Pub Date : 2020-07-13DOI: 10.1177/0741088320939542
R. Zabihi, M. Bayan
Research has shown that collaboratively produced texts are better in quality compared with individually written texts. However, no study has considered the role of collaboration in authorial voice, which is an essential element in current writing curricula. This study analyzes the effects of collaborative task performance in the quality of L2 learners’ argumentative texts and in their authorial voice strength. A total of 306 upper-intermediate L2 learners were selected and divided into independent (N = 130) and paired (N = 176) groups. Each learner/pair was asked to write one argumentative text. The quality of writings was determined by a quantitative analysis that included three measures of complexity, accuracy, and fluency (CAF). Participants’ authorial voice strength was assessed by two raters using an analytic voice rubric. Comparison of means revealed that pairs outperformed independent writers in all CAF measures. However, the results for the role of collaboration in authorial voice were mixed: While pairs were more successful than independent writers in manifesting their ideational voice, independent writers outperformed pairs with regard to affective and presence voice dimensions and holistic voice scores. The article concludes that, despite its positive implications for L2 writing, collaborative writing may pose challenges for learners’ authorial stance taking.
{"title":"Are Two Voices Better Than One? Comparing Aspects of Text Quality and Authorial Voice in Paired and Independent L2 Writing","authors":"R. Zabihi, M. Bayan","doi":"10.1177/0741088320939542","DOIUrl":"https://doi.org/10.1177/0741088320939542","url":null,"abstract":"Research has shown that collaboratively produced texts are better in quality compared with individually written texts. However, no study has considered the role of collaboration in authorial voice, which is an essential element in current writing curricula. This study analyzes the effects of collaborative task performance in the quality of L2 learners’ argumentative texts and in their authorial voice strength. A total of 306 upper-intermediate L2 learners were selected and divided into independent (N = 130) and paired (N = 176) groups. Each learner/pair was asked to write one argumentative text. The quality of writings was determined by a quantitative analysis that included three measures of complexity, accuracy, and fluency (CAF). Participants’ authorial voice strength was assessed by two raters using an analytic voice rubric. Comparison of means revealed that pairs outperformed independent writers in all CAF measures. However, the results for the role of collaboration in authorial voice were mixed: While pairs were more successful than independent writers in manifesting their ideational voice, independent writers outperformed pairs with regard to affective and presence voice dimensions and holistic voice scores. The article concludes that, despite its positive implications for L2 writing, collaborative writing may pose challenges for learners’ authorial stance taking.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-07-13","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088320939542","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47063409","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-07-01DOI: 10.1177/0741088320916508
N. Bowen, L. Van Waes
To date, research into dynamic descriptions of text has focused mainly on the spoken mode; and while writing process research has examined language structures, it has largely ignored the functionality (meaning) inherent in them. Therefore, drawing on systemic functional linguistics (SFL) and keystroke logging software, this article takes a further step toward an interdisciplinary dialogue by outlining a new schematic for coding and analyzing revisions. More specifically, we show how revision activity can be tracked within functional components, across functional components, and across clauses in terms of forward and backward movements. By exploring three digitally constructed texts, which were produced and observed unobtrusively in a natural setting, we have attempted to illustrate how one writer’s revising process can be operationalized in terms of (a) chronological movement (sequence) and (b) spatial movement (location). Findings showed how activity was relatively consistent across datasets with regard to session management, revision frequency, and distribution of revision types. Moreover, results also showed how most revision activity occurred at, or ahead of, the point of inscription, particularly with regard to revising the end of clauses. However, findings also indicated that revising the start of clauses was equally important when considering the size of functional components.
{"title":"Exploring Revisions in Academic Text: Closing the Gap Between Process and Product Approaches in Digital Writing","authors":"N. Bowen, L. Van Waes","doi":"10.1177/0741088320916508","DOIUrl":"https://doi.org/10.1177/0741088320916508","url":null,"abstract":"To date, research into dynamic descriptions of text has focused mainly on the spoken mode; and while writing process research has examined language structures, it has largely ignored the functionality (meaning) inherent in them. Therefore, drawing on systemic functional linguistics (SFL) and keystroke logging software, this article takes a further step toward an interdisciplinary dialogue by outlining a new schematic for coding and analyzing revisions. More specifically, we show how revision activity can be tracked within functional components, across functional components, and across clauses in terms of forward and backward movements. By exploring three digitally constructed texts, which were produced and observed unobtrusively in a natural setting, we have attempted to illustrate how one writer’s revising process can be operationalized in terms of (a) chronological movement (sequence) and (b) spatial movement (location). Findings showed how activity was relatively consistent across datasets with regard to session management, revision frequency, and distribution of revision types. Moreover, results also showed how most revision activity occurred at, or ahead of, the point of inscription, particularly with regard to revising the end of clauses. However, findings also indicated that revising the start of clauses was equally important when considering the size of functional components.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-07-01","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088320916508","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46151862","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-25DOI: 10.1177/0741088320917921
Lisa Hilte, Walter Daelemans, R. Vandekerckhove
This article examines the impact of the sociodemographic profile (including age, gender, and educational track) of Flemish adolescents (aged 13–20) on lexical aspects of their informal online discourse. The focus on lexical and more “traditional,” print-based aspects of literacy is meant to complement previous research on sociolinguistic variation with respect to the use of prototypical features of social media writing. Drawing on a corpus of 434,537 social media posts written by 1,384 teenagers, a variety of lexical features and related parameters is examined, including lexical richness, top favorite words, and word length. The analyses reveal a strong common ground among the adolescents with respect to some features but divergent writing practices by different groups of teenagers with regard to other parameters. Furthermore, this study analyzes both standardized versions of social media messages and the original utterances (including nonstandard markers of online writing). Strikingly, different results emerge with respect to adolescents’ exploitation of more traditional versus digital literacy skills in relation to their sociodemographic profile, especially with respect to sentiment expression (verbal versus typographic/pictorial). The study suggests that the inclusion of nonverbal communicative strategies, for instance in language teaching, might be a pedagogical asset, since these strategies are eagerly adopted by teenagers who show proof of less developed traditional writing skills.
{"title":"Lexical Patterns in Adolescents’ Online Writing: The Impact of Age, Gender, and Education","authors":"Lisa Hilte, Walter Daelemans, R. Vandekerckhove","doi":"10.1177/0741088320917921","DOIUrl":"https://doi.org/10.1177/0741088320917921","url":null,"abstract":"This article examines the impact of the sociodemographic profile (including age, gender, and educational track) of Flemish adolescents (aged 13–20) on lexical aspects of their informal online discourse. The focus on lexical and more “traditional,” print-based aspects of literacy is meant to complement previous research on sociolinguistic variation with respect to the use of prototypical features of social media writing. Drawing on a corpus of 434,537 social media posts written by 1,384 teenagers, a variety of lexical features and related parameters is examined, including lexical richness, top favorite words, and word length. The analyses reveal a strong common ground among the adolescents with respect to some features but divergent writing practices by different groups of teenagers with regard to other parameters. Furthermore, this study analyzes both standardized versions of social media messages and the original utterances (including nonstandard markers of online writing). Strikingly, different results emerge with respect to adolescents’ exploitation of more traditional versus digital literacy skills in relation to their sociodemographic profile, especially with respect to sentiment expression (verbal versus typographic/pictorial). The study suggests that the inclusion of nonverbal communicative strategies, for instance in language teaching, might be a pedagogical asset, since these strategies are eagerly adopted by teenagers who show proof of less developed traditional writing skills.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-05-25","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088320917921","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48784193","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-22DOI: 10.1177/0741088320916554
C. Tardy, Bruna Sommer-Farias, J. Gevers
Increased attention to genre in writing studies has brought a proliferation of new terms and concepts for capturing the complexity of writers’ knowledge about genres, including genre knowledge, genre awareness, recontextualization, conditional knowledge, and metacognition. Definitions of these concepts have at times conflicted, and their interrelationships are often unclear. Furthermore, scholarship has tended to overlook the role of multiple languages in writers’ genre knowledge. In this article, we first trace the use of related terminology and demonstrate the need for theoretical clarity. We then propose a theoretical framework that articulates key layers of genre knowledge and their interrelations, presuming a multilingual writer. Finally, we share examples of how this proposed framework may be used in teaching and researching genre knowledge. Ultimately, we aim to contribute to ongoing theoretical, empirical, and pedagogical explorations and applications of knowing and learning genres.
{"title":"Teaching and Researching Genre Knowledge: Toward an Enhanced Theoretical Framework","authors":"C. Tardy, Bruna Sommer-Farias, J. Gevers","doi":"10.1177/0741088320916554","DOIUrl":"https://doi.org/10.1177/0741088320916554","url":null,"abstract":"Increased attention to genre in writing studies has brought a proliferation of new terms and concepts for capturing the complexity of writers’ knowledge about genres, including genre knowledge, genre awareness, recontextualization, conditional knowledge, and metacognition. Definitions of these concepts have at times conflicted, and their interrelationships are often unclear. Furthermore, scholarship has tended to overlook the role of multiple languages in writers’ genre knowledge. In this article, we first trace the use of related terminology and demonstrate the need for theoretical clarity. We then propose a theoretical framework that articulates key layers of genre knowledge and their interrelations, presuming a multilingual writer. Finally, we share examples of how this proposed framework may be used in teaching and researching genre knowledge. Ultimately, we aim to contribute to ongoing theoretical, empirical, and pedagogical explorations and applications of knowing and learning genres.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-05-22","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088320916554","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41503917","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-05-15DOI: 10.1177/0741088320916553
J. Frith
Infrastructures support and shape our social world, but they do so in often invisible ways. In few cases is that truer than with various documents that serve infrastructural functions. This article takes one type of those documents—technical standards—and uses analysis of one specific standard to develop theory related to the infrastructural function of writing. The author specifically analyzes one of the major infrastructures of the Internet of Things—the 126-page Tag Data Standard (TDS)—to show how rethinking writing as infrastructure can be valuable for multiple conversations occurring with writing studies, including research on material rhetoric, research that expands the scope of what should be studied as writing, and research in writing studies that links with emerging fields. The author concludes by developing a model for future research on the infrastructural functions of writing.
{"title":"Technical Standards and a Theory of Writing as Infrastructure","authors":"J. Frith","doi":"10.1177/0741088320916553","DOIUrl":"https://doi.org/10.1177/0741088320916553","url":null,"abstract":"Infrastructures support and shape our social world, but they do so in often invisible ways. In few cases is that truer than with various documents that serve infrastructural functions. This article takes one type of those documents—technical standards—and uses analysis of one specific standard to develop theory related to the infrastructural function of writing. The author specifically analyzes one of the major infrastructures of the Internet of Things—the 126-page Tag Data Standard (TDS)—to show how rethinking writing as infrastructure can be valuable for multiple conversations occurring with writing studies, including research on material rhetoric, research that expands the scope of what should be studied as writing, and research in writing studies that links with emerging fields. The author concludes by developing a model for future research on the infrastructural functions of writing.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-05-15","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088320916553","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42796604","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-03-06DOI: 10.1177/07410883211052104
Rianne Conijn, E. D. Speltz, Menno van Zaanen, L. Van Waes, E. Chukharev-Hudilainen
The study of revision has been a topic of interest in writing research over the past decades. Numerous studies have, for instance, shown that learning-to-revise is one of the key competences in writing development. Moreover, several models of revision have been developed, and a variety of taxonomies have been used to measure revision in empirical studies. Current advances in data collection and analysis have made it possible to study revision in increasingly precise detail. The present study aimed to combine previous models and current advances by providing a comprehensive product- and process-oriented tagset of revision. The presented tagset includes properties of external revisions: trigger, orientation, evaluation, action, linguistic domain, spatial location, temporal location, duration, and sequencing. We identified how keystroke logging, screen replays, and eye tracking can be used to extract both manually and automatically extract features related to these properties. As a proof of concept, we demonstrate how this tagset can be used to annotate revisions made by higher education students in various academic tasks. To conclude, we discuss how this tagset forms a scalable basis for studying revision in writing in depth.
{"title":"A Product- and Process-Oriented Tagset for Revisions in Writing","authors":"Rianne Conijn, E. D. Speltz, Menno van Zaanen, L. Van Waes, E. Chukharev-Hudilainen","doi":"10.1177/07410883211052104","DOIUrl":"https://doi.org/10.1177/07410883211052104","url":null,"abstract":"The study of revision has been a topic of interest in writing research over the past decades. Numerous studies have, for instance, shown that learning-to-revise is one of the key competences in writing development. Moreover, several models of revision have been developed, and a variety of taxonomies have been used to measure revision in empirical studies. Current advances in data collection and analysis have made it possible to study revision in increasingly precise detail. The present study aimed to combine previous models and current advances by providing a comprehensive product- and process-oriented tagset of revision. The presented tagset includes properties of external revisions: trigger, orientation, evaluation, action, linguistic domain, spatial location, temporal location, duration, and sequencing. We identified how keystroke logging, screen replays, and eye tracking can be used to extract both manually and automatically extract features related to these properties. As a proof of concept, we demonstrate how this tagset can be used to annotate revisions made by higher education students in various academic tasks. To conclude, we discuss how this tagset forms a scalable basis for studying revision in writing in depth.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-03-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"45205201","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-02-05DOI: 10.1177/0741088319898864
Andrea R. Olinger
People communicate through language as well as visual embodied actions like gestures, yet audio remains the default recording technology in interview-based writing research. Given that texts and writing processes are understood to involve semiotic resources beyond language, interview talk should receive similar treatment. In this article, I synthesize research that examines how visual embodied actions reveal and construct embodied knowledge and stance, and I apply these lenses to my own study, showing how visual embodied actions are essential to understanding three writers’ experiences with particular writing styles. I conclude by discussing the benefits of videorecording for writing research, offering guidance on how video can help researchers explore the interview as a social practice, and suggesting ways to design the consent process with transparency and democratic practice in mind. Ultimately, this article serves as a guide for writing researchers who wish to challenge the audio default when conducting interviews.
{"title":"Visual Embodied Actions in Interview-Based Writing Research: A Methodological Argument for Video","authors":"Andrea R. Olinger","doi":"10.1177/0741088319898864","DOIUrl":"https://doi.org/10.1177/0741088319898864","url":null,"abstract":"People communicate through language as well as visual embodied actions like gestures, yet audio remains the default recording technology in interview-based writing research. Given that texts and writing processes are understood to involve semiotic resources beyond language, interview talk should receive similar treatment. In this article, I synthesize research that examines how visual embodied actions reveal and construct embodied knowledge and stance, and I apply these lenses to my own study, showing how visual embodied actions are essential to understanding three writers’ experiences with particular writing styles. I conclude by discussing the benefits of videorecording for writing research, offering guidance on how video can help researchers explore the interview as a social practice, and suggesting ways to design the consent process with transparency and democratic practice in mind. Ultimately, this article serves as a guide for writing researchers who wish to challenge the audio default when conducting interviews.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-02-05","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088319898864","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49278701","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-28DOI: 10.1177/0741088319898672
Hyung-Jo Yoon, U. Römer
This article reports on a study that explored cross-disciplinary variation in the use of metadiscourse markers in advanced-level student writing, put forward as a realistic target for novice writers. Starting from the stance and engagement categories included in Hyland’s model, we first conducted a comprehensive quantitative analysis of interactional metadiscourse across disciplines. For this analysis, we used an automated processing tool that generates quantity scores for each metadiscourse category. We then carried out a detailed qualitative analysis of selected items that contributed significantly to these category scores. The data for our analyses come from a corpus of 829 student papers from 16 different disciplines. The results showed notable differences in students’ use of metadiscourse features across academic divisions and disciplines. We suggest that this offers evidence of advanced students’ ability to express interactional strategies that are in line with disciplinary expectations. We also found, however, that disciplines that fall into the same academic division were not necessarily similar in their use of interactional metadiscourse, which calls into question the usefulness of existing disciplinary groupings. The findings of this study offer insights into how to build an appropriate writerly stance in different academic communities.
{"title":"Quantifying Disciplinary Voices: An Automated Approach to Interactional Metadiscourse in Successful Student Writing","authors":"Hyung-Jo Yoon, U. Römer","doi":"10.1177/0741088319898672","DOIUrl":"https://doi.org/10.1177/0741088319898672","url":null,"abstract":"This article reports on a study that explored cross-disciplinary variation in the use of metadiscourse markers in advanced-level student writing, put forward as a realistic target for novice writers. Starting from the stance and engagement categories included in Hyland’s model, we first conducted a comprehensive quantitative analysis of interactional metadiscourse across disciplines. For this analysis, we used an automated processing tool that generates quantity scores for each metadiscourse category. We then carried out a detailed qualitative analysis of selected items that contributed significantly to these category scores. The data for our analyses come from a corpus of 829 student papers from 16 different disciplines. The results showed notable differences in students’ use of metadiscourse features across academic divisions and disciplines. We suggest that this offers evidence of advanced students’ ability to express interactional strategies that are in line with disciplinary expectations. We also found, however, that disciplines that fall into the same academic division were not necessarily similar in their use of interactional metadiscourse, which calls into question the usefulness of existing disciplinary groupings. The findings of this study offer insights into how to build an appropriate writerly stance in different academic communities.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088319898672","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47338975","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Pub Date : 2020-01-24DOI: 10.1177/0741088319899908
Beau S. Pihlaja
At a multinational company, daily written communication between staff, supervisors, customers, and suppliers is frequently conducted using digital tools (e.g., emails, smartphones, and texting applications) often across multiple nationally, linguistically, and conceptually defined borders. Determining digital tools’ impact on intercultural encounters in professional environments like these is difficult but important given the sheer volume of digital contact in technical and professional environments and the ongoing global struggle to broker peace and productivity amid communities’ many perceived differences. Using examples drawn from a case study of binational manufacturing sister companies, I build on recent work in professional, networked written communication to analyze two WhatsApp exchanges, one between a central study participant and his customer, another between the participant and an employee. This study shows how asynchronous digital communication tools created complex “silences” in writing between participants. In these silences (e.g., a lack of or delayed response to a text) individuals try to explain others’ actions for themselves. Drawing on a combination of third-generation activity theory and Latourian actor-network theory, I show that while explaining others’ actions in writing with whatever cultural shorthand is available may remain a common part of everyday life and research, it can be a poor guide for explaining others’ actions, especially in digital writing. My study shows how research of, and instruction in, digital tool use in intercultural writing contexts requires attention to the material conditions and objectives potentially shaping one’s own as well as others’ composition choices.
{"title":"Inventing Others in Digital Written Communication: Intercultural Encounters on the U.S.-Mexico Border","authors":"Beau S. Pihlaja","doi":"10.1177/0741088319899908","DOIUrl":"https://doi.org/10.1177/0741088319899908","url":null,"abstract":"At a multinational company, daily written communication between staff, supervisors, customers, and suppliers is frequently conducted using digital tools (e.g., emails, smartphones, and texting applications) often across multiple nationally, linguistically, and conceptually defined borders. Determining digital tools’ impact on intercultural encounters in professional environments like these is difficult but important given the sheer volume of digital contact in technical and professional environments and the ongoing global struggle to broker peace and productivity amid communities’ many perceived differences. Using examples drawn from a case study of binational manufacturing sister companies, I build on recent work in professional, networked written communication to analyze two WhatsApp exchanges, one between a central study participant and his customer, another between the participant and an employee. This study shows how asynchronous digital communication tools created complex “silences” in writing between participants. In these silences (e.g., a lack of or delayed response to a text) individuals try to explain others’ actions for themselves. Drawing on a combination of third-generation activity theory and Latourian actor-network theory, I show that while explaining others’ actions in writing with whatever cultural shorthand is available may remain a common part of everyday life and research, it can be a poor guide for explaining others’ actions, especially in digital writing. My study shows how research of, and instruction in, digital tool use in intercultural writing contexts requires attention to the material conditions and objectives potentially shaping one’s own as well as others’ composition choices.","PeriodicalId":47351,"journal":{"name":"Written Communication","volume":null,"pages":null},"PeriodicalIF":1.9,"publicationDate":"2020-01-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"https://sci-hub-pdf.com/10.1177/0741088319899908","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46440382","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":1,"RegionCategory":"文学","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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