Purpose This study aims to investigate practitioners’ perceptions of strategic work in municipal facilities management: how public facilities management is changing, what is included in strategic public facilities management and who leads the strategic work. Design/methodology/approach A literature review begins with mainstream studies of strategy management, ultimately concentrating on municipal facilities management. Findings are based on a 2020/2021 questionnaire targeting 356 practitioners in municipal facilities management across Sweden (50% response rate). The statistical treatment includes factor analysis. Findings Most respondents indicated changed ways of managing facilities in the past five years; most reported that they were in an organization with an explicit goal of working more strategically. Respondents associated strategic facilities management with governance, facilities, sustainability, technology change and communication. Frequently, it was the management team of the facilities management department that led strategic work. Research limitations/implications Research into municipal facilities management is dominated by studies in Northern Europe, and more studies from other regions are needed. How strategies and work roles evolve in parallel appears to be a fruitful direction of further research. Practical implications Facilities managers need stronger competences and more resources to engage in strategic facilities management. Findings indicate a need to integrate sustainability aspects better into long-term strategic work. Social implications More strategic municipal facilities management is of obvious social value. Originality/value This is the first study of practitioner perceptions of work on strategic facilities management in municipalities.
{"title":"Municipal facilities managers as strategists","authors":"P. Gluch, Ingrid Svensson, J. Bröchner","doi":"10.1108/f-11-2022-0149","DOIUrl":"https://doi.org/10.1108/f-11-2022-0149","url":null,"abstract":"\u0000Purpose\u0000This study aims to investigate practitioners’ perceptions of strategic work in municipal facilities management: how public facilities management is changing, what is included in strategic public facilities management and who leads the strategic work.\u0000\u0000\u0000Design/methodology/approach\u0000A literature review begins with mainstream studies of strategy management, ultimately concentrating on municipal facilities management. Findings are based on a 2020/2021 questionnaire targeting 356 practitioners in municipal facilities management across Sweden (50% response rate). The statistical treatment includes factor analysis.\u0000\u0000\u0000Findings\u0000Most respondents indicated changed ways of managing facilities in the past five years; most reported that they were in an organization with an explicit goal of working more strategically. Respondents associated strategic facilities management with governance, facilities, sustainability, technology change and communication. Frequently, it was the management team of the facilities management department that led strategic work.\u0000\u0000\u0000Research limitations/implications\u0000Research into municipal facilities management is dominated by studies in Northern Europe, and more studies from other regions are needed. How strategies and work roles evolve in parallel appears to be a fruitful direction of further research.\u0000\u0000\u0000Practical implications\u0000Facilities managers need stronger competences and more resources to engage in strategic facilities management. Findings indicate a need to integrate sustainability aspects better into long-term strategic work.\u0000\u0000\u0000Social implications\u0000More strategic municipal facilities management is of obvious social value.\u0000\u0000\u0000Originality/value\u0000This is the first study of practitioner perceptions of work on strategic facilities management in municipalities.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"49503794","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose Under Malaysian Law, the maintenance and management of common property have traditionally been viewed as insoluble challenges in the self-organisational efforts for high-rise low-cost housing developments. As the population increases, more shared resources become heavily exploited with few willing to contribute towards the sustainability of resources. Many researchers argued a better way would be to convert these shared resources into a private or state-managed entity. Hence, with that assumption, this paper aims to examine how better physical characteristics can result in greater collective action. Design/methodology/approach This research paper adopted a quantitative method approach to determine how the standard of physical characteristics influenced the quality of collective action in high-rise low-cost housing. The method included a questionnaire survey of 519 parcel holders chosen via stratified purposeful random sampling from four high-rise low-cost housing areas. Findings The paper found a positive correlation between the quality of physical characteristics and the collective action gained. The findings highlighted that the standard of workmanship of high-rise low-cost units (including the common properties), the crime rate in the neighbourhood and the condition of lift systems – when improved – were significant positive predictors of collective action. Practical implications Housing developers should pay attention to the quality of both low-cost units and related common properties, as this endeavour will assist greatly in future collective action management. Originality/value The study was justified in terms of its originality as few research studies adopted the social-ecological system framework that focused on the correlation between the quality of physical characteristics and the collective action of parcel holders.
{"title":"Standard of workmanship, crime rate and condition of lift systems influence collective action in low-cost housing","authors":"Hong Wang, Cheong Peng Au-Yong, G. Ling, K. Law","doi":"10.1108/f-06-2022-0085","DOIUrl":"https://doi.org/10.1108/f-06-2022-0085","url":null,"abstract":"\u0000Purpose\u0000Under Malaysian Law, the maintenance and management of common property have traditionally been viewed as insoluble challenges in the self-organisational efforts for high-rise low-cost housing developments. As the population increases, more shared resources become heavily exploited with few willing to contribute towards the sustainability of resources. Many researchers argued a better way would be to convert these shared resources into a private or state-managed entity. Hence, with that assumption, this paper aims to examine how better physical characteristics can result in greater collective action.\u0000\u0000\u0000Design/methodology/approach\u0000This research paper adopted a quantitative method approach to determine how the standard of physical characteristics influenced the quality of collective action in high-rise low-cost housing. The method included a questionnaire survey of 519 parcel holders chosen via stratified purposeful random sampling from four high-rise low-cost housing areas.\u0000\u0000\u0000Findings\u0000The paper found a positive correlation between the quality of physical characteristics and the collective action gained. The findings highlighted that the standard of workmanship of high-rise low-cost units (including the common properties), the crime rate in the neighbourhood and the condition of lift systems – when improved – were significant positive predictors of collective action.\u0000\u0000\u0000Practical implications\u0000Housing developers should pay attention to the quality of both low-cost units and related common properties, as this endeavour will assist greatly in future collective action management.\u0000\u0000\u0000Originality/value\u0000The study was justified in terms of its originality as few research studies adopted the social-ecological system framework that focused on the correlation between the quality of physical characteristics and the collective action of parcel holders.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-05-17","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"46136444","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose This paper aims to develop predictive methods, based on recurrent neural networks, useful to support facility managers in building maintenance tasks, by collecting information coming from a computerized maintenance management system (CMMS). Design/methodology/approach This study applies data-driven and text-mining approaches to a CMMS data set comprising more than 14,500 end-users’ requests for corrective maintenance actions, collected over 14 months. Unidirectional long short-term memory (LSTM) and bidirectional LSTM (Bi-LSTM) recurrent neural networks are trained to predict the priority of each maintenance request and the related technical staff assignment. The data set is also used to depict an overview of corrective maintenance needs and related performances and to verify the most relevant elements in the building and how the current facility management (FM) relates to the requests. Findings The study shows that LSTM and Bi-LSTM recurrent neural networks can properly recognize the words contained in the requests, thus correctly and automatically assigning the priority and predicting the technical staff to assign for each end-user’s maintenance request. The obtained global accuracy is very high, reaching 93.3% for priority identification and 96.7% for technical staff assignment. Results also show the main critical building elements for maintenance requests and the related intervention timings. Research limitations/implications This work shows that LSTM and Bi-LSTM recurrent neural networks can automate the assignment process of end-users’ maintenance requests if trained with historical CMMS data. Results are promising; however, the trained LSTM and Bi-LSTM RNN can be applied only to different hospitals adopting similar categorization. Practical implications The data-driven and text-mining approaches can be integrated into the CMMS to support corrective maintenance management by facilities management contractors, i.e. to properly and timely identify the actions to be carried out and the technical staff to assign. Social implications The improvement of the maintenance of the health-care system is a key component of improving health service delivery. This work shows how to reduce health-care service interruptions due to maintenance needs through machine learning methods. Originality/value This study develops original methods and tools easily integrable into IT workflow systems (i.e. CMMS) in the FM field.
{"title":"Predict the priority of end-users’ maintenance requests and the required technical staff through LSTM and Bi-LSTM recurrent neural networks","authors":"M. D’Orazio, G. Bernardini, E. Di Giuseppe","doi":"10.1108/f-07-2022-0093","DOIUrl":"https://doi.org/10.1108/f-07-2022-0093","url":null,"abstract":"\u0000Purpose\u0000This paper aims to develop predictive methods, based on recurrent neural networks, useful to support facility managers in building maintenance tasks, by collecting information coming from a computerized maintenance management system (CMMS).\u0000\u0000\u0000Design/methodology/approach\u0000This study applies data-driven and text-mining approaches to a CMMS data set comprising more than 14,500 end-users’ requests for corrective maintenance actions, collected over 14 months. Unidirectional long short-term memory (LSTM) and bidirectional LSTM (Bi-LSTM) recurrent neural networks are trained to predict the priority of each maintenance request and the related technical staff assignment. The data set is also used to depict an overview of corrective maintenance needs and related performances and to verify the most relevant elements in the building and how the current facility management (FM) relates to the requests.\u0000\u0000\u0000Findings\u0000The study shows that LSTM and Bi-LSTM recurrent neural networks can properly recognize the words contained in the requests, thus correctly and automatically assigning the priority and predicting the technical staff to assign for each end-user’s maintenance request. The obtained global accuracy is very high, reaching 93.3% for priority identification and 96.7% for technical staff assignment. Results also show the main critical building elements for maintenance requests and the related intervention timings.\u0000\u0000\u0000Research limitations/implications\u0000This work shows that LSTM and Bi-LSTM recurrent neural networks can automate the assignment process of end-users’ maintenance requests if trained with historical CMMS data. Results are promising; however, the trained LSTM and Bi-LSTM RNN can be applied only to different hospitals adopting similar categorization.\u0000\u0000\u0000Practical implications\u0000The data-driven and text-mining approaches can be integrated into the CMMS to support corrective maintenance management by facilities management contractors, i.e. to properly and timely identify the actions to be carried out and the technical staff to assign.\u0000\u0000\u0000Social implications\u0000The improvement of the maintenance of the health-care system is a key component of improving health service delivery. This work shows how to reduce health-care service interruptions due to maintenance needs through machine learning methods.\u0000\u0000\u0000Originality/value\u0000This study develops original methods and tools easily integrable into IT workflow systems (i.e. CMMS) in the FM field.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-05-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48714841","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Yelda Durgun Şahin, Osman Metin Yavuz, E. Kesiktaş
Purpose This study discusses that the necessary criteria and the solution approach taken to resolve the main spatial infection problems with a burn center design should be evaluated holistically to achieve spatial infection control in a burn center. The burn center design plays an important role in protecting severely burned patients from infection because the microbial flora of the hospital can affect the infection risk. In hospitals, sterilization and disinfection are the basic components of infection prevention; however, the prevention and control of infection for burn patients also requires the design of burn centers that adhere to a specific set of criteria that considers spatial infection control in addition to appropriate burn treatment methods and treatments. In this study, a burn facility converted from a burn unit into a burn center is introduced and the necessary design inputs for the transformation are discussed because there is no holistic study in the literature that delas with all the spaces that should be in a burn center and relations between spaces. This study aims to define the functional relations between each of the units and the spaces that change according to different sterilization demands in the burn center for ensuring spatial infection control. Furthermore, it aims to propose a method for ensuring continuity in the control of spatial infections. Design/methodology/approach The burn care and health facilities guidelines are examined within the framework of spatial standards, together with a comprehensive literature review. The design method was based on the spread of microorganisms and the effect of human movement on space and spatial transitions in the burn center, according to all relevant literature reviews. To determine the extent to which the differences in treatment protocols of burn care guidelines were reflected in the space, interviews were conducted with burn facility officials. The plan–do–check–act (PDCA) method is also modeled to ensure the continuity of infection control in the burn center. Findings The burn center design findings are classified under three main headings, namely, location of the burn center in the hospital, spatial organization and physical features of the burn center and the air flowing system. The importance of the interactions among the criteria for spatial infection control has been revealed. Due to the physical space characteristics and air flow characteristics that change according to human movement and the way microorganisms spread, it has been seen that designing the air flow and architectural aspects together has an effective role in providing spatial infection control. Accordingly, a functional relation scheme for the center has been suggested. It is also proposed as a model to ensure the continuity of infection control in the burn center. Practical implications This research presents spatial measures for infection control in burn centers for practitioners in health-care se
{"title":"Spatial infection control in burn center organization: a burn center design experience for evidence-based architecture","authors":"Yelda Durgun Şahin, Osman Metin Yavuz, E. Kesiktaş","doi":"10.1108/f-05-2022-0066","DOIUrl":"https://doi.org/10.1108/f-05-2022-0066","url":null,"abstract":"\u0000Purpose\u0000This study discusses that the necessary criteria and the solution approach taken to resolve the main spatial infection problems with a burn center design should be evaluated holistically to achieve spatial infection control in a burn center. The burn center design plays an important role in protecting severely burned patients from infection because the microbial flora of the hospital can affect the infection risk. In hospitals, sterilization and disinfection are the basic components of infection prevention; however, the prevention and control of infection for burn patients also requires the design of burn centers that adhere to a specific set of criteria that considers spatial infection control in addition to appropriate burn treatment methods and treatments. In this study, a burn facility converted from a burn unit into a burn center is introduced and the necessary design inputs for the transformation are discussed because there is no holistic study in the literature that delas with all the spaces that should be in a burn center and relations between spaces. This study aims to define the functional relations between each of the units and the spaces that change according to different sterilization demands in the burn center for ensuring spatial infection control. Furthermore, it aims to propose a method for ensuring continuity in the control of spatial infections.\u0000\u0000\u0000Design/methodology/approach\u0000The burn care and health facilities guidelines are examined within the framework of spatial standards, together with a comprehensive literature review. The design method was based on the spread of microorganisms and the effect of human movement on space and spatial transitions in the burn center, according to all relevant literature reviews. To determine the extent to which the differences in treatment protocols of burn care guidelines were reflected in the space, interviews were conducted with burn facility officials. The plan–do–check–act (PDCA) method is also modeled to ensure the continuity of infection control in the burn center.\u0000\u0000\u0000Findings\u0000The burn center design findings are classified under three main headings, namely, location of the burn center in the hospital, spatial organization and physical features of the burn center and the air flowing system. The importance of the interactions among the criteria for spatial infection control has been revealed. Due to the physical space characteristics and air flow characteristics that change according to human movement and the way microorganisms spread, it has been seen that designing the air flow and architectural aspects together has an effective role in providing spatial infection control. Accordingly, a functional relation scheme for the center has been suggested. It is also proposed as a model to ensure the continuity of infection control in the burn center.\u0000\u0000\u0000Practical implications\u0000This research presents spatial measures for infection control in burn centers for practitioners in health-care se","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-04-28","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"47967084","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose This study aims to explore the effect of different volumes of indoor greenery on perceived stress, stress, perceived productivity, productivity and perceived workplace satisfaction to support employees’ well-being. Design/methodology/approach In a cross-over experimental design, a homogeneous group of students was randomised in different orders where each participant experienced the same three conditions. Different volumes of indoor greenery were added to the experiment room (0%, 0.5% and 8%). With a Fitbit, sudoku and a questionnaire, the five variables were measured. Findings Findings show that perceived stress and heart rate (physical stress) are lower in the 8% condition. Productivity scores did not improve significantly, however perceived productivity did in the 8% condition. Positive trends could be seen for the variables in the 0.5% condition. Furthermore, 2/3 of the participants preferred the 8% condition, whereas the other 1/3 preferred the 0.5% condition. Overall, 1/3 of the participants mentioned that their optimal volume of greenery would be more than 0.5% but less than 8%. This research shows that the implementation of 8% indoor greenery contributes to a happier and more relaxing office place where employees get the feeling of being less stressed and more productive. Research limitations/implications This research found that the largest volume of plants used (8%) has the most positive effect on the variables studied in this research. This study shows that participants’ heart rate, and therefore physical stress, became lower in the 8% condition. In this 8% condition, participants experienced less stress and perceived themselves to be more productive. Besides, 2/3 of the participants preferred being in the 8% condition, suggesting that after adding this volume of indoor greenery employees will be more satisfied with their workplace. Practical implications Where previous research discovered that indoor greenery has a positive effect on variables like (perceived) stress, (perceived) productivity and perceived workplace satisfaction, this research also provides support for the effect of different volumes of indoor greenery. Results obtained by the spatial coverage ratio approach can be easily applied to future research and practice. Social implications Indoor greenery can contribute to making the office a happier and more relaxing place where employees get the feeling of being less stressed and more productive which in the long term might contribute to the overall well-being of employees. Originality/value To the best of the authors’ knowledge, this is the first study focusing on the effect of different volumes of indoor greenery on these five variables.
{"title":"The effect of three different volumes of indoor greenery on employee well-being","authors":"M.P.E. Elbertse, L. Steenbekkers","doi":"10.1108/f-11-2022-0151","DOIUrl":"https://doi.org/10.1108/f-11-2022-0151","url":null,"abstract":"\u0000Purpose\u0000This study aims to explore the effect of different volumes of indoor greenery on perceived stress, stress, perceived productivity, productivity and perceived workplace satisfaction to support employees’ well-being.\u0000\u0000\u0000Design/methodology/approach\u0000In a cross-over experimental design, a homogeneous group of students was randomised in different orders where each participant experienced the same three conditions. Different volumes of indoor greenery were added to the experiment room (0%, 0.5% and 8%). With a Fitbit, sudoku and a questionnaire, the five variables were measured.\u0000\u0000\u0000Findings\u0000Findings show that perceived stress and heart rate (physical stress) are lower in the 8% condition. Productivity scores did not improve significantly, however perceived productivity did in the 8% condition. Positive trends could be seen for the variables in the 0.5% condition. Furthermore, 2/3 of the participants preferred the 8% condition, whereas the other 1/3 preferred the 0.5% condition. Overall, 1/3 of the participants mentioned that their optimal volume of greenery would be more than 0.5% but less than 8%. This research shows that the implementation of 8% indoor greenery contributes to a happier and more relaxing office place where employees get the feeling of being less stressed and more productive.\u0000\u0000\u0000Research limitations/implications\u0000This research found that the largest volume of plants used (8%) has the most positive effect on the variables studied in this research. This study shows that participants’ heart rate, and therefore physical stress, became lower in the 8% condition. In this 8% condition, participants experienced less stress and perceived themselves to be more productive. Besides, 2/3 of the participants preferred being in the 8% condition, suggesting that after adding this volume of indoor greenery employees will be more satisfied with their workplace.\u0000\u0000\u0000Practical implications\u0000Where previous research discovered that indoor greenery has a positive effect on variables like (perceived) stress, (perceived) productivity and perceived workplace satisfaction, this research also provides support for the effect of different volumes of indoor greenery. Results obtained by the spatial coverage ratio approach can be easily applied to future research and practice.\u0000\u0000\u0000Social implications\u0000Indoor greenery can contribute to making the office a happier and more relaxing place where employees get the feeling of being less stressed and more productive which in the long term might contribute to the overall well-being of employees.\u0000\u0000\u0000Originality/value\u0000To the best of the authors’ knowledge, this is the first study focusing on the effect of different volumes of indoor greenery on these five variables.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-04-26","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48056361","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Bernadette Nooij, C. van Teunenbroek, Christine Teelken, M. Veenswijk
Purpose The purpose of this study is to apply spatial theory to a review of the literature on activity-based working in higher education. Globally, the office concept of activity-based working (ABW) is increasingly implemented in higher education, and scholars contributed to developing empirical explanations of the effects of implementing ABW in higher education. However, the focus on theory building is limited, decreasing the predictability and the understanding of implementing ABW. Design/methodology/approach The authors developed a theoretical framework by categorizing the empirical findings of earlier accounts by integrating them with Lefebvre’s spatial theory. They conducted a systematic literature review of 21 studies published between 2008 and 2022 that reported on the phenomenon of ABW among higher-education employees. Findings It remains to be seen whether the implementation of the ABW in higher education is successful in terms of pre-defined goals. The studies investigating academic workplace concepts have led to inconsistent findings that lack an underlying framework. As the ABW concept fails to adequately support academics’ work processes, it is recommended that managers and architects consider their subjective perspectives about the use of space and take the time to understand the users’ fundamental values. Originality/value The authors integrated the selected studies with Lefebvre’s spatial theory, and this model includes three perspectives that can explain workers' experiences with ABW. This theoretical framework can assist researchers in gaining a deeper understanding of ABW and support practitioners in implementing it in higher education.
{"title":"Intended versus implemented workspace: a systematic literature review of the implementation of activity-based working in higher education","authors":"Bernadette Nooij, C. van Teunenbroek, Christine Teelken, M. Veenswijk","doi":"10.1108/f-03-2022-0049","DOIUrl":"https://doi.org/10.1108/f-03-2022-0049","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study is to apply spatial theory to a review of the literature on activity-based working in higher education. Globally, the office concept of activity-based working (ABW) is increasingly implemented in higher education, and scholars contributed to developing empirical explanations of the effects of implementing ABW in higher education. However, the focus on theory building is limited, decreasing the predictability and the understanding of implementing ABW.\u0000\u0000\u0000Design/methodology/approach\u0000The authors developed a theoretical framework by categorizing the empirical findings of earlier accounts by integrating them with Lefebvre’s spatial theory. They conducted a systematic literature review of 21 studies published between 2008 and 2022 that reported on the phenomenon of ABW among higher-education employees.\u0000\u0000\u0000Findings\u0000It remains to be seen whether the implementation of the ABW in higher education is successful in terms of pre-defined goals. The studies investigating academic workplace concepts have led to inconsistent findings that lack an underlying framework. As the ABW concept fails to adequately support academics’ work processes, it is recommended that managers and architects consider their subjective perspectives about the use of space and take the time to understand the users’ fundamental values.\u0000\u0000\u0000Originality/value\u0000The authors integrated the selected studies with Lefebvre’s spatial theory, and this model includes three perspectives that can explain workers' experiences with ABW. This theoretical framework can assist researchers in gaining a deeper understanding of ABW and support practitioners in implementing it in higher education.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"41795697","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose The purpose of this study was to better understand the state of the healthcare facility management (FM) workforce and trends and how it compares to the nonhealthcare industries. Design/methodology/approach A survey was developed, based on relevant literature, regarding respondents’ gender, race, age, educational attainment and job tenure. The survey was sent electronically via Qualtrics® system in February 2021 to members of the International Facility Management Association membership; 3,557 individuals completed the survey by April 2021, for a 29% response rate. Only data from 1,407 US respondents working in facility operations were included in this study. Of the 1,407 respondents included in this study, 89 worked in the healthcare industry. The majority of respondents not working in healthcare industry (1,318) were employed in government, education or banking and investment. Findings The demographics of facility managers in the healthcare industry are similar to the demographics of facility managers in other industries: the majority of the FM workforce is male, middle-aged, white, college educated and employed in-house. While healthcare and nonhealthcare facility managers have similar responsibilities across job levels, compensation for entry-level FM roles in the healthcare industry is significantly lower than for entry-level FM roles in other industries. This low pay in healthcare FM, compared to other industries, may exacerbate ongoing challenges related to talent recruitment and retention and justify pay banding increases to improve attraction of top talent into healthcare FM. Both healthcare and nonhealthcare industries hire new college graduates for entry-level FM jobs, but the healthcare industry is more likely to hire individuals who majored in liberal arts compared to other industries more likely to hire individuals who majored in subjects related to the built environment such as FM and engineering. To compensate for low entry-level pay, healthcare organizations may be focusing recruitment efforts on liberal arts students who have little to no training in the built environment because they have lower pay expectations. Older healthcare facility professionals also have shorter job tenures with their current employers than do older facility professionals in other industries; this trend appears to be recent and not be related to pay or the COVID-19 pandemic. A surge of senior-level FM retirements may be creating advancement opportunities for older entry- and mid-level FM personnel in healthcare; if this situation is a factor, research should be conducted to understand its implications for recruiting and developing healthcare FM talent. Research limitations/implications Only data from US respondents who were working in healthcare facility operations at the time of the study were included in the data analysis. Originality/value Healthcare organizations can use the study’s findings to help address FM workforce challenges uniq
{"title":"US healthcare facility management workforce trends: a comparison with demographics, compensation and tenure of facility management professionals in nonhealthcare industries","authors":"S. Call","doi":"10.1108/f-08-2022-0115","DOIUrl":"https://doi.org/10.1108/f-08-2022-0115","url":null,"abstract":"\u0000Purpose\u0000The purpose of this study was to better understand the state of the healthcare facility management (FM) workforce and trends and how it compares to the nonhealthcare industries.\u0000\u0000\u0000Design/methodology/approach\u0000A survey was developed, based on relevant literature, regarding respondents’ gender, race, age, educational attainment and job tenure. The survey was sent electronically via Qualtrics® system in February 2021 to members of the International Facility Management Association membership; 3,557 individuals completed the survey by April 2021, for a 29% response rate. Only data from 1,407 US respondents working in facility operations were included in this study. Of the 1,407 respondents included in this study, 89 worked in the healthcare industry. The majority of respondents not working in healthcare industry (1,318) were employed in government, education or banking and investment.\u0000\u0000\u0000Findings\u0000The demographics of facility managers in the healthcare industry are similar to the demographics of facility managers in other industries: the majority of the FM workforce is male, middle-aged, white, college educated and employed in-house. While healthcare and nonhealthcare facility managers have similar responsibilities across job levels, compensation for entry-level FM roles in the healthcare industry is significantly lower than for entry-level FM roles in other industries. This low pay in healthcare FM, compared to other industries, may exacerbate ongoing challenges related to talent recruitment and retention and justify pay banding increases to improve attraction of top talent into healthcare FM. Both healthcare and nonhealthcare industries hire new college graduates for entry-level FM jobs, but the healthcare industry is more likely to hire individuals who majored in liberal arts compared to other industries more likely to hire individuals who majored in subjects related to the built environment such as FM and engineering. To compensate for low entry-level pay, healthcare organizations may be focusing recruitment efforts on liberal arts students who have little to no training in the built environment because they have lower pay expectations. Older healthcare facility professionals also have shorter job tenures with their current employers than do older facility professionals in other industries; this trend appears to be recent and not be related to pay or the COVID-19 pandemic. A surge of senior-level FM retirements may be creating advancement opportunities for older entry- and mid-level FM personnel in healthcare; if this situation is a factor, research should be conducted to understand its implications for recruiting and developing healthcare FM talent.\u0000\u0000\u0000Research limitations/implications\u0000Only data from US respondents who were working in healthcare facility operations at the time of the study were included in the data analysis.\u0000\u0000\u0000Originality/value\u0000Healthcare organizations can use the study’s findings to help address FM workforce challenges uniq","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-04-18","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"44323751","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. J. Klungseth, S. B. Nielsen, Moacyr Eduardo Alves da Graça, S. Lavy
{"title":"Guest editorial: Role of research for standards within the built environment","authors":"N. J. Klungseth, S. B. Nielsen, Moacyr Eduardo Alves da Graça, S. Lavy","doi":"10.1108/f-04-2023-160","DOIUrl":"https://doi.org/10.1108/f-04-2023-160","url":null,"abstract":"","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-04-11","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48106788","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
N. J. Klungseth, S. B. Nielsen, Moacyr Eduardo Alves da Graça, S. Lavy
Purpose Researchers and standardisation bodies are key to accelerating societal transition and contributing to society’s demands for sustainability, resilience and digitalisation. Standards are the agreed-upon best practices published by national or international bodies and are key enablers of transformation. Scholars have not yet identified a relationship between standards and facilities management (FM) research. The purpose of this paper is to investigate the role of formal standards in FM research. Design/methodology/approach A literature review was conducted to identify journal articles addressing standards and FM. A total of 198 journal articles published from 2010 to 2021 were identified. After screening these articles, 27 journal articles were considered the most relevant for data analysis. Findings The findings show that the role of standards in research can be analysed thematically, categorically, textually, methodologically and directionally. Standards are relevant to research by defining terms, creating backgrounds, guiding research, supporting the development of new standards and encouraging more collaboration between research and standardisation. Some studies have shown how standards influence research, but only a few have explored how research influences standards. Research limitations/implications This research provides examples that inspire stronger collaboration between people and processes in research and standardisation. Originality/value The articles collected and analysed in this study comprise original research. A limited preliminary study of ten core articles was presented at the International Council for Research and Innovation in Building and Construction World Congress 2022. This presentation of this work provides an expanded framework for analysing the roles of standards in research. This framework includes (1) categorical analysis of research and standardisation streams; (2) thematic analysis of the topic of interest; (3) textual analysis of the use of the term “standard”; (4) methodological analysis of the influence of standards on the research method; and (5) directional analysis of the intended audience.
{"title":"Research and evidence-based standards paving the way for a digital and sustainable transformation of the built environment","authors":"N. J. Klungseth, S. B. Nielsen, Moacyr Eduardo Alves da Graça, S. Lavy","doi":"10.1108/f-06-2022-0088","DOIUrl":"https://doi.org/10.1108/f-06-2022-0088","url":null,"abstract":"\u0000Purpose\u0000Researchers and standardisation bodies are key to accelerating societal transition and contributing to society’s demands for sustainability, resilience and digitalisation. Standards are the agreed-upon best practices published by national or international bodies and are key enablers of transformation. Scholars have not yet identified a relationship between standards and facilities management (FM) research. The purpose of this paper is to investigate the role of formal standards in FM research.\u0000\u0000\u0000Design/methodology/approach\u0000A literature review was conducted to identify journal articles addressing standards and FM. A total of 198 journal articles published from 2010 to 2021 were identified. After screening these articles, 27 journal articles were considered the most relevant for data analysis.\u0000\u0000\u0000Findings\u0000The findings show that the role of standards in research can be analysed thematically, categorically, textually, methodologically and directionally. Standards are relevant to research by defining terms, creating backgrounds, guiding research, supporting the development of new standards and encouraging more collaboration between research and standardisation. Some studies have shown how standards influence research, but only a few have explored how research influences standards.\u0000\u0000\u0000Research limitations/implications\u0000This research provides examples that inspire stronger collaboration between people and processes in research and standardisation.\u0000\u0000\u0000Originality/value\u0000The articles collected and analysed in this study comprise original research. A limited preliminary study of ten core articles was presented at the International Council for Research and Innovation in Building and Construction World Congress 2022. This presentation of this work provides an expanded framework for analysing the roles of standards in research. This framework includes (1) categorical analysis of research and standardisation streams; (2) thematic analysis of the topic of interest; (3) textual analysis of the use of the term “standard”; (4) methodological analysis of the influence of standards on the research method; and (5) directional analysis of the intended audience.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-03-24","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"48237527","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
Purpose Facility management (FM) is picking up steam in Turkey. However, delays in creating standards and adopting FM as a profession by corporate and public institutions led to an unusual predicament, unlike in Europe and the USA. The purpose of this study is to take an inductive and constructivist approach to explore the extent of maturity in the FM industry within Turkey. Design/methodology/approach Qualitative understanding of the complexity of the Turkish FM sector drives the design used in the study. All data has been collected through an in-depth interview and semi-structured questionnaire with FM stakeholders. Findings The findings revealed the perceptions of stakeholders working in various businesses and research institutions in Turkey, including FM organizations, supply markets and educational institutions, regarding the key challenges and opportunities in the business environment. Practical implications The trend on Turkish FM revealed a slow growth in FM professionalization, which needs the authority’s attention as the professionalization reduces the unemployment rate, reduces cost and enhances the life cycle of the physical property. Originality/value This is the first study, to the best of the authors’ knowledge, on Turkish FM that provides comprehensive studies on Turkish FM professionalization trends to draw the attention of policymakers to the need to enact policies that would improve FM professionalism.
{"title":"Development trends and current status of facility management and professionalization of facility services in Turkey","authors":"E. Keskin, H. Tanrıvermiş, A. Temeljotov Salaj","doi":"10.1108/f-03-2022-0050","DOIUrl":"https://doi.org/10.1108/f-03-2022-0050","url":null,"abstract":"\u0000Purpose\u0000Facility management (FM) is picking up steam in Turkey. However, delays in creating standards and adopting FM as a profession by corporate and public institutions led to an unusual predicament, unlike in Europe and the USA. The purpose of this study is to take an inductive and constructivist approach to explore the extent of maturity in the FM industry within Turkey.\u0000\u0000\u0000Design/methodology/approach\u0000Qualitative understanding of the complexity of the Turkish FM sector drives the design used in the study. All data has been collected through an in-depth interview and semi-structured questionnaire with FM stakeholders.\u0000\u0000\u0000Findings\u0000The findings revealed the perceptions of stakeholders working in various businesses and research institutions in Turkey, including FM organizations, supply markets and educational institutions, regarding the key challenges and opportunities in the business environment.\u0000\u0000\u0000Practical implications\u0000The trend on Turkish FM revealed a slow growth in FM professionalization, which needs the authority’s attention as the professionalization reduces the unemployment rate, reduces cost and enhances the life cycle of the physical property.\u0000\u0000\u0000Originality/value\u0000This is the first study, to the best of the authors’ knowledge, on Turkish FM that provides comprehensive studies on Turkish FM professionalization trends to draw the attention of policymakers to the need to enact policies that would improve FM professionalism.\u0000","PeriodicalId":47595,"journal":{"name":"Facilities","volume":" ","pages":""},"PeriodicalIF":2.3,"publicationDate":"2023-03-21","publicationTypes":"Journal Article","fieldsOfStudy":null,"isOpenAccess":false,"openAccessPdf":"","citationCount":null,"resultStr":null,"platform":"Semanticscholar","paperid":"43174207","PeriodicalName":null,"FirstCategoryId":null,"ListUrlMain":null,"RegionNum":0,"RegionCategory":"","ArticlePicture":[],"TitleCN":null,"AbstractTextCN":null,"PMCID":"","EPubDate":null,"PubModel":null,"JCR":null,"JCRName":null,"Score":null,"Total":0}
京公网安备 11010802042870号
京ICP备2023020795号-1
扫码关注我们
求助内容：
应助结果提醒方式：