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Acceptance of robots as co-workers: Hotel employees’ perspective 接受机器人作为同事:酒店员工的观点
IF 3.3 Q1 BUSINESS Pub Date : 2022-07-01 DOI: 10.1177/18479790221113621
Pornrat Sadangharn
This study aims to develop a model for the acceptance of robots as co-workers from the perspective of hotel employees and uses empirical model testing to validate the findings. Mixed-methods research was conducted by employing a sequential exploratory strategy, whereas qualitative research was conducted using interpretative phenomenological analysis (IPA). The key informants were executives, HR managers, reception managers, and some staff of three hotels in Thailand. Five main themes were uncovered from the IPA: human, robot, organization, human–robot collaboration (HRC), and robot acceptance. Relationships between the themes were established and were promoted as the premise for an initial robot acceptance model. Thereafter, the survey questionnaire was drafted using the instrumental development approach. The model is a good fit with the empirical data. Human, robot, and organizational factors significantly affect robot acceptance and HRC. Meanwhile, HRC plays a mediator role in the relationship of human, robot, and organizational factors with robot acceptance, but in a negative direction. This implies that the respondents generally accept robots. However, the level of acceptance decreases when HRC is involved.
本研究旨在从酒店员工的角度开发机器人作为同事的接受度模型,并使用实证模型检验来验证研究结果。混合方法研究采用顺序探索策略进行,而定性研究采用解释现象学分析(IPA)进行。主要举报人是泰国三家酒店的高管、人力资源经理、接待经理和部分员工。IPA揭示了五个主要主题:人类、机器人、组织、人机协作(HRC)和机器人接受。建立主题之间的关系,并将其作为机器人初始接受模型的前提。此后,使用工具发展方法起草了调查问卷。该模型与实证数据拟合较好。人、机器人和组织因素显著影响机器人接受度和HRC。HRC在人、机器人、组织因素与机器人接受度的关系中起中介作用,但呈负向。这意味着受访者普遍接受机器人。然而,当涉及到HRC时,接受程度会降低。
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引用次数: 4
Correction notice to “Analyzing the importance of critical success factors for the adoption of advanced manufacturing technologies” 对“分析采用先进制造技术的关键成功因素的重要性”的更正通知
IF 3.3 Q1 BUSINESS Pub Date : 2022-04-07 DOI: 10.1177/18479790221095641
Sukathong S, Suksawang P and Naenna T. Analyzing the importance of critical success factors for the adoption of advanced manufacturing technologies. International Journal of Engineering Business Management 2021; 13: 1–16. DOI: 10.1177/18479790211055057
Sukathong S, Suksawang P, Naenna T.先进制造技术应用关键成功因素的重要性分析。国际工程商业管理杂志2021;13: 1 - 16。DOI: 10.1177 / 18479790211055057
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引用次数: 0
Revolutionizing elementary disaster prevention education and training via augmented reality-enhanced collaborative learning 通过增强现实的协作学习,革新初级防灾教育和培训
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-27 DOI: 10.1177/18479790211067345
Su-Ju Lu, Yu-Chiao Lin, K. Tan, Ying-Chieh Liu
In light of a recent spike in natural and man-made disasters, there has been an increase in interest in disaster prevention education and training. The effectiveness of both publicly-funded and voluntarily organized disaster education (DE) has attracted wide attention. More studies are needed to understand the innovative pedagogical practice and the impact of technological advances on disaster learning content development, effectiveness and motivation. This study investigates the application of augmented reality (AR) in DE and training. An AR-enhanced tool named ‘disaster-proof warrior’ was developed and tested to evaluate its enhancement effect on learning under two collaborative learning modes. A series of quasi-experiments involving 85 elementary school subjects was carried out to assess the learning effectiveness and the subjective reaction in learning motivation. The results showed the AR embedded learning tool is effective in engaging and motivating collaborative team knowledge building. This study adds to the existing literature of AR applications in education and training as well as providing a useful reference for future development and improvement of national DE and training.
鉴于最近自然灾害和人为灾害激增,人们对防灾教育和培训的兴趣有所增加。公共资助和自发组织的灾害教育的有效性引起了广泛的关注。需要更多的研究来了解创新的教学实践和技术进步对灾害学习内容开发、有效性和动机的影响。本研究探讨了增强现实(AR)在DE和培训中的应用。开发并测试了一种ar增强工具“防灾战士”,以评估其在两种协作学习模式下对学习的增强效果。本研究以85名小学被试为对象,采用准实验的方法评估学习效能和学习动机的主观反应。结果表明,AR嵌入式学习工具在参与和激励协作团队知识建设方面是有效的。本研究补充了已有的AR在教育培训中的应用文献,为未来国家DE和培训的发展和完善提供了有益的参考。
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引用次数: 0
Linking customized logistics service in online retailing with E-satisfaction and E-loyalty 将网上零售的定制物流服务与电子满意和电子忠诚联系起来
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790221097528
Mingyao Hu, P. E. Chaudhry, S. Chaudhry
Online retailers are providing customized logistics service to meet heterogeneous customer demand. However, the value of customized logistics service is not clear. We study conceptually and empirically how customized logistics service influences online customer post-purchase behavior, specifically e-satisfaction and e-loyalty. Primary data on customized logistics service were collected from an online field study involving direct observation. Secondary data on e-satisfaction and e-loyalty were collected from Bizrate.com. We used hierarchical multiple regression analyses and constrained nonlinear regression for empirical analysis. The results indicate that customized logistics service contributes significantly to e-satisfaction and, in turn, to e-loyalty. Furthermore, shipping rates significantly moderate the indirect effect of customized logistics service on e-loyalty through e-satisfaction. This research contributes to the understanding of the nature and consequences of customized logistics service in online retailing. Our findings underscore the effect of customized logistics service on e-satisfaction and e-loyalty, and the critical moderation effects of shipping rate on these relationships. Results from this study hold implications for the way online service operations managers employ logistics service strategy.
网上零售商正在提供定制化的物流服务,以满足客户的异质需求。然而,定制物流服务的价值并不明确。我们从概念上和实证上研究了定制物流服务如何影响在线顾客购后行为,特别是电子满意度和电子忠诚度。定制物流服务的主要数据是通过直接观察的在线实地研究收集的。关于电子满意度和电子忠诚度的次要数据收集自Bizrate.com。我们使用层次多元回归分析和约束非线性回归进行实证分析。结果表明,定制物流服务对电子满意度有显著贡献,进而对电子忠诚度有显著贡献。此外,运费显著调节定制物流服务通过电子满意度对电子忠诚的间接影响。本研究有助于理解在线零售中定制物流服务的性质和后果。我们的研究结果强调了定制物流服务对电子满意度和电子忠诚度的影响,以及运费对这些关系的关键调节作用。本研究的结果对在线服务运营经理采用物流服务策略的方式具有启示意义。
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引用次数: 2
The hybrid strategy on the basis of Miles and Snow and Porter’s strategies: An overview of the current state-of-the-art of research 基于迈尔斯、斯诺和波特策略的混合策略:研究现状综述
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790221080214
Alhamzah Alnoor, K. W. Khaw, Hadi Al‐Abrrow, Raed Alharbi
The fact pure strategy leads to superior performance was widely criticized. Academics have argued there has been a shift in emphasis from pure strategy to hybrid (integrating a set of strategies). This transformation is constantly increasing. Therefore, from now on, the hybrid strategy based on Miles and Snow and Porter’s strategies is a vital concept to successful performance. Researchers investigated different cases of adoption of Miles and Snow or Porter strategies. Regardless of the prevalence and value of Miles and Snow and Porter’s strategies, they often lead to disappointing performances. The disappointing results of Miles and Snow and Porter’s strategies are due to several firms adopting the hybrid strategy. A holistic view of prior research is needed to understand the importance of a hybrid strategy on performance based on Miles and Snow and Porter. Accordingly, this study provides a comprehensive review of hybrid strategies based on Miles and Snow and Porter’s strategies. The reviewed literature regarding hybrid strategy based on Miles and Snow and Porter’s strategies is categorized and discussed in two directions. Firstly, Miles and Snow’s strategies. Secondly, Porter’s strategies. We analyze the essential characteristics of the emerging field for the hybrid strategy along with the issues, challenges, advantages of a hybrid strategy, theoretical, and practical implications.
纯战略导致卓越业绩的事实受到了广泛的批评。学者们认为,重点已经从纯战略转向混合战略(整合一系列战略)。这种转变正在不断增加。因此,从现在开始,以迈尔斯、斯诺和波特的战略为基础的混合战略是成功绩效的重要概念。研究人员调查了采用迈尔斯、斯诺或波特策略的不同案例。不管迈尔斯、斯诺和波特的策略的流行和价值,他们经常导致令人失望的表现。迈尔斯、斯诺和波特的策略令人失望的结果是由于几家公司采用了混合策略。要理解基于Miles, Snow和Porter的混合策略对绩效的重要性,需要对先前的研究进行整体的观察。因此,本研究在迈尔斯、斯诺和波特策略的基础上,对混合策略进行了全面的回顾。基于迈尔斯、斯诺和波特的混合策略的文献综述从两个方向进行了分类和讨论。首先,迈尔斯和斯诺的策略。第二,波特的策略。我们分析了混合战略新兴领域的基本特征,以及混合战略的问题、挑战、优势、理论和实践意义。
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引用次数: 16
Predicting crowdfunding economic success in the gulf cooperation council 预测海湾合作委员会众筹经济的成功
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790221074477
M. Abdeldayem, S. Aldulaimi
This study aims to analyze crowdfunding’s economic success in the Gulf region as the Crowdfunding (CF) experience and practice in this part of the world tend to be unexplored in terms of research. In particular, the study examines whether the adoption of entrepreneurial finance (EF) principles in crowdfunding platforms affects the economic success of funding and entrepreneurs’ ability in the Gulf Cooperation Council (GCC) to access financial resources. The study uses an online questionnaire survey on Crowdfunding economic success in the GCC to collect information from the participants. Participants are investors, entrepreneurs, and startups from five Gulf countries (i.e., Saudi Arabia, Bahrain, Kuwait, Oman and UAE) in addition to several Crowdfunding platforms commonly used by crowdfunders in this region (such as Indiegogo, Kickstarter, Eureeca, Beehive and GoFundMe) with total members (102964). Signaling theory and principle-agent theory combine to make a theoretical foundation that explains the relationship between funders and fundraisers. The pilot sample consisting of 10 units was used to validate and verify the research instrument of the study. The research sample consists of 1145 respondents (sample size n = 1145) selected randomly from the five Gulf countries included in the study. The findings reveal that CF’s presence positively impacts economic fundraising success and that crowdfunding platforms are an effective financial technology (Fintech) tool for financing entrepreneurs in the GCC. We conclude with recommendations for future EF and CF research. The findings of this study will have implications for improvements in practices of economic and finance. They may be used as a guide towards advancing the management and performance of the crowdfunding platforms in the Gulf region. Presently, a very few number of published research on crowdfunding exist in this region. Moreover, to the best of our knowledge, there is no single study investigating crowdfunding as an alternative financing source in the GCC.
本研究旨在分析众筹在海湾地区的经济成功,因为该地区的众筹(CF)经验和实践在研究方面往往是未知的。该研究特别考察了众筹平台采用创业融资(EF)原则是否会影响融资的经济成功以及海湾合作委员会(GCC)企业家获取金融资源的能力。该研究使用了一项关于海湾合作委员会众筹经济成功的在线问卷调查,以收集参与者的信息。参与者是来自五个海湾国家(沙特阿拉伯、巴林、科威特、阿曼和阿联酋)的投资者、企业家和初创企业,以及该地区众筹者常用的几个众筹平台(如Indiegogo、Kickstarter、Eureeca、Beehive和GoFundMe),总成员数为102964人。信号理论与委托代理理论相结合,构成了解释出资者与筹资者关系的理论基础。采用10个单元组成的中试样本对研究的研究工具进行了验证和验证。研究样本由1145名受访者组成(样本量n = 1145),随机从研究中包括的五个海湾国家中选择。研究结果表明,众筹平台的存在对经济融资的成功产生了积极影响,众筹平台是海湾合作委员会企业家融资的有效金融技术(Fintech)工具。最后,我们对未来EF和CF的研究提出了建议。这项研究的结果将对经济和金融实践的改进产生影响。它们可以作为海湾地区众筹平台管理和绩效提升的指南。目前,该地区关于众筹的研究发表的数量非常少。此外,据我们所知,在海湾合作委员会中,没有一项研究调查众筹作为替代融资来源。
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引用次数: 13
A novel ensemble approach for heterogeneous data with active learning 基于主动学习的异构数据集成新方法
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790221082605
M. Salama, Hatem M. Abdelkader, A. Abdelwahab
At present, millions of internet users are contributing a huge amount of data. This data is extremely heterogeneous, and so, it is hard to analyze and derive information from this data that is considered an indispensable source for decision-makers. Due to this massive growth, the classification of data and analysis has become an important research subject. Extracting information from this data has become a necessity. As a result, it was necessary to process these enormous volumes of data to uncover hidden information and therefore improve data analysis and, in turn, classification accuracy. In this paper, firstly, we focus on developing an ensemble machine-learning model based on active learning which identifies the most effective feature extraction strategy for heterogeneous data analysis, and compare it with traditional machine-learning algorithms. Secondly, we evaluate the proposed model during the experiments; five heterogeneous datasets from various domains were used, such as a Health Care Reform dataset, Sander Frandsen dataset, Financial Phrase Bank dataset, SMS Spam Collection dataset, and Textbook sales dataset. According to the results, the novel approach for data analysis performed better than conventional methods. Finally, the study’s findings confirmed the validity of the suggested technique, meeting the study’s goal of using ensemble methods with active learning to raise the model’s overall accuracy for effectively classifying and analyzing heterogeneous data, reducing the time and money spent training the model, and delivering superior analysis performance as well as insights into other elements of extracting information from heterogeneous data.
目前,数以百万计的互联网用户正在贡献大量的数据。这些数据非常异构,因此很难从这些数据中分析和获取信息,而这些数据被认为是决策者不可或缺的信息来源。由于这种巨大的增长,数据的分类和分析已经成为一个重要的研究课题。从这些数据中提取信息已成为一种必要。因此,有必要对这些海量数据进行处理,以发现隐藏的信息,从而改进数据分析,进而提高分类准确性。本文首先建立了一种基于主动学习的集成机器学习模型,该模型识别了异构数据分析中最有效的特征提取策略,并将其与传统机器学习算法进行了比较。其次,在实验中对所提出的模型进行了评价;使用了来自不同领域的五个异构数据集,如医疗改革数据集、Sander Frandsen数据集、金融短语银行数据集、短信垃圾邮件收集数据集和教科书销售数据集。结果表明,新方法的数据分析效果优于传统方法。最后,研究结果证实了所建议技术的有效性,满足了研究的目标,即使用主动学习的集成方法来提高模型的整体准确性,从而有效地分类和分析异构数据,减少训练模型所花费的时间和金钱,并提供卓越的分析性能以及对从异构数据中提取信息的其他元素的见解。
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引用次数: 7
Examining the impact of renewable energy technologies on sustainability development in the middle east and north Africa region 研究可再生能源技术对中东和北非地区可持续发展的影响
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790221110835
S. Aldulaimi, M. Abdeldayem
The aims of this study are two folds: First to examine the impact of renewable energy technologies on sustainability development in the Middle East and North Africa (MENA). Second to test the awareness and cultural acceptance of societies in MENA region of the need to preserve the environment and reduce pollution by paving the way for finding alternatives to energy and developing emerging energy, which in turn will contribute to sustainable development and preserve the environment from pollution due to energy produced through fossil sources. The method of the current study relied on both primary data and secondary data. Hence, a questionnaire survey was developed to collect the required data. While, secondary data sources are obtained through the Web site finance.yahoo.com. The data processing techniques were carried out using Stata 16 software and using the Multiple Linear Regression method. The sample of the study consisted of 653 people from different MENA countries, i.e. Egypt, Jordan, Algeria, Bahrain, Iraq, Kuwait, UAE, and Saudi Arabia. The results revealed two types of data, quantitative data and qualitative data. Quantitative data is excluded from the secondary data analysis that renewable energy technologies have a positive effect on sustainability development in the MENA region. Qualitative data; as the survey includes some open ended questions to give an avenue to respondents to provide further feedback regarding their experience and perception of renewable energy. The results revealed a high degree of cultural perception of Renewable Energy Technologies of the communities in the MENA. Also, people are aware and ready to afford the cost and efforts to generate clean energy that promote sustainability. This study recommends that governments should invest in renewable energy and highlights the urgent need for clean energy to emerge in the MENA region. JEL classifications Q43. Q32. O13
本研究的目的有两个方面:首先,研究可再生能源技术对中东和北非(MENA)可持续发展的影响。第二,测试中东和北非地区社会对保护环境和减少污染的必要性的认识和文化接受程度,为寻找替代能源和发展新兴能源铺平道路,这反过来将有助于可持续发展和保护环境免受化石能源生产造成的污染。本研究的方法依赖于第一手资料和二手资料。因此,制定了一项问卷调查来收集所需的数据。而辅助数据源则通过financie.yahoo.com网站获得。数据处理技术采用Stata 16软件,采用多元线性回归方法。该研究的样本包括来自不同中东和北非国家的653人,即埃及、约旦、阿尔及利亚、巴林、伊拉克、科威特、阿联酋和沙特阿拉伯。结果显示两种类型的数据,定量数据和定性数据。二次数据分析中排除了可再生能源技术对中东和北非地区可持续发展具有积极影响的定量数据。定性数据;由于调查包括一些开放式问题,为受访者提供了一个途径,以提供有关他们对可再生能源的体验和看法的进一步反馈。结果揭示了中东和北非地区社区对可再生能源技术的高度文化认知。此外,人们已经意识到并准备承担生产清洁能源的成本和努力,以促进可持续性。该研究建议各国政府投资可再生能源,并强调中东和北非地区迫切需要清洁能源。JEL分类Q43。问。O13
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引用次数: 1
Prioritize special economic zones establishment through a multi-criteria decision-making approach: A case study on the federal states of Somalia 通过多标准决策方法优先考虑经济特区的建立:索马里联邦州的案例研究
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790221100075
Najib Abdi, S. Bait, Asif Hasnain, Serena Marino Lauria, R. Savigliano, Ygor Scarcia, M. Schiraldi
This paper aims to present the analysis results on the feasibility and assessment of Special Economic Zone (SEZ) implementation across the seven Federal States of Somalia. Specifically, the research leads to defining the most important criteria used to evaluate different locations to establish SEZs, understanding the priorities and perceptions of different groups of stakeholders. Moreover, it allows quantitatively assess States’ conditions to reduce the risk of wasted investment or unsuccessful development. Finally, it ranks alternatives based on the stakeholder perspectives and territorial realities. The analysis is based on a multi-criteria decision-making methodology, specifically on the Analytic Hierarchy Process and Technique for Order of Preference by Similarity to Ideal Solution. On a national basis, the most relevant criteria, in the view of stakeholders, are the availability of a skilled workforce. The “economic prosperity” and “financial investments and external aid” are the most critical gaps commonly perceived in all the States. The most applicable State to locate a Special Economic Zone is Banadir Regional Administration, which is perceived to be relatively better off concerning Environmental Conditions, Workforce Skills, Finance and External Aid, and Government Policies and Security. Moreover, the discrepancy between Banadir Regional Administration, but also Somaliland, and the other States is alarming, showing that the more advanced States are the ones that have a higher level of security, population, and also more reliable infrastructure. This information is vital for government and policymakers to support less developed countries' economic and social growth.
本文旨在介绍索马里七个联邦州实施经济特区的可行性和评估的分析结果。具体而言,该研究确定了用于评估不同地点建立经济特区的最重要标准,了解了不同利益相关者群体的优先事项和看法。此外,它还可以定量地评估各国的情况,以减少浪费投资或发展不成功的风险。最后,它根据利益相关者的观点和地域现实对备选方案进行排名。该分析基于多准则决策方法,特别是层次分析法和理想解相似性偏好排序技术。在利益攸关方看来,就国家而言,最相关的标准是能否获得熟练劳动力。“经济繁荣”和“金融投资和外援”是所有国家普遍认为的最严重的差距。最适合设立经济特区的州是巴纳迪尔地区管理局,该地区在环境条件、劳动力技能、财政和外援以及政府政策和安全方面被认为相对较好。此外,巴纳迪尔地区管理局和索马里兰与其他国家之间的差异令人震惊,这表明,更先进的国家是那些拥有更高水平安全、人口和更可靠的基础设施的国家。这些信息对于政府和决策者支持欠发达国家的经济和社会增长至关重要。
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引用次数: 2
The effective coaching factors in operational managers of Persian gulf petrochemical company in motivation of human resources 波斯湾石化公司运营经理在人力资源激励中的有效辅导因素
IF 3.3 Q1 BUSINESS Pub Date : 2022-01-01 DOI: 10.1177/18479790211037222
Hajat Hajizadeh, F. Makvandi, G. Amirnejad
Coaching encourages individuals to focus on their strengths instead of their weaknesses. The studies show that emphasizing the employees’ strengths can reduce turnover, increase productivity, and improve job satisfaction. This study investigated the effective coaching factors in operational managers of the Persian Gulf Petrochemical Company in motivation of human resources. The present study is practical and descriptive-correlational in terms of objective and data gathering, respectively. Structural Equation Modeling (SEM) was performed in SMART PLS to model the collected data. The statistical population included all the 340 operational managers of the Persian Gulf Petrochemical Company. 182 individuals were selected and evaluated from this statistical population. Questionnaires were used for data collection. The researcher-made questionnaire was extracted based on the model prepared in the previous stage using a grounded theory approach. The results showed that communication, organizational strategy and goals, legal requirements, motivation, organizational training, empowerment, teamwork, succession, organizational agility, job satisfaction, organizational structure, human resources management, organizational culture, participatory management, talent management, knowledge management, coaching, managers’ competencies, compensation system, job satisfaction, staff characteristics, organizational characteristics, and learning have significant impacts in motivation of human resources.
教练鼓励个人关注自己的优点而不是缺点。研究表明,强调员工的优势可以减少员工流失率,提高工作效率,提高工作满意度。本研究探讨波斯湾石化公司营运经理在人力资源激励方面的有效辅导因素。本研究在目的和数据收集方面分别具有实践性和描述性相关性。在SMART PLS中进行结构方程建模(SEM)来对收集的数据进行建模。统计人口包括波斯湾石化公司的所有340名业务经理,从统计人口中选出182人并对其进行评估。数据收集采用问卷调查。研究者制作的问卷是基于前一阶段准备的模型,采用扎根理论的方法提取出来的。结果表明,沟通、组织的战略和目标,法律要求,动机、组织培训、授权、团队合作、继承,组织敏捷性、工作满意度、组织结构、人力资源管理、组织文化、参与式管理、人才管理、知识管理、指导,管理者的能力、薪酬制度、工作满意度、员工特征、组织特征、学习对人力资源的激励有显著的影响。
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引用次数: 2
期刊
International Journal of Engineering Business Management
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