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Heart and soul: business model innovation by a work-integration organization 心与魂:工作一体化组织的商业模式创新
IF 2.1 Q2 BUSINESS Pub Date : 2024-09-12 DOI: 10.1108/sej-12-2023-0152
Anita Ranjan Singh, Nitin Pangarkar

Purpose

This paper aimed to study business model innovation by a work-integration social enterprise (WISE). Specifically, the study investigated how the organization developed novel value propositions and created and delivered value for multiple stakeholders.

Design/methodology/approach

An in-depth qualitative study was conducted at Foreword, a for-profit organization that uses persons with disabilities, mental health conditions and special needs. Data was drawn from semi-structured interviews with stakeholders of the organization and several secondary information sources.

Findings

The authors’ inductive analysis revealed the existence of an innovative and powerful business model that is integrated by the organization’s overarching social mission and anchors its ability to deal with multiple conflicting logics such as economic, social, ecological sustainability and community development, to co-create value with and for multiple stakeholders.

Research limitations/implications

The study underscores the need for business model innovation through enhancing value creation for multiple stakeholders for for-profit WISEs. Since the analysis and resulting model in the study are based on a single organization in a geographically small, affluent country with a hands-on government, they may need to be modified before applying in other contexts.

Practical implications

The study identifies several pointers for other social enterprises – specifically the need for managers to build business models appropriate for their organizational and environmental contexts.

Originality/value

The study’s originality stems from the adoption of a stakeholder lens to examine business model innovation. It also proposes an integrative conceptual model of the antecedents and outcomes of business model innovation.

目的 本文旨在研究工作一体化社会企业(WISE)的商业模式创新。具体而言,本研究调查了该组织如何开发新的价值主张,以及如何为多个利益相关者创造和提供价值。设计/方法/途径在前言组织开展了一项深入的定性研究,该组织是一家以残疾人、精神疾病患者和有特殊需求者为服务对象的营利性组织。研究结果作者的归纳分析表明,存在一种创新而强大的商业模式,该模式与该组织的总体社会使命相融合,并使其有能力处理经济、社会、生态可持续性和社区发展等多种相互冲突的逻辑关系,与多个利益相关者共同创造价值,并为其创造价值。实践意义本研究为其他社会企业指出了几个方向--特别是管理者需要建立适合其组织和环境背景的商业模式。原创性/价值本研究的原创性源于采用利益相关者视角来研究商业模式创新。研究还提出了一个关于商业模式创新的前因后果的综合概念模型。
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引用次数: 0
Tensions in work integration social enterprises in The Netherlands: balancing social and commercial goals in a multi-stakeholder context 荷兰工作一体化社会企业中的紧张关系:在多方利益相关者背景下平衡社会和商业目标
IF 2.1 Q2 BUSINESS Pub Date : 2024-09-12 DOI: 10.1108/sej-04-2024-0060
Linda Drupsteen, Erzsi Meerstra-de Haan

Purpose

Social enterprises have proven to play a vital role in the transitions towards inclusive labour markets and sustainable economies. Yet, they often struggle to flourish within traditional economic systems due to the dual mission of pursuing social and commercial goals, leading to inherent tensions for social entrepreneurs. This study aims to explore tensions within work integration social enterprises (WISEs) arising from their dual mission and engagement with multiple stakeholders.

Design/methodology/approach

Interviews with representatives from ten Dutch WISEs were conducted to understand their day-to-day challenges. The typology by Smith and Lewis (2011), focusing on learning, belonging, organising and performing tensions, was used for data analysis.

Findings

The study reveals tensions between social impact and commercial viability, with organisational challenges being predominant. Also, there is an observed temporal pattern in tension prominence: early stages emphasise belonging, organising and performing tensions, while learning tensions become more prominent as enterprises mature.

Originality/value

This study offers insights into tensions within WISEs, highlighting the complexity of managing multiple identities in a multi-stakeholder context. By drawing on practical experiences, it contributes nuanced understanding to existing literature.

目的事实证明,社会企业在向包容性劳动力市场和可持续经济转型的过程中发挥着至关重要的作用。然而,由于追求社会和商业目标的双重使命,社会企业往往难以在传统经济体系中蓬勃发展,从而导致社会企业家面临内在的紧张关系。本研究旨在探讨工作融合型社会企业(WISEs)因其双重使命和与多方利益相关者的接触而产生的紧张关系。研究人员对十家荷兰工作融合型社会企业的代表进行了访谈,以了解他们的日常挑战。研究结果该研究揭示了社会影响与商业可行性之间的矛盾,其中组织方面的挑战占主导地位。此外,还观察到紧张关系突出的时间模式:早期阶段强调归属、组织和执行紧张关系,而随着企业的成熟,学习紧张关系变得更加突出。通过借鉴实践经验,它为现有文献提供了细致入微的理解。
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引用次数: 0
Social entrepreneurship and rural development in post-independence Indonesia 独立后印度尼西亚的社会企业家精神和农村发展
IF 2.1 Q2 BUSINESS Pub Date : 2024-09-05 DOI: 10.1108/sej-12-2023-0155
Stella Franciska Imanuella, Aida Idris, Nurliana Kamaruddin

Purpose

This study aims to explore how social entrepreneurship initiatives and rural development address various socio-economic challenges in rural communities following Indonesia’s independence in 1945.

Design/methodology/approach

Adopting a pragmatic research philosophy, this study uses a historical review and thematic analysis, extending from the PRISMA method to analyse articles and reports concerning social entrepreneurship initiatives and rural development in post-independence Indonesia.

Findings

This study reveals that social entrepreneurship initiatives and rural development programs have advanced hand in hand since Indonesia's independence. Social entrepreneurship initiatives and rural development mutually reinforce each other, with social entrepreneurship prominently featured in many rural development projects, promoting socioeconomic changes in rural communities.

Research limitations/implications

While this review has covered the available literature in Indonesia's context and extends the social entrepreneurship concept by showcasing its impact in rural Indonesia, further theoretical models integrating social entrepreneurship and rural development are needed, especially with local or regional context and community-driven approaches to increase the research potential in the field.

Practical implications

This study is beneficial for policymakers in the field to consider the findings of this review on the strong association that social entrepreneurship has had with rural development in Indonesia.

Social implications

This study highlights the importance of local values and community participation in social entrepreneurship initiatives for rural development. It is also highlighted that social entrepreneurship initiatives enable rural women to participate in entrepreneurial activities.

Originality/value

This study concludes that prior studies consistently demonstrate a strong association between social entrepreneurship initiatives and rural development, with government policies and programs increasingly leveraging social entrepreneurial approaches to tackle rural challenges. Additionally, rural development strategies in Indonesia align with three strategic pillars established by the government’s entrepreneurship programs. These pillars, integral to rural development through the social entrepreneurship approach, are critical for the formulation and future action plans adjustable to the current trends, issues and circumstances.

目的本研究旨在探讨 1945 年印尼独立后,社会创业计划和农村发展如何应对农村社区的各种社 会经济挑战。设计/方法/途径本研究采用务实的研究理念,从 PRISMA 方法延伸出历史回顾和主题分析法, 对有关印尼独立后社会创业计划和农村发展的文章和报告进行分析。虽然本综述涵盖了印尼背景下的现有文献,并通过展示社会创业在印尼农村的影响扩展了社会创业的概念,但仍需进一步建立社会创业与农村发展相结合的理论模型,尤其是结合当地或区域背景以及社区驱动的方法,以提高该领域的研究潜力。社会影响本研究强调了当地价值观和社区参与社会创业对农村发展的重要性。原创性/价值本研究得出结论,先前的研究一致表明社会创业与农村发展之间存在密切联系,政府政策 和计划越来越多地利用社会创业方法来应对农村挑战。此外,印尼的农村发展战略与政府创业计划确立的三大战略支柱相一致。这些支柱是通过社会创业方法实现农村发展不可或缺的一部分,对于制定可根据当前趋势、问题和情况进行调整的未来行动计划至关重要。
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引用次数: 0
Roles of entrepreneurship competence in stimulating young generation to become social entrepreneurs in an emerging country 创业能力在激励新兴国家年轻一代成为社会企业家方面的作用
IF 2.1 Q2 BUSINESS Pub Date : 2024-09-05 DOI: 10.1108/sej-12-2023-0151
Evelyn Hendriana, Risa Bhinekawati, Matahari Farransahat
<h3>Purpose</h3><p>Studies on social entrepreneurial intention have been increasing in recent years due to the growing concerns of young people on social and sustainability issues. Although social entrepreneurship is gaining momentum in emerging economies, only limited studies explore antecedents of social entrepreneurial intention in these countries, particularly in Southeast Asia. This paper aims to integrate the concept of entrepreneurship competence with the theory of planned behavior and examine the interrelationship between antecedents of this theory.</p><!--/ Abstract__block --><h3>Design/methodology/approach</h3><p>A survey of university students was used to validate the theory of planned behavior in explaining social entrepreneurial intention. Samples were selected using purposive sampling involving university students who had been exposed to social entrepreneurship incubators. The 372 valid responses were analyzed using partial least square structural equation modeling.</p><!--/ Abstract__block --><h3>Findings</h3><p>This study confirms the applicability of the theory of planned behavior to explain social entrepreneurial intention, even though not all attitudes toward social entrepreneurship orientation were significant. Out of five orientations, only attitudes toward social innovation significantly directed social entrepreneurial intention. This study validates that subjective norms and perceived behavioral control determine attitudes toward social entrepreneurship orientation. The roles of education and prior experience in providing entrepreneurship competence also positively shape individuals’ attitudes toward social entrepreneurship orientation and perceived behavioral control.</p><!--/ Abstract__block --><h3>Research limitations/implications</h3><p>Although perceived behavioral control and entrepreneurial self-efficacy are frequently interchangeable, these concepts are independent. This study does not include social entrepreneurial self-efficacy by only examining the effect of entrepreneurship competence on perceived behavioral control. Data were limited to university students who have been exposed to social entrepreneurship incubators, which may not fully reflect the tendency of general Indonesian youths to become social entrepreneurs.</p><!--/ Abstract__block --><h3>Practical implications</h3><p>As entrepreneurship competence is essential in stimulating social entrepreneurial intention through the formation of attitudes toward social innovation and perceived behavioral control, the government and the universities can collaborate in establishing a supportive social entrepreneurship ecosystem within and outside the universities. This ecosystem may equip youths with essential knowledge and resources as well as complement subjective norms.</p><!--/ Abstract__block --><h3>Originality/value</h3><p>Studies of social entrepreneurial intention have mostly applied psychological theories; however, they rarely consider the impact
目的近年来,由于年轻人对社会和可持续发展问题的日益关注,有关社会创业意向的研究不断增 加。虽然社会创业在新兴经济体中发展势头迅猛,但只有有限的研究探讨了这些国家(尤其是东南亚国家)社会创业意向的前因。本文旨在将创业能力的概念与计划行为理论相结合,并研究该理论的前因之间的相互关系。样本的选择采用了目的性抽样法,涉及曾接触过社会创业孵化器的大学生。研究结果本研究证实了计划行为理论在解释社会创业意向方面的适用性,尽管并非所有社会创业取向的态度都具有显著性。在五种取向中,只有对社会创新的态度对社会创业意向有显著导向作用。本研究验证了主观规范和感知行为控制决定了对社会创业取向的态度。在提供创业能力方面,教育和先前经验的作用也会积极影响个人对社会创业取向和感知行为控制的态度。研究局限/启示虽然感知行为控制和创业自我效能经常可以互换,但这两个概念是独立的。本研究只考察了创业能力对感知行为控制的影响,并不包括社会创业自我效能感。实践意义由于创业能力对于通过形成对社会创新的态度和感知行为控制来激发社会创业意向至关重要,因此政府和大学可以合作在大学内外建立一个支持性的社会创业生态系统。原创性/价值有关社会创业意向的研究大多采用心理学理论,但很少考虑创业教育作为社会创业意向驱动因素的影响。从心理学和教育学角度对社会创业意向的研究往往并行不悖。本研究将创业能力纳入计划行为理论,以解释社会创业意向。此外,虽然社会创业被认为包含多种取向,但对此进行探讨的研究并不多。本研究从对社会创业的态度中反映了这些多重社会创业取向。
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引用次数: 0
The dark side of impact measurement: complexities and drawbacks 影响衡量的阴暗面:复杂性和弊端
IF 2.1 Q2 BUSINESS Pub Date : 2024-08-27 DOI: 10.1108/sej-03-2024-0049
Fernanda Golbspan Lutz, Natalia Aguilar Delgado, Maira Petrini

Purpose

The purpose of this study is to contribute to the discussion surrounding impact measurement on social enterprises (SEs). The findings provide a more nuanced perspective on tensions that often emerge from SEs journeys by presenting the complexities which social entrepreneurs and investors should be attentive to.

Design/methodology/approach

This research used grounded theory as the means to explore how stakeholders accomplish the requirements for impact measurement, overcoming the challenges that arise in the process. Through 18 semi-structured interviews, the authors develop a conceptual model to better understand how a practice that is often taken for granted might compromise SEs achievements and sustainability in the long term.

Findings

The proposed model uncovered an unintended consequence of impact measurement: mission drift. The requirements to assess the social impact raise expectations on different actors and create challenges that affect the true purpose of SEs, the delivery of their social mission.

Practical implications

This study contributes to research and practice. First, the authors develop a theoretical model for social entrepreneurs and social investors to shed light on the hidden consequences of impact measurement. Second, the authors strengthen the knowledge in the field by conducting a study on SEs outside the mainstream Western-centric context.

Originality/value

The authors enrich the literature by exploring the tensions related to impact measurement in SEs in the Global South and unravel new perspectives on the subject.

目的本研究旨在为围绕社会企业(SEs)影响力衡量的讨论做出贡献。研究结果提出了社会企业家和投资者应该注意的复杂性,从而为社会企业发展历程中经常出现的紧张局势提供了一个更加细致入微的视角。通过 18 个半结构式访谈,作者建立了一个概念模型,以更好地理解经常被视为理所当然的做法是如何损害社会企业的成就和长期可持续性的。研究结果所提出的模型揭示了社会影响评估的一个意外后果:使命漂移。评估社会影响的要求提高了对不同参与者的期望,并带来了影响社会企业真正目的--履行其社会使命--的挑战。首先,作者为社会企业家和社会投资者建立了一个理论模型,以揭示社会影响评估的隐性后果。其次,作者通过对主流西方中心背景之外的社会企业进行研究,加强了这一领域的知识。原创性/价值作者通过探讨与全球南部社会企业影响力衡量相关的紧张关系,丰富了文献,并揭示了这一主题的新视角。
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引用次数: 0
Beyond formality: a bricolage model to navigate between the conflicting considerations in social impact assessments 超越形式主义:在社会影响评估的各种相互冲突的考虑因素之间游刃有余的混合模式
IF 2.1 Q2 BUSINESS Pub Date : 2024-08-16 DOI: 10.1108/sej-03-2024-0054
Coralie Helleputte, Anaïs Périlleux

Purpose

Social enterprises (SEs) are increasingly expected to rely on formal methodologies to assess their social impact. These structured methodologies, which produce objective and evidence-based measures of impact, are sometimes opposed to bricolage approaches that “make do” with what is at hand. This paper aims to question this distinction by identifying the conflicting considerations that arise in the process of implementing a formal methodology, which might lead SEs to rely on bricolage mechanisms. The authors propose a model of “formally-driven” bricolage with core principles to navigate between those considerations.

Design/methodology/approach

Adopting an inductive approach, the authors draw on the in-depth case study of a work integration SE engaged in a formal social impact assessment (SIA) through collaborative research.

Findings

First, the authors identify five types of considerations (feasibility, efficiency, ethics, legitimacy and aim) that come into tension with the primary considerations of formality in formal methodologies, leading SEs to still rely on bricolage mechanisms. Second, the authors identify five principles (multidimensional, participative, cultural, mixed-method and adaptive) that permit navigation between those conflicting considerations. Based on the findings, the authors develop a model of “formally-driven” bricolage.

Originality/value

The contribution is methodological, theoretical and practical. The authors bridge the gap between theory and practice through long-term immersion in an SE. The authors contribute to the understanding of the use of bricolage in SIA by investigating why and how bricolage is still at play in formal assessments. The proposed model of “formally-driven” bricolage can help researchers and practitioners to better grasp the ins and outs of the SIA process.

目的越来越多的社会企业(SEs)被期望依靠正规的方法来评估其社会影响。这些结构化的方法能够产生客观的、以证据为基础的影响衡量标准,但有时也与 "凑合 "手头工作的 "野蛮 "方法相对立。本文旨在对这一区别提出质疑,指出在实施正式方法过程中出现的相互冲突的考虑因素,这些因素可能会导致社会企业依赖 "野蛮生长 "机制。作者提出了一个 "正式驱动 "的混合机制模型,其核心原则是在这些考虑因素之间进行导航。研究结果首先,作者确定了五类考虑因素(可行性、效率、道德、合法性和目的),这些因素与正式方法论中的主要考虑因素--正式性--相冲突,导致社会企业仍然依赖混合机制。其次,作者确定了五项原则(多维原则、参与原则、文化原则、混合方法原则和适应原则),以便在这些相互冲突的考虑因素之间找到平衡点。基于这些发现,作者建立了一个 "正式驱动 "的 "摹仿 "模式。作者通过长期沉浸在社会企业中,弥合了理论与实践之间的差距。作者通过研究为什么以及如何在正式评估中使用砖块记忆,加深了人们对在 SIA 中使用砖块记忆的理解。所提出的 "正式驱动 "衔接模型可以帮助研究人员和从业人员更好地掌握 SIA 流程的来龙去脉。
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引用次数: 0
The many socials: how a social enterprise uses social media to communicate social capital-based social value. A case study 众多社交:社会企业如何利用社交媒体传播基于社会资本的社会价值。案例研究
IF 2.1 Q2 BUSINESS Pub Date : 2024-08-16 DOI: 10.1108/sej-08-2023-0104
Qian Wang, Anette Hallin, Stefan Lång, Wilhelm Barner-Rasmussen

Purpose

This study responds to the need in social entrepreneurship research for more empirical studies to clarify the meaning of social value. Specially, it aims to explore the meaning of social value communicated on social media (SoMe) within the local context of a social enterprise (SE).

Design/methodology/approach

A multimodal social semiotic approach was applied to several hundred Facebook posts of a Finnish SE providing elderly care solutions, complemented by secondary data from high-quality press sources.

Findings

Building on Young’s (2006) dimensions of social value and Hidalgo et al.’s (2021) theorisation of social capital in social entrepreneurship, the authors find that an SE draws on multiple levels of social capital on SoMe to express the meaning of the social value it creates.

Research limitations/implications

Although limited to one case, this study provides a deep contextual understanding of how SEs can give meaning to social value and leverage social capital on SoMe to do so.

Practical implications

The authors offer a contextually embedded framework for SEs to communicate social value through media. This approach enables SEs to engage stakeholders more effectively and improve the quality of support for local initiatives.

Social implications

Improvements in SEs’ ability to communicate social value will increase their legitimacy, thus enhancing their prospects to survive and create sustained social value.

Originality/value

The authors strengthen the theoretical underpinnings of social value by being among the first to empirically describe its connection to social capital in an SE, thereby deepening previous studies on subjective social value. Methodologically, this study is the first, to the best of the authors’ knowledge, to apply social semiotics to research on SEs.

本研究旨在回应社会创业研究对更多实证研究的需求,以澄清社会价值的含义。设计/方法学/方法对芬兰一家提供老年人护理解决方案的社会企业在 Facebook 上发布的数百条帖子采用了多模态社会符号学方法,并辅以高质量新闻来源的二手数据。研究结果以 Young(2006 年)的社会价值维度和 Hidalgo et al.研究局限性/影响虽然仅限于一个案例,但本研究提供了对社会企业如何赋予社会价值意义以及如何利用 SoMe 上的社会资本的深刻理解。社会意义提高社会企业传播社会价值的能力将增加其合法性,从而增强其生存和创造持续社会价值的前景。原创性/价值作者是第一批通过实证描述社会价值与社会资本在社会企业中的联系的人,从而深化了以往关于主观社会价值的研究,加强了社会价值的理论基础。在方法论上,据作者所知,本研究是第一项将社会符号学应用于社会企业研究的研究。
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引用次数: 0
Understanding key factors in social enterprise development in Indonesia: case study approach for an optimal social enterprise business model 了解印度尼西亚社会企业发展的关键因素:最佳社会企业商业模式的案例研究方法
IF 2.1 Q2 BUSINESS Pub Date : 2024-08-15 DOI: 10.1108/sej-08-2023-0099
Pantri Heriyati, Neeraj Yadav, Aryo Bismo, Peter Madzik

Purpose

This paper aims to analyse the advancement of social enterprises in Indonesia by providing comprehensive insights into crucial aspects of social enterprises such as stakeholder interests, business models, challenges and future objectives.

Design/methodology/approach

Using a case study approach, the study investigates four social enterprises using a narrative methodology to gain a detailed understanding of their operations. By adopting a systems perspective, the research uncovers the dynamics among stakeholders, challenges and the evolution of business models, offering a nuanced view of the social enterprise ecosystem.

Findings

The findings demonstrate that social enterprises in Indonesia emerge with a noble mission to address unmet community needs. Notably, effective collaboration among diverse stakeholders, including both the private and public sectors, plays a crucial role in achieving the missions of these social enterprises. The study highlights the significance of social enterprises in bridging gaps left by the government and contributing to positive societal impact.

Originality/value

By deepening the understanding of social enterprise development in Indonesia, this research provides valuable insights for policymakers, practitioners and researchers in fostering their growth and effectiveness. Ultimately, it contributes to the broader knowledge on social entrepreneurship and sustainable development.

本文旨在分析印度尼西亚社会企业的发展情况,对社会企业的关键方面,如利益相关者的利 益、商业模式、挑战和未来目标等,提出全面的见解。通过采用系统视角,研究揭示了利益相关者之间的动态关系、挑战和商业模式的演变,为社会企业生态系统提供了一个细致入微的视角。研究结果研究结果表明,印度尼西亚的社会企业肩负着解决未满足的社区需求的崇高使命。值得注意的是,包括私营和公共部门在内的不同利益相关者之间的有效合作在实现这些社会企业的使命方面发挥着至关重要的作用。通过加深对印尼社会企业发展的了解,本研究为政策制定者、从业人员和研究人员提供了促进社会企业发展和提高其效率的宝贵见解。最终,它将为社会企业家精神和可持续发展方面更广泛的知识做出贡献。
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引用次数: 0
Beyond the bottom line: assessing the social return on investment of a disability-inclusive social enterprise 超越底线:评估兼顾残疾问题的社会企业的社会投资回报率
IF 2.1 Q2 BUSINESS Pub Date : 2024-08-14 DOI: 10.1108/sej-08-2023-0101
Claire Hutchinson, Leanne Lester, Veronica Coram, Paul Flatau, Ian Goodwin-Smith

Purpose

Though qualitative evidence of social impact exists for disability-inclusive social enterprise, there is a dearth of quantitative economic impact on their social impact. This study aims to address this gap and investigate the appropriateness and usefulness of social return on investment (SROI) methodology in this context.

Design/methodology/approach

Primary data was collected from people with disabilities, their families, staff at the parent company (an Australian Disability Enterprise [ADE]), social investors and other key stakeholders (n = 17). The study was also informed by the literature and a steering group to provide expert opinion when no other data existed to inform estimates. Sensitivity analysis was performed to check the robustness of the analysis.

Findings

Social return was estimated at $1.47–$2.65 for every $1 invested (over 3 years) and $8.48–$12.63 (20 years). Some forecast assumptions significantly impacted upon final ratios and need to be tested. How SROI ratios are received by social investors, the ADE sector and government remains untested. However, the political climate suggests ADEs adopting social enterprise models will be well received if they can deliver, and demonstrate through robust measurement, sustainable open employment opportunities.

Originality/value

Few studies exist that estimate the social impact of social enterprises supporting open employment of people with disabilities. At a time when ADEs (sheltered workshops) have been heavily criticised for providing repetitive, menial work for top up wages on welfare payments, the outputs from this research may provide valuable data to an ADE sector in transition as well as social investors and policy makers who increasingly require robust measurement of impact.

目的虽然有定性证据表明兼顾残疾问题的社会企业对社会产生了影响,但缺乏对其社会影响的定量经济影响。本研究旨在填补这一空白,并调查社会投资回报(SROI)方法在此背景下的适当性和实用性。设计/方法/途径从残疾人、其家人、母公司(澳大利亚残疾人企业 [ADE])员工、社会投资者和其他主要利益相关者(n = 17)处收集主要数据。研究还参考了文献和指导小组的意见,以便在没有其他数据可供估算时提供专家意见。进行了敏感性分析,以检查分析的稳健性。研究结果据估计,每投资 1 美元,社会回报为 1.47 美元至 2.65 美元(3 年),8.48 美元至 12.63 美元(20 年)。一些预测假设对最终比率有重大影响,需要进行测试。社会投资者、ADE 部门和政府如何接受 SROI 比率仍有待检验。然而,政治气候表明,如果采用社会企业模式的 ADE 能够提供可持续的开放式就业机会,并通过可靠的测量加以证明,那么这些 ADE 将会受到欢迎。在 ADE(庇护工场)因提供重复性、琐碎的工作以获取福利补贴而饱受批评之际,本研究的成果可能会为处于转型期的 ADE 行业以及越来越需要对社会影响进行稳健衡量的社会投资者和政策制定者提供有价值的数据。
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引用次数: 0
Hybrid organisations embedded in resource-poor contexts: linking organisational capabilities and individual capabilities – a slippery ground? 资源匮乏环境下的混合型组织:将组织能力与个人能力联系起来--一个模糊的概念?
IF 2.1 Q2 BUSINESS Pub Date : 2024-08-07 DOI: 10.1108/sej-11-2023-0145
Simone Strambach, Stephen Omwenga Momanyi

Purpose

This paper aims to contribute to research on hybrid organisations operating within the information and communication technology for development paradigm to foster socio-economic inclusion through the capacity building of marginalised individual youth to enable their entry and participation in the formal labour market.

Design/methodology/approach

Using a qualitative research design, the authors investigated impact sourcing service providers and their beneficiaries to unpack how hybrid organisations fulfil their social mission and to provide a nuanced understanding of their needed capabilities. Data triangulation through document analysis, participant observation and semi-structured interviews were conducted for the empirical findings’ robustness and in-depth analysis.

Findings

This paper illuminates how hybrids strived to build beneficiaries' capabilities through empirically grounded approaches of “standardised” and “individualised” skills development, which were strongly connected to the perceived capabilities among the beneficiaries. Organisations that practiced the “individualised” approach imparted technical knowledge and, depending on individual needs, relevant social skills. Critically, the empirical findings call into question the effectiveness of the scalability model, as the results showed that the creation of standardised, low-skilled and low-paid jobs contradicts the idealised self-help status that employment advocates. In addition, the findings underline the central role of constant experimentation, resilience and organisational learning in revamping capabilities of hybrid organisations. Remarkably, compared to organisations committed to the “standardised” technical competency path, the results underscored the difficulties that organisations taking an “individualised" approach face in developing organisational capabilities for their financial sustainability. Further, organisations engaged in standardised” skills development were found to readapt their business model to the economic value and kept the wording of dual mission as a narrative.

Originality/value

The paper makes a conceptual and empirical contribution bringing together two separately developed literature strands – the organisational capability approach and – the individual capability approach, to enhance a more profound understanding of how both capabilities are connected to each other in the dual-mission orientation of hybrids embedded in resource-poor environments, global value chains, Global South, hybrid organisations, organisational and individual capability building.

设计/方法/途径作者采用定性研究设计,对影响采购服务提供商及其受益人进行了调查,以了解混合组织如何履行其社会使命,并对其所需能力提供细致入微的了解。本文揭示了混合组织如何通过 "标准化 "和 "个性化 "技能发展这两种以经验为基础的方法来培养受益人的能力,这两种方法与受益人的认知能力密切相关。采用 "个性化 "方法的组织传授技术知识,并根据个人需要传授相关的社会技能。重要的是,实证研究结果对可扩展性模式的有效性提出了质疑,因为研究结果表明,创造标准化、低技能、低报酬的工作岗位与就业所倡导的理想化自助状态相矛盾。此外,研究结果还强调了不断试验、应变能力和组织学习在改造混合型组织能力方面的核心作用。值得注意的是,与致力于 "标准化 "技术能力路径的组织相比,研究结果强调了采取 "个性化 "方法的组织在发展组织能力以实现财务可持续性方面所面临的困难。此外,参与 "标准化 "技能发展的组织被发现重新调整了其商业模式,以适应经济价值,并将双重使命的措辞作为一种叙述方式。
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引用次数: 0
期刊
Social Enterprise Journal
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