Purpose The purpose of this paper is to investigate the collaboration between researchers and practitioners on developing standards and guidelines for Facilities Management (FM). Design/methodology/approach This paper is based on a longitudinal case study on research on FM value adding and its impact on FM standardization and development of a FM Value Guide. The sources used are literature and documents on FM value adding and standardization, published and planned FM standards, the FM Value Guide, internal documents and participant observations and experiences. All authors of this paper have both research and practical background. Two of them have been – and one still is – actively involved in developing European and international FM standards, and all three have been involved in developing the FM Value Guide. The research methodology can be characterized as retrospective action research. Findings The literature review shows that even though there are many references to standards in research papers, particularly in relation to definitions of concepts, there are only few studies on how research influences standardization and how researchers collaborate with practitioners on developing standards and guidelines. This paper presents a case study showing how research can contribute to standardization and development of guidelines in collaboration with practitioners and makes suggestions on how such collaboration can be improved. Practical implications The results of this paper provide understanding and inspiration for how researchers and practitioners can collaborate in the development of standards and guidelines. Originality/value To the best of the authors’ knowledge, this paper is the first study on collaboration between researchers and practitioners on developing FM standards and guidelines.
{"title":"Collaboration between researchers and practitioners on developing facilities management standards and guidelines","authors":"P. Jensen, S. B. Nielsen, H. L. Rasmussen","doi":"10.1108/f-06-2022-0091","DOIUrl":"https://doi.org/10.1108/f-06-2022-0091","url":null,"abstract":"\u0000Purpose\u0000The purpose of this paper is to investigate the collaboration between researchers and practitioners on developing standards and guidelines for Facilities Management (FM).\u0000\u0000\u0000Design/methodology/approach\u0000This paper is based on a longitudinal case study on research on FM value adding and its impact on FM standardization and development of a FM Value Guide. The sources used are literature and documents on FM value adding and standardization, published and planned FM standards, the FM Value Guide, internal documents and participant observations and experiences. All authors of this paper have both research and practical background. Two of them have been – and one still is – actively involved in developing European and international FM standards, and all three have been involved in developing the FM Value Guide. The research methodology can be characterized as retrospective action research.\u0000\u0000\u0000Findings\u0000The literature review shows that even though there are many references to standards in research papers, particularly in relation to definitions of concepts, there are only few studies on how research influences standardization and how researchers collaborate with practitioners on developing standards and guidelines. This paper presents a case study showing how research can contribute to standardization and development of guidelines in collaboration with practitioners and makes suggestions on how such collaboration can be improved.\u0000\u0000\u0000Practical implications\u0000The results of this paper provide understanding and inspiration for how researchers and practitioners can collaborate in the development of standards and guidelines.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this paper is the first study on collaboration between researchers and practitioners on developing FM standards and guidelines.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-01-19","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47819487","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. A. Ramli, Emma Marinie Ahmad Zawawi, Nor Rima Muhamad Ariff, N. N. Zainol
Purpose This study aims to identify and validate the environmental cleaning elements and performance criteria to prevent Covid-19 infection in health-care facilities. Design/methodology/approach Eight elements and 38 performance criteria were identified from the literature, and a questionnaire survey that involved environmental cleaning experts was carried out. Content validity index was used to validate the content of the environmental cleaning elements and performance criteria in this study. Findings The result indicates that the performance criteria of “Finishes, furnishings” and “Equipment Maintenance Log” were not relevant to be applied in current fighting against Covid-19 infection in health care. However, the remaining 36 performance criteria were proved as relevant and acceptable. Practical implications The findings of this study can provide a significant contribution to the built environment industry. By knowing the environmental cleaning elements and performance criteria, efforts can be carried out to explore measures that can be taken to improve the environmental cleaning practice in health care to battle against Covid-19 infection. Originality/value This paper fulfils an identified need to study how environmental cleaning can be implemented in health-care facilities.
{"title":"Environmental cleaning battling against Covid-19 infection in health-care facilities","authors":"N. A. Ramli, Emma Marinie Ahmad Zawawi, Nor Rima Muhamad Ariff, N. N. Zainol","doi":"10.1108/f-03-2022-0044","DOIUrl":"https://doi.org/10.1108/f-03-2022-0044","url":null,"abstract":"\u0000Purpose\u0000This study aims to identify and validate the environmental cleaning elements and performance criteria to prevent Covid-19 infection in health-care facilities.\u0000\u0000\u0000Design/methodology/approach\u0000Eight elements and 38 performance criteria were identified from the literature, and a questionnaire survey that involved environmental cleaning experts was carried out. Content validity index was used to validate the content of the environmental cleaning elements and performance criteria in this study.\u0000\u0000\u0000Findings\u0000The result indicates that the performance criteria of “Finishes, furnishings” and “Equipment Maintenance Log” were not relevant to be applied in current fighting against Covid-19 infection in health care. However, the remaining 36 performance criteria were proved as relevant and acceptable.\u0000\u0000\u0000Practical implications\u0000The findings of this study can provide a significant contribution to the built environment industry. By knowing the environmental cleaning elements and performance criteria, efforts can be carried out to explore measures that can be taken to improve the environmental cleaning practice in health care to battle against Covid-19 infection.\u0000\u0000\u0000Originality/value\u0000This paper fulfils an identified need to study how environmental cleaning can be implemented in health-care facilities.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42569230","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose The mechanical facilities of large-scale buildings have many complexities, so facility management (FM) encounters a massive amount of information during the operation, and inspection is not implemented efficiently. This study aims to integrate building information modeling (BIM), augmented reality (AR) and sensors to mitigate the operation and maintenance (O&M) problems of mechanical facilities by establishing intelligent management. Design/methodology/approach The component-level data of an under-construction commercial complex were implemented in a 3D model in Autodesk Revit and Navisworks. Then, sensors were installed in mechanical facilities to provide vital online information for the model. Moreover, Unity was used on Vuforia for the AR visualization of the devices. Findings It was found that FM not only could obtain building information but can also visualize the functioning of mechanical facilities online through a 3D model in BIM. Thus, in the case of a failure, the AR platform is used on tablets, smartphones and smart glasses to show the technician how mechanical facilities can be repaired and maintained. Originality/value Previous studies focused on some factors and processes to improve mechanical FM and did not cover the entire aspect. However, this method reduces the average maintenance time, extends the lives of mechanical devices and prevents unpredicted failures.
{"title":"A framework to implement augmented reality based on BIM to improve operation and maintenance of mechanical facilities of commercial complexes","authors":"Omid Alijani Mamaghani, E. Noorzai","doi":"10.1108/f-04-2022-0064","DOIUrl":"https://doi.org/10.1108/f-04-2022-0064","url":null,"abstract":"\u0000Purpose\u0000The mechanical facilities of large-scale buildings have many complexities, so facility management (FM) encounters a massive amount of information during the operation, and inspection is not implemented efficiently. This study aims to integrate building information modeling (BIM), augmented reality (AR) and sensors to mitigate the operation and maintenance (O&M) problems of mechanical facilities by establishing intelligent management.\u0000\u0000\u0000Design/methodology/approach\u0000The component-level data of an under-construction commercial complex were implemented in a 3D model in Autodesk Revit and Navisworks. Then, sensors were installed in mechanical facilities to provide vital online information for the model. Moreover, Unity was used on Vuforia for the AR visualization of the devices.\u0000\u0000\u0000Findings\u0000It was found that FM not only could obtain building information but can also visualize the functioning of mechanical facilities online through a 3D model in BIM. Thus, in the case of a failure, the AR platform is used on tablets, smartphones and smart glasses to show the technician how mechanical facilities can be repaired and maintained.\u0000\u0000\u0000Originality/value\u0000Previous studies focused on some factors and processes to improve mechanical FM and did not cover the entire aspect. However, this method reduces the average maintenance time, extends the lives of mechanical devices and prevents unpredicted failures.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"42397150","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
M. Ikuabe, C. Aigbavboa, C. Anumba, Ayodeji Emmanuel Oke, S. Adekunle
Purpose Incorporating digital technologies such cyber-physical systems (CPS) for facilities management (FM) functions is fast gaining attention. However, the rudiments for the effective espousal of such an innovative technology for the delivery of FM tasks have not received scholarly attention. In FM, the business environment is a vital component in achieving organisations’ stipulated objectives. Hence, this study aims to assess the influence of business environment factors in the adoption of CPS for FM activities. Design/methodology/approach A qualitative approach was adopted for the study using the Delphi technique. Experts were selected through a well-defined process that involved certain criteria. The opinions of the selected experts were gotten in two iterations that were subjected to analysis using statistics of measure for central tendency, and interquartile deviation to ascertain consensus among the experts, while Mann–Whitney U test was deployed in checking the difference in the views of the experts. Findings The results from the study indicated that eight business environment factors were of very high significance in determining the espousal of CPS for FM, while the other eight factors proved to be high significance. Also, there was no significant difference in the opinions of experts from academic institutions and professional practice. Practical implications The findings from the study would provide insight to organisations saddled with FM activities on the prevailing business environment factors that would be influential in adopting a digital technology such as CPS. Originality/value The study contributes immensely to the body of knowledge in the quest for digital transformation in FM delivery. It unveils the significant business environment factors that are influential in the drive for incorporating new innovations such as CPS for FM functions.
{"title":"Business environment as a determinant in the uptake of cyber-physical systems for facilities management – a Delphi study","authors":"M. Ikuabe, C. Aigbavboa, C. Anumba, Ayodeji Emmanuel Oke, S. Adekunle","doi":"10.1108/f-02-2022-0022","DOIUrl":"https://doi.org/10.1108/f-02-2022-0022","url":null,"abstract":"\u0000Purpose\u0000Incorporating digital technologies such cyber-physical systems (CPS) for facilities management (FM) functions is fast gaining attention. However, the rudiments for the effective espousal of such an innovative technology for the delivery of FM tasks have not received scholarly attention. In FM, the business environment is a vital component in achieving organisations’ stipulated objectives. Hence, this study aims to assess the influence of business environment factors in the adoption of CPS for FM activities.\u0000\u0000\u0000Design/methodology/approach\u0000A qualitative approach was adopted for the study using the Delphi technique. Experts were selected through a well-defined process that involved certain criteria. The opinions of the selected experts were gotten in two iterations that were subjected to analysis using statistics of measure for central tendency, and interquartile deviation to ascertain consensus among the experts, while Mann–Whitney U test was deployed in checking the difference in the views of the experts.\u0000\u0000\u0000Findings\u0000The results from the study indicated that eight business environment factors were of very high significance in determining the espousal of CPS for FM, while the other eight factors proved to be high significance. Also, there was no significant difference in the opinions of experts from academic institutions and professional practice.\u0000\u0000\u0000Practical implications\u0000The findings from the study would provide insight to organisations saddled with FM activities on the prevailing business environment factors that would be influential in adopting a digital technology such as CPS.\u0000\u0000\u0000Originality/value\u0000The study contributes immensely to the body of knowledge in the quest for digital transformation in FM delivery. It unveils the significant business environment factors that are influential in the drive for incorporating new innovations such as CPS for FM functions.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-01-10","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49224506","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Visar Hoxha, H. Metin, Islam Hasani, Elvida Pallaska, Jehona Hoxha, Dhurata Hoxha
Purpose The overall purpose of the study is to identify the gender differences in color preferences for different types of interior space in the residential built environment in Prishtina, Kosovo. Additionally, the purpose of the study is also to identify the gender differences in the emotions that various colors trigger in occupants of the mainly residential built environment. Design/methodology/approach The present study uses a quantitative study and χ2 test to analyze whether the variables formulated by study hypotheses are dependent on gender. The data are gathered by a questionnaire to measure the color preferences of the respondents. The study uses a questionnaire with eight questions that were distributed to 303 respondents using the stratified probability sampling, using gender as the main stratum for probability sampling. Findings The study finds that there are no gender differences in color preferences for home lighting, living room, bedroom, study room and children’s rooms in the residential built environment. The study also finds that there is a gender difference in color preferences that trigger emotions of tranquility, stability and security and warmth and pleasure in both male and female respondents. Practical implications The implications of this study are that real estate and facility management firms must conduct marketing research to identify the color preferences for both housing interior and exterior depending on the different local cultural backgrounds of clients. Firms must provide training for real estate agents on the color preferences of clients for various types of spaces and the differences that may exist based on gender but also other variables. Originality/value The present study is the first quantification of gender differences in color preferences of the residential built environment in the capital city of an understudied region such as Kosovo.
{"title":"Gender differences of color preferences for interior spaces in the residential built environment in Prishtina, Kosovo","authors":"Visar Hoxha, H. Metin, Islam Hasani, Elvida Pallaska, Jehona Hoxha, Dhurata Hoxha","doi":"10.1108/f-01-2022-0011","DOIUrl":"https://doi.org/10.1108/f-01-2022-0011","url":null,"abstract":"\u0000Purpose\u0000The overall purpose of the study is to identify the gender differences in color preferences for different types of interior space in the residential built environment in Prishtina, Kosovo. Additionally, the purpose of the study is also to identify the gender differences in the emotions that various colors trigger in occupants of the mainly residential built environment.\u0000\u0000\u0000Design/methodology/approach\u0000The present study uses a quantitative study and χ2 test to analyze whether the variables formulated by study hypotheses are dependent on gender. The data are gathered by a questionnaire to measure the color preferences of the respondents. The study uses a questionnaire with eight questions that were distributed to 303 respondents using the stratified probability sampling, using gender as the main stratum for probability sampling.\u0000\u0000\u0000Findings\u0000The study finds that there are no gender differences in color preferences for home lighting, living room, bedroom, study room and children’s rooms in the residential built environment. The study also finds that there is a gender difference in color preferences that trigger emotions of tranquility, stability and security and warmth and pleasure in both male and female respondents.\u0000\u0000\u0000Practical implications\u0000The implications of this study are that real estate and facility management firms must conduct marketing research to identify the color preferences for both housing interior and exterior depending on the different local cultural backgrounds of clients. Firms must provide training for real estate agents on the color preferences of clients for various types of spaces and the differences that may exist based on gender but also other variables.\u0000\u0000\u0000Originality/value\u0000The present study is the first quantification of gender differences in color preferences of the residential built environment in the capital city of an understudied region such as Kosovo.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2022-12-23","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48094249","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose The purpose of this study is to describe the success story of a software company, Adobe, in redesigning the workplace environment from cubicles to a connected collaborative workplace, which helped the organization optimize workplace usage. The goals were to design an innovative work environment to optimize the usage of the office portfolio, improve workplace service quality and infrastructure facilities of the portfolio, increase employee productivity, reduce technology costs, engage employees in a better way to enhance employee satisfaction, align workplace design with the brand, mobilize technology and enable a globalized workforce to facilitate higher productivity. Design/methodology/approach An exploratory research design method was adopted using the purposive sampling technique to collect data through semi-structured interviews with a team of nine property professionals from the operations team responsible for workspace redesign at Adobe in India. Findings The main observations of the corporate real estate (CRE) manager were on what value parameters drive workplace redesign and how different software companies were creating strategies to manage workplace design or redesign change for optimal use of the organization portfolio. To discuss the CRE strategies of global software leaders, IBM and SAP were pointed out in this case. Research limitations/implications The number of interviews were limited. The related parameters for workplace transformation are not necessarily complete. However, the parameters are regarded to include the most important aspects of workplace redesign. Practical implications This study provides useful insights into how benchmarking in the workplace transformation function of the CRE industry can be applied to address portfolio-related challenges, divergent employee needs and improve workspace usability following energy-efficient policies. Practitioners can use this study as a guide to develop more effective workspace designs. Social implications This study may guide other firms on successful workspace design initiatives that may overcome many obstacles in the workplace transformation process to have their intended impact on workplace efficiency and employee satisfaction. The case can be used as an inspiration for developing specific user-focused innovative workspace design in practice. Originality/value Adopting the theoretical background of the person–environment fit theory, this study adds to the understanding of the operational model of a digitally connected workspace designed as per real estate needs and strategies to manage the CRE portfolio of the company.
{"title":"Redesigning workspace at Adobe: an Indian perspective","authors":"Taran Kaur, Sanjeev Bansal, Priya Solomon","doi":"10.1108/f-03-2022-0048","DOIUrl":"https://doi.org/10.1108/f-03-2022-0048","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to describe the success story of a software company, Adobe, in redesigning the workplace environment from cubicles to a connected collaborative workplace, which helped the organization optimize workplace usage. The goals were to design an innovative work environment to optimize the usage of the office portfolio, improve workplace service quality and infrastructure facilities of the portfolio, increase employee productivity, reduce technology costs, engage employees in a better way to enhance employee satisfaction, align workplace design with the brand, mobilize technology and enable a globalized workforce to facilitate higher productivity.\u0000\u0000\u0000Design/methodology/approach\u0000An exploratory research design method was adopted using the purposive sampling technique to collect data through semi-structured interviews with a team of nine property professionals from the operations team responsible for workspace redesign at Adobe in India.\u0000\u0000\u0000Findings\u0000The main observations of the corporate real estate (CRE) manager were on what value parameters drive workplace redesign and how different software companies were creating strategies to manage workplace design or redesign change for optimal use of the organization portfolio. To discuss the CRE strategies of global software leaders, IBM and SAP were pointed out in this case.\u0000\u0000\u0000Research limitations/implications\u0000The number of interviews were limited. The related parameters for workplace transformation are not necessarily complete. However, the parameters are regarded to include the most important aspects of workplace redesign.\u0000\u0000\u0000Practical implications\u0000This study provides useful insights into how benchmarking in the workplace transformation function of the CRE industry can be applied to address portfolio-related challenges, divergent employee needs and improve workspace usability following energy-efficient policies. Practitioners can use this study as a guide to develop more effective workspace designs.\u0000\u0000\u0000Social implications\u0000This study may guide other firms on successful workspace design initiatives that may overcome many obstacles in the workplace transformation process to have their intended impact on workplace efficiency and employee satisfaction. The case can be used as an inspiration for developing specific user-focused innovative workspace design in practice.\u0000\u0000\u0000Originality/value\u0000Adopting the theoretical background of the person–environment fit theory, this study adds to the understanding of the operational model of a digitally connected workspace designed as per real estate needs and strategies to manage the CRE portfolio of the company.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2022-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47027355","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose Although Norway is an affluent country, there is widespread and long-lasting worry related to the condition of public purpose buildings. The purpose of this paper is to study how the condition of local public purpose buildings affect citizen satisfaction with local public services in Norwegian local governments, using data from two Norwegian survey data sets. Design/methodology/approach This paper investigates how the conditions of local public purpose buildings affect residents’ satisfaction with local public services, using data from two Norwegian survey data sets. The data is analyzed using regression analysis. Findings This paper finds a significantly positive relationship between building conditions and overall satisfaction with local public services, kindergartens and schools. This paper finds no such relationship between building conditions and satisfaction with nursing homes. This paper quantifies the average expected impact on public service satisfaction from a hypothetical one unit improvement in building conditions, as measured on the building condition scale, and discuss this impact in the context of expenditure on public services. Originality/value There is widespread worry that poor facilities adversely impact public services, but the size and significance of this impact are open questions. This paper contributes by offering new insights into the relationship between the condition of public buildings and provision of public services. The results indicate how the state of public facilities should be considered a part of the production function for public services.
{"title":"Building conditions and citizen satisfaction with local public services","authors":"Arnt O. Hopland, S. Kvamsdal","doi":"10.1108/f-03-2022-0040","DOIUrl":"https://doi.org/10.1108/f-03-2022-0040","url":null,"abstract":"\u0000Purpose\u0000Although Norway is an affluent country, there is widespread and long-lasting worry related to the condition of public purpose buildings. The purpose of this paper is to study how the condition of local public purpose buildings affect citizen satisfaction with local public services in Norwegian local governments, using data from two Norwegian survey data sets.\u0000\u0000\u0000Design/methodology/approach\u0000This paper investigates how the conditions of local public purpose buildings affect residents’ satisfaction with local public services, using data from two Norwegian survey data sets. The data is analyzed using regression analysis.\u0000\u0000\u0000Findings\u0000This paper finds a significantly positive relationship between building conditions and overall satisfaction with local public services, kindergartens and schools. This paper finds no such relationship between building conditions and satisfaction with nursing homes. This paper quantifies the average expected impact on public service satisfaction from a hypothetical one unit improvement in building conditions, as measured on the building condition scale, and discuss this impact in the context of expenditure on public services.\u0000\u0000\u0000Originality/value\u0000There is widespread worry that poor facilities adversely impact public services, but the size and significance of this impact are open questions. This paper contributes by offering new insights into the relationship between the condition of public buildings and provision of public services. The results indicate how the state of public facilities should be considered a part of the production function for public services.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2022-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48097110","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose Universities are investing billions of dollars in building infrastructure, with the design of learning spaces driven by technological developments and long-standing changes in pedagogical theory and practice. The aim of the study is to investigate the alignment between pedagogy and space by responding to a single research question: What is the relationship between the purpose, process, place and product of student learning in higher education? Design/methodology/approach Drawing on Beckers et al.’s (2015) purpose–process–place framework, the study uses an online survey and photo elicitation method to gather perspectives from educators and students in one Australian university about their learning spaces. A hybrid approach consisting of inductive and deductive coding to thematic analysis was used to find repeated patterns of meaning. Findings A total of 24 images of learning spaces were received from 8 educators and 16 students. Thematic analysis of the images and responses by participants highlights the importance of the pedagogical affordances of the learning environment and the product of learning, which are aligned to the purpose–process–place of learning. Research limitations/implications This study provided a robust approach grounded in data to understand the alignment between space and pedagogy. Articulating students learning as an output of the alignment between space and pedagogy has important implications for the design of learning spaces and pedagogical practices in higher education. One limitation to the study, however, is noteworthy. The surveys had limited responses. Whilst the small response rates may not necessarily lead to biased results, it is acknowledged that a larger sample is likely to give more reliable results to enable the theory to be generalised. Originality/value The study’s findings extend the purpose–process–place framework to include pedagogical affordances and the product of learning. The purpose, process, place, pedagogical affordance and product framework posits that pedagogical affordances within a place must be deployed in such a way so that teaching and learning processes can contribute to enhancing educational goals or purpose to improve student learning outcomes, i.e. product. This framework provides a context for understanding the relationships between pedagogy and space in higher education.
{"title":"Purpose, process, place, pedagogical affordance and product (5Ps) of student learning in higher education: beyond Beckers","authors":"M. Mahat","doi":"10.1108/f-06-2022-0086","DOIUrl":"https://doi.org/10.1108/f-06-2022-0086","url":null,"abstract":"\u0000Purpose\u0000Universities are investing billions of dollars in building infrastructure, with the design of learning spaces driven by technological developments and long-standing changes in pedagogical theory and practice. The aim of the study is to investigate the alignment between pedagogy and space by responding to a single research question: What is the relationship between the purpose, process, place and product of student learning in higher education?\u0000\u0000\u0000Design/methodology/approach\u0000Drawing on Beckers et al.’s (2015) purpose–process–place framework, the study uses an online survey and photo elicitation method to gather perspectives from educators and students in one Australian university about their learning spaces. A hybrid approach consisting of inductive and deductive coding to thematic analysis was used to find repeated patterns of meaning.\u0000\u0000\u0000Findings\u0000A total of 24 images of learning spaces were received from 8 educators and 16 students. Thematic analysis of the images and responses by participants highlights the importance of the pedagogical affordances of the learning environment and the product of learning, which are aligned to the purpose–process–place of learning.\u0000\u0000\u0000Research limitations/implications\u0000This study provided a robust approach grounded in data to understand the alignment between space and pedagogy. Articulating students learning as an output of the alignment between space and pedagogy has important implications for the design of learning spaces and pedagogical practices in higher education. One limitation to the study, however, is noteworthy. The surveys had limited responses. Whilst the small response rates may not necessarily lead to biased results, it is acknowledged that a larger sample is likely to give more reliable results to enable the theory to be generalised.\u0000\u0000\u0000Originality/value\u0000The study’s findings extend the purpose–process–place framework to include pedagogical affordances and the product of learning. The purpose, process, place, pedagogical affordance and product framework posits that pedagogical affordances within a place must be deployed in such a way so that teaching and learning processes can contribute to enhancing educational goals or purpose to improve student learning outcomes, i.e. product. This framework provides a context for understanding the relationships between pedagogy and space in higher education.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2022-12-14","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44612164","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
S. Ashworth, Michelle Dillinger, Karsten Körkemeyer
Purpose This paper aims to describe the development of guidance to help clients and operational teams to clearly define information requirements for projects using building information modelling (BIM). ISO 19650 standards highlight this as a critical first step to ensure adequate information is available to optimise built assets over their whole life cycle. Design/methodology/approach A document analysis of existing BIM guidance supported by literature was undertaken to answer the research questions: “What guidance already exists specific to clients? and Would additional guidance help clients to better fulfil their role as the ‘appointing party’ in line with ISO 19650?” Findings A research gap was established highlighting a lack of guidance specifically aimed to help clients formulate information requirements as the appointing party. This research makes recommendations for an approach to define the requirements and support successful outcomes for BIM projects. Practical implications This paper provides a standardised approach and a starting point for an appointing party to gather and structure information requirements in line with ISO 19650. Originality/value This paper considers BIM information requirements specifically from an operations perspective with a focus on the client and facility management team.
{"title":"BIM guidance to optimise the operational phase: defining information requirements based on ISO 19650","authors":"S. Ashworth, Michelle Dillinger, Karsten Körkemeyer","doi":"10.1108/f-08-2021-0074","DOIUrl":"https://doi.org/10.1108/f-08-2021-0074","url":null,"abstract":"\u0000Purpose\u0000This paper aims to describe the development of guidance to help clients and operational teams to clearly define information requirements for projects using building information modelling (BIM). ISO 19650 standards highlight this as a critical first step to ensure adequate information is available to optimise built assets over their whole life cycle.\u0000\u0000\u0000Design/methodology/approach\u0000A document analysis of existing BIM guidance supported by literature was undertaken to answer the research questions: “What guidance already exists specific to clients? and Would additional guidance help clients to better fulfil their role as the ‘appointing party’ in line with ISO 19650?”\u0000\u0000\u0000Findings\u0000A research gap was established highlighting a lack of guidance specifically aimed to help clients formulate information requirements as the appointing party. This research makes recommendations for an approach to define the requirements and support successful outcomes for BIM projects.\u0000\u0000\u0000Practical implications\u0000This paper provides a standardised approach and a starting point for an appointing party to gather and structure information requirements in line with ISO 19650.\u0000\u0000\u0000Originality/value\u0000This paper considers BIM information requirements specifically from an operations perspective with a focus on the client and facility management team.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2022-12-06","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47888546","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
O. Amankwah, W. Choong, Naana Amakie Boakye-Agyeman
Purpose With challenges in health-care facilities management (FM) and adequacy of health-care resources constraints in most developing countries, improving patient’s health-care experience has become of strategic importance in public health-care delivery. This paper aims to investigate the mediating effect of adequacy of health-care resources on the relationship between the quality of health-care FM services and patient’s health-care experience. Design/methodology/approach This cross-sectional study adopts a quantitative approach based on a questionnaire survey conducted on 660 patients of three teaching hospitals in Ghana. In total, 622 valid questionnaires were used for data analysis using partial least squares structural equation modelling. Findings The mediating effect of adequacy of health-care resources on the relationship between responsiveness and tangibility and patients’ health-care experience were supported, while that of empathy, reliability and assurance were not supported. The relationship between and adequacy of health-care resources and patients’ health-care experience was also supported. Research limitations/implications The study limitation is that it was only the teaching hospitals that were surveyed. In future studies, a comparative analysis can be conducted between both public and private hospitals. Other constructs and relationships such as the mediating effect of the quality of health-care administrative process on the relationship between FM service quality and patients’ health-care experience as well as the moderation effect of adequacy of health-care resource on the relationship between FM service quality and patients’ health-care experience can also be tested. Future studies on the same subject can use health-care workers as the respondents of the study. Practical implications The result should inspire health-care managers to prioritize attention on health-care FM to create and sustain a decent health-care environment. Facilities managers should ensure standards are not compromised by keeping health-care resources in good condition through the organisation and management of resources. Originality/value To the best of the authors’ knowledge, this paper is one of the pioneer studies to test the mediating effect of adequacy of health-care resources on the relationship between patient’s health-care experience and health-care FM service quality. The proposed framework can be adapted to various sectors and countries as this empirical validation extends knowledge.
{"title":"The relationship between facilities management service quality and patients’ health-care experience: the mediating effect of adequacy of health-care resource","authors":"O. Amankwah, W. Choong, Naana Amakie Boakye-Agyeman","doi":"10.1108/f-08-2022-0113","DOIUrl":"https://doi.org/10.1108/f-08-2022-0113","url":null,"abstract":"\u0000Purpose\u0000With challenges in health-care facilities management (FM) and adequacy of health-care resources constraints in most developing countries, improving patient’s health-care experience has become of strategic importance in public health-care delivery. This paper aims to investigate the mediating effect of adequacy of health-care resources on the relationship between the quality of health-care FM services and patient’s health-care experience.\u0000\u0000\u0000Design/methodology/approach\u0000This cross-sectional study adopts a quantitative approach based on a questionnaire survey conducted on 660 patients of three teaching hospitals in Ghana. In total, 622 valid questionnaires were used for data analysis using partial least squares structural equation modelling.\u0000\u0000\u0000Findings\u0000The mediating effect of adequacy of health-care resources on the relationship between responsiveness and tangibility and patients’ health-care experience were supported, while that of empathy, reliability and assurance were not supported. The relationship between and adequacy of health-care resources and patients’ health-care experience was also supported.\u0000\u0000\u0000Research limitations/implications\u0000The study limitation is that it was only the teaching hospitals that were surveyed. In future studies, a comparative analysis can be conducted between both public and private hospitals. Other constructs and relationships such as the mediating effect of the quality of health-care administrative process on the relationship between FM service quality and patients’ health-care experience as well as the moderation effect of adequacy of health-care resource on the relationship between FM service quality and patients’ health-care experience can also be tested. Future studies on the same subject can use health-care workers as the respondents of the study.\u0000\u0000\u0000Practical implications\u0000The result should inspire health-care managers to prioritize attention on health-care FM to create and sustain a decent health-care environment. Facilities managers should ensure standards are not compromised by keeping health-care resources in good condition through the organisation and management of resources.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this paper is one of the pioneer studies to test the mediating effect of adequacy of health-care resources on the relationship between patient’s health-care experience and health-care FM service quality. The proposed framework can be adapted to various sectors and countries as this empirical validation extends knowledge.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2022-11-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46189215","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
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