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Exploring flexible working practices and the digital divide in a post-lockdown era 探索后封闭时代的灵活工作方式和数字鸿沟
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2024-02-09 DOI: 10.1108/ejmbe-08-2023-0247
L. Soga, Yemisi Bolade-Ogunfodun, Anna De Amicis
PurposeThis paper explores flexible working practices (FWPs) and takes a critical view that argues a need to consider not only access to digital technological resources but also the vast array of factors that constrain one’s ability to use technology for its intended benefits, as constituting the digital divide post-COVID-19 lockdown.Design/methodology/approachUsing a critical evaluation of the extant literature, we engage in a conceptual undertaking to develop theoretical propositions that form the basis for future empirical undertakings. To theoretically ground the arguments raised, we deploy the ontological lens of actor-network theory to illuminate the socio-technical dimensions of the digital divide in light of FWPs.FindingsSince the COVID-19 pandemic, the need to adopt socially distanced work practices has become a reality for many organisations. We find that the adoption of FWPs, enabled by digital technologies, simultaneously signals hidden inequalities. We also develop a conceptual framework which depicts user responses in different technology environments that can either be limiting or enabling for individuals’ work productivity.Originality/valueWith regards to the digital divide, attention has often focused on access to digital technologies, as the term “digital divide” portrays. The implication is that the array of factors and resources that individuals are heterogeneously networked to, which also constitute the digital divide, is often taken for granted. We take a different ontological view that brings to the fore other factors at play within an individual’s network of relations.
目的本文探讨了灵活的工作方式(FWPs),并以批判性的视角认为,不仅需要考虑获取数字技术资源的问题,还需要考虑制约人们利用技术实现其预期利益的大量因素,这些因素构成了 COVID-19 封锁后的数字鸿沟。为了从理论上支持所提出的论点,我们采用了行为者网络理论的本体论视角,从 FWPs 的角度阐明了数字鸿沟的社会技术层面。研究结果自 COVID-19 大流行以来,采用社会距离工作方法的需求已成为许多组织的现实。我们发现,在数字技术的推动下,采用 FWPs 同时也是隐藏的不平等的信号。我们还建立了一个概念框架,描述了用户在不同技术环境中的反应,这些反应可能会限制个人的工作效率,也可能会提高个人的工作效率。原创性/价值关于数字鸿沟,人们的注意力往往集中在数字技术的获取上,正如 "数字鸿沟 "一词所描述的那样。这意味着,个人异质联网的一系列因素和资源也构成了数字鸿沟,但这些因素和资源往往被视为理所当然。我们采取了一种不同的本体论观点,将个人关系网络中起作用的其他因素凸显出来。
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引用次数: 0
Exploring flexible working practices and the digital divide in a post-lockdown era 探索后封闭时代的灵活工作方式和数字鸿沟
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2024-02-09 DOI: 10.1108/ejmbe-08-2023-0247
L. Soga, Yemisi Bolade-Ogunfodun, Anna De Amicis
PurposeThis paper explores flexible working practices (FWPs) and takes a critical view that argues a need to consider not only access to digital technological resources but also the vast array of factors that constrain one’s ability to use technology for its intended benefits, as constituting the digital divide post-COVID-19 lockdown.Design/methodology/approachUsing a critical evaluation of the extant literature, we engage in a conceptual undertaking to develop theoretical propositions that form the basis for future empirical undertakings. To theoretically ground the arguments raised, we deploy the ontological lens of actor-network theory to illuminate the socio-technical dimensions of the digital divide in light of FWPs.FindingsSince the COVID-19 pandemic, the need to adopt socially distanced work practices has become a reality for many organisations. We find that the adoption of FWPs, enabled by digital technologies, simultaneously signals hidden inequalities. We also develop a conceptual framework which depicts user responses in different technology environments that can either be limiting or enabling for individuals’ work productivity.Originality/valueWith regards to the digital divide, attention has often focused on access to digital technologies, as the term “digital divide” portrays. The implication is that the array of factors and resources that individuals are heterogeneously networked to, which also constitute the digital divide, is often taken for granted. We take a different ontological view that brings to the fore other factors at play within an individual’s network of relations.
目的本文探讨了灵活的工作方式(FWPs),并以批判性的视角认为,不仅需要考虑获取数字技术资源的问题,还需要考虑制约人们利用技术实现其预期利益的大量因素,这些因素构成了 COVID-19 封锁后的数字鸿沟。为了从理论上支持所提出的论点,我们采用了行为者网络理论的本体论视角,从 FWPs 的角度阐明了数字鸿沟的社会技术层面。研究结果自 COVID-19 大流行以来,采用社会距离工作方法的需求已成为许多组织的现实。我们发现,在数字技术的推动下,采用 FWPs 同时也是隐藏的不平等的信号。我们还建立了一个概念框架,描述了用户在不同技术环境中的反应,这些反应可能会限制个人的工作效率,也可能会提高个人的工作效率。原创性/价值关于数字鸿沟,人们的注意力往往集中在数字技术的获取上,正如 "数字鸿沟 "一词所描述的那样。这意味着,个人异质联网的一系列因素和资源也构成了数字鸿沟,但这些因素和资源往往被视为理所当然。我们采取了一种不同的本体论观点,将个人关系网络中起作用的其他因素凸显出来。
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引用次数: 0
Lack of resilience after COVID-19: the role of family firm heterogeneity and behavior. fsQCA versus regression COVID-19 之后缺乏恢复力:家族企业异质性和行为的作用。
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2024-02-09 DOI: 10.1108/ejmbe-05-2023-0140
M. Iborra, José Fernando López-Muñoz, Vicente Safón
PurposeThis study analyzes antecedents explaining the lack of resilience in family-owned firms. Our model suggests that family-owned firms’ strategic behaviors and heterogeneity explain a particular crisis outcome: a lack of recovery.Design/methodology/approachOur evidence is based on a sample of 842 European family-owned firms. We complement regression analysis results with fuzzy-set qualitative comparative analysis (fsQCA).FindingsOur results show that lack of resilience is relevant. In fact, in our sample, 60% of family firms (FFs) failed to recover their sales. This evidence supports the role played by exploitation and exploration behavior as well as family heterogeneity in explaining the lack of recovery.Research limitations/implicationsOur results may offer guidance to practitioners and policymakers on the pathways that explain the lack of resilience.Practical implicationsAlthough it is unlikely that an external crisis such as COVID-19 will occur again to the same extent, other threatening events may occur and impact FFs. Understanding how FFs can avoid non-recovery is crucial: it can inform managers on how to deal with stressful events and provide guidance to economic authorities on how to help FFs around the world avoid non-recovery, which affects the economy.Originality/valueFirst, the study contributes to FF research by offering a theoretical explanation for the different effects of FF attributes on non-recovery in the context of a global crisis. Second, it contributes to the literature on organizational resilience by examining explorative and exploitative behaviors as antecedents of FF non-recovery. Third, we show the usefulness of combining fsQCA and regression analysis to understand complex phenomena.
目的本研究分析了解释家族企业缺乏复原力的前因。我们的模型表明,家族企业的战略行为和异质性可以解释特定的危机结果:缺乏恢复能力。我们用模糊集定性比较分析(fsQCA)对回归分析结果进行了补充。事实上,在我们的样本中,60% 的家族企业(FFs)未能收回其销售额。研究局限/启示我们的研究结果可为从业人员和政策制定者提供指导,帮助他们了解缺乏恢复力的原因。实际意义虽然像 COVID-19 这样的外部危机不太可能再次发生,但其他威胁性事件可能会发生并影响 FF。了解 FF 如何避免无法恢复至关重要:它可以为管理者提供如何应对压力事件的信息,并为经济当局提供指导,帮助世界各地的 FF 避免无法恢复,从而影响经济。原创性/价值首先,这项研究为 FF 研究做出了贡献,从理论上解释了全球危机背景下 FF 属性对无法恢复的不同影响。其次,本研究将探索行为和剥削行为视为 FF 无法恢复的前因,从而为有关组织复原力的文献做出了贡献。第三,我们展示了将 FsQCA 和回归分析相结合来理解复杂现象的实用性。
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引用次数: 0
Lack of resilience after COVID-19: the role of family firm heterogeneity and behavior. fsQCA versus regression COVID-19 之后缺乏恢复力:家族企业异质性和行为的作用。
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2024-02-09 DOI: 10.1108/ejmbe-05-2023-0140
M. Iborra, José Fernando López-Muñoz, Vicente Safón
PurposeThis study analyzes antecedents explaining the lack of resilience in family-owned firms. Our model suggests that family-owned firms’ strategic behaviors and heterogeneity explain a particular crisis outcome: a lack of recovery.Design/methodology/approachOur evidence is based on a sample of 842 European family-owned firms. We complement regression analysis results with fuzzy-set qualitative comparative analysis (fsQCA).FindingsOur results show that lack of resilience is relevant. In fact, in our sample, 60% of family firms (FFs) failed to recover their sales. This evidence supports the role played by exploitation and exploration behavior as well as family heterogeneity in explaining the lack of recovery.Research limitations/implicationsOur results may offer guidance to practitioners and policymakers on the pathways that explain the lack of resilience.Practical implicationsAlthough it is unlikely that an external crisis such as COVID-19 will occur again to the same extent, other threatening events may occur and impact FFs. Understanding how FFs can avoid non-recovery is crucial: it can inform managers on how to deal with stressful events and provide guidance to economic authorities on how to help FFs around the world avoid non-recovery, which affects the economy.Originality/valueFirst, the study contributes to FF research by offering a theoretical explanation for the different effects of FF attributes on non-recovery in the context of a global crisis. Second, it contributes to the literature on organizational resilience by examining explorative and exploitative behaviors as antecedents of FF non-recovery. Third, we show the usefulness of combining fsQCA and regression analysis to understand complex phenomena.
目的本研究分析了解释家族企业缺乏复原力的前因。我们的模型表明,家族企业的战略行为和异质性可以解释特定的危机结果:缺乏恢复能力。我们用模糊集定性比较分析(fsQCA)对回归分析结果进行了补充。事实上,在我们的样本中,60% 的家族企业(FFs)未能收回其销售额。研究局限/启示我们的研究结果可为从业人员和政策制定者提供指导,帮助他们了解缺乏恢复力的原因。实际意义虽然像 COVID-19 这样的外部危机不太可能再次发生,但其他威胁性事件可能会发生并影响 FF。了解 FF 如何避免无法恢复至关重要:它可以为管理者提供如何应对压力事件的信息,并为经济当局提供指导,帮助世界各地的 FF 避免无法恢复,从而影响经济。原创性/价值首先,这项研究为 FF 研究做出了贡献,从理论上解释了全球危机背景下 FF 属性对无法恢复的不同影响。其次,本研究将探索行为和剥削行为视为 FF 无法恢复的前因,从而为有关组织复原力的文献做出了贡献。第三,我们展示了将 FsQCA 和回归分析相结合来理解复杂现象的实用性。
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引用次数: 0
Social media impact on international sports events related to the brand Spain: a comparison between inner versus outside events 社交媒体对与西班牙品牌有关的国际体育赛事的影响:内部赛事与外部赛事的比较
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2024-02-01 DOI: 10.1108/ejmbe-06-2023-0171
Inés Küster Boluda, Natalia Vila-Lopez, Elisabet Mora, Javier Casanoves-Boix

Purpose

This study analyzes the impact of sports social media on a country regarding three international events connected to the brand Spain. It examines (1) the use and importance of various social media platforms in sports events and (2) identifies the countries generating the most social media content.

Design/methodology/approach

A total of 1,711,084 posts were collected for analysis, focusing on FIFA World Cup Qatar 2022, XLI Marathon Valencia Trinidad Alfonso 2022 and Davis Cup 2022, with a particular emphasis on the Spain brand. Through Atribus, diverse social media data were recovered and analyzed. Later, we recommended employing various metrics and ANOVAs to address the research questions. Additionally, we conducted a sentiment analysis.

Findings

The results show differences between (1) the use and relevance of social network platforms and events and (2) the content generated by different countries. The practical implications offer valuable insights for sports event organizers, destination managers and other stakeholders. The research implications suggest potential avenues for future research based on the observed patterns and behaviors in social media posts related to sports events and Brand Spain.

Originality/value

(1) Some papers have studied the role of sports events’ social media, ignoring the comparison among different social media platforms; (2) usually, previous literature has focused on a single event or sport and (3) although there is considerable research related to the strategic and operational Inés Küster Boluda Inés Küster Boluda role of social media, there is less systematic analysis related to the extent sports events use social media in general and in specific social media platforms and virtually nonexistent studies that employ index measurements.

研究目的

本研究擬分析就三個與西班牙品牌有關的國際體育賽事而言,體育社交媒體對一個國家的影響。俱體而言,本研究擬探討: (一) 、各體育賽事社交媒體平台的使用和其重要性,以及 (二) 、是哪些國家生成最多的社交媒體內容。

研究設計/方法/理念

研究人員收集共計1,711,084帖子以便進行分析;其焦點放在2022年卡塔爾世界盃 (即2022年國際足聯世界盃) ,2022年特尼利尼達阿方索馬拉松賽-瓦倫西亞 (XLI Marathon Valencia Trinidad Alfonso 2022) 和2022年台維斯盃;研究人員特別把重點放在西班牙品牌上。研究人員透過 Atribus 重新取得多種多樣的社交媒體數據,然後進行分析。之後,研究人員建議使用不同的度量和方差分析去處理各研究問題,以及進行了情感分析。

研究結果

研究結果顯示了以下兩者之差異:(一) 、社交網絡平台和比賽項目的使用和關聯,以及 (二) 、不同國家生成的內容。從這個研究發現,體育賽事的籌辦者、目的地管理人員和其它利益相關者,均會獲得寶貴的實務啟示;至於就未來學術研究的路向而言,學者和研究人員或許可觀察關於體育賽事和西班牙品牌的社交媒體帖子裡顯示的模式和行為,從而找到合適的研究路徑。

研究的原創性

本研究有以下的貢獻:(一) 、從前的研究多只探討關於體育賽事的社交媒體所扮演的角色,而忽略了要比較不同社交媒體平台的需要;(二) 、過去的文獻通常聚焦於單一的賽事或運動上;以及 (三) 、雖然探討關於社交媒體在戰略上和在操作上所扮演的角色的研究為數不少,但甚少研究、就體育賽事大體使用社交媒體的程度,或使用特定的社交媒體平台的程度進行分析和探討。再者,幾乎沒有學者或研究人員在有關的研究上使用指標測量法;就此三點而言,本研究可說填補了有關的研究空白。

PurposeThis study analyzes the impact of sports social media on a country regarding three international events connected to the brand Spain. It examines(1) the use and importance of various social media platforms in sports events and (2) identifies the countries generating the most social media content.Design/methodology/approachA total of 1,711,084 posts were collected for analysis, focusing on FIFA World Cup Qatar 2022, XLI Marathon ValenciaTrinidad Alfonso 2022 and Davis Cup 2022, with a particular emphasis on the Spain brand. Through Atribus, diverse social media data were recovered andanalyzed. Later, we recommended employing various metrics and ANOVAs to address the research questions. Additionally, we conducted a sentimentanalysis.FindingsThe results show differences between (1) the use and relevance of social network platforms and events and (2) the content generated bydifferent countries. The practical implications offer valuable insights for sports event organizers, destination managers and other stakeholders.The research implications suggest potential avenues for future research based on the observed patterns and behaviors in social media posts related tosports events and Brand Spain.Originality/value(1) Some papers have studied the role of sports events’ social media, ignoring thecomparison among different social media platforms; (2) usually, previous literature has focused on a single event or sport and (3) although there isconsiderable research related to the strategic and operational Inés Küster Boluda Inés Küster Boluda role of social media, there is less systematicanalysis related to the extent sports events use social media in general and in specific social media platforms and virtually nonexistent studies thatemploy index measurements.研究目的本研究擬分析就三個與西班牙品牌有關的國際體育賽事而言,體育社交媒體對一個國家的影響。俱體而言,本研究擬探討: (一) 、各體育賽事社交媒體平台的使用和其重要性,以及 (二) 、是哪些國家生成最多的社交媒體內容。研究設計/方法/理念研究人員收集共計1,711,084帖子以便進行分析;其焦點放在2022年卡塔爾世界盃 (即2022年國際足聯世界盃) ,2022年特尼利尼達阿方索馬拉松賽-瓦倫西亞 (XLI Marathon Valencia TrinidadAlfonso 2022) 和2022年台維斯盃;研究人員特別把重點放在西班牙品牌上。研究人員透過 Atribus 重新取得多種多樣的社交媒體數據,然後進行分析。之後,研究人員建議使用不同的度量和方差分析去處理各研究問題,以及進行了情感分析。研究結果研究結果顯示了以下兩者之差異:(一) 、社交網絡平台和比賽項目的使用和關聯,以及 (二) 、不同國家生成的內容。從這個研究發現,體育賽事的籌辦者、目的地管理人員和其它利益相關者,均會獲得寶貴的實務啟示;至於就未來學術研究的路向而言,學者和研究人員或許可觀察關於體育賽事和西班牙品牌的社交媒體帖子裡顯示的模式和行為,從而找到合適的研究路徑。研究的原創性本研究有以下的貢獻:(一) 、從前的研究多只探討關於體育賽事的社交媒體所扮演的角色,而忽略了要比較不同社交媒體平台的需要;(二) 、過去的文獻通常聚焦於單一的賽事或運動上;以及 (三) 、雖然探討關於社交媒體在戰略上和在操作上所扮演的角色的研究為數不少,但甚少研究、就體育賽事大體使用社交媒體的程度,或使用特定的社交媒體平台的程度進行分析和探討。再者,幾乎沒有學者或研究人員在有關的研究上使用指標測量法;就此三點而言,本研究可說填補了有關的研究空白。
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引用次数: 0
Simultaneous consideration of consumer preferences and seller revenue as a smart retail sales and management strategy 同时考虑消费者偏好和销售商收入是一种明智的零售销售和管理策略
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2024-01-09 DOI: 10.1108/ejmbe-04-2022-0105
Sina Ahmadi Kaliji, Seyed Mojtaba Mojaverian, Hamid Amirnejad, Maurizio Canavari

Purpose

The authors propose a dairy bundle, integrating strategies to jointly maximise producer revenue and consumer utility according to the latter's preferences.

Design/methodology/approach

An algorithm based on a nested logit model identifies the bundle maximising producer revenue based on factors affecting consumer purchase behaviour. The data are drawn from a mall-intercept survey administered in Iran, with consumers stating a hypothetical choice among a comprehensive set of dairy products.

Findings

Demographic characteristics and marketing mix elements significantly affect consumers' preferences. An algorithm based on the estimated dissimilarity parameter determines the best bundle of dairy products, simultaneously obtaining the highest utility and the highest expected revenue.

Originality/value

Consumer preference and maximum producer or retail seller income are considered simultaneously. The bundling promotion strategy is widely used for food offerings and fresh foods and can be extended to other products.

研究目的

我們擬根據消費者偏好,提出一個整合了多個策略的捆綁包,以使生產製作者得到最高的收入和最佳的消費者效用。

研究設計/方法/理念

研究人員根據巢式Logit 模型的演算法確認了一個捆綁包,以使生產製作者能得到最高的收入,而這均建基於會影響消費者購買行為的各個因素。有關的數據取自於伊朗的商場內進行的攔截調查,而回應的消費者須假想他們從一整套乳製品中選擇他們會購買的產品。

研究結果

研究結果顯示,人口特徵和市場營銷組合元素均會顯著地影響消費者的偏好,一個基於估算的相異性參數而建立的演算法可確認最佳的乳製品捆綁包,這演算法同時也可取得最佳的裨益和最高的預期收入。

研究的原創性/價值

於本研究中,研究人員同時考慮消費者的偏好和生產製作者或零售賣家的最高收入。捆綁式的促銷策略在食物供品和新鮮食品方面被廣泛使用,這策略可擴展至其他產品。

關鍵詞

乳製品捆綁包、消費者偏好、最佳化演算法、巢式Logit 模型.

PurposeThe authors propose a dairy bundle, integrating strategies to jointly maximise producer revenue and consumer utility according to the latter'spreferences.Design/methodology/approachAn algorithm based on a nested logit model identifies the bundle maximising producer revenue based onfactors affecting consumer purchase behaviour. The data are drawn from a mall-intercept survey administered in Iran, with consumers stating ahypothetical choice among a comprehensive set of dairy products.FindingsDemographic characteristics and marketing mix elements significantlyaffect consumers' preferences. An algorithm based on the estimated dissimilarity parameter determines the best bundle of dairy products,simultaneously obtaining the highest utility and the highest expected revenue.Originality/valueConsumer preference and maximum producer or retailseller income are considered simultaneously. The bundling promotion strategy is widely used for food offerings and fresh foods and can be extended toother products.研究目的我們擬根據消費者偏好,提出一個整合了多個策略的捆綁包,以使生產製作者得到最高的收入和最佳的消費者效用。研究設計/方法/理念研究人員根據巢式Logit 模型的演算法確認了一個捆綁包,以使生產製作者能得到最高的收入,而這均建基於會影響消費者購買行為的各個因素。有關的數據取自於伊朗的商場內進行的攔截調查,而回應的消費者須假想他們從一整套乳製品中選擇他們會購買的產品。研究結果研究結果顯示,人口特徵和市場營銷組合元素均會顯著地影響消費者的偏好,一個基於估算的相異性參數而建立的演算法可確認最佳的乳製品捆綁包,這演算法同時也可取得最佳的裨益和最高的預期收入。研究的原創性/價值於本研究中,研究人員同時考慮消費者的偏好和生產製作者或零售賣家的最高收入。捆綁式的促銷策略在食物供品和新鮮食品方面被廣泛使用,這策略可擴展至其他產品。關鍵詞乳製品捆綁包、消費者偏好、最佳化演算法、巢式Logit 模型.
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引用次数: 0
Institutional pressures for sustainability: a triple bottom line approach 机构对可持续性的压力:三重底线法
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-26 DOI: 10.1108/ejmbe-07-2022-0241
Susana Pasamar, Mar Bornay-Barrachina, Rafael Morales-Sánchez

Purpose

This paper empirically addresses the effect of coercive, normative and mimetic pressures on sustainability results, focussing on the three dimensions of the triple bottom line approach: environmental, economic and social. The mediating role of compliance, analyser or proactive corporate strategies towards sustainability is also considered.

Design/methodology/approach

The hypotheses developed in this study were tested using data from a sample of private companies from two industries: manufacture of chemicals and chemical products, and manufacture of basic metals.

Findings

The results confirm the role played by institutional pressures for sustainability in explaining the involvement of organisations in economic, social and environmental aspects. The mediating effect of corporate strategy is also confirmed, although only for environmental aspects.

Originality/value

Research into sustainability development is evolving rapidly; however, few studies have explored its diffusion amongst organisations from a triple bottom line perspective by considering the role of different current external pressures, the corporate strategy and the diverse results.

研究目的

本研究擬對強制壓力、規範壓力和模仿壓力對可持續性成果的影響進行實證研究。研究的焦點放在三重底線法的三個層面上,即是環境層面、經濟層面和社會層面。研究人員亦探討尋求可持續性的承諾、分析儀和積極主動的公司戰略的中介作用。

研究方法

研究人員測試其建立的各項假設; 使用的數據取自兩個企業的私人公司的樣本,它們是製造化學品和化學產品的企業,以及製造基本金屬的企業。

研究結果

研究結果確認了尋求可持續性所帶來的制度壓力,在解說企業於經濟、社會和環境三方面的參與上所扮演的角色。研究結果亦確認了公司戰略的中介作用,唯這只見於環境的層面上。

研究的原創性

探討可持續性發展的學術研究發展迅速,唯當中較少從三個基本的角度去探討可持續性發展在組織內的傳播; 本研究考慮了目前各種外來壓力、公司戰略和不同的結果所扮演的角色,以彌補這研究差距。

PurposeThis paper empirically addresses the effect of coercive, normative and mimetic pressures on sustainability results, focussing on the threedimensions of the triple bottom line approach: environmental, economic and social. The mediating role of compliance, analyser or proactive corporatestrategies towards sustainability is also considered.Design/methodology/approachThe hypotheses developed in this study were tested using datafrom a sample of private companies from two industries: manufacture of chemicals and chemical products, and manufacture of basic metals.FindingsTheresults confirm the role played by institutional pressures for sustainability in explaining the involvement of organisations in economic, social andenvironmental aspects. The mediating effect of corporate strategy is also confirmed, although only for environmental aspects.Originality/valueResearch into sustainability development is evolving rapidly; however, few studies have explored its diffusion amongst organisations from atriple bottom line perspective by considering the role of different current external pressures, the corporate strategy and the diverse results.研究目的本研究擬對強制壓力、規範壓力和模仿壓力對可持續性成果的影響進行實證研究。研究的焦點放在三重底線法的三個層面上,即是環境層面、經濟層面和社會層面。研究人員亦探討尋求可持續性的承諾、分析儀和積極主動的公司戰略的中介作用。研究方法研究人員測試其建立的各項假設; 使用的數據取自兩個企業的私人公司的樣本,它們是製造化學品和化學產品的企業,以及製造基本金屬的企業。研究結果研究結果確認了尋求可持續性所帶來的制度壓力,在解說企業於經濟、社會和環境三方面的參與上所扮演的角色。研究結果亦確認了公司戰略的中介作用,唯這只見於環境的層面上。研究的原創性探討可持續性發展的學術研究發展迅速,唯當中較少從三個基本的角度去探討可持續性發展在組織內的傳播; 本研究考慮了目前各種外來壓力、公司戰略和不同的結果所扮演的角色,以彌補這研究差距。
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引用次数: 0
The effect of perceived corporate social responsibility on purchase intention in mobile commerce: mediating roles of trusting beliefs and satisfaction 移动商务中感知到的企业社会责任对购买意向的影响:信任信念和满意度的中介作用
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2023-12-20 DOI: 10.1108/ejmbe-12-2022-0382
Gulrukhsor Urinbaeva, Dilfuzakhon Khasanova, Christopher John Clugston

Purpose

Corporate social responsibility (CSR) activities of companies have been reported to generate favorable consumer attitudes towards the business, which in turn, encourages positive consumer behavior. But the application of this conclusion in the mobile commerce domain remains limited. Drawing on social exchange theory, the authors examined the mediating role of trusting beliefs and satisfaction in the relationship between CSR and purchase intention in mobile commerce.

Design/methodology/approach

Using nonprobability convenience sampling, the authors administered a cross-sectional survey with 314 students from Keimyung University in Korea. Initially, SPSS-Amos was utilized to run confirmatory factor analysis. The proposed hypotheses were tested using structural equation modeling.

Findings

This study showed that two components of trusting beliefs, namely benevolence and competence, had a positive effect on the association between CSR and the purchase intention on mobile shopping applications. This relationship was partially mediated by trusting beliefs. Further findings demonstrated that the impact of CSR on purchase intention was also partially mediated by satisfaction.

Originality/value

The authors' contribution includes extending the social exchange theory to the mobile commerce setting by establishing mechanisms that explain the ways CSR influences purchase intention in the mobile commerce framework. The authors integrated trusting beliefs and satisfaction in the CRS chain link with purchase intention. Additionally, the authors examined the individual effects of three trusting beliefs components. Based on the results, the authors proposed suggestions for the mobile shopping application business on the methods they can implement to boost the outcomes of their CSR activities.

研究目的

:過去的研究結果、均顯示公司的企業社會責任行為會產生對公司良好的消費者態度,而這消費者態度,則進而促進積極的消費行為; 唯這結論的應用、在移動商務的領域內仍是有限的。我們利用社會交換理論、探討了信任的信念和滿意在移動商務裡的企業社會責任與購買意圖之間的關係上的中介角色。

研究設計/方法/理念

:透過使用非機率便利抽樣的研究法,我們對來自南韓啟明大學314名學生進行了一個橫向調查研究。最初,我們使用結構方程模型 (SPSS-AMOS) 來進行驗證性因素分析。又用結構方程模型 (SEM) 來為提出的假設進行測試。

研究結果

:研究結果顯示,信任的信念的兩個組成部分,即仁愛和能力,均於移動購物應用上對企業社會責任與購買意圖之間的關聯有積極正面的影響。這關聯部分上為信任的信念所調節。研究結果更表明了企業社會責任對購買意圖的影響、亦是部分上為滿意所調節的。

研究的原創性/價值

:本研究的貢獻、包括藉著建立一個可解釋企業社會責任、如何在移動商務的框架裡影響購買意圖的機制,去把社會交換理論擴展至移動商務的環境。我們在企業社會責任與購買意圖一連串的關聯裡、融入了信任的信念和滿意。而且,我們探討了三個信任的信念的組成部分各自所帶來的影響。我們根據研究的結果,為移動購物應用之商業機構,建議有效的方法,去增強其企業社會責任行為的效果。

目的据报道,企业的社会责任(CSR)活动会使消费者对企业产生好感,进而鼓励积极的消费行为。但这一结论在移动商务领域的应用仍然有限。作者借鉴社会交换理论,研究了信任信念和满意度在移动商务中企业社会责任与购买意向之间的中介作用。设计/方法/途径作者采用非概率便利抽样法,对韩国启明大学的 314 名学生进行了横断面调查。最初,作者使用 SPSS-Amos 进行了确认性因素分析。研究结果表明,信任信念的两个组成部分,即 "仁慈 "和 "能力",对企业社会责任与移动购物应用程序购买意向之间的关联有积极影响。这种关系部分是由信任信念中介的。进一步的研究结果表明,企业社会责任对购买意向的影响也部分受到满意度的中介作用。原创性/价值作者的贡献包括将社会交换理论扩展到移动商务环境中,建立了在移动商务框架中解释企业社会责任如何影响购买意向的机制。作者将企业社会责任链中的信任信念和满意度与购买意向结合起来。此外,作者还研究了三种信任信念的单独影响。根据研究结果,作者为移动购物应用企业提出了建议,即他们可以采用哪些方法来提高企业社会责任活动的效果。研究目的:過去的研究結果、均顯示公司的企業社會責任行為會產生對公司良好的消費者態度、而這消費者態度、則進而促進積極的消費行為; 唯這結論的應用、在移動商務的領域內仍是有限的。 我們利用社會交換理論、探討了信任的信念和滿意在移動商務裡的企業社會責任與購買意圖之間的關係上的中介角色。研究設計/方法/理念:透過使用非機率便利抽樣的研究法,我們對來自南韓啟明大學314名學生進行了一個橫向調查研究。最初,我們使用結構方程模型 (spss-amos) 來進行驗證性因素分析。又用結構方程模型 (sem) 來為提出的假設進行測試。研究結果:研究結果顯示,信任的信念的兩個組成部分,即仁愛和能力,均於移動購物應用上對企業社會責任與購買意圖之間的關聯有積極正面的影響。這關聯部分上為信任的信念所調節。研究結果更表明了企業社會責任對購買意圖的影響、亦是部分上為滿意所調節的。研究的原創性/價值:我們根據研究的結果,為移動購物應用之商業機構,建議有效的方法,去增強其企業社會責任行為的效果。
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引用次数: 0
The consumer intention to use e-commerce applications in the post-pandemic era: a predictive approach study using a CHAID tree-based algorithm 大流行后时代消费者使用电子商务应用程序的意向:使用基于CHAID树的算法的预测方法研究
IF 4.5 Q1 Economics, Econometrics and Finance Pub Date : 2023-11-24 DOI: 10.1108/ejmbe-12-2022-0375
Elena Higueras-Castillo, Helena Alves, Francisco Liébana-Cabanillas, Ángel F. Villarejo-Ramos

Purpose

This study proposes a hierarchic segmentation that develops a tree-based classification model and classifies the cases into groups. This allows for the definition of e-commerce user profiles for each of the groups. Additionally, it facilitates the development of actions to improve the adoption of the online channel that is in such high demand in the current pandemic COVID-19 context.

Design/methodology/approach

Regarding the created segments, two extreme segments stand out due to their marked differences and high volume. Segment 3 with 23% of the sample is the group with the most predisposition to use the online channel and is characterised by a high level of trust, more habitual use in comparison with other groups and the belief that its use implies high performance, which indicates they believe it to be useful, quick and helpful for more an effective shopping experience. The other extreme is found in segment 7. This group makes up 17.7% of the total and is the most reluctant to use the online channel. These users are characterised by the complete opposite: they have a low level of trust in this channel. However, the effort expectancy is low, i.e. they consider that the adoption of the online channel does not involve many difficulties in its learning and use. Nevertheless, they use it less regularly than the others.

Findings

Based on the conclusions reached in this study, in the current pandemic context in which consumer demand for online shopping channels for all types of products is on the rise, it is recommended that companies focus on the following aspects. It is essential to build trust with the user and show them the real benefits of e-commerce, how it would improve their life and why they should use it. Additionally, it is vital that the user perceives it as an easy procedure that does not require a significant learning curve. Other fundamental aspects would be to reduce any uncertainty the user might have about the online shopping process, to make it as easy as possible, and to design a simple, intuitive and user-friendly interface. It is also recommendable to manage data usage efficiently. To do so, the authors recommend asking the user for the least amount of information possible, offering a data protection policy and assuring them that their information will not be misused nor shared with third parties. All of this provides a series of facilities to modify the online shopping habits of users.

Research limitations/implications

As in most of the research, this study presents a series of limitations that should be debated and that could open future lines of investigation. Firstly, regarding the sample used that was limited to two neighbouring countries with similar profiles a priori; it would be necessary to compare their possible cultural differences according to Hofstede's dimensions a

本研究提出了一种分层分割方法,该方法开发了一种基于树的分类模型,并将案例分类成组。这允许为每个组定义电子商务用户配置文件。此外,它还有助于制定行动,以改善在当前COVID-19大流行背景下非常需要的在线渠道的采用。设计/方法/方法关于创建的细分市场,两个极端的细分市场因其显着差异和高容量而脱颖而出。第3部分有23%的样本是最倾向于使用在线渠道的群体,其特点是高度信任,与其他群体相比,更习惯性地使用,并且相信它的使用意味着高性能,这表明他们相信它是有用的,快速的,有助于更有效的购物体验。另一个极端出现在第7段。这一群体占总数的17.7%,是最不愿意使用在线渠道的群体。这些用户的特点完全相反:他们对这个渠道的信任程度很低。然而,努力预期较低,即他们认为采用在线渠道在学习和使用方面没有太多困难。然而,他们使用它的频率比其他人要低。根据本研究得出的结论,在当前疫情背景下,消费者对各类产品的网上购物渠道需求都在上升,建议企业重点关注以下几个方面。必须与用户建立信任,向他们展示电子商务的真正好处,它将如何改善他们的生活,以及他们为什么应该使用它。此外,重要的是,用户认为这是一个简单的过程,不需要很大的学习曲线。其他基本方面将是减少用户对在线购物过程的任何不确定性,使其尽可能容易,并设计一个简单,直观和用户友好的界面。还建议有效地管理数据使用。为此,作者建议要求用户提供尽可能少的信息,提供数据保护政策,并向他们保证他们的信息不会被滥用或与第三方共享。所有这些都提供了一系列的设施来改变用户的网上购物习惯。研究的局限性/启示在大多数研究中,本研究提出了一系列值得讨论的局限性,这些局限性可能为未来的研究开辟道路。首先,关于所使用的样本仅限于两个具有相似先验概况的邻近国家;有必要根据Hofstede的维度来比较他们可能存在的文化差异,并增加被分析的欧洲国家的数量,以得出更概括的结论。其次,所使用的变量是来自UTAUT2模型的变量和文献中提出的对用户采用技术具有决定性作用的其他变量的组合,从这个意义上说,可以纳入其他理论和变量来完成更全面的模型。实际意义本工作总体上有助于:(1)在大流行导致的一段经济和社会限制时期之后,从先前按其重要性定义的一系列先决条件分析使用电子商务平台的意愿;(2)根据CHAID分析的分类确定客户细分;(3)通过在进行的分析中提出的连续划分来描述先前定义的部分。社会影响其他基本方面是减少用户对在线购物过程的不确定性,使其尽可能容易,并设计一个简单、直观和用户友好的界面。还建议有效地管理数据使用情况。为此,作者建议要求用户提供尽可能少的信息,提供数据保护政策,并向他们保证他们的信息不会被滥用或与第三方共享。独创性/价值获得的结果使我们能够建立预测和解释细分市场行为的模型,并创建个人资料,这将有助于公司在未来几年改善与在线客户的关系。 研究目的本研究拟提出一个会发展基于树的分类模型、以及会把案例归入不同的类别的层次细分。这让我们能为每个类别考虑到电子商务用户轮廓的定义和解释;这亦促进我们优化采用在线渠道的发展工作,而在线渠道于现时2019冠状病毒病肆虐的情况下,实在供不应求。研究设计/方法/理念就创设的细分而言,两个极端的细分因其明显的差别和大批量而显得突出。占样本百分之二十三的细分3是拥有最大使用在线渠道倾向的细分,而细分3的特征包括他们对在线渠道呈高信任度,比其他类别更习惯地使用,以及其相信使用在线渠道会带来更高的绩效,这表示他们相信使用在线渠道是有效的,是快捷的,是可帮助带来成功的购物体验的。另外的极端在细分7内发现。这类别占整体的百分之十七点七,而他们是最不愿意使用在线渠道的类别。这类别的特征和前述的刚刚相反:他们对在线渠道的信任程度是低的,唯其努力期望是低的,也就是说,他们认为使用在线渠道是不会涉及很多在学习上或在实际应用上的困难。即使是这样,他们较其他人却较少使用在线渠道。研究结果基于研究的结论,我们的建议是:于目前大流行肆虐期间,消费者对于以在线渠道网购各类商品的需求不断增加,企业应聚焦以下的范畴:企业必须建立消费者对电子商务的信心,并为他们展示电子商务的真正好处;企业也必须使消费者明了电子商务如何能改善其生活,以及他们为何要使用电子商务。更重要的是使消费者觉得使用电子商务是轻而易举的,又不涉及陡峭的学习曲线。凡此种种,就成为消费者改变其网上购物习惯的动力和诱因。至于其他基本的考虑,包括减轻消费者对使用电子商务的不确定情绪,使电子商务易于使用,以及设计一个简易的、凭直觉能知晓的、方便使用的介面。另外,值得推荐的是、数据使用情况须有效地管理。为此,我们建议应尽量向使用者索取最低限度的资料,为他们提供资料保护政策,保证他们的资料不会被滥用或与第三者分享。研究的局限与其他大多数的研究一样,本研究展现了一系列值得辩论的局限,而这些局限或许会开展未来研究的领域。首先,考虑到使用了一个局限于两个以因及果演绎而成的、概况相似的相邻国家为样本,我们或许需要根据霍夫斯泰德文化维度理论对这两个国家进行比较,以了解它们的文化差异;另外,为求能达致可普遍适用的结论,我们也需把被分析的欧洲国家的数目增加。其次,被使用的变数是两组变数的组合,他们是从UTAUT2模型中取得的变数,以及在有关的文献里,就技术采用而言、使用者认为是重要的变数。就此而言,若其他的理论和变数能被包含其中,则达致的模型将会是一个更为整体的模型。实务方面的启示本研究就一般而言有以下的贡献:(一) 、 在因大流行病而引起的经济和社会限制实施时期后,研究人员分析人们如何从一套过去被认定是电子商务平台的重要前身而选择使用电子商务平台,本研究对这方面的分析作出了贡献;(二) 、本研究帮助确定从透过CHAID分析而来的分类中得到的顾客细分;(三) 、本研究透过进行连续分解、帮助归纳过去被认定的细分的特征。社会方面的启示企业必须建立消费者对电子商务的信心,并为他们展示电子商务的真正好处;企业也必须使消费者明了电子商务如何能改善其生活,以及他们为何要使用电子商务。更重要的是使消费者觉得使用电子商务是轻而易举的,又不涉及陡峭的学习曲线。凡此种种,就成为消费者改变其网上购物习惯的动力和诱因。至于其他基本的考虑,包括减轻消费者对使用电子商务的不确定情绪,使电子商务易于使用,以及设计一个简易的、凭直觉能知晓的、方便使用的介面。另外,值得推荐的是、数据使用情况须有效地管理。为此,我们建议应尽量向使用者索取最低限度的资料,为他们提供资料保护政策,保证他们的资料不会被滥用或与第三者分享。研究的原创性本研究所得的结果,让我们可以建立多个模型、以预测并解说有关的市场部分的行为和被创建的消费者简介,这会帮助企业改善它们今后与网上顾客的关系。
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引用次数: 0
Quality-oriented human resource practices (QHRP), ambidextrous culture and organizational ambidexterity: a study of green agro-food companies 以质量为导向的人力资源实践(QHRP)、双灵巧文化与组织双灵巧性:绿色农业食品公司的研究
Q1 Economics, Econometrics and Finance Pub Date : 2023-11-13 DOI: 10.1108/ejmbe-03-2023-0060
Maria Moreno-Luzon, Maria Gil-Marques, M. Begoña Lloria, Andres Salas-Vallina
Purpose The purpose of this paper is to examine the effect of quality-oriented human resource practices (QHRP) on organizational ambidexterity. Furthermore, the mediating role of ambidextrous culture in the relationship between QHRP and organizational ambidexterity was assessed. Design/methodology/approach Drawing on data from 350 green agro-food companies with two respondents in each company, structural equation models were used. Findings This paper has been drawn up to provide some responses to the needs of the companies to be ambidextrous while applying QHRP. The findings show that there is a positive effect of QHRP on organizational ambidexterity. In addition, ambidextrous culture mediated the relationship between QHRP and organizational ambidexterity. Practical implications This research reveals key managerial aspects for QHRP implementation that facilitate firms to be more ambidextrous, and thus more efficient and innovative. Originality/value The authors illustrate the connection between quality-oriented human resource practices (QHRPs) and organizational ambidexterity under the dynamic capabilities theory. The findings contribute to the empirical evidence on the antecedents of organizational ambidexterity, and suggest that these specific QHRPs influence an organization's baseline beliefs and values and support the development of ambidextrous capabilities by means of an ambidextrous culture.
目的研究质量导向人力资源实践(QHRP)对组织双元性的影响。此外,我们还评估了双灵巧文化在QHRP与组织双灵巧关系中的中介作用。设计/方法/方法利用350家绿色农业食品公司的数据,每家公司有两名受访者,使用结构方程模型。研究结果针对我国企业在实施质量管理项目时需要“双管齐下”的问题,提出了相应的对策。研究结果表明,QHRP对组织双元性有正向影响。此外,双灵巧文化在QHRP与组织双灵巧的关系中起中介作用。本研究揭示了QHRP实施的关键管理方面,促进企业更加灵活,从而提高效率和创新。作者从动态能力理论出发,阐述了质量导向人力资源实践与组织双元性之间的关系。研究结果为组织双灵巧性的前因性提供了经验证据,并表明这些特定的QHRPs影响组织的基本信念和价值观,并通过双灵巧文化支持双灵巧能力的发展。
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引用次数: 0
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European Journal of Management and Business Economics
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