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An exploration of feedback orientation in library workers 图书馆工作人员的反馈导向探索
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101317
Sean P. Kennedy , Miriam L. Matteson , Yue Ming

Feedback orientation is a measure of individual attitudes and receptivity towards feedback. Library managers and workers need to be aware of this individual difference to effectively leverage feedback for individual and organizational success. This exploratory study provides an evaluation and baseline measure of feedback orientation in libraries along with an analysis of individual and organizational factors that predict feedback orientation in library workers. An online survey of library workers (n = 332) revealed overall feedback orientation is in line with other professions. Findings show positive dispositional affect, affective-based interpersonal trust in the direct supervisor relationship, and employee's perception of organizational fairness, are all predictors of feedback orientation in library workers. This study generates awareness of feedback orientation in libraries and has implications for practice, especially for library supervisors who can tailor their feedback approaches to meet the needs of individual employees.

反馈导向是衡量个人对反馈的态度和接受程度的标准。图书馆管理者和工作人员需要意识到这一个体差异,以便有效利用反馈来促进个人和组织的成功。这项探索性研究对图书馆的反馈导向进行了评估和基线测量,并分析了预测图书馆工作人员反馈导向的个人和组织因素。对图书馆工作人员(n = 332)进行的在线调查显示,总体反馈导向与其他行业一致。调查结果显示,积极的处置情感、直接主管关系中基于情感的人际信任以及员工对组织公平性的感知,都是图书馆工作人员反馈导向的预测因素。这项研究提高了人们对图书馆反馈导向的认识,并对实践产生了影响,特别是对图书馆主管而言,他们可以根据员工的不同需求调整反馈方法。
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引用次数: 0
Factors affecting the cultural information needs of Chinese migrant workers and their role in the acculturation: A descriptive framework 影响中国农民工文化信息需求的因素及其在文化适应中的作用:描述性框架
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101316
Peng Xiao , Shuxian Liu , Andrew Madden

Migrant workers have a need for information about their home culture. These cultural information needs are affected by several factors. Qualitative data from a survey of 168 Chinese migrants, and qualitative data from 20 semi-structured interviews, yielded insights into the nature of these factors and of their influence on the migrants' acculturation. Findings indicate that psycho-cultural factors have the most influence on cultural information needs, followed by human capital factors, social interaction factors, and living situation factors. These findings suggest that the cultural information needs of migrant workers are linked to the workers' capability for cultural integration. Further discussion explores the role of cultural information in helping to enhance migrant workers' fluid identity and emotional resilience, as well as creating harmonious intergroup relationships, achieving social integration, and facilitating intercultural interactions. A theoretical and conceptual framework is proposed to help bridge the gap between studies of migrant information needs and of acculturation theory, and to increase understanding of the underlying links between information needs and cultural issues relating to migration.

外来务工人员需要了解自己家乡的文化。这些文化信息需求受到多种因素的影响。通过对 168 名中国移民的调查和 20 个半结构式访谈的定性数据,我们深入了解了这些因素的性质及其对移民文化适应的影响。研究结果表明,心理文化因素对文化信息需求的影响最大,其次是人力资本因素、社会互动因素和生活环境因素。这些研究结果表明,移民工人的文化信息需求与工人的文化融合能力有关。进一步的讨论探讨了文化信息在帮助提高农民工的流动身份认同和情绪恢复能力,以及创造和谐的群体间关系、实现社会融合和促进跨文化互动方面的作用。本文提出了一个理论和概念框架,以帮助弥合移民信息需求研究与文化适应理论研究之间的差距,并加深对信息需求与移民文化问题之间内在联系的理解。
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引用次数: 0
Corrigendum to “Space invaders: First-time users feel like intruders in the makerspace” [Library & Information Science Research 45/4 (2023) 101264] 空间入侵者:首次用户在创客空间中感觉自己是入侵者》[《图书馆与信息科学研究》45/4 (2023) 101264] 更正
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101318
Marijel Maggie Melo, Rachel Rodney
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引用次数: 0
Identifying the hypothetical adolescent in library and information science literature: Describing the reader constructed in recommendations of adult books for young adults 识别图书馆和信息科学文献中的假想青少年:描述为青少年推荐成人图书时构建的读者群
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101315
Amy Pattee

Professional writing in library and information science (LIS) constructs and reifies an imagined and “hypothetical” (Sulzer & Thein, 2016) adolescent subject understood in developmental terms as the beneficiary of programs and services created by adults on their behalf. Whereas this figure of the adolescent has and continues to be called up in discussions of young adult literature and young people’s reading of the same, this construct is an implicit informant of professional assessment and recommendation of adult literature for young people. Content analysis of one year of reviews of mainstream adult fiction recommended for adolescent readers and published in the review journal, Booklist, surfaces this discourse in professional writing and demonstrates the ways in which its use in professional practice corroborates a deficit model of adolescence as it sanctions a narrow range of literate identities and practices for adolescent readers and affirms their engagement with only those genres and forms of writing adult professionals have approved for their consumption.

图书馆与信息科学(LIS)领域的专业写作构建并重新定义了一个想象中的和 "假设的"(Sulzer & Thein, 2016)青少年主体,从发展的角度将其理解为成人代表他们创造的项目和服务的受益者。在讨论青少年文学和青少年对青少年文学的阅读时,青少年这一形象一直被提及,这一概念也是专业人士评估和推荐青少年成人文学的隐含信息。通过对评论期刊《书单》(Booklist)上发表的一年来为青少年读者推荐的主流成人小说的评论内容进行分析,我们发现了专业写作中的这一论述,并证明了专业实践中使用这一论述的方式证实了青春期的缺陷模式,因为它制裁了青少年读者狭隘的识字身份和实践,并肯定了他们只参与成年专业人士认可的那些体裁和形式的写作,以供他们阅读。
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引用次数: 0
“O brave new world”1: A case study of a social worker in the public library "勇敢的新世界 "1:公共图书馆社工案例研究
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101313
Melissa Gross, Don Latham

Public libraries are adding social workers to staff as a way of improving their response to the social services needs of library users. This case study of how one public library system undertook to hire a social worker and integrate the position into the life of the library follows the results of this undertaking for roughly 18 months, utilizing semi-structured interviews and corroborating findings with official documentation on the library's website and other documents provided directly by participants. Abbott's system of professions provides the theoretical framework for this case study, which also asks about the potential impact of social work on the profession of librarianship. Overall, participants are very satisfied with the social worker position, even though her defined duties are narrow. This study adds to the knowledge of how social workers are being embedded in libraries and provides needed insights into implications for librarianship as a profession.

公共图书馆正在增聘社会工作者,以更好地满足图书馆用户的社会服务需求。本案例研究介绍了一个公共图书馆系统是如何聘用社工并将其融入图书馆生活的,通过半结构式访谈,并与图书馆网站上的官方文件和参与者直接提供的其他文件相互印证,对这一聘用工作的结果进行了大约 18 个月的跟踪研究。阿博特的职业体系为本案例研究提供了理论框架,同时也提出了社会工作对图书馆员职业的潜在影响。总体而言,参与者对社工职位非常满意,尽管她的职责范围很窄。这项研究增加了人们对社会工作者如何融入图书馆的了解,并为图书馆员这一职业的影响提供了所需的见解。
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引用次数: 0
Beyond surface: Chinese youth's digital reading motivation explored via laddering and the interpretative structural modeling method (ISM) 超越表面:通过阶梯和解释性结构建模法(ISM)探索中国青少年的数字阅读动机
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101314
Zhaokai Yin , Zhiqiang Zhang , Tong Ren

Meeting young people's needs for digital reading is key to the continued growth of the digital reading market, so it is very important to discuss young people's motivations for digital reading. However, the traditional information behavior model lacks the power to explain the structural relationship between the different motivations of young people to use digital reading and to rank the importance of the motivations. The study uses the laddering method and interpretative structural modeling method (ISM) to explore the motivations of Chinese youth groups to use digital reading media. The laddering method and ISM can effectively reveal the main motivations of young people to use digital reading, and the structural relationship and action path between the motivations. The results show that youth groups choose digital reading mainly to satisfy emotional value, convenience and good experience. The study also provides optimization recommendations for promoting digital reading.

满足年轻人的数字阅读需求是数字阅读市场持续发展的关键,因此讨论年轻人的数字阅读动机非常重要。然而,传统的信息行为模型缺乏对青少年使用数字阅读的不同动机之间结构关系的解释力,也缺乏对不同动机重要性排序的解释力。本研究采用阶梯法和解释性结构模型法(ISM)来探讨中国青少年群体使用数字阅读媒体的动机。阶梯法和解释结构模型法能够有效揭示青少年群体使用数字阅读的主要动机,以及动机之间的结构关系和作用路径。研究结果表明,青少年群体选择数字阅读主要是为了满足情感价值、便捷性和良好体验。研究还为推广数字阅读提供了优化建议。
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引用次数: 0
Privacy protection framework for open data: Constructing and assessing an effective approach 开放数据的隐私保护框架:构建和评估有效方法
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101312
Yunjie Tang

Open data has revolutionized knowledge-sharing, providing economic and cultural benefits worldwide. However, releasing government, personal, or research data often raises concerns about data security and ethical implications, leading to infringements on privacy and related disputes. The Privacy Protection Framework for Open Data (PPFOD) is proposed to address these challenges. This framework aims to establish clear privacy protection measures and safeguard individuals' privacy rights. Existing privacy protection practices were examined using content analysis, and 36 indicators across five dimensions were developed and validated through an empirical study with 437 participants. The PPFOD offers comprehensive guidelines for data openness, empowering individuals to identify privacy risks, guiding businesses to ensure legal compliance and prevent data leaks, and assisting libraries and data institutions in implementing effective privacy education and training programs, fostering a more privacy-conscious and secure data era.

开放数据彻底改变了知识共享,为全世界带来了经济和文化利益。然而,发布政府、个人或研究数据往往会引发对数据安全和道德影响的担忧,导致侵犯隐私和相关纠纷。为应对这些挑战,我们提出了开放数据隐私保护框架(PPFOD)。该框架旨在制定明确的隐私保护措施,保障个人的隐私权。我们利用内容分析法对现有的隐私保护实践进行了研究,制定了五个维度的 36 个指标,并通过对 437 名参与者的实证研究进行了验证。PPFOD 为数据开放提供了全面的指导方针,使个人有能力识别隐私风险,指导企业确保合法合规并防止数据泄露,同时协助图书馆和数据机构实施有效的隐私教育和培训计划,促进建立一个更具隐私意识和更安全的数据时代。
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引用次数: 0
Virtual reality training for crisis communication: Fostering empathy, confidence, and de-escalation skills in library and information science graduate students 危机公关虚拟现实培训:培养图书馆与信息科学研究生的同理心、自信心和缓和技能
IF 2.4 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-07-01 DOI: 10.1016/j.lisr.2024.101311
Rachel D. Williams , Catherine Dumas , Lydia Ogden , Joanna Flanagan , Lukasz Porwol

Library and information science (LIS) graduate students often pursue careers in public libraries, which have faced increased challenges in supporting patrons in crisis. As a result, LIS graduate students benefit from increased training opportunities that help them gain crisis communication skills that will help them confidently and effectively interact with patrons in crisis. There is a need to provide training that is readily available, repeatable, and engaging for students. One approach that may prove valuable is the implementation of virtual reality (VR) training, which presents a low-stakes, innovative approach to support skill development in areas like empathy and crisis communication. To date, no virtual reality training for tailored crisis communication skills development in libraries exists. Examining the effectiveness of VR training for crisis communication skills among LIS graduate students included 1) creating a virtual environment and training scenario based on in-person trainings conducted by the researchers, and 2) administering pre and post tests on confidence, empathy, and de-escalation skills and then observing participant behavior in the virtual environment. Findings indicate that the VR training is overall effective and showed self-reports of increased empathy and skills for LIS graduate students. Recommendations for further study involve 1) implementing crisis communication training for students who will work in libraries (particularly public libraries); 2) extending the training contexts presented here to include other areas for skill development; and 3) more systematic consideration and conversation around the use of VR training in LIS education.

图书馆与信息科学(LIS)专业的研究生通常在公共图书馆工作,而公共图书馆在为危机中的读者提供支持方面面临着越来越多的挑战。因此,图书馆与信息科学(LIS)专业的研究生需要更多的培训机会,帮助他们掌握危机沟通技巧,从而自信、有效地与危机中的读者进行交流。有必要为学生提供随时可用、可重复和有吸引力的培训。实施虚拟现实(VR)培训可能是一种有价值的方法,它提供了一种低风险、创新的方法来支持同理心和危机沟通等领域的技能发展。迄今为止,还没有针对图书馆危机沟通技能开发的虚拟现实培训。对图书馆学专业研究生进行危机沟通技能虚拟现实培训的有效性研究包括:1)根据研究人员进行的现场培训创建虚拟环境和培训场景;2)对学员的自信心、移情能力和降级技能进行前后测试,然后观察学员在虚拟环境中的行为。研究结果表明,VR 培训总体上是有效的,并显示出 LIS 研究生自我报告的移情能力和技能的提高。进一步研究的建议包括:1)为将在图书馆(尤其是公共图书馆)工作的学生开展危机沟通培训;2)扩展本文介绍的培训情境,将其他领域的技能发展纳入其中;3)围绕在 LIS 教育中使用 VR 培训进行更系统的考虑和讨论。
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引用次数: 0
Democratizing technology in a public library: A nexus analytical inquiry into a Hebocon maker activity 公共图书馆的技术民主化:对 Hebocon 制造者活动的关联分析探究
IF 2.9 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-05-09 DOI: 10.1016/j.lisr.2024.101303
Eva Durall Gazulla , Anu Kajamaa , Marianne Kinnula , Netta Iivari , Teemu Leinonen , Kiyoshi Suganuma

Despite a proliferation of digitally enhanced makerspaces in public libraries, there is an acute need for libraries to explore new strategies to broaden the engagement of diverse groups, especially those who do not see themselves as technology oriented. This qualitative nexus analytical inquiry analyses multimodal data from a Hebocon robot-making activity situated in a Finnish public library makerspace, targeting library and youth workers as participants. The findings illuminate how the Hebocon format helped to promote the democratization of technology and the inclusion of novices in robot-making activities, enhancing practice change by creating a safe space in which the participants felt confident about experimenting and being creative. This study contributes to research on maker practices and formats aligned with public libraries' mission particularly from the perspective of robot-making event organization, showcasing the value of the nexus analysis framework to guide research in this area.

尽管公共图书馆中数字增强型创客空间大量涌现,但图书馆仍急需探索新的策略,以扩大不同群体的参与,尤其是那些不认为自己是技术导向型的群体。这项定性关联分析调查分析了芬兰一家公共图书馆创客空间中的 Hebocon 机器人制作活动的多模态数据,参与者包括图书馆工作人员和青年工作者。研究结果阐明了 Hebocon 的形式如何有助于促进技术的民主化,以及如何将新手纳入机器人制作活动,通过创造一个安全的空间,让参与者对实验和创意充满信心,从而促进实践的改变。这项研究为有关创客实践和符合公共图书馆使命的形式的研究做出了贡献,特别是从机器人制作活动组织的角度,展示了纽带分析框架在指导该领域研究方面的价值。
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引用次数: 0
From seeking to learning: Understanding contextual factors associated with users’ self-regulated learning on medical Q&A platforms 从寻求到学习:了解用户在医学问答平台上进行自我调节学习的相关环境因素
IF 2.9 3区 管理学 Q2 INFORMATION SCIENCE & LIBRARY SCIENCE Pub Date : 2024-04-01 DOI: 10.1016/j.lisr.2024.101297
Ye Chen , Xiaoyu Chen , Liyu Li , Shaoxiong Fu

Based on the expectancy-value theory, contextual factors related to users’ self-regulated learning (SRL) on medial Q&A platforms were investigated. A theoretical model was developed and validated through an online survey involving 483 participants with experience in health information-seeking on medical Q&A platforms. The empirical analysis yielded three main findings. First, a significant positive relationship existed between searching for health answers and SRL. Second, perceived usefulness of health answers was also positively related to SRL. Third, user satisfaction with the medical Q&A platform partially mediated the relationship between searching for health answers and SRL, as well as the relationship between perceived usefulness of health answers and SRL. This study bridges the gap between the field of self-regulated learning and medical Q&A research, providing valuable insights for improving the well-being of online health information consumers and advancing the information science community.

基于期望值理论,研究了用户在医学问答平台上自我调节学习(SRL)的相关情境因素。研究建立了一个理论模型,并通过在线调查对该模型进行了验证,调查涉及 483 名有在医疗问答平台上寻求健康信息经验的参与者。实证分析得出了三个主要结论。首先,搜索健康问题解答与自律学习之间存在明显的正相关关系。其次,感知到的健康答案的有用性也与 SRL 呈正相关。第三,用户对医疗问答平台的满意度在一定程度上调节了搜索健康答案与SRL之间的关系,以及感知到的健康答案有用性与SRL之间的关系。这项研究填补了自我调节学习领域与医学问答研究之间的空白,为提高在线健康信息消费者的幸福感和推动信息科学界的发展提供了有价值的见解。
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引用次数: 0
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Library & Information Science Research
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