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Do governance capacity and legitimacy affect citizens' satisfaction with COVID-19 management? Some evidence from South Asia 治理能力和合法性是否影响公民对新冠肺炎管理的满意度?南亚的一些证据
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-08-08 DOI: 10.1108/ijpsm-03-2022-0087
Ishtiaq Jamil, Akram Hossain
PurposeTheoretically, both democ/ratic legitimacy and government capacity are necessary for successful crisis management, like the COVID-19 pandemic. The authors argue that there are important variations for pandemic management in the developed and democratic world. However, are these equally needed in the developing world where democracy and capacity are present in varying degrees and in some countries with a vast deficit? This article analyzes how legitimacy and capacity affect citizens' satisfaction with the pandemic management in South Asia.Design/methodology/approachThe study is based on a survey of 3,423 randomly selected respondents from Facebook users in South Asia. The survey data are presented and discussed along with information derived from secondary sources to put the data in the broader context of the South Asian countries. The authors apply ordinary linear regression for statistical analysis.FindingsThe findings suggest that citizens are content with the performance of government institutions in COVID-19 management. They emphasize material well-being, such as relief provisions and financial incentives during the crisis period. They are, however, less concerned about the legitimacy dimension, although democracy in South Asia is flawed with excessive restrictions on public freedom during the pandemic. The contradictory findings may be due to the public orientation towards authoritarian culture and their preference for strongman rule in crisis management.Practical implicationsThe governments in South Asia may systematically use army and police forces to manage crises as people are more satisfied with their performance during COVID-19 management.Originality/valueThis is the first time data across South Asia have been collected and analyzed about crisis management.
目的从理论上讲,民主/民主合法性和政府能力对于成功的危机管理是必要的,比如新冠肺炎大流行。作者认为,发达国家和民主国家的疫情管理存在重要差异。然而,在民主和能力不同程度存在的发展中国家,以及在一些赤字巨大的国家,这些同样需要吗?本文分析了合法性和能力如何影响南亚公民对疫情管理的满意度。设计/方法/方法该研究基于对3423名来自南亚Facebook用户的随机选择受访者的调查。介绍和讨论了调查数据以及从二级来源获得的信息,以将数据放在南亚国家的更广泛背景下。作者将普通线性回归用于统计分析。调查结果表明,公民对政府机构在新冠肺炎管理方面的表现感到满意。它们强调物质福利,如危机期间的救济规定和财政奖励。然而,他们不太关心合法性层面,尽管南亚的民主存在缺陷,在疫情期间对公共自由的过度限制。这些矛盾的发现可能是由于公众对威权文化的取向以及他们在危机管理中对强人统治的偏好。实际含义南亚各国政府可能会系统地使用军队和警察部队来管理危机,因为人们对他们在新冠肺炎管理期间的表现更加满意。独创性/价值这是第一次在南亚收集和分析有关危机管理的数据。
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引用次数: 0
Contrasting effects of leadership styles on public service motivation: the mediating role of basic psychological needs among Indian public sector officials 领导风格对公共服务动机的影响对比:印度公共部门官员基本心理需求的中介作用
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-07-05 DOI: 10.1108/ijpsm-02-2022-0046
S. Dash, Rajneesh Gupta, L. K. Jena
PurposePublic service motivation (PSM), among actual and prospective employees in the public sector, lead to positive work outcomes. However, there is limited integration of PSM with existing motivational theories, especially self-determination theory (SDT). The impact of destructive leadership styles on PSM is also understudied. The study aims to fill the gap.Design/methodology/approachThe study used a cross-sectional survey of 693 public sector officials employed in Indian Railways to test the hypotheses. PLS-SEM was used for the analysis. The study found that fulfillment of basic psychological needs (BPN) at work leads to improved PSM while BPN partially mediates the positive/negative effect of constructive/destructive leadership styles like servant/autocratic leadership on employees' PSM.FindingsAutocratic/servant leadership was negatively/positively and significantly related to PSM and to all three BPN needs. Servant leadership was found to be positively and significantly related to all three BPN needs, while the BPN needs partially mediated the relationship between servant leadership and PSM.Research limitations/implicationsThe study identifies servant leadership as a driver of PSM and suggests that managers employed in public sector establishments should be trained to be less autocratic and more attuned to subordinates' needs. The baneful impact of autocratic leadership on employee PSM is highlighted. The cross-sectional nature of study makes it susceptible to common-method bias. The sample was limited to a single country. Future longitudinal and experimental studies based on samples drawn from multiple countries can yield more robust results.Originality/valueThe study advances the integration of PSM with SDT by identifying PSM with introjected motivation. It is also the first study to link destructive leadership styles with a reduction in employees' PSM. It identifies a counterintuitive, negative relationship between competence need satisfaction and PSM in the Indian public sector.
目的公共部门实际和潜在员工的公共服务动机(PSM)会带来积极的工作成果。然而,PSM与现有动机理论,特别是自决理论(SDT)的结合有限。破坏性领导风格对PSM的影响也研究不足。这项研究旨在填补这一空白。设计/方法/方法该研究使用了对693名受雇于印度铁路公司的公共部门官员的横断面调查来检验这些假设。PLS-SEM用于分析。研究发现,在工作中满足基本心理需求(BPN)会改善PSM,而BPN在一定程度上介导了仆人/专制领导等建设性/破坏性领导风格对员工PSM的积极/消极影响。仆人领导力被发现与所有三种BPN需求都呈正相关且显著,而BPN需要部分调解仆人领导和PSM之间的关系。研究局限性/含义该研究将仆人领导确定为PSM的驱动因素,并建议公共部门机构的管理人员应接受培训,减少专制,更适应下属的需求。强调了专制领导对员工PSM的有害影响。研究的横截面性质使其容易受到常见方法偏差的影响。样本仅限于一个国家。未来基于多个国家样本的纵向和实验研究可以产生更有力的结果。独创性/价值本研究通过识别具有内向动机的PSM,推进了PSM与SDT的整合。这也是第一项将破坏性领导风格与员工PSM减少联系起来的研究。它确定了印度公共部门能力需求满意度与PSM之间的一种违反直觉的负面关系。
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引用次数: 2
Jacinda Ardern's compassionate leadership: a case of social change leadership in action 杰辛达·阿德恩富有同情心的领导:社会变革领导行动的一个例子
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-06-23 DOI: 10.1108/ijpsm-03-2022-0071
Montgomery Van Wart, M. Macaulay, Katie Haberstroh
PurposeThis article investigates the leadership style of Jacinda Ardern, Prime Minister of Aotearoa New Zealand. It uses the model of Social Change Leadership (SCL) to evaluate her approach to leadership as well as some notable successes and failures of her premiership.Design/methodology/approachThe article adopts a grounded theory approach in which five increasingly refined research iterations were conducted to detect and articulate patterns of significance (Strauss and Corbin, 1997). Ultimately, the team selected 19 leadership examples to be cross referenced with the SCL model.FindingsThe article finds that in terms of leadership style Ardern corresponds closely to the SCL framework. The 19 examples show clusters of behavior that clearly denote a SCL constellation in terms of her approach. It also finds, however, that in terms of performance goals there is a less clear picture with less coherence to the framework. These findings in turn point to an interesting potential tension in the SCL model that has hitherto not been acknowledged.Originality/valueThe article is the first of its kind to apply SCL to a major global political leader. It is the first structured, academic assessment of Ardern's leadership. It adds a theoretical contribution to ongoing discussions on the efficacy and utility of the SCL framework.
本文研究了新西兰总理杰辛达·阿德恩的领导风格。它使用社会变革领导力(SCL)模型来评估她的领导方法以及她担任首相期间一些值得注意的成功和失败。设计/方法/方法本文采用了一种基于理论的方法,其中进行了五次日益完善的研究迭代,以检测和阐明意义模式(Strauss和Corbin, 1997)。最终,研究小组选择了19个领导力案例与SCL模型进行交叉参考。文章发现,在领导风格方面,阿德恩与SCL框架密切相关。这19个例子显示了行为集群,在她的方法中清楚地表示一个SCL星座。然而,它还发现,就绩效目标而言,与框架的一致性较差,情况不太清楚。这些发现反过来指出了SCL模型中迄今尚未得到承认的有趣的潜在张力。这篇文章是同类文章中第一个将SCL应用于全球主要政治领导人的文章。这是对阿德恩领导能力的首次结构化学术评估。它为正在进行的关于SCL框架的有效性和实用性的讨论增加了理论贡献。
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引用次数: 0
Gender representation and financial performance: an empirical analysis of public hospitals 性别代表性与财务绩效:公立医院的实证分析
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-06-22 DOI: 10.1108/ijpsm-01-2022-0004
Valeria Naciti, G. Noto, C. Vermiglio, Gustavo Barresi
PurposeRecently, the relationship between gender representation and organizational performance has been the focus of various studies. However, some research gaps still exist. First, in the healthcare sector, this relationship has been poorly explored. Moreover, in public management studies, researchers focusing on performance tend to focus exclusively on gender differences at the top and/or middle management level. This research aims at exploring the relationship between women's representation and performance in public hospitals at all organizational levels.Design/methodology/approachTo achieve the research objective, 63 healthcare organisations were analysed through ordinary least squares regressions on panel data from 2012 to 2018.FindingsResults show that, in the hospital setting, gender diversity and financial performance are related at every organizational level.Originality/valueTo the authors' knowledge, this is one of the first studies focusing on the link between gender and performance at every level of professional and employment category; avoiding focusing exclusively on top management, which was the case in previous studies on the topic. Moreover, it contributes to a poorly explored literature which is gender studies in public healthcare management.
目的近年来,性别代表性与组织绩效之间的关系一直是各种研究的焦点。然而,一些研究空白仍然存在。首先,在医疗保健领域,人们对这种关系的探索很少。此外,在公共管理研究中,关注绩效的研究人员往往只关注高层和/或中层管理层的性别差异。本研究旨在探讨女性在公立医院各级组织中的代表性与绩效之间的关系。设计/方法/方法为了实现研究目标,通过对2012年至2018年面板数据的普通最小二乘回归对63家医疗保健组织进行了分析。结果表明,在医院环境中,性别多样性和财务绩效在各个组织层面都是相关的。原创性/价值据作者所知,这是第一批关注性别与职业和就业类别各个层面的表现之间联系的研究之一;避免只关注高层管理人员,这是以前关于该主题的研究中的情况。此外,它还促成了一个探索不足的文献,即公共医疗管理中的性别研究。
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引用次数: 2
The magic of IPSAS accrual: the real without reality 公共部门会计准则的神奇之处在于:没有现实的真实
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-06-20 DOI: 10.1108/ijpsm-10-2021-0238
T. Mkasiwa
PurposeThis study examines the controversial success of the International Public Sector Accounting Standards (IPSAS) accrual implementation, using the case of Tanzania.Design/methodology/approachInterviews, documentary reviews and observations were used for data collection. This study draws on the spectacle theory for data analysis.FindingsThe findings demonstrate that IPSAS accrual was a spectacle during its production and consumption. The features and forms of the spectacle were revealed in IPSAS accrual during its production and affirmed by actors during its consumption. Further affirmation of IPSAS accrual as the spectacle was revealed through communication of good news and the hiding of bad news. The outcome was the alleged roles of IPSAS accrual.Research limitations/implicationsThe study is limited as it was conducted in only one country. The controversial success is global and calls for further research in other parts of the world.Practical implicationsThe International Monetary Fund should stop recommending implementation of IPSAS accrual along with cash basis as the two systems are incompatible. Moreover, government officials should have alternative thinking presenting a different view of the world, so as to avoid being passive, and focus on reality rather than appearance.Originality/valueThis study is the first to explain the controversial success of IPSAS accrual implementation. It demonstrates the usefulness of spectacle theory in the field of accounting research, especially in the context of reform implementation. Moreover, this study confirms that IPSAS accrual is a spectacle (Uddin et al., 2011).
目的本研究以坦桑尼亚为例,考察了国际公共部门会计准则(IPSAS)权责发生制实施的争议性成功。数据收集采用了设计/方法/方法访谈、文件审查和观察。本研究采用奇观理论进行数据分析。调查结果表明,公共部门会计准则的权责发生制在其生产和消费过程中是一种奇观。这一奇观的特点和形式在《公共部门会计准则》的编制过程中体现出来,并在消费过程中得到行为者的肯定。通过传播好消息和隐瞒坏消息,进一步肯定了《公共部门会计准则》的权责发生制。其结果是所谓的公共部门会计准则权责发生制的作用。研究局限性/含义这项研究是有限的,因为它只在一个国家进行。这一有争议的成功是全球性的,需要在世界其他地区进行进一步的研究。实际含义国际货币基金组织应停止建议在实行现金制的同时实行国际公共部门会计准则权责发生制,因为这两种制度不兼容。此外,政府官员应该有另类思维,呈现不同的世界观,以免被动,关注现实而非外表。独创性/价值本研究首次解释了公共部门会计准则权责发生制实施的争议性成功。它证明了奇观理论在会计研究领域的有用性,特别是在改革实施的背景下。此外,这项研究证实,公共部门会计准则应计制是一种奇观(Uddin等人,2011年)。
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引用次数: 0
Determinants of adaptability and its impact on the change readiness of civil servants 公务员适应能力的决定因素及其对改变准备的影响
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-06-17 DOI: 10.1108/ijpsm-12-2021-0263
Tan Fee Yean, Fee Cheng Tan, D. Nadarajah
PurposeUnderpinned by Social Cognitive Theory (SCT), this study aimed to examine the mediating role of employees' adaptability in the relationship between the five managerial climate factors (i.e., trust, supportiveness, openness, clarity of goals and participative) and change readiness in public sector organisations.Design/methodology/approachAdopting the quantitative approach, data were collected from 379 administrative and diplomatic officers. Analysis was done using partial least squares structural equation modelling (PLS-SEM).FindingsThe results showed that trust and clarity of goals are significant motivational factors that accelerate employees' adaptability. Adaptability, in turn, was found to mediate the effect of trust and clarity of goals on employees' change readiness.Originality/valueThis study contributes to theory and practice by examining employees' adaptability as an intervening variable in the relationship between managerial climate factors and change readiness with specific reference to the public administration context.
目的在社会认知理论(SCT)的指导下,本研究旨在检验员工的适应性在公共部门组织中五个管理氛围因素(即信任、支持、开放、目标清晰和参与)与变革准备之间的关系中的中介作用。设计/方法/方法采用定量方法,从379名行政和外交官员那里收集了数据。采用偏最小二乘结构方程模型(PLS-SEM)进行分析。结果表明,信任和目标清晰是加速员工适应性的重要动机因素。适应性反过来又被发现可以调节信任和目标明确性对员工变革准备的影响。独创性/价值本研究通过具体参考公共行政背景,考察员工的适应性作为管理气候因素与变革准备之间关系的干预变量,为理论和实践做出了贡献。
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引用次数: 0
Guest editorial: Rethinking the state of the administrative state: Is the state back in? 客座社论:重新思考行政国家的状态:国家又回来了吗?
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-06-15 DOI: 10.1108/ijpsm-05-2022-349
F. Ohemeng, Tom Christensen
Introduction The emergence and the frequency of what may be described as monumental crises, such as devasting hurricanes, tornadoes, earthquakes and the COVID-19 pandemic, their impact on human health and economic development and the need to forcefully address them have brought forth or resurrected the idea of the administrative state and its role in governance as broadly defined once again (Lin et al., 2020). The policies implemented in the name of the NPM led to the erosion of the institutions of the administrative state through policies that sought to cut social programmes and public sector jobs, through the sale of public assets and privatization (Cordelli, 2020), along with a more general weakening of regulation and the underfunding of public infrastructures, particularly healthcare and emergency management systems (Hood and Scott, 1996;Tomic and Heims, 2022). [...]the essence of this essay is to understand the administrative state and the various trajectories it has gone through up to now. [...]while it is clear that the state's role in almost all nations has continued to experience dramatic shifts, especially in dealing with wicked problems, the need to understand this dramatic shift from a more general perspective continues to be obscured in the current discussion. [...]as argued, there is the need to look at the role of the administrative state in a more holistic perspective rather than the current obsession to examine it mainly from how the state has evolved under the COVID-19 pandemic.
引言可以被描述为重大危机的出现和频率,如毁灭性飓风、龙卷风、地震和新冠肺炎大流行,它们对人类健康和经济发展的影响,以及有力解决这些问题的必要性,再次提出或复活了行政国家及其在治理中的作用的概念(Lin et al.,2020)。以国家预防犯罪机制名义实施的政策通过试图削减社会计划和公共部门工作岗位的政策,通过出售公共资产和私有化(Cordelli,2020),以及更普遍的监管弱化和公共基础设施资金不足,导致了行政国家机构的侵蚀,特别是医疗保健和应急管理系统(Hood和Scott,1996;Tomic和Heims,2022)。[…]本文的本质是了解行政状态及其迄今为止所经历的各种轨迹。[…]尽管很明显,国家在几乎所有国家的角色都在经历戏剧性的转变,特别是在处理棘手问题方面,但在当前的讨论中,从更普遍的角度理解这种戏剧性转变的必要性仍然被掩盖。[…]正如所说,有必要从更全面的角度来看待行政国家的作用,而不是目前的痴迷,主要从新冠肺炎大流行下国家的演变来审视它。
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引用次数: 0
Determinants of local government innovation: the case of green public procurement in the United States 地方政府创新的决定因素:以美国绿色公共采购为例
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-06-03 DOI: 10.1108/ijpsm-10-2021-0239
A. Dimand
PurposeGreen public procurement (GPP) may be a viable solution and an innovative policy tool for public managers to address complex environmental issues facing communities globally. Given their substantial purchasing power, local GPP initiatives and success can accelerate a transition toward a more sustainable society through governments' influence over the private sector. The study's central research question is: What are the factors associated with US local governments' engagement with GPP practices?Design/methodology/approachThis research applies the Mohr's (1969) model of motivations, obstacles and resources (MOR) and draws on original, comprehensive and national survey data collected in collaboration with NIGP: The Institute for Public Procurement to explain adoption of GPP as an innovative policy tool. To ensure the robustness of the findings, the data are analysed by running two types of regression – ordinal logistic and negative binomial – using two different operationalizations for the dependent variable, a GPP scale (ordinal) and a GPP scorecard (count).FindingsThe decision surrounding GPP adoption is ultimately driven by organizations’ strategic visions, organizations’ familiarity with the GPP concept and practices, and mandates from the federal government through funding mechanisms.Originality/valueThis study offers guidance to both academic researchers and policymakers in public management and public budgeting and finance on strategies and policy options to expand GPP adoption and utilization.
目的绿色公共采购(GPP)可能是公共管理者解决全球社区面临的复杂环境问题的可行解决方案和创新政策工具。鉴于其强大的购买力,当地的GPP倡议和成功可以通过政府对私营部门的影响加速向更可持续社会的过渡。该研究的核心研究问题是:美国地方政府参与GPP实践的相关因素是什么?本研究采用Mohr(1969)的动机、障碍和资源(MOR)模型,并利用与政府采购研究所(NIGP)合作收集的原始的、全面的和全国性的调查数据,来解释采用GPP作为一种创新的政策工具。为了确保研究结果的稳健性,通过运行两种类型的回归-有序逻辑和负二项回归-对因变量,GPP量表(序数)和GPP记分卡(计数)使用两种不同的操作方法来分析数据。围绕GPP采用的决策最终是由组织的战略愿景、组织对GPP概念和实践的熟悉程度以及联邦政府通过资助机制的授权所驱动的。原创性/价值本研究为公共管理、公共预算和财政领域的学术研究者和政策制定者提供了扩大GPP采用和利用的战略和政策选择的指导。
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引用次数: 1
Interrogating the resurgence of administrative state: ideas and state capacity 质疑行政国家的复兴:观念与国家能力
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-05-17 DOI: 10.1108/ijpsm-07-2021-0172
Himanshu Jha
PurposeContemporary arguments around efficient public management (PM) envisage a limited role of the state for efficiency, effectiveness and austerity. On the contrary, the PM of the Covid-19 pandemic shows the significant role and depth of administrative state in multi-faceted ways. In this context, the purpose of this article is to examine the administrative role of the Indian state and the extent of its “stateness” in the PM of the novel coronavirus pandemic.Design/methodology/approachThis article is a bifocal study of both the national and a single sub-national case. Following mixed qualitative methods, this article draws on government documents, interviews and recent media reports to examine the reemergence of a strong administrative state in India in the context of PM of the pandemic. This methodology allows us to go deep into the cases and provide a robust understanding of the underlying processes within the state that throw open some compelling insights on the PM of the pandemic.FindingsThis article shows the reemergence of a strong administrative state in multiple ways. It demonstrates that state’s administrative capacity is an outcome of both ideas within the state and its rationality that shapes policy strategies and planning. Further, a combination of learning, puzzling and powering plays a critical role in pandemic management. Exploring pandemic-induced state capacity in India sheds light on the administrative state’s emergence, extent and function in an emerging developing country setting.Research limitations/implicationsOne of the major challenges of this study is the evolving nature of the pandemic. In this light, the study limits its focus to the earliest stage of the pandemic. Revisiting this paper in future would provide a more comprehensive picture. Furthermore, the study is limited to the national and a single sub-national case. This research will gain from including more sub-national and cross-country comparisons to test some of the conjectures presented in this paper.Practical implicationsThis article shows that the state as a conceptual variable needs to be taken seriously to understand and explain the PM strategy, especially in times of crisis. It also persuades us to better understand the political power of “ideas” within the state to explain policy outcomes and evolving PM strategies.Originality/valueThis article seeks to push the frontiers of research on state capacity and PM by exploring how social learning and puzzling come together to consolidate policy paradigms. Through the lens of PM of the current Covid-19 pandemic by the Indian state, this article reflects on the reemergence of the administrative state. It examines the long-term ramifications of such a revival for both practice and theory of state capacity and PM in a large, diverse democracy, such as India.
目的当代关于有效公共管理的争论设想国家在效率、有效性和紧缩方面的作用有限。相反,新冠肺炎大流行的总理以多方面的方式展示了行政国家的重要作用和深度。在这种背景下,本文的目的是研究印度政府在新型冠状病毒大流行总理中的行政作用及其“州性”程度。设计/方法论/方法这篇文章是对国家和单个次国家案例的双焦点研究。本文采用混合定性方法,利用政府文件、采访和最近的媒体报道,考察在新冠疫情总理的背景下,印度重新出现了一个强大的行政国家。这种方法使我们能够深入了解这些病例,并对该州的潜在过程有一个强有力的了解,从而对疫情的PM有一些令人信服的见解。发现这篇文章以多种方式展示了一个强大的行政国家的重新出现。它表明,国家的行政能力是国家内部理念及其形成政策战略和规划的合理性的结果。此外,学习、困惑和动力的结合在疫情管理中发挥着关键作用。探索印度由疫情引发的国家能力,可以揭示行政国家在新兴发展中国家环境中的出现、程度和功能。研究局限性/含义这项研究的主要挑战之一是大流行的演变性质。有鉴于此,这项研究将重点限制在疫情的早期阶段。今后对这篇论文进行修订将提供一个更全面的图景。此外,该研究仅限于国家和单个次国家案例。这项研究将从更多的地方和跨国比较中获益,以检验本文中提出的一些猜测。实际含义本文表明,需要认真对待状态作为一个概念变量来理解和解释PM策略,尤其是在危机时期。它还说服我们更好地理解国家内部“思想”的政治力量,以解释政策结果和不断发展的PM战略。独创性/价值本文试图通过探索社会学习和困惑如何结合起来巩固政策范式,推动国家能力和PM研究的前沿。本文通过总理对印度政府当前新冠肺炎大流行的镜头,反思了行政国家的重新出现。它考察了这种复兴对印度等大型、多样化民主国家的国家能力和总理的实践和理论的长期影响。
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引用次数: 1
Covid-related educational policies in action: a system dynamics view 新冠肺炎相关教育政策的实践:系统动力学视角
IF 2.8 Q3 MANAGEMENT Pub Date : 2022-05-12 DOI: 10.1108/ijpsm-07-2021-0187
F. Costanza
PurposeThe purpose of this paper is to adopt a learning-based approach to portray the impact of Covid-19 on state school services in Italy, with a specific focus on the role of street-level bureaucrats and the triggering of co-creative processes.Design/methodology/approachThe study proposes a qualitative system dynamics (or SD) approach describing the implementation of Covid-related educational policies in Italy. An insight model, made of causal loop diagrams, integrates the selected multi-disciplinary literature and institutional sources, secondary data from national and local reports (about Palermo, the fifth largest metropolitan city in Italy) and insights from a panel of school street–level bureaucrats.FindingsThe study provides an insight into the impacts of governmental decisions (school closures and the subsequent need to activate distance learning during the first wave of Covid-19) at a local level. Specifically, it portrays the influences of managerial and professional discretion, infrastructural equipment and socio-economic factors favouring/deterring co-creative educational processes.Practical implicationsThe SD model highlights vicious/virtuous circles in policy implementation and suggests new managerial paths for education, more routed towards public value creation and less attached to bureaucratic procedures and the unquestioning application of performance culture.Originality/valueThe paper proposes an original and holistic approach to dealing with policy making in education and its managerial features. The research findings are considered important, not only to face the current emergency, but also to pro-actively think about the post-Covid era.
目的本文的目的是采用基于学习的方法来描述新冠肺炎对意大利公立学校服务的影响,特别关注街头官僚的作用和共同创造过程的触发。设计/方法论/方法该研究提出了一种定性的系统动力学(或SD)方法,描述了意大利新冠肺炎相关教育政策的实施情况。一个由因果循环图组成的洞察模型整合了选定的多学科文献和机构来源、国家和地方报告(关于意大利第五大大都市巴勒莫)的二次数据以及学校街道级官员小组的洞察。研究结果该研究深入了解了政府决策(学校关闭以及随后在新冠肺炎第一波疫情期间激活远程学习的必要性)对地方层面的影响。具体而言,它描绘了管理和专业自由裁量权、基础设施设备和有利于/阻碍共同创造教育过程的社会经济因素的影响。实际含义可持续发展模式突出了政策执行中的恶性循环/良性循环,并为教育提出了新的管理路径,更多地走向公共价值创造,较少依赖官僚程序和毫无疑问的绩效文化应用。独创性/价值本文提出了一种新颖而全面的方法来处理教育政策制定及其管理特征。这些研究结果被认为很重要,不仅是为了应对当前的紧急情况,也是为了积极思考后新冠时代。
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引用次数: 0
期刊
International Journal of Public Sector Management
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