出了典型的营销。他提出了一个有趣而创新的计划,将私营企业转变为一个对社会负责的结构,而不会导致任何形式的社会主义。目前还没有对维克多·勒博的评论或评价发表。1955年的一篇文章经常被引用。他更广泛的思想被忽视了。
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引用次数: 2
Exploring the success of Thai advertising: historical perspective 从历史的角度探讨泰国广告的成功
IF 0.3 Q4 BUSINESS Pub Date : 2020-03-02 DOI: 10.1108/jhrm-10-2018-0045
M. Chantamas, Bu-nga Chaisuwan
This paper aims to provide a comprehensive record of the development of Thai advertising, which started as being heavily influenced by the West and subsequently evolved with a unique style that fits well with the global advertising trends.,The analysis was done based on literature review and content analysis of Thai advertising. In addition, ten in-depth interviews were conducted with executives of the Advertising Association of Thailand and academics.,Thai advertising progressed from being influenced by the growth of transnational advertising agencies. This resulted in strong creative foundations that blended well with the unique Thai emotional flair. In addition, consumer protection has grown in importance, leading to a strong commitment in pushing for self-regulation.,Examination of Thai advertising shows that the strength of Thai advertising lies in its human resources. This exploration of challenges and success of Thai advertising has shed light on how the advertising industry can be developed for creativity leadership in the global arena. The limitation is that the paper misses interviews with digital agencies.,This paper provides a comprehensive presentation of Thai advertising history in terms of agency development, creativity, and self-regulation.,This paper aims to provide a better understanding of the Thai advertising industry based on agency ownership and growth, creativity development leading to the unique Thai emotional advertising and self-regulation.
本文旨在为泰国广告的发展提供一个全面的记录,泰国广告开始受到西方的严重影响,随后发展出一种与全球广告趋势相适应的独特风格。本文采用文献综述和泰国广告内容分析相结合的方法进行分析。此外,还对泰国广告协会的高管和学者进行了十次深度访谈。在泰国,广告是从受到跨国广告公司增长的影响而发展起来的。这产生了强大的创意基础,很好地融合了独特的泰国情感天赋。此外,消费者保护的重要性日益提高,导致了对推动自我监管的强烈承诺。对泰国广告的考察表明,泰国广告的优势在于其人力资源。对泰国广告的挑战和成功的探索揭示了广告行业如何在全球舞台上发展创意领导力。其局限性在于,该报错过了对数字机构的采访。本文从代理机构的发展、创意及自我规范等方面,全面介绍泰国广告业的历史。本文旨在提供一个更好的了解泰国广告业基于代理所有权和成长,创意发展导致独特的泰国情感广告和自我调节。
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引用次数: 0
Nuclear energy promotion using collectable cards aimed at children 利用针对儿童的可收藏卡片进行核能宣传
IF 0.3 Q4 BUSINESS Pub Date : 2020-03-02 DOI: 10.1108/jhrm-10-2018-0049
M. E. Aramendia-Muneta
This paper aims to examine how an innovative concept was introduced to a new market segment through varied marketing techniques.,Newspapers from 1958 were reviewed to assess the impact of a chocolate company advertising campaign targeting children. The paper examines the interpretation of the campaign message and the information contained in an album of collectable cards.,Parents leave the teaching role in the hands of companies when they do not clearly understand new technologies such as nuclear energy. Companies can take advantage of what governments introduce into the market to increase their sales.,The originality of the paper lies in the examination of collectable cards as a means of researching marketing history and contributes to the study of market segmentation, particularly in the case of children, focussing on nuclear energy.
本文旨在研究如何通过各种营销技术将创新概念引入新的细分市场。研究人员回顾了1958年的报纸,以评估一家巧克力公司针对儿童的广告活动的影响。本文考察了竞选信息的解释和收集卡片相册中包含的信息。在美国,当家长不清楚核能等新技术时,他们就把教学的角色交给了公司。公司可以利用政府向市场推出的产品来增加销售。该论文的独创性在于将可收集卡片作为研究营销历史的一种手段,并有助于研究市场细分,特别是在儿童的情况下,重点关注核能。
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引用次数: 1
Guest editorial 客人编辑
IF 0.3 Q4 BUSINESS Pub Date : 2020-02-17 DOI: 10.1108/jhrm-02-2020-082
Blaine J. Branchik, Richard Hawkins
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引用次数: 0
George Mortimer Pullman, nineteenth century marketer 乔治·莫蒂默·普尔曼,19世纪的市场营销者
IF 0.3 Q4 BUSINESS Pub Date : 2019-11-21 DOI: 10.1108/jhrm-10-2018-0052
J. Botterill
PurposeGeorge Mortimer Pullman (1831-1897), nineteenth century US luxury rail car entrepreneur, divides opinion. Some commemorate Pullman as a brilliant industrialist, innovator and self-made man. Others view him as a loathsome robber baron, union buster, racist and affront to democracy. This paper aims to demonstrate Pullman’s significant contribution to marketing.Design/methodology/approachHistorical accounts of Pullman are re-examined to highlight his company’s unique adaptation of numerous marketing techniques (consumer research, brand strategy, public relations, product launch, fashion cycle, advertising, product placement and customer service marketing).FindingsPullman’s distinct flair for understanding his market enabled him to develop marketing strategies intertwined with broader cultural changes in ideals and practices. Pullman’s construction of destination tourism met an expanding white middle class desire for recreation and escape from the economic and racial inequality of the city. Pullman’s creed that beauty acted as a civilizing agent spoke to the social norms of leisure class femininity. Constant release of ever-grander rail cars shaped a fashion cycle around which wealthy men’s status competition turned. Pullman pioneered the leasing of luxury to control his best asset: the service of black Porters’.Originality/valueFirst, this paper provides a new perspective on George Pullman, a significant figure in US history. Second, it addresses a common bias in nineteenth century historical accounts that privilege the contribution of men, industrial labor and production and shadow the role of consumption, women and leisure. Third, it challenges the idea of a clean divide between industrial and post-industrial economies by tracing contemporary consumer culture practices to their nineteenth century roots (marketing, destination tourism, brand stories, democratization of fashion, tipping and service with a smile).
乔治•莫蒂默•普尔曼(george Mortimer Pullman, 1831-1897), 19世纪美国豪华列车企业家,对此有不同的看法。一些人认为普尔曼是一位杰出的实业家、创新者和白手起家的人。其他人则认为他是令人讨厌的强盗大亨、工会破坏者、种族主义者和对民主的侮辱。本文旨在证明普尔曼对市场营销的重大贡献。设计/方法/方法普尔曼的历史记录被重新审视,以突出他的公司对众多营销技巧(消费者研究、品牌战略、公共关系、产品发布、时尚周期、广告、产品植入和客户服务营销)的独特适应。发现斯普尔曼在理解他的市场方面的独特天赋使他能够在理想和实践中发展与更广泛的文化变化交织在一起的营销策略。普尔曼对目的地旅游的建设满足了白人中产阶级对娱乐和逃离城市经济和种族不平等的日益增长的渴望。普尔曼认为美是一种文明的媒介,这与有闲阶级女性气质的社会规范有关。不断推出的更豪华的有轨电车塑造了一个时尚周期,围绕着这个周期,富人的地位竞争开始了。普尔曼开创了豪华租赁的先路,以控制他最好的资产:黑人搬运工的服务。原创性/价值首先,本文对美国历史上的重要人物乔治·普尔曼提供了一个新的视角。其次,它解决了19世纪历史记载中的一个普遍偏见,即重视男性、工业劳动和生产的贡献,而掩盖了消费、女性和休闲的作用。第三,它通过追溯当代消费文化实践到19世纪的根源(营销、目的地旅游、品牌故事、时尚民主化、小费和微笑服务),挑战了工业经济和后工业经济之间明确划分的想法。
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引用次数: 0
My journey through marketingland 我的市场之旅
IF 0.3 Q4 BUSINESS Pub Date : 2019-11-18 DOI: 10.1108/JHRM-12-2018-0060
E. Gummesson
The purpose of this viewpoint is to analyze and interpret the author’s career as a researcher in marketing.,This viewpoint applies case theory (Gummesson, 2017a), in which the author is the case.,One should respect the difficulty of understanding the complex and dynamic world of marketing and not be fooled into premature generalizations and reverence to established theory.,The emphasis is on marketing as a revenue-generating activity through interaction in the network of complex relationships; the need for less ritualistic research methodology; and the orientation toward theory generation, decision-making, implementation and achievement of desired results.
这一观点的目的是分析和解释作者作为市场营销研究人员的职业生涯。,这一观点应用了案例论(Gummesson,2017a),其中作者就是案例。,人们应该尊重理解复杂而动态的营销世界的困难,不要被愚弄而过早地泛化和尊重既定理论。,重点是将营销作为一种通过复杂关系网络中的互动产生收入的活动;需要不那么拘泥于仪式的研究方法;以及理论生成、决策、实施和实现预期结果的方向。
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Journal of Historical Research in Marketing
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