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Facilities management as moderator in improving waste separation behaviour among households 设施管理是改善家庭垃圾分类行为的调节因素
IF 1 Q4 MANAGEMENT Pub Date : 2024-09-13 DOI: 10.1108/pm-05-2024-0046
Fitriyah Razali, Dzurllkanian Daud, Weng Wai Choong, Wilson Rangga Anthony Jiram, Noramirah Nabilah Sulaiman, Raja Nurul Sakinah Raja Syamsuddin

Purpose

This research focuses on the role of facilities management (FM) elements which are people who represent the household, and process, place and technology as the FM elements. The findings of this research include a list of suggestions to improve SSI implementation based on the FM elements. A waste separation behaviour model was established based on the findings, which was then further validated by experts in related fields.

Design/methodology/approach

This paper explains how the process, place and technology elements of FM moderate and influence waste separation behaviour among households. A conceptual framework is proposed, grounded on the theory of planned behaviour (TPB), and a questionnaire survey was conducted to collect primary data from 900 eligible respondents among the residents of high-rise residential units in Malaysia’s capital city, Kuala Lumpur. SmartPLS software was used to analyse the structural equation model (SEM) of the conceptual framework developed to test the moderator’s effects.

Findings

The findings show that the process, place and technology moderators significantly and positively affected the relationship between perceived behavioural control and waste separation behaviour. Process and technology moderators significantly and positively affect the relationship between moral norms and waste separation behaviour among households. This research focuses on the role of FM elements which are people who represent the household and process, place and technology as the FM elements. The findings of this research include a list of suggestions to improve Separation at Source Initiative (SSI) implementation based on the FM elements. A waste separation behaviour model was established based on the findings, which was then further validated by experts in related fields.

Originality/value

This study implements the case of categorical moderator type and multiple constructs toward the relationships of formative indicators and contributes to knowledge regarding the analysis of moderator variables and structural equation modelling.

目的 本研究侧重于设施管理(FM)要素的作用,即代表家庭的人,以及作为 FM 要素的流程、场所和技术。研究结果包括一系列基于设施管理要素的改善 SSI 实施的建议。本文解释了家庭管理的过程、地点和技术要素如何调节和影响家庭的垃圾分类行为。本文以计划行为理论(TPB)为基础,提出了一个概念框架,并对马来西亚首都吉隆坡高层住宅的 900 名合格受访者进行了问卷调查,以收集原始数据。研究结果表明,过程、地点和技术调节因素对感知行为控制与垃圾分类行为之间的关系有显著的正向影响。过程和技术调节因子对道德规范与家庭垃圾分类行为之间的关系有明显的正向影响。本研究的重点是家庭管理要素的作用,即代表家庭的人以及作为家庭管理要素的过程、地点和技术。研究结果包括基于 FM 要素改进源头分类倡议(SSI)实施的建议清单。根据研究结果建立了一个垃圾分类行为模型,然后由相关领域的专家对该模型进行了进一步验证。原创性/价值本研究对形成性指标的关系采用了分类调节类型和多重建构的案例,并对调节变量分析和结构方程建模方面的知识做出了贡献。
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引用次数: 0
Contributions of greenery toward student residential mobility: findings from purpose-built university student housing in Northern Ghana 绿化对学生居住流动性的贡献:加纳北部专门建造的大学学生宿舍的调查结果
IF 1 Q4 MANAGEMENT Pub Date : 2024-09-03 DOI: 10.1108/pm-12-2023-0120
Elvis Attakora-Amaniampong, Williams Miller Appau, Joseph Yaw Dwamena Quansah

Purpose

The primary objective of this study was to evaluate the influence of greenery on residential mobility within purpose-built student housing facilities in Northern Ghana.

Design/methodology/approach

This research employed a structured questionnaire and utilized an experimental block design, encompassing 124 comparative greened and non-greened student housing facilities, with a total of 995 resident participants. The impact of greenery on residential mobility was analyzed using a repeated sales model and t-test analysis.

Findings

Results revealed that residential mobility was significantly higher in non-greened student housing facilities than their greened counterparts. The study further indicated that the presence of greenery had a substantial effect on residential mobility, attributed to residents' preferences for the ecological, social and economic benefits associated with greenery, rather than merely infrastructure considerations.

Practical implications

Enhancing the aesthetic appeal, economic viability, safety, security and health benefits of greened student housing facilities while managing the influence of greenery on infrastructure was found to affect residential mobility. The findings suggest that improving occupancy rates in these facilities through the incorporation of greenery could yield higher rental income and better cash flows for investors involved in student housing operations.

Originality/value

This study highlights the ecological, social and economic advantages of greenery for residents. While the benefits of greenery in residential contexts are increasingly recognized, the specific impact of greenery on residential mobility within the Sub-Saharan African context represents a novel contribution. The application of neighborhood effects theory to the examination of greenery benefits and residential mobility in this region adds a new dimension to existing research.

目的本研究的主要目的是评估加纳北部专门建造的学生公寓设施中绿化对居住流动性的影响。研究采用了结构化问卷调查和实验街区设计,包括 124 个绿化和非绿化学生公寓设施,共有 995 名居民参与。研究结果表明,非绿化学生公寓的居住流动性明显高于绿化学生公寓。研究进一步表明,绿化的存在对居住流动性有很大影响,这归因于居民更喜欢与绿化相关的生态、社会和经济效益,而不仅仅是基础设施方面的考虑。研究结果表明,通过绿化提高这些设施的入住率,可以为参与学生公寓运营的投资者带来更高的租金收入和更好的现金流。虽然绿化在居住环境中的益处日益得到认可,但在撒哈拉以南非洲地区,绿化对居住流动性的具体影响是一项新贡献。将邻里效应理论应用于研究该地区的绿化效益和居住流动性,为现有研究增添了新的维度。
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引用次数: 0
Continuous briefing for the future university campus: an evidence-based approach to match spatial supply and demand 未来大学校园持续简报:以证据为基础的空间供需匹配方法
IF 1 Q4 MANAGEMENT Pub Date : 2024-08-06 DOI: 10.1108/pm-12-2022-0093
Özlem Altınkaya Genel, Alexandra C. den Heijer, Monique H. Arkesteijn

Purpose

To plan the future university campus, campus executives need decision-making support from theory and practice. Matching the static campus (supply) with the dynamic (demand) - while safeguarding spatial quality and sustainability - requires management information from similar organizations. This study presents an evidence-based briefing approach to support decision-makers of individual universities with management information when making decisions for their future campus.

Design/methodology/approach

For the proposed evidence-based briefing approach, the continuous Designing an Accommodation Strategy (DAS) framework is used in a mixed-method research design to evaluate the past to plan for the future. Five campus themes and three campus models (solid, liquid, and gas) are introduced to describe the development and diversification of university campuses and their impact across different university building types. Based on this theoretical framework, first, qualitative interview data are analyzed to understand which standards campus managers expect; second, a quantitative project database is used to demonstrate what is actually realized.

Findings

The findings demonstrate that remote working and online education will become more common. Academic workplaces and learning environments are more adaptive to changes than laboratory spaces. The analyses reveal different effective space use strategies to meet the current demand: they include space-efficient mixed-use buildings, and mono-functional generic educational and office spaces. These results show that operationalized evidence-based briefing can help design the future campus.

Originality/value

The study adds knowledge during a critical (post-COVID) period when decision-makers need evidence from others to adapt their campus management strategies to hybrid and sustainable ambitions.

目的 为了规划未来的大学校园,校园管理者需要理论和实践的决策支持。要使静态校园(供给)与动态校园(需求)相匹配--同时保障空间质量和可持续性--需要类似组织的管理信息。本研究提出了一种以证据为基础的简报方法,为各个大学的决策者在为其未来校园做决策时提供管理信息支持。设计/方法/方法对于所提出的以证据为基础的简报方法,在混合方法研究设计中使用了连续的 "设计住宿战略(DAS)"框架,以评估过去,规划未来。研究引入了五个校园主题和三种校园模式(固体、液体和气体),以描述大学校园的发展和多样化及其对不同大学建筑类型的影响。在此理论框架的基础上,首先对定性访谈数据进行分析,以了解校园管理者所期望的标准;其次,利用定量项目数据库来展示实际实现的情况。学术工作场所和学习环境比实验室空间更能适应变化。分析揭示了满足当前需求的不同有效空间使用策略:它们包括空间效率高的混合用途建筑,以及单一功能的通用教育和办公空间。这些结果表明,可操作的循证简报可以帮助设计未来的校园。原创性/价值这项研究在关键时期(COVID 后)增加了知识,因为决策者需要他人的证据来调整他们的校园管理策略,以适应混合和可持续发展的雄心。
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引用次数: 0
The role of gained trust: effects on intrinsic motivation, person-job fit and turnover intentions among real estate brokers 获得信任的作用:对房地产经纪人内在动机、人岗匹配和离职意向的影响
IF 1 Q4 MANAGEMENT Pub Date : 2024-07-25 DOI: 10.1108/pm-01-2024-0010
Martin Ahlenius, Björn Berggren, Jonas Kågström, Lars-Johan Åge

Purpose

The purpose of this paper is to analyze if gained trust is intrinsically motivating and whether it is correlated to subjective person-job fit and occupational turnover intentions among Swedish real estate brokers.

Design/methodology/approach

The empirical data was gathered via a survey targeting all real estate brokers in Sweden and analyzed using structural equation modeling.

Findings

The results indicated that brokers are motivated by gained trust from their sellers and that gained trust is a vital part of person-job fit among brokers. In addition, the results show that higher levels of person-job fit reduce the occupational turnover intentions among brokers.

Research limitations/implications

Being a real estate broker in Sweden might differ from being a broker in many other otherwise comparable countries. Another limitation is the lack of measurements of job satisfaction and/or intrinsic motivation connected to other job characteristics besides customer relations and gained trust. The high mean values of person-job fit, and intrinsic motivation connected to gained trust from customers are contributing to a more nuanced description of brokerage.

Practical implications

This study gives insights about intrinsic motivation and its connection to person-job fit. Awareness of what drives brokes can be used by both workers and managers to reduce occupational turnover.

Originality/value

This study is interesting from a person-job fit theory advancement perspective since the focus is given to the connection between specific situational work characteristics and person-job fit.

本文旨在分析获得的信任是否具有内在激励作用,以及它是否与瑞典房地产经纪人的主观人职匹配度和职业流动意向相关。设计/方法/途径通过针对瑞典所有房地产经纪人的调查收集经验数据,并使用结构方程模型进行分析。此外,研究结果表明,较高的个人-工作契合度会降低经纪人的职业流动意向。研究局限性/意义在瑞典做房地产经纪人可能与在许多其他可比国家做经纪人有所不同。另一个局限是,除了客户关系和获得的信任之外,缺乏与其他工作特征相关的工作满意度和/或内在动力的测量。人职匹配度的高平均值以及与获得客户信任相关的内在动机有助于对经纪人进行更细致的描述。工人和管理者都可以利用对经纪业驱动因素的认识来降低职业流动率。原创性/价值从人-职契合理论发展的角度来看,这项研究很有意义,因为它关注的是特定情境工作特征与人-职契合之间的联系。
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引用次数: 0
Stakeholder assessment of design quality indicators for community centers: a Delphi approach 利益相关者对社区中心设计质量指标的评估:德尔菲法
IF 1 Q4 MANAGEMENT Pub Date : 2024-07-25 DOI: 10.1108/pm-12-2023-0119
Mohammad A. Hassanain, Ibrahim Al-Suwaiti

Purpose

This paper seeks to establish design quality indicators (DQIs) that can be utilized for assessing the design of community centers, with an emphasis on the technical, functional, and behavioral performance domains.

Design/methodology/approach

A comprehensive literature review resulted in identifying 79 DQIs for community centers. A three round Delphi evaluation approach was utilized to rate the importance of the DQIs through their relative importance index (RII) values. The assessment of the DQIs involved a diverse group of stakeholders including facilities managers, architects/engineers (A/Es), community centers’ staff, and regular visitors of community centers.

Findings

The majority of the established DQIs were considered to be either “Very Important” or “Important”.

Practical implications

The established DQIs can be utilized to identify best practices in the design of community centers and benchmark the performance of different community centers.

Originality/value

The design quality of community centers could significantly impact the community's quality of life and user experience. The development of DQIs provides for enhanced accountability and improved service delivery for the communities they serve. This enables community centers to be more effective, efficient, and responsive to the needs of the users they support.

目的 本文旨在建立可用于评估社区中心设计的设计质量指标(DQIs),重点关注技术、功能和行为性能领域。采用三轮德尔菲评估法,通过相对重要性指数 (RII) 值来评定 DQIs 的重要性。对 DQIs 的评估涉及不同的利益相关者,包括设施经理、建筑师/工程师 (A/Es)、社区中心的工作人员以及社区中心的常客。设计质量指标的制定加强了社区中心的问责制,改善了社区中心的服务质量。这使社区中心更加有效、高效,并能更好地满足用户的需求。
{"title":"Stakeholder assessment of design quality indicators for community centers: a Delphi approach","authors":"Mohammad A. Hassanain, Ibrahim Al-Suwaiti","doi":"10.1108/pm-12-2023-0119","DOIUrl":"https://doi.org/10.1108/pm-12-2023-0119","url":null,"abstract":"<h3>Purpose</h3>\u0000<p>This paper seeks to establish design quality indicators (DQIs) that can be utilized for assessing the design of community centers, with an emphasis on the technical, functional, and behavioral performance domains.</p><!--/ Abstract__block -->\u0000<h3>Design/methodology/approach</h3>\u0000<p>A comprehensive literature review resulted in identifying 79 DQIs for community centers. A three round Delphi evaluation approach was utilized to rate the importance of the DQIs through their relative importance index (RII) values. The assessment of the DQIs involved a diverse group of stakeholders including facilities managers, architects/engineers (A/Es), community centers’ staff, and regular visitors of community centers.</p><!--/ Abstract__block -->\u0000<h3>Findings</h3>\u0000<p>The majority of the established DQIs were considered to be either “Very Important” or “Important”.</p><!--/ Abstract__block -->\u0000<h3>Practical implications</h3>\u0000<p>The established DQIs can be utilized to identify best practices in the design of community centers and benchmark the performance of different community centers.</p><!--/ Abstract__block -->\u0000<h3>Originality/value</h3>\u0000<p>The design quality of community centers could significantly impact the community's quality of life and user experience. The development of DQIs provides for enhanced accountability and improved service delivery for the communities they serve. This enables community centers to be more effective, efficient, and responsive to the needs of the users they support.</p><!--/ Abstract__block -->","PeriodicalId":46102,"journal":{"name":"Property Management","volume":"59 1","pages":""},"PeriodicalIF":1.0,"publicationDate":"2024-07-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"141773276","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
引用次数: 0
The strategic importance of Australian farmland as a property sector for institutional investors 澳大利亚农田作为房地产行业对机构投资者的战略重要性
IF 1 Q4 MANAGEMENT Pub Date : 2024-06-28 DOI: 10.1108/pm-01-2024-0012
Graeme Newell, Jufri Marzuki

Purpose

Farmland is an important property sector that has attracted the attention of institutional investors globally in recent years. This paper examines the risk-adjusted performance and portfolio diversification benefits of Australian farmland in a portfolio over the eight-year period of Q2:2015–Q2:2023, highlighting the unique property management dimensions to this property sector for its effective role in an institutional investor's property portfolio.

Design/methodology/approach

Using the quarterly ANREV Australian farmland index over Q2:2015–Q2:2023, the risk-adjusted performance and portfolio diversification potential of Australian farmland is assessed. Constrained mixed-asset portfolios are used to assess the potential added-value role of Australian farmland in a mixed-asset portfolio. Analyses are also done for the farmland sub-sectors of annual farmland and permanent farmland.

Findings

Australian farmland is seen to show strong risk-adjusted performance but at a much higher risk level than that seen for direct property. Diversification benefits from Australian farmland are also evident, with an important role by Australian farmland seen in the mixed-asset portfolio. Specific farmland property management strategies are identified for the effective inclusion of farmland in an institutional investor's property portfolio, including the potential benefits towards net zero carbon strategies.

Originality/value

This is the first research that provides an independent empirical examination of the strategic importance of Australian farmland property for institutional investors using the institutional investment-grade ANREV Australian farmland database, from both an investment and environmental perspective. The unique property management implications for Australian farmland property are also highlighted, including the potential role of Australian farmland in net zero carbon strategies by institutional investors.

目的农田是一个重要的房地产行业,近年来吸引了全球机构投资者的关注。本文研究了澳大利亚农地在 2015 年第二季度至 2023 年第二季度这八年期间的风险调整后表现和投资组合多样化优势,强调了这一房地产领域独特的房地产管理维度,以便其在机构投资者的房地产投资组合中发挥有效作用。使用受约束的混合资产投资组合来评估澳大利亚农田在混合资产投资组合中的潜在增值作用。研究结果表明,澳大利亚农田表现出强劲的风险调整后业绩,但风险水平远高于直接房地产。澳大利亚农田的多样化优势也很明显,澳大利亚农田在混合资产投资组合中发挥着重要作用。研究还确定了具体的农田物业管理策略,以便有效地将农田纳入机构投资者的物业投资组合,包括对净零碳战略的潜在益处。原创性/价值这是首次利用机构投资级 ANREV 澳大利亚农田数据库,从投资和环境角度对澳大利亚农田物业对机构投资者的战略重要性进行独立的实证研究。研究还强调了澳大利亚农田物业独特的物业管理意义,包括澳大利亚农田在机构投资者净零碳战略中的潜在作用。
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引用次数: 0
The impact of intellectual capital on local authorities performance in property tax reassessment: the mediating role of process innovation 知识资本对地方政府财产税重估绩效的影响:流程创新的中介作用
IF 1 Q4 MANAGEMENT Pub Date : 2024-06-28 DOI: 10.1108/pm-11-2023-0112
Asma Senawi, Atasya Osmadi, Siti Fairuz Che Pin

Purpose

This study aims to investigate the factors influencing property tax reassessment performance in West Malaysia. It specifically examines intangible aspects, such as intellectual capital and process innovation among valuation officers. The primary concern in this study is the variability in how effectively local authorities carry out property tax reassessment, with a significant number of them not conducting revaluations regularly.

Design/methodology/approach

The data was collected using self-administered and electronic questionnaires using a purposive sampling method. The 154 useable responses were further analysed using partial least squares structural equation modelling in SmartPLS 4.

Findings

The result shows that process innovation mediates the relationship between structural capital and property tax reassessment performance as well as the relationship between relational capital and property tax reassessment performance. This suggests that local authority systems and policies are indirectly related to reassessment practises by introducing new methods of reassessment in the form of administration and technology. The result shows that building good relationships with stakeholders and other institutions encourages staff to develop innovative ideas for their reassessment activities, thus enhance the performance of property tax reassessment.

Practical implications

The study provides insightful information for local authorities managers and stakeholders in crafting a better policy for periodic property tax reassessment. The study suggests the need for new administration and technological innovation in developing effective property tax reassessment strategies through the integration of organisational structure and relationship building.

Originality/value

The study developed a new model for property tax reassessment performance that incorporates intangible assets with the introduction of process innovation as a mediator.

目的 本研究旨在调查影响西马来西亚财产税重估绩效的因素。它特别研究了无形方面的因素,如估价人员的智力资本和流程创新。本研究的主要关注点是地方当局在有效开展财产税重估方面存在的差异,其中相当多的地方当局没有定期进行重估。结果表明,流程创新在结构资本与财产税重估绩效之间以及关系资本与财产税重估绩效之间起到了中介作用。这表明,地方政府的制度和政策通过引入新的管理和技术形式的重估方法,与重估实践间接相关。研究结果表明,与利益相关者和其他机构建立良好的关系可以鼓励工作人员为其重新评估活动开发创新的想法,从而提高财产税重新评估的绩效。该研究表明,在制定有效的财产税重新评估战略时,需要通过组织结构和关系建设的整合来实现新的管理和技术创新。原创性/价值该研究建立了一个新的财产税重新评估绩效模型,该模型结合了无形资产,并引入了流程创新作为中介。
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引用次数: 0
Strategic interventions for bridging the design-reality gap in property conferment rights: a case study of India’s ambitious initiative 缩小产权授予中设计与现实差距的战略干预:印度雄心勃勃的倡议案例研究
IF 1 Q4 MANAGEMENT Pub Date : 2024-06-03 DOI: 10.1108/pm-11-2023-0111
Jitendra Kumar Pandey

Purpose

This research aims to assess how well the e-governance initiative aligns with its design expectations and on-ground realities for property management to redevelop Delhi, the mega-city of India. Additionally, the study proposes strategic interventions to address any gaps identified, aiming to improve the project’s effectiveness and success.

Design/methodology/approach

The research employs a singular exploratory case study methodology to scrutinise the e-governance initiative undertaken by the Government of India to confer property rights. Specifically, the study utilises a qualitative research approach known as design-reality gap (DRG) analysis. The study draws from primary and secondary sources using a mixed-methods data collection strategy. Primary data are gathered through a purposeful and snowball sampling method involving direct engagement with respondents, whilst secondary data are sourced from the project portal.

Findings

The investigation reveals a substantial disparity between the planning and execution phases of e-governance projects. This incongruity predominantly manifests in the domains of process, staffing and skills, as well as objectives and values. The study further finds that strategic collaboration amongst stakeholders and the sustainability of decisions are the most critical factors in ensuring the success of e-governance initiatives and bridging the DRG of e-governance projects.

Research limitations/implications

This research highlights the complex challenges faced by e-governance projects in technical, human and organisational aspects. The successful implementation and sustainability of these projects require effective strategies to overcome challenges, which management should proactively identify and act on. To improve services, beneficiaries should be encouraged to provide feedback and suggestions, as they play a crucial role in service enhancement. A dynamic feedback loop would be established by creating a two-way interaction between beneficiaries and service providers, leading to iterative service improvement. It is important to note that the study’s findings are more illustrative than conclusive due to the moderate sample size, reflecting its limitations.

Originality/value

The research contributes to the scholarly discourse on e-governance and policy implementation by comprehensively examining the alignment between conceptual design and real-world execution. It also introduces a normalised scale for the DRG framework, mapping its dimensions to deduce specific outcomes. This innovative approach enhances the research’s originality and value, offering insights applicable in both academic and practical domains.

目的本研究旨在评估电子政务倡议在重新开发印度特大城市德里的过程中,在物业管理方面与其设计预期和实际情况的吻合程度。此外,本研究还提出了战略干预措施,以弥补发现的任何不足,从而提高项目的有效性和成功率。 设计/方法/途径 本研究采用了一种独特的探索性案例研究方法,对印度政府为赋予产权而采取的电子政务举措进行了仔细研究。具体而言,本研究采用了一种定性研究方法,即设计-现实差距(DRG)分析法。本研究采用混合方法的数据收集策略,从第一手和第二手资料中获取数据。原始数据是通过有目的的滚雪球式抽样方法收集的,其中包括与受访者的直接接触,而二手数据则来自项目门户网站。这种不协调主要体现在流程、人员配备和技能以及目标和价值观等方面。研究进一步发现,利益相关者之间的战略合作和决策的可持续性是确保电子政务举措取得成功和弥合电子政务项目 DRG 的最关键因素。这些项目的成功实施和可持续发展需要有效的战略来克服挑战,管理层应积极主动地发现这些挑战并采取行动。为了改进服务,应鼓励受益者提供反馈和建议,因为他们在改进服务方面发挥着至关重要的作用。通过在受益人和服务提供者之间建立双向互动,可以建立一个动态反馈回路,从而不断改进服务。值得注意的是,由于样本量适中,研究结果更多的是说明性的,而不是结论性的,这也反映了研究的局限性。研究还引入了 DRG 框架的标准化量表,通过映射 DRG 框架的各个维度来推断具体结果。这种创新方法提高了研究的原创性和价值,提供了适用于学术和实践领域的见解。
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引用次数: 0
“Let’s get together” but where? Towards more purposeful design in meeting places for collaboration "让我们聚在一起",但在哪里?为促进协作而设计目的性更强的会议场所
IF 1 Q4 MANAGEMENT Pub Date : 2024-04-23 DOI: 10.1108/pm-09-2023-0096
Raewyn Lesley Hills, Deborah Levy, Barbara Plester

Purpose

Meetings with colleagues are an essential activity in workplace collaboration. The iterative nature of collaborative work demands spaces that team members can access quickly and easily. Creating suitable meeting spaces will become more critical if the hybrid work model continues and the workplace environment becomes the hub for face-to-face collaborative time, learning and training. Workspace and fit-out is expensive so it is crucial that the investment in meeting spaces supports employees’ collaboration activities.

Design/methodology/approach

This paper presents a case study of a corporate organisation undertaken in New Zealand to investigate how employees from two business units use their workspace to collaborate within their own team and across other teams in their organisation. The study uses ethnographic techniques, including participant observation and in-depth face-to-face interviews.

Findings

The findings show that the frequency and nature of small group work in collaboration was underestimated in the initial planning of the new workspace. Although participants found the design and fit-out of the formal meeting rooms supportive of collaborative work, the meeting rooms were in high demand, and it was difficult to find a room at short notice. The breakout spaces were confusing because they lacked key design attributes identified by the participants as conducive to small group work. Design shortfalls together with fit-out features perceived as supportive of collaborative work are identified.

Originality/value

The research reports on employees’ perceptions and experiences across two functionally diverse business units, reflecting their different needs and concerns.

目的与同事会面是工作场所协作中必不可少的活动。协作工作的迭代性质要求团队成员能够快速、方便地使用会议空间。如果混合工作模式继续下去,工作场所环境成为面对面协作、学习和培训的中心,那么创造合适的会议空间将变得更加重要。工作空间和装修费用昂贵,因此对会议空间的投资必须能够支持员工的协作活动。本文介绍了一项在新西兰进行的企业组织案例研究,旨在调查两个业务部门的员工如何利用工作空间在自己的团队内部以及组织内其他团队之间开展协作。研究采用了人种学技术,包括参与观察和面对面的深入访谈。研究结果研究结果表明,在新工作空间的最初规划中,小组合作的频率和性质被低估了。虽然与会者认为正式会议室的设计和装修有利于协作工作,但会议室的需求量很大,很难在短时间内找到会议室。分组讨论空间令人困惑,因为它们缺乏与会者认为有利于小组工作的关键设计特 征。原创性/价值这项研究报告了两个职能不同的业务单位的员工的看法和经验,反映了他们不同的需求和关注点。
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引用次数: 0
Determinants of residential land value – a study of Delhi, India 住宅用地价值的决定因素--对印度德里的研究
IF 1 Q4 MANAGEMENT Pub Date : 2024-04-19 DOI: 10.1108/pm-07-2023-0059
Sumant Sharma, Deepak Bajaj, Raghu Dharmapuri Tirumala

Purpose

Land value in urban areas in India is influenced by regulations, bylaws and the amenities associated with them. Planning interventions play a significant role in enhancing the quality of the neighbourhood, thereby resulting in a change in its value. Land is a distinct commodity due to its fixed location, and planning interventions are also specific to certain locations. Consequently, the factors influencing land value will vary across different areas. While recent literature has explored some determinants of land value individually, conducting a comprehensive study specific to each location would be more beneficial for making informed policy decisions. Therefore, this article aims to examine and identify the critical factors that impact the value of residential land in the National Capital Territory of Delhi, India.

Design/methodology/approach

The study employed a combination of semi-structured and structured interview methods to construct a Relative Importance Index (RII) and ascertain the critical determinants affecting residential land value. A sample of 36 experts, comprising property valuers, urban planners and real estate professionals operating within the National Capital Territory of Delhi, India, were selected using snowball sampling techniques. Subsequently, rank correlation and ANOVA methods were employed to evaluate the obtained results.

Findings

Location and stage of urban development are the most critical determinants in determining residential land values in the National Capital Territory of Delhi, India. The study identifies a total of 13 critical determinants.

Practical implications

A scenario planning approach can be developed to achieve an equitable distribution of values and land use entropy. A land value assessment model can also be developed to assist professional valuers.

Originality/value

There has been a lack of emphasis on assessing the impact of planning interventions and territorial regulation on land values in the context of Delhi. This study will contribute to policy decision-making by developing a rank list of planning-based determinants of land value.

目的印度城市地区的土地价值受到法规、附则和相关便利设施的影响。规划干预在提高社区质量方面发挥着重要作用,从而导致其价值发生变化。土地因其位置固定而成为一种独特的商品,规划干预措施也针对特定地点。因此,影响土地价值的因素在不同地区会有所不同。虽然近期的文献单独探讨了土地价值的一些决定因素,但针对每个地点进行全面研究将更有利于做出明智的决策。因此,本文旨在研究并确定影响印度德里国家首都直辖区住宅用地价值的关键因素。 这项研究采用了半结构式和结构式访谈相结合的方法来构建相对重要性指数(RII),并确定影响住宅用地价值的关键决定因素。采用滚雪球式抽样技术选取了 36 位专家,包括在印度德里国家首都直辖区工作的房地产估价师、城市规划师和房地产专业人士。研究结果在决定印度德里国家首都直辖区住宅土地价值时,地理位置和城市发展阶段是最关键的决定因素。研究共确定了 13 个关键决定因素。实际意义可以制定情景规划方法,以实现价值和土地利用熵的公平分配。还可以开发一个土地价值评估模型,为专业估价师提供帮助。原创性/价值在德里的背景下,规划干预和领土监管对土地价值的影响评估一直缺乏重视。本研究将通过制定一份基于规划的土地价值决定因素排名表,为政策决策做出贡献。
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引用次数: 0
期刊
Property Management
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