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Editorial: The future of peer-led research services: trending now or still trending? 社论:同行主导的研究服务的未来:现在流行还是仍然流行?
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-06-09 DOI: 10.1108/rsr-06-2023-116
S. Watstein, Elizabeth M. Johns
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引用次数: 0
Shifting to a high impact practice-centered student worker staffed research desk: a Hispanic serving institution perspective 从西班牙裔服务机构的角度来看,转向以实践为中心的高影响力学生工作者研究台
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-05-23 DOI: 10.1108/rsr-09-2022-0051
Elizabeth DeZouche, Denise Santos
PurposeThe authors seek to demonstrate, from a Hispanic-serving institution (HSI) perspective, the importance of utilizing High Impact Practices (HIPs) for not only more meaningful student employment initiatives, but to benefit the campus community and prepare Hispanic students for success post-graduation.Design/methodology/approachEvaluation of current practices in academic libraries aided the design of the new staffing model, location and name. A survey of research desk student assistants was designed and implemented approximately one academic year after changes were executed. Survey data combined with follow-up interviews summarized the qualitative-focused assessment of the research desk's evolution and verified the validity of maintaining HIPs in libraries for Hispanic student success.FindingsThe transition of the reference desk to a student-staffed research desk was successful in that librarians were able to dedicate more time to other endeavors, such as campus outreach and collection development. The High Impact Practice (HIP)-focused desk model, along with new, customized onboarding and training materials, fulfilled their goals of giving student assistants meaningful employment on campus while also bridging the gap between the library and the mostly Hispanic, first-generation student population. An assessment from the student assistants' point of view helped them further analyze the new research desk model. They found that student assistants noticed the ease with which their peers approached the desk and how their skills learned on the research desk transferred to their classes and future careers.Research limitations/implicationsDue to the COVID-19 pandemic and the restructuring of library personnel the authors were unable to implement library patron surveys to evaluate the new desk model.Originality/valueMany academic libraries and partners have made the transition to student-staffed help desks or offer peer-to-peer tutoring or mentoring services. HIPs positively impact marginalized student populations scholastically, but no current studies discuss the effect on the Hispanic student population from an HSI perspective. This study illuminates the wholistic influence HIPs have on Hispanic student assistants, not only their work and peers, but the affect on their academic and personal lives.
目的:作者试图从西班牙裔服务机构(HSI)的角度证明,利用高影响力实践(HIPs)的重要性,不仅对更有意义的学生就业倡议,而且有益于校园社区,并为西班牙裔学生毕业后的成功做好准备。设计/方法/方法对高校图书馆当前实践的评估有助于设计新的人员配置模式、地点和名称。一项研究桌学生助理的调查被设计和实施后大约一个学年的变化执行。调查数据与后续访谈相结合,总结了对研究台发展的定性评估,并验证了在图书馆中维持HIPs对西班牙裔学生成功的有效性。调查结果参考咨询台向学生研究台的转变是成功的,因为图书馆员可以把更多的时间投入到其他工作中,比如校园拓展和馆藏发展。以高影响力实践(HIP)为重点的办公桌模式,以及新的、定制的入职和培训材料,实现了他们为学生助理提供有意义的校园就业的目标,同时也弥合了图书馆与主要是西班牙裔的第一代学生群体之间的差距。从学生助理的角度进行的评估帮助他们进一步分析了新的研究桌模式。他们发现,学生助理注意到,他们的同学在接近课桌时很轻松,他们在课桌上学到的技能如何应用到他们的课堂和未来的职业生涯中。研究限制/意义由于COVID-19大流行和图书馆人员重组,作者无法实施图书馆用户调查来评估新的办公桌模式。许多学术图书馆和合作伙伴已经转变为由学生提供帮助的服务台,或者提供点对点辅导或指导服务。HIPs在学术上对边缘学生群体产生积极影响,但目前没有研究从HSI的角度讨论对西班牙裔学生群体的影响。本研究阐明了HIPs对西班牙裔学生助理的整体影响,不仅是他们的工作和同龄人,而且对他们的学术和个人生活的影响。
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引用次数: 0
Library workers on the front lines of conspiracy theories in the US: one nationwide survey 美国图书馆工作人员站在阴谋论的第一线:一项全国性调查
4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-05-19 DOI: 10.1108/rsr-11-2022-0056
Stephanie Beene, Katie Greer
Purpose The purpose of this study was to investigate whether and in what ways library workers in the United States encountered patrons espousing beliefs in conspiracy theories and, if so, to explore the effectiveness of the strategies they used to address information disorder during the interactions. Design/methodology/approach The study was designed with an exploratory qualitative approach. Data were collected via an online survey posted to national and state library association listservs, utilizing a self-selected sampling method. Researchers inductively and deductively analyzed results, developing predetermined themes based on the research questions, then iteratively integrating unexpected data during coding. Findings A total of 334 responses were received over two weeks. Data represent library workers from 43 states and Washington, D.C., including various types of libraries. Library workers interacted with patrons with conspiratorial thinking, and both library workers and patrons evidenced a range of emotions and motivations. Originality/value This is the first national study to survey library workers and whether they encountered patrons espousing conspiracy theories. While the sample size is small, themes elucidate various strategies that library workers use for interacting with patrons who express some level of conspiracy ideation.
本研究的目的是调查美国图书馆工作人员是否以及以何种方式遇到支持阴谋论信仰的顾客,如果是这样,则探讨他们在互动过程中用于处理信息混乱的策略的有效性。设计/方法/方法本研究采用探索性定性方法设计。数据是通过在线调查收集的,该调查发布在国家和州图书馆协会的列表服务器上,采用自行选择的抽样方法。研究人员归纳和演绎分析结果,根据研究问题制定预定主题,然后在编码过程中迭代整合意外数据。调查结果在两周内共收到334份回复。数据代表了43个州和华盛顿特区的图书馆工作人员,包括各种类型的图书馆。图书馆工作人员与具有阴谋思想的读者互动,图书馆工作人员和读者都表现出一系列的情绪和动机。这是第一个调查图书馆工作人员以及他们是否遇到支持阴谋论的顾客的全国性研究。虽然样本量很小,但主题阐明了图书馆工作人员与表达某种程度阴谋思想的顾客互动时使用的各种策略。
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引用次数: 0
Reference in urban public libraries: current trends and future implications 城市公共图书馆参考文献:当前趋势和未来影响
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-04-17 DOI: 10.1108/rsr-02-2023-0006
L. Saunders, Rachel D. Williams, Geneviève Galarneau, Gianna C. Gifford
PurposeThe purpose of this study was to get a baseline understanding of the state of reference services in urban public libraries in the United States.Design/methodology/approachThe researchers surveyed all members of the Urban Libraries Council, a network of public library systems in urban centers across the country. The survey asked about their reference services, including how reference is offered, volume and types of questions and staff responsibilities. Participants were also asked how reference has changed in the past 5–10 years and what changes they anticipate in the future.FindingsThis study found that the vast majority of urban public libraries still maintain a physical reference desk, but most also offer reference services in other formats as well. Most libraries have seen numbers of reference questions decline. Reference staff members are engaged in instruction, programming and community outreach as well. Looking ahead, some libraries expect reference questions to continue to decline and demand for virtual services to increase.Practical implicationsDirectors and reference staff of public libraries, especially those in urban and suburban settings, will find these results useful for benchmarking against their own experiences and for planning for future changes.Originality/valueWhile discussions of changes in reference service and volumes of reference questions are plentiful, as are predictions of how these declines will impact reference services, there is little current research on the actual state of those services. This study fills a gap in the literature by providing a baseline overview of the reference services in urban public libraries.
目的本研究的目的是了解美国城市公共图书馆的参考咨询服务状况。设计/方法/方法研究人员调查了城市图书馆委员会的所有成员,该委员会是全国各城市中心的公共图书馆系统网络。调查询问了他们的参考服务,包括如何提供参考,问题的数量和类型以及工作人员的职责。参与者还被问及在过去的5-10年里,参考是如何变化的,以及他们预计未来会发生什么变化。这项研究发现,绝大多数城市公共图书馆仍然保留着实体参考咨询台,但大多数图书馆也提供其他形式的参考咨询服务。大多数图书馆的参考问题数量都有所下降。参考工作人员也从事指导、规划和社区外展工作。展望未来,一些图书馆预计参考咨询问题将继续减少,对虚拟服务的需求将增加。实际意义公共图书馆的馆长和参考人员,特别是城市和郊区公共图书馆的馆长和参考人员,会发现这些结果对他们自己的经验和规划未来变化的基准很有用。原创性/价值虽然关于参考咨询服务的变化和参考咨询问题的数量的讨论很多,关于这些下降将如何影响参考咨询服务的预测也很多,但目前对这些服务的实际状况的研究很少。本研究通过提供城市公共图书馆参考咨询服务的基本概况,填补了文献的空白。
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引用次数: 0
Peer reference, post reference desk: what is next? An interview with Allison Faix, instruction coordinator and librarian at Coastal Carolina University 同行参考、岗位参考:下一步是什么?对沿海卡罗来纳大学教学协调员和图书管理员艾莉森·法克斯的采访
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-04-07 DOI: 10.1108/rsr-09-2022-0044
Allison Faix
PurposeKimbel Library used a peer reference model of service beginning in 2009 that was successful for several years but eventually phased out due to shifting priorities and needs. This article aims to describe Kimbel Library's second attempt at creating and using a peer reference program in 2018, how it was different from the original approach, and what ultimately happened.Design/methodology/approachIn this article Reference Services Review Co-editor Sarah Barbara Watstein interviews Allison Faix, Instruction Coordinator and Librarian at Coastal Carolina University, about her experiences with peer reference services.FindingsBecause of the marked decline in the number of research-based questions asked at the library's help desk, the library found itself with smart, well-trained peer research assistants who were disappointed that their research assistance was not in greater demand.Originality/valueThis interview looks at two different ways that peer reference was implemented at the same institution starting in 2009.
目的金贝尔图书馆从2009年开始使用同行参考服务模式,该模式成功了几年,但由于优先事项和需求的变化,最终被淘汰。本文旨在描述金贝尔图书馆在2018年第二次尝试创建和使用同行参考计划,它与最初的方法有何不同,以及最终发生了什么。设计/方法论/方法在这篇文章中,《参考咨询服务评论》的联合编辑Sarah Barbara Watstein采访了卡罗莱纳海岸大学的教学协调员兼图书馆员Allison Faix,讲述了她在同行参考咨询服务方面的经历。发现由于图书馆服务台提出的基于研究的问题数量显著下降,图书馆发现自己有聪明、训练有素的同行研究助理,他们对自己的研究援助需求没有增加感到失望。独创性/价值本次采访着眼于从2009年开始在同一机构实施同行参考的两种不同方式。
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引用次数: 0
Editorial: Library learning for the future: sustaining, reinventing and revitalizing how, when and where librarians support learning 社论:面向未来的图书馆学习:维持、重塑和振兴图书馆员支持学习的方式、时间和地点
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-07 DOI: 10.1108/rsr-02-2023-115
Elizabeth M. Johns, S. Watstein
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引用次数: 0
Peer teachers taking the lead in classroom instruction: program creation and challenges faced 同伴教师在课堂教学中的主导作用:项目的创建和面临的挑战
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-03-03 DOI: 10.1108/rsr-09-2022-0041
M. Lowe, Sean M. Stone, Katharine V. Macy
PurposeThis paper discusses a program to train undergraduate students as near peer teachers delivering course-embedded information literacy instruction to undergraduate students.Design/methodology/approachThe approach involved the development and delivery of a curriculum combining information literacy concepts and teaching pedagogy. Significant student feedback was gathered which determined the final program structure.FindingsWhile the curriculum was successful in developing students' information literacy competencies and pedagogical skills, stakeholder buy-in and the COVID-19 pandemic hindered the program. Additionally, the goal of the program – solo student teaching, was not realized.Originality/valuePeer teaching is widely implemented in many disciplines; however, its application in academic libraries has focused more on peer reference, rather than peer teaching. This case study adds to the body of literature on this topic related to student peer teaching in academic libraries.
目的本文讨论了一个将本科生培养为近同行教师的计划,为本科生提供课程嵌入式信息素养教学。设计/方法论/方法论该方法涉及开发和提供结合信息素养概念和教学法的课程。收集了重要的学生反馈,从而确定了最终的课程结构。发现尽管课程在培养学生的信息素养和教学技能方面取得了成功,但利益相关者的购买和新冠肺炎疫情阻碍了该项目。此外,该项目的目标——单独的学生教学,也没有实现。独创性/价值观同伴教学在许多学科中广泛实施;然而,它在高校图书馆中的应用更多地关注于同行参考,而不是同行教学。本案例研究补充了与大学图书馆学生同伴教学相关的文献。
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引用次数: 0
Introducing peer-to-peer reference services in a community college library 在社区大学图书馆引入点对点参考服务
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-02-28 DOI: 10.1108/rsr-09-2022-0039
Allison Scripa, M. E. Spencer
PurposeThe authors discuss the challenges and successes in implementing a peer reference service model in a community college library.Design/methodology/approachThe authors present a case study about the development of a peer reference service at a community college library. The article includes a chronological overview of the program, a brief literature review, the authors’ own observations, interviews with student employees, comments from librarians working with the students and reference service data. They reviewed local reference service data, conducted a limited review of the literature, interviewed librarians at a university with a peer reference assistance program and incorporated their own observations to create the Pellissippi Ambassadors for Library Success program.FindingsFindings suggest that peer reference services benefit student employees, student researchers and librarians.Research limitations/implicationsThe article does not include a comprehensive literature review.Originality/valueThe study discusses peer reference services in a community college library setting and can be of use to librarians implementing peer reference services.
目的探讨社区大学图书馆实施同行参考咨询服务模式的挑战和成功之处。设计/方法论/方法作者介绍了一个关于社区大学图书馆同伴参考服务发展的案例研究。这篇文章包括该项目的时间顺序概述、简短的文献综述、作者自己的观察、对学生员工的采访、与学生一起工作的图书馆员的评论以及参考服务数据。他们审查了当地参考咨询服务的数据,对文献进行了有限的审查,采访了一所拥有同行参考咨询援助计划的大学的图书馆员,并结合他们自己的观察结果,创建了Pellissippi图书馆成功大使计划。研究结果表明,同行参考服务有利于学生员工、学生研究人员和图书馆员。研究局限性/含义这篇文章没有包括全面的文献综述。原创性/价值本研究探讨了社区大学图书馆环境中的同行参考服务,对图书馆员实施同行参考服务具有借鉴意义。
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引用次数: 0
Reimagining peer support and engagement 重塑同行支持和参与
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-02-16 DOI: 10.1108/rsr-09-2022-0050
Kate Pham, Daisy C. Muralles
PurposeThis paper presents a case study for the pilot of a peer-led service model that is centered on fostering student leadership, collaboration and advocacy. The authors, who serve as advisors to the program, discuss the Library's transition to this peer-led model for reference support, outreach, programming and campus engagement.Design/methodology/approachThis case study examines the development and implementation of a new peer-led service at a mid-size public university aimed at centering student success, belonging and empowerment. Authors share practices, strategies and goals for training, onboarding and professional development with emphasis on student advocacy, leadership and retention in the program.FindingsThe authors found that developing the structures and opportunities to foster student-led initiatives and efforts for student success, belonging and engagement has helped the library better connect and engage with diverse student communities on campus.Research limitations/implicationsFindings of this study may be limited at the time this case study is written due to it being a new and developing library student program for reference, outreach and programming.Practical implicationsThe peer-led service model for reference and student engagement presented in this article serves as a case study that may be applicable for those who wish to imagine and develop a student-centered library program at their institution.Social implicationsThis case study may provide an alternative approach useful to those who wish to reimagine and innovate library student programs at their institutions.Originality/valueAlthough there are many peer-led initiatives in academic libraries for outreach and programming, this program explores the approach of fostering student leadership and advocacy within library student roles to lead and facilitate library efforts for campus engagement with structured guidance and support from librarian advisors.
本文提出了一个以培养学生领导力、协作和倡导为中心的同伴领导服务模式试点的案例研究。作为该计划的顾问,作者讨论了图书馆向这种以同伴为主导的模式的过渡,包括参考支持、推广、规划和校园参与。设计/方法/方法本案例研究考察了一所中等规模公立大学中以学生成功、归属感和赋权为中心的新型同伴主导服务的开发和实施。作者分享了培训,入职和专业发展的实践,策略和目标,重点是学生的倡导,领导和保留项目。作者发现,开发结构和机会来促进学生主导的倡议和努力,以促进学生的成功,归属感和参与度,有助于图书馆更好地与校园内不同的学生社区建立联系和互动。研究的局限性/意义本研究的结果在撰写本案例研究时可能会受到限制,因为它是一个新的和正在发展的图书馆学生项目,用于参考,推广和规划。实际意义本文中提出的以学生为中心的参考服务模式和学生参与作为一个案例研究,可能适用于那些希望在他们的机构中设想和发展以学生为中心的图书馆项目的人。社会意义本案例研究可能为那些希望在其机构中重新构想和创新图书馆学生计划的人提供另一种有用的方法。创意/价值虽然在学术图书馆中有许多由同龄人领导的推广和规划活动,但本项目探索了在图书馆学生角色中培养学生领导和倡导的方法,通过图书馆顾问的结构化指导和支持,领导和促进图书馆在校园参与方面的努力。
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引用次数: 0
The reader's way: student process guiding library practice 读者之道:学生过程引导图书馆实践
IF 1 4区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2023-02-08 DOI: 10.1108/rsr-10-2022-0054
Annie R. Armstrong, Glenda M. Insua, Catherine Lantz
PurposeThis paper explores the academic reading behaviors of first-year students in an attempt to understand their experiences and develop potential reading interventions to support undergraduate students.Design/methodology/approachResearchers used qualitative research methods to elicit in-depth findings regarding reading behaviors. They interviewed fifteen first-year students who had completed a required writing course regarding their reading habits and used open coding to analyze interviews.FindingsInvestigators discovered that the narrative from national media that students do not read discounts the volume and variety of texts that students regularly interact with in a variety of contexts. Several themes emerged from the interviews: (1) Students like to read in a variety of designated spaces at any time of the day or night, (2) Students prefer reading in print, but mostly read online, and (3) Students reported difficult vocabulary as the most significant challenge in reading academic texts, but also reported emotional concerns regarding reading.Originality/valueWhile previous studies have focused on factors such as format preference and time limitations that influence reading behaviors, this study contributes to the body of research looking at the reading behaviors of college students more holistically, providing new insights informing a range of library interventions to support student success in academic reading. In its use of student interviews, this study offers a student-centered contribution to the literature on student reading behaviors and considers the implications of these behaviors on librarian practice.
目的本研究旨在探讨一年级学生的学术阅读行为,了解他们的经历,并制定潜在的阅读干预措施来支持本科生。设计/方法/方法研究人员使用定性研究方法来得出有关阅读行为的深入发现。他们采访了15名一年级学生,这些学生都完成了关于阅读习惯的必修写作课程,并使用开放编码来分析采访。调查结果调查人员发现,国家媒体关于学生不阅读的叙述低估了学生在各种环境中经常接触的文本的数量和种类。采访中出现了几个主题:(1)学生喜欢在白天或晚上的任何时间在各种指定的空间阅读;(2)学生喜欢阅读纸质书,但主要是在线阅读;(3)学生报告说,在阅读学术文本时,词汇困难是最大的挑战,但也报告了阅读时的情感问题。原创性/价值虽然以前的研究主要关注影响阅读行为的格式偏好和时间限制等因素,但本研究有助于更全面地研究大学生的阅读行为,为图书馆的一系列干预措施提供新的见解,以支持学生在学术阅读中取得成功。通过学生访谈,本研究以学生为中心,对学生阅读行为的文献进行了研究,并考虑了这些行为对图书馆员实践的影响。
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引用次数: 1
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Reference Services Review
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