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Performance management system in developing countries: A case study in Jordan 发展中国家的绩效管理制度:以约旦为例
IF 2.6 Q1 Social Sciences Pub Date : 2023-05-01 DOI: 10.1002/pa.2864
Mo'men Hani Mahmoud, Rosly Othman

The performance management system (PMS) is critical to the success of any organisation, and this article investigates the PMS of the Greater Amman Municipality (GAM) in Jordan, which is one of the largest public entities in the country. The article identifies various problems that are faced by GAM, such as HRM and staff, management behaviour, and performance management, which significantly affect GAM's performance. Additionally, the article discusses the process of goal and indicator setting and development of the PMS of GAM. The article adopts a phenomenological approach and a qualitative case study methodology to collect primary data from 15 purposeful semi-structured interviews with GAM's experts. Thematic analysis is used as the data analysis technique to identify the PMS activities and address problems and difficulties in GAM's performance. The findings highlight eight major activities of GAM's PMS, which include performance sourcing, targeting, development, setting and responsibility, gauging, information, results, and alignment. These activities need to be managed properly if GAM wanted to meet its performance targets. Hence, the article presents a set of recommendations to improve GAM's PMS and overcome the identified difficulties, such as improving HRM practices and staff role, enhancing management behaviour, and establishing a performance management culture. Overall, the article provides valuable insights into the PMS of GAM and highlights the importance of an effective PMS to achieve organisational success.

绩效管理系统(PMS)对任何组织的成功都至关重要,本文调查了约旦大安曼市(GAM)的绩效管理系统,这是该国最大的公共实体之一。本文确定了GAM面临的各种问题,例如人力资源管理和员工,管理行为和绩效管理,这些问题严重影响GAM的绩效。此外,本文还讨论了GAM项目管理系统的目标、指标设定和发展过程。本文采用现象学方法和定性案例研究方法,从15个有目的的半结构化访谈中收集GAM专家的原始数据。专题分析作为数据分析技术,用于识别PMS活动,解决GAM绩效中的问题和困难。研究结果突出了GAM的PMS的八个主要活动,包括绩效来源、目标、开发、设置和责任、评估、信息、结果和校准。如果GAM想要达到其绩效目标,就需要对这些活动进行适当的管理。因此,本文提出了一系列建议,以改善GAM的PMS,克服已确定的困难,如改善人力资源管理实践和员工角色,加强管理行为,建立绩效管理文化。总的来说,这篇文章对GAM的项目管理系统提供了有价值的见解,并强调了有效的项目管理系统对实现组织成功的重要性。
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引用次数: 0
International financial reporting standards convergence in the Indian context: Insights from practitioners 印度背景下的国际财务报告标准趋同:从业人员的见解
IF 2.6 Q1 Social Sciences Pub Date : 2023-04-26 DOI: 10.1002/pa.2861
Shigufta Hena Uzma

The purpose of this paper is to first, understand the existing status of Indian Accounting Standards (Ind-AS) and its convergence from the perspective of accounting practitioners in India; and second, to elucidate the benefits and challenges while implementing Ind-AS. The paper exemplifies the Ind-AS convergence to International Financial Reporting Standards (IFRS) thereon cited as Ind-AS. The study considers exploratory research design and uses an in-depth interview approach, a qualitative research method of 32 practitioners in India from a heterogeneous group of 6 regulating institutions, 8 conglomerate companies and 18 audit firms including the Big four. The preparedness of the Ind-AS transition was studied from the perspective of accounting practitioners interviewed revealing three critical perspectives. First, the respondents believed that a greater understanding of the benefits of IFRS convergence can be built by professional education and proper training. Second, the main challenges reflected by the respondents on the implementation of Ind-AS can be summarised in two key areas: the complexity and interpretation of the accounting standards, since there are fundamental differences between IFRS and the converged Ind-AS. Third, by strengthening the regulatory framework for monitoring, enforcing accounting and auditing requirements concerning listed companies.

本文的目的是首先,从印度会计从业人员的角度了解印度会计准则(Ind-AS)的现状及其趋同;第二,阐明实现Ind-AS的好处和挑战。本文举例说明了索引- as与国际财务报告准则(IFRS)的趋同,并引用了索引- as。该研究考虑了探索性研究设计,并使用了深度访谈方法,一种定性研究方法,对来自印度6个监管机构、8家企业集团和包括四大在内的18家审计公司的32名从业人员进行了研究。从采访的会计从业人员的角度研究了印度- as过渡的准备工作,揭示了三个关键的观点。首先,受访者认为,通过专业教育和适当的培训,可以更好地理解IFRS趋同的好处。其次,受访者反映的关于实施独立自主会计准则的主要挑战可以总结为两个关键领域:会计准则的复杂性和解释,因为国际财务报告准则和融合的独立自主会计准则之间存在根本差异。第三,通过加强监管框架,对上市公司进行监督,执行会计和审计要求。
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引用次数: 0
The antecedents of voter loyalty and the mediation role of party attachment: A case study from Turkey 选民忠诚的前因与政党依恋的中介作用——以土耳其为例
IF 2.6 Q1 Social Sciences Pub Date : 2023-04-11 DOI: 10.1002/pa.2860
Erdi Topçuoğlu, Melih Başkol, Metin Argan, Mehpare Tokay Argan

The primary objective of the present study is to identify the antecedents of voter loyalty, with a particular focus on the mediating role of party attachment in the relationship between inner-self, social-self, trust, and loyalty. Using a convenience sampling method, the data for this study were gathered from a sample of 750 voters residing in a developing European country, Turkey. The collected data were analyzed using confirmatory factor analyses and structural equation modeling. The results of the study demonstrate that significant and positive relationships exist between the aforementioned antecedents (i.e., inner-self, social-self, trust, and party attachment) and voter loyalty. Additionally, the findings suggest that party attachment acts as a mediator between the antecedents and loyalty. Drawing on these results and the existing literature on voter behavior and practice, the authors discuss methodological, theoretical, and practical implications for inner-self, social-self, trust, and party attachment.

本研究的主要目的是确定选民忠诚的前因,特别关注政党依恋在内在自我、社会自我、信任和忠诚之间的关系中的中介作用。使用方便抽样方法,本研究的数据是从居住在发展中欧洲国家土耳其的750名选民中收集的。采用验证性因子分析和结构方程模型对收集的数据进行分析。研究结果表明,上述前因(即内在自我、社会自我、信任和政党依恋)与选民忠诚之间存在显著的正相关关系。此外,研究结果表明,政党依恋在前因与忠诚之间起中介作用。根据这些结果和现有的关于选民行为和实践的文献,作者讨论了内在自我、社会自我、信任和政党依恋的方法、理论和实践意义。
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引用次数: 0
Impact of COVID-19 pandemic on financial health and food security in Nigeria: A survey-based analysis 2019冠状病毒病疫情对尼日利亚金融健康和粮食安全的影响:基于调查的分析
IF 2.6 Q1 Social Sciences Pub Date : 2023-04-10 DOI: 10.1002/pa.2859
Simeon Oludiran Akinleye, Risikat Oladoyin Sunmola Dauda, Onyebuchi Iwegbu, Oluwaseyi Omowunmi Popogbe

This study investigates the impact of COVID-19 pandemic on the health, food security and financial lives of Nigerian households. The data for the study were collected from 813 households from the six geo-political zones in Nigeria using a questionnaire and the results were analysed using descriptive statistics and andordinal logistic regression model. The ordinal regression model is appropriate for regression results with ordinal scales as the dependent variable. The findings reveal that the COVID-19 pandemic has affected households' personal savings significantly. The majority of the households' healthcare financing is borne out of their personal income and savings in the absence of a health insurance scheme. Households experiencing worsening financial status largely did not have food during the pandemic. Many households have a positive expectation that they will recover from the unfavourable financial condition they are currently experiencing and there is a strong traditional support system existing in the localities during the study period. Furthermore, food insecurity during the pandemic was significantly occasioned by an increase in prices, a fall in income, adverse financial well-being and insufficient welfare benefit provisions. The study recommends, amongst others, the need to urgently enhance the economic and financial well-being of the Nigerian populace to guide against the devastating impact of the COVID-19 pandemic on food security in Nigerian households.This can be achieved through robust fiscal and monetary policy mix in ensuring sustained development trajectory.

本研究调查了2019冠状病毒病疫情对尼日利亚家庭健康、粮食安全和经济生活的影响。该研究的数据使用问卷从尼日利亚六个地缘政治区的813户家庭中收集,并使用描述性统计和二阶逻辑回归模型对结果进行分析。有序回归模型适用于以有序量表为因变量的回归结果。研究结果显示,新冠肺炎疫情对家庭的个人储蓄产生了重大影响。在没有医疗保险计划的情况下,大多数家庭的医疗融资是由他们的个人收入和储蓄承担的。经济状况恶化的家庭在疫情期间基本上没有食物。许多家庭都有一个积极的期望,即他们将从目前的不利财务状况中恢复过来,在研究期间,当地存在着强大的传统支持系统。此外,疫情期间的粮食不安全主要是由价格上涨、收入下降、经济状况不佳和福利金供应不足造成的。该研究建议,除其他外,需要紧急改善尼日利亚民众的经济和金融状况,以应对2019冠状病毒病疫情对尼日利亚家庭粮食安全的破坏性影响。这可以通过稳健的财政和货币政策组合来实现,以确保可持续的发展轨迹。[作者]《公共事务杂志》(14723891)的版权归John Wiley&Sons,股份有限公司所有,未经版权持有人明确书面许可,不得将其内容复制或通过电子邮件发送到多个网站或发布到listserv。但是,用户可以打印、下载或通过电子邮件发送文章供个人使用。这可能会被删节。对复印件的准确性不作任何保证。用户应参考材料的原始发布版本以获取完整信息。(版权适用于所有人。)
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引用次数: 2
Driving citizen engagement through Twitter: The case of COVID-19 vaccination drive in India 通过推特推动公民参与:印度新冠肺炎疫苗接种运动案例
IF 2.6 Q1 Social Sciences Pub Date : 2023-04-05 DOI: 10.1002/pa.2858
Balamurugan Annamalai, Shabana Chandrasekaran, Atul Arun Pathak

Effective crisis communication is essential to efficiently handle the uncertainty and anxiousness of citizens during the COVID-19 crisis. Government Twitter handles are an excellent platform for faster information dissemination and engaging citizens. While most government ministries actively use Twitter, limited attention is given to its modus operandi. Using data retrieved from the official Twitter handle of 'The Ministry of Health and Family Welfare' (MOHFW) of India, the current study examines the effect of the content characteristics, including content type and media type, on citizen engagement measured as tweet likes and retweets. The findings are based on 3742 tweets from MOHFW, recording more than 4.06 million likes and 1.23 million retweets over the initial six months of the largest COVID-19 vaccination drive. Results show that content-sharing guidance for stakeholders gained the maximum engagement, while the latest news about the COVID-19 crisis resulted in the least engagement. Photos gained maximum engagement, while statuses resulted in the least engagement. The results illuminate the textual features of the government's Twitter communication and will enable policymakers to manage their social media content strategy diligently.

在新冠肺炎危机中,有效的危机沟通对于有效处理国民的不确定性和焦虑至关重要。政府的推特账号是一个极好的平台,可以更快地传播信息,吸引公民参与。虽然大多数政府部门都积极使用Twitter,但对其运作方式的关注有限。使用从印度“卫生和家庭福利部”(MOHFW)的官方Twitter手柄检索的数据,当前的研究考察了内容特征(包括内容类型和媒体类型)对公民参与的影响,以推文的点赞和转发来衡量。这一发现是基于卫生部的3742条推文,在最大规模的COVID-19疫苗接种活动的头六个月里,这些推文记录了超过406万次点赞和123万次转发。结果显示,针对利益相关者的内容共享指导获得了最大的参与度,而有关COVID-19危机的最新消息的参与度最低。照片获得了最大的参与度,而状态的参与度最低。研究结果阐明了政府Twitter传播的文本特征,并将使政策制定者能够勤勉地管理其社交媒体内容策略。
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引用次数: 2
Can Facebook really be a tool for supporting citizen engagement during emergencies? 脸书真的能成为在紧急情况下支持公民参与的工具吗?
IF 2.6 Q1 Social Sciences Pub Date : 2023-03-30 DOI: 10.1002/pa.2857
Marco Contri, Silvia Fissi, Elena Gori

The present study explores how Italian regions and their presidents employed Facebook during the Covid-19 pandemic to encourage citizen engagement. To do so, it adopts quantitative methodologies. Our results show that most public actors increased their levels of social activity during the pandemic but mainly for promoting public communication and that citizens much prefer interacting with presidents. Moreover, citizen engagement was higher when posts were published during nonbusiness hours or weekends, while it decreased when posts contained photos or videos.

本研究探讨了意大利各地区及其总统在Covid-19大流行期间如何利用Facebook来鼓励公民参与。为此,它采用了定量方法。我们的研究结果表明,大多数公共行为者在疫情期间增加了他们的社会活动水平,但主要是为了促进公共沟通,公民更喜欢与总统互动。此外,当帖子在非工作时间或周末发布时,公民参与度更高,而当帖子包含照片或视频时,公民参与度则降低。
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引用次数: 0
Public sector audit and influence the investment institutional background during a pandemic 公共部门审计和影响疫情期间的投资体制背景
IF 2.6 Q1 Social Sciences Pub Date : 2023-03-30 DOI: 10.1002/pa.2856
Anna Bodyako, Svetlana Ponomareva, Anna Pugacheva, Tatyana Rogulenko, Victor Kirillov

The study purpose was to assess the impact of public sector audit on investment climate formation under the COVID-19 pandemic and to develop recommendations to improve its effectiveness. For this purpose, a multistage research project was developed with the participation of auditors from Russia, Kazakhstan, and Ukraine. The project was based on the primary information obtained in the course of expert interviews. Testing the methodological approach with experts from these countries allowed proving the main study hypotheses, according to which the public sector audit has an indirect positive impact on investment climate formation. Such an audit influences the main impact factors through improving public administration efficiency, the fight against corruption, and the provision of the regulatory framework. During the testing, the main directions for improving public audit for a more favorable investment climate were formulated. The developed methodological approach makes it possible to obtain an expert assessment of the impact of the public audit on investment climate formation. At the same time, partial use of statistical methods makes it possible to replicate the study in the form of an expert interview, which increases its attractiveness for researchers in conditions of shortage of qualified interviewers.

该研究的目的是评估在COVID-19大流行下公共部门审计对投资环境形成的影响,并提出提高其有效性的建议。为此,在俄罗斯、哈萨克斯坦和乌克兰审计员的参与下,制定了一个多阶段的研究项目。该项目是基于在专家访谈过程中获得的主要信息。与这些国家的专家一起测试方法方法可以证明主要的研究假设,根据这些假设,公共部门审计对投资环境的形成具有间接的积极影响。这种审计通过提高公共行政效率、打击腐败和提供监管框架来影响主要影响因素。在测试过程中,制定了改善公共审计以创造更有利投资环境的主要方向。已开发的方法方法使我们能够对公共审计对投资环境形成的影响作出专家评估。同时,统计方法的部分使用使得以专家访谈的形式复制研究成为可能,这在缺乏合格访谈者的情况下增加了对研究人员的吸引力。
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引用次数: 0
A strong sense of commitment and legacy: An eye to the future 强烈的责任感和传承意识:着眼未来
IF 2.6 Q1 Social Sciences Pub Date : 2023-03-29 DOI: 10.1002/pa.2854
Laura Corazza, Shaista Wasiuzzaman
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引用次数: 0
An institutional framework for the socio-economic reintegration of return migrants: A Kerala experience 回归移民重新融入社会经济的制度框架:喀拉拉邦的经验
IF 2.6 Q1 Social Sciences Pub Date : 2023-03-11 DOI: 10.1002/pa.2855
Azad Parambengal, Sujathan Pandamangalam Kalam

This paper discusses the socio-economic conditions of the return emigrants to Kerala, the highest migration intensity state of India. On close perusal, it is learnt that although concrete steps are being taken by the State for the reabsorption of returnees in the labour market with the help of NORKA, an exclusive department to cater to the demands of return migrants, the State has miles to go in view of the remittances it receives and exodus of migrants on return with their accumulated capital and exceptional work experience for a permanent settlement in their home land.

本文探讨了印度移民强度最高的喀拉拉邦回乡移民的社会经济状况。仔细阅读后,可以了解到,虽然国家正在采取具体步骤,在NORKA的帮助下,在劳动力市场重新吸收回返者,NORKA是一个专门负责满足回返移民需求的部门,但鉴于它收到的汇款和回返者带着积累的资本和特殊的工作经验离开家园,以便在其祖国永久定居,国家还有很长的路要走。
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引用次数: 0
External affairs and trusted family businesses: A research agenda 对外事务与可信赖的家族企业:研究议程
IF 2.6 Q1 Social Sciences Pub Date : 2023-02-27 DOI: 10.1002/pa.2853
Jennifer J. Griffin, Yoo Na Youm

In the past two decades, the Journal of Public Affairs has solidified corporate public affairs as a legitimate leadership skillset vital to driving future business growth. Yet, more work at a persistently overlooked gap in the Journal, the intersection of public affairs and family businesses, might shed new light on thriving, trusted, and sustainable business practices. This paper examines the unique contributions of family businesses as trusted influencers. As one of the most prominent forms of business, worldwide, family businesses persistently enjoy unusually high levels of public trust while collectively employing millions of wage earners yet their contributions to corporate external affairs research ostensibly have been largely overlooked. These “silent” community and social influencers offer a potentially new perspective on effective public outreach given their persistent and unique trust advantage. Family business' trust-based capabilities can potentially bring new insights to understanding effective stakeholder engagement, credible communications, and issues management—the sweet spot of corporate public affairs functions. Future research opportunities based on relational- and locational- advantages of trusted family businesses are identified.

在过去的二十年里,《公共事务杂志》将企业公共事务作为一种合法的领导技能,对推动未来的业务增长至关重要。然而,对《华尔街日报》中一个一直被忽视的缺口——公共事务和家族企业的交叉点——进行更多的研究,可能会为蓬勃发展、值得信赖和可持续的商业实践带来新的启示。本文考察了家族企业作为可信赖影响者的独特贡献。作为世界范围内最突出的商业形式之一,家族企业一直享有异乎寻常的高公众信任度,同时集体雇用了数百万工薪阶层,但它们对企业对外事务研究的贡献显然在很大程度上被忽视了。这些“沉默”的社区和社会影响者由于其持久和独特的信任优势,为有效的公共宣传提供了一个潜在的新视角。家族企业基于信任的能力可能会为理解有效的利益相关者参与、可信的沟通和问题管理(企业公共事务职能的最佳点)带来新的见解。确定了基于可信赖家族企业的关系优势和区位优势的未来研究机会。
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引用次数: 0
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