Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000854
Colleen Morley
{"title":"Research as a Pillar of Our Practice.","authors":"Colleen Morley","doi":"10.1097/NCM.0000000000000854","DOIUrl":"10.1097/NCM.0000000000000854","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"92-93"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145716164","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000860
{"title":"Reducing Readmission Rates in Heart Failure Patients Aged 60 and Older Through Education and Follow-Up Calls.","authors":"","doi":"10.1097/NCM.0000000000000860","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000860","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"E3"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020104","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000851
Suzanne K Powell
At a time when the geopolitical environment (including health care) seem chaotic and daunting, there are some timeless aspects that only the humanity of case managers can bring to the table. These "simple things" may be the most important-and are what keeps us "human".
{"title":"Simple Things.","authors":"Suzanne K Powell","doi":"10.1097/NCM.0000000000000851","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000851","url":null,"abstract":"<p><p>At a time when the geopolitical environment (including health care) seem chaotic and daunting, there are some timeless aspects that only the humanity of case managers can bring to the table. These \"simple things\" may be the most important-and are what keeps us \"human\".</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"55-56"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020141","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000845
Sheila Specker, Rachel Andrew, Emily Drexler, Emily Koithan, Steven Thurber, Steven Frankel
<p><strong>Purpose: </strong>The purpose of the study was to develop a self-administered screening tool to assist case managers, primary care physicians, and other clinicians in quickly and accurately identifying patients with complex health needs who require a definitive and detailed case management evaluation. In addition to medical and psychiatric items, this tool incorporates multiple social determinants of health (SDOH), known to add to clinical complexity.</p><p><strong>Primary practice setting: </strong>This instrument is most appropriate for identifying patients with high complexity in the primary care sector. Due to the abundance of such patients with high biopsychosocial complexity and costs of treating these patients, this tool can select those patients at greatest need for more detailed and comprehensive evaluation and treatment planning to identify and address the patient's barriers to health improvement.</p><p><strong>Methodology and sample: </strong>Potential participants were recruited from medical, psychiatric, and addiction outpatient and inpatient settings at a large metropolitan medical center. In Phase 1 of the study, a pool of potential screening items was drawn from several sources: the self-rated and interviewer-rated Patient Centered Assessment Method (PCAM; Pratt et al., 2015 ), the INTERMED self-assessment instrument (IMSA; Van Reedt Dortland et al., 2017), and additional items generated by one of the authors (S.A.F.). Forty participants completed this phase. Statistical analyses yielded a homogeneous scale with a smaller number of items. The screening instrument (Health Complexity Screener [HCS]) was then correlated with the criterion measure, the Value-Based Integrated Case Management Complexity Assessment Grid (VB-ICM-CAG; Kathol et al., 2018 ) with 35 participants, resulting in a receiver operating characteristic (ROC) analysis.</p><p><strong>Results: </strong>Sixteen items were selected from a larger item pool based on item total correlations. This instrument was then correlated with the gold standard VB-ICM-CAG, and the internal consistency reliability was assessed (standardized coefficient alpha of .892). The VB-ICM-CAG criterion measure was dichotomized at the median value. An ROC curve analysis produced a cut score on the Screener that best represented the tradeoff between an elevated proportion of true positive (TP) rates above the median and a low proportion of false positive (FP) rates. The summary finding of predictive accuracy or area under the curve (AUC) was .83 ( p = .001), with a TP rate of .81 and a FP rate of .21. These data suggest a screening instrument with acceptable psychometric characteristics.</p><p><strong>Implications for case management practice: </strong>For patients of Primary Care Clinics, Mental Health Clinics, and/or Behavioral Health Providers, the HCS is an efficient way to screen all new patients, quickly identifying those who need additional case management assessment and/or assist
{"title":"Development of the Self-Administered Health Complexity Screening Instrument.","authors":"Sheila Specker, Rachel Andrew, Emily Drexler, Emily Koithan, Steven Thurber, Steven Frankel","doi":"10.1097/NCM.0000000000000845","DOIUrl":"10.1097/NCM.0000000000000845","url":null,"abstract":"<p><strong>Purpose: </strong>The purpose of the study was to develop a self-administered screening tool to assist case managers, primary care physicians, and other clinicians in quickly and accurately identifying patients with complex health needs who require a definitive and detailed case management evaluation. In addition to medical and psychiatric items, this tool incorporates multiple social determinants of health (SDOH), known to add to clinical complexity.</p><p><strong>Primary practice setting: </strong>This instrument is most appropriate for identifying patients with high complexity in the primary care sector. Due to the abundance of such patients with high biopsychosocial complexity and costs of treating these patients, this tool can select those patients at greatest need for more detailed and comprehensive evaluation and treatment planning to identify and address the patient's barriers to health improvement.</p><p><strong>Methodology and sample: </strong>Potential participants were recruited from medical, psychiatric, and addiction outpatient and inpatient settings at a large metropolitan medical center. In Phase 1 of the study, a pool of potential screening items was drawn from several sources: the self-rated and interviewer-rated Patient Centered Assessment Method (PCAM; Pratt et al., 2015 ), the INTERMED self-assessment instrument (IMSA; Van Reedt Dortland et al., 2017), and additional items generated by one of the authors (S.A.F.). Forty participants completed this phase. Statistical analyses yielded a homogeneous scale with a smaller number of items. The screening instrument (Health Complexity Screener [HCS]) was then correlated with the criterion measure, the Value-Based Integrated Case Management Complexity Assessment Grid (VB-ICM-CAG; Kathol et al., 2018 ) with 35 participants, resulting in a receiver operating characteristic (ROC) analysis.</p><p><strong>Results: </strong>Sixteen items were selected from a larger item pool based on item total correlations. This instrument was then correlated with the gold standard VB-ICM-CAG, and the internal consistency reliability was assessed (standardized coefficient alpha of .892). The VB-ICM-CAG criterion measure was dichotomized at the median value. An ROC curve analysis produced a cut score on the Screener that best represented the tradeoff between an elevated proportion of true positive (TP) rates above the median and a low proportion of false positive (FP) rates. The summary finding of predictive accuracy or area under the curve (AUC) was .83 ( p = .001), with a TP rate of .81 and a FP rate of .21. These data suggest a screening instrument with acceptable psychometric characteristics.</p><p><strong>Implications for case management practice: </strong>For patients of Primary Care Clinics, Mental Health Clinics, and/or Behavioral Health Providers, the HCS is an efficient way to screen all new patients, quickly identifying those who need additional case management assessment and/or assist","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"81-89"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://www.ncbi.nlm.nih.gov/pmc/articles/PMC12806157/pdf/","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145439535","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"OA","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000853
Richard Southee, Johanna Jorgenson, Cindi SturtzSreetharan
{"title":"Thematic Analysis of Informal Case Management Skill Building Necessary to Navigate the Homeless Services System.","authors":"Richard Southee, Johanna Jorgenson, Cindi SturtzSreetharan","doi":"10.1097/NCM.0000000000000853","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000853","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"101-107"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020178","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000852
Hussein M Tahan
{"title":"Legal, Ethical, and Policy Implications for Professional Case Managers Operating in Areas of War, Conflict, and Disaster.","authors":"Hussein M Tahan","doi":"10.1097/NCM.0000000000000852","DOIUrl":"10.1097/NCM.0000000000000852","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"97-100"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145709997","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000859
{"title":"A Qualitative Analysis of Shift Handoff Communication Practices Among Tele-ICU Clnicians.","authors":"","doi":"10.1097/NCM.0000000000000859","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000859","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"E4"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020112","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000843
Harriet Sono
Purpose of study: This study aimed to assess the effectiveness of postdischarge follow-up calls and patient education in reducing 30-day readmission rates for congestive heart failure (CHF) patients aged 60 and older. CHF is a common and debilitating condition, especially in older adults, leading to poor health outcomes and rising health care costs. As the number of CHF patients is projected to exceed 8 million by 2030, managing high readmission rates remains a major challenge in health care.
Primary practice settings: The study took place in the cardiovascular unit of a hospital, focusing on patients who had recently been discharged following a CHF-related hospitalization.
Methodology and sample: A quantitative design was used, with 12 CHF patients participating in the study. Participants received educational materials about managing their health, adhering to medications, and scheduling follow-up appointments. They also received follow-up calls to monitor progress and offer support. Data were collected before and after the intervention, and statistical analyses were performed to compare 30-day readmission rates between the two groups.
Results: The results indicated no statistically significant difference in readmission rates between the pre- and postintervention groups (p = .138). This lack of significance may be attributed to the small sample size or the limited effectiveness of the intervention.
Implications for case management practice: The study suggests that postdischarge follow-up calls and patient education alone may not be sufficient to reduce readmissions. Case management should focus on more comprehensive interventions, improved care coordination, and exploring alternative models of care, such as community-based or integrated care teams. Further research is needed to identify more effective strategies to address CHF readmissions.
{"title":"Reducing Readmission Rates in Heart Failure Patients Aged 60 and Older Through Education and Follow-Up Calls.","authors":"Harriet Sono","doi":"10.1097/NCM.0000000000000843","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000843","url":null,"abstract":"<p><strong>Purpose of study: </strong>This study aimed to assess the effectiveness of postdischarge follow-up calls and patient education in reducing 30-day readmission rates for congestive heart failure (CHF) patients aged 60 and older. CHF is a common and debilitating condition, especially in older adults, leading to poor health outcomes and rising health care costs. As the number of CHF patients is projected to exceed 8 million by 2030, managing high readmission rates remains a major challenge in health care.</p><p><strong>Primary practice settings: </strong>The study took place in the cardiovascular unit of a hospital, focusing on patients who had recently been discharged following a CHF-related hospitalization.</p><p><strong>Methodology and sample: </strong>A quantitative design was used, with 12 CHF patients participating in the study. Participants received educational materials about managing their health, adhering to medications, and scheduling follow-up appointments. They also received follow-up calls to monitor progress and offer support. Data were collected before and after the intervention, and statistical analyses were performed to compare 30-day readmission rates between the two groups.</p><p><strong>Results: </strong>The results indicated no statistically significant difference in readmission rates between the pre- and postintervention groups (p = .138). This lack of significance may be attributed to the small sample size or the limited effectiveness of the intervention.</p><p><strong>Implications for case management practice: </strong>The study suggests that postdischarge follow-up calls and patient education alone may not be sufficient to reduce readmissions. Case management should focus on more comprehensive interventions, improved care coordination, and exploring alternative models of care, such as community-based or integrated care teams. Further research is needed to identify more effective strategies to address CHF readmissions.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"31 2","pages":"57-68"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"146020171","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000850
Janet Coulter
{"title":"Building Tomorrow Through Case Management Excellence: Celebrating Vision, Innovation, and Leadership.","authors":"Janet Coulter","doi":"10.1097/NCM.0000000000000850","DOIUrl":"10.1097/NCM.0000000000000850","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"90-91"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145543227","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2026-03-01Epub Date: 2026-01-15DOI: 10.1097/NCM.0000000000000849
Patricia Nunez, R Keith Franklin
{"title":"Advocacy in a Time of Divisive Discourse.","authors":"Patricia Nunez, R Keith Franklin","doi":"10.1097/NCM.0000000000000849","DOIUrl":"10.1097/NCM.0000000000000849","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"94-96"},"PeriodicalIF":0.9,"publicationDate":"2026-03-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"145439557","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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