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Exploring the Factors That Influence Zoo Visitors’ Perceptions of the Well-Being of Gorillas: Implications for Zoo Exhibit Interpretation 探索影响动物园游客对大猩猩幸福感感知的因素:对动物园展览解说的启示
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-01-02 DOI: 10.1080/10645578.2018.1503878
J. Packer, R. Ballantyne, Jerry F. Luebke
Abstract Modern zoos face increasing pressures to maintain and demonstrate both the physical and psychological well-being of animals in their care. However, the informal judgments that zoo visitors make about animal well-being may be based on criteria that are inappropriate or misleading. In this research, two self-administered questionnaires were used to explore the indicators that zoo visitors use, consciously or unconsciously, to judge the well-being of gorillas in a naturalistic zoo exhibit. One questionnaire was completed by 105 adult visitors as they exited a gorilla exhibit; another questionnaire was completed by a separate sample of 166 adult visitors while they were observing the gorillas in the exhibit. The results demonstrate that visitors are willing to make judgments of animal welfare, are able to articulate the reasons underlying their judgments, use different indicators when judging health and happiness, and are influenced by environmental aspects of the exhibit. Visitors’ assessments of animal well-being were positively related to their emotional connections with the gorillas and their satisfaction with the visit. Suggestions are provided regarding interpretive information that zoos might provide to better inform visitors’ perceptions of animal well-being.
摘要现代动物园面临着越来越大的压力,需要维护和展示它们照顾的动物的身心健康。然而,动物园游客对动物健康状况的非正式判断可能是基于不恰当或误导性的标准。在这项研究中,使用了两份自我管理的问卷来探索动物园游客在自然动物园展览中有意识或无意识地判断大猩猩健康状况的指标。105名成年游客在离开大猩猩展览时完成了一份问卷调查;另一份调查问卷是由166名成年游客完成的,他们当时正在观察展览中的大猩猩。研究结果表明,游客愿意对动物福利做出判断,能够阐明他们做出判断的原因,在判断健康和幸福时使用不同的指标,并受到展览环境方面的影响。游客对动物健康状况的评估与他们与大猩猩的情感联系以及他们对此次访问的满意度呈正相关。就动物园可能提供的解释性信息提出了建议,以更好地告知游客对动物健康的看法。
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引用次数: 11
Effect of Platform Used for Data Collection on Open-Ended Response Quality 数据收集平台对开放式回应质量的影响
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-01-02 DOI: 10.1080/10645578.2018.1503877
E. E. T. Horr, J. Heimlich
Abstract Although the validity of collecting quantitative data using electronic platforms has been widely accepted, there has been concern that qualitative data collected on an electronic platform may not provide the same depth and richness in response quality as data collected using the pen-and-paper format. This article compares the quality of responses to open-ended questions collected using the pen-and-paper platform with responses collected using an electronic platform. Data for a program evaluation study were collected using either the pen-and-paper platform, an iPad, or an iPad Mini at a series of after-hours events for adults at the Center of Science and Industry, a Midwest science center. Metrics were designed to calculate a comprehensive response score consisting of the breadth of information and the richness of detail in open-ended item responses, allowing us to compare the overall response quality between the three platforms. Results indicate that qualitative data collected using electronic devices are as broad and detailed as data collected using traditional pen-and-paper techniques.
摘要尽管使用电子平台收集定量数据的有效性已被广泛接受,但人们担心,在电子平台上收集的定性数据可能无法提供与使用纸笔格式收集的数据相同的深度和丰富的响应质量。本文比较了使用纸笔平台收集的开放式问题回答和使用电子平台收集的回答的质量。在中西部科学中心科学与工业中心为成年人举办的一系列下班后活动中,使用纸笔平台、iPad或iPad Mini收集了一项项目评估研究的数据。指标旨在计算由开放式项目回答中信息的广度和细节的丰富性组成的综合回答得分,使我们能够比较三个平台之间的总体回答质量。结果表明,使用电子设备收集的定性数据与使用传统纸笔技术收集的数据一样广泛和详细。
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引用次数: 0
Science Self-Efficacy and Lifelong Learning: Emerging Adults in Science Museums 科学自我效能感与终身学习:科学博物馆的新生成人
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-01-02 DOI: 10.1080/10645578.2018.1503875
Joshua P. Gutwill
Abstract Recent research suggests that emerging adulthood—the stage between adolescence and maturity marked by a lengthy process of identity development—constitutes a window of opportunity for museums to influence adults' lifelong science learning trajectories. The current study sought to explore the impact of a single museum visit on emerging adults' science self-efficacy, beliefs about their own abilities to learn or do science. A repeated measures design assessed the science self-efficacy of 244 emerging adults before, immediately after, and three months after a science museum visit. Results from surveys and interviews indicate that self-efficacy increased after the visit, but only females maintained their elevated self-efficacy three months after the visit. Increases were associated with the visit and with self-reports citing mastery at exhibits, vicariously watching others at exhibits, and positive emotional experiences within the museum. The article discusses the study's limitations as well as implications for research and museum practice.
摘要最近的研究表明,新兴的成年期——青春期和成熟期之间的阶段,以漫长的身份发展过程为标志——是博物馆影响成年人终身科学学习轨迹的机会之窗。目前的研究试图探索一次博物馆参观对新兴成年人的科学自我效能感、对自己学习或从事科学能力的信念的影响。一项重复测量设计评估了244名新兴成年人在参观科学博物馆之前、之后和三个月后的科学自我效能感。调查和访谈的结果表明,访视后自我效能感增强,但只有女性在访视后三个月保持了较高的自我效能感。增加与参观和自我报告有关,包括对展品的精通、在展品中间接观看他人以及博物馆内积极的情感体验。本文讨论了该研究的局限性以及对研究和博物馆实践的启示。
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引用次数: 6
Accompanied Visits as a Tool to Understand Visitors’ Experiences: A Critical Reflection and Proposed Typology 陪同参观作为理解游客体验的工具:批判性反思和类型学建议
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2018-01-02 DOI: 10.1080/10645578.2018.1503876
N. Haywood
Abstract Accompanied visits are commonly used to capture visitors’ spontaneously occurring activities, conversations, and views. However, there is limited reflection on how to implement and analyze accompanied visits, and their use is under-theorized. This article draws on three uses of accompanied visits: in a small gallery, a botanic garden, and a science museum. It describes and critically reflects on the methods used for these visits. Overall, it is argued that although accompanied visits can offer valuable insights into visitors’ views and experiences, it is important to conceptualize them to shape academic discussions and longer-term improvements to museum practice and visitor experience. The article provides a typology of accompanied visits that is based on an ethnographic approach and that shows the benefits and drawbacks of different types of accompanied visits. The typology provides the necessary structure for accompanied visits to understand current audiences and possibly to increase the number and diversity of future audiences.
摘要陪同参观通常用于捕捉游客自发发生的活动、对话和观点。然而,关于如何实施和分析陪同访问的反思有限,其使用也缺乏理论依据。这篇文章借鉴了陪同参观的三种用途:在一个小画廊、一个植物园和一个科学博物馆。它描述并批判性地反思了这些访问所使用的方法。总的来说,有人认为,尽管陪同参观可以为游客的观点和体验提供有价值的见解,但重要的是要将其概念化,以形成学术讨论,并长期改善博物馆实践和游客体验。这篇文章提供了一种基于人种学方法的陪同访问类型,展示了不同类型陪同访问的好处和缺点。类型学为陪同访问提供了必要的结构,以了解当前受众,并可能增加未来受众的数量和多样性。
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引用次数: 2
A Child's-Eye View: An Examination of Point-of-View Camera Use in Four Informal Education Settings 儿童视角:对四种非正规教育环境中视角相机使用情况的调查
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2017-07-03 DOI: 10.1080/10645578.2017.1404352
Alexandra M. Burris
ABSTRACT A point-of-view (POV) camera is a video recording device attached to the person of a research participant. The cameras collect observational data from the individual wearing them and those in close proximity. The cameras can be used to collect data that provide researchers with an immersive view of visitor experience by documenting visits from the perspective of the individual. The purpose of this article is to outline the benefits and weaknesses of using POV cameras for answering broad visitor studies research questions, compare their use to other common methods for visitor studies research, and examine their use within four informal educational settings—a zoo, a museum exhibit, a bus tour, and an afterschool program. In particular, the POV cameras are useful for capturing data beyond a single exhibit, recording the dialogue and gestures of individual visitors, and documenting interactions among group members. POV cameras may be especially useful for answering questions about hands-on activities such as building or tinkering. Limitations that should be considered when attempting to use POV cameras include participants tampering with the recording, the inability to see facial expressions, and the limited angle of captured video. Care should also be taken to minimize the discomfort of visitors in studies utilizing POV cameras.
摘要视角摄像机是一种附在研究参与者身上的视频记录设备。这些相机从佩戴它们的人和附近的人那里收集观测数据。这些相机可以用来收集数据,通过从个人的角度记录访问情况,为研究人员提供身临其境的访客体验。本文的目的是概述使用POV相机回答广泛的游客研究问题的优点和缺点,将其使用与其他常见的游客研究方法进行比较,并检查其在四种非正式教育环境中的使用情况——动物园、博物馆展览、巴士之旅和课后计划。特别是,POV相机可用于捕捉单个展览之外的数据,记录个别访客的对话和手势,并记录团队成员之间的互动。POV摄像机在回答有关动手活动(如建筑或修修补补)的问题时可能特别有用。尝试使用POV相机时应考虑的限制包括参与者篡改录音、无法看到面部表情以及拍摄视频的角度有限。在使用POV摄像机的研究中,还应注意尽量减少来访者的不适。
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引用次数: 21
Reviewing Automated Sensor-Based Visitor Tracking Studies: Beyond Traditional Observational Methods? 回顾基于传感器的访客自动跟踪研究:超越传统的观察方法?
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2017-07-03 DOI: 10.1080/10645578.2017.1404351
Lærke Mygind, P. Bentsen
ABSTRACT The method of timing and tracking has a long history within visitor studies and exhibition evaluation. With an increase in indoor tracking research, sensor-based positioning tool usage in museums has grown, as have expectations regarding the efficacy of technological sensing systems. This literature review identifies emerging trends in sensor-based tracking methods used for museum visitor studies. Ten studies are identified, in which five sensor-based solutions are used to access visitor movement in museum settings. These are compared with more established observational timing and tracking methods in terms of obtained level of detail, accuracy, level of obtrusiveness, automation of data entry, ability to time concurrent behaviors, and amount of observer training needed. Although individual sensor-based and traditional, observational methods had both strengths and weaknesses, all sensor-based timing and tracking methods provided automated data entry and the opportunity to track a number of visitors simultaneously regardless of the available personnel.
时间和跟踪方法在游客研究和展览评估中有着悠久的历史。随着室内跟踪研究的增加,博物馆中基于传感器的定位工具的使用也在增加,人们对技术传感系统功效的期望也在增加。这篇文献综述确定了博物馆游客研究中使用的基于传感器的跟踪方法的新趋势。确定了十项研究,其中五项基于传感器的解决方案用于访问博物馆环境中的游客动态。在获得的细节水平、准确性、突兀性水平、数据输入的自动化、对并发行为进行计时的能力以及所需的观察者训练量方面,将这些方法与更成熟的观察计时和跟踪方法进行了比较。尽管基于单个传感器和传统的观测方法既有优点也有缺点,但所有基于传感器的计时和跟踪方法都提供了自动数据输入,并有机会同时跟踪许多访客,而不考虑现有人员。
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引用次数: 12
The Art of Relevance. Simon, N. (2016) 关联的艺术。西蒙,N. (2016)
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2017-07-03 DOI: 10.1080/10645578.2017.1404353
E. Nomikou
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引用次数: 0
Photographing in the Art Museum: Visitor Attitudes and Motivations 美术馆摄影:参观者的态度和动机
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2017-07-03 DOI: 10.1080/10645578.2017.1404345
Theopisti Stylianou-Lambert
ABSTRACT There is an animated debate in popular media about whether or not photography should be allowed in art museums. However, there is limited research that examines how visitors themselves feel about visitor photography and the reasons why they choose to take (or not take) photographs in museums. This research, conducted at the Smithsonian National Portrait Gallery in Washington, DC, uses semistructured, in-depth interviews and photo elicitation with 40 adults to examine visitors' attitudes to using photography inside art museums and their motivations for doing so. The research results suggest that visitors with positive attitudes towards visitor photography see photographic devices as tools that enhance certain aspects of the museum experience, promote further education, and provide entry points to exhibitions and a more interactive, personal experience. Those with negative attitudes see photographic devices as mediating and distracting lenses that have a detrimental effect on intimate experiences with artworks. Many of the participants with negative attitudes still use photographic devices because they believe that the risk of diminishing art experiences in the museum is worth taking, considering the potential uses of photography. The six main motivations for taking photographs in museums are (a) to aid memory, (b) to share, (c) for further research, (d) to inspire, (e) as building material for self-identity, and (f) as an art form in its own right.
摘要关于美术馆是否应该允许摄影,大众媒体上展开了激烈的争论。然而,研究游客自己对游客摄影的感受以及他们选择在博物馆拍照(或不拍照)的原因的研究有限。这项研究在华盛顿特区的史密森尼国家肖像画廊进行,对40名成年人进行了半结构的深入采访和照片启发,以考察游客对在美术馆内使用摄影的态度及其动机。研究结果表明,对游客摄影持积极态度的游客将摄影设备视为增强博物馆体验某些方面、促进进一步教育、为展览提供切入点和更具互动性的个人体验的工具。那些持消极态度的人将摄影设备视为中介和分散注意力的镜头,对与艺术品的亲密体验产生不利影响。许多持负面态度的参与者仍然使用摄影设备,因为考虑到摄影的潜在用途,他们认为博物馆艺术体验减少的风险值得承担。在博物馆拍照的六个主要动机是(a)帮助记忆,(b)分享,(c)进一步研究,(d)启发,(e)作为自我认同的建筑材料,以及(f)作为一种艺术形式。
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引用次数: 19
A Design-Based Research Study of Staff-Facilitated Family Learning at Interactive Math Exhibits 基于设计的交互式数学展览员工家庭学习研究
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2017-07-03 DOI: 10.1080/10645578.2017.1404348
Scott A. Pattison, Scott M. Randol, M. Benne, Andee Rubin, Ivel Gontan, Elizabeth Andanen, Crosby Bromley, Smirla Ramos-Montañez, L. Dierking
ABSTRACT Staff facilitators in museums and science centers are a critical but often overlooked component of the visitor experience. Despite assertions about the important role they play in visitor learning, there continues to be almost no research to understand staff facilitation in these settings or identify effective practices. To address these gaps, we conducted a design-based research study to describe the work of experienced museum educators and iteratively refine a model of staff facilitation to support family learning at interactive math exhibits developed through a prior project. The resulting facilitation model identifies three visitor experience goals, outlines the cycle of responsive facilitation (observe, support, reflect) that educators used to support these goals, and highlights the physical, personal, and sociocultural factors that appeared to influence the nature and outcomes of the interactions. The model provides empirical support to guide professional development for museum educators and suggests future directions for visitor studies research.
摘要博物馆和科学中心的工作人员辅导员是游客体验中一个重要但经常被忽视的组成部分。尽管有人断言他们在访客学习中发挥着重要作用,但仍然几乎没有研究来了解这些环境中的员工便利化或确定有效的做法。为了解决这些差距,我们进行了一项基于设计的研究,以描述经验丰富的博物馆教育工作者的工作,并反复完善工作人员促进模式,以支持通过先前项目开发的交互式数学展览中的家庭学习。由此产生的便利化模型确定了三个访客体验目标,概述了教育工作者用来支持这些目标的反应性便利化循环(观察、支持、反思),并强调了似乎影响互动性质和结果的身体、个人和社会文化因素。该模型为博物馆教育工作者的专业发展提供了实证支持,并为游客研究的未来方向提出了建议。
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引用次数: 17
Do Visitor Experiences Differ Across Recreation Settings? Using Geographical Information Systems to Study the Setting-Experience Relationship 游客在不同的娱乐场所体验不同吗?利用地理信息系统研究环境-体验关系
IF 1.5 Q3 HOSPITALITY, LEISURE, SPORT & TOURISM Pub Date : 2017-07-03 DOI: 10.1080/10645578.2017.1404350
M. Pietilä
ABSTRACT Managers of outdoor recreation areas must understand how certain types of settings influence visitor experiences to support preferred on-site experiences. Geographically explicit techniques need to be used to explore this setting-experience relationship because inaccurate measuring methods have resulted in a weak association between settings and realized visitor experiences. This study piloted accurate Geographic Information Systems (GIS) methods to study how visitor experiences differ across settings in Oulanka National Park (NP), Finland. Data on visitor experiences was collected in a map-based online survey. Visitors (N = 170) completed the survey after their visit to Oulanka NP by marking first the locations which they had visited on an electronic map and then selecting those experience items, such as relaxation and physical wellbeing, that they had felt in these locations. The study area was classified into four different settings on a continuum of primitive to developed, using measures of infrastructure, social interaction, and accessibility in GIS software. Mapped experiences were compared against the settings using chi-squared test. No significant differences were found in experience items across recreation settings. The results encourage continued use of GIS tools to study visitor experiences and their geographical contexts but suggest using more qualitative forms of mapping.
摘要户外娱乐区的管理者必须了解某些类型的环境如何影响游客体验,以支持首选的现场体验。需要使用地理上明确的技术来探索这种环境-体验关系,因为不准确的测量方法导致了环境和游客体验之间的弱关联。这项研究在芬兰奥兰卡国家公园(NP)试行了精确的地理信息系统(GIS)方法,以研究游客体验在不同环境中的差异。游客体验数据是在一项基于地图的在线调查中收集的。游客(N=170)在访问奥兰卡NP后完成了调查,首先在电子地图上标记他们访问过的地点,然后选择他们在这些地点感受到的体验项目,如放松和身体健康。利用GIS软件中的基础设施、社会互动和可访问性指标,将研究区域分为四个不同的环境,从原始到发展。使用卡方检验将映射的体验与设置进行比较。不同娱乐场所的体验项目没有发现显著差异。研究结果鼓励继续使用地理信息系统工具来研究游客体验及其地理环境,但建议使用更定性的地图形式。
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引用次数: 7
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Visitor Studies
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