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CSR initiatives and stakeholder engagement amidst COVID-19 pandemic: insights using content analysis and literature review 2019冠状病毒病大流行期间的企业社会责任举措和利益相关者参与:使用内容分析和文献综述的见解
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-26 DOI: 10.1108/srj-09-2022-0376
Iram Hasan, Shveta Singh, Smita Kashiramka
PurposeThe coronavirus disease (COVID-19) has impacted all economies, businesses and societies. The purpose of this paper is to analyze and present a case for corporate social responsibility (CSR) in terms of its relevance amidst the turmoil caused by the pandemic.Design/methodology/approachThe authors use a directed content analysis approach to retrieve relevant information from news articles using Thomson Reuters’ Eikon® and Bloomberg® databases. Based on stakeholder theory, the authors evaluate some of the CSR initiatives undertaken by organizations around the world. The authors then undertake a systematic literature review using the preferred reporting items for systematic reviews and meta-analyses standard to provide possible implications for organizations.FindingsThe findings suggest that in response to the pandemic, corporations from both developed and developing countries have been pursuing CSR measures for stakeholder engagement. The systematic literature review signals positive outcomes that companies might expect at the organizational level. The paper concludes by suggesting research propositions that indicate effective CSR at a time of crisis like COVID-19 encourages stakeholder partnerships and helps to gain a competitive advantage.Originality/valueThe authors present an overview of the CSR responses taken by firms globally in response to the pandemic by way of stakeholder engagement. The authors analyze the stakeholders targeted through such initiatives and report possible implications based on the extant literature. The findings of the study can be used to understand the various transitions that happen in an unprecedented situation like COVID-19 at all levels of business and society.
新型冠状病毒病(COVID-19)已经影响到所有经济、企业和社会。本文的目的是分析和提出企业社会责任(CSR)在大流行造成的动荡中的相关性案例。设计/方法/方法作者使用直接的内容分析方法,从使用汤森路透的Eikon®和彭博®数据库的新闻文章检索相关信息。基于利益相关者理论,作者评估了世界各地组织所采取的一些企业社会责任举措。然后,作者使用首选的报告项目进行系统文献综述,以进行系统综述和荟萃分析标准,为组织提供可能的启示。研究结果表明,为了应对大流行,发达国家和发展中国家的企业一直在追求利益相关者参与的企业社会责任措施。系统的文献回顾表明了公司在组织层面可能期望的积极结果。本文最后提出的研究主张表明,在COVID-19等危机时期,有效的企业社会责任鼓励利益相关者建立伙伴关系,并有助于获得竞争优势。原创性/价值作者通过利益相关者参与的方式,概述了全球企业为应对疫情而采取的企业社会责任应对措施。作者分析了利益相关者的目标,通过这样的举措,并根据现有的文献报告可能的影响。这项研究的结果可以用来理解在COVID-19这样前所未有的情况下,商业和社会各个层面发生的各种转变。
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引用次数: 1
Research on the social responsibility performance and its contributing factors to multinational corporations in China 跨国公司在华社会责任绩效及其影响因素研究
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-24 DOI: 10.1108/srj-10-2022-0437
Huating Zhou, Yuwei Hou, Hong Wang
PurposeThe purpose of this paper is to explore the social responsibility performance’s current situation, influencing factors and mechanisms of multinational companies (MNCs) in China. The paper is based on the MNC’s social responsibility performance factors to find some relevant reasons for unsatisfied performance and on the multiple perspectives such as institutional distance and stakeholders, to provide feasible solutions for MNCs to assume civic responsibility and the high-quality development of the host country.Design/methodology/approachThe study uses general literature review and empirical analysis to analyze the way and degree of various factors which are affecting the social responsibility of MNC in China, and supplements the deficiencies of previous studies.FindingsThe paper reveals the influencing factors and mechanisms of MNCs’ social responsibility in China through the regression results. In addition, based on Research Report on Corporate Social Responsibility of China (Huang et al., 2013/2019), the paper also summarizes the performance and dynamic changes of MNCs social responsibility in the Chinese market in the past decade.Originality/valueThe paper enriches research on the social responsibility of MNCs in the background of non-western countries, dynamically describes the performance of MNCs’ responsibilities in a 10-year span and solves the problem of inconsistent research conclusions caused by too long time span. The paper also creates the “local enterprise responsibility level” to quantify the development of the host country’s responsibility, and identifies the “responsibility demonstration effect” of state-owned enterprises and private enterprises.
目的探讨在华跨国公司社会责任绩效的现状、影响因素及机制。本文从跨国公司社会责任绩效因素出发,寻找绩效不满意的相关原因,并从制度距离、利益相关者等多个角度出发,为跨国公司承担公民责任和所在国的高质量发展提供可行的解决方案。设计/方法/途径本研究采用文献综述和实证分析相结合的方法,分析影响在华跨国公司社会责任的各种因素的方式和程度,补充前人研究的不足。结果通过回归结果揭示了跨国公司在华社会责任的影响因素和机制。此外,本文还以《中国企业社会责任研究报告》(Huang et al., 2013/2019)为基础,总结了近十年来跨国公司在中国市场的社会责任表现和动态变化。本文丰富了非西方国家背景下的跨国公司社会责任研究,动态描述了跨国公司在10年跨度内的责任表现,解决了时间跨度太大导致研究结论不一致的问题。本文还创建了“地方企业责任水平”来量化东道国责任的发展,并识别了国有企业和民营企业的“责任示范效应”。
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引用次数: 0
Innovation capabilities, innovation strategies and export performance: the moderating impact of corporate social responsibility 创新能力、创新战略与出口绩效:企业社会责任的调节作用
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-14 DOI: 10.1108/srj-11-2022-0498
A. Kazemi, Seyedeh Fatemeh Ghasempour Ganji, Abdullah Na'ami
PurposeThis paper aims to investigate the link between internal capabilities, innovation strategies and export performance (EP), considering the corporate social responsibility (CSR) principle as a moderator.Design/methodology/approachThe statistical population of the current study is the food and agricultural products exporting small- and medium-sized enterprises (SME) which participated in the 27th International Agrofood Exhibition (2021) in Tehran, Iran. A sample of 296 managers was selected, using systematic random sampling, to answer the questionnaire. To analyze the data, we used structural equation modeling (SEM) and Hayes PROCESS in SPSS.FindingsResults show that just manufacturing capabilities affect both exploratory and exploitative innovation, in contrast to marketing capabilities that does not have any significant impact on these two innovation strategies. Moreover, the impact of both explorative and exploratory innovation on EP is supported in the context of food and agricultural SMEs. However, CSR positively moderates the impact of exploratory innovation on EP, showing it has a negative effect on the impact of exploitative innovation on EP.Originality/valueBy addressing the research gap on the link between internal capabilities, innovation strategies, EP and CSR among SMEs, the current research provides valuable body of research that later studies in the literature can leverage or build upon.
目的探讨企业内部能力、创新战略与出口绩效之间的关系,并考虑企业社会责任原则的调节作用。当前研究的统计对象是参加在伊朗德黑兰举行的第27届国际农业食品展览会(2021年)的食品和农产品出口中小企业(SME)。采用系统随机抽样的方法,选取296名管理人员进行问卷调查。为了分析数据,我们使用了结构方程模型(SEM)和SPSS中的Hayes PROCESS。研究结果表明,制造能力对探索性创新和剥削性创新都有影响,而营销能力对这两种创新策略没有显著影响。此外,在粮食和农业中小企业的背景下,探索性创新和探索性创新对环境绩效的影响都得到了支持。企业社会责任正向调节探索性创新对企业环境绩效的影响,表明企业社会责任对剥削性创新对企业环境绩效的影响具有负向作用。原创性/价值通过解决中小企业内部能力、创新战略、环境效益和企业社会责任之间联系的研究空白,目前的研究提供了有价值的研究主体,可供后续文献研究利用或建立。
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引用次数: 1
External stakeholders in the governance of slums in Ghana 加纳贫民窟治理中的外部利益相关者
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-11 DOI: 10.1108/srj-06-2022-0253
Anthony Nkrumah Agyabeng, J. Bawole, Albert Ahenkan, J. Mensah, Alexander Preko
PurposeIn the space of slums are many stakeholders; the extent to which their assistance contributes to slum administration is sparsely studied. The study aims to examine how external stakeholders contribute to slum administration within the Ghanaian context.Design/methodology/approachUsing the stakeholder theory, the study used an exploratory qualitative design based on face-to-face, in-depth interviews among 21 respondents. Participants were purposively selected from stakeholder organisations and slum residents based on the stake in slums governance in Ghana.FindingsThe results indicate that stakeholders have contributed towards slums livelihoods in the general areas of housing, trading, skill development and capacity building. It shows that stakeholders’ contributions tend to enhance slums’ living conditions and affect local assemblies positively. The study finds that slum dwellers categorise stakeholders’ contributions as short-term relief and long-term solutions. Additionally, it emerged that in the areas of policy design, implementation and policy feedback, external stakeholders have supported the government in that regard.Research limitations/implicationsThe conclusion drawn from the study is limited to the four communities and the stakeholder organisations. However, communities with similar characteristics globally might benefit from the findings.Practical implicationsThe study uncovers a context-specific role and assistance of external stakeholders in the domain of slums. This provides a guide to the government regarding key areas of stakeholder collaboration towards slum governance in the Ghanaian context. Theoretically, this study has contributed to new knowledge about stakeholders’ contribution to the overall governance of slums.Originality/valueThe study expands the frontiers of knowledge in the field of slum administration by focusing on external stakeholders. This study departs from previous studies, which have examined, in broader perspectives, stakeholders’ roles within the space of slums.
在贫民窟的空间里有许多利益相关者;他们的援助在多大程度上促进了贫民窟的管理,这方面的研究很少。本研究旨在考察外部利益相关者如何在加纳的背景下为贫民窟管理做出贡献。设计/方法/方法本研究采用利益相关者理论,对21名受访者进行了面对面的深度访谈,采用了探索性质的设计。根据加纳贫民窟治理的利害关系,有目的地从利益相关者组织和贫民窟居民中选择参与者。研究结果表明,利益相关者在住房、贸易、技能发展和能力建设等一般领域为贫民窟生计做出了贡献。研究表明,利益相关者的贡献往往会改善贫民窟的生活条件,并对地方议会产生积极影响。研究发现,贫民窟居民将利益相关者的贡献分为短期救济和长期解决方案。此外,在政策设计、实施和政策反馈方面,外部利益相关者在这方面支持政府。研究的局限性/意义研究得出的结论仅限于四个社区和利益相关者组织。然而,全球具有相似特征的社区可能会从这些发现中受益。实际意义本研究揭示了外部利益相关者在贫民窟领域的具体作用和援助。这为政府提供了关于加纳贫民窟治理中利益相关者合作的关键领域的指南。从理论上讲,这项研究为有关利益相关者对贫民窟整体治理的贡献提供了新的认识。独创性/价值本研究通过关注外部利益相关者扩展了贫民窟管理领域的知识前沿。这项研究不同于以往的研究,这些研究从更广泛的角度审视了利益相关者在贫民窟空间中的作用。
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引用次数: 1
The effectiveness of social norms in promoting green consumption 社会规范促进绿色消费的有效性
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-11 DOI: 10.1108/srj-10-2022-0466
Van Hanh Thi Do, L. Do
PurposeGiven the seriousness of environmental issues, academic research has proposed social norms as an effective policy tool to encourage a wide range of pro-environmental behaviors, including green consumption. However, tangible evidence of the effectiveness of the social norm approach for green consumption behaviors is unreconciled, raising controversy about such a strategy. Considering that social norm interventions are only effective when targeted at the right consumers, this study aims to focus on exploring the role of individual difference factors, namely, social power value-, social face value- and independence orientations, in clarifying the effects of social norms on green consumption behaviors.Design/methodology/approachThe study uses hierarchical ordinary least squares regression to test the hypotheses with survey data from 269 consumers in Southeast Asia.FindingsThe study reveals that perceived social norms positively predict green consumption behaviors, providing additional evidence for the effectiveness of the social norms. It also finds that the perceived social norms have a stronger impact on the green consumption behaviors of consumers who value social power and social face. However, the effect becomes weaker for consumers with a strong tendency toward independence.Originality/valueThis study highlights the importance of individual difference factors in explaining the effectiveness of social norms. The current findings also offer insightful implications for designing more effective social influence approaches for constructing green consumption culture.
目的鉴于环境问题的严重性,学术研究提出社会规范是鼓励包括绿色消费在内的广泛环保行为的有效政策工具。然而,关于绿色消费行为的社会规范方法有效性的具体证据尚未得到证实,这引发了对这一策略的争议。考虑到社会规范干预只有在针对正确的消费者时才有效,本研究旨在探讨个体差异因素,即社会权力价值取向、社会面子价值取向和独立取向,在阐明社会规范对绿色消费行为的影响方面的作用。设计/方法/方法该研究使用分层普通最小二乘回归,用来自东南亚269名消费者的调查数据来检验这些假设。结果表明,感知的社会规范对绿色消费行为具有正向预测作用,为社会规范的有效性提供了额外的证据。研究还发现,感知的社会规范对重视社会权力和社会面子的消费者的绿色消费行为有更强的影响。然而,对于具有强烈独立倾向的消费者来说,这种影响变得较弱。原创性/价值本研究强调了个体差异因素在解释社会规范有效性方面的重要性。目前的研究结果也为设计更有效的社会影响方法来构建绿色消费文化提供了深刻的启示。
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引用次数: 2
How local tournament incentives influence ESG disclosure: CEO’s genuinely altruistic or self-serving? 当地锦标赛激励措施如何影响ESG披露:首席执行官真正的无私还是自私?
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-10 DOI: 10.1108/srj-03-2023-0180
Yilu Zhu, Ruopiao Zhang
PurposeThis study aims to examine the effects of local tournament incentives on environmental, social and governance (ESG) disclosure and the quality of such disclosures among Chinese A-share listed companies. Furthermore, it seeks to investigate the moderating roles of CEO duality, institutional investors’ shareholding and product market competition in this relationship.Design/methodology/approachThis study uses a quantitative approach, and data from A-share listed companies in China spanning from 2012 to 2021. To test the proposed hypotheses, the authors conduct hierarchical regression analysis along with a series of robustness tests to ensure the validity of our findings.FindingsThe findings of this study indicate that local tournament incentives have a positive impact on companies’ propensity to disclose ESG information, yet they negatively influence the quality of these disclosures. Additionally, the presence of CEO duality and product market competition attenuate this relationship, whereas the shareholding of institutional investors serves to strengthen it.Practical implicationsThis study’s findings can aid policymakers and regulators in China and other emerging economies in policies that promote high-quality ESG information disclosure, taking into account local tournament incentives. Furthermore, the study underscores the importance of maintaining robust corporate governance structures within firms to ensure that CEOs’ self-serving motivations do not undermine ESG disclosure.Originality/valueThis study adds to the ongoing discourse on the significance of ESG disclosure in emerging economies by analyzing the influence of executive promotion incentives on ESG disclosure from an external labor market standpoint. By exploring the potential self-serving motivations of CEOs in promoting ESG values and practices within organizations, this paper addresses a gap in the existing literature.
目的本研究旨在检验地方锦标赛激励对中国A股上市公司环境、社会和治理(ESG)披露的影响以及此类披露的质量。此外,还试图研究CEO二元性、机构投资者持股和产品市场竞争在这一关系中的调节作用。设计/方法论/方法本研究采用了定量方法,并使用了2012年至2021年中国a股上市公司的数据。为了检验所提出的假设,作者进行了分层回归分析和一系列稳健性测试,以确保我们的研究结果的有效性。研究结果本研究的结果表明,地方锦标赛激励措施对公司披露ESG信息的倾向有积极影响,但对这些披露的质量有负面影响。此外,CEO二元性和产品市场竞争的存在削弱了这种关系,而机构投资者的持股则有助于加强这种关系。实际意义本研究的发现可以帮助中国和其他新兴经济体的政策制定者和监管机构制定促进高质量ESG信息披露的政策,考虑到当地锦标赛的激励措施。此外,该研究强调了在公司内部保持稳健的公司治理结构的重要性,以确保首席执行官的自私动机不会破坏ESG披露。原创性/价值本研究通过从外部劳动力市场的角度分析高管晋升激励对ESG披露的影响,为新兴经济体ESG披露意义的持续讨论增添了内容。通过探索首席执行官在组织内推广ESG价值观和实践的潜在自私动机,本文解决了现有文献中的一个空白。
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引用次数: 0
Managerial values and corporate social responsibility practices: multilevel and multistakeholder analysis 管理价值观与企业社会责任实践:多层次、多利益相关者分析
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-07 DOI: 10.1108/srj-01-2023-0012
Habtie Alemnew Belay, F. Hailu, Gedif Tessema Sinshaw
PurposeThis study aims to posit that managerial value would be one of the responsible factors for the difference in corporate social responsibility practice among businesses. It then empirically tested the effect of managerial value, with the moderation of organizational culture, on corporate social responsibility practice.Design/methodology/approachThe authors have devised a “moderated micro-macro model” type of multilevel model, wherein managerial value took the micro (individual level) predictor variable role, stakeholder-based corporate social responsibility practice the macro (organizational level) outcome variable role and organizational culture the macro level moderating variable role. Because they need the attention of inquiry, large manufacturing firms in the Amhara region of Ethiopia, with a sample size of 53, constituted the organizational level units. The recent performance of the firms against corporate social responsibility practice and organizational culture have been judged by 473 randomly chosen employees. Managerial value has been rated by randomly picked managers, numbered 253. Analytically, Croon and van Veldhoven’s multilevel analytical package and Mplus software suited the designed model.FindingsThe study has revealed that managerial value, indeed, is a potential positive driver of CSR practice, the two managerial value dimensions demonstrated differential effects on corporate social responsibility practice and only one of the organizational culture dimensions, hierarchical culture, played a moderation role in managerial value – corporate social responsibility practice link.Originality/valueThe model and this empirical test have not been previously verified.
目的本研究旨在假设管理价值将是企业社会责任实践差异的责任因素之一。然后实证检验了管理价值在组织文化调节下对企业社会责任实践的影响。设计/方法论/方法作者设计了一种“调节的微观-宏观模型”类型的多层次模型,其中管理价值扮演微观(个人层面)预测变量角色,基于利益相关者的企业社会责任实践扮演宏观(组织层面)结果变量角色,组织文化扮演宏观层面的调节变量角色。由于需要调查的关注,埃塞俄比亚阿姆哈拉地区的大型制造公司以53个样本组成了组织级单位。473名随机选择的员工对这些公司最近在企业社会责任实践和组织文化方面的表现进行了评判。管理价值是由随机挑选的253名管理人员评定的。在分析方面,Croon和van Veldhoven的多级分析包和Mplus软件适合设计的模型。研究发现,管理价值确实是企业社会责任实践的潜在积极驱动力,两个管理价值维度对企业社会责任的实践表现出不同的影响,只有一个组织文化维度,即等级文化,在管理价值-企业社会责任实践环节中发挥了调节作用。独创性/价值该模型和该实证检验之前尚未得到验证。
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引用次数: 0
Intrinsic drivers of the reputation for CSR: a cognitive analysis of consumer expectations 企业社会责任声誉的内在驱动因素:消费者期望的认知分析
IF 3.2 Q1 Social Sciences Pub Date : 2023-07-04 DOI: 10.1108/srj-10-2022-0451
Abosede Ijabadeniyi, J. Govender
PurposeThe appraisal of corporate reputation based on third-party corporate social responsibility (CSR) indices appears to have been institutionalized. The endorsement of such an approach by sustainability custodians and influencers undermines the uptake of the morality and legitimacy of CSR. This study takes a social realist perspective, which suggests that social phenomena such as CSR and corporate reputation are shaped by social structures and power relations. This study aims to contribute to a deeper understanding of the complex relationship between CSR and corporate reputation and understand ways in which the constructs are influenced by cognitive factors.Design/methodology/approachThis study surveyed 411 respondents across five shopping malls and analyzed the data using path analysis of the structural equation modeling (SEM) technique. The mall-intercept survey sought to critically assess expectations of CSR vis-à-vis evaluation of corporate reputation. Based on a case study of three Johannesburg Stock Exchange listed companies, CSR expectations were measured along the philanthropic, economic, ethical and legal dimensions, while evaluation of corporate reputation was based on product quality, financial performance and social responsibility. SEM path analysis was used to extrapolate the predictive outcomes of CSR on corporate reputation.FindingsReputation for product quality and social responsibility is underpinned by the fulfillment of ethical CSR expectations, while philanthropic gestures enhance the evaluation of financial performance. Legal CSR significantly influences the reputation for social responsibility and product quality. Fulfillment of economic CSR expectations influences the reputation for product quality. However, no relationship was established between economic performance and social responsibility. Involvement in economic, philanthropic and particularly, legal CSR, are not indicative of the reputation for financial performance. Conversely, companies’ involvement in economic CSR does not suggest a higher propensity for social responsibility.Research limitations/implicationsThe predictive outcomes of CSR expectations on corporate reputation can reveal situated understanding of actual perceptions of corporate behavior.Practical implicationsEthical business conduct is synonymously associated with social responsibility while espoused corporate philanthropy signals strong financial performance. The awareness of consumers’ cognitive evaluation of corporate reputation can offer a pathway to corporate communication professionals, policy makers and agencies to rethink and reposition CSR efforts.Social implicationsInsensitivity to taken-for-granted cultural prescriptions and reliance on market-based reputational rankings undermine mutually beneficial stakeholder relationships and the social license to operate.Originality/valueThis study brings to the fore, cognitively dominated indicators of consumers’ percept
目的基于第三方企业社会责任(CSR)指标的企业声誉评估似乎已经制度化。可持续发展管理者和影响者对这种方法的认可破坏了对企业社会责任道德和合法性的理解。本研究从社会现实主义的角度出发,认为企业社会责任和企业声誉等社会现象是由社会结构和权力关系决定的。本研究旨在有助于更深入地理解企业社会责任与企业声誉之间的复杂关系,并了解认知因素对这些结构的影响。设计/方法/方法本研究调查了五家购物中心的411名受访者,并使用结构方程建模(SEM)技术的路径分析对数据进行了分析。商场拦截调查试图从企业声誉评估的角度来批判性地评估对企业社会责任的期望。基于对约翰内斯堡证券交易所三家上市公司的案例研究,企业社会责任期望是从慈善、经济、道德和法律层面衡量的,而对企业声誉的评估是基于产品质量、财务业绩和社会责任。SEM路径分析用于推断企业社会责任对企业声誉的预测结果。Findings产品质量和社会责任的声誉是由道德CSR期望的实现所支撑的,而慈善姿态则可以增强对财务业绩的评估。合法的企业社会责任对社会责任和产品质量的声誉产生重大影响。经济CSR期望的实现会影响产品质量的声誉。然而,经济表现和社会责任之间没有建立任何关系。参与经济、慈善,尤其是法律企业社会责任,并不代表财务业绩的声誉。相反,企业参与经济社会责任并不意味着企业有更高的社会责任倾向。研究局限性/含义企业社会责任期望对企业声誉的预测结果可以揭示对企业行为实际感知的情境理解。实际含义道德商业行为与社会责任同义,而支持企业慈善事业则标志着强劲的财务业绩。消费者对企业声誉的认知评估意识可以为企业沟通专业人员、政策制定者和机构重新思考和定位企业社会责任努力提供一条途径。社会影响对理所当然的文化处方不敏感,对基于市场的声誉排名的依赖,会破坏互利的利益相关者关系和运营的社会许可。独创性/价值这项研究突出了消费者对企业社会责任声誉的认知主导指标,以促进对社会责任的细致入微和去除光环的方法。作者首次展示了公司对企业慈善捐赠的倾斜关注如何矛盾地标志着资本主义的社会责任观念和不道德的商业行为。这项研究为企业社会责任和企业声誉的评估提供了一个去除光环的方向。
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引用次数: 0
Integrating ESG disclosure into the relationship between CSR and green organizational culture toward green Innovation 将ESG信息披露整合到企业社会责任与绿色组织文化走向绿色创新的关系中
IF 3.2 Q1 Social Sciences Pub Date : 2023-06-29 DOI: 10.1108/srj-03-2023-0125
Bilal Mukhtar, Muhammad Kashif Shad, L. Woon, M. Haider, Ahmad Waqas
PurposeThis study aims to propose a conceptual framework to examine the impact of corporate social responsibility (CSR) and green organizational culture (GOC) on green innovation with the moderating role of environmental, social and governance (ESG) disclosure in the Malaysian manufacturing industry.Design/methodology/approachThe study is based on primary data to be collected from 204 manufacturing enterprises of consumers, products and services sector through a questionnaire that incorporates the five-point Likert scale. The exploratory factor analysis is proposed to be performed using SPSS 24.0 and confirmatory factor analysis is suggested to be conducted using AMOS.21 software to explore the factors and reliability of the items and to confirm the factorial structure of pertinent variables, respectively. Furthermore, partial least square structural equation modeling is proposed to investigate relationships between constructs and latent variables.FindingsThe proposed framework suggests that the comprehensive adoption of CSR and GOC with the moderating role of ESG disclosure has a significant and positive impact on green innovation.Practical implicationsThis study provides insights into formulating strategies for enhancing green innovation and serves as a valuable resource for stakeholders for sustainable development in manufacturing enterprises.Originality/valueTo the best of the authors’ knowledge, regarding originality, this is the first attempt at conceptualizing the integrated framework of CSR, GOC, green innovation and ESG disclosure for collective examination that is likely to extend the existing literature. Furthermore, this study extends stakeholders and resource-based view theory by proving their utility in the perspective of CSR, GOC, green innovation and ESG disclosure to achieve environmental sustainability.
本研究旨在提出一个概念框架,以检验马来西亚制造业企业社会责任(CSR)和绿色组织文化(GOC)对绿色创新的影响,以及环境、社会和治理(ESG)披露的调节作用。设计/方法/方法本研究基于从204家消费者、产品和服务部门的制造企业收集的原始数据,通过一份包含五点李克特量表的问卷调查。探索性因子分析建议采用SPSS 24.0软件进行,验证性因子分析建议采用AMOS.21软件进行,分别探讨项目的影响因素和信度,确定相关变量的因子结构。此外,还提出了偏最小二乘结构方程模型来研究构式与潜在变量之间的关系。研究结果表明,企业社会责任和政府责任的全面采用以及ESG披露的调节作用对绿色创新具有显著的正向影响。实践意义本研究为制定绿色创新策略提供了深刻的见解,并为制造企业的可持续发展提供了宝贵的资源。原创性/价值就作者所知,关于原创性,这是第一次尝试将CSR、GOC、绿色创新和ESG披露的整合框架概念化,以进行集体考察,这可能会扩展现有文献。此外,本研究扩展了利益相关者和资源基础观理论,证明了它们在CSR、GOC、绿色创新和ESG披露方面对实现环境可持续性的效用。
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引用次数: 3
Environmental corporate social responsibility initiatives and the attitude-intention-behavior gap in green consumption 环保企业社会责任倡议与绿色消费中的态度-意图-行为差距
IF 3.2 Q1 Social Sciences Pub Date : 2023-06-28 DOI: 10.1108/srj-11-2022-0487
Cong Doanh Duong
PurposeThe purpose of this study is to use the theory of planned behavior and a moderated mediation model to bridge the gap between attitude, intention and behavior in the context of green consumption. The study will focus on how environmental corporate social responsibility initiatives play a positive moderating role in the mediation effect of green purchase intention on the relationship between attitude toward green products and environmentally friendly purchasing behavior.Design/methodology/approachA representative sample of 583 consumers was gathered from five major cities in Vietnam using a mall-intercept survey method. The moderated mediation model and the formulated hypotheses were tested using the PROCESS macro.FindingsThe results of our study reveal that green purchase intention is not only positively and directly associated with environmentally friendly purchase behavior but also significantly mediated the green purchase attitude–behavior link. Environmental corporate social responsibility initiatives were found to positively moderate the direct effect of attitude toward green products on green purchase intention. More importantly, our study also yielded that the mediation effect of green purchase intention on the relationship between attitude toward green products and environmentally friendly purchase behavior is positively moderated by environmental corporate social responsibility initiatives. As such, the indirect impact of environmentally friendly purchase attitude on green purchase behavior through green purchase intention was stronger when the level of environmental corporate social responsibility initiatives was higher.Practical implicationsThe results of this study have practical implications and offer valuable recommendations for marketing practitioners, administrators and policymakers. These recommendations can help promote corporate social responsibility practices among firms, encourage environmentally friendly consumption among consumers and contribute to the overall sustainable development of the country.Originality/valueThis study has made significant contributions to the existing literature on pro-environmental behavior by addressing the gap between attitude, intention and behavior in sustainable consumption. Furthermore, to the best of the author’s knowledge, this is the first study to use a moderated mediation model to shed light on the moderating effect of environmental corporate social responsibility initiatives on the direct and mediated relationships among attitude, intention and behavior in the context of green consumption.
目的本研究的目的是利用计划行为理论和适度中介模型来弥合绿色消费背景下态度、意图和行为之间的差距。本研究将重点研究环境企业社会责任倡议如何在绿色购买意愿对绿色产品态度和环境友好购买行为之间关系的中介作用中发挥积极的调节作用。设计/方法/方法采用商场截距调查方法,从越南五个主要城市收集了583名消费者的代表性样本。使用PROCESS宏对调节中介模型和公式化假设进行了测试。研究结果表明,绿色购买意愿不仅与环境友好型购买行为呈正相关,而且在绿色购买态度-行为之间存在显著的中介作用。环境企业社会责任倡议被发现积极调节对绿色产品的态度对绿色购买意愿的直接影响。更重要的是,我们的研究还表明,绿色购买意愿对绿色产品态度和环境友好购买行为之间关系的中介作用受到环境企业社会责任倡议的正向调节。因此,当环境企业社会责任倡议水平较高时,环保购买态度通过绿色购买意愿对绿色购买行为的间接影响更强。实际意义本研究的结果具有实际意义,并为营销从业者、管理者和决策者提供了宝贵的建议。这些建议有助于促进企业的社会责任实践,鼓励消费者进行环保消费,并有助于国家的整体可持续发展。原创性/价值本研究通过解决可持续消费中态度、意图和行为之间的差距,对现有的环保行为文献做出了重大贡献。此外,据作者所知,这是第一项使用调节中介模型来揭示环境企业社会责任倡议对绿色消费背景下态度、意图和行为之间的直接和中介关系的调节作用的研究。
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引用次数: 3
期刊
Social Responsibility Journal
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