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Developing a Social Marketing–Based Colorectal Cancer Screening Campaign Centered on Stool-Based Testing for Patients Utilizing Services at a Federally Qualified Healthcare Center 开展以社会营销为基础的大肠癌筛查活动,以粪便检测为中心,为使用联邦合格医疗保健中心服务的患者提供服务
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-05-02 DOI: 10.1177/15245004231174874
Aldenise P. Ewing, Marlene Joannie Bewa, R. Zemen, Tali Schneider, Portia J. Zaire, Justice Clark, Jennifer L. Hefner, Claudia Parvanta
Background More than 50% of colorectal cancer (CRC)–related deaths could be prevented with early detection and treatment. Federally Qualified Healthcare Centers (FQHCs)—safety-net facilities that provide primary care services to uninsured, underinsured and minority patients—report some of the lowest CRC screening rates. Effective CRC screening interventions within FQHCs may help to promote CRC screening utilization among patients from diverse backgrounds. Focus of Article This study was designed to explore average-risk, patient perceptions of facilitators and impediments of using the Fecal Immunochemical Test (FIT) kit for CRC screening within the social marketing framework of the 4 “P’s”—product, price, place, and promotion. Research Aim To conduct formative research with priority populations (i.e., diverse, FQHC patients), assess acceptability of the FIT kit, and identify ways to better meet preferences and needs. Program Design/Approach Qualitative, Focus Groups. Importance to the Social Marketing Field Findings from this study would aid in the future development of a community-based prevention marketing intervention to promote CRC screening within FQHCs that serve diverse patient populations. Methods Focus groups were conducted in English and Spanish with CRC screening age-eligible patients from a South Florida FQHC System. Interview guides were designed to better understand FQHC patient perceptions of CRC Screening via the FIT kit (product) by up-to-date and not up-to-date participants. Additional topics included likes/dislikes (price), preferred location for completing CRC screening and receiving CRC prevention education (place), and strategies for persuasive communication to increase CRC screening among patients who visit FQHCs (promotion). Data were analyzed to identify FIT screening facilitators and impediments using thematic coding in MaxQDA. Results Five focus groups, involving 36 participants aged 50 and older, were conducted. Over half of participants self-identified as Hispanic (36%) or non-Hispanic Black (28%). Key facilitators were the convenience and simplicity of at-home testing (product), presumed affordability of it compared to colonoscopy (price), and ability to return by mail (place). Participants also shared numerous strategies for promotion, including direct referral from Primary Care Providers, mass media campaigns, mailed or electronic reminders from the clinic, and peer advocacy events in churches. Recommendations for Research or Practice Social marketing provides an adequate approach for developing a patient-centered campaign to promote CRC screening uptake at FQHCs. Future CRC screening promotional campaigns at FQHCs should build on the motivation that patients must prioritize their health by emphasizing the convenience of completing CRC screening at home with the capability of mailing it back. Clinics should also work to reduce patient responsibility by developing automated clinic system reminders to openly communica
超过50%的结直肠癌(CRC)相关死亡可以通过早期发现和治疗来预防。联邦合格医疗中心(FQHCs)——为无保险、保险不足和少数族裔患者提供初级保健服务的安全网设施——报告的一些结直肠癌筛查率最低。fqhc内有效的CRC筛查干预可能有助于促进不同背景患者对CRC筛查的利用。本研究旨在探讨在4个“P”(产品、价格、地点和促销)的社会营销框架下,使用粪便免疫化学测试(FIT)试剂盒进行CRC筛查的平均风险、患者对促进因素和障碍的看法。研究目的对优先人群(即不同的FQHC患者)进行形成性研究,评估FIT试剂盒的可接受性,并确定更好地满足偏好和需求的方法。程序设计/方法定性,焦点小组。本研究的发现将有助于未来以社区为基础的预防营销干预的发展,以促进为不同患者群体服务的fqhc的结直肠癌筛查。方法对来自南佛罗里达FQHC系统的CRC筛查年龄符合要求的患者用英语和西班牙语进行焦点小组调查。访谈指南旨在更好地了解FQHC患者通过FIT试剂盒(产品)对最新和非最新参与者的CRC筛查的看法。其他主题包括喜欢/不喜欢(价格),完成结直肠癌筛查和接受结直肠癌预防教育的首选地点(地点),以及在访问fqhc的患者中增加结直肠癌筛查的说服性沟通策略(推广)。利用MaxQDA中的主题编码对数据进行分析,以确定FIT筛选的促进因素和障碍。结果共分为5个焦点组,共36人,年龄在50岁及以上。超过一半的参与者自认为是西班牙裔(36%)或非西班牙裔黑人(28%)。关键的促进因素是家庭检测(产品)的便利性和简单性,与结肠镜检查相比,它的可承受性(价格),以及通过邮寄(地点)退货的能力。与会者还分享了许多推广策略,包括初级保健提供者的直接转介、大众媒体宣传、诊所的邮寄或电子提醒,以及教堂的同伴倡导活动。社会营销为开展以患者为中心的运动以促进fqhc的CRC筛查提供了适当的方法。未来在fqhc的CRC筛查推广活动应该建立在患者必须优先考虑健康的动机上,强调在家中完成CRC筛查的便利性,并能够邮寄回来。诊所还应通过开发自动诊所系统提醒,与患者公开沟通结直肠癌筛查,以减少患者的责任。
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引用次数: 0
Are Perceived Benefits of Heated Tobacco Products Consumption Aiding Smoking Cessation? 加热烟草制品的消费是否有助于戒烟?
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-04-26 DOI: 10.1177/15245004231173429
Mafalda Martinho, S. Silva, Paulo Duarte, Marisa R. Ferreira
Background The tobacco industry has been facing several transformations, considering that technology has evolved and health concerns have increased. One way for this industry to meet the growing social and health concerns is to provide alternative solutions. Heated tobacco products (HTPs) were the solution found, but they nevertheless pose several challenges to regulators, companies, and consumers, since HTPs are advertised as a less harmful alternative to conventional cigarettes. Focus of the Article This study aims to analyze smokers' perception of HTPs to provide insights for social marketing campaigns targeting behavioral change. Research questions The main objectives of this research are: (1) to assess whether smokers and ex-smokers view HTPs as less harmful to health than traditional cigarettes; and (2) to determine to what extent HTPs can help increase the intention to quit smoking. Methods This study explores smokers’ perception of HTPs consumption using a modified version of the Health Belief Model (HBM). A survey study involving 250 smokers and ex-smokers was conducted to test the conceptual model using PLS-Path modeling to validate the research hypotheses. The data were analyzed using the SPSS 27 and SmartPLS 3.3 programs. Results The results suggest that the perceived benefits of heated tobacco consumption negatively influence the likelihood of quitting smoking. Therefore, HTPs do not work as auxiliary products with regard to the intention to quit smoking. In some cases, the effect is quite the opposite, as HTPs use increases tobacco consumption and dependence. Perceived susceptibility and perceived severity are not significant predictors of the decision to quit smoking. Research limitations Future research could use a sample that includes only HTPs smokers and ex-smokers, analyze HTPs benefits and understand the primary motivation behind replacing conventional cigarettes with HTPs. Practical implications Entities attempting to promote the reduction of tobacco consumption should equate HTPs to conventional tobacco and focus on campaigns targeting only HTPs smokers. Whenever studying perceptions on HTPs, it is important to consider smokers’ dependence on nicotine and the particularities of the devices used to consume HTPs. Importance to the Social Marketing Field Considering the social relevance and growth of heated tobacco consumption, as well as the increase of the tobacco industry’s economic power, this research offers relevant insights into consumers’ perceptions toward HTPs.
考虑到技术的发展和健康问题的增加,烟草业一直面临着几次变革。该行业满足日益增长的社会和健康问题的一种方法是提供替代解决方案。加热烟草产品(HTPs)是找到的解决方案,但它们仍然给监管机构、公司和消费者带来了一些挑战,因为HTPs被宣传为比传统卷烟危害更小的替代品。本研究旨在分析吸烟者对吸烟行为的看法,为针对行为改变的社会营销活动提供见解。本研究的主要目的是:(1)评估吸烟者和戒烟者是否认为htp比传统香烟对健康的危害更小;(2)确定htp在多大程度上有助于提高戒烟意愿。方法采用改进的健康信念模型(Health Belief Model, HBM)探讨吸烟者对烟酒消费的认知。通过对250名吸烟者和戒烟者的调查研究,采用PLS-Path模型对概念模型进行检验,验证研究假设。采用SPSS 27和SmartPLS 3.3程序对数据进行分析。结果结果表明,加热烟草消费的感知益处对戒烟的可能性产生负面影响。因此,在戒烟意向方面,htp不能作为辅助产品。在某些情况下,其效果恰恰相反,因为使用高温烟草制品会增加烟草消费和对烟草的依赖。感知易感性和感知严重程度不是戒烟决定的显著预测因子。未来的研究可以使用一个样本,只包括烟瘾性香烟吸烟者和戒烟者,分析烟瘾性香烟的好处,并了解用烟瘾性香烟取代传统香烟的主要动机。实际影响试图促进减少烟草消费的实体应将高温烟草制品等同于传统烟草,并将重点放在仅针对高温烟草制品吸烟者的运动上。在研究对烟碱的认知时,重要的是要考虑吸烟者对尼古丁的依赖以及用于消耗烟碱的设备的特殊性。考虑到加热烟草消费的社会相关性和增长,以及烟草业经济实力的增长,本研究提供了消费者对高温烟草营销的看法的相关见解。
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引用次数: 0
Can Motivation, Opportunity and Ability Theory Informed Segments Be Validated in the Australian Defence Force? 动机、机会和能力理论的相关部分能否在澳大利亚国防军中得到验证?
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-04-21 DOI: 10.1177/15245004231173194
Anna Kitunen, S. Rundle-Thiele, J. Carins, S. Deshpande
Background Segmentation use in social marketing especially in improving the health of young adults is limited, and theory use within segmentation remains infrequent. A generalisable segmentation structure that can be reliably applied across different young adult’s samples may assist social marketers to move beyond one size fits all healthy eating programs. Focus of the Article Segmentation is an essential marketing principle which allows customising marketing activities to the needs of specific segments. Evidence shows that behaviour change is more likely when more principles are used, yet segmentation remains underutilised and a cross-sample validation of segments across different populations remains to be demonstrated. Importance to the Social Marketing Field Delivery of healthy eating programs targeted to group differences and accommodating a broader theory-based socio-ecological viewpoint is needed to engage with a cross section of young adults more effectively along with a cross-sample validation of segments across different populations to identify a valid segmentation structure that can be reliably applied across the Australian young adult population. Methods A replication study was conducted using the same constructs, items and analytical procedures as in the original study. Data was collected online and in person using a paper survey in two military bases to ensure a mix of Australian Defence Force (ADF) trainee types. Psychographic variables informed by the MOA framework were collected and used to segment the sample with two-step cluster analysis along with a demographic measure (education) and behavioural measure (eating behaviour) to repeat the segmentation analysis. Results The ability of the MOA framework to explain eating behaviour was confirmed in the ADF trainee sample, and two-step cluster analysis produced a similar segment structure to the original study with education, opportunity and motivation to eat healthy being the most important variables in segment formation. Recommendations for Research or Practice Segmentation is important for developing understanding that enables social marketers to design social change programs to meet the needs of young adults. This empirical replication study confirmed a similar theory-driven healthy eating segment solution across two young adult populations illustrating the value of using behavioural theories to draw segments and utilising the same theory to cross-validate the constructs in a comparable sample. Future research could use this approach to identify a valid segmentation structure that can be reliably applied across different populations and behavioural contexts.
在社会营销中,尤其是在改善年轻人健康方面,细分的应用是有限的,并且在细分中使用的理论仍然很少。一个可以可靠地应用于不同年轻人样本的通用细分结构可以帮助社会营销人员超越一刀切的健康饮食计划。文章细分的重点是一个基本的营销原则,它允许定制营销活动,以满足特定细分的需求。有证据表明,当使用更多原则时,行为改变的可能性更大,但细分仍然没有得到充分利用,跨不同人群的细分交叉样本验证仍有待证明。对社会营销领域的重要性针对群体差异和适应更广泛的基于理论的社会生态学观点的健康饮食计划的交付需要更有效地与年轻人的横截面接触,并对不同人群的细分进行交叉样本验证,以确定一个有效的细分结构,可以可靠地应用于整个澳大利亚年轻人。方法采用与原研究相同的结构、项目和分析方法进行重复研究。数据是在两个军事基地通过在线和面对面的书面调查收集的,以确保澳大利亚国防军(ADF)学员类型的混合。收集由MOA框架提供的心理变量,并使用两步聚类分析对样本进行分割,同时使用人口统计测量(教育)和行为测量(饮食行为)来重复分割分析。结果在ADF学员样本中证实了MOA框架解释饮食行为的能力,两步聚类分析产生了与原始研究相似的分段结构,其中教育、机会和健康饮食动机是分段形成中最重要的变量。研究或实践建议细分对于发展理解是很重要的,这使社会营销人员能够设计社会变革计划,以满足年轻人的需求。这项经验复制研究证实了两个年轻成人群体中类似的理论驱动的健康饮食细分解决方案,说明了使用行为理论绘制细分并利用相同理论在可比样本中交叉验证结构的价值。未来的研究可以使用这种方法来确定一个有效的分割结构,可以可靠地应用于不同的人群和行为背景。
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引用次数: 0
Understanding Binge Drinking Quitting Intention and Behaviour Using an Extended TPB 利用扩展TPB了解酗酒戒酒的意图和行为
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-04-18 DOI: 10.1177/15245004231171888
Zivai M. Machaka-Mare, M. Mpinganjira, D. Maduku
Background Binge drinking is a social problem that is highly prevalent in South Africa, particularly among the youth. The behaviour has negative consequences on the health of individuals and society. Focus of the Article This empirical study drew from the Theory of planned behaviour and decomposed the theory’s determinants of intention into two components each, to investigate intention to quit binge drinking. Social support from the Social cognitive theory was also investigated as a determinant of intention to quit. Furthermore, the study investigates the determinants quitting binge drinking behaviour. Research Hypotheses The study proposed that attitude (affective and instrumental); subjective norms (injunctive and descriptive), perceived behavioural control (self-efficacy and perceived controllability) and social support positively and significantly predict intention to quit binge drinking. Intention, perceived controllability and self-efficacy were hypothesised to predict actual behaviour of quitting binge drinking. Importance to the Social Marketing Field This study contributes theoretical knowledge through the use of an extended TPB model that focuses on the desired behaviour of quitting binge drinking and provides specific determinants that social marketers can use when designing interventions. The two-component TPB used in the study also provides social marketers distinctive and specific knowledge on which aspects from the original one component significantly influence the intention to quit. The implications are discussed from a social marketing perspective. Methods A cross-sectional, quantitative online survey was used to collect data from a convenient sample of 810 respondents. Partial Least Squares Structural equation modelling was used to analyse the data including testing the hypothesis and age group–based multigroup analysis. Results Instrumental attitude, injunctive norms, descriptive norms, self-efficacy and social support were found to significantly and positively predict intention to quit binge drinking explaining 49.2% variance in intention. However, the influence of affective attitude was negative and insignificant. Intention and self-efficacy positively explained 16.2% of variance in behaviour. Recommendations for Research/Practice It is recommended that social marketers focus on instrumental attitude injunctive, descriptive norms, self-efficacy as well as social support when designing interventions to promote quitting binge drinking behaviour. Limitations The main limitation of the study is it provides a broad ranging overview which calls for more experimental efforts to be done on the ground for practitioners promoting positive behaviour change.
酗酒在南非是一个非常普遍的社会问题,尤其是在年轻人中。这种行为对个人和社会的健康都有负面影响。本实证研究借鉴计划行为理论,将计划行为理论的意愿决定因素分解为两个部分,对豪饮戒酒意愿进行研究。社会认知理论的社会支持作为戒烟意向的决定因素也被调查。此外,该研究还调查了戒酒行为的决定因素。研究假设本研究提出态度(情感性和工具性);主观规范(禁令性和描述性)、感知行为控制(自我效能感和感知可控性)和社会支持正向显著预测狂欢戒酒意向。意向、感知可控性和自我效能被假设为预测戒酒狂欢的实际行为。本研究通过使用扩展的TPB模型提供理论知识,该模型侧重于戒酒狂欢的期望行为,并提供社会营销人员在设计干预措施时可以使用的具体决定因素。研究中使用的双成分TPB还为社会营销人员提供了独特而具体的知识,即原始的一个成分的哪些方面显著影响了退出意愿。本文从社会营销的角度对其影响进行了讨论。方法采用横断面、定量的在线调查方法,方便抽取810名调查对象。采用偏最小二乘结构方程模型对数据进行分析,包括假设检验和基于年龄组的多组分析。结果工具态度、禁令规范、描述性规范、自我效能感和社会支持显著正向预测酗酒者的戒酒意向,解释了49.2%的意向方差。而情感态度的影响为负向且不显著。意向和自我效能正向解释16.2%的行为差异。研究/实践建议建议社会营销人员在设计促进戒酒狂欢行为的干预措施时,应关注工具性态度、禁令、描述性规范、自我效能以及社会支持。该研究的主要局限性在于它提供了一个广泛的概述,这需要更多的实验努力来促进从业者的积极行为改变。
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引用次数: 0
Encouraging Respectful Wildlife Viewing Among Tourists: Roles for Social Marketing, Regulatory Information, Symbolic Barriers, and Enforcement 鼓励游客尊重野生动物:社会营销、监管信息、象征性障碍和执法的角色
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-26 DOI: 10.1177/15245004231153085
Katie M. Abrams, Amanda L. Molder, Paige Nankey, Kirsten M. Leong
Background The practice of viewing animals in captivity is losing popularity among tourists, who would rather observe wildlife in their natural environments. A laudable sustainability goal is to provide enjoyable viewing possibilities while also protecting wildlife. Focus of the Article This study tested a social marketing campaign that promoted replacement behaviors against standard regulatory signage in persuading individuals to follow the viewing distance guideline for Hawaiian green sea turtles. The characteristics of one of the study sites also offered the opportunity to study the impacts of symbolic barriers (e.g., rock walls, orange safety cones) and enforcement from authority-like figures on people’s compliance. Research Questions The study addresses three research questions: (1) Can a social marketing-based approach encourage respectful wildlife viewing? (2) How does the approach compare to one providing simplistic information about the behavior and associated laws? (3) How do symbolic barriers and enforcement by authority-like figures add impact to influencing respectful wildlife viewing? Program Design/Approach The “Amazing from Afar” campaign was designed with insights from federal wildlife managers, existing literature on tourists’ psychology and goals, and key informant interviews with local residents. The campaign promoted replacement behaviors of taking forced perspective photos of sea turtles and was evaluated alongside other techniques to encourage respectful viewing. Importance to the Social Marketing Field This article demonstrates the effectiveness of social marketing for nature-based recreation, an under-served area where interest in approaches focused on behavior change is emerging. The study documents improved compliance with wildlife viewing distances using a social marketing approach compared to the more standard approach of stating rules/laws and putting up symbolic barriers. Plus, it illustrates how symbolic barriers and enforcement can enhance impact. Methods Research took place over two studies, one on Oahu (n = 1,437) and one on the Island of Hawai‘i (n = 10,217) using a quasi-experimental design where the control conditions reflected existing efforts at the site. Using naturalistic observation, we categorized and counted people at various distances from basking sea turtles before and during the social marketing campaign. Results Findings showed regulatory information signs located near the sea turtles positively impacted people’s compliance with the viewing distance guideline, and the social marketing campaign improved compliance even further. The symbolic barrier could help or hurt compliance depending on how close sea turtles got to its edges, but compliance was over 90% with the social marketing campaign in place. Recommendations Natural resource managers and conservationists should carefully consider how regulations/enforcement, environmental design, and marketing can work together to achieve wildlife protectio
背景观赏圈养动物的做法在游客中越来越不受欢迎,他们宁愿在自然环境中观察野生动物。一个值得称赞的可持续发展目标是在保护野生动物的同时,提供令人愉快的观赏机会。文章的焦点这项研究测试了一项社会营销活动,该活动促进了针对标准监管标志的替代行为,以说服个人遵守夏威夷绿海龟的观看距离准则。其中一个研究地点的特征也为研究象征性障碍(如岩壁、橙色安全锥)和权威人物的执法对人们遵守规定的影响提供了机会。研究问题该研究解决了三个研究问题:(1)基于社会营销的方法能否鼓励尊重野生动物的观赏?(2) 这种方法与提供有关行为和相关法律的简单信息的方法相比如何?(3) 象征性的障碍和权威人物的执法如何影响尊重野生动物的观赏?项目设计/方法“来自阿法尔的惊人”活动是根据联邦野生动物管理人员的见解、关于游客心理和目标的现有文献以及对当地居民的关键线人采访而设计的。该活动推广了拍摄海龟强制透视照片的替代行为,并与其他技术一起进行了评估,以鼓励尊重观看。对社会营销领域的重要性本文展示了社会营销对基于自然的娱乐的有效性,这是一个服务不足的领域,人们对关注行为改变的方法越来越感兴趣。与制定规则/法律和设置象征性障碍的更标准方法相比,该研究记录了使用社会营销方法提高了对野生动物观赏距离的遵守程度。此外,它还说明了象征性的障碍和强制执行是如何增强影响力的。方法研究进行了两项研究,一项在瓦胡岛(n=1437),另一项在夏威夷岛(n=10217),采用准实验设计,其中控制条件反映了现场现有的努力。利用自然主义观察,我们在社交营销活动之前和期间,对距离晒海龟不同距离的人进行了分类和统计。结果发现,海龟附近的监管信息标志对人们遵守观看距离准则产生了积极影响,社会营销活动进一步提高了人们的遵守率。象征性的障碍可能有助于或损害合规性,这取决于海龟离它的边缘有多近,但随着社会营销活动的开展,合规性超过90%。建议自然资源管理者和自然资源保护主义者应仔细考虑法规/执行、环境设计和营销如何共同实现野生动物保护,同时保留令人满意的观赏机会。局限性依赖于对人们行为的观察的实地研究无法保证接触到标牌,在某些情况下,象征性的障碍也可能被忽视。相反,可能会有来自其他人的描述性规范提示,因为多方同时观看是很常见的。
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引用次数: 1
Convergence of Social Marketing and Engineering: A Lead Mitigation Study in Madagascar 社会营销与工程的融合:马达加斯加的铅减排研究
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-25 DOI: 10.1177/15245004231153951
Adaline M Buerck, M. Khaliq, Rinah Rakotondrazaka, Lova Rakotoarisoa, Luke John Paul Barrett, S. Sommariva, J. Mihelcic
Background and Situation Analysis The importance of Water Sanitation and Hygiene (WASH) projects for the protection of health is embedded in the sustainable development goals. However, within the development and humanitarian fields sustainability of WASH projects is still a challenge with 30–50% of projects failing within two to five years of implementation. Though failure is not linked to any one source, a common theme speaks to a greater need for community engagement and integration of the wants and needs of the end-user in the design process. Social marketing, with its focus on the consumer and use of commercial marketing strategies to achieve behavior change is a promising approach that can be integrated into ongoing WASH initiatives to meet program outcomes and to achieve long-term sustainability. Priority audience Primary audience includes technicians who manufacture and repair pitcher pumps. Secondary audience includes community members in Toamasina, Madagascar, who will experience a decrease in exposure to lead through their water supply. Behavioral objectives Decrease exposure to lead (Pb) introduced through the use of a decentralized, self-supply water system, the pitcher pump. Specifically, decrease use of leaded components in the manufacturing and repair of pitcher-pumps Strategy/Intervention Development of the intervention followed the social marketing process including conducting a situational analysis, identification and selection of a behavioral focus and priority population, formative research, development of an integrated marketing strategy, pretesting the strategy, followed by campaign implementation, and monitoring and evaluation. An intervention focused on building a sense of community and introducing the element of professionalism for the pump manufacturers was developed, consisting of personalized one-on-one outreach to raise awareness of the health topic, followed by skill building trainings on how to make the switch to non-leaded components. This was coupled with tangible products that created a new professional network, documentation of work, and backing of work by trusted government entities. Evaluation Methods and Results Using the theory of planned behavior, a pre/post-test summative evaluation was developed. Preliminary results indicate that pump technicians no longer use lead in pumps unless specifically requested by the pump owners. These results indicate a positive shift towards the use of lead-free components with project follow-up and analysis ongoing. Recommendations for Social Marketing Practice Use of social marketing within the WASH sector is lacking. This paper demonstrates the integration of social marketing in an ongoing WASH project. Through a description of each step of the process, our experiences in implementing it and the lessons learned, we hope to guide future integration. Additionally, this paper demonstrates the convergence of engineers and social marketers working collaboratively on an interdisc
背景和情况分析水环境卫生和个人卫生项目对保护健康的重要性已纳入可持续发展目标。然而,在发展和人道主义领域,讲卫生运动项目的可持续性仍然是一个挑战,30-50%的项目在实施后的两到五年内失败。尽管失败与任何一个来源都没有联系,但一个共同的主题表明,在设计过程中,更需要社区参与,并整合最终用户的需求。社会营销以消费者为重点,利用商业营销策略来实现行为改变,是一种很有前途的方法,可以融入正在进行的讲卫生倡议中,以实现计划成果并实现长期可持续性。优先受众主要受众包括制造和修理水罐泵的技术人员。次要受众包括马达加斯加Toamasina的社区成员,他们将通过供水减少接触铅。行为目标通过使用分散的自供水系统,即水罐泵,减少铅(Pb)的暴露。具体而言,在水罐泵的制造和维修中减少含铅成分的使用策略/干预措施干预措施的制定遵循社会营销过程,包括进行情景分析、识别和选择行为重点和优先人群、形成性研究、制定综合营销策略,对战略进行预测试,随后开展活动,并进行监测和评估。制定了一项干预措施,重点是建立社区意识,并为泵制造商引入专业元素,包括个性化的一对一外联,以提高对健康主题的认识,然后是关于如何转向无铅组件的技能建设培训。再加上有形的产品,创建了一个新的专业网络、工作文件以及值得信赖的政府实体对工作的支持。评估方法和结果利用计划行为理论,开发了测试前/测试后总结性评估。初步结果表明,除非泵所有者特别要求,否则泵技术人员不再在泵中使用铅。这些结果表明,随着项目后续行动和分析的进行,无铅组件的使用出现了积极的转变。社会营销实践建议在讲卫生运动部门内缺乏社会营销的使用。本文展示了社会营销在一个正在进行的讲卫生运动项目中的整合。通过对这一进程的每一步、我们在执行过程中的经验和吸取的教训的描述,我们希望能够指导未来的一体化。此外,本文展示了工程师和社会营销人员在跨学科团队中合作的融合,以及这如何有助于增强项目理解,帮助建立当地合作伙伴关系,并帮助实现长期可持续性。
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引用次数: 2
Immersive Technology as a Social Marketing Tool: Exploring the Impact of 360-Video & Virtual Reality on Intent to Help and Attitudes Toward the Homeless 作为社交营销工具的沉浸式技术:探索360视频和虚拟现实对帮助意向和对无家可归者态度的影响
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-24 DOI: 10.1177/15245004221150796
Casey Frechette, Stephen Diasio, Michael Luckett, Philip J. Trocchia, S. Natali
Background Immersive technology holds significant promise for social marketers, but much remains unknown about how best to incorporate these materials into campaigns. To clarify the value of virtual reality and 360-degree video to social marketing, we focused on the impact of media modality on behaviors and attitudes toward the homeless. Focus of the Article This article explores the suitability of immersive technology in social marketing campaigns by comparing how four media modalities [Text & Photos, 2D Video, interactive 360-degree Video, and Virtual Reality (VR)], as well an interactive 360-degree Video control group, impact participants’ intent to help and attitudes toward the homeless. The modalities vary by level of immersiveness, which we characterize based on three dimensions: physicality, vividness, and interactivity. Findings show that VR can change attitudes and behaviors and could be used to increase donations, support for societal initiatives to address homelessness, and other helpful behaviors. Hypotheses H1: The greater the level of media immersiveness, the more positively behavioral intentions toward the homeless are affected. H2: The greater the level of media immersiveness, the more positively attitudes toward the homeless are affected. Importance to the Social Marketing Field Virtual reality seems to hold particular promise in influencing audience attitudes and behavioral intentions. Social marketers need to understand the strategic value of VR as an emerging technology within the context of broader marketing campaigns. VR’s potential to create an immersive media experience positions it as a strategic tool for social marketers to impact target markets and stakeholders. Methods We used a pretest and post-test experimental method focused on first-person narratives of homelessness. An 11-item ATHI Short-Form scale was used to measure attitudes toward the homeless, and selected items from the Experience with Homelessness Scale were used to measure ‘intent to help’ homeless individuals. After a pretest, 461 participants were assigned to one of five treatment conditions: Text & Photos, 2D Video, 360-degree Video, and VR Headset Video, as well a 360-degree Video control group. Results In the VR condition, both ‘intent to help’ and Societal Causation, a subcomponent of attitudes toward the homeless, were significantly higher (p < .05) than all other conditions. The mean intent to help score for the VR condition was 36.05 (out of 55), compared to 32.25 for the next-highest condition. These results indicate that VR may be a viable tool for social marketers to enact positive change among targeted stakeholders. Recommendations for Research or Practice Our findings show how technology can be used as a force for social change. VR demonstrates the potential to foster public support by building a bridge connecting those experiencing homelessness with those who have the desire to help. As such, we recommend the use of homeless stories using VR
沉浸式技术为社会营销人员带来了巨大的希望,但如何最好地将这些材料融入到营销活动中仍是未知数。为了阐明虚拟现实和360度视频对社会营销的价值,我们重点研究了媒体形态对无家可归者的行为和态度的影响。本文通过比较四种媒体模式[文字&照片、2D视频、交互式360度视频和虚拟现实(VR)]以及交互式360度视频对照组如何影响参与者对无家可归者的帮助意图和态度,探讨了沉浸式技术在社会营销活动中的适用性。模式因沉浸程度而异,我们基于三个维度来描述:物质性、生动性和互动性。研究结果表明,虚拟现实可以改变人们的态度和行为,可以用来增加捐款,支持解决无家可归问题的社会倡议,以及其他有益的行为。假设H1:媒体沉浸程度越高,对无家可归者的积极行为意向越受影响。H2:媒体沉浸度越高,对无家可归者的积极态度越受影响。对社会营销领域的重要性虚拟现实似乎在影响受众态度和行为意图方面具有特殊的前景。社交营销人员需要了解VR作为一种新兴技术在更广泛的营销活动背景下的战略价值。VR创造沉浸式媒体体验的潜力使其成为社交营销人员影响目标市场和利益相关者的战略工具。方法采用前测和后测两种实验方法,对第一人称叙述的无家可归者进行研究。一个包含11个项目的ATHI简易量表被用来衡量对无家可归者的态度,从无家可归者的经历量表中选择的项目被用来衡量“帮助”无家可归者的意图。在预测试之后,461名参与者被分配到五种治疗条件之一:文字和照片,2D视频,360度视频和VR耳机视频,以及360度视频对照组。结果在VR条件下,“帮助意图”和社会因果关系(对无家可归者态度的一个子成分)显著高于所有其他条件(p < 0.05)。VR条件的平均帮助意图得分为36.05分(总分55分),而第二高条件的平均帮助意图得分为32.25分。这些结果表明,虚拟现实可能是社会营销人员在目标利益相关者中实施积极变革的可行工具。研究或实践建议我们的研究结果表明,技术如何被用作推动社会变革的力量。虚拟现实技术通过在无家可归者和愿意提供帮助的人之间架起一座桥梁,展示了促进公众支持的潜力。因此,我们建议在社会营销活动中使用VR技术来讲述无家可归者的故事,这些故事适用于一小群人,比如那些聚集在教育场所和捐助者筹款活动中的人。
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引用次数: 1
Embedding Ecopreneurial Behaviour: Proposed Social Marketing Interventions From Value-In-Behaviour Perceptions of Plastic Waste Ecopreneurs 嵌入生态创业行为:从塑料废物生态企业家的行为价值感知提出的社会营销干预
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-03 DOI: 10.1177/15245004221150222
A. Muposhi, Miriam Mugwati, Rukudzo Mawere
Background Plastic waste is a growing social and environmental problem in developing economies due to poor waste management infrastructure and improper disposal behaviours. This study explores how ecopreneurship can be embedded as a long-term strategy for managing plastic waste in Zimbabwe. Focus of the Article This study focuses on Zimbabwe, a developing country that is grappling with plastic waste. Value-in-behaviour perceptions of plastic waste ecopreneurs were explored. Research Questions This study attempts to answer the following questions: (1) What are the specific set of values that motivate ecopreneurs to start ecopreneurial ventures in Zimbabwe? (2) What are the challenges confronting ecopreneurs in Zimbabwe? (3) What is the potential role of social marketing as a strategy intervention to embed ecopreneurial behaviour in Zimbabwe? Importance to the Social Marketing Field This study extends the value-in-behaviour theory to deepen the current understanding of the relationship between ecopreneurship and social marketing in the context of a developing economy. Methods A qualitative research method was employed. Twenty-one in-depth interviews were conducted with ecopreneurs in Zimbabwe involved in plastic waste collection, recycling and eco-innovations. Interview data was analysed using thematic analysis. Findings Economic value, social value and ecological value emerged as the major value perceptions that motivate ecopreneurs. Funding, limited availability of plastic waste management infrastructure, low market value affixed to eco-innovations, derogatory connotations associated with waste collection and lack of community based support in sorting plastic waste were identified as the major stumbling blocks. Recommendations for Research or Practice Social marketing interventions for embedding ecopreneurial behaviour in Zimbabwe are proposed. Ecopreneurship may be promoted by disseminating educational messages that emphasize on economic, social and ecological benefits. Challenges confronting ecopreneurs such as lack of funding and plastic waste management infrastructure need to be addressed. Limitations This study focused only on ecopreneurs in plastic waste management. Thus, the findings cannot be generalised to ecopreneurs involved in other forms of ecopreneurship. Secondly, the study was conducted in a developing economy where waste collection infrastructure is limited.
由于废物管理基础设施落后和处置行为不当,塑料废物在发展中经济体成为一个日益严重的社会和环境问题。本研究探讨了如何将生态创业作为津巴布韦塑料废物管理的一项长期战略。这项研究的重点是津巴布韦,一个正在努力解决塑料废物的发展中国家。探讨了塑料废物企业家的行为价值观念。本研究试图回答以下问题:(1)在津巴布韦,激励生态企业家创办生态创业企业的具体价值观是什么?(2)津巴布韦企业家面临的挑战是什么?(3)社会营销作为一种战略干预在津巴布韦嵌入生态创业行为的潜在作用是什么?对社会营销领域的重要性本研究扩展了行为价值理论,以加深当前对发展中经济背景下创业与社会营销之间关系的理解。方法采用定性研究方法。对津巴布韦从事塑料废物收集、回收和生态创新的环保企业家进行了21次深入访谈。访谈数据采用专题分析进行分析。经济价值、社会价值和生态价值成为激励企业家的主要价值观念。资金、塑料废物管理基础设施的可用性有限、生态创新的市场价值低、与废物收集有关的贬损含义以及在分类塑料废物方面缺乏社区支持被认为是主要障碍。提出了在津巴布韦嵌入生态创业行为的社会营销干预措施的建议。可以通过传播强调经济、社会和生态效益的教育信息来促进生态创业。需要解决企业家面临的挑战,如缺乏资金和塑料废物管理基础设施。本研究仅关注塑料废物管理中的生态企业家。因此,研究结果不能推广到参与其他形式的生态创业的企业家。其次,这项研究是在一个发展中经济体进行的,那里的废物收集基础设施有限。
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引用次数: 0
Anti-Racism and Social Marketing: Paths for Research and Intervention 反种族主义与社会营销:研究与干预的路径
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2022-12-08 DOI: 10.1177/15245004221144992
Francisco Leite, Leandro L. Batista
Background This conceptual paper is an invitation to reflection and action, and is especially targeted to social marketing researchers and professionals to sensitize and engage in recent efforts to break with the limited and low coverage of investigations and interventions in the field on the topics of racism and anti-racism. Filling this gap is a challenge to be faced by academics and social marketers so that the area can properly connect, understand and contribute to contemporary movements that are challenging society for change. Focus of the Article This study aims to explicate and delineate conceptual approximations between the thinking and practices of social marketing and anti-racism to explore the observation of points of dialogue and potential, while the articulation of these approaches can accelerate and strengthen positive social changes. Research Questions What is anti-racism? What aspects and actions circumscribe and contribute to integrating anti-racism and social marketing knowledge? How can this articulation support the analysis and development of anti-racist social marketing strategies and interventions? Importance to the Social Marketing Field This paper contributes to encourage an expansion of mentality, knowledge and behavior related to racial issues and social marketing, and to stimulate ideas that, supported by anti-racism studies and interventions, provide paths that can be continuously adopted in the research, design and implementation of social marketing initiatives. Methods This conceptual article is organized by a literature survey, from sources such as recent meta-analyses, reviews and experimental studies from marketing, communication, education, and social and cognitive psychology, in order to understand the conceptual aspects of racism and anti-racism and their expressions in the contemporary world. Also, there are some case and practice suggestions on how anti-racism and social marketing can be aligned to address racism. The literature explored in this article is published in English and Portuguese. Results The anti-racism aspects presented in this text cover and provide paths that can be useful and explored in different directions in social marketing research and practice. From this perspective, the shared conceptual organization can also support academics and professionals in the area, unfamiliar with studies on racism and anti-racism expressions, to integrate these concepts in their research, plans and programs of intervention or review in these activities. Recommendations for Research or Practice The reported case and practice suggestions are not analyzed in depth. However, this is a task that should be developed critically and with more attention in future works, considering the developments, metrics, sustainability, backlash effects, and effectiveness or not of recent initiatives. More broadly, it is also pointed out that anti-racist commitments and initiatives of companies’ diversity and inclusion programs, s
背景这篇概念性文件是一份反思和行动的邀请,特别针对社会营销研究人员和专业人员,以提高他们的认识,并参与最近的努力,打破该领域对种族主义和反种族主义主题的调查和干预的有限和低覆盖率。填补这一空白是学者和社会营销人员面临的挑战,以便该领域能够正确地联系、理解并为挑战社会变革的当代运动做出贡献。文章的重点本研究旨在解释和描绘社会营销和反种族主义的思维和实践之间的概念近似,以探索对话点和潜力的观察,而这些方法的阐述可以加速和加强积极的社会变革。研究问题什么是反种族主义?哪些方面和行动限制并有助于整合反种族主义和社会营销知识?这种表述如何支持反种族主义社会营销战略和干预措施的分析和制定?对社会营销领域的重要性本文有助于鼓励扩大与种族问题和社会营销相关的心态、知识和行为,并激发在反种族主义研究和干预措施的支持下,为社会营销举措的研究、设计和实施提供可持续采用的途径的想法。方法这篇概念性文章是通过文献调查组织的,来源包括营销、传播、教育以及社会和认知心理学的最新荟萃分析、评论和实验研究,以了解种族主义和反种族主义的概念方面及其在当代世界中的表达。此外,关于如何将反种族主义和社会营销结合起来解决种族主义问题,还有一些案例和实践建议。本文探讨的文献有英文和葡萄牙文两种版本。结果本文提出的反种族主义方面涵盖并提供了在社会营销研究和实践的不同方向上有用和探索的路径。从这个角度来看,共享概念组织还可以支持该领域不熟悉种族主义和反种族主义言论研究的学者和专业人员,将这些概念纳入他们的研究、干预或审查计划和方案。研究或实践建议报告的案例和实践建议没有深入分析。然而,考虑到最近举措的发展、指标、可持续性、反弹效应和有效性与否,这是一项需要批判性地制定的任务,并在未来的工作中给予更多关注。更广泛地说,还指出,公司多样性和包容性计划的反种族主义承诺和倡议,如文本中审查的承诺和倡议应被视为社会营销研究的相关分析来源。
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引用次数: 0
The Battle between Commercial Marketing and Social Marketing 商业营销与社会营销之争
IF 3 Q1 Economics, Econometrics and Finance Pub Date : 2022-10-22 DOI: 10.1177/15245004221136334
P. Kotler
The purpose of commercial marketing is to sell products that satisfy customers’ needs at a profit, without judging the rightfulness of those needs. Social marketing’s purpose is to modify or change consumer needs when they are harmful to the person, other persons, or society. Social marketing therefore acts as a corrective to harmful commercial marketing practices. With the rise of sustainability concerns, social marketing takes on the additional objective of urging persons in advanced nations to reduce their consumption on the grounds of “less is more.” Social marketers will mount more campaigns to discourage water consumption, beef consumption, heavy packaging with plastics, and so on. To preserve the planet, an emerging goal of social marketing is Degrowth.
商业营销的目的是销售满足顾客需求的产品并获利,而不去判断这些需求是否合理。社会营销的目的是修改或改变消费者的需求,当他们是有害的人,其他人,或社会。因此,社会营销对有害的商业营销行为起着纠正作用。随着对可持续性的关注的增加,社会营销承担了另一个目标,即敦促发达国家的人们以“少即是多”的理由减少消费。社会营销人员将发起更多的活动,以阻止水的消耗、牛肉的消耗、塑料的沉重包装等。为了保护地球,社会营销的一个新兴目标是去增长。
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引用次数: 3
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Social Marketing Quarterly
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