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Learning opportunity as a critical attribute to attract employees in the context of startups: a text-mining approach 学习机会是初创企业吸引员工的关键因素:一种文本挖掘方法
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-09-16 DOI: 10.1108/ejtd-04-2024-0051
Jaekyo Seo, Raymond Leach, Suhyung Lee

Purpose

While founder characteristics have been studied extensively as a factor in attracting employees, organizational attributes of startups have received little attention. To fill the void, this study aims to examine organizational attributes of startups to attract employees.

Design/methodology/approach

This research collected 8,817 online employer reviews of 117 startups from Glassdoor.com. This research conducted two studies. In Study 1, a topic modeling approach was applied to identify startup attributes to attract employees having actual employer experience and to examine the importance and relationship of the attributes, drawing the person–organization fit theory. Study 2 used logistic regression analysis to explore the effect of identified attributes on employer attractiveness based on the signaling theory.

Findings

Study 1 found six attributes: high-quality coworkers, entrepreneurial culture, development, company outlook, physical office and stereotypical startup perks. This study also found high-quality coworkers, entrepreneurial culture and development are not only related to each other but also more critical attributes than other attributes. The core value of the three attributes can be conceptualized as “learning opportunity.” Study 2 found that employees attracted to “learning opportunity” are more likely to recommend their employers than instrumental attributes, including physical office and stereotypical startup perks.

Originality/value

This research elaborates on employer attributes to attract employees in the context of startup based on the real voices of employees having actual employer experience. Furthermore, this research extends the understanding of employer attributes contributing to employer attractiveness by combining qualitative review data with quantitative rating data.

目的虽然创始人特征作为吸引员工的一个因素已被广泛研究,但初创企业的组织属性却很少受到关注。为了填补这一空白,本研究旨在考察初创企业吸引员工的组织属性。本研究从 Glassdoor.com 上收集了 117 家初创企业的 8817 条在线雇主评论。本研究进行了两项研究。在研究 1 中,借鉴人与组织契合理论,采用主题建模法来识别初创企业吸引有实际雇主经验的员工的属性,并考察这些属性的重要性和关系。研究 2 基于信号传递理论,使用逻辑回归分析探讨了所识别的属性对雇主吸引力的影响。研究结果 研究 1 发现了六个属性:高质量同事、创业文化、发展、公司前景、实体办公室和刻板的初创企业福利。这项研究还发现,高质量同事、创业文化和发展不仅相互关联,而且比其他属性更为关键。这三个属性的核心价值可以概念化为 "学习机会"。研究 2 发现,受 "学习机会 "吸引的员工更有可能推荐他们的雇主,而不是工具性属性,包括实体办公室和刻板的初创公司福利。此外,本研究通过将定性评论数据与定量评分数据相结合,扩展了对雇主属性对雇主吸引力的理解。
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引用次数: 0
Employee trainers’ self-efficacy and performance: the mediating role of trainer preparation 员工培训师的自我效能感与绩效:培训师准备工作的中介作用
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-08-30 DOI: 10.1108/ejtd-04-2024-0056
Rebecca Dei Mensah, Raphael Papa Kweku Andoh, Dorothy Amfo-Antiri, Emmanuel Essandoh, Stephen Tetteh

Purpose

This study aims to examine the mediating role of trainer preparation in the effect employee trainer self-efficacy has on trainer performance.

Design/methodology/approach

Using a census, data was collected from internal employee trainers in two universities in Ghana. In testing the hypotheses, a structural equation modelling based on 10,000 bootstrap samples was used, and the BCa confidence intervals were used to establish the significance of the hypotheses.

Findings

This study revealed trainer preparation as a complementary partial mediator in the effect trainee engagement self-efficacy and instruction self-efficacy had on trainer performance. In addition, the importance–performance map analyses demonstrated that the factor with the most importance in the model was instruction self-efficacy, yet it was not the highest-performing factor.

Originality/value

This study highlights the mediating role played by preparation in the effect of trainer self-efficacy on trainer performance. In addition, it adds to the dearth of studies that focus on employee trainers while at the same time using data from the trainers themselves.

设计/方法/途径通过人口普查,从加纳两所大学的内部员工培训师那里收集数据。在检验假设时,使用了基于 10,000 个引导样本的结构方程模型,并使用 BCa 置信区间来确定假设的显著性。研究结果本研究显示,在受训者参与自我效能感和教学自我效能感对培训师绩效的影响中,培训师准备工作是一个互补的部分中介。此外,重要性-绩效图分析表明,模型中最重要的因素是教学自我效能感,但它并不是绩效最高的因素。原创性/价值本研究强调了准备工作在培训师自我效能感对培训师绩效的影响中所起的中介作用。此外,这项研究还补充了以雇员培训师为研究对象,同时使用培训师自身数据的研究的不足。
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引用次数: 0
The catalytic effect of organizational learning on ambidexterity for firm performance 组织学习对提高企业绩效的灵活性的催化作用
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-08-29 DOI: 10.1108/ejtd-03-2024-0040
Hammadallah Al-Husban, Robert M. Yawson
<h3>Purpose</h3><p>This study investigates the impact of organizational ambidexterity on employee performance within Jordanian clearance companies, focusing on the mediating role of organizational learning. This research aims to explore how the dimensions of exploration and exploitation influence performance outcomes, including effectiveness and growth.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>Using analytical descriptive research, this study uses SMART-PLS 4 for hypothesis testing and mediation analysis. A meticulously developed questionnaire, grounded in scholarly literature and vetted by experts, was distributed to 230 employees across the Jordanian clearance industry, achieving a 91.3% response rate.</p><!--/ Abstract__block --><h3>Findings</h3><p>This study found that companies do better when they effectively explore and exploit, especially if they also focus on learning and adapting. This insight is particularly useful for those in the human resource development and management fields who aim to boost employee performance and, ultimately, the success of their organizations. The findings reveal a significant indirect effect of organizational ambidexterity on performance through organizational learning. Ambidexterity explained 55.6% of the variance in organizational learning, and subsequently, organizational learning accounted for 47.4% of performance variance. The total performance variance was 81.8%, indicating a strong relationship between the constructs.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>This study’s scope is limited to the Jordanian clearance industry, suggesting the need for further research across different contexts and industries. The reliance on self-reported data may introduce bias, warranting future use of mixed methods for a more comprehensive understanding.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>The findings underscore the importance of fostering organizational learning as a mediator between ambidexterity and performance. Companies should invest in strategies that enhance both exploratory and exploitative activities, leveraging organizational learning to improve performance outcomes.</p><!--/ Abstract__block --><h3>Social implications</h3><p>By highlighting the role of organizational learning in mediating the relationship between ambidexterity and performance, this research suggests pathways for businesses to contribute to economic growth and employee development within the Jordanian context and potentially beyond.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>This study contributes to the field by examining the underexplored context of the Jordanian customs clearance industry and using a robust methodological framework to assess the relationship between organizational ambidexterity, learning and performance. It provides empirical evidence supporting the significant impact of balanced competency configurations on perform
目的本研究调查了组织灵活性对约旦清关公司员工绩效的影响,重点关注组织学习的中介作用。本研究旨在探讨探索和利用这两个维度如何影响绩效结果,包括有效性和成长性。设计/方法/途径本研究采用分析描述性研究方法,使用 SMART-PLS 4 进行假设检验和中介分析。本研究以学术文献为基础,经过专家审核,向约旦清关行业的 230 名员工发放了精心制作的调查问卷,问卷回复率达到 91.3%。研究结果本研究发现,如果公司有效地进行探索和利用,尤其是同时注重学习和适应,则公司的业绩会更好。对于人力资源开发和管理领域的人员来说,这一见解尤其有用,因为他们的目标是提高员工的绩效,并最终提高组织的成功率。研究结果表明,组织的灵活性通过组织学习对绩效产生了重要的间接影响。灵活性解释了组织学习方差的 55.6%,随后,组织学习占绩效方差的 47.4%。研究局限/启示本研究的范围仅限于约旦的清关行业,这表明有必要在不同背景和行业开展进一步研究。对自我报告数据的依赖可能会带来偏差,因此今后需要使用混合方法来获得更全面的理解。通过强调组织学习在协调灵活性与绩效之间关系中的作用,本研究为企业在约旦乃至其他国家促进经济增长和员工发展提出了建议。 原创性/价值本研究通过考察约旦海关清关业这一未被充分探索的领域,并使用强大的方法框架来评估组织灵活性、学习和绩效之间的关系,为该领域做出了贡献。它提供了实证证据,证明均衡的能力配置对绩效结果有重大影响。
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引用次数: 0
The role of virtual training in implementing Sustainable Development Goals globally 虚拟培训在全球落实可持续发展目标方面的作用
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-08-26 DOI: 10.1108/ejtd-02-2024-0019
Stephanie Bilderback, Mohammad Movahed, Vikkie McCarthy

Purpose

This paper aims to investigate the role of virtual training in supporting Sustainable Development Goals (SDGs) and reducing workforce inequalities. It analyzes both the advantages and challenges of integrating virtual training within sustainable development frameworks and the circular economy, underlining its crucial role in transforming workforce strategies and enhancing economic and social progress.

Design/methodology/approach

The study uses Becker’s human capital theory (1964) and Bandura’s social learning theory (1977) to explore the impact of virtual training on human capital development and its contributions to specific SDGs. This integrated approach provides a detailed exploration of how virtual training intersects with sustainable development initiatives.

Findings

The findings highlight the pivotal role of technology in training and development, particularly in the post-pandemic landscape. Virtual training significantly enhances global collaboration, inclusivity and sustainability. It highlights the necessity of adapting corporate training practices to digital environments, thereby improving the quality of education, advancing gender equality and stimulating economic growth.

Originality/value

This paper presents unique perspectives on the influence of workplace training in the post-pandemic era, focusing on technological integration. It discusses how such integration supports diversity, equity and inclusion within the workforce and highlights the essential role of virtual training in promoting organizational flexibility and enhancing employee skills amidst ongoing digital transformations.

目的 本文旨在研究虚拟培训在支持可持续发展目标(SDGs)和减少劳动力不平等方面的作用。本研究采用贝克尔的人力资本理论(1964 年)和班杜拉的社会学习理论(1977 年),探讨虚拟培训对人力资本发展的影响及其对具体可持续发展目标的贡献。这一综合方法详细探讨了虚拟培训如何与可持续发展倡议相互交融。研究结果研究结果凸显了技术在培训和发展中的关键作用,尤其是在流行病后的环境中。虚拟培训大大加强了全球合作、包容性和可持续性。本文以技术整合为重点,从独特的视角阐述了后流行病时代工作场所培训的影响。它讨论了这种整合如何支持劳动力的多样性、公平性和包容性,并强调了虚拟培训在不断进行的数字转型中促进组织灵活性和提高员工技能方面的重要作用。
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引用次数: 0
High school graduates navigating the workplace in South Korea: challenges, strategies and the role of HRD 高中毕业生在韩国职场的导航:挑战、战略和人力资源开发的作用
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-07-29 DOI: 10.1108/ejtd-10-2023-0169
Hyerim Cho, Stephanie Sisco

Purpose

Education-based discrimination has not received sufficient attention within the field of human resource development (HRD), which can provide practical interventions to help solve the hardships of high school graduate employees (HSGEs). This paper aims to bring this issue to the forefront by framing the current marginalization of South Korean HSGEs as an individual-level issue that has repercussions to early career development, and also as an organizational-level issue that has implications on workplace learning and development.

Design/methodology/approach

This paper used an integrative literature review method by analyzing studies that have focused on the challenges faced by HSGEs. The objective was to identify patterns of their experiences and call attention to strategies they utilize to cope with the marginality they face in the workforce. The Korea Citation Index (KCI), a database that manages Korean domestic journals, was used. In total, 187 articles were found, and 15 articles succinctly matched the research criteria.

Findings

HSGEs struggled with employment unreadiness and faced discrimination based on their academic background, young age and low-rank position within organizations. In turn, they were vulnerable to poor working conditions (e.g., high work intensity, long working hours, etc.). These challenges led HSGEs to pursue a college degree and/or engage in workplace learning.

Originality/value

The use of critical human resource development (CHRD) has typically been limited within a South Korean context. We deliberately applied a critical perspective to raise awareness about how contemporary forms of marginality have gone unchecked, specifically by interrogating the exclusion and disempowerment experienced by HSGEs.

目的 在人力资源开发(HRD)领域,基于教育的歧视尚未得到足够的重视,而人力资源开发可以提供切实可行的干预措施,帮助解决高中毕业生雇员(HSGEs)的困境。本文旨在通过将韩国高中毕业生目前的边缘化问题归结为对早期职业发展有影响的个人层面问题,以及对工作场所学习和发展有影响的组织层面问题,从而将这一问题推向前台。目的是找出他们的经验模式,并呼吁人们关注他们为应对工作中面临的边缘化问题而采取的策略。研究使用了管理韩国国内期刊的数据库《韩国引文索引》(KCI)。研究结果显示,HSGEs 因其学历背景、年轻和在组织中的低级别职位而在就业准备不足和面临歧视的困境中挣扎。反过来,他们也容易受到恶劣工作条件(如工作强度大、工作时间长等)的影响。这些挑战促使 HSGEs 修读大学学位和/或参与职场学习。我们特意采用批判性视角来提高人们对当代边缘化形式如何不受控制的认识,特别是通过对 HSGEs 所经历的排斥和失权现象进行审视。
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引用次数: 0
The role of employees in continuous improvement: a study on employee participation 员工在持续改进中的作用:关于员工参与的研究
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-07-25 DOI: 10.1108/ejtd-10-2023-0167
Ying Yang, Biao Yang, George Onofrei, Hung Nguyen, Elena Hlaciuc

Purpose

This study aims to delve into the mechanisms through which managers can enhance employee participation effectively.

Design/methodology/approach

This study adopts the Motivation-Opportunity-Ability (MOA) framework to identify the interrelationships among various drivers. Different levels of Continuous Improvement (CI) maturity were also considered to assess the effectiveness of these drivers on employee participation. An in-depth case study was conducted, involving the selection of four business units from a multinational manufacturer in Germany to represent varying levels of CI maturity.

Findings

This study uncovered intermediary variables that mediate the impact of drivers on the high-level MOA variables. It also revealed how the effectiveness of these drivers varies across different levels of CI maturity.

Originality/value

While different facets of CI have been scrutinized, the importance of employee participation stands out as pivotal for achieving enduring and meaningful progress. Despite this recognition, many business organizations continue to grasp with the challenge of motivating their employees to actively engage in CI initiatives. This study extends the applicability of the MOA framework and enriches the CI literature by offering deeper insights into the behavioural perspectives of employees. In practical terms, the findings of this study provide valuable guidance to decision-makers and HR department on staff training and development, enabling them to formulate more effective strategies aimed at fostering and augmenting employee participation in CI endeavours.

本研究采用动机-机会-能力(MOA)框架来确定各种驱动因素之间的相互关系。还考虑了持续改进(CI)成熟度的不同水平,以评估这些驱动因素对员工参与的有效性。这项研究发现了一些中介变量,这些变量可以调节驱动因素对高层次 MOA 变量的影响。研究还揭示了这些驱动因素的有效性在不同程度的 CI 成熟度中是如何变化的。原创性/价值虽然 CI 的不同方面已经得到了仔细研究,但员工参与的重要性对于实现持久而有意义的进步至关重要。尽管认识到了这一点,但许多企业组织仍然面临着如何激励员工积极参与 CI 计划的挑战。本研究通过深入了解员工的行为观点,扩展了 MOA 框架的适用范围,丰富了 CI 文献。从实践角度看,本研究的结果为决策者和人力资源部门的员工培训和发展提供了宝贵的指导,使他们能够制定更有效的战略,以促进和提高员工对 CI 工作的参与度。
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引用次数: 0
Validation of knowledge hiding measurement in South Korea 在韩国验证知识隐藏测量
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-07-24 DOI: 10.1108/ejtd-01-2024-0004
Jaehong Joo, Yunsoo Lee, Ji Hoon Song

Purpose

Given that knowledge hiding hampers the management of employee knowledge, it is important to measure the phenomena before applying the intervention to alleviate it. This paper aims to validate knowledge hiding measurements in South Korea.

Design/methodology/approach

The research collected 420 and 415 different Korean employee samples for each study, and they responded to their quality of knowledge hiding. The research conducted factor analysis using Mplus software and the Rasch model using JMetrik software based on the item response theory.

Findings

The research validated Korean versions of knowledge hiding measurements consisting of three factors and ten items. The study also found that knowledge hiding has a negative relationship with knowledge sharing and an unexpectedly positive relationship with team creativity. The study confirmed that the modified measurement yields acceptable discriminant and convergent validity.

Research limitations/implications

The research relied on self-reported data and may have an issue measuring their knowledge hiding generously. Therefore, researchers are encouraged to measure it from others, including supervisors and colleagues. This research has theoretical implications for psychometrically and systematically validating the measurement.

Practical implications

The research includes practical implications for contributing to Human resource development practitioners could assess employee traits accurately and manage their negative knowledge behavior.

Social implications

The research suggests the implications for detecting a positive relationship between knowledge hiding and team creativity. The study discussed that the specific climate could contribute to team creativity in Eastern contexts.

Originality/value

The research identified the importance of a psychometric validating process in the development of measurements.

目的鉴于知识隐藏阻碍了员工的知识管理,因此在采取干预措施缓解知识隐藏之前,对这一现象进行测量非常重要。本文旨在验证韩国的知识隐藏测量结果。研究分别收集了 420 份和 415 份不同的韩国员工样本,他们对自己的知识隐藏质量做出了回答。研究基于项目反应理论,使用 Mplus 软件进行了因子分析,并使用 JMetrik 软件建立了 Rasch 模型。研究还发现,知识隐藏与知识共享存在负相关关系,而与团队创造力却意外地存在正相关关系。该研究证实,修改后的测量方法具有可接受的判别效度和收敛效度。研究局限/意义该研究依赖于自我报告的数据,因此可能存在对知识隐藏进行全面测量的问题。因此,鼓励研究人员从他人(包括上司和同事)处进行测量。这项研究对心理测量和系统验证测量方法具有理论意义。社会意义这项研究对人力资源开发从业人员准确评估员工特质和管理他们的消极知识行为具有实际意义。研究讨论了在东方环境下,特定的氛围可能有助于团队创造力的提高。原创性/价值该研究确定了心理测量验证过程在测量开发中的重要性。
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引用次数: 0
Toward an analysis of employer engagement in the TVET system for 10 ASEAN member states 分析东盟 10 个成员国的雇主参与职业技术教育与培训体系的情况
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-07-09 DOI: 10.1108/ejtd-07-2023-0109
Hanna Moon, Jihee Choi

Purpose

This study aims to analyze employer’s engagement to the technical and vocational education and training (TVET) system among ASEAN member states by developing the analytical framework.

Design/methodology/approach

Data collection has been made through collaboration between the research team and the ASEAN regional consultants recruited for the project by using the survey questionnaire. ASEAN member states are analyzed based on the framework, which includes the existence of meeting, the existence of law or regulation, the degree of influence of meeting to TVET and the degree of influence of the employers to TVET.

Findings

Employers’ engagement can play its significant role as part of monitoring the skills demand of labor market. If the country can build feedback mechanism which circulates skills supply and demand on behalf of individual sectors, it will help reduce the skills gap.

Originality/value

The pace of economic development is and has been more rapid among 10 ASEAN member states. To analyze employer’s engagement to the TVET system among ASEAN member states, developing the analytical framework is imperative. Not only is there insufficient labor market information for each country, but there is also a lack of information linking the labor market and TVET system.

本研究旨在通过制定分析框架,分析东盟成员国中雇主参与职业技术教育与培训(TVET)系统的情况。研究结果雇主的参与可以在监测劳动力市场技能需求方面发挥重要作用。如果国家能够建立代表各个部门的技能供求循环的反馈机制,将有助于缩小技能差距。要分析东盟成员国中雇主对职业技术教育与培训系统的参与情况,就必须制定分析框架。不仅每个国家的劳动力市场信息不足,而且缺乏将劳动力市场与职业技术教育与培训系统联系起来的信息。
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引用次数: 0
Corporate social responsibility, the United Nations’ Sustainable Development Goals and financial performance, with implications for human resource development 企业社会责任、联合国可持续发展目标和财务业绩,以及对人力资源开发的影响
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-07-02 DOI: 10.1108/ejtd-10-2023-0151
Ekta Sharma, Gary N. McLean

Purpose

India is one of the fastest developing economies, but it faces numerous socioeconomic problems, such as hunger, poverty, under- and unemployment, gender inequity and illiteracy. Corporate social responsibility (CSR) funding at the corporate level could tackle these socioeconomic problems, providing support to the nation’s overall development. Mandated CSR expenditures, in alignment with the achievement of the sustainable development goals (SDGs) of the United Nations, would support the nation’s contributions to building a sustainable future. Several questions, however, remain. Thus, this study aims to explore relationships between a company’s gross and net profits and its expenditures for CSR; and mapped the specific CSR activities used to address each of the 17 UN SDGs and then draw implications for human resource development (HRD).

Design/methodology/approach

The data were gathered from published annual reports (2019–23) of 60 Fortune 500 Indian companies. A zero-order correlation was used to find the relationship between CSR expenditure and gross, as well as net, profits. Furthermore, the CSR activities of the sample were mapped with the UN SDGs.

Findings

There was a positive, moderate to strong correlation between CSR expenditures and gross profit (r = 0.82, p < 0.01), but for net profit, the correlation was strong (r = 0.85, p < 0.01). All CSR activities mapped to at least one of the SDGs.

Originality/value

The alignment of CSR activities and SDGs based on Fortune 500 Indian companies has not yet been explored. Also, no study to date discusses the gaps in the CSR expenditures for specific UN SDGs.

目的印度是发展最快的经济体之一,但也面临着许多社会经济问题,如饥饿、贫困、就业不足和失业、性别不平等和文盲。公司层面的企业社会责任(CSR)资金可以解决这些社会经济问题,为国家的整体发展提供支持。与实现联合国可持续发展目标(SDGs)相一致的企业社会责任法定支出将支持国家为建设可持续未来做出贡献。然而,仍然存在一些问题。因此,本研究旨在探讨公司的毛利润和净利润与其企业社会责任支出之间的关系;并绘制用于实现联合国 17 个可持续发展目标中每一个目标的具体企业社会责任活动图,然后得出对人力资源开发(HRD)的影响。采用零阶相关法来发现企业社会责任支出与毛利润以及净利润之间的关系。此外,还将样本的企业社会责任活动与联合国可持续发展目标进行了映射。研究结果企业社会责任支出与毛利润之间存在中强正相关关系(r = 0.82,p < 0.01),而净利润与毛利润之间存在强相关关系(r = 0.85,p < 0.01)。所有企业社会责任活动都与至少一项可持续发展目标相匹配。原创性/价值基于《财富》印度 500 强企业的企业社会责任活动与可持续发展目标的一致性尚未得到探讨。此外,迄今为止还没有一项研究讨论了企业社会责任支出与特定联合国可持续发展目标之间的差距。
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引用次数: 0
The mediating role of career resilience on Gen Z’s emotional intelligence and career outcomes 职业适应力对 Z 世代情商和职业成果的中介作用
IF 2.2 Q3 MANAGEMENT Pub Date : 2024-06-25 DOI: 10.1108/ejtd-01-2024-0014
Bhagyashree Barhate, Bradley G Winton, Casey Maugh Funderburk

Purpose

This study aims to investigate the mediating effect of career resilience (CR) on Generation Z’s emotional intelligence (EI) and perceived career outcomes such as career satisfaction (CSAT), burnout and intention to leave a career. In its short organizational tenure, Gen Z has faced the adverse effects of global events affecting their views of career and, ultimately, CR.

Design/methodology/approach

A cross-sectional survey method was used to test the hypothesized relationship. A total sample of 160 respondents were assessed. Hypotheses in this study were tested by using Hayes’s (2018) PROCESS tool based on OLS regression and with a bootstrap method.

Findings

The most significant finding of this study concludes that although small, CR has a positive mediating indirect effect on Gen Z’s CSAT and burnout. However, contrary to past findings, we found a negative relationship between Gen Z’s EI and CR. Furthermore, although EI and CSAT have a positive relationship, CR and CSAT are negatively correlated. Meanwhile, Gen Z’s EI through CR positively affects Gen Z’s CSAT.

Research limitations/implications

The study has implications for how organizations can attract, retain and engage Gen Z.

Originality/value

Despite Gen Z being a part of the workforce for at least six years, limited empirical research on Gen Z has been published. Indeed, Gen Z’s workforce inexperience does not yield in-depth explanations of CR concepts; however, as we continue to learn more about Gen Z and their interactions with the work environment, the authors begin to get a peek into the future of the workforce.

目的 本研究旨在探讨职业复原力(CR)对 Z 世代的情绪智力(EI)以及职业满意度(CSAT)、职业倦怠和离职意向等感知职业结果的中介效应。在其短暂的组织任期内,Z 世代面临着全球事件的不利影响,这些事件影响了他们对职业的看法,并最终影响了职业复原力。共对 160 名受访者进行了评估。本研究中的假设使用 Hayes(2018 年)的 PROCESS 工具进行了检验,该工具基于 OLS 回归,并采用了引导法。研究结果本研究最重要的发现得出结论,尽管规模较小,但 CR 对 Z 世代的 CSAT 和职业倦怠具有积极的间接中介效应。然而,与以往的研究结果相反,我们发现 Z 世代的 EI 与 CR 之间存在负相关。此外,虽然 EI 与 CSAT 呈正相关,但 CR 与 CSAT 呈负相关。同时,Z一代的EI通过CR对Z一代的CSAT产生积极影响。研究局限/意义本研究对企业如何吸引、留住和雇用Z一代具有启示意义。原创性/价值尽管Z一代成为劳动力的一部分至少已有六年时间,但有关Z一代的实证研究却十分有限。事实上,Z 世代的工作经验不足,无法对公司责任的概念进行深入解释;但是,随着我们不断了解 Z 世代及其与工作环境的互动,作者开始窥探到劳动力的未来。
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引用次数: 0
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European Journal of Training and Development
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