Pub Date : 2023-10-16DOI: 10.1007/s40558-023-00270-z
Yi Xu, Yuanyuan Shi, Tianyu Qin
{"title":"Challenges in smart tourism: a media content analysis of digital barriers for senior tourists in China","authors":"Yi Xu, Yuanyuan Shi, Tianyu Qin","doi":"10.1007/s40558-023-00270-z","DOIUrl":"https://doi.org/10.1007/s40558-023-00270-z","url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"58 35 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-16","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136116357","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-10-09DOI: 10.1007/s40558-023-00272-x
Myung Ja Kim, C. Michael Hall, Namho Chung
{"title":"The influence of AI and smart apps on tourist public transport use: applying mixed methods","authors":"Myung Ja Kim, C. Michael Hall, Namho Chung","doi":"10.1007/s40558-023-00272-x","DOIUrl":"https://doi.org/10.1007/s40558-023-00272-x","url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"54 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-10-09","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135141221","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-27DOI: 10.1007/s40558-023-00273-w
Kichan Nam, Jeff Baker, Christopher S. Dutt
Abstract Virtual reality (VR) is a topic of growing interest. While many researchers have identified factors that influence satisfaction with VR, additional important factors remain uninvestigated. In our research model, system quality, presence, and authenticity influence two mediating variables of enjoyment and usefulness of information. Enjoyment (a hedonic aspect of the VR experience) and usefulness of information (a utilitarian aspect), in turn, influence satisfaction, with familiarity moderating both of these relationships. PLS analysis of survey data collected in a heritage tourism context finds relationships that have not been previously identified. While system quality and authenticity are associated with enjoyment and usefulness of information, presence is positively associated only with enjoyment. Familiarity negatively moderates the relationship between enjoyment and satisfaction with VR. This study thus extends prior research on a key metaverse technology, VR, by identifying and explicating the roles of authenticity and familiarity—and also extends prior research by focusing on the hedonic and utilitarian dimensions of the VR experience.
{"title":"Does familiarity with the attraction matter? Antecedents of satisfaction with virtual reality for heritage tourism","authors":"Kichan Nam, Jeff Baker, Christopher S. Dutt","doi":"10.1007/s40558-023-00273-w","DOIUrl":"https://doi.org/10.1007/s40558-023-00273-w","url":null,"abstract":"Abstract Virtual reality (VR) is a topic of growing interest. While many researchers have identified factors that influence satisfaction with VR, additional important factors remain uninvestigated. In our research model, system quality, presence, and authenticity influence two mediating variables of enjoyment and usefulness of information. Enjoyment (a hedonic aspect of the VR experience) and usefulness of information (a utilitarian aspect), in turn, influence satisfaction, with familiarity moderating both of these relationships. PLS analysis of survey data collected in a heritage tourism context finds relationships that have not been previously identified. While system quality and authenticity are associated with enjoyment and usefulness of information, presence is positively associated only with enjoyment. Familiarity negatively moderates the relationship between enjoyment and satisfaction with VR. This study thus extends prior research on a key metaverse technology, VR, by identifying and explicating the roles of authenticity and familiarity—and also extends prior research by focusing on the hedonic and utilitarian dimensions of the VR experience.","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"21 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-27","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135536267","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Abstract In recent years, understanding how the managers of tourism attractors (such as archaeological parks, museums, seaside resorts, nature reserves, etc...) adopt, refuse, integrate, and benefit from the digital transformation has received growing interest. In addition, consistent case-study literature highlights how adopting technologically advanced tools can generate positive externalities for the territories in which such attractors are located. However, it is still unclear how different tourism stakeholders value including Metaverse tools in their strategies. In this paper, we explore stakeholders’ preferences for embedding metaverse tools in their strategy, and we check for the existence of cluster of preferences. The study applies a recent development of Q-methodology which allows substituting classical q-statements formulation with multi-attribute and multi-level formulations. Data are collected by involving stakeholders from Sicilian territories. The results of this exploratory study demonstrate that the use of the Metaverse tool is influenced by the perception of the stakeholders and confirm the existence of heterogeneous preferences among groups of stakeholders, as expected in a diffusion model of innovation. The dominant point of view considers a full awareness of the metaverse tools and perceives them as slightly worse than the social ones. Some stakeholders do not have adequate knowledge of the Metaverse. We can argue that we are still in a moment of transition in the diffusion of the Metaverse between the phase of persuasion and that of evaluation and decision on the basis of the impact effects of the Metaverse on competitiveness within the tourism sector. The critical mass may not have been reached yet in the adoption rate of Metaverse innovation.
{"title":"Metaverse and tourism development: issues and opportunities in stakeholders’ perception","authors":"Gioacchino Fazio, Stefano Fricano, Salvatore Iannolino, Claudio Pirrone","doi":"10.1007/s40558-023-00268-7","DOIUrl":"https://doi.org/10.1007/s40558-023-00268-7","url":null,"abstract":"Abstract In recent years, understanding how the managers of tourism attractors (such as archaeological parks, museums, seaside resorts, nature reserves, etc...) adopt, refuse, integrate, and benefit from the digital transformation has received growing interest. In addition, consistent case-study literature highlights how adopting technologically advanced tools can generate positive externalities for the territories in which such attractors are located. However, it is still unclear how different tourism stakeholders value including Metaverse tools in their strategies. In this paper, we explore stakeholders’ preferences for embedding metaverse tools in their strategy, and we check for the existence of cluster of preferences. The study applies a recent development of Q-methodology which allows substituting classical q-statements formulation with multi-attribute and multi-level formulations. Data are collected by involving stakeholders from Sicilian territories. The results of this exploratory study demonstrate that the use of the Metaverse tool is influenced by the perception of the stakeholders and confirm the existence of heterogeneous preferences among groups of stakeholders, as expected in a diffusion model of innovation. The dominant point of view considers a full awareness of the metaverse tools and perceives them as slightly worse than the social ones. Some stakeholders do not have adequate knowledge of the Metaverse. We can argue that we are still in a moment of transition in the diffusion of the Metaverse between the phase of persuasion and that of evaluation and decision on the basis of the impact effects of the Metaverse on competitiveness within the tourism sector. The critical mass may not have been reached yet in the adoption rate of Metaverse innovation.","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"23 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-20","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"136310936","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-19DOI: 10.1007/s40558-023-00267-8
Chung-Hua Chu
{"title":"Deep resource allocation for a massively multiplayer online finance of tourism gamification in metaverse","authors":"Chung-Hua Chu","doi":"10.1007/s40558-023-00267-8","DOIUrl":"https://doi.org/10.1007/s40558-023-00267-8","url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"212 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135011403","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-09-01DOI: 10.1007/s40558-023-00269-6
Rodolfo Baggio, Giovanni Ruggieri
{"title":"Metaverse in the tourism domain – introduction to the special issue","authors":"Rodolfo Baggio, Giovanni Ruggieri","doi":"10.1007/s40558-023-00269-6","DOIUrl":"https://doi.org/10.1007/s40558-023-00269-6","url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"57 1","pages":"0"},"PeriodicalIF":0.0,"publicationDate":"2023-09-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"135249065","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-14DOI: 10.1007/s40558-023-00258-9
D. Dutta, Yuvaraj Srivastava, Eshmeeta Singh
{"title":"Metaverse in the tourism sector for talent management: a technology in practice lens","authors":"D. Dutta, Yuvaraj Srivastava, Eshmeeta Singh","doi":"10.1007/s40558-023-00258-9","DOIUrl":"https://doi.org/10.1007/s40558-023-00258-9","url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"25 1","pages":"331 - 365"},"PeriodicalIF":9.3,"publicationDate":"2023-08-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45577885","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2023-08-11DOI: 10.1007/s40558-023-00261-0
Wenkun Zhang, Yanan Wang
{"title":"An empirical study of the impact of metaverse storytelling on intentions to visit","authors":"Wenkun Zhang, Yanan Wang","doi":"10.1007/s40558-023-00261-0","DOIUrl":"https://doi.org/10.1007/s40558-023-00261-0","url":null,"abstract":"","PeriodicalId":46275,"journal":{"name":"Information Technology & Tourism","volume":"25 1","pages":"411 - 432"},"PeriodicalIF":9.3,"publicationDate":"2023-08-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46577485","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":3,"RegionCategory":"管理学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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