Pub Date : 2022-01-01DOI: 10.1177/18479790221118628
Zirui Ma, Bin Gu
We examined the impact of firm-generated content on firm-related user-generated content. Researches have proven that firm-related user-generated content impacts firm revenue. Therefore, it is necessary to determine what factors stimulate the creation of firm-related user-generated content. Creating user-generated videos related to companies (e.g. E-sports) on Chinese online video platforms often includes the use of firm-generated videos as material. It may suggest that firm-generated content may play an essential role in influencing Internet users to create firm-related user-generated content. We collected a unique dataset using a Python web crawler and used the LSDV model for empirical analysis, including 2977 firm-generated videos and 49860 user-generated videos, to explore the impact of firm-generated video attributes on user-generated videos. The results show that some attributes of firm-generated video have a significant impact on user-generated video. The number of comments and coins on firm-generated videos positively affects user-generated videos, while the number of favorite on firm-generated videos negatively affects user-generated videos. We also found that the difference in how users feel about firm-generated videos affects the likelihood of users creating their original videos. User engagement and user brand identity in FGV positively impact stimulating user-generated videos. The authors suggest that companies can maximize the impact on user-generated content by targeting the creation of firm-generated content based on these video attributes. The authors also suggest that firms further investigate theories related to motivational factors, such as the impact of consumer engagement, brand identity, and perceived usefulness on user-generated content.
{"title":"The influence of firm-Generated video on user-Generated video: Evidence from China","authors":"Zirui Ma, Bin Gu","doi":"10.1177/18479790221118628","DOIUrl":"https://doi.org/10.1177/18479790221118628","url":null,"abstract":"We examined the impact of firm-generated content on firm-related user-generated content. Researches have proven that firm-related user-generated content impacts firm revenue. Therefore, it is necessary to determine what factors stimulate the creation of firm-related user-generated content. Creating user-generated videos related to companies (e.g. E-sports) on Chinese online video platforms often includes the use of firm-generated videos as material. It may suggest that firm-generated content may play an essential role in influencing Internet users to create firm-related user-generated content. We collected a unique dataset using a Python web crawler and used the LSDV model for empirical analysis, including 2977 firm-generated videos and 49860 user-generated videos, to explore the impact of firm-generated video attributes on user-generated videos. The results show that some attributes of firm-generated video have a significant impact on user-generated video. The number of comments and coins on firm-generated videos positively affects user-generated videos, while the number of favorite on firm-generated videos negatively affects user-generated videos. We also found that the difference in how users feel about firm-generated videos affects the likelihood of users creating their original videos. User engagement and user brand identity in FGV positively impact stimulating user-generated videos. The authors suggest that companies can maximize the impact on user-generated content by targeting the creation of firm-generated content based on these video attributes. The authors also suggest that firms further investigate theories related to motivational factors, such as the impact of consumer engagement, brand identity, and perceived usefulness on user-generated content.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"19 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81439812","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221093992
Lewis Golightly, Victor Chang, Qi Xu, Xianghua Gao, B. Liu
Over the years, there has been a heavy reliance on cloud computing as IT has innovated through time. In recent times cloud computing has grown monumentally. Many organizations rely on this technology to perform their business as usual and use it as a backbone of their companies' IT infrastructure. This paper investigates the organizational adaptation for cloud computing technology - reviewing case studies from various institutions and companies worldwide to provide a detailed analysis of innovative techniques with cloud computing. We investigate the features and delivery approaches cloud computing offers and the potential challenges and constraints we face when adopting cloud computing into the business setting. We also explore the cybersecurity elements associated with cloud computing, focusing on intrusion detection and prevention and understanding how that can be applied in the cloud. Finally, we investigate the future research directions for cloud computing and expand this paper into further articles with experiments and results.
{"title":"Adoption of cloud computing as innovation in the organization","authors":"Lewis Golightly, Victor Chang, Qi Xu, Xianghua Gao, B. Liu","doi":"10.1177/18479790221093992","DOIUrl":"https://doi.org/10.1177/18479790221093992","url":null,"abstract":"Over the years, there has been a heavy reliance on cloud computing as IT has innovated through time. In recent times cloud computing has grown monumentally. Many organizations rely on this technology to perform their business as usual and use it as a backbone of their companies' IT infrastructure. This paper investigates the organizational adaptation for cloud computing technology - reviewing case studies from various institutions and companies worldwide to provide a detailed analysis of innovative techniques with cloud computing. We investigate the features and delivery approaches cloud computing offers and the potential challenges and constraints we face when adopting cloud computing into the business setting. We also explore the cybersecurity elements associated with cloud computing, focusing on intrusion detection and prevention and understanding how that can be applied in the cloud. Finally, we investigate the future research directions for cloud computing and expand this paper into further articles with experiments and results.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"23 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81180956","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221111436
Nabaz Nawzad Abdullah, M. Prabhu, Masayu binti Othman
Due to unprecedented innovation in information and communication technology, customers interact more with telecommunication service providers. Customer satisfaction is the extent of customer psychological sense and expectation towards a particular product or service. Satisfaction is a core to business success where corporates strive to fulfil them in the competitive market, where customers have more options. The lack of understanding of customer expectations created a gap between telecommunication companies operating in Kurdistan Region and subscribers. The current study intends to understand factors affecting customer satisfaction among telecommunication service companies in Kurdistan Region. It also identifies the customer’s critical factors concerning telecommunication services. Convenience sampling has been used to investigate the impacts of service quality, service attitude, value-added services, and price on customer satisfaction. The result revealed a significant and positive relationship between all independent variables except for the value-added services found to have a significant but reverse impact on customer satisfaction. The negative impacts of value-added services on customer satisfaction rely on the fact that roaming services, money transfer, reward points, and easy recharge are not concerns for customers compared to the price, quality of networks, and connectivity. The study signifies that nourishing customers by telecommunication companies in Kurdistan Region improve their market share and creates competitive value and uniqueness. This study highlights that competitive advantage and uniqueness offers more customer-oriented services to mobile subscribers and could be perceived as a precondition to the survival of operating firms. In return, the general public delivers cheaper and more reliable services with improved connectivity and internet service at a competitive price.
{"title":"Analysing driving factors of customer satisfaction among telecommunication service providers in Kurdistan region","authors":"Nabaz Nawzad Abdullah, M. Prabhu, Masayu binti Othman","doi":"10.1177/18479790221111436","DOIUrl":"https://doi.org/10.1177/18479790221111436","url":null,"abstract":"Due to unprecedented innovation in information and communication technology, customers interact more with telecommunication service providers. Customer satisfaction is the extent of customer psychological sense and expectation towards a particular product or service. Satisfaction is a core to business success where corporates strive to fulfil them in the competitive market, where customers have more options. The lack of understanding of customer expectations created a gap between telecommunication companies operating in Kurdistan Region and subscribers. The current study intends to understand factors affecting customer satisfaction among telecommunication service companies in Kurdistan Region. It also identifies the customer’s critical factors concerning telecommunication services. Convenience sampling has been used to investigate the impacts of service quality, service attitude, value-added services, and price on customer satisfaction. The result revealed a significant and positive relationship between all independent variables except for the value-added services found to have a significant but reverse impact on customer satisfaction. The negative impacts of value-added services on customer satisfaction rely on the fact that roaming services, money transfer, reward points, and easy recharge are not concerns for customers compared to the price, quality of networks, and connectivity. The study signifies that nourishing customers by telecommunication companies in Kurdistan Region improve their market share and creates competitive value and uniqueness. This study highlights that competitive advantage and uniqueness offers more customer-oriented services to mobile subscribers and could be perceived as a precondition to the survival of operating firms. In return, the general public delivers cheaper and more reliable services with improved connectivity and internet service at a competitive price.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"46 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"79732884","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221126791
Takumi Kato
In industrial design, perceived quality is driven by color, material, and finishing (CMF). Extant literature on CMF in the automobile industry has primarily focused on hue. Accordingly, the present study focused on color brightness with the goal of assessing whether light reflection brightness of sport utility vehicles (SUVs) positively affects consumers’ purchase intentions due to an expectation of premium design. Additionally, it was hypothesized that light reflection brightness of compact cars would negatively affect consumers’ purchase intentions, as they would expect a cost-effective design. Subsequently, multiple car designs—with the same style but different levels of light reflection brightness—were created, and randomized controlled trials were conducted through an online research environment in Japan. The results confirmed the study hypotheses, indicating that while light reflection brightness of SUVs positively affected consumers’ purchase intentions, the same effect was not observed for compact cars. This suggests the importance of coherent embodiment based on product concepts. While some elements, such as safety and durability, are required in all products, compatibility with product characteristics needs to be examined for emotional elements, such as design.
{"title":"Perceived color quality: The effect of light reflection brightness of a car’s exterior design on consumers’ purchase intentions","authors":"Takumi Kato","doi":"10.1177/18479790221126791","DOIUrl":"https://doi.org/10.1177/18479790221126791","url":null,"abstract":"In industrial design, perceived quality is driven by color, material, and finishing (CMF). Extant literature on CMF in the automobile industry has primarily focused on hue. Accordingly, the present study focused on color brightness with the goal of assessing whether light reflection brightness of sport utility vehicles (SUVs) positively affects consumers’ purchase intentions due to an expectation of premium design. Additionally, it was hypothesized that light reflection brightness of compact cars would negatively affect consumers’ purchase intentions, as they would expect a cost-effective design. Subsequently, multiple car designs—with the same style but different levels of light reflection brightness—were created, and randomized controlled trials were conducted through an online research environment in Japan. The results confirmed the study hypotheses, indicating that while light reflection brightness of SUVs positively affected consumers’ purchase intentions, the same effect was not observed for compact cars. This suggests the importance of coherent embodiment based on product concepts. While some elements, such as safety and durability, are required in all products, compatibility with product characteristics needs to be examined for emotional elements, such as design.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"4 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"81773955","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221146443
Forrence HsinHung Chen, Yao-Te Tsai, Willy Andreas Oen
Building on the resource-based view theory, the purpose of this study is to investigate the configurational relationship between green human resource management (GHRM) practices and supply chain integration. There were six dimensions of GHRM practices in our study. To investigate their configurational effects, a conceptual model was examined through a fuzzy-set qualitative comparative analysis. The responses from 76 production supervisors and managers in Indonesian footwear companies were collected. The results revealed three distinct combinations of GHRM practices to affect supply chain integration. The first configuration suggested that green development and training and teamwork would affect supply chain integration. The second configuration indicated that green recruitment and selective hiring and green performance evaluation also influence supply chain integration. In addition, achieving all GHRM practices was also important. This study provides implications from the complicated relationships between the dependent variable and independent variables other than structural equation modeling.
{"title":"Configurations of green human resource management practices on supply chain integration","authors":"Forrence HsinHung Chen, Yao-Te Tsai, Willy Andreas Oen","doi":"10.1177/18479790221146443","DOIUrl":"https://doi.org/10.1177/18479790221146443","url":null,"abstract":"Building on the resource-based view theory, the purpose of this study is to investigate the configurational relationship between green human resource management (GHRM) practices and supply chain integration. There were six dimensions of GHRM practices in our study. To investigate their configurational effects, a conceptual model was examined through a fuzzy-set qualitative comparative analysis. The responses from 76 production supervisors and managers in Indonesian footwear companies were collected. The results revealed three distinct combinations of GHRM practices to affect supply chain integration. The first configuration suggested that green development and training and teamwork would affect supply chain integration. The second configuration indicated that green recruitment and selective hiring and green performance evaluation also influence supply chain integration. In addition, achieving all GHRM practices was also important. This study provides implications from the complicated relationships between the dependent variable and independent variables other than structural equation modeling.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"52 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"75192966","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221141537
Muhammad Arshad, Chen Kun Yu, Aneela Qadir, Waqar Ahmad, M. Zubair Rafique
This study aims to see how the big data analytics capability (BDAC) and its dimensions affect the absorptive capacity and autonomous R&D of high-speed railways. As well as their impact on the organization’s long-term sustainability, using the mediation of absorptive capacity and autonomy in R&D. Employees and the heads of the planning, HR, R&D, and technical departments of high-speed railways were polled for information. For data analysis, we used PLS-SEM, and then we employed mediation analysis. BDAC increases the organization’s ability to tolerate change and gives management instructions on making decisions. This study adds to the body of knowledge on absorptive capacity development and autonomy over R&D activities by investigating the role of BDAC in the long-term development of high-speed trains.
{"title":"The impact of big data analytics on organizational sustainability: The influencing factors of autonomous research and development and absorptive capacity","authors":"Muhammad Arshad, Chen Kun Yu, Aneela Qadir, Waqar Ahmad, M. Zubair Rafique","doi":"10.1177/18479790221141537","DOIUrl":"https://doi.org/10.1177/18479790221141537","url":null,"abstract":"This study aims to see how the big data analytics capability (BDAC) and its dimensions affect the absorptive capacity and autonomous R&D of high-speed railways. As well as their impact on the organization’s long-term sustainability, using the mediation of absorptive capacity and autonomy in R&D. Employees and the heads of the planning, HR, R&D, and technical departments of high-speed railways were polled for information. For data analysis, we used PLS-SEM, and then we employed mediation analysis. BDAC increases the organization’s ability to tolerate change and gives management instructions on making decisions. This study adds to the body of knowledge on absorptive capacity development and autonomy over R&D activities by investigating the role of BDAC in the long-term development of high-speed trains.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"976 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"77089569","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221112548
Thang Nguyen Ngoc, Mai Viet Dung, C. Rowley, M. Pejić Bach
Understanding Generation Z job seekers’ expectations and job pursuit intentions can help organizations successfully attract them. However, there is limited research on this, especially for the transition and emerging economies. With these issues in mind, this study focused on two main objectives: (1) to examine Generation Z job seekers’ expectations and their job pursuit intention (JPI) in a transition and emerging economy, with samples from Vietnam, and (2) to advance the understanding of instrumental and symbolic attributes in recruitment literature. We apply the interpretive research method to explore the hidden reasons behind generation Z job seekers’ expectations and intentions of their job pursuit. Multiple combining questionnaires and group discussions were conducted with Vietnamese final year students soon to enter the workforce. The results showed that the Vietnamese Generation Z pays more attention to the job/organization in terms of intangible attributes (e.g. office atmosphere or workplace ethics) than physical features. Our study also found that Generation Z considered instrumental organizational attributes and symbolic meaning of corporate social responsibility (CSR). Although some studies have examined the Generation Z expectation in the workplace, no studies investigated the JPI of Gen Z job seekers. In addition, most recent studies investigated the Generation Z expectation in the workplace without using any solid, theoretical foundation underpinning human resource management. Therefore, using an instrumental-symbolic framework in recruitment, our study adds to the literature by examining how Generation Z job seekers react to instrumental attributes and symbolic attributes.
{"title":"Generation Z job seekers’ expectations and their job pursuit intention: Evidence from transition and emerging economy","authors":"Thang Nguyen Ngoc, Mai Viet Dung, C. Rowley, M. Pejić Bach","doi":"10.1177/18479790221112548","DOIUrl":"https://doi.org/10.1177/18479790221112548","url":null,"abstract":"Understanding Generation Z job seekers’ expectations and job pursuit intentions can help organizations successfully attract them. However, there is limited research on this, especially for the transition and emerging economies. With these issues in mind, this study focused on two main objectives: (1) to examine Generation Z job seekers’ expectations and their job pursuit intention (JPI) in a transition and emerging economy, with samples from Vietnam, and (2) to advance the understanding of instrumental and symbolic attributes in recruitment literature. We apply the interpretive research method to explore the hidden reasons behind generation Z job seekers’ expectations and intentions of their job pursuit. Multiple combining questionnaires and group discussions were conducted with Vietnamese final year students soon to enter the workforce. The results showed that the Vietnamese Generation Z pays more attention to the job/organization in terms of intangible attributes (e.g. office atmosphere or workplace ethics) than physical features. Our study also found that Generation Z considered instrumental organizational attributes and symbolic meaning of corporate social responsibility (CSR). Although some studies have examined the Generation Z expectation in the workplace, no studies investigated the JPI of Gen Z job seekers. In addition, most recent studies investigated the Generation Z expectation in the workplace without using any solid, theoretical foundation underpinning human resource management. Therefore, using an instrumental-symbolic framework in recruitment, our study adds to the literature by examining how Generation Z job seekers react to instrumental attributes and symbolic attributes.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"21 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"83539726","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2022-01-01DOI: 10.1177/18479790221124634
Claudio Sassanelli, S. Terzi
Digital Innovation Hubs (DIHs) are ecosystems bolstering European companies to overtake innovation hindrances and drive Europe to become the world leading innovator in the industry digital revolution. Each of such organizations can provide a certain list of services, that can be classified and grouped in five macro-classes according to the Data-driven Business-Ecosystem-Skills-Technology (D-BEST) reference model, able to decode DIHs’ service portfolio and to shape collaborative networks in the Industry 4.0 age. However, to support an easier codification of DIH support actions, which also directly entails the engagement of enterprises in the DIH ecosystems, a method able to analyze typical Customer Journeys (CJs) is needed. Therefore, this paper proposes the D-BEST based DIH CJ analysis method, able to configure DIHs’ unique value proposition, mapping on the five macro-classes of services of the D-BEST the digital transformation processes of the two main categories of DIH customers (technology end-users and technology providers). The method analyses the service provision process of single DIHs, evidencing their strengths and weaknesses, and is also effective in suggesting possible collaborations and joint service provision in a network of multiple DIHs, being able to unveil the commonalities and complementarities among the different journeys.
{"title":"The D-BEST Based digital innovation hub customer journey analysis method: Configuring DIHs unique value proposition","authors":"Claudio Sassanelli, S. Terzi","doi":"10.1177/18479790221124634","DOIUrl":"https://doi.org/10.1177/18479790221124634","url":null,"abstract":"Digital Innovation Hubs (DIHs) are ecosystems bolstering European companies to overtake innovation hindrances and drive Europe to become the world leading innovator in the industry digital revolution. Each of such organizations can provide a certain list of services, that can be classified and grouped in five macro-classes according to the Data-driven Business-Ecosystem-Skills-Technology (D-BEST) reference model, able to decode DIHs’ service portfolio and to shape collaborative networks in the Industry 4.0 age. However, to support an easier codification of DIH support actions, which also directly entails the engagement of enterprises in the DIH ecosystems, a method able to analyze typical Customer Journeys (CJs) is needed. Therefore, this paper proposes the D-BEST based DIH CJ analysis method, able to configure DIHs’ unique value proposition, mapping on the five macro-classes of services of the D-BEST the digital transformation processes of the two main categories of DIH customers (technology end-users and technology providers). The method analyses the service provision process of single DIHs, evidencing their strengths and weaknesses, and is also effective in suggesting possible collaborations and joint service provision in a network of multiple DIHs, being able to unveil the commonalities and complementarities among the different journeys.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"58 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2022-01-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"88656823","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-31DOI: 10.1177/18479790211042191
Jutamat Jintana, A. Sopadang, S. Ramingwong
E-commerce growth enforces the courier business to focus on developing a new business model decision. This paper aims to explore a suitable new business idea for courier business if the Data Analytics (DA) can be advantageous, using small courier company as a case study. The study investigates Logistics Service Provider (LSP) activities and the Gap Analysis and SWOT analysis were conducted to explore Data Analytics (DA) opportunity. Then, the alternative business models were pre-screened by the requirements of company, i.e. reasonable investment cost and the opportunity in using Data Analytics (DA). Ansoff Matrix is used to classify the alternative of new service idea into two segments; 1) offer development, i.e. Market development, and 2) New business development, i.e. Service development and Diversification. Fuzzy Analytic Hierarchy Process (FAHP) is used to select suitable business idea by weighted summation on five of Data Analytics (DA) accommodation criteria, i.e. company capability; the ability performs of demand; vision, strategy, and desire of executive, investment strategy and customer data opportunity. The business models that are mostly desirable are 1) Suppliers-Consignees recommendation, 2) Fulfillment service model and 3) Sourcing model. These three models were elaborated and discussed in the perspectives of company and customer. Additionally, this research proposes several challenges in Data Analytics (DA) related in logistics activity, key decision criteria and methods of idea selection implemented guidelines for logistics business practice.
{"title":"Idea selection of new service for courier business: The opportunity of data analytics","authors":"Jutamat Jintana, A. Sopadang, S. Ramingwong","doi":"10.1177/18479790211042191","DOIUrl":"https://doi.org/10.1177/18479790211042191","url":null,"abstract":"E-commerce growth enforces the courier business to focus on developing a new business model decision. This paper aims to explore a suitable new business idea for courier business if the Data Analytics (DA) can be advantageous, using small courier company as a case study. The study investigates Logistics Service Provider (LSP) activities and the Gap Analysis and SWOT analysis were conducted to explore Data Analytics (DA) opportunity. Then, the alternative business models were pre-screened by the requirements of company, i.e. reasonable investment cost and the opportunity in using Data Analytics (DA). Ansoff Matrix is used to classify the alternative of new service idea into two segments; 1) offer development, i.e. Market development, and 2) New business development, i.e. Service development and Diversification. Fuzzy Analytic Hierarchy Process (FAHP) is used to select suitable business idea by weighted summation on five of Data Analytics (DA) accommodation criteria, i.e. company capability; the ability performs of demand; vision, strategy, and desire of executive, investment strategy and customer data opportunity. The business models that are mostly desirable are 1) Suppliers-Consignees recommendation, 2) Fulfillment service model and 3) Sourcing model. These three models were elaborated and discussed in the perspectives of company and customer. Additionally, this research proposes several challenges in Data Analytics (DA) related in logistics activity, key decision criteria and methods of idea selection implemented guidelines for logistics business practice.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"80 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-08-31","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"91036221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2021-08-23DOI: 10.11648/J.IJEM.20210503.11
I. Shaukat
Corporate goverences is the important part of Business. No Business cannot be increase with out corporate goverence. Orporate goverences is very important for the financial experts. We should discuss about the role of financial manager regarding the implentstion of code of corporate goverence. Corporate goverences is very beneficial for the finance manager. There is lot of link between the corporate governance, financial management, financial managers. Financial management is very important part of our life. With the financial management we can regulate the trade, Business, commerce, finance. When the Business was become modernized, the Business turned over the new leaf. Finincial management become the regularized. Because of corporate goverence the dream of the prosperous become true. Corporate goverence is only way which provide the way of cleaness and transparency. Corporate goverences is very fine way how to creat goverence culture in one country. After the issuence of code of corporate goverence the implentstion is very essential for the corporate sector. The day is not far when all the people of the country will aware with the code of corporate goverence. Code of corporate goverence is the ingredient to all business sector, which give the opperunity to all business how they face the challenges of twenty one century.
{"title":"Corporate Goverences with Best Implementation with the Era of Globalization and in the 21 Century","authors":"I. Shaukat","doi":"10.11648/J.IJEM.20210503.11","DOIUrl":"https://doi.org/10.11648/J.IJEM.20210503.11","url":null,"abstract":"Corporate goverences is the important part of Business. No Business cannot be increase with out corporate goverence. Orporate goverences is very important for the financial experts. We should discuss about the role of financial manager regarding the implentstion of code of corporate goverence. Corporate goverences is very beneficial for the finance manager. There is lot of link between the corporate governance, financial management, financial managers. Financial management is very important part of our life. With the financial management we can regulate the trade, Business, commerce, finance. When the Business was become modernized, the Business turned over the new leaf. Finincial management become the regularized. Because of corporate goverence the dream of the prosperous become true. Corporate goverence is only way which provide the way of cleaness and transparency. Corporate goverences is very fine way how to creat goverence culture in one country. After the issuence of code of corporate goverence the implentstion is very essential for the corporate sector. The day is not far when all the people of the country will aware with the code of corporate goverence. Code of corporate goverence is the ingredient to all business sector, which give the opperunity to all business how they face the challenges of twenty one century.","PeriodicalId":45882,"journal":{"name":"International Journal of Engineering Business Management","volume":"26 1","pages":""},"PeriodicalIF":3.3,"publicationDate":"2021-08-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"78275762","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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