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Tackling false advertising and strengthening consumer protection in emerging economies 打击虚假广告,加强新兴经济体的消费者保护
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-12-13 DOI: 10.1177/03063070221145859
Zhixing Xu, Ying Zhu, Song Yang
False advertising has many negative consequences for the protection of consumer rights and wellbeing. In emerging economies in particular, false advertising has been widespread across business sectors and products due to inadequate public policy and ineffective law enforcement. Since the COVID-19 global pandemic has spread around the world, people have become more dependent on e-commerce for purchasing goods and services, and the negative impact has become historically high with increasing number of advertising and sales cyber-fakes However, prior studies have not focused on consumers’ perceived deception and information asymmetry in false advertising in general, and the consequent implications for public policy in controlling and eliminating such problems, specifically in emerging economies. This study focuses on the example of China as a leading emerging economy to investigate the relevant issues and contribute to extant knowledge by linking separate paradigms with a new holistic conceptual framework that identifies the key elements of contextual factors, consumers’ perceived deception and information asymmetry, the causes and impacts, and the expected policy implications for further prevention.
虚假广告对保护消费者权益有许多负面影响。特别是在新兴经济体,由于公共政策不足和执法不力,虚假广告在商业部门和产品中普遍存在。自从新冠肺炎全球大流行在世界各地蔓延以来,人们越来越依赖电子商务来购买商品和服务,随着广告和销售网络欺诈数量的增加,负面影响已达到历史最高水平。然而,先前的研究并没有关注消费者在虚假广告中感知到的欺骗和信息不对称,以及由此对控制和消除这些问题的公共政策产生的影响,特别是在新兴经济体。本研究以中国作为领先的新兴经济体为例,通过将不同的范式与新的整体概念框架联系起来,调查相关问题,并为现有知识做出贡献,该框架确定了情境因素、消费者感知的欺骗和信息不对称、原因和影响的关键要素,以及对进一步预防的预期政策影响。
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引用次数: 0
Commercial real estate governance in an era of climate change and biodiversity rising issues: Interview with Nathalie Palladitcheff, president and chief executive officer Ivanhoé Cambridge 在气候变化和生物多样性问题日益严重的时代,商业地产治理:专访剑桥伊凡豪总裁兼首席执行官Nathalie Palladitcheff
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-30 DOI: 10.1177/03063070221142931
Andrée De Serres
Commercial Real Estate Governance in an Era of Climate Change and Biodiversity Rising Issues : Interview with Nathalie Palladitcheff, President and Chief Executive Officer, Ivanhoé Cambridge.
在气候变化和生物多样性问题日益严重的时代,商业地产治理:专访剑桥伊凡豪总裁兼首席执行官Nathalie Palladitcheff
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引用次数: 0
On the economic nature of behavioural control in smart real estate 论智能房地产行为控制的经济性质
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221131980
P. Lecomte
The implementation of smart technologies in the built environment presents unprecedented opportunities and challenges for the real estate sector. Among the challenges is building occupants’ behavioural control due to smart buildings’ technological apparatus underpinned by pervasive computing. Since the early days of cybernetics, control stemming from information technology has generated many arguments about freedom, privacy and surveillance. Arguments only focused on technology or ethics tend to foster a Manichean view which obscures our ability to rationally assess calm and transparent technology’s role in controlling space users’ behaviours in smart buildings. The paper applies two classic economic frameworks to decipher the economic nature of behavioural control in smart real estate. In the process, it sheds some light on the complex utilitarian relationship between behavioural control and smart space’s user centricity. It concludes by assessing whether regulators should step in, for instance, through de jure property rights allocation among all parties.
智能技术在建筑环境中的应用为房地产行业带来了前所未有的机遇和挑战。其中一个挑战是,由于智能建筑的技术设备以普适计算为基础,建筑居住者的行为控制。自控制论早期以来,源于信息技术的控制引发了许多关于自由、隐私和监视的争论。只关注技术或道德的争论倾向于培养一种摩尼教的观点,这种观点模糊了我们理性评估冷静和透明的技术在控制智能建筑中空间用户行为方面的作用的能力。本文运用两个经典的经济学框架来解读智能房地产行为控制的经济学本质。在此过程中,它揭示了行为控制与智能空间的用户中心之间复杂的功利关系。报告最后评估了监管机构是否应该介入,例如,在各方之间进行法律上的产权分配。
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引用次数: 1
Understanding possible personal correlates of organizational citizenship behavior: Mindfulness and oneness behaviors 理解组织公民行为的可能的个人关联:正念和合一行为
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221104587
Duysal Aşkun, F. Çetin
The current study aims to understand the mechanisms underlying the predictive relationship between mindfulness and organizational citizenship behaviors especially targeted for other individuals inside the organizations. As part of this relationship model, oneness behaviors were suggested as an actor of mediation. A sample of 281 blue collar employees participated for the study with employing a multi-source data gathering method. In line with the self-regulation and Buddhist based conceptualizations, and previous related research, statistical analyses revealed significant effects of mindfulness on organizational citizenship behavior towards individuals (OCBI) after controlling demographic variables, and showed fully mediated roles of one and other sub dimensions in mindfulness-OCBI interaction. The current study brings a novel approach to mindfulness and organizational citizenship relationship by including oneness behaviors inside the research model while stressing the importance of interconnectedness and how it could be practiced inside the organizations.
本研究旨在了解正念与组织公民行为之间预测关系的机制,特别是针对组织内部的其他个体。作为该关系模型的一部分,统一性行为被认为是中介的参与者。本研究以281名蓝领员工为样本,采用多源数据收集方法。基于自我调节和佛教基础的概念,以及以往的相关研究,统计分析表明,在控制人口统计学变量后,正念对组织公民对个人行为(OCBI)有显著影响,并显示了正念与组织公民对个人行为的一个和其他子维度在正念与组织公民对个人行为的交互作用中的完全中介作用。本研究通过将同一性行为纳入研究模型,同时强调相互联系的重要性以及如何在组织内部实践,为正念和组织公民关系提供了一种新的研究方法。
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引用次数: 0
Salespeople’s performance and digital technologies in real estate: Evidence from the Portuguese retail real estate sector 房地产销售人员的业绩和数字技术:来自葡萄牙零售房地产行业的证据
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221117265
Pedro Mendonça Silva, J. F. Santos, V. Moutinho
The digital transition is an unstoppable process that affects consumers and companies. Consequently, new sales strategies oriented to the application of digital technologies are needed to increase the performance of sale teams. Based on a sample of 517 responses from salespeople of the retail real estate, the data were analysed using the Structural Equation Modelling and Generalized Logit Model. The results validate a conceptual model which shows that digital orientation has impact on the salespeople’s skills and on the implementation of the sales strategy. Furthermore, it is revealed that the salespeople’s skills influence the implementation of the sales strategy and that both constructs impact the sales performance. Finally, the study shows the positive role of the salesperson’s experience and the negative role of age on sales performance.
数字化转型是一个不可阻挡的过程,它影响着消费者和公司。因此,需要以数字技术应用为导向的新销售策略来提高销售团队的绩效。基于零售房地产销售人员的517份回复样本,使用结构方程模型和广义Logit模型对数据进行了分析。研究结果验证了一个概念模型,该模型表明数字定向对销售人员的技能和销售战略的实施有影响。此外,研究还表明,销售人员的技能会影响销售战略的实施,而这两种结构都会影响销售业绩。最后,研究表明,销售人员的经验对销售业绩有积极作用,年龄对销售业绩也有消极作用。
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引用次数: 0
Overconfident leaders? Testing the effect of misaligned leader-member-exchange perceptions on the relationship between justice, trust and organizational performance measures 过于自信的领导人?检验领导-成员交换观念偏差对公平、信任与组织绩效指标之间关系的影响
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221125117
Sarah Bonau
The purpose of this paper is to examine the effect of manager and employee perception of justice and trust on workplace outcomes, by testing the mediating effect of employee trust on the relationship between organisational justice and performance measures (absence rate, financial performance, labour productivity, product quality). Then, the effect of manager overconfidence as a moderator of this relationship is tested. Management and employee data from 1462 workplaces in the UK were analysed. Path analysis was used to test the moderated mediation model. The results show that employee trust mediates the relationship between organisational justice and financial performance, labour productivity, and quality of product or service. Manager overconfidence was found to moderate the indirect effect of both interpersonal justice and procedural justice on these three performance outcomes through employee trust. Understanding the relationships between justice, trust and organisational outcomes, as well as the effect of managerial overconfidence thereupon, helps managers and decision-makers to design better policies in the interest of the firm’s performance.
本文的目的是通过测试员工信任对组织公正和绩效指标(缺勤率、财务绩效、劳动生产率、产品质量)之间关系的中介作用,来检验管理者和员工对公平和信任的感知对工作场所结果的影响。然后,检验了管理者过度自信对这一关系的调节作用。研究人员分析了英国1462个工作场所的管理和员工数据。采用通径分析对调节中介模型进行检验。结果表明,员工信任在组织公平感与财务绩效、劳动生产率、产品或服务质量之间起中介作用。研究发现,管理者过度自信通过员工信任调节人际公正和程序公正对这三个绩效结果的间接影响。理解公正、信任和组织成果之间的关系,以及由此产生的管理过度自信的影响,有助于管理者和决策者设计出有利于公司绩效的更好政策。
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引用次数: 0
The influence of stakeholders in the process of accepting or rejecting social innovations 利益相关者在接受或拒绝社会创新过程中的影响
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221142731
Sylvain Mbongui-Kialo
Acceptance of ecotourism is still a topic of great concern for vulnerable regions. Often described as a credible response to the problems of natural resource reduction and the development of inappropriate practices that degrade natural landscapes, ecotourism has nevertheless often failed to live up to expectations due to a number of factors. These include the inefficiency of public policies, failure to encourage local initiatives and the difficulty of reconciling the interests of all stakeholders living or working within an ecotourism area. This article aims, through a qualitative study, to better understand the problems of accepting ecotourism by conceptualising it as a social innovation and then analysing the influence and role of various stakeholders in ensuring its acceptance. The results highlight obstacles to the acceptance of ecotourism, namely the shortcomings of public policies, the controversial situations that arise from interaction between the main players and the problems of participatory governance.
接受生态旅游仍然是脆弱地区非常关心的问题。生态旅游通常被描述为对减少自然资源和发展破坏自然景观的不当做法问题的可靠回应,但由于一些因素,生态旅游往往达不到预期。其中包括公共政策效率低下、未能鼓励地方举措以及难以调和在生态旅游区内生活或工作的所有利益攸关方的利益。本文旨在通过定性研究,通过将生态旅游概念化为一种社会创新,然后分析各种利益相关者在确保其被接受方面的影响和作用,更好地理解接受生态旅游的问题。研究结果突出了接受生态旅游的障碍,即公共政策的缺陷、主要参与者之间互动产生的有争议的情况以及参与式治理的问题。
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引用次数: 0
How high-tech SMEs renew resources in innovation projects: A dynamic capabilities perspective 高新技术中小企业如何在创新项目中更新资源:动态能力视角
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221142736
S. Ng
Although resource renewal allows high-tech SMEs to adapt to environmental changes through innovation to seize new business opportunities and sustain competitiveness in volatile business environments, little is known about how they renew resources in innovation projects. This study addresses the research gap using the dynamic capabilities perspective. An inductive analysis of multiple cases of Malaysian high-tech SMEs finds that high-tech SMEs renew resources in four ways: by acquiring new technological resources to match customer requirements, using a prototype approach, by solving problems in projects, and by learning from involvement in their customers’ R&D activities.
虽然资源更新使高科技中小企业能够通过创新来适应环境变化,抓住新的商业机会,在多变的商业环境中保持竞争力,但人们对它们如何在创新项目中更新资源知之甚少。本研究运用动态能力的视角来解决这一研究缺口。通过对马来西亚高新技术中小企业多个案例的归纳分析发现,高新技术中小企业更新资源的方式有四种:获取符合客户需求的新技术资源、采用原型法、在项目中解决问题、从参与客户的研发活动中学习。
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引用次数: 0
Employer branding: Confirmation of a measurement model and its implication for managing the workforce 雇主品牌:衡量模型的确认及其对劳动力管理的影响
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-29 DOI: 10.1177/03063070221079574
Jawahitha Sarabdeen, S. Balasubramanian, Valerie Lindsay, Janya Chanchaichujit, S. Sreejith
Employer branding is becoming increasingly important for organizations to attract and retain top talent. While practitioners use a range of tactics to build and promote employer branding, it is still unclear as to what exactly constitutes effective employer branding. This gap in the literature formed the motivation of this study, which aims to develop, validate and apply a multi-dimensional measurement model of employer branding. First, a comprehensive measurement model of employer branding comprising eight constructs (brand value, development value, economic value, ethical and moral value, functional value, interest value, management value, and work-life balance) was developed through an extensive literature review. Next, using data collected through a structured survey, the validity of the proposed model, including the relevance/appropriateness of each construct and its unique contribution to employer branding, was assessed. The second-order confirmatory factor analysis results established the existence of a robust higher-order measurement model for employer branding, with each of the eight constructs contributing significantly and uniquely. The model was then applied to assess the hypothesized difference in employer branding across different demographic groups, namely gender and overall work experience. The results indicate a significant difference in the model across the various demographic groups. Overall, the study significantly contributes toward the theoretical advancement of employer branding. Future researchers could adopt the validated model and measurement items in different settings. For practitioners, the results indicate that employer branding requires an all-encompassing effort rather than being oriented towards few attributes. Also, the study findings highlight the need to customize employer brand strategies across different demographic groups.
雇主品牌对于组织吸引和留住顶尖人才越来越重要。尽管从业者使用一系列策略来建立和推广雇主品牌,但目前尚不清楚什么是有效的雇主品牌。这一文献空白形成了本研究的动机,旨在开发、验证和应用雇主品牌的多维测量模型。首先,通过广泛的文献回顾,建立了雇主品牌的综合衡量模型,包括八个结构(品牌价值、发展价值、经济价值、伦理道德价值、功能价值、利益价值、管理价值和工作与生活平衡)。接下来,使用通过结构化调查收集的数据,评估了所提出模型的有效性,包括每个结构的相关性/适当性及其对雇主品牌的独特贡献。二阶验证性因素分析结果为雇主品牌建立了一个稳健的高阶测量模型,八个结构中的每一个都有显著而独特的贡献。然后应用该模型评估不同人口群体(即性别和整体工作经验)雇主品牌的假设差异。研究结果表明,不同人口群体的模型存在显著差异。总的来说,这项研究对雇主品牌的理论进步做出了重大贡献。未来的研究人员可以在不同的环境中采用经过验证的模型和测量项目。对于从业者来说,研究结果表明,雇主品牌需要全方位的努力,而不是只注重少数属性。此外,研究结果强调了在不同人口群体中定制雇主品牌战略的必要性。
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引用次数: 2
Knock, knock, who’s there? Leader humor, leader–member exchange, and the dimensions of engagement 敲,敲,谁在那儿?领导幽默,领导-成员交流,以及参与的维度
IF 2.1 Q4 MANAGEMENT Pub Date : 2022-11-28 DOI: 10.1177/03063070221107129
Bradley G. Winton, M. Sabol
The workplace is rife with the use of humor. However, the theoretical ties between the use of leader humor and common employee outcomes remain incomplete. This research extends social exchange theory to investigate the activities through which leader humor enables followers' physical, cognitive, and emotional engagement. The argument is made that leaders can utilize humor as a socioemotional resource to facilitate high-quality relationships with followers. Accordingly, hypotheses are developed to suggest a mediated relationship between leader humor and the three dimensions of engagement through the leader–member exchange (LMX). Data from a two-wave study in the United States support these hypotheses and highlight leader–follower exchange as a necessary linkage to follower engagement. These results suggest that it is not enough for leaders to be amusing. Instead, leaders need to build strong connections with their followers through the exchange of social and emotional support. This research adds to the knowledge of leader humor in the organizational setting by establishing a connection between leader humor and each of the engagement facets. Additionally, this research expands the LMX literature by drawing attention to leader humor as a valuable socioemotional resource.
职场中充满了幽默。然而,领导幽默的使用和普通员工成果之间的理论联系仍然不完整。本研究扩展了社会交换理论,探讨领导者幽默如何促进下属的身体、认知和情感参与。有人认为,领导者可以利用幽默作为一种社会情感资源,促进与追随者的高质量关系。因此,本文提出假设,认为领导者幽默与敬业度的三个维度之间通过领导-成员交换(LMX)存在中介关系。美国一项两波研究的数据支持了这些假设,并强调了领导-追随者交换是追随者参与的必要联系。这些结果表明,领导者仅仅有趣是不够的。相反,领导者需要通过交换社会和情感支持,与追随者建立牢固的联系。本研究通过建立领导者幽默与员工参与各方面之间的联系,增加了对组织环境中领导者幽默的认识。此外,本研究扩展了LMX文献,引起人们对领导者幽默作为一种宝贵的社会情感资源的关注。
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引用次数: 0
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JOURNAL OF GENERAL MANAGEMENT
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