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The digital competence of government public relations officer in Magelang City 马葛朗市政府公关人员数字化能力研究
Pub Date : 2023-02-24 DOI: 10.24198/prh.v7i2.43146
Ascharisa Mettasatya Afrilia, Deani Prionazvi Rhizky, Wahyu Eka Putri, Eny Ratnasari
Background: Since new media is developing, it is important to examine new media literacy, especially in the era of 4.0. The government’s public relations also need new media literacy since the government needs to establish a harmonic relationship with the public to achieve sympathy, trust, teamwork, and support in government policy implementation. Purpose: This research aims to evaluate the digital competence of members of government public relations in the Magelang government apparatus forum. Methods: Digital competence is measured by questionnaires of functional and critical prosuming. This research uses a quantitative survey method. The survey includes the assessment of beliefs, opinions, and characteristics by using questionnaires. Questionnaires are used to collect the data by using items of questions for respondents. The research object is the government apparatus in Magelang, while the respondents are government public relations officers. The quantitative method is expected to comprehensively describe digital literacy by government public relations officers in the Magelang government apparatus. Data analysis uses descriptive statistics. Conclusion: Based on data analysis, members of government public relations in the Magelang government apparatus forum agree that they have functional and critical prosuming. Implications: This research implies local government of Magelang to improve new media literacy for local government public relations so the government can achieve the public relations objective of harmonic relationship establishment with the public.
背景:随着新媒体的发展,对新媒体素养的考察显得尤为重要,尤其是在4.0时代。政府的公共关系也需要新媒体素养,因为政府需要与公众建立和谐的关系,从而在政府政策的执行中获得同情、信任、团队合作和支持。目的:本研究旨在评估马格郎政府机构论坛中政府公关人员的数位能力。方法:采用功能性消费问卷和批判性消费问卷对数字化能力进行测量。本研究采用定量调查方法。该调查包括通过问卷调查对信念、观点和特征进行评估。问卷是通过对被调查者的问题项来收集数据。研究对象为马格郎政府机构,调查对象为政府公关人员。定量方法有望全面描述马格朗政府机构中政府公关人员的数字素养。数据分析使用描述性统计。结论:基于数据分析,马格郎政府机构论坛的政府公关成员一致认为他们具有功能性和批判性消费。启示:本研究提示马格郎地方政府应提高地方政府公共关系的新媒体素养,以实现政府与公众建立和谐关系的公共关系目标。
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引用次数: 2
Journalism and public relations: An interconnection in academic research 新闻与公共关系:学术研究的相互联系
Pub Date : 2023-02-24 DOI: 10.24198/prh.v7i2.42064
Dandi Supriadi, H. Hafiar, Abdul Manan Safi, Kholidil Amin
Background: Journalism and public relations are two fields that collaborate and compete with each other. Several studies have confirmed this dualism, where both terminologies are interrelated in the same scientific publication. Purpose: This study is aimed to find the interconnection between the two fields in several studies published in international journals. Method: This inquiry applies the bibliometrics method with data sources from the Web of Science and uses VosViewer as an analysis and mapping tool. Results: Results show that the number of keywords containing “public relations” counts more than “journalism.” This study reveals six clusters of keyword mapping that form specific themes: crisis communication management, ethics, professional education, public relations practitioners- journalist relationships, media relations, and publicity scope, news media management, and public relations and the media. Comparing the most cited references from the field of public relations and journalism shows the number 2:2 or equal. There are six most cited authors, four from the USA and two from Australia. Conclusions: The issue of public relations was found more than journalism because most articles are written by experts, especially Americans, and Australians, who have worked in the field of public relations, although some also had early careers in journalism. However, journalism studies were still considered as references for most articles. Implications: The work of western researchers is still at the forefront of the development of public relations science and journalism studies, which becomes a challenge for researchers from developing countries to develop studies more at the international level.
背景:新闻与公共关系是两个相互合作又相互竞争的领域。几项研究证实了这种二元论,这两个术语在同一篇科学出版物中相互关联。目的:本研究旨在寻找在国际期刊上发表的一些研究中这两个领域之间的联系。方法:本研究采用文献计量学方法,数据源来自Web of Science,并使用VosViewer作为分析和制图工具。结果:结果显示,包含“公共关系”的关键词比包含“新闻”的关键词要多。本研究揭示了构成特定主题的六个关键词映射集群:危机传播管理、伦理、职业教育、公关从业者—记者关系、媒体关系与宣传范围、新闻媒体管理、公关与媒体。比较公共关系和新闻领域中被引用最多的文献,可以发现这个数字是2:2或相等。被引用最多的作者有6位,其中4位来自美国,2位来自澳大利亚。结论:公共关系问题被发现比新闻学更多,因为大多数文章都是由专家撰写的,特别是美国人和澳大利亚人,他们在公共关系领域工作,尽管有些人也有早期的新闻职业生涯。然而,大多数文章仍然将新闻学作为参考文献。启示:西方研究者的工作仍处于公共关系科学和新闻学研究发展的前沿,这成为发展中国家研究者在国际层面上开展研究的挑战。
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引用次数: 1
Hospital public relations and internal communication barriers during the Covid-19 pandemic Covid-19大流行期间医院公共关系和内部沟通障碍
Pub Date : 2023-02-24 DOI: 10.24198/prh.v7i2.41935
Eni Lestari, A. Rahmanto, I. A. Satyawan
Background: Covid-19 hit almost all sectors of life, including the economy, tourism, and hospitals. Long queues of patients in the waiting rooms, mandatory use of personal protective equipment, layered masks, maintaining distance in interaction, and use of medical terms in requesting messages to patients are the barriers for medical personnel, especially nurses, in communication with patients. Purpose: The current study examined how hospital public relation helps overcome communication barriers between nurses and patients. The study was conducted at PKU Muhamadiyah Hospital Surakarta, accredited with 6-star KARS as a provincial referral hospital for COVID-19 patients and has the highest patient occupancy in Surakarta. Methods: It is a descriptive qualitative study. Conclusion: By using Dozier and Broom’s theory regarding the role of PR, this study proved that PR successfully helps overcome internal communication barriers experienced by nurses and patients. It plays as an expert advisor by providing input to hospital management and bridging the communication between nurses and patients. PR also acts as a problem solver by providing training on communicating correctly. Implications: Communication barriers can be overcome if nurses have good communication skills and understanding. As a support for the hospital system, PR provides regular communication training for nurses struggling to serve patients during the covid-19 pandemic.
背景:Covid-19几乎冲击了所有生活部门,包括经济、旅游和医院。候诊室排长队、强制使用个人防护装备、分层口罩、互动时保持距离、要求向患者传达信息时使用医学术语等,是医护人员特别是护士与患者沟通的障碍。目的:本研究探讨医院公共关系如何帮助护患克服沟通障碍。该研究是在雅加达大学穆罕默德迪亚医院进行的,该医院获得了6星级KARS认证,是2019冠状病毒病患者的省级转诊医院,是泗水市患者入住率最高的医院。方法:采用描述性定性研究。结论:本研究运用Dozier和Broom关于公关作用的理论,证明公关成功地帮助护士和患者克服了内部沟通障碍。它扮演着专家顾问的角色,为医院管理提供意见,并在护士和病人之间架起沟通的桥梁。公关还通过提供正确沟通的培训来解决问题。启示:沟通障碍是可以克服的,如果护士有良好的沟通技巧和理解。作为对医院系统的支持,公关为在covid-19大流行期间努力为患者服务的护士提供定期沟通培训。
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引用次数: 0
Graduate income and profession linkage: Tracer study of public relations graduates 毕业生收入与职业联动:公共关系专业毕业生的追踪研究
Pub Date : 2023-02-24 DOI: 10.24198/prh.v7i2.42355
S. Lukman, Ii Rizal, Olga Tiara
Background: Higher educational institutions must prepare graduates for careers by monitoring their performance. They must also evaluate academic relevancy to practical needs. The PR program at Universitas Padjadjaran strives to deliver the best education and monitor graduates’ performance. Purpose: This paper aims to study how graduates’ first income is associated with GPA, study duration, and job wait time. This study also linked public relations education with graduates’ current position in their work based on their self-assessment. Methods: Using tracer study data from the Career and Development Centre of Universitas Padjadjaran, exploratory data analysis was done to examine the characteristics of graduates based on the observed variables. The bivariate analysis investigated the association between income, GPA, study duration, and job wait time. Conclusion: Findings of this study show no statistical evidence of the relationship between first salary, GPA, and duration of the study. Exploratory data analysis shows that PR program graduates perform well when comparing the average income of undergraduates on a national level. Graduates’ self-assessment of study relevancy indicated that most graduates possess the relevant educational background and appropriate level of education for their current occupational position. As the statistical testing for this study was conducted post hoc, careful considerations need to be taken when taking the results at face value, considering potential flaws in the sampling frame and the power of the tests. Implications: The findings in this study would serve as a platform for future references on graduates or tracer study, more specifically public relations graduates, as it provides a starting point for measuring graduates’ performances. As the database provides more data with more graduates in future years, an updated finding of this particular study would be very important to measure how well graduates fare post-graduation.
背景:高等教育机构必须通过监测毕业生的表现来为他们的职业生涯做好准备。他们还必须评估学术与实际需要的相关性。帕贾贾兰大学的公关项目致力于提供最好的教育,并监督毕业生的表现。目的:研究大学毕业生第一收入与GPA、学习时间、工作等待时间的关系。本研究亦根据毕业生的自我评估,将公共关系教育与他们目前的工作职位联系起来。方法:利用帕迪亚贾兰大学职业发展中心的示踪研究数据,根据观察到的变量,对毕业生的特征进行探索性数据分析。双变量分析调查了收入、GPA、学习时间和工作等待时间之间的关系。结论:本研究的发现没有统计证据表明第一份工资,GPA和学习时间之间的关系。探索性数据分析表明,与全国本科生的平均收入相比,公共关系专业毕业生表现良好。毕业生对学习相关性的自评表明,大多数毕业生具有与当前职业岗位相关的教育背景和适当的教育水平。由于本研究的统计检验是事后进行的,因此在接受结果的表面价值时需要仔细考虑,考虑到抽样框架中的潜在缺陷和检验的力量。启示:本研究的结果为未来的毕业生或追踪性研究提供了一个平台,为衡量毕业生的绩效提供了一个起点。随着数据库在未来几年提供更多毕业生的数据,这项特殊研究的最新发现对于衡量毕业生毕业后的表现将非常重要。
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引用次数: 0
Marketing public relations strategy of coffee shop business during COVID-19 pandemic 新冠疫情期间咖啡店业务的营销公关策略
Pub Date : 2022-08-10 DOI: 10.24198/prh.v7i1.37492
Yani Hendrayani, Muhammad Sulthan Alkautsar, Hermina Manihuruk
 In recent years, public interest in coffee shops has become a trend in Indonesia. However, in the Covid-19 pandemic era, there have been many changes in shopping patterns from offline to online, forcing coffee shops to adapt to new normal conditions and prepare MPR strategies following the conditions during the Covid-19 pandemic. Sallo Coffee is a coffee shop located in Jakarta. Maintaining relationships with customers for the long term is part of the job of Public Relations (PR). In this study, the author wants to know Sallo Coffee’s Public Relations marketing strategy in maintaining customer loyalty during the pandemic. What is the challenge of implementing a PR marketing strategy during the pandemic to maintain customer loyalty? The paradigm used in this study is constructivism, in which researchers research public relations to reconstruct the existing reality. The approach used is a qualitative approach with descriptive research through interviews, observations, and documentation. The results of this study are that the current PR concept cannot be implemented with PR marketing strategies during the pandemic become limited under government regulations. Instagram social media is one of the media to promote Sallo Coffee products and provide product information to maintain relationships with customers or customer relations. The Internet is critical because the pandemic situation does not allow for as much physical contact as one would expect. With promotions on Instagram and social media, it can also be effective in maintaining customer loyalty during the pandemic. 
近年来,公众对咖啡店的兴趣在印度尼西亚已经成为一种趋势。然而,在新冠肺炎大流行时代,从线下到线上的购物模式发生了许多变化,迫使咖啡店适应新常态,并根据新冠肺炎大流行期间的情况制定MPR策略。Sallo Coffee是一家位于雅加达的咖啡店。长期维持与客户的关系是公共关系(PR)工作的一部分。在这项研究中,作者想知道萨罗咖啡的公共关系营销策略在大流行期间保持客户忠诚度。在疫情期间实施公关营销策略以保持客户忠诚度的挑战是什么?本研究的研究范式是建构主义,研究者通过研究公共关系来重构现有的现实。使用的方法是定性方法,通过访谈、观察和文献进行描述性研究。本研究的结果是,目前的公关概念无法实施,公关营销策略在大流行期间受到政府法规的限制。Instagram社交媒体是推广Sallo Coffee产品并提供产品信息以维护与客户关系或客户关系的媒体之一。互联网是至关重要的,因为大流行的情况不允许人们期望的那么多身体接触。在Instagram和社交媒体上进行促销,也可以有效地在大流行期间保持客户忠诚度。
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引用次数: 0
Nation brand image and trust level of foreign citizens 国家品牌形象和外国公民的信任水平
Pub Date : 2022-08-10 DOI: 10.24198/prh.v7i1.38540
Trie Damayanti, S. Dida, D. Hidayat, S. Cho
The state is an organization with a power structure and the population as members of the state. The state itself is an entity that interacts with other entities that can consist of other countries and their inhabitants, rules, and products. Because of this, a country needs an identity that can distinguish the country from other countries. The identity of a country is not the same as the identity of a product because a country is bound by history and images attached to foreign citizens’ minds. This inherent image is usually used to form a nation’s brand image. This study aims to discover how Malaysia’s nation brand image contributes to the trust of foreign nationals visiting their country by using a constructivist qualitative approach as a research method. It turns out that the results of the study show that the most powerful thing in determining Malaysia’s brand image is not tourism promotion. As a country with an image of different cultures, Malaysia will use this potential to visualize its tourism promotion to keep those images stronger. However, the experience of Indonesian citizens in interacting with the Malaysian state, with infrastructure, state norms, and citizens, is a determinant of how Indonesian citizens perceive Malaysia. What is inherent in the results of the experience of interacting in Malaysia is what Indonesian citizens will convey to others. Therefore, a comprehensive strategy is needed to build a national brand image of Malaysia because what sticks in mind as an image of Malaysia in foreign nationals will show their trust in the country. 
国家是一个有权力结构的组织,人民是国家的成员。国家本身是一个实体,它与其他实体相互作用,这些实体可以由其他国家及其居民、规则和产品组成。正因为如此,一个国家需要一种能够将其与其他国家区分开来的身份。一个国家的身份与一个产品的身份是不一样的,因为一个国家是由附在外国公民头脑中的历史和形象所束缚的。这种内在形象通常被用来形成一个国家的品牌形象。本研究旨在探索马来西亚的国家品牌形象如何促进外国游客对马来西亚的信任,并采用建构主义的定性方法作为研究方法。研究结果表明,决定马来西亚品牌形象最有力的因素并不是旅游推广。作为一个拥有不同文化形象的国家,马来西亚将利用这一潜力将其旅游推广可视化,以保持这些形象更强。然而,印尼公民与马来西亚国家、基础设施、国家规范和公民互动的经验,是印尼公民如何看待马来西亚的决定因素。在马来西亚互动的经验所产生的结果所固有的是印尼公民将向他人传达的内容。因此,建立马来西亚的国家品牌形象需要一个全面的战略,因为外国人记住的马来西亚形象会显示他们对马来西亚的信任。
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引用次数: 0
Sabilulungan as local wisdom value sustainability plan after the change of leadership in Bandung Regency 萨比鲁伦甘作为当地智慧价值的可持续发展计划,在万隆摄政换届后
Pub Date : 2022-08-10 DOI: 10.24198/prh.v7i1.37707
Heru Ryanto Budiana, N. Sjafirah, Adzkia Kirana Dipa
The leadership of the Regent Dadang Mochamad Naser for two periods, namely the first period in 2010-2015 and the second period in 2016-2021, used the value of local wisdom “Sabilulungan.” Each leader will have a new leadership style in carrying out the organization’s activities. The value of Sabilulungan’s local wisdom as a spirit in carrying out the wheels of development in Bandung Regency has led Bandung Regency to accelerate development in all fields. It has attracted the attention of researchers to examine in more depth the plan for the sustainability of the implementation of the value of Sabilulungan local wisdom in the implementation of public services after the change of leadership. This research approach is a qualitative approach using a case study method. The research paradigm used is the constructivism paradigm. The results of this study found that the leadership change in Bandung Regency adopted and modified the Sabilulungan values that had been applied to the previous leadership. The renewal and improvement of the vision and mission of Sabilulungan to Bedas is an attempt to continue development in Bandung Regency. Leadership changes occurred, but the value of the local wisdom of Sabilulungan will remain eternal as a cultural value for the people of Bandung Regency. The change of value in the new vision and mission to Sabilulungan, which has been with the people of Bandung for a decade, will require a communication effort that starts from scratch. It is necessary to manage the delivery of value messages and media management that is planned and measurable so that the Bedas value can be accepted as an updated value in Bandung Regency.
摄政王达唐·穆罕默德·纳赛尔在2010年至2015年和2016年至2021年的两个时期的领导中,都使用了地方智慧的价值“萨比卢伦甘”。每个领导者在开展组织活动时都会有新的领导风格。萨比卢伦甘的地方智慧作为推动万隆发展车轮的精神价值,引领万隆加快了各领域的发展。更深入地考察萨比卢伦甘地方智慧在领导换届后公共服务实施中的可持续性价值,已引起研究者的关注。本研究采用个案研究的定性研究方法。所使用的研究范式是建构主义范式。本研究的结果发现,万隆摄政的领导层变更采用并修改了先前适用于前任领导层的萨比卢伦甘价值观。更新和改进萨比卢伦甘到贝达斯的愿景和使命是在万隆摄政继续发展的一种尝试。虽然领导层发生了变化,但萨比卢伦干当地智慧的价值将作为万隆摄政人民的文化价值而永恒存在。萨比卢伦甘的新愿景和使命已经与万隆人民在一起十年了,要改变它的价值,需要从零开始的沟通努力。有必要管理价值信息的传递和有计划的、可衡量的媒体管理,使Bedas价值在万隆摄政中被接受为一种更新的价值。
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引用次数: 0
Meaning of science communication construct for researchers and public relations at the Indonesian Institute of sciences 科学传播建构对印尼科学院科研人员和公共关系的意义
Pub Date : 2022-08-10 DOI: 10.24198/prh.v7i1.34263
Kapat Yuriawan, S. Sarwoprasodjo, Dyah Rachmawati Sugiyanto
Research institutions in Indonesia have an essential role in improving knowledge, skills, and the community’s economy through research results. However, until now, domestic research results have not been well disseminated. One factor that influences it is the not yet optimal collaboration between researchers and public relations as science communicators in communicating research results to the public. They work for a research institution called the Indonesian institute of sciences. This study aims to find out the meaning of science communication for researchers and public relations and how they coordinate these meanings. This study uses a qualitative method with a case study approach. The case study was the dissemination of Beyonic Startmik Biological Organic Fertilizer in Pekalongan, Central Java. The primary data of this study were the results of observations on the conversation between researchers and public relations and semi-structured interviews. The results show that the meaning of science communication for researchers is the activity of conveying scientific information to the public by involving the assistance of public relations and supported by institutional policies. In contrast, the meaning of science communication for Public Relations is the dissemination of scientific information to the public based on information from researchers as a source of information. In coordinating meaning, researchers and public relations discuss the meaning of science communication as a series of communication processes that require the support of researcher competence, public relations communication strategies, and cooperation in building strong relationships with stakeholders.
印度尼西亚的研究机构通过研究成果在提高知识、技能和社区经济方面发挥着至关重要的作用。然而,到目前为止,国内的研究成果还没有得到很好的传播。影响其发展的一个因素是,作为科学传播者的科研人员与公共关系在向公众传播科研成果方面的合作尚未达到最佳状态。他们在一家名为印度尼西亚科学研究所的研究机构工作。本研究旨在找出科学传播对于研究者和公共关系的意义,以及他们如何协调这些意义。本研究采用个案研究的定性方法。案例研究是在中爪哇的贝加隆岸地区推广Beyonic Startmik生物有机肥。本研究的主要数据是研究人员与公关人员之间的对话和半结构化访谈的观察结果。研究结果表明,科研人员的科学传播意义是在公共关系的协助下,在制度政策的支持下向公众传递科学信息的活动。相比之下,科学传播对于公共关系的意义是将研究人员提供的信息作为信息来源,向公众传播科学信息。在协调意义方面,研究人员和公共关系讨论了科学传播作为一系列传播过程的意义,这些传播过程需要研究人员能力、公共关系传播策略和与利益相关者建立牢固关系的合作的支持。
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引用次数: 0
The strategy of digital marketing of Bening’s Clinic through Instagram 北京诊所通过Instagram进行数字营销的策略
Pub Date : 2022-08-10 DOI: 10.24198/prh.v7i1.38428
D. Susilo, T. Putranto, R. R. T. Santos
Men’s bodies have become a commodity in the capitalist industry to compete with women’s bodies. This is because in modern life, how you look is a way to show your freedom, personality, and confidence. There are a lot of facial treatment clinics now, and one of them has helped bring up the need for both men and women in modern society to care about how they look. Instagram was chosen for this study because it is a popular social media site. Instagram makes people compare how they look and makes them feel unhappy with their bodies, which can affect each person’s body image. The goal of this study was to find out what Bening’s Clinic’s digital marketing plan was for disciplining the metrosexual men’s body on Instagram. As a research method, the Krippendorff content analysis method was used to find out what the message was about and what it meant. The posts on Instagram by @beningsclinic_jakarta from October 1, 2020, to December 31, 2020, will be the unit of analysis. Researchers chose the Krippendorff content analysis method because they wanted to look at the content of Instagram posts in a quantitative way. The researcher then tries to figure out what the @beningsclinic_jakarta Instagram post is about, how to read the symbols, and what the interaction between the symbols means. The conclusion is that Bening’s Clinic Jakarta’s digital marketing strategy in the @beningsclinic_jakarta Instagram post includes ads that are more focused on bringing up men public figures from the entertainment world as an attraction and building fantasy for potential customers, especially metrosexual men who want to discipline their bodies through facial treatments.
男性的身体已经成为资本主义工业中与女性身体竞争的商品。这是因为在现代生活中,你的外表是展示你的自由、个性和自信的一种方式。现在有很多面部护理诊所,其中一家已经提出了现代社会男性和女性都需要关心自己的外表。之所以选择Instagram进行这项研究,是因为它是一个受欢迎的社交媒体网站。Instagram让人们比较自己的长相,让他们对自己的身体感到不满意,这会影响每个人的身体形象。本研究的目的是找出贝宁诊所的数字营销计划是为了在Instagram上训练都市美男的身体。作为一种研究方法,Krippendorff内容分析法被用来找出信息的内容和含义。2020年10月1日至2020年12月31日期间@beningsclinic_jakarta在Instagram上发布的帖子将作为分析单位。研究人员选择Krippendorff内容分析方法是因为他们想以定量的方式查看Instagram帖子的内容。然后,研究人员试图弄清楚@beningsclinic_jakarta Instagram帖子的内容,如何阅读符号,以及符号之间的相互作用意味着什么。结论是,在@beningsclinic_jakarta的Instagram帖子中,贝宁雅加达诊所的数字营销策略包括更多的广告,这些广告更侧重于将娱乐界的男性公众人物作为一种吸引力,并为潜在客户创造幻想,尤其是那些想通过面部护理来锻炼身体的都市美男。
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引用次数: 2
West Java Regional Police Public Relations Personnel’s adaptation to digital age communication 西爪哇地区警察公关人员对数字时代传播的适应
Pub Date : 2022-08-10 DOI: 10.24198/prh.v7i1.38645
Anwar Sani, S. Sumartias, H. Hafiar, Nurzali Ismail
The development of communication and information technology supports the use of various media to convey messages or information to the public. Therefore, the National Police of the Republic of Indonesia, as one of the largest institutions in Indonesia, is expected to be proactive in utilizing new media to utilize information. Various new policies will be implemented, including using the NCO as the spearhead of public communication in this digital era. However, these non-commissioned officers are uncomfortable sitting in their position as public relations officers who act as police communicators with digital technology that accompanies their work. This study explores the adaptation process carried out by young non-commissioned officers who manage police communications through social media and the obstacles they face in the adaptation process. To explore these activities, the researchers will use two theories: technological adaptation and the Social Construction of Technology. This research is a case study research with the descriptive data type. Data collection is based on interviews, observation, and also documentation. The results and discussion of this research show that public relations personnel at the West Java Police must adapt because they do not have a qualified educational background in public relations, especially communication in the digital era. SOPs and management for communication depend on what the leader is inclined to do. Public Relations personnel attended training from within the police organization. However, the training cannot improve their abilities in the short term. Ensuring that our Regional Police have SOPs in managing social media and conducting training could be the problem-solving needed.
通信和信息技术的发展支持使用各种媒体向公众传递信息或信息。因此,印度尼西亚共和国国家警察作为印度尼西亚最大的机构之一,有望积极利用新媒体来利用信息。政府会推行多项新政策,包括让民间机构在数码时代担当公众沟通的先锋。然而,这些士官对自己作为公共关系官员的位置感到不舒服,因为他们在工作中使用数字技术充当警察沟通者。本研究探讨了通过社交媒体管理警察通信的年轻士官的适应过程以及他们在适应过程中面临的障碍。为了探讨这些活动,研究者将使用两种理论:技术适应和技术的社会建构。本研究是一个描述性数据类型的案例研究。数据收集是基于访谈、观察和文件。这项研究的结果和讨论表明,西爪哇警察的公共关系人员必须适应,因为他们没有公共关系方面的合格教育背景,特别是在数字时代的传播。标准操作程序和沟通管理取决于领导者倾向于做什么。公共关系人员参加了警察组织内部的培训。然而,这种训练并不能在短期内提高他们的能力。确保我们的区域警察在管理社交媒体和开展培训方面有标准操作程序可能是需要解决的问题。
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引用次数: 1
期刊
PRofesi Humas Jurnal Ilmiah Ilmu Hubungan Masyarakat
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