Pub Date : 2025-09-01Epub Date: 2025-07-15DOI: 10.1097/NCM.0000000000000824
{"title":"Roles, Training, and Qualifications of Case Managers at Community Integrated Service Centers in Taiwan.","authors":"","doi":"10.1097/NCM.0000000000000824","DOIUrl":"10.1097/NCM.0000000000000824","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"30 5","pages":"E14"},"PeriodicalIF":0.9,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144660623","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose of study: This study explored the roles, training, and qualifications of case managers in level A of Taiwan's long-term care (LTC) system, established within the Ten-Year LTC Plan 2.0, to identify their challenges and provide recommendations for enhancing their performance.
Primary practice setting: This study focuses on community integrated service centers in Taiwan, which serve as key hubs for delivering LTC services to Taiwan's aging population.
Methodology and sample: A narrative review approach was implemented, with an extensive analysis of the literature in terms of the functions and training requirements of and the professional challenges faced by case managers in the LTC sector. This review included articles published between 2016 and 2024 in both English and Chinese.
Results: Case managers play a key role in linking LTC resources and coordinating care for older clients. However, they often face major challenges, including a high caseload, inadequate training opportunities, and a desire to quit, which adversely affect service quality and outcomes.
{"title":"Roles, Training, and Qualifications of Case Managers at Community Integrated Service Centers in Taiwan: A Narrative Review.","authors":"Ya-Wen Kuo, Wen-Li Hou, Jiann-Der Lee, Ching-Min Chen","doi":"10.1097/NCM.0000000000000791","DOIUrl":"10.1097/NCM.0000000000000791","url":null,"abstract":"<p><strong>Purpose of study: </strong>This study explored the roles, training, and qualifications of case managers in level A of Taiwan's long-term care (LTC) system, established within the Ten-Year LTC Plan 2.0, to identify their challenges and provide recommendations for enhancing their performance.</p><p><strong>Primary practice setting: </strong>This study focuses on community integrated service centers in Taiwan, which serve as key hubs for delivering LTC services to Taiwan's aging population.</p><p><strong>Methodology and sample: </strong>A narrative review approach was implemented, with an extensive analysis of the literature in terms of the functions and training requirements of and the professional challenges faced by case managers in the LTC sector. This review included articles published between 2016 and 2024 in both English and Chinese.</p><p><strong>Results: </strong>Case managers play a key role in linking LTC resources and coordinating care for older clients. However, they often face major challenges, including a high caseload, inadequate training opportunities, and a desire to quit, which adversely affect service quality and outcomes.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"207-217"},"PeriodicalIF":0.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"143442374","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-15DOI: 10.1097/NCM.0000000000000814
Heaven Provo, Lisa Simmons-Fields, Ellen Fink-Samnick
Professional case managers (PCMs) play pivotal roles in the evolution of primary care as highlighted by the paper "Preparing for New Primary Care Models: The Role of Professional Case Management." PCMs are influential in value-based primary care and are important members of interprofessional teams striving to achieve key care outcomes such as those emphasized in the Making Care Primary Model.
专业病例管理人员(PCMs)在初级保健的发展中发挥着关键作用,正如论文“为新的初级保健模式做准备:专业病例管理的作用”所强调的那样。pcm在以价值为基础的初级保健中具有影响力,并且是跨专业团队的重要成员,努力实现关键的护理成果,例如在Making care primary Model中强调的那些成果。
{"title":"Interprofessional Partnership as a Pillar of Value-Based Care Delivery: Commentary on \"Preparing for New Primary Care Models: The Role of Professional Case Management\".","authors":"Heaven Provo, Lisa Simmons-Fields, Ellen Fink-Samnick","doi":"10.1097/NCM.0000000000000814","DOIUrl":"10.1097/NCM.0000000000000814","url":null,"abstract":"<p><p>Professional case managers (PCMs) play pivotal roles in the evolution of primary care as highlighted by the paper \"Preparing for New Primary Care Models: The Role of Professional Case Management.\" PCMs are influential in value-based primary care and are important members of interprofessional teams striving to achieve key care outcomes such as those emphasized in the Making Care Primary Model.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"190-193"},"PeriodicalIF":0.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144041505","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-15DOI: 10.1097/NCM.0000000000000820
Lynn S Muller
{"title":"Law and Ethics: A Complex Relationship.","authors":"Lynn S Muller","doi":"10.1097/NCM.0000000000000820","DOIUrl":"10.1097/NCM.0000000000000820","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"30 5","pages":"227-228"},"PeriodicalIF":0.9,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144660621","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-15DOI: 10.1097/NCM.0000000000000821
Patricia Patty Nunez
{"title":"Self-Advocacy and Access: Goals for Case Managers and Disability Managers.","authors":"Patricia Patty Nunez","doi":"10.1097/NCM.0000000000000821","DOIUrl":"10.1097/NCM.0000000000000821","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"30 5","pages":"224-226"},"PeriodicalIF":0.9,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144660624","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-09-01Epub Date: 2025-07-15DOI: 10.1097/NCM.0000000000000811
Ellen Fink-Samnick
Case management's interdisciplinary workforce is among the profession's superpowers. Use of the interprofessional team is intrinsic to workforce success, especially in demonstrating positive clinical, fiscal, and operational outcomes. However ongoing challenges within the industry contribute to case management's superpower being often viewed as its kryptonite. Amid the solid foundation imposed by standards of practice, research, and interprofessional education to validate the importance of interprofessional collaboration, what must happen for case managers across disciplines to stand together rather than siloed and apart?
{"title":"Is Case Management's Interprofessional Power Also Its Kryptonite?","authors":"Ellen Fink-Samnick","doi":"10.1097/NCM.0000000000000811","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000811","url":null,"abstract":"<p><p>Case management's interdisciplinary workforce is among the profession's superpowers. Use of the interprofessional team is intrinsic to workforce success, especially in demonstrating positive clinical, fiscal, and operational outcomes. However ongoing challenges within the industry contribute to case management's superpower being often viewed as its kryptonite. Amid the solid foundation imposed by standards of practice, research, and interprofessional education to validate the importance of interprofessional collaboration, what must happen for case managers across disciplines to stand together rather than siloed and apart?</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"30 5","pages":"187-189"},"PeriodicalIF":0.8,"publicationDate":"2025-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144660620","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-07-01Epub Date: 2025-05-29DOI: 10.1097/NCM.0000000000000808
Lynn S Muller
{"title":"Contracts Revisited.","authors":"Lynn S Muller","doi":"10.1097/NCM.0000000000000808","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000808","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"30 4","pages":"177-180"},"PeriodicalIF":0.8,"publicationDate":"2025-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144188217","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-07-01Epub Date: 2024-10-17DOI: 10.1097/NCM.0000000000000774
Stephanie Hart, Christine Lysaght, Ryan Wedge
Purpose: Effective interprofessional (IP) collaboration is essential for managing complex patient cases. Collaborative clinical reasoning (CCR) is an approach where IP teams collectively analyze and address complex clinical cases, facilitating a shared understanding of patient management. While simulation and case-based learning are established methods for fostering IP collaboration, the process by which students develop a shared mental model for patient management after a simulated home visit and how this approach promotes the development of IP competencies is unknown. Understanding this process is critical for advancing IP competences that are fundamental to case management practice. The purpose of this study was to explore students' perceptions of the CCR processes used to develop an integrated care plan following a simulated home visit.
Primary practice settings: Home care and community-based practice settings.
Methodology and sample: A qualitative descriptive approach was employed to explore PT and nursing student teams' perceptions of the CCR processes used to develop an integrated care plan following a simulated home visit. Written responses to five reflection questions were analyzed using conventional content analysis among n = 87 physical therapy and nursing students.
Results: There were three overarching themes: clarifying roles; developing a mutual approach; embracing shared values. Students' perceptions reflected skills needed to develop IP competencies including CCR. More research is needed to explore how student teams resolve disputes and use interdisciplinary knowledge in the process of CCR.
Implications for case management practice: Findings highlight the importance of IP collaboration in clinical case management, emphasizing the need for case managers to facilitate clear role clarification, mutual approaches, and shared values among IP teams to enhance integrated care planning and improve patient outcomes. These insights can inform training and development programs for case managers on IP teams, promoting the adoption of CCR in practice.
目的:有效的跨专业(IP)协作对于管理复杂的患者病例至关重要。协作式临床推理(CCR)是一种 IP 团队集体分析和处理复杂临床病例的方法,有助于对患者管理达成共识。虽然模拟和基于病例的学习是促进 IP 协作的成熟方法,但学生在模拟家访后形成患者管理的共同心理模型的过程以及这种方法如何促进 IP 能力的发展尚不清楚。了解这一过程对于提高作为病例管理实践基础的 IP 能力至关重要。本研究旨在探讨学生对模拟家访后制定综合护理计划所使用的 CCR 流程的看法:主要实践环境:家庭护理和社区实践环境:采用定性描述的方法来探讨 PT 和护理学生团队对模拟家访后用于制定综合护理计划的 CCR 流程的看法。采用传统的内容分析法对 n = 87 名理疗和护理专业学生对五个反思问题的书面回答进行了分析:结果:有三大主题:明确角色;制定共同方法;接受共同价值观。学生的看法反映了培养 IP 能力(包括 CCR)所需的技能。需要开展更多研究,探索学生团队如何解决争议,以及在 CCR 过程中如何使用跨学科知识:研究结果强调了临床病例管理中跨学科合作的重要性,强调病例管理者需要促进跨学科团队之间明确角色、相互方法和共同价值观,以加强综合护理规划和改善患者预后。这些见解可以为 IP 团队中的病例管理人员的培训和发展计划提供参考,促进 CCR 在实践中的应用。
{"title":"Development of Interprofessional Competencies Through the Process of Collaborative Clinical Reasoning: A Qualitative Study.","authors":"Stephanie Hart, Christine Lysaght, Ryan Wedge","doi":"10.1097/NCM.0000000000000774","DOIUrl":"10.1097/NCM.0000000000000774","url":null,"abstract":"<p><strong>Purpose: </strong>Effective interprofessional (IP) collaboration is essential for managing complex patient cases. Collaborative clinical reasoning (CCR) is an approach where IP teams collectively analyze and address complex clinical cases, facilitating a shared understanding of patient management. While simulation and case-based learning are established methods for fostering IP collaboration, the process by which students develop a shared mental model for patient management after a simulated home visit and how this approach promotes the development of IP competencies is unknown. Understanding this process is critical for advancing IP competences that are fundamental to case management practice. The purpose of this study was to explore students' perceptions of the CCR processes used to develop an integrated care plan following a simulated home visit.</p><p><strong>Primary practice settings: </strong>Home care and community-based practice settings.</p><p><strong>Methodology and sample: </strong>A qualitative descriptive approach was employed to explore PT and nursing student teams' perceptions of the CCR processes used to develop an integrated care plan following a simulated home visit. Written responses to five reflection questions were analyzed using conventional content analysis among n = 87 physical therapy and nursing students.</p><p><strong>Results: </strong>There were three overarching themes: clarifying roles; developing a mutual approach; embracing shared values. Students' perceptions reflected skills needed to develop IP competencies including CCR. More research is needed to explore how student teams resolve disputes and use interdisciplinary knowledge in the process of CCR.</p><p><strong>Implications for case management practice: </strong>Findings highlight the importance of IP collaboration in clinical case management, emphasizing the need for case managers to facilitate clear role clarification, mutual approaches, and shared values among IP teams to enhance integrated care planning and improve patient outcomes. These insights can inform training and development programs for case managers on IP teams, promoting the adoption of CCR in practice.</p>","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":" ","pages":"146-153"},"PeriodicalIF":0.8,"publicationDate":"2025-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"142477203","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2025-07-01Epub Date: 2025-05-29DOI: 10.1097/NCM.0000000000000815
{"title":"Development of Interprofessional Competencies Through the Process of Collaborative Clinical Reasoning.","authors":"","doi":"10.1097/NCM.0000000000000815","DOIUrl":"https://doi.org/10.1097/NCM.0000000000000815","url":null,"abstract":"","PeriodicalId":45015,"journal":{"name":"Professional Case Management","volume":"30 4","pages":"E12"},"PeriodicalIF":0.8,"publicationDate":"2025-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"144188219","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}