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Workforce management in operations: what enterprising communities can learn from this? 运营中的劳动力管理:创业社区可以从中学到什么?
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-02-20 DOI: 10.1108/jec-09-2022-0124
C. Fernandes, J. Ferreira, P. Veiga
PurposeThe purpose of this study is use a bibliometric analysis to explore the relational nature of knowledge creation in WFM in operations. Companies live under constant pressure to find the best ways to plan their workforce, and the workforce emangement (WFM) is one of the biggest challenges faced by managers. Relevant research on WFM in operations has been published in a several range of journals that vary in their scope and readership, and thus the academic contribution to the topic remains largely fragmented.Design/methodology/approachTo address this gap, this review aims to map research on WFM in operations to understand where it comes from and where it is going and, therefore, provides opportunities for future work. This study combined two bibliometric approaches with manual document coding to examine the literature corpus of WFM in operations to draw a holistic picture of its different aspects.FindingsContent and thematic analysis of the seminal studies resulted in the extraction of three key research themes: workforce cross-training, planning workforce mixed methods and individual workforce characteristics. The findings of this study further highlight the gaps in the WFM in operations literature and raise some research questions that warrant further academic investigation in the future.Originality/valueLikewise, this study has important implications for practitioners who are likely to benefit from a holistic understanding of the different aspects of WFM in operations.
目的运用文献计量学分析方法,探讨WFM运作中知识创造的关系本质。公司生活在不断的压力下,需要找到最好的方法来规划他们的劳动力,而劳动力管理(WFM)是管理者面临的最大挑战之一。关于WFM在操作中的相关研究已发表在若干期刊上,其范围和读者群各不相同,因此对该主题的学术贡献在很大程度上仍然是分散的。设计/方法学/方法为了解决这一差距,本综述旨在绘制WFM在运营中的研究地图,以了解其来源和发展方向,从而为未来的工作提供机会。本研究结合两种文献计量方法与手工文献编码,检视WFM运作中的文献语料库,以描绘其不同方面的整体画面。对这些开创性研究的内容和主题分析得出了三个关键研究主题:劳动力交叉培训、规划劳动力混合方法和个体劳动力特征。本研究的发现进一步突出了运营文献中WFM的差距,并提出了一些值得未来进一步学术研究的研究问题。独创性/价值同样,这项研究对从业者有重要的意义,他们可能从对WFM在操作中的不同方面的整体理解中受益。
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引用次数: 0
The interplay between framing effects, cognitive biases, and learning styles in online purchasing decision: lessons for Iranian enterprising communities 框架效应、认知偏差和在线购买决策学习方式之间的相互作用:给伊朗企业社区的启示
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-02-16 DOI: 10.1108/jec-12-2022-0190
A. Emami, Z. Taheri, Rasim Zuferi
PurposeThis paper aims to investigate the interactive relationship between learning styles and cognitive biases as two essential factors affecting information processing in online purchases.Design/methodology/approachThis research is applied in nature but extends the knowledge in the area of consumer behavior. By using the correlational research method, the present study uncovers the relationship between various sorts of decision biases and learning styles among online buyers.FindingsAccording to the results, the most affected learning style among all is reflective observation. Several biases influence people with this learning style, namely, risky framing, attribute framing and aggregated/segregated framing. In the case of active experimentation, online customers can undo its effect. Therefore, online sellers should be aware of their target customers with such a learning style. In addition, online purchasers with the reflective observation learning style are more prone to aggregation and segregation of sales information.Originality/valueThe findings enhance the understanding of consumer buying behavior and the extent to which learning styles impact cognitive biases and framing effects in online shopping.
目的探讨学习风格与认知偏差作为影响网购信息加工的两个重要因素之间的互动关系。设计/方法/方法这项研究是应用在本质上的,但扩展了消费者行为领域的知识。本研究采用相关研究方法,揭示了网络购买者的各种决策偏差与学习风格之间的关系。研究结果表明,反思性观察是受影响最大的学习方式。有几种偏见影响这种学习风格的人,即风险框架、属性框架和聚合/隔离框架。在积极实验的情况下,在线客户可以撤销其效果。因此,在线卖家应该以这样的学习方式来了解他们的目标客户。此外,具有反思性观察学习风格的在线购买者更容易对销售信息进行聚合和分离。原创性/价值研究结果增强了对消费者购买行为的理解,以及学习风格对在线购物认知偏见和框架效应的影响程度。
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引用次数: 0
Reframing Indigenous tourism entrepreneurial personality, experience, sense of community and challenges in community-based tourism-related business 重塑土著旅游业企业家个性、经验、社区意识以及社区旅游相关业务的挑战
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-02-10 DOI: 10.1108/jec-09-2022-0131
M. Hanafiah, N. Zamzuri, Tengku Intan Suzila Tengku Sharif, Bung-on Chartrungruang
PurposeThis study aims to investigate the Malaysian Mah Meri Indigenous tourism entrepreneur’s personality, experience, sense of community traits and current challenges in community-based tourism (CBT)-related businesses.Design/methodology/approachSemi-structured interviews were conducted to gather data from 10 Indigenous tourism entrepreneurs. Data were analysed using the NVivo 11 software.FindingsThe qualitative content analysis found three broad themes. Firstly, the authors found that the Mah Meri community possesses unique self-efficacy personality characteristics, significantly predicting their unsustainable entrepreneurial behaviours. Secondly, they are willing to share their values, beliefs and interests in their business offerings, which reflect their sense of community. Even with considerable entrepreneurial experience through learning from local wisdom and upskilling efforts by the government, the authors found that the community limitation mainly concerns the lack of early education, uninventive entrepreneurship practices and financial assistance.Practical implicationsThis study provides an improved understanding of the Indigenous business environment for policymakers and Indigenous entrepreneurs. We found entrepreneurial personality, experience, sense of community determine and structure their CBT entrepreneurial activities.Originality/valueThis study provides a new perspective on Indigenous tourism entrepreneurs’ personalities, experiences, sense of community traits and challenges. The study also suggests encouraging sustainable Indigenous entrepreneurship practices for economic development, self-determination and community sustainability.
目的本研究旨在探讨马来西亚玛梅里原住民旅游企业家在社区旅游(CBT)相关业务中的个性、经验、社区特质意识和当前面临的挑战。设计/方法/方法进行半结构化访谈,以收集10名土著旅游企业家的数据。使用NVivo 11软件分析数据。定性内容分析发现了三大主题。首先,作者发现麻美丽社区具有独特的自我效能人格特征,显著预测其不可持续的创业行为。其次,他们愿意在他们的商业产品中分享他们的价值观、信仰和兴趣,这反映了他们的社区意识。即使通过学习当地智慧和政府提高技能的努力获得了相当多的创业经验,作者发现,社区限制主要涉及缺乏早期教育、缺乏创造性的创业实践和财政援助。本研究为政策制定者和原住民企业家提供了对原住民商业环境更好的理解。我们发现企业家个性、经验、社区意识决定并组织了他们的CBT创业活动。原创性/价值本研究为原住民旅游企业家的个性、经验、社区特质和挑战提供了新的视角。该研究还建议鼓励可持续的土著企业家精神做法,以促进经济发展、自决和社区可持续性。
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引用次数: 1
Guest editorial: Migrant entrepreneurship and the roles of family beyond place and space: towards a family resourcefulness across borders perspective 客座社论:移民创业与家庭在地方和空间之外的作用:从跨国界的角度看待家庭足智多谋
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-02-06 DOI: 10.1108/jec-02-2023-223
Quang Evansluong, Marcela Ramírez-Pasillas, Allan Discua Cruz, Maria Elo, Natalia Vershinina
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引用次数: 2
Women’s entrepreneurship in the GCC: a literature analysis from a socio-cultural perspective 海湾合作委员会妇女创业:社会文化视角下的文献分析
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-02-03 DOI: 10.1108/jec-03-2022-0048
Hamda Al Boinin
PurposeThis paper aims to explore the crucial role of socio-cultural factors in the entrepreneurial experiences of women in the Gulf region.Design/methodology/approachA focused qualitative systematic analysis of 65 published articles was conducted to present existing approaches to studying women's entrepreneurship in the Gulf Cooperation Council (GCC) and identify the key socio-cultural factors impacting women's entrepreneurial realities.FindingsIt was found that gender roles, family influence, social networking and religion are among the most significant factors influencing the entrepreneurial experiences of women in the GCC.Research limitations/implicationsIt was found that the region's prevalent social norms, vis-à-vis how gender roles are defined and practiced, greatly influence the lived experiences of women entrepreneurs. The role of family support (or lack thereof) and the access to networking opportunities to start and grow ventures significantly affect women's entrepreneurial successes. The findings also point to the overarching ideological and practical guidance, Islam is believed to offer, on how life in general and businesses, in particular, should be conducted.Originality/valueThe paper contributes to the burgeoning literature on women's entrepreneurship in the Gulf by promoting context-dependent knowledge. In particular, the findings highlight the importance of critical and nuanced evaluation of existing theories of gender and entrepreneurship. The examination can help policymakers develop more effective and inclusive entrepreneurship policies in the region.
目的本文旨在探讨社会文化因素在海湾地区女性创业经历中的关键作用。设计/方法/方法对65篇发表的文章进行了重点定性系统分析,以介绍海湾合作委员会研究妇女创业的现有方法,并确定影响妇女创业现实的关键社会文化因素。研究发现,性别角色、家庭影响、社交网络和宗教是影响海湾合作委员会妇女创业经历的最重要因素。研究局限性/含义研究发现,该地区普遍存在的社会规范,相对于性别角色的定义和实践,极大地影响了女企业家的生活经历。家庭支持的作用(或缺乏家庭支持)以及获得创办和发展企业的网络机会对妇女的创业成功有很大影响。研究结果还指出了伊斯兰教所提供的关于如何进行一般生活,特别是商业的总体意识形态和实践指导。原创性/价值该论文通过促进与背景相关的知识,为海湾地区妇女创业的新兴文献做出了贡献。特别是,研究结果强调了对现有性别和创业理论进行批判性和细致评估的重要性。这项审查可以帮助决策者在该地区制定更有效、更具包容性的创业政策。
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引用次数: 0
Can retained knowledge from business schools make better enterprising communities? Evidence from transition economies 商学院保留的知识能否成为更好的创业社区?转型经济体的证据
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-26 DOI: 10.1108/jec-11-2022-0181
Kumrije Gagica, Sejdi Xhemaili
PurposeThe purpose of this paper was to explore how retained knowledge from degrees in business administration or management served entrepreneurs in building up successful enterprises in a high environmental turbulence and competitive condition in the region.Design/methodology/approachThe survey was conducted in the country of Northern Macedonia and Kosovo, targeting only owners of the enterprises in any of the business sectors. The sample consisted of 400 respondents. Data obtained was analyzed using descriptive statistics, reliability measures and Pearson correlation coefficient using SPSS.FindingsMain findings reveal strong positive relationship between knowledge gained at formal learning on promotion of organization’s positive image and an appreciation of the human resources contribution within organization; entrepreneurs who promote organization’s positive image are found to be effective negotiators, which develop sustainable and respectful relationships with business partners. Finally, strong positive correlation is found between the entrepreneurs who are able to control their emotions at any given situation, and avoid making a sudden decision, during a highly emotional moment.Originality/valueTo the best of the authors’ knowledge, this research is among the first research that explores the power of degrees in business administration/management and career development as entrepreneurs and how these relationships influenced individuals’ learning and affect behavior at workplace in transition communities, such as Kosovo and North Macedonia.
本文的目的是探讨工商管理学位中保留的知识如何帮助企业家在该地区高度动荡的环境和竞争条件下建立成功的企业。设计/方法/方法该调查是在北马其顿和科索沃进行的,仅针对任何商业部门的企业所有者。样本包括400名受访者。获得的数据使用描述性统计、信度测量和Pearson相关系数使用SPSS进行分析。研究发现:在正式学习中获得的知识对组织正面形象的提升和对组织内部人力资源贡献的认识之间存在显著的正相关关系;促进组织积极形象的企业家被认为是有效的谈判者,他们与商业伙伴建立了可持续和尊重的关系。最后,在高度情绪化的时刻,能够在任何特定情况下控制自己的情绪并避免做出突然决定的企业家之间存在很强的正相关关系。原创性/价值据作者所知,本研究是第一批探索企业家工商管理/管理学位和职业发展的力量的研究之一,以及这些关系如何影响科索沃和北马其顿等转型社区的个人学习和工作场所行为。
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引用次数: 0
Techniques to strengthen entrepreneurship: is mindfulness a useful concept for resilience development? 加强企业家精神的技巧:正念对弹性发展有用吗?
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-26 DOI: 10.1108/jec-09-2022-0127
Alba Yela Aránega, Rafael Castaño Sánchez, Samuel Ribeiro-Navarrete
PurposeThe purpose of this study is to increase the resilience capacity of residential health-care professionals to achieve intrapreneurial development in workers. Through training based on the development of emotional competencies and the application of mindfulness techniques, the aim is for the individual to become aware of his or her role, learn to manage emotions and reduce feelings of distress and anxiety.Design/methodology/approachThe proposed programme has a duration of eight weeks. Every four days of training, mindfulness sessions are integrated, and at the beginning and end of the working day, 10 min are spent with superiors to give feedback on what happened during the day and the setting of new objectives. A control group is also established where they do not undergo such training. After the delivery of the programme, the results obtained after the application of the methodology to a sample of 91 residential health-care professionals are presented. By means of a validated resilience questionnaire composed of 25 items, the aim is to measure the resilience capacity of the participants before and after training and to observe the impact of the programme.FindingsThe results of this study show that the training has led to an improvement in the overall resilience capacity by 3.93% and has been able to reduce the existing gap between those over 45 years of age and younger people, although the age-related variable still represents a significant difference.Originality/valueThis study provides an innovative way of fostering entrepreneurship. While participants work on resilience management through mindfulness techniques, organisational commitment is achieved.
目的本研究旨在提高住院医疗保健专业人员的应变能力,以实现员工的创业发展。通过基于情感能力发展和正念技巧应用的培训,目的是让个人意识到自己的角色,学会管理情绪,减少痛苦和焦虑感。设计/方法/方法拟议方案为期八周。每四天的培训,都会整合正念课程,在工作日的开始和结束时,与上级相处10分钟,就当天发生的事情和新目标的设定提供反馈。在他们未接受此类培训的地方,还设立了一个对照组。在方案实施后,介绍了将该方法应用于91名住院保健专业人员样本后获得的结果。通过一份由25个项目组成的经验证的复原力问卷,目的是衡量参与者在培训前后的复原能力,并观察该方案的影响。发现这项研究的结果表明,训练使整体恢复能力提高了3.93%,并能够缩小45岁以上人群与年轻人之间的现有差距,尽管与年龄相关的变量仍然存在显著差异。创意/价值这项研究提供了一种创新的创业方式。当参与者通过正念技巧进行恢复力管理时,实现了组织承诺。
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引用次数: 1
Religiocentrism in consumption: a literature review 消费中的宗教中心主义:文献综述
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-26 DOI: 10.1108/jec-11-2022-0170
Nur Nadia Adjrina Kamarruddin, M. Islek
PurposeThis paper aims to conceptually extend the religious aspect of consumption beyond the intrinsic motivation, i.e. religiosity, to a broader consideration of its social and cultural surroundings by highlighting the concept of “religiocentrism”.Design/methodology/approachThe paper is conceptual and qualitative. It explores the concept of religiocentrism in several disciplines, including theology, politics, sociology, marketing and consumption.FindingsThe paper introduces the concept of religiocentrism in understanding religious consumption and marketing among consumers within a religious context. This paper further discusses the origin of the term religiocentrism; religiocentrism as looking beyond the intrinsic motivation, i.e. religiosity, religiocentrism from the social identity theory; past research on religiocentrism in theology, politics, sociology, education, marketing and consumption, as well as suggesting potential future research in religiocentrism within marketing and consumption studies.Research limitations/implicationsThe lack of research relating to religiocentrism in marketing makes the depth of the discussion rather limited. This paper, however, does not discuss the term religiocentrism from the theology roots but focuses more on the marketing and consumption aspects of religiocentrism.Originality/valueSeveral research papers exist within the different disciplines about religiocentrism. However, to the best of the authors’ knowledge, it can be argued that this paper is one of its kind to highlight the concept of “religiocentrism” in consumption and marketing that considers the social and cultural surroundings.
本文旨在通过突出“宗教中心主义”的概念,在概念上将消费的宗教方面从内在动机即宗教性扩展到对其社会和文化环境的更广泛的考虑。这篇论文是概念性和定性的。它在几个学科中探讨了宗教中心主义的概念,包括神学、政治学、社会学、市场营销和消费。本文引入了宗教中心主义的概念来理解宗教背景下消费者的宗教消费和营销。本文进一步探讨了“宗教中心主义”一词的由来;宗教中心主义超越内在动机即宗教虔诚,从社会认同理论看宗教中心主义;过去在神学、政治学、社会学、教育、市场营销和消费领域对宗教中心主义的研究,以及在市场营销和消费研究领域对宗教中心主义的潜在未来研究。研究局限/启示由于缺乏与市场营销中的宗教中心主义相关的研究,使得讨论的深度相当有限。然而,本文并不从神学的根源来讨论宗教中心主义,而是更多地关注宗教中心主义的营销和消费方面。原创性/价值在不同的学科中存在一些关于宗教中心主义的研究论文。然而,就作者所知,可以认为这篇论文是其中之一,它突出了消费和营销中考虑社会和文化环境的“宗教中心主义”概念。
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引用次数: 0
Collective action in social entrepreneurial ventures: the role of shared meaning 社会创业企业中的集体行动:共同意义的作用
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-25 DOI: 10.1108/jec-06-2022-0086
D. Ntamu, Waswa Balunywa, Isa Nsereko, Godwin Kwemarira
PurposeSocial entrepreneurs engage in collective action to adapt and solve social problems in complex environments. Through collective action, they mobilise and access resources to create positive social change in local communities. While previous studies explain the role of social identity in promoting cooperation, this paper aims to examine shared meaning as a predictor of collective action in social entrepreneurial ventures (SEVs). This study was conducted among founders of SEVs focusing on their engagement in collective action.Design/methodology/approachThe study adopted a cross-sectional survey to achieve its objectives. The population comprised 558 SEVs registered with the Kampala Capital City Authority in Uganda. A sample size of 226 social ventures was determined using Krecjie and Morgan and participants were selected using the simple random sampling technique. The questionnaires were distributed by two research assistants, and 210 completed questionnaires were returned. Structural equation modelling was used to analyse survey data and test the study hypotheses.FindingsThe study findings show that shared meaning in the form of teamwork and group efficacy predict collective action in SEVs.Research limitations/implicationsThe results have implications for social entrepreneurship researchers, practitioners and policymakers. Firstly, creating social ties by belonging to different groups in the community creates common understanding among social entrepreneurs and other actors fostering cooperation to solve problems in the local community. Secondly, understanding each other’s perspective well enough facilitates a shared view of social problems for combined action.Practical implicationsSEVs should provide relevant information using the right channels in local communities to promote collaboration. Failure to use the right communication channels may prevent collective action. Managers in social ventures should allow for open information sharing between themselves and the partners that they work with to address social problems. This enables them to share both the good and bad feedback. It also enables the growth of teams and improves how they work. The teams should be developed with specific responsibilities so that everyone is clear on what they should do while addressing social problems.Originality/valueThe researchers argue that shared meaning develops when social entrepreneurs interact with the local community and other stakeholders prompting joint action to address social problems. This study extends knowledge on collective action using the activity domain theory.
目的社会企业家参与集体行动,以适应和解决复杂环境中的社会问题。通过集体行动,他们调动和获取资源,在当地社区创造积极的社会变革。虽然先前的研究解释了社会认同在促进合作中的作用,但本文旨在检验共同意义作为社会创业企业(SEV)集体行动的预测因素。这项研究是在SEV创始人中进行的,重点关注他们参与集体行动的情况。设计/方法/方法该研究采用了横断面调查来实现其目标。人口包括558名在乌干达坎帕拉首都城市管理局登记的SEV。使用Krecjie和Morgan确定了226家社会企业的样本量,并使用简单随机抽样技术选择参与者。问卷由两名研究助理分发,210份已完成的问卷被退回。结构方程模型用于分析调查数据并检验研究假设。研究结果表明,团队合作和团队效能形式的共同意义可以预测SEV的集体行动。研究局限性/含义研究结果对社会创业研究人员、从业者和政策制定者有启示。首先,通过属于社区中的不同群体来建立社会联系,在社会企业家和其他行动者之间建立共识,促进合作以解决当地社区的问题。其次,充分理解彼此的观点有助于对社会问题形成共同的看法,以便采取联合行动。实际含义SEV应使用当地社区的正确渠道提供相关信息,以促进合作。未能使用正确的沟通渠道可能会阻碍集体行动。社会企业的管理者应该允许他们自己和合作伙伴之间公开信息共享,以解决社会问题。这使他们能够分享好的和坏的反馈。它还促进了团队的成长,并改进了他们的工作方式。团队的发展应该有具体的责任,这样每个人都清楚自己在解决社会问题时应该做什么。独创性/价值研究人员认为,当社会企业家与当地社区和其他利益相关者互动,促使共同采取行动解决社会问题时,共同的意义就会发展起来。本研究运用活动域理论扩展了对集体行动的认识。
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引用次数: 1
Does being religious or not matter? A qualitative investigation of community fundraising events 信教与否有关系吗?社区筹款活动的质性调查
IF 2.4 Q1 Economics, Econometrics and Finance Pub Date : 2023-01-25 DOI: 10.1108/jec-10-2022-0167
Ridvan Kocaman, Müjdat Özmen, B. Erdoğan
PurposeIn the extant literature, the concepts of charity and philanthropy have been differentiated based on the belief that charity stems from religious motivations and philanthropy is often secular in origin. Accordingly, this paper aims to investigate whether there is a distinction between managerial practices regarding the given concepts as emphasized in the conceptual discussions.Design/methodology/approachTo see the managerial practices, the authors determined bazaars, community fundraising events organized by nonprofit organizations (NPOs), as the research field. Then, this study followed the general systematic of qualitative research. Accordingly, the authors conducted 44 interviews with experienced bazaar organizers from 10 NPOs in total. Furthermore, four days of participant observation with field notes were made in each bazaar, which lasted from 7 to 10 days. This study also used archival data as a secondary data source and then analyzed all data with a content analysis technique.FindingsThis study found that the field practices mainly do not support the distinction drawn over the conceptual discussions. Both concepts are nouns describing the act of giving and helping the needy. They are actively performed based on different motives (religion-based and secular).Originality/valueThe relevant distinction is limited to the conceptual discussions and has not been supported by the findings obtained from the field. Also, most of the studies on helping were carried out in the Western context. Studies conducted outside these cultures are quite limited. The value of the current study lies in the fact that it was conducted in a cultural context different from the Western cultures and paves the pathway for future research.
目的在现存的文献中,慈善和慈善的概念是基于这样一种信念而区分的,即慈善源于宗教动机,慈善往往起源于世俗。因此,本文旨在调查在概念讨论中强调的关于给定概念的管理实践之间是否存在区别。设计/方法论/方法为了了解管理实践,作者将非营利组织组织的社区筹款活动集市确定为研究领域。然后,本研究遵循一般系统的定性研究。因此,作者对来自总共10个非营利组织的经验丰富的集市组织者进行了44次采访。此外,每个集市都进行了为期四天的参与者观察和实地考察,观察时间从7日到10日 天。这项研究还使用档案数据作为二级数据源,然后使用内容分析技术分析所有数据。研究发现,实地实践主要不支持对概念讨论的区分。这两个概念都是描述给予和帮助穷人行为的名词。它们是基于不同的动机(基于宗教和世俗)积极进行的。独创性/价值相关的区别仅限于概念讨论,并没有得到该领域研究结果的支持。此外,大多数关于帮助的研究都是在西方背景下进行的。在这些文化之外进行的研究相当有限。当前研究的价值在于,它是在不同于西方文化的文化背景下进行的,并为未来的研究铺平了道路。
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引用次数: 0
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Journal of Enterprising Communities-People and Places in the Global Economy
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